Technicolor - Thomson 580 manual

SpeedT ouch™580 Wireless Residential ADSL Gateway Installation and Setup Guide Release R4.3.1[...]

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SpeedT ouch™ 580 Installation and Setup Guide R4.3.1[...]

Copyright Copyright ©199 9-2005 THOM SON. All righ ts reserved. Passing on, and cop ying of this docume nt, use and commun ication of its conte nts is not permitte d without written autho rization from THOMSON. The content o f this document is furnished for inform ational use only, may be subject to change without notice, and should not be con str[...]

Contents E-DOC-CTC-20050429-006 1 v1.0 i Contents About this Installation and Setup Guide ................... 1 1 Introducing th e SpeedTouch™ .... ................................ 3 2 Basic Installation ... .................................... .................... 5 2.1 Installing y our SpeedTouch ™ .......... ............. ........... .......[...]

Contents E-DOC-CTC-20050429-0061 v1.0 ii 4 Web-Based User Inte rface .................. ........................ 25 5 Internet Connection Tr oubleshooting ....................... 27 5.1 Checking the Hardware ................... ........... ........... .......... ............. 28 5.2 LED Diagnostics .. ........................ ......................[...]

About this Installation and Setup Guide E-DOC-CTC-20050429-006 1 v1.0 1 About this Installation and Setup Guide Used symbols T erminology Generally, the SpeedTouch™580(i) will be referred to as SpeedTouch™ in this Installation and Setup Guide. Documentation and software updates THOMSON continuously develops new soluti ons, but is also committed[...]

About this Installation and Setup Guide E-DOC-CTC-20050429-0061 v1.0 2[...]

Chapter 1 Introducing the SpeedTouch™ E-DOC-CTC-20050429-006 1 v1.0 3 1 Introducing the SpeedT ouch™ Introduction In a minute you will be able to access th e Internet using y our SpeedTouch™580(i) Residential ADSL Gateway. This Installation and Setup Guide will s how you how to set up your SpeedTouch™ and how to connect a computer or a lo c[...]

Chapter 1 Introducing the SpeedTouch™ E-DOC-CTC-20050429-0061 v1.0 4 SpeedT ouch™ Setup CD Your SpeedTouch™ is deliv ered with a Setup CD. If you insert the CD on a Microsoft Wind ow s PC or Mac OS X computer, an intuitive CD Menu guides you through the feat ures and contents of the Setup CD. See “2.3 The SpeedTouch™ Setup CD” on p age [...]

Chapter 2 Basic Installation E-DOC-CTC-20050429-006 1 v1.0 5 2 Basic Installation Before you begin Make sure to read the safety instruc tions and regulatory notices first. The safety instructions can be found o n the Setup CD and/or may also be provided as printed booklet. ADSL service The ADSL service must be up and running on your telephone or IS[...]

Chapter 2 Basic Installation E-DOC-CTC-20050429-0061 v1.0 6 2.1 Installing your SpeedT ouch™ SpeedT ouch™ housing The SpeedTouch™ can be mounted on a wall, setup upright or simply be placed as a desktop. W all mount To mount the SpeedTouch™ on a wall or other vertical surface: 1 Drill two holes in the wall or other vertical surface where yo[...]

Chapter 2 Basic Installation E-DOC-CTC-20050429-006 1 v1.0 7 2.2 Connecting the Hardware Wiri ng The figure below shows all possible types of connection to the SpeedTouch™. Proceed as follows: 1 Plug in the coaxial jack from the el ectric power supply adapter into the SpeedTouch™’15V AC’ port and the othe r end to the wall outlet. 2 During [...]

Chapter 2 Basic Installation E-DOC-CTC-20050429-0061 v1.0 8 Powering the SpeedT ouch™ To power on the SpeedTo uch™, press the p ower button on th e SpeedTouch™ rear panel. During the start-up procedure, the po wer LED on the front panel is lit r ed for some seconds. As s oon as the power LED is solidly lit green, y our SpeedTouch™ is ready [...]

Chapter 2 Basic Installation E-DOC-CTC-20050429-006 1 v1.0 9 2.3 The SpeedT ouch™ Setup CD Introduction Your SpeedTouch™ is deliv ered with a Setup CD. If you insert the CD on a Microsoft Wind ow s PC or Mac OS X computer, an intuitive CD Menu guides you through the feat ures and contents of the Setup CD. In case of anothe r operating system a [...]

