StarTech.com SV1115IPEXT manual

External KVM control over IP SV1115IPEXT Instruction Manual Actual product may v ary from photo Server Remote Control External KVM control over IP[...]

F F C C C C C C o o m m p p l l i i a a n n c c e e S S t t a a t t e e m m e e n n t t This equipment has been tested and f ound to comply with the limits for a Class B digital de vice, pursuant to par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This [...]

T T a a b b l l e e o o f f C C o o n n t t e e n n t t s s Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Contents . . . . . . . . . . . . . . . . . . . . .[...]

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 RADIUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Serial P or ts . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Accessing the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 T roubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Serial Remote Control operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Background . . . . . . . . [...]

I I n n t t r r o o d d u u c c t t i i o o n n F F e e a a t t u u r r e e s s Instruction Manual 1 Thank you f or purchasing a StarT ech.com SV1115IPEXT Server Remote Control. Using the Internet or your TCP/IP enabled netw ork, you can now remotely monitor and control critical PC ser vers and workstations using an industry-standard W eb browser o[...]

T o use the optional dedicated W AN por t • An additional straight-through Ethernet patch cable to connect the unit directly to a dedicated W AN/Inter net connection StarT ech.com par t number: M45P A TCHxxxx Configuration via serial port • 1 x Straight-through RS-232 serial cable with 9-pin DB9 male/f emale connectors StarT ech.com par t numbe[...]

Installing the SV1115IPEXT Connecting the Unit to the Host Computer and Network Please note: It is impor tant that multiple users not be connected to the same ph ysical network. Follow these instructions if the host computer uses a PS/2 ke yboard and mouse: 1. P ower down the computer to which the SV1115IPEXT will be connected ( host computer ). If[...]

KVM cable as the male V GA connection you completed in the pre vious step . 5. Insert the connectors on the opposite end of the integrated KVM cable (f emale VGA monitor connector , k eyboard, mouse) to the Video (IN) , Host Keyboar d , Host Mouse por ts on the rear panel of the SV1115IPEXT as appropriate. 6. Using a Category 5 Ether net patch cabl[...]

4. Insert the female VGA connector on the opposite end of the integr ated KVM cable to the Video (IN) port on the rear panel of the SV1115IPEXT . 5. Connect a USB T ype A to B cable to the USB por t on the rear panel of the KVM. 6. Connect the opposite end of the USB T ype A to B cable to an av ailab le USB por t on the managed computer . 7. Using [...]

Connecting a Local Ke yboard, Mouse , and Monitor SV1115IPEXT has the capability to connect a local ke yboard, mouse, and monitor to the host computer f or maintenance and monitoring, allowing users to physically use the host computer as though SV1115IPEXT were transparent. If needed, the unit can be r un through a typical KVM s witch like an y oth[...]

2. F rom Mouse Proper ties , click on the Motion tab . 3. Mak e sure the P ointer speed bar is centered and Acceleration is set to None . Windows 2000 1. F rom the Control Panel, Clic k on Mouse . 2. F rom Mouse proper ties , click on the Motion tab . 3. Mak e sure that the P ointer speed bar is centered and Acceleration is set to None . Windows XP[...]

will be displa yed in its place (10.0.0.15 b y default). Please make note of the assigned IP address, as y ou will need to enter it into your web bro wser to access the W eb Interf ace. If static IP addresses are assigned, you will likely need to change the Net Mask , IP Address and other details, prior to connecting via y our Web bro wser . If thi[...]

The inf or mation displa yed f or your o wn network ma y vary significantly from the data displa yed in the image , but should supply (at minimum) three essential details: IP address , MAC ad dress , and device (or machine) name f or the computers and other de vices connected to your network. The values f or the SV1115IPEXT tested abov e are as f o[...]

same IP address as the SV1115IPEXT bef ore connecting it to the network, to av oid a conflict. Should an IP address conflict occur with another de vice on the network, power off the conflicting de vice or assign it another IP address before contin uing the installation. If you are configuring more than a single SV1115IPEXT using the f actor y def a[...]

