Swann DVR4-1500 manual

1 ENG 4 / 8 Channel Digital V ideo Rec or der M4_8150W_BH010513E ENG[...]

2 ENG Introduction Befor e Y ou Begin FC C V erication Note: This equipment has been tested and f ound to comply with the limits for Class B dig ital device, pursuant to part 15 of the FCC Rules . These limits ar e designed to provide reasonable prot ection against harmful inter ferenc e in a residential installation. This equipment generates , [...]

3 ENG Introduction Con tents Introduction Before Y ou Begin  2 Conten ts  3 Introduction  4 Connecting the DVR Installation Guidelines  5 T op Panel of the DVR  5 Rear Panel of the DVR 6 Connection Diagram 7 Connecting Additional Devices 8 Basic Setup The Setup Wizar d 9 The Quick Menu  12 The Quick Camera Menu 12 Operati[...]

4 ENG Introduction Introduction Congr atulations on your purchase of this S wann Digital Video Recor der (DVR). Y ou’ve made a ne choic e for keeping a watchful eye o ver your home or business. Let’ s take a moment to talk about some of the featur es this DVR oers, and how to get the most out of them. Oh my , this is a big manual. How lon[...]

5 ENG Connecting the DVR T op P anel of the DVR 1) Po wer LED: Will be lit whenev er the DVR is supplied power and turned on. 2) HDD LED: Will ash whenever the DVR is writing to/reading from the installed hard driv e. 3) LAN LED: Flashes rapidly when the DVR’ s network por t is sending or receiving inf ormation. Installation Guidelines • Do [...]

6 ENG Connecting the DVR 1) Video Inputs 1 - 4: These are your primary video inputs. The channels are labelled by number in the same or der as they will appear on your DVR’ s inter face. 2) V ideo Out: Connect a composite cable to the video or A/V input on your T V . 3) VGA Output: F or connec ting a television or PC monitor with a VGA input. 4) [...]

7 ENG Connecting the DVR Connection Diagram Connect the BNC outputs from your cameras into the BNC inputs on the rear of the DVR. Connect your cameras to power , using a power splitter (if included). Connect the power adapter(s) to a wall outlet. Y ou can connect your PC monitor to the VGA output. Or you can connect the composite video output to yo[...]

8 ENG Connecting the DVR The Audio In port can be used to connect audio devices to the DVR. Obviously , your microphone probably won ’t look like that one - they ’ re often built into cameras . The rear USB 2.0 P or ts can be used to connect the provided mouse f or navigation and f or backing up footage to a USB F lash Drive. The Audio Out port[...]

9 ENG Basic Setup The S etup W izard Starting the DVR for the rst time: When you rst boot the DVR, it will automatically start “ The Setup Wizar d” which will guide you through the various setup options available. The wizard contains six quick setup scr eens which will allow you to choose ho w you want the DVR t o behave . Please be patie[...]

10 ENG Basic Setup The S etup W izard W izard: Time , Date , Location, Live View It ’ s impor tant to ensure that y our DVR has the correct time and date, as w ell as the correct time zone set. This is par ticularly true in a legal context when a mistaken time or date can mean the dierenc e between your security footage being regar ded as legi[...]

11 ENG Basic Setup The S etup W izard W izard: Network Settings NIC T ype: What sort of net work you ’r e using. There are a few t o choose from. The vast majority of users will use the default op - tion of 10M/100M/1000M Self-adaptive. If you ’ re using a network other than this type, chances are y ou know about that. Enable DHCP (check-bo x):[...]

12 ENG Basic Setup The Quick Menu The Quick Camer a M enu T o access the Quick Menu , right click the USB mouse once. Menu: Opens the Main Menu (see page 14). Single Screen: Opens a single channel for viewing in full- screen mode. The slide - out menu contains a list of channels to choose from. Multi-Screen: Select a multi-screen viewing option, wh[...]

13 ENG Basic Setup Operating the DVR L ocally If you ’ re reading this page , it means that either: • Y ou’ ve got the DVR setup , but its standard recording program isn ’t for y ou. F air enough - we cater to all requirements her e. • Y ou’ re interested in wha t other options and capabilities the DVR has. Ex cellent - the answer is ?[...]