Chapter 2 Basic Installation E-DOC-CTC-20050429-0061 v1.0 10 SpeedT ouch™ CD menu The SpeedTouch™ CD menu will pop up automatically each time you insert the CD: Select:  Setup my SpeedT ouch to start the SpeedTouch™ Home Install Wizard allowing you to prepare your SpeedTouch™ a nd network for Internet connectivity.  SpeedT ouch Mainte[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-006 1 v1.0 11 3 Internet Access in No Time What you need from your ISP Following configuration parameters are provided by your ISP:  Your ISP’s con nection servi ce model (for example PPPoE)  VPI/VCI (for example 8/35)  Your user name an d password to connect to the Internet Interne[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-0061 v1.0 12 3.1 SpeedT ouch™ Home Install Wizard Internet connection setup With the help of the Speed Touch™ Hom e Install Wizard you will be o n the Internet in a flash. First, the wizard will try to detect yo ur SpeedTouch™. After connecting your computer, the wizard will configu re y[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-006 1 v1.0 13 Connecting your computer The SpeedTouch™ Home Install Wizard will ch eck your system and will invite you to connect the SpeedTouch™ to your computer. The next step will depend o n the connection type yo u will use. In case of:  Wireless: Go to “3.1.1 Wireless Setup” on[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-0061 v1.0 14 Configuring the SpeedT ouch™ (and your computer) Once the hardware is installed successf ully and you are connected to the SpeedTouch™, the wizard will con tinue with the configu ration of your SpeedTouch™. Proceed as follows: 1 If prompted, enter the User name and Password [...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-006 1 v1.0 15 Access Control To protect your SpeedTouch™ from unaut horised access, you must provide a user name and password. Each time a user wa nts to access a SpeedTouch™ management interface, the user will be prompted to prov ide this user name and password before access is granted. W[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-0061 v1.0 16 Te r m i n a t i n g t h e H o m e Install Wizard 1 The SpeedTouch™ Home Install Wizard w ill configure the SpeedTouch™ and your computer according to the se rvice profile. You can follow the configuration prog ress in following window: 2 Finally, click Finish to close the wiz[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-006 1 v1.0 17 3.1.1 Wireless Setup Wir el es s c li ent adapters For a wireless connectio n to your Wi-Fi certified SpeedTo uch™, you will need a wireless 802.11 b/g compatible client adapter. As wireless client adapter, you can us e a provided SpeedTouch™110g CardBus, a provided SpeedTouc[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-0061 v1.0 18 3.1.2 Installing USB drivers USB connection You may want to connect your computer to the SpeedTo uch™ using the USB port. To be able to do so, you must install the corresponding USB d river. Suppor ted operating systems USB connection on the SpeedTouch ™ is supporte d for foll[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-006 1 v1.0 19 4 The Windows Found New Hardware Wizard appears: This wizard will guide you through the installation procedure of the USB drivers. Click Next to continue. 5 Select Instal the software auto matically (Recommended) , and click Next . 6 The USB driver is being installed . Af ter a w[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-0061 v1.0 20 3.1.3 Connecting Multiple Computers Multi-user When multiple computers are used with a single SpeedTouch™, you can run the Home Install Wizard on each computer to ensure correct TCP/IP settings on the computers to connect to the SpeedTouch™. The Home Install Wizard will d etec[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-006 1 v1.0 21 3.2 W eb-Based Easy Setup Easy Setup With help of the Easy Setup, your Intern et connection is set up in a few clicks. The Easy Setup is operating system independent. Preconditions Make sure that:  Your SpeedTouch™ is corr ectly set up and powered on.  Your computer is co[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-0061 v1.0 22 Launching the Easy Setup wizard It is always possible to launch the Easy Setup wizard from within the emb edded web pages. Pro ceed as f ollows: 1 Browse to the SpeedTouch™ pages on http://speedtou ch.lan or on its IP address, its default being 192.168.1.2 54 . 2 In the menu cli[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-006 1 v1.0 23 3.3 T esting your Internet Connection Connectivity check After setting up the Internet connection, ther e is a simple way to check whether your configuration is fine. 1 Go to the SpeedTouch™ home page (h ttp://speedtouch.lan or 192.168.1.25 4). 2 On the left navigation pane, se[...]

Chapter 3 Internet Access in No Time E-DOC-CTC-20050429-0061 v1.0 24 3.4 Basic Security Default user name and password The SpeedTouch™ comes with a default user; its user name is ‘Administrator ’ and the default pass word is blank. Changing your password For security reasons, it is recomme nded to set a password to access the SpeedTouch™. 1[...]