Using the W eb Interface The W eb interface is the most intuitiv e w ay to configure the SV1115IPEXT . Offering a Ja v a-based VNC client that can be used to control the host computer from a remote location, as well as suppor t f or any industry-standard HTML W eb browser . Y ou can access the W eb interface b y opening y our Web bro wser and enter[...]

W eb Interface Introduction After the inital login screen, the screen will be divided into se ver al sections, f our of which will remain on the screen at all times while viewing the Web Interf ace: Name: At the top of the screen, the name of the machine being controlled is displa yed Tip line: The area directly below the Name indicates what functi[...]

Main Menu selections Please note : Some of the f ollowing items ma y not be present, based on assigned user privileges (i.e. non-admin users will not see any items under the Admin categor y .) The Home screen offers a Screen Thumbnail view of the controlled computer , as well as basic file transf er functions, Monitoring Inf or mation, System Ident[...]

When emulating a flopp y disk or RAMdisk, the data is stored in RAM on the SV1115IPEXT itself . In order to emulate a CD-ROM disk driv e, a web server is required to provide the CD-R OM image data. The W eb ser ver must be accessib le to the unit, which communicates with it constantly as data is needed. Floppy mode Choose the Format as floppy b utt[...]

e xcept from the host. CD-ROM Web Server Requirements: • Data must be hosted on a web server that the SV1115IPEXT can access directly . • An image of a bootable CD-R OM disk can be used by the BIOS to boot an oper ating system. • The image file itself ma y be any siz e, b ut it will typically be less than 700 megabytes . Normally this file wi[...]

Instruction Manual 16 The Admin functions allow y ou to access all of the f eatures you will need to perf orm an initial configuration of the SV1115IPEXT . Dynamic Host Configuration Protocol (DHCP) A utomatic network configuration using DHCP is: Enabled / Disabled . This feature applies only to the LAN por t on the rear panel, and is enabled b y d[...]

When Ethernet br idging is enabled, the two Ethernet por ts are vir tually connected inside the SV1115IPEXT . Pac kets arriving on either por t that are not meant for it will be f orwarded out to the other por t, when appropriate. IEEE-802.1d (“Spanning T ree Protocol”) is implemented to av oid broadcast storms and to deter mine the topology of[...]

Instruction Manual 18 Other identification details These values are f or information pur poses. They are visible from the VNC client and via SNMP (if enabled). Location This string is sent as the system.sysLocation value ov er SNMP . It should describe the location of this system. Contact Name This string is sent as the system.sysContact value ov e[...]

Instruction Manual 19 Remember to enable RADIUS after configuring it. While RADIUS authentication is enabled, the locally defined accounts on the Server Remote Control unit will not be used, e xcept for the SSH login. Howe ver , if a user name of the f orm “name.local” is given at the RADIUS prompt, the system will use “name”; check the pas[...]

Manual Upload Enter the name of the firmware file that you downloaded from StarT ech.com into the field provided (or use the Br owse ... button). Press Star t Upload and wait until a successful upload message is shown. NO TE: Remember the f ollowing during the fir mware upgr ade: • Do NO T turn off power to the unit bef ore this operation complet[...]

changes, clic k Commit Changes to use the settings the next time the SV1115IPEXT restar ts. T o force the unit to restart immediately , click Restart Servers . Help Menu Provides an F AQ (F requently Ask ed Questions) listing to assist you with the f eatures and operation of the SV1115IPEXT . Site map Menu This menu provides a h yper linked directo[...]

e xit the ter minal session. If you changed the status of the Ethernet Bridging f eature , you will also need to po wer the SV1115IPEXT on and off again to enable y our changes. Accessing the VNC Interface There are three wa ys to communicate with the Server Remote Control unit in order to control the host computer : • W eb interface: The integra[...]

