StarTech.com SV441DUSBI manual

SV44 1DUSBI 4 -P or t Enhanced Digit al USB KVM Switch Over IP with File T ransfer Instruction Manual[...]

FCC Compliance Statement This equipment has been tested and f ound to comply with the limits f or a Class B digital device , pursuant to par t 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference in a residential installation. This equip- ment generates, uses and can radiate radio frequency [...]

Instruction Manual i Instruction Manual T able of Contents Introduction .................................................................... 1 Features ...................................................................................... 2 P ackage Contents ....................................................................... 3 Hard ware Guide .[...]

Instruction Manual ii Compatibility ................................................................................ 25 SNMP .......................................................................................... 25 RADIUS ....................................................................................... 25 Modem............................[...]

Instruction Manual iii Accessing KVM Features ............................................... 38 OSD Operations .......................................................................... 38 OSD Function K eys ..................................................................... 39 Hot K ey Commands...................................................[...]

Instruction Manual iv About Security Cer tificate W ar nings ............................................ 58 Installing the New Certificate ....................................................... 59 T r oubleshooting .............................................................. 6 0 Specifications ................................................[...]

Instruction Manual 1 Introduction Thank you f or purchasing a StarT ech.com 4-Port IP KVM Switch with USB Console. The SV441DUSBI rev olutionizes remote ser ver manage- ment by combining our industry-leading, third generation Server Remote Control technology with a prov en Enter pr ise class digital KVM s witch. The SV441DUSBI empowers y ou to secu[...]

Instruction Manual 2 Features Able to connect to USB de vices such as a keyboard, mouse , USB • hard drive, USB CD-R OM, or USB flash dr ive Access to the web console is user ID and SSL pass word secure. The • Remote Server Management ov er IP suppor ts 32 user accounts and incorporates SSL encr yption of session data, and SSL web commun[...]

Instruction Manual 3 Package Contents 1 x SV441DUSBI • 1 x User’ s Manual • 4 x KVM Cables • 1 x P ackage of screws • 1 x P ower Adapter • 1 x P ower Cord •[...]

Instruction Manual 4 Hardware Guide Front Panel P ower Supply 1. Connects to a DC 12V power adapter . HDB15 Connector 2. Connect to the console monitor . USB T ype A Connectors 3. Connect to the console ke yboard and mouse por ts. P or t LED Indicator 4. Displa ys the status of connected PCs (for more specific instructions, see the table b e l o w[...]

Instruction Manual 5 Rear Panel R-P or t 1. For serial de vice management with Ser ial S u p e r v i s o r . USB T ype A Connectors 2. T wo additional por ts for an y USB devices (e.g. memory , printer , etc.). HDB15 Connectors 3. Connect to 4 servers (or PCs) 3 1 2 LED Color Meaning Green + Blue (Light Blue) Connected to a PC that is powered on an[...]

Instruction Manual 6 Inst allation Device Connection Connect the USB ke yboard, mouse, and monitor to the console 1. connectors on the SV441DUSBI. Connect a Cat5 cable to the LAN port of the SV441DUSBI. 2.[...]

Instruction Manual 7 P ower up the monitor and the SV441DUSBI. The IP-OSD menu should 3. come up automatically . F ollow the on-screen instructions to finish the initial setup . Initial Power -Up Y ou must po wer up the SV441DUSBI with a keyboard, mouse , and moni- tor connected before turning on any other de vices. Ensure that the devices y ou ar[...]

Instruction Manual 8 Operation Initial IP-OSD Setting P ower on the monitor and the SV441DUSBI. The IP-OSD menu will automatically appear . Follow the on-screen instructions to complete the initial setup . Press the Enter ke y to enter the Advanced Settings Men u. Once the desired settings hav e been achieved, press ESC to close the Menu. It is rec[...]

Instruction Manual 9 The IP KVM can hav e its IP address assigned dynamically , or it can be given a fix ed IP address. If you are unaw are of the IP address, obtain it from the network administrator . Press Enter to go to the next men u. Enter the Netmask (Consult your network administrator if necessary). Enter the Gatewa y (Consult your network [...]

Instruction Manual 10 Enter the address (Consult your net- work administrator if necessary). W ait for the SV441DUSBI to apply the setting changes. Press the Enter ke y . Press Enter to complete the setting process.[...]

