Toshiba B-852-TS12-QP manual

TEC Label/Tag Printer B-852-TS12-QP Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente[...]

LIST OF STANDARD OF CONFORMITY Manufacturer : TOSHIBA TEC Corporation Address : 570 Ohito, Ohito-cho, Tagata-Gun, Shizuoka-Ken, 410-2323 Japan declares that following product Product Name : Bar Code Printer Model : B-852-TS12-QP Options : All conforms to the following product specifications Generic Standard : EN 50 082-1 Safety : EN 60 950 EMC : EN[...]

TEC Label/Tag Printer B-852-TS12-QP Owner's Manual[...]

Safety Summary ENGLISH VERSION EO1-33028 ( ) i 6DIHW6XPPDU Personal safety in handling or maintaining the equipment is extremely im portant. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipm[...]

Safety Summary ENGLISH VERSION EO1-33028 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or e[...]

ENGLISH VERSION EO1-33028 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1 -1 1.1 Introduction .................................................................................................................... E1-1 1.2 Features ................[...]

ENGLISH VERSION EO1-33028 6. TROUBLESHOOTING ............................................................................................................ E 6-1 6.1 Error Messages.............................................................................................................. E6-1 6.2 Possible Problems ..................................[...]

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TEC B-852 series label/tag printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help g[...]

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.4 Accessories E1- 2 1.4 Accessories When unpacking the printer, please make sure all accessories are supplied with the printer.  Owner’s Manual (1 copy) (Doc./No. EO1-33028)  Print Head Cleaner (1 pc.) (P/No. 24089500013)  Supply Holder Frame (L) (1 pc.) (P/No. FMED0035201)  Supply Holde[...]

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.5 Appearance E1- 3 1.5 Appearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters. NOTE: D epth is 470 mm (18.5 inches) when the optional Cutter M odule is installed on the p rinter. Dimensions in inches +([...]

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 4.1 for further information about the Operation Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] key POWER LED (Green) [FEED] key [RESTART] key FEED REST AR T P A USE POWER ON LINE ERROR Print Head Print H[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.1 Precautions E2- 1 2. PRINTER SETUP 2.1 Precautions This section outlines the procedures to setup your B-852 printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional memory card, and perform ing a test p[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.2 Procedure before Operation E2- 2 2.2 Procedure before Operation This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions and printer in this manual and set up the printer at a proper location. 3. Assemble the Supply Hold[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.3 Assembling the Accessories E2- 3 2.3 Assembling the Accessories 2.3.1 Assembling the Supply Holder Frame The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media. 1. Assemble the Supply Holder [...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.4 Connecting the Cables to Your Printer E2- 4 2.4 Connecting the Cables to Your Printer The following paragraphs outlines how to connect the cables from the B-852 printer to your host computer, and will also show how to make cable connections to other devices such as the KB-80-QM keyboard, etc. Depending[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.5 Connecting the Power Cord E2- 5 2.5 Connecting the Power Cord 1. Make sure that the printer power switch is in the off position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into a grounded outlet as shown in the figure below. CAUTION! 1[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.6 Turning the Printer ON/OFF E2- 6 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning o[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 7 2.7 Loading the Media 2.7.1 Installing the Media onto the Supply Holder Unit The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Frame at the rear of the B-852 printer. The procedur[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 8 2.7.1 Installing the Media onto the Supply Holder Unit (Cont.) The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit. Be sure to follow the step-by-step procedure exactly or the au[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 9 2.7.2 Installing the Supply Holder Unit onto the Supply Holder Frame 2.7.3 Loading Media into the Printer 1. Insert the assembled Supply Holder Unit into the rear notches of the Supply Holder Frame as shown in the diagram below. 2. Now feed the media from the bottom of the media[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2-10 2.7.3 Loading Media into the Printer (Cont.) 2. Release the Print Head Block by pressing down on the Head Block Release Lever c as shown below. 3. Raise the Print Head Block to its fully open position as shown by the arrow d in the above diagram. 4. Release the locking levers on[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2-11 2.7.3 Loading Media into the Printer (Cont.) 10. After loading the media, don’t forget to move the Supply Holder Unit to the forward notch of the Supply Roll Frame as shown below. 11. If you are using labels or thick tag paper, then it may be necessary to increase the head pre[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.8 Setting Sensor Positions E2-12 2.8 Setting Sensor Positions 2.8.1 Setting the Feed Gap Sensor 2.8.2 Setting the Black Mark Sensor After loading the media, as outlined in the previous paragraphs, it will usually be necessary to set the Media Sensors used to detect the print start position for label or t[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.9 Loading the Ribbon E2-13 2.9 Loading the Ribbon 1. Raise the Top Cover and release and raise the Print Head Block as described in section 2.7.3, steps 1 and 2 . 2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right hand. 3. Install the Ribbon Supply Roll into the Pr[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.10 Inserting the Optional PCMCIA Cards E2-14 2.10 Inserting the Optional PCMCIA Cards When the optional PCMCIA interface board is installed into the B-852 printer, there will be two PCMCIA slots available as shown in the figure below. This allows for the use of Flash Memory Type Cards or I/O type Cards s[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.11 Test Print E2-15 2.11 Test Print The following test procedure allows you to perform a print test to verify that the printer is operating correctly. During the running of this test, the printer will first issue a blank label to allow the sensors to detect the Black Mark or Label Gap. Then it will print[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.11 Test Print E2-16 2.11 Test Print (Cont.) 8. Press the [PAUSE] key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message. 9. Press the [PAUSE] key again and the printer will now print five labels of characte[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.11 Test Print E2-17 2.11 Test Print (Cont.) 15. When you have finished performing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated. Example of the slant line test print l[...]

