Toshiba DKT2404-DECT manual

April 2009 TOSHIBA Telecommunication Systems Division DKT2404-DECT User Guide[...]

Publication Information T oshiba America Infor mation Systems, Inc. T elecommunication Systems Division Publication Information T oshiba America Info rm ation Sy stems, Inc., T elec ommunication Systems Division, reserves the right, without prior notice, to revise this information publicat ion for any reason , including, but not limited to, ut iliz[...]

© Copyright 2009 This document is copyrighted by T oshiba Americ a Information Sy stems, Inc. with all rights reserved. Un der the copyright laws, this d ocument cannot be rep roduced in any form or by any means—gr aphic, electr onic, or mec hanical, inc l uding recording, t ap ing , photocopyi ng, without prior written permission of T oshiba. N[...]

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T oshiba America Information Systems, Inc. T elecommunication Systems Division Limited W arranty T o shi ba America Information Systems, In c., (“T AIS”) warrants that: • The CIX Attendant Console equipment, such as the PC (excep t for fuses, lamps, and other consumables) will, upon delivery by T AIS or an authorized T AIS dea ler to a retail[...]

W ARRANTIES FOR NON-T OSHIBA BRANDED THIRD P ARTY PRODUCTS A valuable element of T oshiba’s product str ategy is to offe r our customers a complete p roduct portfolio . T o provide this value to our custom er s at the most optimal prices, we offer both T oshiba-branded and third-par ty manufactured product s that support our T oshiba S trat a CIX[...]

Strat a CIX DKT2404-DECT User Guide 04/09 i Content s Chapter 1 – STRATA DKT2404-DECT Technology ................ ............. ................ ............. ................ ............. ................ ............. . .... 3 Benefits ............... ............. ................ ............. ............. ................ ............. ...[...]

Content s Chapter 4 – Feature Access Codes ii Strat a CIX DKT2404-DECT User Guide 04/09 CIX No Service ............. ... .... ... ... ... ............. .... ... ... ... ... ............. .... ... ... ... .... ............ .... ... ... 25 Out of Range ... .... ... ... ............. ... ... .... ... ............. ... ... ... .... ............. ... [...]

Content s Chapter 5 – T rouble shooting and Specificati ons Strat a CIX DKT2404-DECT User Guide 04/09 iii Telephone Line Problems ................ ................. ................ ............. ................ ................ ... 50 Privacy .................... ................ ............. ............. ................ ............. ......[...]

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Strat a CIX DKT2404-DECT User Guide 04/09 1 STRA T A DKT2404-DECT 1 Y our DKT2404-DECT delivers ne xt generation DECT functionality fo r the S trat a series of cordless digit al telephones. DECT technology m inimizes any in terference between base stat ions in proximity or any surrou nding WLAN acce ss po ints. It is also engineered to work with yo[...]

STRA T A DKT2404-DECT 2 Strat a CIX DKT2404-DECT User Guide 04/09 The DKT2404-DECT is compatible with a ll S trata CIX and CTX systems Release 2 and later). All it requires for connection is a digital st ation port. Note System software release 2 or 3, or connection to a PDKU card will limit the DKT2404-DEC T displa y to 16 chara cte rs . The 2404-[...]

STRA T A DKT2404-DECT T e chnology Strat a CIX DKT2404-DECT User Guide 04/09 3 T echnology Y our DKT2404-DECT uses DECT 6.0 1.9 GHz technol ogy , whic h repres ents state-of- the-art desig n an d en g ine er in g. T his te ch no log y pr ov ide s: • Unsurpasse d ra nge, several times greater than conventional analog or cordless digital telephones[...]

STRA T A DKT2404-DECT Handset 4 Strat a CIX DKT2404-DECT User Guide 04/09 Handset The DKT2404-DECT cordless handset has sp ecial function buttons and an LCD that shows operating conditions. A se tting example is shown be low . Note The handset and base unit of your co rdless telephone is equipped with th e same secur ity code. I n orde r for this h[...]

STRA T A DKT2404-DECT Handset Strat a CIX DKT2404-DECT User Guide 04/09 5 T able 1. DKT2404-DECT Handset LCD Icon s Button Description +/- Selects ringer volu me in standby mode and sp eaker volume in t alk mode. Handset talk mode With slash Mute is on Without slash Mute is off Hands-free icon - Hands-free t alk or ea r speaker talk Shows when mess[...]

