Tektronix 740 manual

® www .tek.com/Color_Print ers/ P H A S E R ® 7 4 0 a n d 7 4 0 L LA SER PRIN TE RS Advanced Fea tures a nd T roubleshoo ting Manual[...]

® www .tek.com/Color_Print ers/ P H A S E R ® 7 4 0 a n d 7 4 0 L LA SER PRIN TE RS Advanced Fea tures a nd T roubleshoo ting Manual[...]

Phaser ® 740 and 740L Laser Printers Advanced F eatur es and T r oubleshooting Manual V3 January 1999 071-0236-00[...]

Copyright © T ektronix, Inc. Unpublished rights r eserved under the copyright laws of the United States. Contents of this publication may not be repr oduced in any form without permission of T ektronix, Inc. T ektronix ® , Phaser ® , PhaserShare ® , the T ekColor ® icon, and Made For Each Other ® are r egistered trademarks of T ektronix, Inc.[...]

User safety summary T erms in manual: CAUTION Conditions that can result in damage to the pr oduct. W ARNING Conditions that can result in personal injury or loss of life. P ower source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor or ground. Use only the specified power cor d and connector [...]

When you operate this equipment, the socket outlet should be near the equipment and be easily accessible. FOR USERS IN JAP AN This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area ther eto) and conforms to the standards set by the V oluntary Control Council For Interference by Inform[...]

Advanced Features and Troubleshooting Manual v 1 Color Printer Resources Printed and on-line books 2 Tektronix World Wide Web sites 3 2 Advanced Print Features All about media 5 Margins and print area 7 Media hints 8 Loading media trays 9 Loading paper 9 Loading Tektronix transparencies 10 Using the Multi-Purpose Tray 12 Loading specialty media in [...]

vi Phaser 740 and 740L Laser Printers 4 Troubleshooting On-line support 63 Customer Support Centers 64 Getting information by fax 65 Diagnostic tools 66 Maintaining print quality 69 Symptoms and solutions 70 Print quality hints 83 Media hints 84 Media handling 84 Double-sided printing 84 If your printer has an Automatic Duplex/Lower Tray Assembly i[...]

Advanced Features and Troubleshooting Manual vii 6 Using Color Print-quality modes 117 Color corrections 118 Controlling color density 119 Printing the Color Sampler Charts 123 Overview 123 Printing samplers from a Macintosh 125 Printing samplers from a PC 127 Printing a color sampler chart from the front panel 129 PANTONE® Color Files 130 Methods[...]

viii Phaser 740 and 740L Laser Printers 9 Using Your Printer with a Scanner Overview 149 Making copies 150 Copying a single page 150 Copying multiple pages with an Auto-Document Feeder 151 Using the front panel Copier Menu 152 Copier Menu 153 Placing and scaling images 154 Copying at 100% scale 154 Copying to fit full-bleed images 155 Scaling image[...]

Advanced Features and Troubleshooting Manual 1 Chapter 1 Color Printer Resources T ektronix of fers the following suite of books, web sites, and software tools to help you get the fullest (and most colorful) use from your printer . The books and software tools ar e all located on the printer ’s CD-ROM.[...]

2 Phaser 740 and 740L Laser Printers 1 Color Printer Resources Printed and on-line books Setup Guide Printed book is shipped with your printer . Online book is included on the printer ’ s CD-ROM in pdf (Acrobat) format. ■ T aking inventory ■ Unpacking ■ Setting up ■ Installing printer software User Guide Printed book is shipped with your [...]

Advanced Features and Troubleshooting Manual 3 Color Printer Resources 1 Adv anced Features and T r oubleshooting Manual Online book is included on the printer ’ s CD-ROM in pdf (Acrobat) and html formats. Order a printed copy: order number 071-0236-00. ■ All about media ■ Using color ■ Advanced troubleshooting ■ Connecting peripherals Ph[...]

4 Phaser 740 and 740L Laser Printers 1 Color Printer Resources PhaserLink software T ekSMART™ Knowledge Base Color Connection What it includes Where to find it Printer administration and suppor t tool using World Wide W eb technology ■ Status of print jobs ■ T r acking printer usage ■ Configure printer settings ■ Routine troubleshooting[...]

Advanced Features and Troubleshooting Manual 5 Chapter 2 Advanced Print Features All about media P aper T rays T ransparency T rays T ektronix laser paper 500 sheets per package 016-1368-00 A/Letter 016-1369-00 A4 Use T ektronix paper for best results. T ray sizes: 436-0282-02 A/Letter 436-0283-02 A4 436-0314-02 Legal P aper weight: 60 - 90 g/m 2 1[...]

6 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Multi-Purpose T ray Use the Multi-Purpose T ray f or specialty media. Media sizes: Metric: 88.9 x 254 mm — 216 x 355.6 mm U .S: 3.5 x 10 in. — 8.5 x 14 in. T ray capacity: up to 100 sheets, depending on media type and weight Media types: ■ T ektronix Laser P aper 500 sheets per pa[...]

Advanced Features and Troubleshooting Manual 7 Advanced Print Features 2 Margins and print area The image area of a print is a bit smaller than the media size. Y ou may need to adjust the page margins in your application softwar e to match the print area. N O T E T o assure the correct page margins, use the drivers supplied on the printer’ s CD-R[...]

8 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Media hints C A U T I O N Do not use any media designed f or inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser ; T ektronix does not fur nish ser vice f or damage or malfunction caused by the use[...]

Advanced Features and Troubleshooting Manual 9 Advanced Print Features 2 Loading media tra ys Loading paper 1. Push down on the PAPER tray’s metal plate until it clicks, locking it in place. 2. Fan the paper . 3. Place paper in the tray under the hooks. The side to be printed is always face-down in the tray . 4. Load up to 250 sheets of paper , d[...]

10 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Loading T ektronix transparencies 1. Push down on the TRANSPARENCY tray’s metal plate until it clicks, locking it in place. 2. Fan the transparencies, being car eful not to leave fingerprints, which can result in a smudged print. 3. Place T ektronix transparencies in the tray so tha[...]

Advanced Features and Troubleshooting Manual 11 Advanced Print Features 2 Hints for making transparencies C A U T I O N Do not use any media designed f or inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser ; T ektronix does not fur nish ser vice f or damage o[...]

12 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Using the Multi-Purpose T ra y The Multi-Purpose T ray serves as another tray for loading any supported type of media ranging in size from 88.9 x 254 mm to 216 x 355.6 mm (3.5 x 10 in. to 8.5 x 14 in.). Load a single sheet or a stack of media, depending on the media’s type and thickn[...]

Advanced Features and Troubleshooting Manual 13 Advanced Print Features 2 Setting media thickness Because the printer accommodates varying media weights in the Multi-Purpose T ray , you can manually select a media thickness for the most reliable paper -picking. The Media Thickness Switch is only applicable for the Multi-Purpose T ray . 1. Open the [...]

14 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Inserting the media 1. Adjust the guides to the width of the media you are using. 2. Insert the media with the side to be printed face-up and the top of the page entering the printer first . 3. Do not overfill the Multi-Purpose T ray: keep the media to just below the limit indicator [...]