3. PRINTER OPERATION ENGLISH VERSION EO1-33028 3.1 Overview E3- 1 3. PRINTER OPERATION 3.1 Overview 3.2 Operating Modes This section will provide a functional overview of how the printer receives print data from your host computer and how it will operate in the various operating modes Labels will be created on the host Computer connected to your pr[...]

3. PRINTER OPERATION ENGLISH VERSION EO1-33028 3.2 Operating Modes E3- 2 3.2 Operating Modes (cont.) 2. Continuous (or batch) mode – In this mode, the labels will be continuously printed and fed until the number of labels specified in the label issue command has been printed. After the last label of the series has been printed the labels can be t[...]

4. ON LINE MODE ENGLISH VERSION EO1-33028 4.1 Operation Panel E4- 1 4. ON LINE MODE 4.1 Operation Panel This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode. When the printer is in On Line Mode and connected to a host computer, normal operation of printing images on labels or tags can be accomplished. • The [...]

4. ON LINE MODE ENGLISH VERSION EO1-33028 4.2 Operation E4- 2 4.2 Operation 4.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by , or printing. 2. If any error occurs during printing, an error message appears. [...]

4. ON LINE MODE ENGLISH VERSION EO1-33028 4.4 Dump Mode E4- 3 4.4 Dump Mode In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming com mands and debug the program. 1. The printer is turned on, standing by , or printing. 2. Press th[...]

4. ON LINE MODE ENGLISH VERSION EO1-33028 4.4 Dump Mode E4- 4 4.4 Dump Mode (Cont.) The data in the receive buffer is printed as follows: Print Conditions • Printing width: 4.2 inches • Sensor selection: None • Print speed: 4”/sec. • Printing mode: Depends on the selection in use. • 16 bytes/line Receive buffer size RS-232C: 10K bytes ([...]

5. MAINTENANCE ENGLISH VERSION EO1-33028 5.1 Cleaning E5- 1 5. MAINTENANCE 5.1 Cleaning 5.1.1 Print Head/Platen/ Sensors This chapter describes how to perform normal m aintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbon is replaced. The following sections describe period[...]

5. MAINTENANCE ENGLISH VERSION EO1-33028 5.2 Care/Handling of the Media and Ribbon E5- 2 5.1.2 Covers and Panels 5.1.3 Optional Cutter Module 5.2 Care/Handling of the Media and Ribbon Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water. 1. Remove the Plastic Head Screw and to detach th[...]

6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.1 Error Messages E6- 1 6. TROUBLESHOOTING This chapter lists the error messages and possible problems and their solutions. 6.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The print head block is opened in Online Mode. Close the print head block. Then press the [RESTART] key. HEAD[...]

6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.2 Possible Problems E6- 2 6.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions NO PAPER **** 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack. 1. Load new media. Then press the [RESTART] key. 2. Load the media properly. Then press the [RESTART] key. 3.[...]

6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.3 Removing Jammed Media E6- 3 6.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. Remove the jamm ed media from under the Upper Sensor Ass’y as follows: 1. Open the Top Cover. 2. Push the Head Block Release Lever to release and raise the Print Hea[...]

