THOMSON SpeedTouchTM706 manual

SpeedT ouch™706 (WL) Residential ADSL Gateway with VoIP (SIP) User’s Guide Voice Internet DSL WLAN USB Ethernet Power[...]

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SpeedTouch™ 706 (WL) User’s Guide SIP[...]

Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Distribution and co pying of this do cument, use and c ommunication of i ts contents is no t permitted without written authorizatio n from THOMSON. The con tent of this document is furnished for informati onal use only , may be subject to chang e without notice, and should not be con str[...]

Contents E-DOC-CTC-20051 017-0148 v1.0 i Contents About this User’s Guid e ........................... ................... 1 1 Getting to know your SpeedTouch™ ......................... 3 1.1 SpeedTouch™ LED Behaviour .. .................. ............. ............ ........... 4 1.2 Accessing your SpeedTouch™ .. ....................... ...[...]

Contents E-DOC-CTC-2005 1017-0148 v1.0 ii 4 Voice over IP .......... .............................. ........................ 37 4.1 Telephony Setup ....... .................. .......................... ............ ........... 38 4.2 Supplementary Telephony Services ........... ............. ............ ......... 43 5 SpeedTouch™ Web Inte rface [...]

Contents E-DOC-CTC-20051 017-0148 v1.0 iii 5.5 Toolbox ................ ............ .......................... ............. ............ ......... 68 5.5.1 Remote Assistance .................... ................. ................. ................. .................... ............. 6 9 5.5.2 Addres s Book .................. .............. ......[...]

Contents E-DOC-CTC-2005 1017-0148 v1.0 iv 6 Troubleshooting ........................................ ................ 115 6.1 General SpeedTouch™ Troubleshooting ... .................. ........ ....... 116 6.1.1 Wired Ethernet Troubleshoot ing ............ .............. ................. .............. .............. ......... 117 6.1.2 Wirel es[...]

About this User’s Guide 1 E-DOC-CTC-20051 017-0148 v1.0 About this User’s Guide Used symbols The following symbols are us ed in th is User’ s Guide: Terminology Generally , the Spe edT ouch™706(i) and the SpeedT ouch™ 706(i) WL will be referred to as SpeedT ouch™ in this User’ s Guide. Documentation and software updates THOMSON contin[...]

About this User’s Guide 2 E-DOC-CTC-2005 1017-0148 v1.0[...]

3 E-DOC-CTC-20051 017-0148 v1.0 Chapter 1 Getting to know yo ur SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedT ouch™706 (W L) (Wireless) Residential DSL Gateway with V oice over IP (V oiP) you can build a secure ho me or small of fice network, seamlessly connecting wired an d wireless devices, surf th e Internet a[...]

4 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedT ouch™ is equipped with a number of LEDs on its front panel , indicating the state of the device during no rmal operation. The following table shows the meaning of the different LE Ds. Indicator Description Name [...]

5 E-DOC-CTC-20051 017-0148 v1.0 Chapter 1 Getting to know yo ur SpeedTouch™ WLAN Green Blinking Wireles s activity , WP A encryption Solid on No wireless ac tivity , WP A encryption Amber Blinking Wirele ss ac tivity , WEP encryption Solid on No wireless ac tivity , WEP encryption Red Blinking Wi reless act ivity , no securit y Solid on No wirele[...]

6 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Y our SpeedT ouch™ is accessible in one of the fo llowing ways: Access Method Can be used to W eb browser Configure your SpeedT ouch™ via HTTP or HTTPS. For more information, see “1.2.1 Access via the W eb Interface” [...]

7 E-DOC-CTC-20051 017-0148 v1.0 Chapter 1 Getting to know yo ur SpeedTouch™ 1.2.1 Access via the Web Interface To access the SpeedTouch™ via the Web interface Proceed as follo ws: 1 Open a Web browser . 2 In the address bar , type your SpeedT ouch™’ s IP ad dress or DNS host name ( h ttp://speedtouch.lan or 192.168.1 .254 by default) The Sp[...]

8 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) Y ou can access the Command Line Interface (CLI) via:  A T e lnet session This requires a TCP/ IP connection between the host fr om which the T elnet session is opened an d the SpeedT [...]

