Spring Switzerland GmbH Ver. 1.61 manual

Manual (Ver. 1.61) May 02, 2006[...]

2 1 Before you get started .............................................................................. 5 1.1 Content of this package .......................................................................................5 1.2 System requirements ............................................................................................ 5 1.3 Su[...]

3 5.2.5 Help ............................................................................................................ 55 6 Troubleshooting Guide ........................................................................... 57 7 Appendix A .............................................................................................. 58 8 Appendix [...]

4 Copyright (c) 2004 Open-E GmbH. All rights reserved. No part of this pu blication may be reproduced, stored in a retrieval system, or transmi tted in any form, by any means, electronic, mechanical, photo-copying, recording or othe rwise, witho ut the prior written consent of Open-E GmbH, Lindberghstr. 5, 82178 Pu chheim, Germany. Trademarks Open-[...]

5 1 Before you get started Congratulations on purchasing Open-E iSCS I, the ideal solution for network-based storage management. This manual will as sist you as you inst all and configure the hardware. In order to quickly reach the desired con figuration, please read the following pages thoroughly. The time invested is well spent - after all, you h[...]

6 1.3 Supported clients • Microsoft Windows (all versions) • Linux • Unix • Mac OS 8.0, 9.0 and MAC OS X 1.4 Supported network protocols • TCP/IP • SNMP 1.5 Required tools Grounding strap or mat in order to avoid electrostatic discharge (ESD) Tools for opening the computer's en closure (typically, a screwdriver) 1.6 Safety precauti[...]

7 2 F eatures 2.1 What is iSCSI? iSCSI (internet SCSI) is a protocol that encapsulates SCSI (Small Computer System Interface) commands and data in TCP/IP packets for linking storage devices with servers over common IP infrastructures. By using iSCSI, y ou can supply high performance SANs (Storage Area Networks ) using standard IP networks like LAN,[...]

8 • Lower costs by centralizing storage management. • iSCSI also simplifies the installation and on-g oing management of a SAN versus using Fibre Channel. With Open-E iSCSI, you can add storage to your existing network quickly, easily, and most important cost-efficiently. Expensive ha rdware is no longer necessary . Take any computer, a new rac[...]

9 3 Hardware installation 3.1 Getting ready Switch off the computer, remove the power supply, and open the PC's enclosure. In tower cases, the side parts often can be re moved individually (on the backside of the enclosure you just need to remove a few screws). Many machines have U- or O shaped covers that have to be pulled off (eithe r toward[...]

10 In the package you will find an adapter cable, which pro vides Open-E iSCSI with power. The little white plug corresponds with the matching connector on Open-E iSCSI. As a final step, the adapter has to be connected to the white power-supply plug (see photo): That should conclude the installation! Be fore putting the enclosure on your computer a[...]

11 4 Configuration 4.1 The basic configuration of the iSCSI computer Connect your keyboard and a monitor to the iSCSI computer. You will only need those devices for the basic con figuration or extended maintenance configuration. You may have to change the function “Halt On: All Errors” in your PC's BIOS, so that the system starts even with[...]

12 If the network has a DHCP server, Open-E iS CSI should gain access to the IP settings automatically. If that is the case, you can proceed at 3.5. If your network does not have a DHCP server, Open-E iSCSI will st art with the default settings: IP address 192.168.0.220 and subnet mask 255.255.255.0. You can change these values again by ty ping in [...]

13 Page with the software agreement and available language option will be shown after first launching Open-E iSCSI. Later you can change the language using Language Settings, which are located in server through Setup. After accepting license agreement you can lo g into Open-E iSCSI Target using the standard password “ancom” (this can be change [...]

14 4.4 Create RAID Units Use the RAID manager to build a disk arra y, when a hardware RAID controller is installed in Open-E iSCSI. To create disk arrays utilize 3ware RA ID m anager (3DM or 3DM2) for RAID controllers series 7000/8000/9000. Use an ICP console for IN TEL / ICP Vortex RAID controllers. For any addition al information refer to a RAID [...]

15 4.5 Adding Disk Units Please select “setup” Æ “target manager” and then “volumes” on the left page . After selecting “volumes” you will find a list of all logical units. To add a new unit to t he iSCSI, please click “Add”. After the initializi ng procedure, the status of the unit will change from the “Add” button into ?[...]

16 Here you can also set the snapshots number, and add them to the particular „targets volume”.[...]

17 After creating “tgv” and “snapshots” click on the branch “targets” in Target Volu me Manager Function, where you add “targets volumes” only in the premises of one vg0. Next, by clickling “CHAP user” on the branch, you can management the name and secure access to “tgv” by giving CHAP user name and p assword (password must [...]