Advanced Features and Troubleshooting Manual 15 Advanced Print Features 2 Loading specialty media in the Multi-Purpose T ra y T ektronix T ransparencies 1. Set the Media Thickness Switch to Medium . 2. Adjust the tray’s guides for the width of your T ektronix transparencies. 3. Insert the transparency with the logo strip face-down , entering the [...]

16 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Letterhead 1. For the thickness setting, treat letter head media as you would laser paper . Adjust the Media Thickness Switch according to these guidelines: 2. Adjust the tray’s media guides for the width of your paper . 3. Insert the letterhead paper with the side to be printed face[...]

Advanced Features and Troubleshooting Manual 17 Advanced Print Features 2 4. Fill the Multi-Purpose T ray to the level indicator on the guide (maximum capacity is 100 sheets, depending on the media’s thickness). 5. At the front panel’s media type pr ompt, scroll to Paper and pr ess OK . 6. In the application’s Print screen under T ray Selecti[...]

18 Phaser 740 and 740L Laser Printers 2 Advanced Print Features T ektronix Glossy Coated P aper / Card Stoc k C A U T I O N Do not use any media designed f or inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser ; T ektronix does not fur nish ser vice f or dama[...]

Advanced Features and Troubleshooting Manual 19 Advanced Print Features 2 5. At the front panel’s media type pr ompt, scroll to the appropriate media type you installed and press OK . 6. In the application’s Print screen under T ray Selection or Paper Source , depending on the driver , select the Multi-Purpose T ray and send the job to the prin[...]

20 Phaser 740 and 740L Laser Printers 2 Advanced Print Features En velopes 1. Prepar e each envelope by tucking the envelope flap inside the envelope. 2. Adjust the printer ’s Media Thickness Switch to Thick . 3. Adjust the tray’s media guides for the width of your envelopes. 4. Insert the envelopes with the short end entering the printer fir[...]

Advanced Features and Troubleshooting Manual 21 Advanced Print Features 2 8. In y our application: ■ Create a document with the following measur ements: ■ Access the Page Setup menu and make these selections: 9. In a supported printer driver: Select Multi-Purpose T ray as the paper source and send the job to the printer . Guidelines for printin[...]

22 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Laser labels T ektronix recommends using A very ™ labels: ■ A/Letter: 5160, 5164 ■ A4: L7162, L7165 C A U T I O N Do not use any media designed f or inkjet printers. Inkjet media is coated with a substance that will damage the fuser ; T ektronix does not furnish ser vice for dama[...]

Advanced Features and Troubleshooting Manual 23 Advanced Print Features 2 6. Refer to your application’s manual for information on page orientation and page margins. If your application has a setting for A very ™ labels, use it as a template. Otherwise, set margins and spacing accor ding to the guidelines in the instruction sheets that ar e inc[...]

24 Phaser 740 and 740L Laser Printers 2 Advanced Print Features T ektronix F abric T ransfer Media 1. Set the Media Thickness Switch to Thick . 2. Adjust the tray’s media guides for the width of your Fabric T ransfer media. 3. Insert only one sheet of media at a time, with the side to be printed up (logo side down ) and the top of the media enter[...]

Advanced Features and Troubleshooting Manual 25 Advanced Print Features 2 Guidelines for printing on F abric T ransfer media C A U T I O N T o av oid media jams and damage to the pr inter components, mak e sure that you f ollow these guidelines. ■ For best print quality and reliability , use only T ektronix Fabric T ransfer media. ■ Load only o[...]

26 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Duple x printing There ar e two ways that you can make a duplex print: A utomatic duplex ■ Requires the Automatic Duplex/Lower T ray Assembly (T ektronix order number ZDPLX) ■ Laser paper only: 75 - 90 g/m 2 (20 - 24 lb.) ■ Automatically prints double-sided with a single driver s[...]

Advanced Features and Troubleshooting Manual 27 Advanced Print Features 2 3. Decide on a binding prefer ence (how the page turns) for Step 4 : a. Long-Edge The page turns on the long side, regardless of orientation . b. Short-Edge The page turns on the short side, regardless of orientation . 4. In the application’s Print screen, select the Duplex[...]

28 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Manual duple x C A U T I O N Use only laser bond paper f or duplexing in the paper tra ys; use laser paper , glossy paper , or card stock f or duplexing in the Multi-Purpose T ray . T wo-sided printing on specialty media can shor ten component life . For opacity and feed reliability , [...]

Advanced Features and Troubleshooting Manual 29 Advanced Print Features 2 Using the Multi-Purpose T ray Side 1 N O T E F or a multi-page document, pr int odd-numbered pages f or Side 1. (This selection is application-specific.) 1. Place the paper in the Multi-Purpose T ray: a. The side to be printed is face-up . b. The top of the page enters the p[...]

30 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Side 2 N O T E F or a multi-page document, pr int e ven-numbered pages f or Side 2. (This selection is application-specific.) 1. Place the paper in the Multi-Purpose T ray: ■ The blank side is face-up (the side that has already been printed is now face-down ). ■ The top of the pag[...]

Advanced Features and Troubleshooting Manual 31 Advanced Print Features 2 Using a PAPER tray Side 1 N O T E F or a multi-page document, print odd-numbered pages f or Side 1. (This selection is application-specific.) 1. Place the paper in the PAPER tray: a. The side to be printed is face-down . b. The top of the page is under the paper tray’s hoo[...]

32 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Side 2 N O T E F or a multi-page document, print odd-numbered pages for Side 1. (This selection is application-specific.) 1. Place the paper in the PAPER tray: a. The side to be printed is face-down (the side that has already been printed is now face-up ). b. The top of the page is un[...]

Advanced Features and Troubleshooting Manual 33 Advanced Print Features 2 Adjusting mar gins This printer provides a fr ont-panel interface to adjust the page margins: Adjusting margins f or a single-sided print Y ou might want to adjust the margins on a single-sided page if the image area is not centered on the page. In other wor ds, the margins a[...]

34 Phaser 740 and 740L Laser Printers 2 Advanced Print Features 4. Adjust the left margin: a. In the Calibrate Margins menu, scroll to Adjust Left Margin . Press Menu . b. Enter the amount of adjustment from Step 3 (press <--- or ---> to increase or decr ease the amount); press OK . 5. Adjust the top margin: a. Scroll to Adjust Top Margin . P[...]

Advanced Features and Troubleshooting Manual 35 Advanced Print Features 2 Adjusting margins f or a duplex print Y ou might want to adjust the margins on a two-sided page if the image area of the front side (shown in blue) is not aligned with the image ar ea of the second side (shown in red). 1. Adjust the margins for a single-sided print (r efer to[...]

36 Phaser 740 and 740L Laser Printers 2 Advanced Print Features 4. T o determine if the margins need adjustment: a. Hold the page up to the light to see if the margin on the fr ont and back sides align. b. Use the page’s top- and left-margin gauges to note how much the alignment is off. 5. Adjust the left margin: a. In the Calibrate Margins menu,[...]

Advanced Features and Troubleshooting Manual 37 Advanced Print Features 2 Using f onts Resident typefaces (P ostScript) The printer accepts Adobe T ype 1 and T ype 3 downloadable fonts, T rueT ype fonts, PCL5, and a variety of user-defined fonts. T o extend font capability , the printer supports a SCSI-connected external hard disk for storage of a[...]