9 E-DOC-CTC-20051 017-0148 v1.0 Chapter 1 Getting to know yo ur SpeedTouch™ To start a Telnet session Proceed as follo ws: 1 Open a telnet application. 2 Connect to your SpeedT ouch™. 3 Enter your SpeedT ouch™ se curity user name and password. As soon as you have opened a session to the CLI, the Speed T ouc h™ banner is displayed, followed [...]

10 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via the File Transfer Protocol (FTP) Y ou can access the file system of the Speed T ouch™ via the File T ransfer Protocol (F TP), in order to:  Restore or back up configuration files, templates or language packs.  U[...]

11 E-DOC-CTC-20051 017-0148 v1.0 Chapter 1 Getting to know yo ur SpeedTouch™ File system access rights In the different directories you have the following rights: Common FTP commands Depending on the access rights you have in a directory , you can use one of the following comma nds: Directory Access rights root NO read/write dl read/write Use the[...]

12 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 1 Getting to know your SpeedTouch™ FTP file transf er T o allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type bin and press ENTER . Example. Quote site command All the CLI commands can be executed from within an F TP sessi on. Only complete CLI commands (in other wo[...]

13 E-DOC-CTC-20051 017-0148 v1.0 Chapter 1 Getting to know yo ur SpeedTouch™ 1.2.4 Remote Assistance To access the SpeedTouch™ remotely Y ou can make your SpeedT o uch accessible from the Internet with regard to remote support. In this w ay , you can allow your help des k to access your SpeedT ouch™ remotely . To enable remote access Proceed [...]

14 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 1 Getting to know your SpeedTouch™[...]

15 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedT ouch™ offers you the following local networking solution s:  Wired Ethernet  USB (v1.1)  Wireless Ethernet on the SpeedT ouch™706 WL Device settings Once you have connected a device, you can personalise its settings. For more in[...]

16 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the back panel allow you to connect the SpeedT ouch™ to an existing 10 or 100Base-T Ethernet networ k or one (or more) computer(s) with an installed Ethernet ca rd. Using the SpeedT ouch™ Ethernet switch, yo u can create a local[...]

17 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup 2.2 USB Supported operating systems USB connectivity on the SpeedT ouch™ is supporte d for the following operatin g systems:  Microsoft Operating Systems:  Microsoft Windows 98SE  Microsoft Windows Mill ennium  Microsoft Windows 2000  Microsoft Windows XP Y ou may need [...]

18 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup To install Windows USB drivers The first time you connect the SpeedT ouch™ to your computer through the USB port, you will be prompted for a USB driver a s soon as you plug the USB cabl e into the computer . Y ou can find the required USB driver softwa re on the Setup CD. The installa[...]

19 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup To verify USB connectivity in Windows The SpeedT ouch™ USB co nnection is rep res ented as a local network interface. Y ou can easily check this interface by open ing the Network Connec tions window from Windows’ Control P anel. To install Mac USB drivers Y ou can find the required [...]

20 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup 2.3 Wireless Ethernet Introduction The SpeedT ouch™706 WL Wi-Fi® certifie d IEEE 802.11g compliant wireless access point allows multip le comput ers to connect wirelessly to your local network over the SpeedT ouch™ Wireless LAN environm ent. The SpeedT ouch™ is backward compatibl[...]

21 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup 2.3.1 Wireless Basics 802.11b/g  802.11b is an IEEE standard , operating at 2,4 GHz at a speed of up to 11 Mb/s.  802.11g, a newer IEEE standard also operat ing at 2,4 GHz, gives you up to 54 Mb/s speed, more security an d better performance. Wireless Fidelity The Wi-Fi certificat[...]

22 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimizatio n of the wirele ss link. If fo r example the antenna is e rect, wireless links i n the horizontal plane are favou red. Please no te that the antenna cha racteristics are influe nced by the environm ent, that is by reflections of [...]

23 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup 2.3.2 Connecting Wireless Cl ients for the First Time Wireless default settings After every Reset-to-Defau lts, the SpeedT ouch™ wireless acce ss point configuration i s returned to its initial default settings. These default settings are:  Security level is low (secur ity disabled[...]