18 How to connect iSCSI in Windows 2000/XP/2003: a. First, you have to install the iSCSI Initiat or package. You must be logged in as administrator to install the Microsof t iSCSI Software Initiato r package, b. Next, launch iSCSI Initiator software, c. If you set passwords on iSCSI and Target Ac cess, press on branch “Initiator Setting” in “[...]

19 5 Description of functions 5.1 Functions of the console display While Open-E iSCSI can be fully admini stered remotely through a se cure Web interface, some of the functions you can access on the console. Open-E iSCSI constantly displays following basic parameters: • IP address • Https settings CTRL+ALT+n If you press the left CTRL key + the[...]

20 F1, F2 and F5 Function key F1 is available to display help information while F5 will reset the console display to default. If you press F2 key all network interface information will be displayed. Shutting down and restarting With Ctrl + ALT + DEL the Open-E iSCSI host computer will be shut down and restart, while CTRL + ALT + S shut it down. Ple[...]

21 Function “Language Settings” English and German are supported. 5.2.1.2 Network In this place you can find functions help ful in management of nets parameters Open-E iSCSI system.[...]

22 Function “IP address” Here you can set TCP/IP parameters for sele cted NIC. You can activate or deactivate network interface by setting "Activate" checkbox. You can use static or dynamic(DHCP ) network interface configuration. If you want to dynamically get DNS address, select "get DNS". When using static configuration of[...]

23 Transmit based on [(source MAC addre ss XOR'd with de stin ation MAC address) modulo slave count]. This selects the same slave for each destination MAC address. This mode provides load balancing and fault tolerance. This mode provides fault toleranc e and load balancing. • broadcast Transmits everything on all slave interfaces. This mode [...]

24 Function “Administrator Password” Using this function, you can change the password for Open-E iSCSI administrator. For security reasons, please make sure you change the st andard password and select a new one. Password-checking is case-sensitive. For security reasons, the password you enter will not be displayed. Please check the status of t[...]

25 Please exercise caution with this function when all computers in the network have assigned IP addresses via DHCP: any current IP can be replaced by a new one only after the lease ends. Please use Lock console feature carefully in case of any erroneous IP address setting s you will not be able to reset defau lt administ rator access from the cons[...]

26 Function “SSL Certificate Authority” If you want to install Certificate Authority (CA) to your web browser, click on the SSLCert.crt link. Download CA on Deskto p, click on it and "Install Cert ificate". Browser will show you a warning that CA is not trusted and it is normal. Following the instructions, you will inst all CA to your[...]

27 You can get information by: snmpwalk -v 3 -u public -l AuthNOP riv -A MD5 -A public123 adres_ip SysUpTime - v 3 --> use only 3 version - u public --> community name - A MD5 --> encrypted by MD5 - A public123 --> password address_IP --> IP of iSCSI server SysUpTime --> OID with system uptime information To use SNMP from command [...]

28 • option: -p is a port for Remote Access. • option: -l is a user (In our prod uct the user must be "cli"). • option: address_ip is a address of server you want to connect to. You will be ask for a password you ente red on server for Remote Access. To connect to server from Microsoft Windows, download free ssh client Putty ( www.p[...]

29 means that Open-E iSCSI is the only system attached to this UPS and that there is no action necessary to do remote s hutdown for other sy stems in the network. Single means, that Open-E iSCSI is the only system attached to this UPS and that there is no action necessary to do remote shutdown for other systems in the network. Master means, that Op[...]

30 Function “Set time” With this function, date and time can be entered manually. Alternativ ely, take the route via an NTP server, which has to be defined in the p revious function. Function “Power button settings” In this section you specify which action w ill be performed in case of power but ton is pressed Options: • no action ( none [...]

31 Next, the page will be reloaded, and status field will show your units as “in use ” and with new group e.g. “vg0”. The Volume Group is t he equivalent of a physical disk from the system point of view. It is also possible to combine two (or more) units into one Volume Group by choosing one of actually existing groups like “vg0”, or by[...]

32 Depending on needed capacity admini strator can add more capacity to particular Logical Volume. Using iSCSI Vo lume Manager Function you can add disk space to new LV and “snapshot” or increase size on existing iSCSI Volume and snapshot (you can’t decrease the si ze). To set needed iSCSI Volume size use scrollbar on the right side, it shows[...]

33 Function “Snapshot definiti on” This feature takes so-called snapshots of the file system. The Snapshot function of Open-E iSCSI enables the system admin istrator to fre eze the data content of the targets volume at a period of time, this function is transparent to the user. From this moment on, the users work on a virtual data volume, all c[...]

34 Function “Create new target” To create a target assign a name or leave the "Target Default Name" option checked. Target name can contain alphanu meric characters: ' . ' ' : ' - ' A target name is considered case-insen sitive. Every character entered will be converted to low-case. No spaces and no underscore[...]