38 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Downloading f onts from a Macintosh 1. From the printer ’s CD-ROM, run the Installer application. Select Custom Install . Select Printer Utilities . 2. From the PhaserT ools folder on your computer ’s hard disk, double-click Apple Printer Utility . S elect your printer ’s zone ( [...]

Advanced Features and Troubleshooting Manual 39 Advanced Print Features 2 Printing a list of resident f onts From a Macintosh 1. From the printer ’s CD-ROM, run the Installer application. Select Easy Install . 2. From the PhaserT ools folder on your computer ’s hard disk, double-click Apple Printer Utility . Select your printer ’s zone ( Appl[...]

40 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Using Quic k Collate Requirements ■ Plus Features (Option FP , order number Z740FP) ■ SCSI external hard disk Quick Collate speeds the collation and printing of large print jobs and multiple sets of documents. The collate function in some software applications r epeatedly sends eac[...]

Advanced Features and Troubleshooting Manual 41 Advanced Print Features 2 Using Slip Sheets Y ou can have the printer insert a slip sheet, or a divider page, to separate print jobs, multiple copies of a single print job, or individual pages of a print job. There ar e two selections to make in your printer driver . 1. In a supported driver , locate [...]

42 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Pre viewing with Chec k Print Requirements ■ Plus Features (Option FP , order number Z740FP) ■ Enable the feature in the printer ’s front panel When printing multiple pages through the driver (either multiple copies of a single page or a multiple-page file), select Check Print t[...]

Advanced Features and Troubleshooting Manual 43 Advanced Print Features 2 Use Check Print 1. In a supported driver , select Check Print : ■ LaserWriter 8.3.4 driver: In the Print dialog box, click Options . ■ LaserWriter 8.5.1 driver: In the Print dialog box, use the Printer-Specific Options pull-down menu. ■ Windows 95 / Windows 98 P ostScr[...]

44 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Using Image Smoothing Image Smoothing blends adjacent colors in low-resolution images for smoother color transitions. For example, use Image Smoothing to improve the appearance of a 72-dpi image downloaded from the W orld W ide W eb. Image Smoothing is not recommended for 300-dpi or hi[...]

Advanced Features and Troubleshooting Manual 45 Advanced Print Features 2 Output Or der This option lets you specify whether your document prints face-up or face-down in the printer ’s output tray . Select the option in one of three ways (driver selections override all other settings): ■ Through the printer ’s front panel in the Printer Defau[...]

46 Phaser 740 and 740L Laser Printers 2 Advanced Print Features PhaserLink PDF Direct Printing PhaserLink PDF Direct Printing pr ovides drag-and-drop printing of PDF and PostScript files from your web br owser in W indows 95 and W indows 98 environments. Just drag any hyperlink for a PDF or PostScript file fr om the browser to the PDF Direct Prin[...]

Advanced Features and Troubleshooting Manual 47 Advanced Print Features 2 Installing the plug-in: Windows Compatibility requirements ■ Photoshop 3.0 and higher ■ W indows 95/W indows 98 and W indows NT ■ (optional) TCP/IP support r equires proper installation of IP networking software and car ds Installing the plug-in 1. From the printer ’s[...]

48 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Selecting options in the PhaserPrint dialog bo x Settings you make in the PhaserPrint plug-in remain in ef fect until you change them. The exception is Number of Copies , which defaults to 1 each time you start the plug-in. N O T E Y ou can get inf or mation on any of the plug-in’ s [...]

Advanced Features and Troubleshooting Manual 49 Advanced Print Features 2 Print using (Windows) The Print using pop-up menu lets you choose between printing an image or saving the image to disk. It has two to four options, depending on your system configuration: ■ TCP/IP A vailable if a TCP/IP stack is installed and running. From Printer model ,[...]

50 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Media size (selection) ■ Paper sizes are printer -specific; refer to the online Help for your printer ’s options. Select your printer in the Printer model field before selecting a paper size. Color Correction ■ The setting remains in ef fect until you change it. ■ Color Corre[...]

Advanced Features and Troubleshooting Manual 51 Advanced Print Features 2 Fast pre view ■ Quick print of your image with slightly reduced image quality . ■ Reflects the printer color correction you selected. ■ For the fastest printing, use the None color correction option. ■ Default is off . Output face up ■ Print a document face-up, sta[...]

52 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Image Smoothing ■ Blends adjacent colors so that color transitions are less noticeable. ■ Use this option when the image being printed was scanned at a lower resolution than the printer ’s output resolution. For example, printing an image scanned at 72 dpi using the printer ’s [...]

Advanced Features and Troubleshooting Manual 53 Advanced Print Features 2 Landscape orientation ■ Prints the image horizontally (landscape) on the page. Leave this box unchecked to print the image vertically (portrait) on the page. ■ Refer to the Stylized representation of the page , in the lower left corner of the dialog box, to see how your s[...]

54 Phaser 740 and 740L Laser Printers 2 Advanced Print Features Image separation ■ Only available if the Replicate images box is checked. ■ T ype an amount, in inches or millimeters (depending on your system’s measurement standar d), to specify the amount of separation between each replicated image. ■ A larger amount r educes the number of [...]

Advanced Features and Troubleshooting Manual 55 Advanced Print Features 2 Image lay out ■ Shows how the scaled images will fit horizontally and vertically in the image area of the curr ently selected Media and Landscape orientation options. ■ Image layout reflects the curr ent Image separation value. ■ If the Replicate images box is not che[...]

56 Phaser 740 and 740L Laser Printers 2 Advanced Print Features[...]

Advanced Features and Troubleshooting Manual 57 Chapter 3 Consumables User -replaceable components This printer is designed modularly so that it is easy to maintain: several of the components are r eplaceable. These are the r eplaceable components for the printer: 1. T ransfer Kit (transfer roller/waste bin) 2. Imaging Unit and filter 3. Fuser Rol[...]

58 Phaser 740 and 740L Laser Printers 3 Consumables When to replace components When the front panel pr ompts you to replace a component, make sure that you have replacements on hand. The printer may continue to print until the component is depleted; the printer stops until you replace the toner , Imaging Unit, and Fuser Roll; the Fuser allows print[...]

Advanced Features and Troubleshooting Manual 59 Consumables 3 Imaging Unit Fuser Fuser Roll Order n umbers A verage life (% of coverage) 016-1662-00 5% 60,000 images 15,000 color pages 10% 30,000 images 7,500 color pages 20% 15,000 images 3,750 color pages Front panel messa g es Imaging Unit:replace ■ Change the imaging unit soon. Imaging Unit ex[...]

60 Phaser 740 and 740L Laser Printers 3 Consumables T ransfer Kit Main Charge Grid Consumable lif e information This printer provides several convenient methods for accessing the information you need on the life of the user-r eplaceable components. Refer to “Using the information on the Consumables Page” on page 62 and “Diagnostic tools” on[...]

Advanced Features and Troubleshooting Manual 61 Consumables 3 Usage Profile Report Print from the Help Pages menu in the fr ont panel or set up automatic email notification. PhaserLink software TCP/IP r equired. Enter the printer ’s Internet address in a web browser . Status of each consumable Access the Consumables Status menu in the front pan[...]