Chapter 4 Web-Based User Interface E-DOC-CTC-20050429-006 1 v1.0 25 4 W eb-Based User Inter face Embedded pages The SpeedTouch™ com es with embedded web pa ges, providing an interface to the software installed on the device. It a llows easy setup and management of the SpeedTouch™ via your web browser from any PC connected to the SpeedTouch™. [...]

Chapter 4 Web-Based User In terface E-DOC-CTC-20050429-0061 v1.0 26 Site Map The following Site Map gives you an overview of th e main pages: Toolbox Firewall Home Network SpeedTouch Broadband Connection Information Configuration Event Logs Update DSL Connection Internet Services Remote Assistance Parental Control Intrusion Detection Dynamic DNS Us[...]

Chapter 5 Internet Connection Troubleshoo ting E-DOC-CTC-20050429-006 1 v1.0 27 5 Internet Connection T roubleshooting What to check The first things to check if yo u cannot access the Internet, are:  Power  Hardware connections  LEDs If the suggestions in this chap ter do not resolv e the Internet connectio n problem, please contact your [...]

Chapter 5 Internet Connection Troub leshooting E-DOC-CTC-20050429-0061 v1.0 28 5.1 Checking the Hardware Check the wiring Plug in properly all cables you need. Ensure that the cables between your SpeedTouch™, computers and telephone socket are plugged in firmly. Loose connections can affect yo ur Internet connection. Damaged cables can interfere [...]

Chapter 5 Internet Connection Troubleshoo ting E-DOC-CTC-20050429-006 1 v1.0 29 5.2 LED Diagnostics Checking the LEDs After establishing Internet connectivity, at least following LEDs shou ld solidly light green: Power, DSL, Internet. LED status Possible solutions No LEDs are lit or flashing  Make sure the SpeedTouch™ is plugged into an electr[...]

Chapter 5 Internet Connection Troub leshooting E-DOC-CTC-20050429-0061 v1.0 30 A comprehensive LED overview can b e found in the SpeedT ouch™ User’s Guide. WLAN LED is flashing or not lit  The WLAN LED flashes if there is wireless LAN activity and can have different colours:  Green : The SpeedTouch™ wireless access point is operating in[...]

Chapter 5 Internet Connection Troubleshoo ting E-DOC-CTC-20050429-006 1 v1.0 31 5.3 W eb Diagnostics Connectivity check How to do a simpl e connectivity check on the web pages, is des cribed in “3.3 Testing your Inter net Connection” on page 23 . If the test is successful, you will get a lis t of green check marks in the test results. Otherwise[...]

Chapter 5 Internet Connection Troub leshooting E-DOC-CTC-20050429-0061 v1.0 32 5.4 SpeedT ouch™ Setup CD T roubleshooting The SpeedT ouch™ CD does not s tar t automatically In MS Windows: 1 In the Windows task bar, click the Start button. 2 Select Run... 3 In the Open field, enter the following path: D:Setup .exe , where D stands for the drive[...]

Chapter 5 Internet Connection Troubleshoo ting E-DOC-CTC-20050429-006 1 v1.0 33 In Mac OS X: 1 Go to Dock > System References . 2 Click Network . 3 On the TCP/IP tab, your IP ad dress is dis played.  No dedicated firewall device or router is placed between your computer and the SpeedTouch™.  No personal firewall software is ru nning on y[...]

Chapter 5 Internet Connection Troub leshooting E-DOC-CTC-20050429-0061 v1.0 34 Active content in Internet Explorer When opening documen tation pages from the Setup CD a w arning might be displayed; this is for instance the case if the pages are opened in Internet Ex plorer and you are using MS Windows XP with Service Pack 2. To be able to view the [...]

Chapter 5 Internet Connection Troubleshoo ting E-DOC-CTC-20050429-006 1 v1.0 35 5.5 Wireless Setup T roubleshooting Restoring Windows Zero Configuration When installing a SpeedTouch™110g/12 0g/121g, the SpeedTouch™ Client Manager will be installed. The SpeedTouch™ Cli ent Manager is an alternative to the Windows Zero Configuration (WZC) in Wi[...]

Chapter 5 Internet Connection Troub leshooting E-DOC-CTC-20050429-0061 v1.0 36 5.6 Easy Setup T roubleshooting Prerequisites Before to run the Easy Setup on the embedded SpeedTou ch™ pages, check following:  The necessary connections are made.  The SpeedTouch™ is powered on.  Your host computer is configured as DHC P client or is con f[...]

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Need more help? Additional help is available online at www.speedtouch.com © THOMSON 2005. All rights reserved. E-DOC-CT C-20050429-0061 v1.0[...]