35 Function “Target Volume Manager” By using this function you can add available target volumes in premises of one target. In case of defining more than one target – free volumes will be available in actually edited volume. Analogically as with SCSI devices, it is possible to defin e LUN address device. Function “Target IP Access” You can[...]

36 Function “Target Rename” This function provides a new target name. Function “Target Remove” Removing target removes all the volumes from the targe t. Please note that the data stored on the volumes are not automatically removed. You can assign the volumes to different targets and still see the data. Please remove the data prio r to remov[...]

37 Function: Target Snapshot Access You can assign network classes or spe cify individual IP addresses that are permitted or denied to access the snap shot. Entries should be delimited by commas. When no entries are present in Denied access or Allowed access fields everyone is permitted to access the snap shot. Specifying at least one entry in Allo[...]

38 CHAP user name cannot: o contain characters: ~ ! @ # $ ^ & ( ) + [ ] { } * ; : ' " ., % | < > ? / = ` o begin or end with a space. Password cannot: o contain characters: ' " ` o spaces. o The length of the password must be within 12 - 16 characters. If CHAP users forget their password, there is no way to retrieve [...]

39 Using snapshot with Open-E iSCSI Usage snapshot facility heavily depends on the initiator of software support for dynamic units* and the partition scheme which you use on the operating system where you attach the targets. The most co mmon error is if on the client side that uses an LVM/LVM2 (Linux) scheme or Microsoft's Dynamic Disks which [...]

40 e. he above procedure will greatly decrease the overload of a disk intended for ance drop off in Open-E iSCSI with a ed on. 5.2.2 Maintenance ed with the Maintena nce tab contains settings and functions pertaining to general management operations. 5.2.2.1 T data and will cut down the perform snapshot turn This page access Shutdown When using thi[...]

41 Function “Connection reset” ecific setting chang It might be necessary to restart the iS CSI daemon to inform client about sp es, e.g. resize of the volumes. All current connections with iS CSI initiators will be termin ated immediately. It may cause lo ss of unsaved data files. If your client does not reestab lish the connections automatica[...]

42 5.2.2.4 Software Update This function allows you to update the sy stem software. There are two ways of updating Open-E iSCSI software. During updating from share please follow this steps: In resources menu create share "update" with default p ath. 1. .Copy update file into update folder. 2. .Press Update button. 3. .Confirm update when[...]

43 During update from CD please follow this steps: 1. Write down the actual NAS server IP addr ess and NAS server name. After having updated NAS, please re-enter both. 2. Write down authorization settings. Befo re Updating, please save “User”, “Groups”, “Shares” and 3. Under Menu: “Maintenance -> Resour ces Misc -> Save resource[...]

44 In order to download a new update you n eed to be registered at www.open- e.com. You also have to remember to setup correct DNS and Gateway address in “setup” -> “network menu”. 5.2.2.5 S.M.A.R.T. Function: S.M.A.R.T. e-mail notification This function allows you to check S.M.A.R.T. status of hard di sks and send it to e-mail address. [...]

45 5.2.3.1 Network This function provides information on the IP address, Open-E iSCSI date and time and iSCSI status connections. 5.2.3.2 Hardware The “Hardware” option provides you with information on storage and network controllers and the drivers (e.g. network dr iver and IDE driver). In addition, you may also download the latest Open-E iSCS[...]

46[...]

47 5.2.3.3 S.M.A.R.T. Through the S.M.A.R.T. system, modern ha rd disk drives incorporate a suite of advanced diagnostics that monito r the internal operations of a drive and provide an early warning for many types of po tential p roblems. When a potential problem is detected, the drive can be repaired or replaced before any data is lost or damaged[...]

48 Function: S.M.A.R.T. info This function allows you to view S.M.A.R.T. parameters which th is disk is able to return. In the upper part of this function you can see elementary parameters of hard drive such as device model or ser ial number. Below there is a table with S.M.A.R.T. attributes. In first column yo u will find an attribute name, in sec[...]

49 Function: S.M.A.R.T. test This function allows you to perform short and long tests of the hard drive. You will be informed about progress of the test. After the test finishes please click on "results" button to view test log. Performing a test is not recommended du ring normal (daily) usage of that hard drive. On some motherboards and [...]

50 5.2.4.2 Fibre Channel When a fibre channel controller is dete cted you will find utilities and o ptions specific to that hardware. Function: QLOGIC administration If a QLA23xx series controller is installe d, you can use commandline tool in the Console Tools (press CTRL+ALT+F). The QLA23xx controller allows for remo te administration. To acce ss[...]