6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.4 Threshold Setting E6- 4 6.4 Threshold Setting To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, the darker (or more dense) inks can interfere with [...]

APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.1 Printer EA1- 1 APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-852 printer. A1.1 Printer The following is the printer specifications. Model Item B-852-TS12-QP Supply voltage Power consumption Operating temperature range Relative humidity[...]

APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.2 Options EA1- 2 A1.2 Options Option Name Type Description Source Cutter module B-7208-QM A stop and cut swing cutter. See NOTE. PCL5 interface board B-7708-PCL-QM These boards enable the B-852 printer to support the HP-PCL5. See NOTE. Expansion I/O interface board B-8700-IO-QM Installing this [...]

APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.3 Media EA1- 3 A1.3.1 Media Type (Cont.) [Unit: mm ] Label dispensing mode Item Batch mode Cut mode Label: 38.0 c Minimum m edia pitch 15.0 Tag: 25.4 d Label length Min. 12.5 Min. 32.0 e Width including backing paper 100.0- 242.0 100.0 – 235.0 f Gap length 2.5 – 20.0 6.0 – 20.0 g Black ma[...]

APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.3 Media EA1- 4 A1.3.3 Detection Area of the Reflective Sensor The reflective sensor is movable from the center to the left edge of m edia. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The reflective sensor should be aligned with the center of th[...]

APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.4 Ribbon EA1- 5 A1.4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative. Type Spool type Widt[...]

APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33028 APPENDIX 2 MESSAGES AND LEDS EA2- 1 APPENDIX 2 MESSAGES AND LEDS Appendix 4 describes the LCD messages displayed on the operation panel. Symbols in the message 1:  : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in [...]

APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33028 APPENDIX 2 MESSAGES AND LEDS EA2- 2 N OTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [L F] and [NUL] will not be displayed.) Example 1 [ESC] T20 E 30 [LF] [NUL] Comm and error The followi[...]

APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33028 APPENDIX 3 INTERFACE EA3-1 APPENDIX 3 INTERFACE  Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings. • Keep as short as possible. • Should[...]

APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES  Font[...]

APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-2 APPENDIX 4 PRINT SAMPLES (Cont.)  Bar codes 0: JAN8, EAN8 1: MSI 2: Interleaved 2 of 5 3: CODE39 (Standard) 4: NW7 5: JAN13, EAN13 6: UPC-E 7: EAN13+2 digits 8: EAN13+5 digits A:CODE128 B: CODE39 (Full ASCII) C: CODE93 G: UPC-E+2 digits H: UPC-E+5 digits I: EAN8[...]

APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) K: UPC-A L: UPC-A+2 digits M: UPC-A+5 digits N: UCC/EAN128 O: Industrial 2 of 5 P: PDF417 Q: Data Matrix R: Customer bar code S: Customer bar code of high priority T: QR code U: POSTNET V: RM4SCC W: KIX Code X: Micro PDF417 Z: MaxiCode[...]

GLOSSARIES ENGLISH VERSION EO1-33028 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate[...]

GLOSSARIES ENGLISH VERSION EO1-33028 GLOSSARIES Pre-printed media A type of media on which characters, logos, and other designs have been already printed. Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up causing a small dot to be burne[...]

INDEX ENGLISH VERSION EO1-33028 INDEX INDEX B Backing paper EA1-3 Bar code EA1-1 Batch mode 3-2 Black mark EA1-2 Black mark length EA1-3 Black mark sensor 1-4, 2-12, 5-1 C Centronics 1-3, 2-2 Cut mode 3-2 Cutter module 5-2, EA1-2 D Dimensions 1-3 E Effective print width EA1-3 ERROR LED 1-4, 4-1 Error message 6-1 Expansion I/O interface 1-3, 2-4 Exp[...]

INDEX ENGLISH VERSION EO1-33028 INDEX R Reflective sensor EA1-4 Resolution EA1-1 RESTART key 1-4, 4-1 Ribbon 2-13, 5-2, EA1-5 Ribbon holder 1-4 Ribbon supply roll 2-13 Ribbon take up roll 2-13 Ribbon width EA1-5 Rotation EA1-1 RS-232C 1-3, 2-2, 2-4, EA3-1 S Sensor 2-12, 5-1 Sensor adjust gear 2-12 Serial interface 1-3 Supply Holder Frame 2-3, 2-9 S[...]