Tektronix Phaser 740 manual

® www .tek.com/Color_Print ers/ P H A S E R ® 7 4 0 a n d 7 4 0 L LA SER PRIN T ERS User Guide[...]

0 Contents Tektronix Supplies 1 Getting The Most From Your Printer 2 Printing 3 All About Media 4 Loading Media Trays 7 Using the Multi-Purpose Tray 8 Duplex Printing 16 Front Panel Messages 20 Troubleshooting Print Quality 21 Media Jams 26 Occasional Cleaning 32 Printing Help Pages from the Front Panel 33 Consumables 37 Controlling Color Density 3[...]

1 T o order supplies and accessories, contact y our local dealer or visit the T ektronix web site: www .tek.com/Color_Printers/supplies Accessories Order n umber Description Paper T rays 436-0282-02 A/Letter (U.S.) 436-0283-02 A4 (Metric Letter) 436-0314-02 Legal T ransparency T rays 436-0284-02 A/Letter (U.S.) 436-0285-02 A4 (Metric Letter) Automa[...]

2 Getting The Most Fr om Y our Printer Supplies Startup Kit Z740SS Option 01 for Metric ■ 4 Standard color T oner Car tridges (CMYK) ■ Glossy Coated Paper (100 sheets) ■ T ektronix T ransparencies (50 sheets) Color Kit Z740LCS Converts a Phaser 740L color -capable printer to a full-color printer: ■ Adds three color toners. ■ Converts the [...]

3 Print Quality Modes Standard ■ General-purpose mode for full-color printing. Premium Monochr ome ■ Highest-quality monochrome (gray scale) prints. Premium Requires Plus Featur es ■ Highest-quality color prints. ■ Near -photographic detail. Fast Monoc hrome ■ Fastest gray scale printing. ■ Recommended for documents with lots of black t[...]

4 All About Media P aper T ra ys Load only laser paper in the paper tra ys; specialty media (such as glossy paper , card stock, en velopes , and labels) must be loaded in the Multi-Pur pose T ra y . Laser paper only ■ T ray sizes: A/Letter A4 Legal ■ 60 - 90 g/m 2 , 16 - 24 lb. ■ 250-sheet capacity ■ Use T ektronix media for best results PA[...]

5 Multi-Purpose T ray Laser paper ■ A/Letter A4 Legal ■ 75 - 150 g/m 2 , 20 - 40 lb. T ektronix transparencies ■ A/Letter A4 T ektronix Glossy Coated paper ■ A/Letter A4 Laser labels ■ A/Letter A4 ■ Recommended Avery ™ labels (U.S.: 5160, 5164; Metric: L7162, L7165) T ektronix F abric T ransf er media ■ A/Letter A4 En velopes ■ #1[...]

6 Supported page siz es and ima g e area The printer supports four media sizes, which you select in the Print screen (using a supported printer driver). Margins Media Pa g e size Print area T op / Bottom Sides 1 Letter 8.5 x 11 in. 8.2 x 10.6 in. .2 in. .15 in. 2 A4 210 x 297 mm 200 x 287 mm 5 mm 5 mm 3 Legal 8.5 x 14 in. 8.2 x 13.6 in. .2 in. .15 [...]

7 Loading Media T ra ys 1 Push down on the tray’ s metal plate until it clicks, locking it in place. 2 Fan the media to release sheets that ar e stuck together . 3 Place the media in the tray under the hooks. 4 T ransparencies: Place the T ektronix logo strip face-up under the hooks. 5 T ray capacity: Place the side to be printed (for e xample, l[...]

8 Using the Multi-Purpose T ra y 1 Adjust the guides for the width of the media. 2 Adjust the Media Thic kness switch for the media you are using (see page 9). 3 Insert the media, printing side face-up (for T ektronix transparencies, the logo strip is face-down ). 4 Select the media type at the front panel: 5 In the Print scr een (using a supported[...]

9 Setting Media Thickness Manually select a media thickness for the most reliable paper -picking from the Multi-Purpose T ray . 1 Open the left side door . The blue media thickness switch has three settings and is located on the paper feeder . 2 Move the switch to the desired setting: Thin Medium Thick Standard laser paper 75 - 105 g/m 2 (20 - 28 l[...]

10 Loading specialty media En velopes T ektronix T ransparencies Letterhead Laser Labels Ne ver use en velopes with windows or metal clasps; they will damage the printer . Use env elopes that are at least #10-size . Ne ver use media f or inkjet printers; inkjet media may damage the Fuser . T ektronix laser media are specially designed for this prin[...]

11 P aper 2nd Side T ektronix F abric T ransfer T ektronix Glossy Coated P aper F or best results on double-sided printing, use 90 g/m 2 (24 lb . bond) laser paper. F eed F abric T ransf er Media one sheet at a time; otherwise the media ma y jam. 33100-26[...]

12 Printing En velopes 1 Prepar e each envelope: tuck in the envelope flap. 2 Adjust the printer’ s media thickness switch to Thick . 3 Adjust the printer’ s media guides for the width of your envelopes. 4 Insert the envelopes (maximum capacity is 10-15, depending on thickness): 5 At the front panel pr ompt, scroll to Card or Envelope and pres[...]