62 Phaser 740 and 740L Laser Printers 3 Consumables Using the information on the Consumab les Pa g e OK T oner Car tridge has more than 500 pages left (aver age 5% coverage). LO W T oner Car tr idge has less than 500 pages left (av erage 5% cov erage). % Remaining Indicates the appro ximate percentage of the remaining life of the consumable . Count[...]

Advanced Features and Troubleshooting Manual 63 Chapter 4 Troubleshooting On-line support V isit T ektronix’ color printer web site for the most up-to-date information about your printer . V iew updated user documentation, download utility files, get answers to frequently asked questions, find a list of T ektronix dealers in your ar ea, or cont[...]

64 Phaser 740 and 740L Laser Printers 4 Troubleshooting Customer Suppor t Centers For more information or for getting help with tr oubleshooting or servicing your printer , contact your local T ektronix dealer or sales r epresentative or the following resour ces worldwide: Customer Support Centers A ustralia 1-800-811-177 A ustria 0660 5804 Belgium[...]

Advanced Features and Troubleshooting Manual 65 Troubleshooting 4 Getting inf ormation by fax Another T ektronix resour ce for up-to-date information is HAL (Highly Automated Library). If you have a fax machine and a touch-tone telephone, you can quickly receive the latest technical hints and tips, solutions to common technical pr oblems, and appli[...]

66 Phaser 740 and 740L Laser Printers 4 Troubleshooting Diagnostic tools The printer provides several tools for diagnosing and solving various types of problems; these tools include the following: Consumables P age F ound in the front panel’s Help Pages menu. Included is status f or each T oner Cartr idge ( OK or LO W ) and the % Remaining gauges[...]

Advanced Features and Troubleshooting Manual 67 Troubleshooting 4 Usage Profile Report F ound in the Help Pages menu; provides detailed inf or mation on consumables used, tra y and media selections, printer inter v entions, as well as an analysis of usage rates. Useful for planning y our consumables ordering and tracking the a ver age use of consu[...]

68 Phaser 740 and 740L Laser Printers 4 Troubleshooting Color Density Samples and Color Reference P age Color Density Samples Included in the User Guide . Provides samples of standard color density , used to compare to the printer’ s current settings that appear on the Color Ref erence Page . Color Reference P age F ound in the front panel’s Ca[...]

Advanced Features and Troubleshooting Manual 69 Troubleshooting 4 Maintaining print quality If you notice a problem with the quality of your prints, the pr obable solution is replacing one of the consumable components (T oner Cartridges, Imaging Unit, Fuser , Fuser Roll, T ransfer Kit, or Main Charge Grid). ■ If the printer ’s front panel messa[...]

70 Phaser 740 and 740L Laser Printers 4 Troubleshooting Symptoms and solutions Front P anel Messages Symptom P ossible Causes Solution P ower indicator is blinking The printer is receiving, processing or printing a job. W ait for the job to be completed or cancel the job . Y ou ha ve entered the men u in the front panel. Exit the menu. P ower indic[...]

Advanced Features and Troubleshooting Manual 71 Troubleshooting 4 F ront panel repor ts: <color> missing A T oner Car tr idge is missing. Install the indicated color T oner Cartr idge. F ront panel repor ts: Imaging unit:replace The Imaging Unit is wearing out. Replace the Imaging Unit soon. F ront panel repor ts: Imaging unit expired The Ima[...]

72 Phaser 740 and 740L Laser Printers 4 Troubleshooting Print quality prob lems Black-and-white prints instead of color In the front panel’s Printer Defaults menu, check the def ault setting for Print Mode . If it is set to Black Only , change the setting to Color . If your printer is a Phaser 740L pr inter (check the nameplate on the front of th[...]

Advanced Features and Troubleshooting Manual 73 Troubleshooting 4 Print shows small, repeating light or dark spots in a single color . Replace the color T oner Car tr idge. A single color shows a light, repeating horizontal line. T o fix the problem: ■ Run 20-30 prints. The impression will disappear with continued time and use. T o av oid the pr[...]

74 Phaser 740 and 740L Laser Printers 4 Troubleshooting Each color “bleeds” into the color band below it (the most visible is magenta in the yello w band). Replace the Imaging Unit. A single white spot appears in appro ximately the same vertical place on the page. Run 20-30 blank pages of paper . If the problem persists, replace the Imaging Uni[...]

Advanced Features and Troubleshooting Manual 75 Troubleshooting 4 Large light spot(s) appear randomly in the print, appro ximately on the same horizontal and vertical place or they mo v e vertically from one print to another . Print sev eral pages until the ar tifacts f ade. A smear in the image repeats at the same location on the page. Replace the[...]

76 Phaser 740 and 740L Laser Printers 4 Troubleshooting A piece of the printed image is missing and reappears out of place, appro ximately 129 mm (5 in.) down the page. ■ Print 20 pages of blank pages to clean the roller . If you still see the prob lem: ■ Replace the Fuser Roll. If you still see the prob lem: ■ Replace the Fuser . The surf ac[...]

Advanced Features and Troubleshooting Manual 77 Troubleshooting 4 The print is extremely light with a "washed out" look. The solution is one of the f ollowing: ■ If using a paper tra y or transparency tra y , mak e sure you hav e loaded the correct media in the tra y you are using. ■ If using the Multi-Pur pose T r a y , make sure you[...]

78 Phaser 740 and 740L Laser Printers 4 Troubleshooting Thin horizontal stripes or a “wea ve” patter n appears in a comple x image. Increase the amount of memor y . or Print the image at a lower resolution. Prints hav e dull, faded colors ■ If you are using a media tra y , make sure that you ha v e loaded the correct media in the PAPER tra y [...]

Advanced Features and Troubleshooting Manual 79 Troubleshooting 4 If y ou can’t make a print Symptom Solution Printer not operating Make sure that y ou plugged in the pr inter and turned it on. Make sure that y ou connected the interface cab le(s) proper ly . Print Ser vice Print 1 from the front panel to verify that the controller board is funct[...]

80 Phaser 740 and 740L Laser Printers 4 Troubleshooting Prob lems with jams Symptom Solution F requent paper-picking errors Make sure that the Media Thickness Switch is set correctly for the media installed in the Multi-Pur pose T ra y . Refer to page 13 f or details on setting media thic kness. If the printer picks m ultiple sheets of paper at onc[...]

Advanced Features and Troubleshooting Manual 81 Troubleshooting 4 Prob lems with automatic duplexing Symptom Solution Output is single-sided Make sure that y ou have installed the Lo wer T ray Assemb ly and that the Duplex Unit is inser ted in the upper slot of the printer . Make sure that y ou ha v e loaded the paper tr a y with paper and installe[...]

82 Phaser 740 and 740L Laser Printers 4 Troubleshooting Image is very faded or pieces of the image are missing; toner on the page is loose. When using the Multi-Pur pose T ra y , make sure that you ha ve selected the correct media type in the printer’ s front panel menu. Photographic images appear grain y Check the front panel’ s Print Quality [...]

Advanced Features and Troubleshooting Manual 83 Troubleshooting 4 Print quality hints T o ensure the best print quality and the most reliable printer operation, follow these simple guidelines: ■ Use high-quality paper and only T ektronix transparencies and glossy coated paper . ■ Do not use any media designed for inkjet printers, especially ink[...]