24 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup First-time association example The example below shows ho w the SpeedT ouch™ wirele ss network is presented towards a Windows XP Service Pack 2 system. Proceed as follow s to associate your wi reless cl ient to the S peedT ouch ™: 1 Click the network icon in the notification area: T[...]

25 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup 2.3.3 Wireless Security Introduction Since the SpeedT ouch™ wireless environment is a radi o environment, precaution s must be taken to ensure that your wireless netwo rk is sa fe from malici ous intruders. T o secure your wireless netw ork, the following wireless access point setting[...]

26 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup Access Control List (ACL) The SpeedT ouch™ fea tures a managed Acce ss Control List (ACL) a nd a physical registration mechanism in the form of the Association / Registration button on the front panel of your SpeedT ouch™. On the Wireless Access Point page , you have the following o[...]

27 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup 2.3.4 Connecting Additi onal Wireless Clients Preconditions Make sure that:  The SpeedT ouch™ is turned on and ready for service.  The SpeedT ouch™ has been config ured as DHCP server (default).  The wireless client adapters have b een installed on all the computers you wan[...]

28 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup Registering clients via the association button Proceed as follo ws to register new wire less network clients via the association button: 1 Push the Association butto n on the SpeedT ouch™front panel for at least two seconds. The WLAN LED toggles betwee n green and red. The ACL will be[...]

29 E-DOC-CTC-20051 017-0148 v1.0 Chapter 2 Local Network Setup 2.3.5 Extending the Range of Your Wirelstess Network Wireless Distribution System (WDS) The SpeedT ouch™ features th e Wireless Distribution Syst em (WDS) functionality . This feature allows you to extend the range of your wireless network by in troducing one or more WDS-enabled devi [...]

30 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 2 Local Network Setup To configure WDS Pr oceed as follow s: 1 Go to the SpeedT ouch™ W eb page s. 2 In the menu, select Home Netw ork . 3 Click your WLAN. 4 In the upper ri gh t corner , click Configure . 5 On the Wireless Access Point page, in the Pick a task list, click Configure WDS . 6 Select WDS Enab[...]

31 E-DOC-CTC-20051 017-0148 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction If you want to set up initial Internet connectivi ty using the Hom e Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the con[...]

32 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients Embedded PPP dial-in clients The SpeedT ouch™’ s embedded PPP dial-in clie nt allows you to establish an Intern et connection for co mputers residing on your lo cal network, using only one computer of the network to control the client. If this compu ter runs:  [...]

33 E-DOC-CTC-20051 017-0148 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedT ouch™ W eb pages are contro llable from any Operatin g System with an installed W eb browser , the method to establish PPP sessions desc ribed later , can be used on any computer system. For more information on [...]

34 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients Terminating an Internet session Proceed as follow s to close an active PPP connection: 1 Go to the SpeedT ouch™ W eb pages. 2 Click Disconnect at the appropriate broadband connection. The SpeedT ouch™ em bedded PPP di al-in cl ient closes the Internet connection. [...]

35 E-DOC-CTC-20051 017-0148 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PP P sessions, thank s to the Windows XP Internet Gateway Device (IGD) Discovery an d Control Client that allows yo u to control the SpeedT ouch™ directly from you computer [...]

36 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients Internet connection status As long as the SpeedT ouch™ embedded P PP dial-in client is co nnected, you can view the connection status and some counters by d ouble-clicking the Internet Connecti on icon in the Network Conn ections window . Terminating an Internet ses[...]

37 E-DOC-CTC-20051 017-0148 v1.0 Chapter 4 Voice over IP 4 Voice over IP Voice over IP Internet telephony or V oice over IP (V oI P) can be defined as the transfer of telephone calls over your Internet connection. The SpeedTouch™ VoIP solution With your SpeedT ouch™ you can make Internet and regu lar telephone calls using traditional analogue p[...]

38 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 4 Voice over IP 4.1 Telephony Setup Telephony installation The SpeedT ouch™ is equipped to connect one or two analogue phones or faxes. Use a phone cable with RJ-11 connectors to: 1 Wire the SpeedT ouch™ Phone port(s) to your p hone(s) or fax. 2 If your SpeedT ouch ha s a black-coloured port labe led &qu[...]