14 ENG Basic Setup Menu Layout Playback: T o access recorded images , use the Playback menu. There are sev eral playback modes to choose from, such as standard chronolog ical playback mode, or ev ent playback mode. Export: T o copy or backup footage from the DVR, use the Export menu. Y ou’ll need a c ompatible USB Flash Driv e to store the data ([...]

15 ENG Adv anced C onguration Congur ation: General Language: The language that the DVR’ s menus, alerts and other communications will use. Multiple languages ar e available. CVBS Output Standard: Lets you change the V ideo Out display from NTSC t o P AL. NTSC is used in countries with 60Hz power such as the United S tates and Canada. P AL [...]

16 ENG Adv anced C onguration Congur ation: General: DST S ettings Enable DST (check-bo x): Enable this setting if you ’ d like the DVR to adjust the time when daylight sa vings time begins. Fr om/T o: Here you can dene when dayligh t savings applies to your location. There are many di erent standards f or DST which can vary dramatica[...]

17 ENG Adv anced C onguration Congur ation: General: M or e Settings Device Name: The name tha t the DVR considers to be its own and what it will use to reg ister an IP address with your DHCP host. Device No .: The internal device number of the DVR. CVBS Output Brightness: Allows you to alter the brightness level of the V ideo Out connec tion[...]

18 ENG Adv anced C onguration Congur ation: Net work: General NIC T ype: The DVR has the ability to connect to your LAN (Local Ar ea Network) at various speeds and can adjust itself accordingly depending on the network trac. It is recommended to lea ve the current default setting for the best streaming performance. Enable DHCP: DHCP (Dynam[...]

19 ENG Adv anced C onguration Congur ation: Net work: PPP oE PPPoE is an advanced prot ocol that allows the DVR t o be more directly connected via a DSL modem. This is an option for advanced users only . Username: Enter the username f or your DSL account provider . Passw ord: Enter the password f or your DSL accoun t provider .[...]

20 ENG Adv anced C onguration Congur ation: Net work: DDNS Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses, man y I nternet pro viders don ’t issue (or charge more f or) a static IP address for users. The easiest way to nd out is to contact your Internet service provider . [...]

21 ENG Adv anced C onguration Congur ation: Net work: Email W e suggest using Gmail as your email client - it’ s quite easy to set up an acc ount and use it solely for the DVR. W e’ ve tested the email proc edure with Gmail, and it does wor k. Other email ser vers ma y not work correctly - many interpret the pr ocedurally gener ated email[...]

22 ENG Adv anced C onguration Congur ation: Net work: UP nP Enable UPnP: UPnP makes conguring y our network easier and faster . T o use the UPnP setting on the DVR, you’ll need a router which supports this feature , with UPnP enabled. Note that many r outers which do support UPnP do not come with the featur e enabled by default. Y ou may[...]

23 ENG Adv anced C onguration Alarm Host IP: The location on your network where an IP- based alarm system is hosted. Alarm Host P or t: The port associated with the IP-based alarm system. Ser v er Port: This is the internal port that the DVR will use to send information through. The most impor tant things are: • Y ou’ll need t o enable UPnP [...]

24 ENG Adv anced C onguration V ideo Output Inter face: Y ou can select from VGA or M ain CVBS. Live V ideo Mode: 2 x 2 is the default mode for the 4-CH model and 3 x 3 for the 8-CH model. This will display up to 4 video channels on-screen for the 4-CH model and up to 8 video channels on-screen for the 8-CH model at a single time. Selecting 1 x [...]

25 ENG Adv anced C onguration Congur ation: Live V iew : V iew In Live View , you can change the display order of each camera connected - 1. Select an available viewing window on the right-hand side. 2. Double click one of the available cameras on the left-hand side that you would like t o place in the viewing window that you hav e selected. [...]

26 ENG Adv anced C onguration Congur ation: Exc eptions An Exception is an y deviation from the DVR’ s normal behaviour - phrased another way , it ’ s like saying the DVR’ s been working ne exc ept for these events. Exc eption T ype: What event type you’ d like the DVR to r eact to . By conguring the Action for these events , yo[...]

27 ENG Adv anced C onguration Congur ation: User The Conguration: U ser menu is where you can dene and congure the di erent levels of access various users ha ve to the DVR. W e suggest that at minimum the admin account be passwor d protected, as it has ac cess to all aspects of the DVR’ s operation. T o add additional users, cho[...]