84 Phaser 740 and 740L Laser Printers 4 Troubleshooting Media hints Use high-grade media. For best reliability and image-quality , always use T ektronix media. Refer to the printer ’s User Guide for ordering information. Do not use media designed for inkjet printers; it may damage the Fuser . Media handling ■ Make sure that the media is dust-fr[...]

Advanced Features and Troubleshooting Manual 85 Troubleshooting 4 Impr oving print speed Relative por t speed Ethernet and T oken Ring are the fastest ports, followed by the parallel port, then the LocalT alk port. F astest print time The total print time depends on the following: ■ Image complexity ■ Image size ■ T ype of port used and netwo[...]

86 Phaser 740 and 740L Laser Printers 4 Troubleshooting Printed color s are not what you e xpected ■ Select another Color Correction option in a supported driver and print your image again; refer to page 1 18 for more information on color correction. ■ If you are not using a supported driver and ar e sharing the printer with other users on a ne[...]

Advanced Features and Troubleshooting Manual 87 Troubleshooting 4 Printing P ANT ONE Colors If printer-specific P ANTONE Colors ar e not printing as expected, make sure that you are printing without any color corr ections selected. Refer to “P ANTONE® Color Files” on page 130 for more information. There ar e many variables in process repr odu[...]

88 Phaser 740 and 740L Laser Printers 4 Troubleshooting Selecting page sizes in Windows applications In some W indows applications, you can select printer page sizes in a Print Setup dialog box accessed from the File menu. If you use a Print Setup dialog box to select the printer from your application, some page sizes may not be visible in the list[...]

Advanced Features and Troubleshooting Manual 89 Troubleshooting 4 Fonts printing incorrectl y from Windo ws If fonts are printing incorr ectly from W indows, make sur e that you installed the correct printer with the supported driver and PostScript printer description file (ppd). If you are not sur e which printer configuration you have, print th[...]

90 Phaser 740 and 740L Laser Printers 4 Troubleshooting Sharing the printer on a netw ork Driver , utility files, and front panel interactions If your printer is shared on a network, you can af fect prints made by others when you download a utility file or change the printer ’s default settings using the printer ’s front panel menus or Phaser[...]

Advanced Features and Troubleshooting Manual 91 Troubleshooting 4 Star tup page prints even though it is disab led If the printer detects a non-fatal error at power -up (for example, faulty printer ports and some memory failures), the Startup Page prints, even if you have disabled it. In this case, the page contains one or more of the err or messag[...]

92 Phaser 740 and 740L Laser Printers 4 Troubleshooting P ostScript printing err ors If your printer reports a PostScript err or when printing from Adobe PageMaker , Adobe FreeHand, QuarkXPr ess, or Canvas, you may be using an older or incorrect version of the PostScript Printer Description File (PPD). Refer to the printer ’s Setup Guide for inst[...]

Advanced Features and Troubleshooting Manual 93 Troubleshooting 4 Enabling the P ostScript error handler The error handling utility helps diagnose pr oblems when a job doesn’t print; it provides a PostScript err or-handling function to help determine the cause of some PostScript printing problems. When the err or handler is enabled, PostScript er[...]

94 Phaser 740 and 740L Laser Printers 4 Troubleshooting Err or codes If the printer ’s front panel displays a message Error XX , find the err or code in this table and follow the instructions for r esolving the problem. Error User Corrective Action Error 01 ■ Remo ve and re-install blac k T oner Car tridge, then turn the pr inter off and on. ?[...]

Advanced Features and Troubleshooting Manual 95 Troubleshooting 4 Error 21 , 22 , 30 , and 32 ■ Remov e and re-install Imaging Unit (make sure that Imaging Unit is lock ed in place). T ur n the printer off, then on. ■ Replace Imaging Unit (make sure that Imaging Unit is loc ked in place). T ur n the printer off, then on. ■ If problem persists[...]

96 Phaser 740 and 740L Laser Printers 4 Troubleshooting Error 70 , 71 , and 72 ■ T ur n the printer off, then on. ■ If problem persists , check www2.tek.com/merlin/tko and/or contact Ser vice. Error 73 ■ Remo ve and re-install Imaging Unit. T ur n the printer off, then on. ■ Replace Imaging Unit. T ur n the printer off, then on. ■ If prob[...]

Advanced Features and Troubleshooting Manual 97 Troubleshooting 4 Clearing a media jam If the printer has frequent media jams, make sur e that you follow these guidelines: ■ Always use high-quality laser paper , recommended labels, and T ektronix transparencies, glossy paper , and fabric transfer media. ■ Make sure that you load specialty media[...]

98 Phaser 740 and 740L Laser Printers 4 Troubleshooting Jam at A Solution 1 1. Open the left side door (if your printer has a Lower T ray Assembly installed, open the upper left side door). 2. Remove the complete piece of jammed media. Solution 2 1. Remove the media tray (if your printer has a Lower T ray Assembly installed, remove the upper media [...]

Advanced Features and Troubleshooting Manual 99 Troubleshooting 4 Jam at B Solution 1 1. Open the lower left side door . 2. Remove the complete piece of jammed media. Solution 2 1. Remove the selected media tray ( middle or lower media tray). 2. Remove the complete piece of jammed media from inside the printer . 0236-22 1 2 A/Letter Paper A/Letter [...]

100 Phaser 740 and 740L Laser Printers 4 Troubleshooting Jam at C C A U T I O N The Fuser is hot; to av oid personal injur y , handle only the areas marked in blue . If desired, open the front door and wait f or the Fuser to cool before touching it. 1. Remove the Fuser: a. Open the printer ’s front door . b. T urn the small blue thumbscrew counte[...]

Advanced Features and Troubleshooting Manual 101 Troubleshooting 4 3. T urn the Fuser ’s large blue knob clockwise or counter clockwise to release the jammed media. 4. Remove the complete piece of jammed media from the Fuser . 5. Re-insert the Fuser Roll into the Fuser (press firmly to snap it into place); re-install the Fuser . 0236-31 4 3[...]

102 Phaser 740 and 740L Laser Printers 4 Troubleshooting Jam at D Solution 1 C A U T I O N The Fuser is hot; to av oid personal injur y , handle only the areas marked in blue . If desired, open the front door and wait f or the Fuser to cool before touching it. 1. Check the exit opening for media that has jammed and folded like an accordion. It is e[...]

Advanced Features and Troubleshooting Manual 103 Troubleshooting 4 Solution 2 C A U T I O N The Fuser is hot; to av oid personal injur y , handle only the areas marked in blue . If desired, open the front door and wait f or the Fuser to cool before touching it. 1. Open the front door and the right side door . 2. T urn the Fuser ’s large blue knob[...]

104 Phaser 740 and 740L Laser Printers 4 Troubleshooting Jam at E Solution 1 1. Remove the jammed media from the output tray . 2. Open and close the printer ’s front door to clear the error message in the front panel. Solution 2 1. Pull open the access door (above the plastic output tray) and remove the media. 2. Open and close the printer ’s f[...]

Advanced Features and Troubleshooting Manual 105 Troubleshooting 4 Jam at Multi-Purpose 1. Remove all media in the Multi-Purpose T ray . 2. Remove the complete piece of jammed media from the Multi-Purpose T ray . 3. Make sure that you set the Media Thickness Switch for the media that you are using. 4. Re-insert the media in the Multi-Purpose T ray [...]