39 E-DOC-CTC-20051 017-0148 v1.0 Chapter 4 Voice over IP Enable the telephony service Proceed as follows to enab le the tele phony service: 1 Go to the SpeedT ouch™ W eb page s. 2 In the menu, select T oolbo x > T eleph ony . 3 In the upper ri gh t corner , click Configure. 4 Select Service Enab led . 5 Click Apply . Assign phone numbers Pr oc[...]

40 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 4 Voice over IP provided by you r ISP: 5 Click Apply . Verifying telephone connectivity Proceed as follo ws to ve rify the voice connection: 1 Make sure the SpeedT ouch™ is tu rned on and ready for service. 2 Check whether your phone is proper ly attached to the SpeedT ouch™. 3 Make sure the Internet tel[...]

41 E-DOC-CTC-20051 017-0148 v1.0 Chapter 4 Voice over IP Multiple identities Y ou can assign up to three Internet tele phone numbers or URIs to one or both phone ports or assign a comm on number to bo th phone ports. Proceed as follo ws: 1 Go to the SpeedT ouch™ W eb page s. 2 In the menu, select T oolbo x > T eleph ony . 3 In the upper ri gh [...]

42 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 4 Voice over IP Telephony statistics The telephony statis tics page gives you:  Call Statistics : an overview of the successful , unsuccessful, mi ssed or total number of incoming or ou tgoing calls per phone.  Call Log : detailed statistics per call. Proceed as follows to retrieve the statistics: 1 Go[...]

43 E-DOC-CTC-20051 017-0148 v1.0 Chapter 4 Voice over IP 4.2 Supplementary Telephony Services Supported telephony services Depending on your provider’ s configuration, the following services will b e available. For more information on how to use some of these services, see “U s i n g t h e services on the phon e” on page 45 . Service Descript[...]

44 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 4 Voice over IP Activating/Deactivating the services Before you can use a telephon y service, the service need s to be activated. This might have been done during the initial setup of your SpeedT ouch™. If not, you can activate or deacti vate a particular telephony service:  on the SpeedT ouch™ Web pa[...]

45 E-DOC-CTC-20051 017-0148 v1.0 Chapter 4 Voice over IP Using the services on the phone The following tabl e explains how to us e a telephony service. The commands depend on your prov ider’ s configuration an d might be different from those described here. For more information, see your provid er’ s documentation. Make sure your phon e is off-[...]

46 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 4 Voice over IP Command overview The table below lists all standard servic e codes of the telephony services. These might be different on your SpeedT ouch™, depen ding on your provide r . Address book On the SpeedT ouch™ Web pages, an address bo ok is availab le list your contacts, so that you can easily[...]

47 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5 SpeedTouch™ Web Interface SpeedTouch™ documentation Consult:  The SpeedT ouch™ Instal lation and Setup Guide for more information on setup and ins tallation procedures.[...]

48 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.1 Navigation Navigation components The SpeedT ouch™ Web interface consists of the following com ponents:  Menu  Language Bar  Navigation Ba r  Notification Area  T asks Menu T asks Navigation bar Notification area Language bar[...]

49 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.1.1 Menu Menu items The menu is located on the left si de of the page and consists of the followin g menu items:  SpeedT ouch : Provides basic information on the SpeedT ouch™.  Broadband Connection : Allows you to view/confi gure your broadban d connections.  T oolb[...]

50 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.1.2 Language Bar Language bar The language b ar is located under the SpeedT o uch™ logo and allows you to change the language o f th e SpeedT ouch™ Web interface. ! The language ba r will only be show n if more than one languag e is available.[...]

51 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.1.3 Navigation Bar Navigation bar The navig ation bar is located at the top of the page and allows you to:  View the current user name. Click this name to change your password or switch to another user .  View the current position on the SpeedT ouch™ Web interface. [...]

52 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.1.4 Notification Area Notification area The notification area i s located under the Navigation Bar and is used to display:  Error messages, in dicated by a r ed traffic light.  W arnings, indicated by an orange tr affic light.  Information, in dicated by a green traff[...]

53 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.1.5 Tasks Tasks T o al low a quick configuration of your Spe edT ouch™, some pa ges may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.[...]