28 ENG Adv anced C onguration Pla yback: Nor mal T o initiate playback: Analog: Select the camera that you ’ d like to playback. Up to four cameras can be selected on the 4-CH model and up to eight cameras can be selected on the 8-CH model. Please note, the Pla yback : Smart Search func tion will only work when you select one camera for playba[...]

29 ENG Adv anced C onguration Pla yback: Event/T ag The Ev ent Search menu (above) will sho w you rec ordings that were trigger ed by the DVR detecting motion. Up to four cameras can be selected on the 4-CH model and up to eight cameras can be selected on the 8-CH model. The T ag Search menu (below) will isolate video ev ents based on the tag in[...]

30 ENG Adv anced C onguration The Export: Normal menu (above) will show you all recor dings that you can export to a USB Flash Drive . F rom the Recor d T ype menu, select the type(s) of video you’ d like to playback. The options are Normal, Motion, Manual and Al l . Set your Start Date/Time and y our End Date/Time and click the Search button.[...]

31 ENG Adv anced C onguration Manual: Record The Manual: Rec ord menu allows you t o override any default recor ding schedules in place. The recor ding schedule for each camera connected, can be changed . Pr essing the button next to Analog will stop recording on all cameras . Y ou can also control each camera b y pressing the button next to eac[...]

32 ENG Adv anced C onguration HDD: General The HDD: General menu allows y ou to initialize the hard drive(s) in the DVR. Don ’t initialize a drive that already has data on it, as the initialization process will er ase any information on the drive. Init: Initializes the HDD so that it’ s ready to accept data. HDD: Adv anced/HDD Detec t The HD[...]

33 ENG Adv anced C onguration Record: Schedule Impor tant Guidelines The schedule present ed on-screen applies to one channel only . Use the C opy function to quick ly assign identical schedule layouts to multiple channels a t once. Be careful when programming y our schedule. It’ s one of the most important aspec ts of setting up your DVR, and[...]

34 ENG Adv anced C onguration Record: Enc oding Encoding P arameters: Each video f eed of the DVR is comprised of two components, the Main Stream and the SubStream . Both the Main Stream and the SubStream ar e always active - you don ’t have t o choose one for the DVR to use as it’ s always using both. Y ou can, however , change the qualit y[...]

35 ENG Adv anced C onguration Record: A dvanced Overwrite: When enabled, the DVR will record o ver the les already stor ed on the hard drive . The DVR will always recor d over the oldest les on y our hard drive rst. Using the overwrite option is advisable, as the DVR will alway s be able to recor d events as they happen. However , it do[...]

36 ENG Adv anced C onguration Record: Holida y There will be occasions when y ou don’t w ant the DVR to recor d using its normal programming . Perhaps you requir e it to recor d more, or less, or just at di erent times. The Record: Holiday menu allows you to dene periods of time where the DVR will employ an alt er nate r ecording mode . [...]

37 ENG Adv anced C onguration Camera Management: OSD ( On-screen Display) The C amera Management: OSD menu is where you can c on - gure the on-screen displa y for the display name , display date, date format , time format and fon t size. Camera Name: Select a name for the camera y ou’ve selected. By default, all channels are named as the Ca[...]

38 ENG Adv anced C onguration Camera Management: Image Camera: Select the camera that you w ould like to change the image settings for . Period 1: This determines the period that you would like to apply the settings for . T he default setting is for 24hrs. This is particular useful if you would like to have di erent image settings for di e[...]

39 ENG Adv anced C onguration Camera Management: Motion As Motion Detection is the default recording mode for the DVR, it’ s worth taking a moment to ensure it is properly congured . If the motion detection sensitivit y is too sensitive, then the DVR will recor d frequently or continually - an y benet of motion detection will be lost. If[...]

40 ENG Adv anced C onguration Camera Management: Motion (ctd) F alse T riggers Setting the motion detection at high sensitivity levels increases the frequency of false alarms. On the other hand, low sensitivity levels increase the risk that a sig nicant motion event (such as an intruder) will not trigger the motion detection to recor d. Check[...]