106 Phaser 740 and 740L Laser Printers 4 Troubleshooting Jam at Duplex Unit 1. Remove the Duplex Unit. 2. Open the Duplex Unit and remove the jammed media. If paper is not in the Duplex Unit, open the right side door; paper may be jammed there. 3. Close the Duplex Unit; press down to make sur e that it snaps shut. 4. Reinsert the Duplex Unit into t[...]

Advanced Features and Troubleshooting Manual 107 Troubleshooting 4 Occasional c leaning C A U T I O N When using isoprop yl alcohol for cleaning, make sure that the alcohol is at least 90% pure, obtainab le from your local pharmacy . (Nev er use r ubbing alcohol or alcohol with additives; it can damage the pr inter .) Y ou can also use pre-soaked a[...]

108 Phaser 740 and 740L Laser Printers 4 Troubleshooting Regularly scheduled cleaning is not necessary for this printer . However , if your printer experiences frequent media jams, clean these printer parts: P aper-pic k rollers ( a ) ■ Use the cleaning tray with 90% pure isopr opyl alcohol. ■ Refer to the front panel’s Cleaning Instr uctions[...]

Advanced Features and Troubleshooting Manual 109 Troubleshooting 4 Printing the c leaning page The printer contains instructions for cleaning the r ollers and Duplex Unit. 1. At the printer ’s front panel, press Menu . 2. Scroll to Cleaning . Pr ess Menu ; this message appears: 3. Press Print . Follow the instructions on the cleaning page to clea[...]

110 Phaser 740 and 740L Laser Printers 4 Troubleshooting Cleaning the sensor If your printer ’s front panel displays Error 30 , clean the sensor inside the printer . 1. T urn the printer off and open the printer ’s front door . 2. Remove the Imaging Unit: a. Loosen the two thumbscrews by turning them counter clockwise . b. T urn the lower lever[...]

Advanced Features and Troubleshooting Manual 111 Chapter 5 Printer Management PhaserLink ™ Printer Management software PhaserLink Printer Management software is a printer management tool that uses W orld W ide W eb technology to provide printer information and functionality: ■ Job status ■ Printer usage ■ Routine troubleshooting ■ Config[...]

112 Phaser 740 and 740L Laser Printers 5 Printer Management Usage Pr ofile Usage Profile pr ovides a proactive strategy for service, maintenance, and administration of your printer . Y ou can keep track of most printer parameters in more detail than even PhaserLink pr ovides. Information in the Usage Profile Report includes: ■ Remaining life o[...]

Advanced Features and Troubleshooting Manual 113 Printer Management 5 Job Accounting The printer stores a log file containing information about jobs printed. The file is a list of job accounting recor ds. Each record contains fields such as user name, job name, pages printed, job times, and ink used. Job accounting is available through the Phase[...]

114 Phaser 740 and 740L Laser Printers 5 Printer Management Enabling and disab ling the Star tup P age Y ou can choose to have a Startup Page print each time the printer is turned on or reset, or you can disable the Startup Page. Ther e are three methods for enabling/disabling the Startup Page: From PhaserLink Printer Mana g ement software Refer to[...]

Advanced Features and Troubleshooting Manual 115 Printer Management 5 Changing the Ener gy Star timeout ■ When the printer is idle for the time set in the Energy Star fr ont panel menu, the printer cools down completely . When the printer exits the Energy Star mode, it is r eady to print in about 90 seconds. ■ The Energy Star default is set to [...]

116 Phaser 740 and 740L Laser Printers 5 Printer Management Pr otected mode for the fr ont panel men u System administrators can control user access to the fr ont panel menus with the following utility files (refer to page 135 for instr uctions on dowloading utility files): Macintosh utility files: ■ Menu Short (limits menu access) ■ Menu Lo[...]

Advanced Features and Troubleshooting Manual 117 Chapter 6 Using Color Print-quality modes Mode Resolution (dots-per-inc h) Printing speed on laser paper (pages-per- minute) Description Fast Monochr ome 600 x 600 dpi 16 ppm ■ F astest gra y scale printing. ■ Recommended f or documents containing large amounts of blac k te xt. Fast Color 600 x 6[...]

118 Phaser 740 and 740L Laser Printers 6 Using Color Color corrections The printer provides T ekColor Dynamic Correction, which consists of the following color correction modes: N O T E If your printer is on a network and you ha ve changed the front panel settings, tell other users on the network. The front panel printer settings affect all prints [...]

Advanced Features and Troubleshooting Manual 119 Using Color 6 Contr olling color density The printer ’s front panel lets you adjust the density of toner applied to media, compensating for the changes in color intensity that occur as components age. Follow these steps to adjust the color density . Print the Color Reference P age 1. On the front p[...]

120 Phaser 740 and 740L Laser Printers 6 Using Color 4. Compare the printer ’s current density on the Color Refer ence Page with the Color Density Samples (found in the printer ’s User Guide ). a. Place the Color Reference Page on at least two sheets of clean white paper in a well-lighted area. b. Align the Color Density Samples over the Color [...]

Advanced Features and Troubleshooting Manual 121 Using Color 6 Adjust the colors 1. Use the Calibrate Colors menu in the printer ’s front panel to adjust the density according to the values you r ecording in the previous procedur e. Scroll to Adjust Each Color and pr ess Menu . ■ The current setting for each color is indicated by an asterisk. ?[...]

122 Phaser 740 and 740L Laser Printers 6 Using Color This table shows the selections available in the Calibrate Colors menu. Calibrate Colors menu selections Menu item* What it does How it works Adjust light/dark <---- ----> Menu Lightens or darkens all toner colors. ■ Press Menu . Lighter/Darker:+0 * <---- ----> OK Lightens or dar ke[...]

Advanced Features and Troubleshooting Manual 123 Using Color 6 Printing the Color Sampler Char ts Overview Color sampler charts are color ed rectangles with each color ’s component values; they help you select colors in an application that can be repr oduced on your printer . Component values are per centages of each color — CMYK (Cyan, Magenta[...]

124 Phaser 740 and 740L Laser Printers 6 Using Color Color charts ■ Which color chart you print and use depends on how your application selects color . For information on color selection, refer to the application’s documentation, then print one or more of the color sampler charts. ■ Each color sampler chart is several pages long; print them i[...]

Advanced Features and Troubleshooting Manual 125 Using Color 6 Printing samplers fr om a Macintosh N O T E Use the same color correction to print the char t and to pr int from your application. Any other color correction selection in the driver causes colors to print diff erently than e xpected. Installing color correction files 1. From the printe[...]

126 Phaser 740 and 740L Laser Printers 6 Using Color Printing a color sampler chart 1. From your computer ’s hard disk, open the PhaserT ools folder . 2. Double-click Apple Printer Utility; a Printer Selector dialog box appears: ■ Under AppleT alk Zones , select your printer ’s zone. ■ Under Printers , select your printer . ■ Click Open P[...]

Advanced Features and Troubleshooting Manual 127 Using Color 6 Printing samplers fr om a PC N O T E Use the same color correction to print the char t and to pr int from your application. Any other color correction selection in the driver causes colors to print diff erently than e xpected. Installing color correction files 1. From the printer ’s [...]