54 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.2 Home SpeedTouch™ home page The SpeedT ouch™ h ome page gives yo u a sh ort overview of all the configurable aspects of the SpeedT ouch™:  SpeedT ouch  Broadband Connection  T oolbox  Home Network[...]

55 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3 SpeedTouch The SpeedTouch men u The SpeedT ouch menu consists of the following items:  Information  Configuratio n  Event Logs The SpeedTouch page The SpeedT ouch page gives you some basic in formation on the SpeedT ouch™:  Product Information  Configuratio [...]

56 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3.1 Information Information The Informat ion page summarizes i mportant info rmation on your SpeedT ouch™. Y ou may need this informatio n when you contact your helpdesk.[...]

57 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizard helps you to co nfigure your Speed T ouch™ Internet connection. Proceed as follow s to configure the SpeedT ouc h™ using the SpeedT ouch™ Easy Setup wizard: 1 In the left menu, cli ck SpeedT ouch . 2 In[...]

58 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3.3 Restart Restarting your SpeedTouch™ Proceed as follo ws: 1 In the left menu, cli ck SpeedT ouch . 2 In the Pick a task list, click Restart .The followi ng message appears: 3 Click Y es, restar t my SpeedT ouch . The SpeedT ouch™ restarts. The SpeedT ouch™ returns to [...]

59 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3.4 Configuration Overview The Overview pa ge displays the current conf iguration of your SpeedT ouch™. Detai ls The Details page displays more de tailed information on the current confi guration of your SpeedT ouch™. Configure The Configure page allows you to change the c[...]

60 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3.5 Back up & Restore Introduction The Back up & Restore page allows y ou to:  Save your current configuration.  Restore a previo usly saved con figuration. Accessing the Backup & Restore page Proceed as follo ws: 1 In the SpeedT ouch menu, click Configuratio[...]

61 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows yo u to reset the SpeedT ouch™ to return to the initial config uration of your Speed T ouch™. All your changes w ill be deleted.The following message appears: Resetting the SpeedTouch™ f[...]

62 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.3.7 Event Logs Event Logging The Event Logs page summarize s the last event s recorded on yo ur SpeedT ouch™. Recorded Events The Recorded Events table gives you an overview of the last event logs that have been recorded since the SpeedT ouch™ was tu rned on. The first co [...]

63 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.4 Broadband Connection The Broadband Connection menu The Broadband Con nection menu consists of following menu items:  DSL Connection  Internet Services The Broadband Connection page The Broadband Con nection page gives you a short status overview of the connections conf[...]

64 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.4.1 Connectivity Check Introduction On this page, you can perform a connectivit y check on an Interne t service of your SpeedT ouch™. Th e following message appears: Checking your Internet connectivity Proceed as follo ws: 1 In the left menu, cli ck Broadband Connection. 2 I[...]

65 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.4.2 DSL Connection Overview Click Overview to view basic informatio n on your DSL connection. Detai ls Click Details to view more deta iled inform ation on your DSL connection.[...]

66 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.4.3 Internet Services Internet Services information The Internet Serv ices page displays inform ation on your Internet Connection(s). T o view more detailed information on a specific conn ection, click the Vie w m o re link of the corresponding connection. If you configured a [...]

67 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.4.4 Internet Service Settings Accessing the Internet Service Settings page Proceed as follo ws: 1 In the Broadband Connection menu, click Internet Se rvices. 2 Click the Vi ew mo r e link of the Internet se rvice you want to view . Overview The Overview page gives you basic in[...]

68 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5 Toolbox The Toolbox menu The T oolbox menu consists of th e following menu item s:  Remote Assistance Allows you to make your SpeedT ou ch™ accessible fo r remote support.  Address Book Allows you to add, ed it or delete contacts.  T elephony Allows you to config [...]

69 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.1 Remote Assistance Enabling Remote Assistance The Remote Assistance page al lows you to make yo ur SpeedT ouch™ accessible for remote support. Proceed as follows to use remote assistance: 1 If necessary , type a password in the Password box. 2 Click Enable Remote Assistan[...]

70 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.2 Address Book The Address Book page The Address Book page allows you to ad d, edit or delete contacts s o that you can easily call or e-mail them. Contact Details Per Contact following info rmation can be specified:  Last and First Name  Business , Home and Mobile tel[...]