13 7 In your application: ■ Create a document with these measur ements: ■ Access the P age Setup menu and make these selections: 8 In the Print scr een (using a supported printer driver), make this selection and send the job to the printer . ■ Width: 4.13 in. (104.1 mm) ■ Length: 9.5 in. (241.3 mm) ■ Margins: .2 in. (5 mm) ■ Paper Size:[...]

14 Printing on labels Recommended Avery ™ labels: At the printer 1 Adjust the printer’ s media thickness switch to Thick . 2 Insert the label sheets (maximum capacity is 30 sheets): ■ Side to be printed is face-up . ■ The top of the sheet enters the printer first . 3 At the front panel pr ompt, scroll to Label and press OK . A/Letter: 5160[...]

15 In the application 1 If your application has a setting for Avery ™ labels, use it as a template. Otherwise, refer to the instructions included with the labels for margin settings. 2 In the Print scr een, select the Multi-Purpose T ray . Send the job to the printer . A ver y labels ■ A/Letter: 5160 5164 ■ A4: L7162 L7165 Guidelines for prin[...]

16 A utomatic Duplex Printing A utomatic duple x printing requires that the Lower T ray Assemb ly be installed. 1 Make sure that the Duplex Unit is inserted in the printer’ s upper ( a ) slot. 2 Load 75 - 90 g/m 2 (20 - 24 lb.) paper in the paper tray . 3 Insert the paper tray in the printer’ s middle ( b ) or lower ( c ) tray slots. Ne ver put[...]

17 4 Decide on a binding prefer ence (how the page turns) for Step 5 : 9102-50 Landscape Portrait Long edge Short edge 5 In the Print scr een, select the Duple x option and a binding prefer ence: Macintosh Drivers: LaserWriter 8.5.1 ■ From the pull-down menu, choose La yout . ■ Select Print on Both Sides . ■ Select a binding prefer ence. Lase[...]

18 Manual Duple x Printing: Multi-Purpose T ray Side 1 F or a multi-page document, print odd-numbered pages for Side 1 . (This selection is application-specific). 1 Insert paper with the side to be printed face-up . This example shows letterhead paper . 2 In the printer’ s front panel, select the media type at the prompt. 3 In the Print scr een [...]

19 Side 2 F or a multi-page document, print even-numbered pages f or Side 2 . (This selection is application-specific). 1 Insert the paper with the blank side face-up . 2 In the printer’ s front panel, select the media type at the prompt. 3 In the Print scr een (using a supported driver), select Multi-Purpose Tr a y as the Paper Source or T ray [...]

20 Fr ont P anel Messages Message Action Pag e <color>:low The displayed color T oner Cartridge is running out; replace it soon. Energy Star Mode Wake Up Menu The printer is in energy conservation mode. Press the Wake Up button on the front panel or send a print job to bring the printer to Ready . Error XX 1 Press the Info button for pr oblem[...]

21 T r oubleshooting Print Quality If you notice a problem with the quality of your prints, the probable solution is r eplacing one of the consumables. Keep in mind this basic guideline: ■ If the symptom appears in a single color: Replace the T oner Cartridg e . ■ If the symptom appears in all colors: Replace the Imaging Unit, or Fuser , or Fus[...]

22 Symptom: In one color only? Solution: Replace that color T oner Cartridge . 1 color has many vertical streaks. Replace the T oner Cartridge. 1 color has a light vertical streak. 1 color is light or faded. 1 Adjust the color density (see page 38). 2 Replace the T oner Cartridge. 33100 58 T roubleshooting[...]

23 Symptom: In all four colors? Solution: 1) Choice of media or 2) Replace Imaging Unit, or Fuser , or Fuser Roll. Streak thr ough all 4 colors. 1 Use T ektronix media. 2 Use the correct media tray for the media you are using. 3 When using the Multi-Purpose T ray , select the correct media in the front panel. 4 Print about 25 blank pages until the [...]

24 Symptom: In all four colors? Solution: 1) Choice of media or 2) Replace Imaging Unit, or Fuser , or Fuser Roll or Main Charge Grid. Prints are black (edge to edge). 1 Remove, then re-insert the Main Charge Grid. 2 Replace the Main Charge Grid. Hints ■ Use T ektronix media. ■ Use the correct media tray for the media you are using. ■ When us[...]

25 Symptom: In all four colors? Solution: 1) Choice of media or 2) Replace Imaging Unit, or Fuser , or Fuser Roll or Main Charge Grid. Pieces of the printed image are missing and reappear out of place, approximately 129 mm (5 in.) down the page. or Media frequently wraps ar ound the Fuser ( Jam at C ). Hints ■ Use T ektronix media. ■ Print 10-2[...]

26 Media Jams Preventing media jams ■ T o reduce the frequency of media jams, use T ektronix media and occasionally clean the rollers. See page 32. ■ When using the Multi-Purpose T ray , always set the media thickness switch for the media you are using. See page 9. ■ If the printer frequently r epor ts Jam at Multi- Purpose , move the media t[...]