51 Available RAIDS: RAID 0: it is stripe array and requires , minimum 2 units. In RAID 0 You can set the Chunksize 4k - 256k. The destinat ion size of the RAID Array will be sum of each drive size in array. RAID 1: mirror a rray requires 2 units. Destination size will be equal: (SINGLE)UNIT_SIZE, where (SINGLE) UNIT_SIZE is the size of the smallest[...]

52 RAID 5 (layout) parity-algorithm It is possible to set one of four algor ithms of placement data blocks and parity blocks in matrix. Our default option is left -symmetric, which is the best for large reads. Other recommended value is left-asymmetric. Left-Asymmetric Algorithm Unit S0 Unit S1 Unit S2 Unit S3 0 1 2 Parity 3 4 Parity 5 6 Parity 7 8[...]

53 Function: “S/W RAID E-mail notification “ It is possible to send notification by e-m ail about events on so ftware RAID arrays (e.g. rebuild started, rebuild finished, span is active). In order to do so please check Send array events. In order to “Send array events” you must enable E-mail notification in “setup” Æ “administrator?[...]

54 Function: „Manager“ In this function you can manage RAID array Available operations: RAID 0: Construction of this RAID does not allowed to manage it anyway. Eve ry unit must not be Failed. If any would be the whole array would be destroyed. RAID 1: • To set unit as a Faulty one mark proper checkbox (in the column F) and click on Apply butt[...]

55 Function: „Info“ From this function you can obtain information like Creatio n Time, RAID Level, Array and Device Size, Update Time and state During syncing or rebuilding of array it is recommended to preform as few disk operations as possible. St atus of syncing/rebuilding will be showed "live" - without need to refresh page manual[...]

56 By clicking on “Registration” in the “Hel p” menu you can register yourself at http://www.open-e.com. “About Open-E iSCSI ENTERPRIS E” indicates which system version you are currently working with. In addition you fin d contact information regarding Open-E iSCSI Target; for instance how you can reach Open-E’s t echnical hotline if [...]

57 6 T roubleshooting Guide Here is a list of common error messages an d their meanings as well as correspo nding tips on how to resolve the underlying problem. If your error message is not listed here please contact Open-E's support and serv ice team (see section “help” above). Our staff will help you find a solution. Open-E iSCSI does no[...]

58 7 Appendix A Open-E Software License agreement IMPORTANT : PLEASE READ THE TERMS AND CONDITIONS OF THIS L ICENSE AGREEMENT CAREFULLY BEFORE USING TH E SOF TWARE. OPEN-E GMBH AND/OR ITS SUBSIDIARIES ("OPEN-E") IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE INDIVIDUAL, THE COMPAN Y, OR THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWA[...]

59 Disclaimer of Warranties Open-E software are licensed "as is" witho ut warrantee of any kind. Open-E GmbH hereby disclaims all warranties express and im plied, relating to Open-E , the installation utilities and the embedded software including, without limitation, an y implied warrantee of merchantability, fitness for a particular purp[...]

60 8 Appendix B GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Bo ston, MA 02111-1307 US A Everyone is permitted to copy and distrib ute verbatim copies of this license document, but changing it is not allowed. Preamble The licenses for most software are designed t[...]

61 The precise terms and conditions for copy ing, distribution and modification follow. GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License Agreement applies to any so ftw are library or other program whi ch contains a notice placed by the copyright ho lder or other authorized party saying it m[...]

62 b) You must cause the files modified to car ry prominent notices stating that you changed the files and the date of any change. c) You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License. d) If a facility in the modified Libr ary refers to a function or a table of data to be sup plied[...]

63 above provided that you accompany it wi th the complete corresponding machin e- readable source code, which must be distri buted under the terms of Sections 1 and 2 above on a medium customarily used for software interchange. If distribution of object code is made by offe ring access to copy from a designated place, then offering equivalent acce[...]

64 be distributed under Sections 1 and 2 above) ; and, if the work is an executable linked with the Library, with the complete machin e-re adable "work that uses the Library", as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable co ntaining the modified Library. ( It i[...]

65 b) Give prominent notice with the combined library of the fact that part of it is a work 8. he Libr ary is void, and will a utomatically terminate your rights under this License. However, pa rties who have received copies, or rights, 9. ense. 10. ute, link with y t 11. s y nse wou ld not permit royalty-free redistribution of the distributed thro[...]

66 12. may add an exp licit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries 13. he Free Software Foundation may publish revised and/or new versions of the L esser rit to the terms and conditions either of that version or of any later version published by the Free Software [...]

67 How to Apply These Terms to Your New Libraries If you develop a new library, and you want it to be of the greatest po ss ible use to the ttach the following notice s to the library. It is safest to attach em to the start of each source file to most effectively convey the exclusion of warra r to where the fu free software; you can re distribute i[...]