71 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.3 Telephony Introduction The SpeedT ouch™ is equipped with:  Tw o Phone ports allowing you to connect up to two phones for makin g phone calls over the Internet.  One PSTN port allowing you to make phone c alls over the Public Switc hed T elephone Network (PSTN) netw[...]

72 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Configure This page allows you to:  Disable/enable the telephone service.  Configure you r V oIP settin gs:  SIP Uniform Resource Id entifier (URI)  Username and password : The username and passwo rd are used when authentication is requested by another SIP entity suc[...]

73 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Telephony services table T o view the telephony services: 1 In the upper ri gh t corner , click Details . 2 In the Pick a task list, click View telephony services . Configure View the telephony services : 1 In the upper ri gh t corner , click Configure . 2 In the Pick a task lis[...]

74 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface[...]

75 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.4 Telephony Statistics On this page On this page , you can view:  Call Statistics  Call Log Call Statistics The Call Statistics page allows you to view the number of:  Successful incoming calls  Missed incomi ng calls  Successful outgoing calls  Failed outg[...]

76 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.5 Game & Application Sharing Overview The Overview pa ge summarizes the appli cations or games installe d on a particular local host on your netw ork, for which the SpeedT ouch™ should accept inbo und initiated connections comi ng from the Internet. Configure On the Co[...]

77 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface  Assign a game or applicatio n to a specific network device.[...]

78 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.6 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follow s to access the Defined Games & Applications page: 1 In the T oolbox menu, click Game & Application S haring . 2 In the Pick a task list, click Modify a game or a[...]

79 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.7 Game or Application Definition Accessing the Game or Application Definition page Proceed as follow s to access the Game or Application Definition page: 1 In the T oolbox menu, click Game & Application S haring . 2 In the Pick a task list, click Modify a game or ap plic[...]

80 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Adding a Port Translation rule Proceed as follo ws: 1 Click the Edit link of the TCP/UDP port definiti on of the game or applicati on. 2 In the Protoc ol list, click the protocol the g ame or application uses. 3 In the Port Ran ge box, type the port range the gam e or applicatio[...]

81 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.8 New Game or Application Creating a new game or application Proceed as follo ws: 1 In the T oolbox menu, click Game & Application S haring . 2 In the Pick a task list, click Create a new game or appl ication .The following window appears: 3 T ype the name of the game or[...]

82 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.9 Parental Control Parental Control The SpeedT ouch™ allows you to bl ock/allo w particular W eb sites:  Based on the W eb site’ s URL.  Based on the W eb site’ s content.  By redirecting a W eb site to another W eb site. Overview The Overview pa ge displays: [...]

83 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Deny access to a specific Web site Use this feature if:  Allow is selected under Action for Un known Sites.  Block is selected under Action for Unknown Sites and yo u want to make an exception on an allow rule . For example: you are allo wing “provi der .com” but you w[...]

84 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Redirecting al l Web sites Proceed as follo ws: 1 T ype “*” in the We b S it e box. 2 Click Redirect in the Acti on list . 3 T ype the URL of the Web site you want to redirec t to (for example “mycompany .com/internetpo licy .htm”) in the Redirect box. 4 Click Add . 5 T [...]

85 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.10 Web Filtering Activation Accessing this page Proceed as fol lows: 1 In the T oolbox menu, click Parental Control . 2 In the Pick a task list, click Activate Web Fi ltering License . Web Filtering Activation page This page you can:  Activate a W eb Filtering evaluation [...]

86 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.11 Content Level Accessing the Content Level page Proceed as follo ws: 1 In the T oolbox menu, click Parental Control . 2 Click Configure . 3 Click the Edit link of the content l evel you want to edit. Overview The Content Level page gives you an overview of the different ca[...]

87 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.12 New Content Level Accessing the New Content Level page On this page you to create a new content leve l. Proceed as fo llows to access this page: 1 In the T oolbox menu, click Parental Control . 2 In the upper ri gh t corner , click Configure . 3 In the Pick a task list, c[...]

88 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Content level de finition Only W eb sites that match th e sele cted content level wi ll be allowed. Proceed as follows: 1 If you want to:  Allow a category: Select the check box next to the category name.  Allow an entire group: Select the check box next to the group na me[...]

