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Bom manual de uso
As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto SpectraLink SVP010. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoSpectraLink SVP010 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.
O que é a instrução?
A palavra vem do latim "Instructio" ou instruir. Portanto, no manual SpectraLink SVP010 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.
Infelizmente, pequenos usuários tomam o tempo para ler o manual SpectraLink SVP010, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.
Então, o que deve conter o manual perfeito?
Primeiro, o manual SpectraLink SVP010 deve conte:
- dados técnicos do dispositivo SpectraLink SVP010
- nome do fabricante e ano de fabricação do dispositivo SpectraLink SVP010
- instruções de utilização, regulação e manutenção do dispositivo SpectraLink SVP010
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes
Por que você não ler manuais?
Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque SpectraLink SVP010 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos SpectraLink SVP010 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço SpectraLink na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas SpectraLink SVP010, como para a versão papel.
Por que ler manuais?
Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo SpectraLink SVP010, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.
Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual SpectraLink SVP010. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação
Índice do manual
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Página 1
NetLink SVP Server SVP1 00 SVP020 S V P 010 Inst allation, Conf igur ation, and Administration For Cisco and Mitel IP envir onments PN 72-0178-01 Issue F[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 2 Notice SpectraLink Corporation has prepared this document for use by SpectraL ink personnel and customers. The drawings and specifications co ntained he rein are the property of Spect raLink and shall be ne[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 3 IMPORTANT SA FETY INFORMATION Follow these general precautions while installing telephon e equipment: • Never install telephone wiring durin g a lightning storm. • Never install telephone jacks in wet l[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 4 Table of Contents 1. About This Document 5 1.1 SpectraLink Corporation Model Numbers 5 1.2 Related Documents 5 1.3 Customer Supp ort Hotline 5 1.4 Icons and Conventions 5 2. NetLink SVP Serv er Overview 6 2[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 5 1. About This Document This document explains how to configur e and maintain one or more NetLink SVP Servers (models SVP100, SVP020, SVP010) within IP telephony environments. 1.1 SpectraLink Corporat ion Mo[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 6 2. NetLink SVP Ser ver Over view The NetLink SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN. Voice packets to and from the NetLink Wireless Telep[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 7 The internal gatekeeper is not designed to scale beyond the capacity of a single SVP Server and does not provide the advanced fe atures required for larger installations. It has a limit of 1000 registration[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 8 the Erlang 1 calculation for telephony traffic. The possible installed handsets figures are approximate and meant as a guidelin e and not as an absolute recommendation for any facility. Possible installed h[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 9 2.7 Notes on System Configuration In an IP system using subnets to di fferentiate telephony areas, each subnet must have its own APs. Each subnet may require an SVP Server to maintain voice quality, but[...]
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Página 10
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 10 2.8 System Diagram The following diagram shows multiple NetLink SVP Servers residing on a network with an IP telephony gateway and IP telephony server, wireless LAN APs, and Ethernet switch: (IP telephony [...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 11 2.9 System Components NetLink e340/h340/i640 and 8000 Series Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building. The wireless telepho[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 12 TFTP Server Required in an IP system to distribute software to the wireless telephones and SVP Server. May be on a different subnet than the IP gateway, IP telephony server, and APs.[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 13 2.10 The Front Panel of th e NetLink SVP Server The NetLink SVP Server’s front panel contai ns ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 14 3. Inst alling the Ne tLink SVP Ser ver As shown in the system diagram, the NetLink SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical p[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 15 Screw the other end of the two mounting plates (oblong screw holes) to the rack. Repeat steps 1-3 for each additional SVP Server. The mounting plate is designed to provide the correct minimum spacing betwe[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 16 4. Conf iguring the NetLink SVP Ser v er During initial setup of the NetLink SVP Serv er the IP address is established and the maximum number of active calls per AP is set. Optionally, you may enter a host[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 17 4.2 The NetLink SVP-II System Menu The main menu displays as shown here: System Status Menu for viewing error messages, status of operation and software code version. SVP-II 2 Configuration Allows you to s[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 18 4.3 Network Configurat ion The IP address and other network settings are established via the Network Configuration screen. This is also where you may optionally establish a hostname and enter the IP addres[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 19 To change the IP address of the master SVP Server, change it in this menu and reboot the system. Then you may chan ge alias IP addresses in each of the other SVP Servers without error. The following op[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 20 When the name services are set up correctly, the N etLink SVP Server can translate hostnames to IP addresses. Using telnet, it is also possible to access the NetLink SVP Server using its hostname inste[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 21 4.4 SVP Server Configuration The SVP-II Configuration screen is where you set the mode of the NetLink SVP Server. It is also where you can lock the NetLink SVP Server for maintenance and reset the NetLink [...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 22 The following options must be configured: Phones per Access Point AP specifications are detailed in the Configuration Notes for each brand and type. Refer to these notes when entering the number of simulta[...]
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Página 23
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 23 Alias IP Addresses are not necessary in Cisco systems. Enable H.323 Gatekeeper In certain H.323 protocol systems, the SV P Server may function as a gatekeeper. Enter Y to have the SVP Server function a[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 24 QoS Configuration DSCP tags set packet priorities for QoS. DSCP Tag DSCP (Differentiated Services Code Point) is a QoS mechanism for setting relative priorities. Packets are tagged with a DSCP field in the[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 25 • If any of the Traffic Class settings are set at any value ( Value Y ) other than Default , that setting ( Value Y ) will override the Administration setting. Administra tion Traffic Class Default Value[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 26 4.5 Change Password If desired, the password to access the NetLink SVP Server may be changed. A password must meet the following requirements: • It must be more than four chara cters, but cannot exceed 1[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 27 5. Swapping/Adding/Deleting SVP Ser ver s Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected. If the removal of the SVP Server is intentio[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 28 6. Sof tware Maintenance The NetLink SVP Server uses proprietary so ftware programs written and maintained by SpectraLink Corporation. The software versions that are running on the system components can be[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 29 7. T roubleshooting via Sy stem St atus Menu Information about system alarms, and network status displays on various screens accessed through the System Status Menu screen, which is opened from the main me[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 30 7.1 Error Status The Error Status screen displays any alarms that indicate some system malfunction. Some of these alarms are easily remedied and others require a call to Spectra Link’s Customer Support D[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 31 7.2 Network Status The NetLink SVP Server is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the Network Status sc[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 32 RX – Ethernet statistics concerning the r eceived packets during System Uptime. bytes – bytes received packets – packets received errors – Sum of all receive errors (long packet, short packet, CRC,[...]
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Página 33
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 33 7.3 Software Version The NetLink SVP Server and wireless telephones utilize SpectraLink Corporation’s proprietary software that is controlled and maintained through versioning. The Software Version scree[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 34 7.4 Gatekeeper Database The Gatekeeper Database screen lists the registered extension numbers and the IP address currently being used by each. Alias/Phone Number —phone identifier. RAS IP address —(Reg[...]
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 35 Index Access point, de scription, 10 Alarms, 27 Configuration Initial setup, 17 Customer Support Hotline, 5 Download master, 18 Downloading Software Updates, 25 Error Status, 27 Ethernet switch, descriptio[...]