128 Phaser 740 and 740L Laser Printers 6 Using Color Printing a color sampler chart 1. Open the PHSR TOOL directory . Open the SAMPLERS subdirectory . 2. Send to the printer the desired color sampler chart: ■ PC users : Use the DOS COPY command. ■ W orkstation users : Send the file to the printer as you would any PostScript file. 3. For futur[...]

Advanced Features and Troubleshooting Manual 129 Using Color 6 Printing a color sampler chart from the fr ont panel N O T E The HSB (Hue, Saturation, Brightness) color sampler char t and the P ANT ONE Color sampler char t cannot be printed from the front panel. T o pr int a P ANTONE Color char t, refer to “Printing the P ANT ONE® Color Char t”[...]

130 Phaser 740 and 740L Laser Printers 6 Using Color P ANT ONE ® Color Files For the latest information on color libraries, visit the T ektronix web site at www .tek.com/Color_Printers/ or contact your local T ektronix reseller . P ANTONE Color files for your printer include color library files for specific applications and a P ANTONE Color sam[...]

Advanced Features and Troubleshooting Manual 131 Using Color 6 For final output on a color printing press For colors to be printed as a process color (no spot colors), follow these steps: 1. Open the application. 2. Before separating the file for printing pr ess plates, replace the printer ’s P ANTONE process Colors with standar d P ANTONE Colo[...]

132 Phaser 740 and 740L Laser Printers 6 Using Color Installing the P ANT ONE ® Color files Macintosh 1. From the printer ’s CD-ROM, use the Installer application. 2. From the Custom Install window , install the following: ■ P ANT ONE ® Color Files ■ Printer Utilities PC 1. From the printer ’s CD-ROM, run setup.exe . Select Custom Instal[...]

Advanced Features and Troubleshooting Manual 133 Using Color 6 Printing the P ANT ONE ® Color Char t Macintosh Printing individual pages from Acr obat Reader 1. Y ou will need to install Acr obat Reader if you want to print individual pages from the P ANTONE ® Color chart. Insert the CD-ROM in your computer ’s drive, go to the Manuals folder , [...]

134 Phaser 740 and 740L Laser Printers 6 Using Color PC Printing individual pages from Acr obat Reader 1. Y ou will need to install Acr obat Reader if you want to print individual pages from the P ANTONE ® Color chart. Insert the CD-ROM in your computer ’s drive, go to the Manuals directory , and install Acrobat Reader onto your computer ’s ha[...]

Advanced Features and Troubleshooting Manual 135 Chapter 7 Using Printer Utilities In addition to using the printer ’s front panel or the options in a supported driver , the printer ’s utility files offer another method for changing the way the printer operates. In some cases, a selection can only be made with a utility file. Utility files c[...]

136 Phaser 740 and 740L Laser Printers 7 Using Printer Utilities 1. From the printer ’s CD-ROM, run the Installer application. Select Custom Install . Select Printer Utilities . 2. From your computer ’s hard disk, open the PhaserT ools folder . Open the Printer Utilities folder . 3. From the PhaserT ools folder , double-click Apple Printer Util[...]

Advanced Features and Troubleshooting Manual 137 Using Printer Utilities 7 Using the Apple Printer Utility to perf orm other tasks In addition to downloading PostScript files and fonts, you can use the Apple Printer Utility to perform the following specialized tasks: T urning on/off the Star tup P age 1. From the PhaserT ools folder , double-click[...]

138 Phaser 740 and 740L Laser Printers 7 Using Printer Utilities Downloading files fr om a PC Windows 3.1 1. From the printer ’s CD-ROM, run setup.exe . Select Custom Install . Select Printer Utilities . 2. From your computer ’s hard disk, open the PHSR TOOL directory . Open the PHSR740 subdirectory . 3. Select the utility file you want to se[...]

Advanced Features and Troubleshooting Manual 139 Using Printer Utilities 7 Windows NT 1. From the printer ’s CD-ROM, run setup.exe . Select Custom Install . Select Printer Utilities . 2. Select the utility file you want to send to the printer , for example RESET .PS . 3. In the taskbar on your screen, click Start . 4. In the menu that appears, s[...]

140 Phaser 740 and 740L Laser Printers 7 Using Printer Utilities Downloading files fr om the T ektronix W orld Wide W eb site T ektronix has a site on the W orld W ide W eb that you can reach from a web br owser , at the following address: www .tek.com/Color_Printers/ At the T ektronix Color Printer home page, explore options such as customer supp[...]

Advanced Features and Troubleshooting Manual 141 Using Printer Utilities 7 Downloading files fr om the T ektronix ftp server Utility files included on the printer ’s CD-ROM let you set up the printer from UNIX and VMS workstations to select between media trays, print quality modes, color correction modes and other featur es. If you don’t have[...]

[...]

Advanced Features and Troubleshooting Manual 143 Chapter 8 Connecting Peripheral Devices Y our printer ’s optional SCSI (Small Computer System Interface) port is used for connecting external hard disk drives and scanners — all ar e SCSI devices . The Plus, Duplex, and Extended configurations of the printer include support for SCSI devices; Sta[...]

144 Phaser 740 and 740L Laser Printers 8 Connecting Peripheral Devices Connecting SCSI de vices Required items ■ A SCSI peripheral cable for each SCSI device. ■ The printer uses a SCSI-2, 50-pin connector . ■ One SCSI cable terminator , unless one of the SCSI devices has an internal terminator . T o order supplies and accessories, contact you[...]

Advanced Features and Troubleshooting Manual 145 Connecting Peripheral Devices 8 Connecting one SCSI de vice C A U T I O N T o av oid damaging components, bef ore you connect or disconnect a SCSI cab le, turn off the pr inter , then tur n off the SCSI de vice. 1. T urn off the printer and the SCSI device. 2. On the SCSI device, set a unique SCSI ID[...]

146 Phaser 740 and 740L Laser Printers 8 Connecting Peripheral Devices Connecting m ultiple SCSI devices C A U T I O N T o av oid damaging components, bef ore you connect or disconnect a SCSI cab le, turn off the pr inter and all SCSI devices . Bef ore you turn on the printer , tur n on the SCSI devices . 1. T urn off the printer first, then turn [...]

Advanced Features and Troubleshooting Manual 147 Connecting Peripheral Devices 8 Initializing a f ormatted SCSI device Most external hard disks ar e formatted at the factory and only need to be initialized. Macintosh users 1. From the printer ’s CD-ROM, run the Installer application. Select Custom Install . Select Printer Utilities . From your co[...]

148 Phaser 740 and 740L Laser Printers 8 Connecting Peripheral Devices Enabling and disab ling SysStar t Job execution ■ Y ou may load a startup ( Sys/Start) file onto an external hard disk. The Sys/Start job file is similar to an init file: When you turn on the printer , the file executes — providing that Sys/Start has been enabled through[...]

Advanced Features and Troubleshooting Manual 149 Chapter 9 Using Your Printer with a Scanner Overview By attaching a recommended scanner to your printer , you can use the printer as a color copier . Settings for copies are made at the printer ’s front panel. For example, you can specify the number of copies, reduce or enlar ge prints, adjust the [...]