89 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.13 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedT ouch™. There are different security levels, depending on the degree of se curity you need. Overview The Overview pa ge summarizes the o verall security policy configured on your[...]

90 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Details of a security level T o view the details of the cu rrently active security level: 1 In the T oolbox menu, click Firewall . 2 Click the Details link. Following informatio n is provided per rule th at is part of the security level  The name of the rule  The Action th[...]

91 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 6 Select an Action that should be done on t ra ffic for which the security rules applies:  Accept : to allow the traffic to pass  Deny : to drop the traffic (without notification)  Count : to let the traffic pa ss, but count it (Hits) 7 Click Apply .[...]

92 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.14 Intrusion Detection Intrusion Detection Y our SpeedT ouch™ protects your network against m alicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of tim es the SpeedT ouch™ [...]

93 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.15 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DN S host name (for example john.dynd ns.org) to a broadband connection even if it is using a dyn amic IP address. As soon as the device gets a new IP addr ess, th e dynamic DNS server updates [...]

94 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.16 User Management Overview The Overview page gives you an overview of the curre ntly configured users and their privileges. Click the name of a user to edit his user account. Configure On the Configure page, you can:  Click Add to create a new user account.  Click Edi[...]

95 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface W AN_Admi n This user can perform only W AN related configuration s via any access channel from any origin. User This user has access to the GUI (Overview pages, re mote assistance) via HTTP or HTTPS access channel from LAN origi n only . Guest This user does no t have any privi[...]

96 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.17 Edit User Editing a user account Proceed as fol lows: 1 In the T oolbox menu, click User Management . 2 Under Local User Data , click the name of the user you want to edit. The Edit U ser page appears. On this page, you can:  Click Reset Password to reset the password [...]

97 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.18 Change Default User The Default User page On this page you can ch ange the default user . If users browse to the Spe edT ouch™ W eb pages, they will be automatically logged on with this account. Changing the default user Proceed as follo ws: 1 In the T oolbox menu, clic[...]

98 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.5.19 Add User Adding users Pr oceed as follows: 1 In the T oolbox menu, click User Management . 2 In the Pick a task list, click Add new user . 3 The Add User page appears. 4 Under User definition you can configure:  The name of the new user .  The administration rights [...]

99 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6 Home Network Home Network Menu The Home Ne twork menu consist s of the follow ing items:  Devices Allows you the view/co nfi gure the devices detected on yo ur local network.  Interfaces Allows you to view/confi gure the interfaces th at are available on the SpeedT ouc[...]

100 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.1 Devices Overview The Overview pa ge gives you an overview of the devices that are currently connected to the SpeedT ouch™ network. Cl ick on a device na me to get more information on a specific device. Configure The Configure page gives you an overview of the devices th[...]

101 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.2 Device Settings Accessing the device settings page Proceed as follo ws: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) list, click the name of the device you want to view . Overview The Overview page displays the following items:  Information a[...]

102 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Configure The Configure page allows you to:  Change the devi ce information.  Allow a game or service running on th is device to be initiated from the Internet.[...]

103 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.3 Assign Public IP Introduction On this page yo u can assign the pu blic IP address of you r Internet Connection(s) to a specific device on your l ocal network. Y ou might want to do this if:  Y ou do not want to use the Network Address T ranslation engine of your SpeedT[...]

104 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.4 Wireless Device Settings Availability This page is only availa ble on SpeedT ouch™ devices equipped with a wireless access point. Accessing the wireless device settings page Proceed as follo ws: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) lis[...]

105 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.5 Access Point Settings Availability This page is only availa ble on SpeedT ouch™ devices equipped with a wireless access point. Accessing the Acce ss Point settings Proceed as follo ws: 1 In the left menu, cli ck Home Network . 2 Under Wireles s , click the name of the A[...]

106 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface  Allow multicast from Broadband Network : Displays whether you to allow/deny multicast messa ges f rom the Internet.  WMM : Displays whether WMM is enabled or disabled. Under Security the following fields are available:  Broadcast Network Name : By default the SpeedT o[...]

107 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface  128 bit, Alphanumeric : The 104-bit Network key consists of 13 alphanumeric characters.  128 bit, Hexade cimal : The 104-bit Network key consis ts of 26 hexadecimal digits. 4 Click Apply to immediately ap ply your changes. 5 Configure your wireless clie nt(s) with the sa[...]