Instruction Manual 11 Mouse Setting Many operating systems off er a feature called mouse acceleration that allows the user to adjust the responsiv eness of the cursor on the screen to the physical mo vements of the mouse. While this is usually a beneficial interface enhancement, it can interf ere with the operation of the unit and should be disabl[...]

Instruction Manual 12 KVM Switch OSD Operation T o enter the Hotkey Menu , press the Ctrl k ey twice within two seconds. L-CTRL • is the Ctrl ke y located on the left side of the keyboard. 1~8/A~H • are the number ke ys 1-8 located in the upper row of the ke yboard, and the character keys A-H (not case sensitiv e). Please Note: Do not use[...]

Instruction Manual 13 T o access additional menu functions, press the F4 k ey . A ne w screen will appear displaying more functions , as shown below . T o access the remaining menu functions, press the F4 k ey again. This will bring you to the screen shown belo w . Data-T ransfer Rule Manual stick-on: Data-T ransfer function resides in one particul[...]

Instruction Manual 14 T racking KVM-Channel : Data-T ransf er function tracks the selected KVM- Channel. USB P or t Rule Manual stick-on: USB-P ort resides in one par ticular KVM-Channel, pressing Ctrl + Ctrl + U to switch to the next KVM-Channel. T racking KVM-Channel: USB-P or t tracks the selected KVM-Channel.[...]

Instruction Manual 15 Using the Web Interface The Web interface is the most intuitiv e way to configure the SV441DUSBI, offering a J av a-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry- standard HTML Web browser . Y ou can access the W eb interface by open- ing your Web br[...]

Instruction Manual 16 Web Interface Introduction After the inital login screen, the screen is divided into sev eral sections, a number of which will remain on the screen at all times while viewing the Web Interf ace: Name: At the top of the screen, the name of the machine being controlled is display ed Main Menu: At the left-most side of each page,[...]

Instruction Manual 17 Main Menu Selections Please note : Some of the following items ma y not be present based on assigned user privileges (i.e. non-admin users will not see any items under the Admin category). Home: The Home screen offers a Screen Thumbnail view of the controlled computer , as well as basic file transfer functions , Monitor ing I[...]

Instruction Manual 18 File T ransfer The SV441DUSBI is able to emulate a virtual USB disk drive on any host connected using the USB Server Interface Module (SV5USBS). Depend- ing on configuration, it will appear to the host as a flopp y dr ive (1.44MB), an 8MB RAM Disk or a CD-ROM. The host computer does not require any special drivers or other c[...]

Instruction Manual 19 Access to the files is performed through the web interf ace. Contents of • the root directory are shown on the home page. Y ou can download files as you would an y file on the web (right-click and Sav e target as ). T o upload a file, clic k • Browse , select a file, and then clic k Upload . Files and directorie[...]

Instruction Manual 20 CD-ROM Web Server Requirements: Data must be hosted on a web server that the SV441DUSBI can • access directly . An image of a bootable CD-R OM disk can be used by the BIOS to boot • an operating system. The image file itself may be an y size, but it will typically be less than • 700Mb . Normally this file will[...]

Instruction Manual 21 The first step is getting a bootable disk image onto the emulated flopp y or CD-ROM. F or CD-ROM images, you will need an .ISO image from a disk that contains special bits to enable booting (“El T orito” standard). Nothing special is needed when reading the ISO from a working, bootable CD-ROM. T o create a bootable flop[...]

Instruction Manual 22 Network Conguration DHCP: Automatic netw or k configuration using DHCP is: Enabled/Dis- abled . This feature applies only to the LAN port on the rear panel, and is enabled b y default. When enab led, the unit will automatically configure itself with an IP address when a DHCP server is present. When disab led, the LAN por [...]

Instruction Manual 23 SV441DUSBI so the new settings tak e effect immediately . Ethernet Address (MA C Address): This is the Ethernet hardware address of this unit’ s LAN por t. It is set at the f actor y and cannot be changed.Y ou ma y need this number to configure your DHCP server . Dynamic DNS Configuration: Dynamic DNS (DDNS) is a method, p[...]

Instruction Manual 24 will create that user for y ou when you click Recor d changes . If the user already exists , you may change the pass word for that user . System Identication Machine Name: This is the name that is used to uniquely identify this machine.Y ou may wish to create a DNS entry that matches this name. The name is provided as the C[...]