41 ENG Adv anced C onguration Motion Detec tion Ar ea Congur ation T o set the MOTION DETECTION AREA In the MOTION DETECTION menu , select the AREA SE TUP (shown above) f or the channel you wish to setup the MOTION DETEC TION AREA for . • Y ou will see a grid of red bo xes. The outlined bo xes mark the area that is sensitiv e to motion . Th[...]

42 ENG Adv anced C onguration Camera Management: P rivac y Mask A Privacy Mask can be used if you want to obscure part of your image. Y ou can also use this option to minimize false triggers for motion detection. Y ou can dene up to four areas per channel to mask. Click and drag to select the area you want to select or de -select. Remember: A[...]

43 ENG Adv anced C onguration T amper Proong can be used in scenarios where someone may cov er up the camera’ s eld of view or if they are attempting to tamper with the video signal. Camera: Select the channel that you want t o enable for tamper proong . Enable T amper-proof : Selec t this to enable . Handling: Here you can dene wh[...]

44 ENG Adv anced C onguration Camera Management: V ideo Loss Camera Management: Video Loss V ideo Loss is regar ded as a potential alarm event , and is considered to oc cur any time that the DVR doesn ’t receiv e an active video signal on any of its inputs . The default behaviour of the DVR, when a channel has no incoming video signal, is simp[...]

45 ENG Adv anced C onguration Maintenance: S ystem Info If you’ re look ing at the Sy stem Information screen, y ou’ ve probably been directed to do so b y Swann T echnical Support. If we haven ’t told you t o come here , you might be wondering what all the information means . On a day-to-day level, the answer is “very little” . Howev [...]

46 ENG Adv anced C onguration Maintenance: L og I nf or mation The Maintenance: Log Informa tion menu contains information f or operation, exc eptions and information of the DVR. 1 . Set the log search conditions to r ene your search including the Start Time , End T ime , Major T ype and Minor T ype . 2 . Click the Search button to start sear[...]

47 ENG Adv anced C onguration Maintenance: Impor t/Expor t The Maintenance: Import/Expor t menu allows you to import or export your current conguration settings. This will come in handy as it will save y ou time if you hav e to reset the DVR back to factor y default settings. T o expor t your current c onguration le, select the backup d[...]

48 ENG Adv anced C onguration Maintenance: Upg rade The Maintenance: Upgrade menu allows you to upgrade the rmware of the DVR. Y ou’ll only need t o use these options if instructed to do so by Sw ann T echnical Suppor t. Local Upgrade: The rmware will be upda ted locally using a USB Flash Drive or USB Har d Dr ive . Click the Upgrade but[...]

49 ENG Adv anced C onguration Maintenance: Default The System Main tenance: Default menu allow s you to reset the DVR and load factory default settings. There ar e two options available - you can select the rst option which will reset all the parameters including network and user settings, or you can select the second option which will do the[...]

50 ENG Adv anced C onguration Maintenance: Net Detect The Maintenance: Net Detect menu allows you to check network trac and to obtain real-time inf or mation from the DVR such as network detection, network status and sending and receiving network trac .[...]

51 ENG Refer ence T roubleshooting Q: I can ’t login to or unlock the DVR - it say s my passwor d is wrong. A: The default username/password combination f or the DVR is “ admin” with the passwor d “12345” . If that doesn’ t work (and you hav en ’t set a password of your own that you ’ve for gotten) then something strange has happene[...]

52 ENG Refer ence Addendum: T hird P ar t y Hardw are Due to its nature as a networked devic e, the DVR is often required t o operate with third party hardware . We do everything we can to ensure the DVR is compatible with as many third party devices as possible; there will alwa ys be some that require a little e xtra conguration. Routers I’ m[...]

53 ENG Refer ence W ar ran ty I nformation W arranty T erms & C onditions Swann C ommunications warrants this pr oduct against defects in work manship and material f or a period of one (1) year from its orig inal purchase date . Y ou must present your r eceipt as proof of dat e of purchase for warran ty validation. Any unit which pr oves def ec[...]

54 ENG USA toll free 1-800-627-2799 USA Ex change & Repairs 1-800-627-2799 (Option 1) (M-F , 9am-5pm US PT ) A USTRALIA toll free 1300 138 324 NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979 Helpdesk/T echnical Supp or t Details Swa n n T echnic al Suppor t All C ountries E-mail ~ tech@swann.c om © Swann Communications 2013 T elephone Help[...]