Talkswitch TS-200 manual

ANS WERS WITH IN TELLIG ENCE ® T ALK SWIT C H US ER GUIDE T ALK SWIT CH T S-200 TELEPHONE CT . TP005.001401 1545 CARLING A VENUE, SUITE 510 O TT AWA, ON TARIO , CANADA K1Z 8P9 www.talkswit ch. com TS-200 cover_4c.qxd 11/2/2007 3:33 PM Page 1[...]

1545 CARLING A VENUE, SUITE 510 O TT AWA, ON TARIO , CANADA K1Z 8P9 www.talkswit ch. com T alkSwitch. Copyright 2007. T ous droit s réservés. T oute reproduction, a daptation ou tra duction est in terdite sans aut orisation écrite préalable, sauf l orsque le perm et la législation relative aux dr oits d’auteur . L ’information conten ue da[...]

Dear T S-200 owner , Y our TS-200 may be a new model that uses ic ons for special function keys that are not r eflected in this guide. Ple ase tak e note of the chan ges below: K ey L abel New K ey Ic on Frenc h language T alkSwitc h documentation For t he TS-200 User Guide and Quick Reference Card in Fr enc h, please visit our websit e at www .tal[...]

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T ABLE OF C ON TENTS Installing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Intr oduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important safety in struction s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 P art checklist . . . . . .[...]

U seful tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Repr ogrammin g the voicemail button f or quick access . . . . . . . . . . . . . 17 Ring once feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Adv anced configuration . . . . . . . . . . . . . . . . . .[...]

WWW . T ALKSWIT CH. CO M 1 TS-200 US ER GUIDE IN S T ALLING YO UR PHONE INTR ODUC TION Congr atulations on pur chasing a T alkSwitch® TS-200 ph one . This phon e is specifically design ed to tak e full advanta ge of th e features pr ovided by th e T alkSwitch line o f phone s ystem s. TS-200 F eature Ov erview • Busin ess speaker ph one • 3-li[...]

2 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE 7. Do not allo w an ything t o rest on the tel ephon e line cor d or power cor d. Do not l ocate this produ ct where it s cords will be stepped on or in terfered with. 8. Do n ot ov erloa d outlets an d exten sion cords , as this can result in the risk of fire or el ectric shock. 9. Ne ver pu sh object [...]

WWW . T ALKSWIT CH. CO M 3 TS-200 US ER GUIDE PA RT C H E CK L I S T The f ollo wing parts ar e inclu ded with y our TS-200 phone: • TS-200 tel ephon e • Plastic base • A C pow er adapter • 6’ RJ11 phon e cable If an y of th ese parts are missin g, please con tact y our reseller . INS T ALL A TION 1. Connect the po wer adapter to a wall s[...]

4 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE S E T TING UP YO UR T S-200 PHONE Befor e you can start u sing your T S-200 teleph one , you will need t o do the f ollo wing: 1. Configure your lin e access m ode . 2. Set the langua ge display . 3. Enable hea dset operation if y ou’re u sing a hea dset. 4. Set the date and tim e . C ONFIGURE THE LIN[...]

WWW . T ALKSWIT CH. CO M 5 TS-200 US ER GUIDE SE T THE L ANGUA GE DISPL A Y The tel ephon e’s display has three lin es of te xt. The first tw o lines display inf ormation, while the thir d shows the f un ctions o f the 4 so ftkey butt ons located bel ow th e display . When th e phon e is idle , it displays th e time an d date as well as the numbe[...]

6 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE HEAD SE T OPERA TION (OPTIONAL) If you ar e usin g a headset, y ou will need t o configure y our telephone t o operate in hea dset mod e. Configurin g the T S-200 for h eadset mode al lows yo u to p lace calls u sing th e headset with out the n eed to lift th e handset. The T S-200 supports 2 types o f [...]

WWW . T ALKSWIT CH. CO M 7 TS-200 US ER GUIDE Installin g headsets with 2.5mm c onnectors 1. Plug your h eadset in to th e 2.5mm jack located on th e right sid e of th e phone . 2. The phon e will automatically d etect the h eadset and enabl e hea dset mod e. Using he adsets with the TS-200 Once h eadset m ode is enabled, you can mak e and receiv e[...]

8 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE USING YO UR PHONE O VERVIEW OF THE T S-200 PHONE KEY L ABEL US AG E 1 • Dr op activ e call. • Exit configur ation men us or cancel data entry . 2 • M ute microph one during a call. • Enabl e/disable rin g once feature when idl e. 3 • H old/unh old an a ctive call. 4 • Enabl es handsfr ee ope[...]

WWW . T ALKSWIT CH. CO M 9 TS-200 US ER GUIDE KEY L ABEL US AG E 5 • A ccess the configur ation menu. • Sh ow Call Detail whil e in call log. 6 • A ccess the ph one book. • St ore th e displayed phone n umber in the phon e book. 7 • Call s V oicemail. 8 • Sen d a FLASH signal to th e Extension line . 9 • T oggles do-n ot-disturb on an[...]

10 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE MAKING A CALL Calls can be initiated in a n umber of differ ent way s: T raditional — Lift th e handset an d dial the number . Handsfree or headset — Press th e button an d dial the n umber . Pre-dial — Dial the number fir st then lift the handset or pr ess . If requir ed, the phon e will aut oma[...]

WWW . T ALKSWIT CH. CO M 11 TS-200 US ER GUIDE PUT TING A CAL L ON HOL D Y ou can put a call on hold b y pressin g the button. On ce a call is on hol d, you can han g up your ph one without l osing th e call. In ord er to g et re-connected t o a call that you pr eviou sly put on hold, you m ust first lift th e handset or pr ess the butt on, then pr[...]