Instruction Manual 25 Compatibility The Compatibility menu off ers features that ma y provide en- hanced functionality with cer tain KVM and power products , such as StarT ech.com’ s Remote Po wer Switch (PCM8155HNA). These can be left at their default v alues if you are not connecting the unit to a KVM or power management de vice. SNMP The SNMP [...]

Instruction Manual 26 will use “name , ” check the passw ord locally , and skip RADIUS authentica- tion. Delete all local accounts to av oid this behavior . When connecting via VNC, a login screen is gener ated that asks for a RADIUS username and passw ord. Modem Enable this to allo w the modem to answ er the phone and star t a PPP connection. [...]

Instruction Manual 27 2. Click “Fir mware” 3. Click “Get latest version” 4. Click http://18235253.net/...... 5. Sav e the latest firmware file to your computer . It will take a f ew minutes f or downloading, depends on the speed of your network. 6. Upload the latest fir mware file from y our computer to the IPKVM. It will take more than[...]

Instruction Manual 28 successfully . The unit will sometimes reboot as par t of the upgrade procedure , • depending on which system component is being upgraded.Y ou will hav e to reconnect and re-login in those cases. W ait at least two minutes after pressing • Start . Do not assume the upload did not work, the upload could simply be slow[...]

Instruction Manual 29 Port Numbers P or t Numbers provides a tab le allow- ing you to change TCP por t values f or services availab le on the SV441DUSBI. By default, the y are factory-set to com- mon Internet values. Y ou may wish to enhance security by disabling services that you will not use with the unit. T o dis- able a service, change its por [...]

Instruction Manual 30 Accessing the VNC Interface There are three wa ys to communicate with the Ser ver Remote Control unit in order to control the host computer: W eb interface: • The integrated Web server includes a J av a-based VNC client. This allows easy browser-based remote control. Native VNC client: • There are se ver al third-par[...]

Instruction Manual 31 This client software requires the use of J av a 2 (JRE 1.4) to enable features lik e wheel mouse suppor t. Sun Microsystems’ s Jav a site, www . jav a.com, is an excellent resource to ensure your bro wser and operating system are updated accordingly . Native VNC Client This system implements the VNC protocol, so any off-the-[...]

Instruction Manual 32 Notes: A copy of these commands , with appropr iate values filled in f or your • current system setting, is provided in the on-line help page. This allows you to “cut-and-paste” the required commands accordingly . Y ou ha ve 60 seconds to type the second command bef ore the SSH • connection will be terminated. T[...]

Instruction Manual 33 Bribar Feature Along the bottom of the VNC screen is a dar k blue bar with v ar ious but- tons known as the Bribar . Its purpose is to show a number of critical sta- tus values and to pro vide shor tcuts to commonly used features . Here is a snapshot of what it may look lik e. There will be slight differences based on optional[...]

Instruction Manual 34 X: Click this button to close the Bribar and hide it. This can be very useful on a client machine that has a screen size the same as the remote ma- chine. No vertical screen space is wasted with the Bribar . Use doub le-F7 to star t the main menu, then click on the Bribar to restore the f eature. Other items: If the server’ [...]

Instruction Manual 35 require a response to a confirmation prompt first before perf orming the requested function. Identification: • Fix ed text label that is defined by the user in the Web interface . This does not affect the operation of the system and is intended to assist with administration. Status: • Current status of the attach[...]

Instruction Manual 36 conv entional KVM switches are combined with the SV441DUSBI, this ke y makes accessing their built-in menu easier , especially from the Ja va client. This button will only be sho wn when an external KVM has been enabled via the web interf ace. Bribar: • Closes or reopens the Br ibar window along the bottom of the screen. [...]

Instruction Manual 37 Video T uning menu Use the Auto Everything b utton to automatically fine-tune all three ad- justments. If the test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame indicates the number of 16x16 bloc ks of video that are being sent, on av erage, for e[...]

Instruction Manual 38 pattern isn’t scaled or covered up . It’s important to do this operation in 24-bit or 32-bit color video mode (i.e. truecolor). Although the algor ithm may w or k in 16-bit or 8-bit color video modes, the results will not be opti- mum and usually it won’t be ab le to recognize the test patter n. Pressing the Adv anced bu[...]

Instruction Manual 39 OSD Operations By hitting the left <CTRL> ke y twice within two seconds, you ma y see the ‘Hotkey Men u’ if it is enabled (an OSD option). Or, b y hitting the left <CTRL> ke y three times within two seconds, you will see a KVM MENU screen showing a list of the computers with corresponding channel ad- dresses, n[...]