27 Jam at A Solution 1 Open the left side door; remove the jammed media. Solution 2 Remove the media tray; remove the jammed media from inside the printer . 33100-08 33100-09 Jam at B Solution 1 Open the lower left side door and remove the jammed media. Solution 2 Remove the selected media tray (middle or lower tray) and remove the jammed media fro[...]

28 Jam at C 1 Remove the Fuser: a Open the printer’ s front door . b T urn the small blue thumbscrew counterclockwise to unlock the Fuser . c Press the safety catch and slide the Fuser out of the printer . 2 Remove the Fuser Roll: a Press out on the two tabs to unlock the Fuser Roll. b Lift the Fuser Roll out of the Fuser and set it aside. 3 T ur[...]

29 Jam at D The Fuser is hot. T o av oid personal injur y , use caution or wait f or it to cool before touching it. Solution 1 1 Open the front door . 2 Pull open the access door; the media is visible. 3 T urn the Fuser’ s large blue knob counterclockwise . 4 Remove the media. If the Fuser knob will not turn, do not force it or you ma y damage th[...]

30 Jam at E Solution 1 Remove the jammed media from the output tray . Solution 2 Pull open the access door (above the plastic output tray) and remove the media. Open and close the printer’ s front door to clear the error message. 33100-15 A/Letter Paper A/Letter Paper 33100-16 Jam at Multi-Purpose T ra y 1 Remove all media in the Multi-Purpose T [...]

31 Jam at Duplex Unit 1 Remove the Duplex Unit (it is in the printer’ s upper slot). 2 Open the Duplex Unit. 3 Remove the jammed media. 4 Close the Duplex Unit; press down to make sure that it snaps shut. 5 Re-insert the Duplex Unit into the printer’ s upper slot. If paper is not in the Duple x Unit, open the right side door ; paper may be jamm[...]

32 Occasional Cleaning If your printer experiences frequent media jams, clean the r ollers. Instructions are included in these locations: ■ Cleaning menu in the fr ont panel ■ Video clips on the printer’ s CD-ROM Print the cleaning instructions 1 On the printer’ s front panel, press Menu . 2 Press the arr ow buttons; scroll to Cleaning . Pr[...]

33 Printing Help P ages from the Fr ont Panel The front panel contains pages to help you use the printer and diagnose print quality . 1 On the printer’ s front panel, press Menu ; you see this message: 2 Press Menu ; you see this message: 3 Press <--- or ---> to scr oll to any of these help pages: 4 Press Print . Help Pages <--- ---> [...]

34 Consumables Inf ormation Using the Consumables P age ■ T oner life remaining: ■ % Remaining gauge for all other consumables ■ Count ■ A verage T oner Co verage per Color ■ Date of installation OK More than 500 pages r emaining at 5% coverage LO W Less than 500 pages remaining at 5% coverage Toner Imaging Unit Main Charge Grid Fuser Rol[...]

35 Using the Usage Profile Report Provides in-depth information on printer usage: ■ Consumables used ■ T ray and media selections ■ Printer interventions ■ Analysis of usage rates For detailed information on the Usage Profile report, refer to “Printer Management” on the printer’ s CD-ROM or web site. Phaser ® 740 Color Printer Usag[...]

36 Using PhaserLink ™ software PhaserLink software, using W orld Wide Web technology , provides these printer management tools: ■ Print job status ■ Printer usage ■ Routine troubleshooting ■ Configuration of printer settings PhaserLink requir es a TCP/IP connection. T o access PhaserLink information, enter your printer’ s Inter net add[...]

37 Replacing Consumables Detailed, illustrated replacement instructions ar e shipped with each replaceable component. Component A verage Life* T oner Hi-capacity cartridges 10,000 pages (CMY) 12,000 pages (Black) Standard cartridges 5,000 pages (CMY) 6,000 pages (Black) Imaging Unit 60,000 images or 15,000 color pages or 60,000 monochrome pages T r[...]

38 Contr olling Color Density When colors look faded, adjust the toner color density to extend the life of the components. Print and use the Color Reference P age 1 In the printer’ s front panel, scroll to Calibrate Colors , press Menu and print the Color Reference Page. 2 Compare the Color Refer ence Page to the Color Density Samples on page 39.[...]

Color Density Samples Phaser ® 740 Color Laser Printer Color Density Samples Phaser ® 740 Color Laser Printer[...]

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41 Getting More Inf ormation Find detailed printer information in any of these locations. Printer CD-ROM T ektronix W eb Site ■ Advanced Features and T roubleshooting ■ Consumables instructions ■ Cleaning instructions ■ Setup Guide ■ Network manuals ■ Repacking instructions ■ Printer drivers ■ Material Safety Data Sheets (MSDS) ■ [...]

42 Getting Help Online Services Supplies Information on local T ektronix dealers : W orld Wide Web: T ekSMART ™ Knowledge Base: T echnical support: Current software: Anonymous ftp server: Subscribe to email update notices: www .tek.com/Color_Printers/ www2.tek.com/merlin/tko www .tek.com/Color_Printers/suppor t/colcare.html www .tek.com/Color_Pri[...]