108 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Allowing new wireless If you selected New stations are allo we d (via registration) or in the New stations are not allowed list, wireless clients h ave to be added manually . Proceed as follo ws: 1 In the Home Network menu, click Devices . 2 In the Pick a task list, click Searc[...]

109 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.6 Configuring WDS Availability This page is only availa ble on SpeedT ouch™ devices equipped with a wireless access point. What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by intr oducing one or more WDS-enabled de[...]

110 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.7 Interfaces Interfaces overview The Inter faces page gives you an overview of the interfaces used on your SpeedT ouch™. If you want to know more about the network settings of a specific interface, click the name of th e interface you want to view .[...]

111 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.8 Interface Settings Overview The Overview page gives you an o verview of the current interf ace settings. Configure The Configure page allows you to:  Change the IP address se ttings of the SpeedT ouch™.  Change the DHCP IP address pool settings. Assigning a new IP[...]

112 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface 5.6.9 DHCP Pool DHCP Pool page On the DHCP Pool page, you can create/cha nge a DHCP pool. Accessing the DHCP Pool page Proceed as follo ws: 1 In the Home Network menu, click Interface s . 2 Click the name of the interface which DHCP pool settings yo u want to change. 3 Click Co[...]

113 E-DOC-CTC-20051 017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Components of the DHCP Pool page The following setting s are available for con figuration:  Interfac e : The SpeedT ouch™ interface to which the DHCP pool applies.  Start Address : The start IP address of the DHCP server’ s address pool.  End Address : The end IP a[...]

114 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface[...]

115 E-DOC-CTC-20051 017-0148 v1.0 Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solution s for problems you may enco unter while installing or configuring y ou r SpeedT ouch™. If the suggestions do not resolve the prob lem, look at the support pages on http: // www .speedtouch.com/support or contact your service pr[...]

116 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 6 Troubleshootin g 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work If none of the LEDs light up, make sure that:  The SpeedT ouch™ is plugged into a power socket outlet.  Y ou are using the correct power supply for your SpeedT ouch™ device.  The SpeedT ouch™ is turned on[...]

117 E-DOC-CTC-20051 017-0148 v1.0 Chapter 6 Troubleshooting 6.1.1 Wired Ethernet Troubleshooting LAN LED does not light up Make sure that:  The LAN cable is securely conn ected to the 10/100Base-T port.  Y ou are using the correc t cable type fo r your Ethernet equipm ent, that is UTP CA T5 with RJ-45 connectors.[...]

118 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 6 Troubleshootin g 6.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients Check the following:  If registration is enabled, you must pr ess t he 'Association' button to register the wireless client or search for wi reless device s via the embedded W eb pages.  Make sure[...]

119 E-DOC-CTC-20051 017-0148 v1.0 Chapter 6 Troubleshooting 6.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Check the following:  Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your Windows XP system.  Y our computer doesn’ t support UPnP™ i[...]

120 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 6 Troubleshootin g Adding IGD Discovery and Control Y our Windows XP system is able to disco ver an d control Intern et Gateway Devices (IGD), like the Sp eedT ouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Cont rol client to your system. Proceed as follo ws: 1 On th[...]

121 E-DOC-CTC-20051 017-0148 v1.0 Chapter 6 Troubleshooting 6.3 Voice over IP Troubleshooting Introduction If you cannot establish a phone cal l via your SpeedT ouch™, try the suggestions below . Calling over VoIP If you have problems call ing via V oIP , check whether:  Y our telephone is correctly connected to th e SpeedT ouch™.  Y our [...]

122 E-DOC-CTC-2005 1017-0148 v1.0 Chapter 6 Troubleshootin g 6.4 Reset to Factory Defaults Resetting your SpeedTouch™ Y ou might consider a reset to factory defa ults as described below . Y ou can choose between:  Software reset  Hardware reset A reset to factory default settings dele tes the configuratio n profile settings. Therefore, afte[...]

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E-DOC-CTC-200 51017-0148 v1.0 Need more help? Additional help is available online at www .speedtouch.com © THOMSON 2005. All rights reserv ed.[...]