BGR233 encoding by def ault. If this flag is not set, you ma y see a garbled picture and the client will f ail. The Unix versions of VNC require the flag -bgr233. For e xamples on using this flag, re view the commands in the f ollowing section. SSH T unnel (with Native VNC client) If you are using openssh, here is the appropriate Unix command to us[...]

When you initially connect to the system, a W elcome Window will appear , indicating which system you are controlling, what encryption algorithm was used and what ke y strength is currently in eff ect. Click an ywhere inside the window to clear it, or w ait ten seconds. Bribar Feature Along the bottom of the VNC screen is a dark blue bar with v ari[...]

In/Ej: Inser t or eject the emulated USB disk. Enabled only if the host recognizes the USB disk. R/W: Shows if the disk image is readab le and/or writable. If the disk is readable , the R letter will be white. Whenev er the host reads from the disk, the R letter will glow g reen fo r a f ew seconds . Whene ver the host is writing to the disk, the W[...]

The main menu window ma y be moved b y clicking and dragging on the title bar . It can be closed by pressing Escape , or b y clicking on the red X in the top right corner . Here is a guide outlining various fields from the Main Menu. Most of the functions operate immediately . Other functions require a response to a confirmation prompt first bef or[...]

• Disk Ctrl: Emulated USB disk control submenu. Shows status of floppy/Ramdisk or CD-ROM and permits easy “insertion” or “eject”. • KVM Menu: Generates the k ey sequence used to access the on-screen men u for an enter prise-class KVM switch. When these conv entional KVM s witches are combined with the SV1115IPEXT , this ke y makes acces[...]

test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame indicates the number of 16x16 bloc ks of video that are being sent, on av erage , for e ver y frame of video . With a static image being display ed by the server , this number will be zero (sho wn as -nil- ). Moving the[...]

refresh rates stress the video card's quality and do not provide an y additional inf or mation or benefit. Noisy video cards • A digital KVM works by con verting the analog video signals emitted by your video card into digital data. If there is noise on that signal, then it must also be digitized and sent ov er the network. Quality video car[...]

deal of control ov er the settings if you wish. The Presets section contains up to sixteen diff erent settings, plus the f actory setting. If a number is highlighted, then that preset has been progr ammed with valid settings and ma y be used. Note that the Factory preset is alwa ys availab le. Simply click on the appropriate button and those settin[...]

Disk Control Men u Aside from status inf or mation, there are only three buttons in this windo w . Inser t and Eject will simulate that action, and only one option is enab led at any time, based on the current state of the emulated disk. USB Replug can be used to f orce the host to recognize the disk. It is not needed unless the host OS or hardware[...]

contact your local StarT ech.com dealer . Connecting the SV1115IPEXT for IPMI Contr ol Y ou can use either serial por t on the SV1115IPEXT to send IPMI access; your choice will determine the type of cable you will use to mak e the connection. The DTE Serial por t on the front panel requires the use of a null modem serial cable . The DCE Serial por [...]

• Enable IPMI (Intelligent Platf orm Management Interface via serial por t: select Enabled . • Select which serial por t to use: select either F ront serial por t ( DTE pin out ) or Rear serial por t ( DCE pin out ) based on how the SV1115IPEXT is connected to the IPMI serial por t on the host computer. • Select baud rate to use: select a val[...]

From the VNC interface : Click IPMI from the Bribar at the bottom of the VNC windo w Accessing IPMI Controls There are two wa ys to access power controls f or the managed computer . The first is through the Home screen on the W eb interface . The second is through the Br ibar during an active VNC session. Once IPMI is enabled and functioning correc[...]

increased security and flexibility in connecting with the host computer . Unlike the TCP/IP connection used with the standard W eb configuration and VNC clients, the modem creates a one-to-one connection between the SV1115IPEXT and the computer y ou are using to manage the host computer that is essentially private, as it b ypasses the pub lic Inter[...]