12 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE P ARKING A CALL P arking a call put s the call on hol d in one o f ten park orbits , and al lows t he call to be r etriev ed from an y phon e in the o ffice. 1. Press the softk ey t o park the current call. 2. The sy stem will respon d by confirmin g the call is parked an d will announ ce the park orbi[...]

WWW . T ALKSWIT CH. CO M 13 TS-200 US ER GUIDE DO NO T DIS TURB Y ou can enable Do Not Disturb on your e xtension an d you will n ot receive an y calls at that e xtension. All call s will follo w the pr ogramm ed Do Not Disturb call cascad e option for y our extension, su ch as goin g directly t o voicemail. T o enable or disable Do Not Disturb: 1.[...]

14 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE F or exampl e, th e display woul d sho w the follo wing: 12 CALLS : T otal number of call s in the call l og. 5 NEW: Indicates th e number of call s in the call l og that have n ot been re viewed. This in clud es answ ered an d unanswered call s. Reset s all ne w calls as old with out having t o re vie[...]

WWW . T ALKSWIT CH. CO M 15 TS-200 US ER GUIDE Sho w ad ditional information about the call. (Th e Options button is th e topm ost feature ke y). Recor d Number: 1 of 45 AN: Call was an swer ed CB: “Called-ba ck” from th e call record LD: Long Distan ce Call 4: is the Number o f calls r eceived from this call er . Sho w the n ext call recor d f[...]

16 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE • Y ou can includ e “Flash” in the dialin g sequence b y pressing th e softk ey . • Pressin g at beginning of a n umber will disable the aut omatic dialing o f the lin e access code 9. • If your ph one is configur ed for Direct Lin e Access , the ph one will nev er insert a lin e access cod e[...]

WWW . T ALKSWIT CH. CO M 17 TS-200 US ER GUIDE US EFUL TIPS REPROGRAM MING THE V OICEMAIL B UT T ON FOR Q UICK AC CE S S Most peopl e have a passw ord assigned t o their mailbo x for security purposes . The TS-200 is shipped with th e butt on programmed t o dial to access y our mailbox. On ce in voicemail you th en have t o enter a passw ord, , the[...]

18 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE AD V ANCED C ONFIGURA TION Pressin g the button whil e the ph one is idle pr ovid es access t o numerou s progr ammable featur es and values for th e telephon e . W ARNING: Chan ging some o f the v alues in the Option s menus may cau se your phon e to e xperience operational pr oblem s. CHANGING Y OUR [...]

WWW . T ALKSWIT CH. CO M 19 TS-200 US ER GUIDE OP TIONS M ENU DEF AUL T SE TTING S Key Code Featur e/V alue Setting 1 Phone book - 2 Speed dial - 3 Headset OFF 4 V oicemail number **# 5 Ring tone Fast warble 6 L CD contrast - 7 L CD backlight - 8 Featur es Sub-menu 9 Auto dial prefix 9 0 Set time/date - * Advanced c onfig Sub-menu # About - FEA TUR[...]

20 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE C ONFIGURA TION MENUS F UNCTION SU MMARY Key C ode Featur e/V alue Name Explanation 1 Phone book Program entries in the phone book 2 Speed dial Program speed dial but tons 3 Headset Enable/disable headset mode 4 V oicemail # Program voic email/mes sages dial string 5 Ring tone Ring tone c ontrol 6 L CD[...]

WWW . T ALKSWIT CH. CO M 21 TS-200 US ER GUIDE MAINTENAN CE OF Y OUR PHONE Tr eat your tel ephone with car e for tr ouble-fr ee performance . Av oid droppin g the handset or tel ephon e. Dr opping or dama ging th e phone will void th e warran ty . Retain th e original packa ging in case you n eed to ship y our phon e back for repair . Clean y our t[...]

22 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE NO CALLER ID • Check Call er ID subscription. In ord er to receiv e Caller ID f or external calls , you m ust be subscribed to th e Caller ID service fr om your teleph one service pr ovider . HAND SE T DOESN’T WORK • V erify that the coiled han dset cord ja ck is fully inserted into th e handset.[...]

WWW . T ALKSWIT CH. CO M 23 TS-200 US ER GUIDE RE GUL A T ORY INF ORMA TION This equipmen t complies with TIA-968-A o f FCC Rules . On the base unit o f this equipmen t is a label that contain s, amon g other inf ormation, the FCC R egistration Number and Rin ger Equiv alence Number (REN) f or this equipmen t. If requested, this information must be[...]

24 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE T ALKS WIT CH LIMITED WARRANT Y T alkSwitch, a division of Cen trepoint T echnologies Inc . (“T alkSwitch”) w arrant s to th e original end-u ser custom er (“Cust omer”) that ea ch new T alkSwitch T S-200 teleph one shall be substan tially free from d efects in material s and w orkmanship und e[...]

WWW . T ALKSWIT CH. CO M 25 TS-200 US ER GUIDE (INCLUDING WITH OUT LIMIT A TION, NEGLIGENCE), or an y other l egal theory , wheth er or not a dvised of the possibility o f such dama ges , or whether such damag es are f orseeable . In any e ven t, the total a ggregate liability o f T alkSwitch FOR DIRECT DAMA GES shall not e xceed the pur chase pric[...]

26 WWW . T ALKSWIT CH. CO M TS-200 US ER GUIDE FOR P R ODUCTS PURCHAS ED OU TSIDE OF THE U.S. AND CANADA T o be eligible to obtain w arranty service durin g the w arran ty period the Cust omer mu st pro vide proo f of th e date of pur chase, serial number , and obtain warran ty return in struction s from the appr opriate Auth orized W arranty Cen t[...]