Instruction Manual 40 at a time. Nonv olatile memor y stores all name entries until you change, ev en if the unit is powered down. Function key <F2> Marks a computer to be scanned by s witching the ey e mar k on or off. First, use the <UP> and <DO WN> arrow ke ys to highlight the device , then press <F2> to switch its e ye m[...]

Instruction Manual 41 scanned computers must also be ey e mar k selected. Scan Rate ( <F4>: MoreScan Rate ) sets the display interval when a computer is selected before selecting the ne xt one. Manual Scan Scans through powered computers using k eyboard control. Scan T ype ( <F4>: MoreScan T ype ) deter mines if scanned computers must[...]

Instruction Manual 42 Y ou can choose where the selected computer name and/or OSD status is display ed on your screen during operation. The actual display position shifts due to different V GA resolutions: the higher the resolution the higher the display position. The non-volatile memory stores the P osition setting. UL as Upper Left UR as Upper Ri[...]

Instruction Manual 43 Selecting a Computer T o select a computer by hot-k ey command y ou need to know the device’ s channel address, which is determined by the KVM connection. For a computer connected to the switch, the address is represented b y the PC por t number (1~4). For e xample, to access the PC plugged into por t 4 of the Master KVM swi[...]

Instruction Manual 44 After the initial power up , any de vice (either a KVM or a PC) can be add- ed or remov ed from any PC x por t on the KVM without having to power down the Master KVM Switch. Make sure that de vices are tur ned offer before connecting them to the Master KVM s witch. Note: After changing your configuration, the OSD will automat[...]

Instruction Manual 45 Optimizing video performance Choose the best video mode We recommend using 60Hz refresh r ate and 1024x768 resolution. • Using a smaller resolution like this allo ws you to fit multiple windo ws on your remote desktop . Higher refresh rates stress the video card’ s quality and do not provide any additional inf or matio[...]

Instruction Manual 46 Using the Advanced Video Tuning F eature The Adv anced Video T uning menu allo ws you to adjust the qualities of the video in your VNC sessions, and can be accessed b y clicking the Adv anced button on the Video T uning VNC menu. While many users will probably allo w the SV441DUSBI to automatically configure the video proper [...]

Instruction Manual 47 The Regrab Screen button in the Actions section causes the screen to be re-captured. When making small changes to the video par ameters, sometimes these changes are not reflected in the displa yed screen imme- diately , par ticular ly if the noise filter is enabled. Press this button to see the immediate effect of the change[...]

Instruction Manual 48 with other devices . If you wish to use this f eature through a PBX system, it may require some e xperimentation and additional suppor t from your telecom services provider , and is not suppor ted by StarT ech.com. Connecting a Modem The SV441DUSBI will work with vir tually any Ha yes-compatib le modem that recognizes the stan[...]

Instruction Manual 49 Place the modem near the SV441DUSBI and an av ailable telephone jack. Connect the modem to the telephone jack, data cab le, and power source according to the instructions in its documentation. The opposite end of the modem’ s data cable should be a DB9 female serial connection. Connect that end of the cable to the Serial con[...]

Instruction Manual 50 (NVRAM) or allow the modem to adjust the connection speed f or greater stability (and so on). Y ou may wish to test the connection with the def ault init string first, before making changes specific to y our modem model or situation, to simplify the troubleshooting process . Click the Commit b utton to save y our changes and[...]

Instruction Manual 51 This screen also includes 3 checkbo xes. 11. Uncheck all 3 checkbo xes. Click 12. Next. Y ou ma y select to add a shor tcut to the desktop for this connection. 13. Click Finish. PPP (P oint-to-Point Protocol) m ust be used; no other authentication • methods are suppor ted. TCP/IP must be installed/enabled on the computer [...]

Instruction Manual 52 Perf ormance Notes All images ov er the PPP connection will be grayscale to conserve • bandwidth. If other users are connected while a PPP session is active, their screens will be in gra yscale as well. When PPP is inactiv e, color is automatically re-enabled. Some areas of the screen may not be updated as frequently as o[...]

Instruction Manual 53 Modem T roubleshooting Guide The follo wing messages will appear in the system log on the Status screen in the Web interface and ma y help to diagnose problems with the modem configuration. Starting PPP (for auth) on port… Modem is connecting and the PPP login process is star ting. Modem hang up. Resetting The connection ha[...]