SV1115IPEXT and requires the use of a straight through serial cable . Place the modem near the SV1115IPEXT and an av ailab le telephone jack. Connect the modem to the telephone jack, data cab le, and po wer source according to the instructions in its documentation. The opposite end of the modem’ s data cable should be a DB9 f emale serial connect[...]

Click the Commit b utton to sav e y our changes and activate the modem f eature with the specified settings. Configuring the Remote Connection This section describes how to configure a typical Windows dial-up session to access the modem connection on the SV1115IPEXT . The instr uctions here relate to a Windows XP configuration; other versions of Wi[...]

remote machine (the one you dialed from) is automatically assigned the IP address 99.99.99.100 f or the PPP session. This, and the IP address of the SV1115IPEXT , cannot be modified. The following TCP/IP por t numbers are assigned for a PPP connection, regardless of the settings configured in the W eb interface f or the LAN or W AN por ts: HTTPS: 4[...]

Modem hang up. Resetting The connection has been closed or terminated unexpectedly . Timeout during login process. Giving up The PPP client connecting ov er the modem has waited too long to complete the authentication process or supplied an inv alid user name and/or pass word. Modem init chat script failed The modem did not respond to the initializ[...]

Configuring/Viewing Serial Remote Contr ol Modules through the Web Interface Once you ha v e one or more R-P or t serial devices connected, y ou will able to configure and manage them through the W eb interface . Y ou ma y need to modify the default settings on SV1115IPEXT to match your v arious R-P or t modules’ default configuration. Consult th[...]

attached R-P ort modules. Adv anced Configuration Using the Integrated SSH Shell In most cases, configuring the SV1115IPEXT to the same settings as the R-P ort devices you are connecting should allo w the de vices to work with a minimum amount of configuration. How ev er, y ou can also change the def ault settings on each R-P ort device to fit your[...]

Under normal operations, this light should remain green. The R-P or t connector on the rear panel also has an LED that mirrors the status of the light on the front panel. (Note: The rear LED status was rev ersed on some early units, where red=normal and green=f ault. This does not affect operation in an y wa y , but a green LED on the front panel a[...]

will no longer generate a warning if that option is selected. Second, if you install the cer tificate from the SV1115IPEXT onto the host computer (see below) and if the unit is configured with a domain name ending in .com, .net, .org, .gov , .edu, .us, .ca, .uk, .jp, or .tw (i.e. remotecontrol.mydomain.net) then the warning should no longer occur .[...]

Remember to use either admin or a username created in the system as the user name you giv e y our SSH client. If you see a w arning about identity of host cannot be verified , and a question about saving the host's fingerprint, this is nor mal for the first time y ou connect to any machine running SSH. Y ou should answ er yes so that your SSH [...]

S S p p e e c c i i f f i i c c a a t t i i o o n n s s General Specifications Instruction Manual 45 Maximum supported video mode 1600 x 1200 @85Hz Standard video modes supported 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz, 72Hz, 75Hz, 85Hz 800x600 @ 56Hz, 60Hz, 72Hz, 75Hz, 85Hz 1024x768 @ 60Hz, 70Hz, 75Hz, 85Hz 1152x864 @ 75Hz 1280x960 @ 60Hz, 85[...]

S S p p e e c c i i f f i i c c a a t t i i o o n n s s - - C C o o n n t t ’ ’ d d Supported Protocols Instruction Manual 46 Service Description Benefit SSH Secure Shell Ma y be used to securely “tunnel” VNC and HTTP protocols. HTTP W eb redirector (to HTTPS) Conv enience server to redirect all web traffic to encr ypted por t. Clear-te xt [...]

Re vised: 18 May 2007 (Re v . A) A A b b o o u u t t S S t t a a r r T T e e c c h h . . c c o o m m StarT ech.com is “The Professionals’ Source f or Hard-to-Find Computer P ar ts”. Since 1985, we ha ve been pro viding IT prof essionals with the quality products they need to complete their solutions . We off er an unmatched selection of compu[...]