150 Phaser 740 and 740L Laser Printers 9 Using Your Printer with a Scanner Making copies Copying a single pa g e Making a copy with your scanner and printer is similar to making a copy with a photocopier: 1. Raise the scanner ’s document cover . 2. Place the original image face-down on the scanner ’s glass; position the image in your scanner ac[...]

Advanced Features and Troubleshooting Manual 151 Using Your Printer with a Scanner 9 Copying m ultiple pages with an A uto-Document Feeder If your scanner is equipped with an Auto-Document Feeder (ADF), you can copy an entire set of originals at one time and pr oduce multiple, collated copies. 1. Make sure that no originals ar e on the scanner bed.[...]

152 Phaser 740 and 740L Laser Printers 9 Using Your Printer with a Scanner Using the fr ont panel Copier Menu The printer allows you to control the settings listed in the table below . From the printer ’s Help Pages menu, select Menu Map to print a Copier Menu. Copier menu setting Purpose # of Copies Selects up to 999 copies. T o change the desir[...]

Advanced Features and Troubleshooting Manual 153 Using Your Printer with a Scanner 9 Copier Menu Exit Copy Exit Copy Exit Copy Exit Copy Exit Copy Exit Copy Exit Copy Exit Copy OK # of Copies Color Mode Lighten / Darken Color Saturation Zoom Scan Area Select Tray Save Defaults Exit Copy Press Scanner-specific Requires Lower Tray Assembly Color Imag[...]

154 Phaser 740 and 740L Laser Printers 9 Using Your Printer with a Scanner Placing and scaling images Copying at 100% scale When you copy originals at 100% scale, the copy image is the same size as the original. Note however , that printers are typically unable to print to the extreme edges of the print media; the ar ea in which a printer can print[...]

Advanced Features and Troubleshooting Manual 155 Using Your Printer with a Scanner 9 Copying to fit full-b leed images If your original’s image extends to its outer edges — often called a full-bleed image — and you wish to copy the entire image, set Zoom to appr oximately 95%. The full image will be printed, at a slightly reduced scale, with[...]

156 Phaser 740 and 740L Laser Printers 9 Using Your Printer with a Scanner Scaling images using Zoom Y ou can reduce or enlarge an original image using the Zoom function. 1. Original print Find a small, full-bleed original image. 2. Original on scanner’ s glass Place the original face-down in your scanner . Use the front panel menu to set the Zoo[...]

Advanced Features and Troubleshooting Manual 157 Chapter 10 Regulatory Information and Specifications Canadian EMC (Electr omagnetic Compatibility) regulatory standards ■ This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interfer ence Regulations of the Canadian Departm[...]

158 Phaser 740 and 740L Laser Printers 10 Regulatory Information and Specifications Dec laration of conformity for 220-230 V A C equipment T ektronix, Inc. Color Printing and Imaging Division P .O. Box 1000 W ilsonville, Oregon 97070-1000 U.S.A. declares, under our sole r esponsibility , that the products Phaser 740 printer (Z740) and Phaser 740L ([...]

Advanced Features and Troubleshooting Manual 159 Regulatory Information and Specifications 10 FCC Class B de vice for 220-230 V A C equipment The equipment described in this manual generates and uses radio frequency ener gy . If it is not installed and used properly in strict accor dance with T ektronix’ instructions, it may cause interfer ence w[...]

160 Phaser 740 and 740L Laser Printers 10 Regulatory Information and Specifications Material Safety Data Sheets Proper management of envir onmental resources pr otects the well-being of our employees, customers, shareholders, and the communities we ar e a part of worldwide. T ektronix establishes and maintains sound environmental management practic[...]

Advanced Features and Troubleshooting Manual 161 Regulatory Information and Specifications 10 MSDS f or T oner Section 1 – Product Identification T rade Names: T ektronix P ar t Number : Black T oner Car tridge 016-1656-00, 016-1684-00 Cyan T oner Car tridge 016-1657-00, 016-1685-00 Magenta T oner Car tr idge 016-1658-00, 016-1686-00 Y ello w T [...]

162 Phaser 740 and 740L Laser Printers 10 Regulatory Information and Specifications Section 9 – Physical And Chemical Pr oper ties Appearance: Black, b lue, red, or yello w powders. Odor: None. Solubility: Not water-solub le. Section 10 – Stability And Reactivity Stability: Stable . Incompatibility With Other Materials: Strong acid or alkaline [...]

Advanced Features and Troubleshooting Manual 163 Regulatory Information and Specifications 10 Specifications Operating range: temperature and humidity The operating range is contained within the temperature/humidity space defined by the following points: Celsius: 15.5 o C, 10% RH 32.2 o C / 10% RH 32.2 o C / 60% RH 25.5 o C / 80% RH 15.5 o C / 80[...]

164 Phaser 740 and 740L Laser Printers 10 Regulatory Information and Specifications P ower Consumption Meets Energy Star power conservation r equirements. Dimensions of standard unit (without Lower T ray Assembly) Height: 464 mm (18.3 in.) Depth: 501 mm (19.7 in.) Width: 507 mm (20* in.) *782 mm (30.8 in.) with the output tray Dimensions of Lower T[...]

Advanced Features and Troubleshooting Manual 165 Index 2-sided printing 26 A adjusting color density 119 low-resolution images 44 scale of copies 154 adjusting margins duplex print 35 single-sided print 33 Adobe Photoshop plug-in 46 altitude, operating range 163 Apple Printer Utility , using 135 Auto-Document Feeder 151 automated fax systems (HAL/E[...]

166 Phaser 740 and 740L Laser Printers downloading files from servers Tektronix ftp server 141 World Wide Web 140 downloading files to the printer Apple Printer Utility 135 Macintosh 135 PC 138 Windows 3.1 138 Windows 95 138 downloading fonts 37 drag-and-drop printing 46 duplex printing automatic 26 using the Duplex Unit 26 using the Multi-Purpos[...]

Advanced Features and Troubleshooting Manual 167 hints envelopes 21 media 8 Output Order 45 printing 19 Quick Collate 40 transparencies 11 HSB Sampler , Macintosh utility file 125 HSB.PS, PC utility file 127 I image area 7 Image Smoothing 44 using with PhaserPrint 52 imaging unit average life 59 ordering information 59 troubleshooting 71 improvin[...]

168 Phaser 740 and 740L Laser Printers media thickness switch 13 card stock 18 envelopes 20 fabric transfer media 24 glossy coated paper 18 laser labels 22 letterhead 16 transparencies 15 Menu Long, Macintosh utility file 116 Menu Short, Macintosh utility file 116 MENULONG.PS, PC utility file 116 MENUSHR T .PS, PC utility file 116 MSDS, toner 1[...]

Advanced Features and Troubleshooting Manual 169 pre-cut labels, loading 22 Presentation print mode 117 previewing a job 42 primary fusing 163 primary voltage ranges 163 print area 7 print features automatic tray switching 44 collating multiple copies 40 color corrections 118 color density 119 controlling through PhaserLink 111 previewing 42 print-[...]

170 Phaser 740 and 740L Laser Printers telephone numbers automated fax system 65 customer support 64 temperature and humidity , operating range 163 test print button, troubleshooting 79 toner cartridges average life 58 ordering information 58 troubleshooting 70 toner MSDS 161 transfer kit average life 60 ordering information 60 troubleshooting 71 t[...]

Printed on recycled paper 071-0236-00 ®[...]