Instruction Manual 54 Serial Remote Control operation Background The SV441DUSBI offers a unique w ay to e xpand the functionality of the base product. Using the integrated R-P or t on the rear panel, you can manage up to 16 serial devices using a specialized daisy-chain technol- ogy . The SV441DUSBI includes integrated control functionality that al[...]

Instruction Manual 55 that came with your R-P or t module to determine if you need to modify the default settings to complete the installation. T o be able to configure y our RP or t modules, you must be logged in as admin. Other users will be ab le to view which modules are activ e but cannot configure them. Once you are logged in, choose the Ad[...]

Instruction Manual 56 Y ou can mak e as many changes as needed on this menu at one time , before applying y our changes. Once you are satisfied with the changes you ha ve made, click Commit changes to apply the ne w settings. Click Refresh at any time to see an updated list of attached R-P or t modules. Advanced Conguration Using the Integrated[...]

Instruction Manual 57 L – Low log entries (line buff er) 1 – Show last 10 log entries other – Return to connection Press ke y -> T o ex ecute the desired command, simply press the corresponding key on the ke yboard. Y ou can also e xecute the command and av oid the menu by pressing the [Ctrl] – [Shift] – [ _ ] ke y combination quickly [...]

Instruction Manual 58 Hardware handshaking (CTS/R TS) is required for speeds e xceeding • 9600 bps. It is enabled b y default on the SV441DUSBI, but ma y need to be enabled on the other end of the connection. F or Unix systems, the command is: stty –crtscts < /dev/[serial port] A maximum of f our users may simultaneously login to the same[...]

Instruction Manual 59 the computer you are using to access the SV441DUSBI. Second, since the unit could be configured in a number diff erent ways, it is impossib le to supply a generic cer tificate that will match your e xact network settings. Is my data saf e? Y es . The security cer tificate does not affect encryption effectiv eness in any wa [...]

Instruction Manual 60 T roubleshooting Forgotten master passw ord. Y ou can reset the master pass word using the serial interface on the unit. Use the S command, and type a new pass word. The old pass word is not required for this procedure . Remote mouse and local mouse don’t line up. Use the Mouse resync command in the main menu or press the Re[...]

Instruction Manual 61 Certificate warning shown when connecting via HTTPS. It is normal for a warning dialog to be shown when connecting via HTTPS. The SSL cer tificate S uses is created when the unit is first produced. It does not contain the correct hostname (subject name) because you can change the hostname as required. Also, it is not signed[...]

Instruction Manual 62 Specications General Specications Maximum Supported Video Mode 1600 x 1200 @ 85Hz Standard Video Modes Supported 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz, 72Hz, 75Hz, 85Hz 800x600 @ 56Hz, 60Hz, 72Hz, 75Hz, 85Hz 1024x768 @ 60Hz, 70Hz, 75Hz, 85Hz 1152x864 @ 75Hz 1280x960 @ 60Hz, 85Hz 1280x1024 @ 60Hz, 75Hz, 85Hz 1600x1[...]

Instruction Manual 63 Supported Protocols Service Description Benefit SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web Redirector (to HTTPS) Conv enience ser ver to redirect all web traffic to encrypted por t. Clear-te xt HTTP is not suppor ted. SNMP SNMP Agent (UDP) Allows integr ation with existing SNMP net[...]

Instruction Manual 64 Service Description Benefit RADIUS Centralized authentication Allows integr ation with existing RADIUS servers, so that user management can be centralized. Supports challenge response authentication using hardware tok ens (like SecurID) and conv entional passwords. SYSLOG System ev ent logging to another system MIT -LCS UDP p[...]

Instruction Manual 65 T echnical Support StarT ech.com’ s lifetime technical suppor t is an integr al par t of our commit- ment to pro vide industry-leading solutions. If y ou ev er need help with your product, visit www .star tech.com/suppor t and access our comprehensive selection of online tools, documentation, and downloads . Warranty Informa[...]

StarT ech.com has been making “hard-to-find easy” since 1985, providing high quality solutions to a diverse IT and A/V customer base that spans man y channels, including gov er nment, education and industrial f acilities to name just a fe w . We offer an unmatched selection of computer parts, cab les, A/V products, KVM and Ser v- er Management[...]