STRA T A DKT2404-DECT LCD Display 6 Strat a CIX DKT2404-DECT User Guide 04/09 LCD Display The LCD display consists of two lines of 24 characters each and six icons—Talk, Mute, Speaker, Message Waiting , Ringer Off and Battery. Base S t ation The base st a tion can be used on a surface or wall- mounted unit. SW1 is lo ca te d to the l eft of the p[...]

STRA T A DKT2404-DECT Cordless Digital T el ephone St andard Parts Strat a CIX DKT2404-DECT User Guide 04/09 7 Cordless Digit al T elephone St andard Part s Y our T oshiba cordless digital telephone includes the following items: • Base unit • Base unit stand • Base unit wall plate ad apter • Handset • Rechargeable handset batter y • Cha[...]

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Strat a CIX DKT2404-DECT User Guide 04/09 9 Inst allation 2 St e p 1 : Review Safety Instructions W ARN ING! T oshiba DOES NO T intend this unit to be waterproof. T o reduce the risk of fire, electrical shock, or damage to the unit, DO NOT expose this u n it to rain or moistur e. ä Read and underst and all product instructions. ä Follow all warni[...]

Inst allation S tep 1: Review Safety Instructions 10 Strat a CIX DKT2404-DECT User Guide 04/09 ä Never push objects of any kind into the ba se unit slots, as t h e objects could touch dangerous volt age point s or short out part s that could cause fire or electric shock. ä T o reduce the r isk of elec tric shock, do not disa ssemble this product.[...]

Inst allat ion S tep 1: Review Safety Instructions Strat a CIX DKT2404-DECT User Guide 04/09 11 W ARNING! ä Use only batter y model BT -1009. Use of any o ther battery could cause a safety hazard. ä Do not dispose of the battery in a f ire. The cell will explode. Under federal, st at e and local laws, it could be illegal to dispose of old batteri[...]

Inst allation S tep 2: Select Location 12 Strat a CIX DKT2404-DECT User Guide 04/09 St e p 2 : Select Location 1. Select a location that is not subj ect to excessive heat or humidity . Keep the base unit and ha ndset away from sou rces of el ectrical no ise, such as motors and fluorescent lighting. 2. Determine if the base unit will sit on your des[...]

Inst allat ion S tep 4: Connect T el epho ne Cables Strat a CIX DKT2404-DECT User Guide 04/09 13 St e p 4 : Connect T elephone Cables Y our cordless telephone must be connec ted to a S trata CIX digita l line port. W ARNING! Never install te lephone wiring during a lightning storm. ä T o connect as a st and-alon e telephone ä Connect the modular [...]

Inst allation S tep 5: Connect and Apply Power 14 Strat a CIX DKT2404-DECT User Guide 04/09 St e p 5 : Connect and Apply Power Base Unit 1. Plug the AC adapte r cord into the AC adapter input ja ck o n the base unit (sh own at right) . 2. Plug the AC adapte r into a standard 120V AC wall outlet. 3. Check to see that the power LED is lit. Charging U[...]

Inst allat ion S tep 6: Wall Inst allation (Optional) Strat a CIX DKT2404-DECT User Guide 04/09 15 St e p 6 : W all Inst allation (Optional) Import ant! You must place your DP/DKT-ser ies telephone into 2000-mod e before connecting the cordless telep hone; otherwise, the DP/DKT-series tele- phone will not work. See “ Step 3: “Place DP/DKT-serie[...]

Inst allation S tep 6: Wall Inst allation (Optional) 16 Strat a CIX DKT2404-DECT User Guide 04/09 Direct W all Mounting If you do not have a st andard wall plate, you can mou nt your telephone directly on a wall. Before mounting your tele phone, co nsider the following: • Select a location away from electrical cables, pipes, or other items behind[...]

Inst allat ion S tep 6: Wall Inst allation (Optional) Strat a CIX DKT2404-DECT User Guide 04/09 17 Charging Unit W all Mounting The charging unit is also designe d to be wall mounted. Before mounting your ch arging unit, consider the following: • Select a location away from electrical cables, pipes, or other items behind the mounting location tha[...]

Inst allation S tep 7: Install Handset Battery Pack 18 Strat a CIX DKT2404-DECT User Guide 04/09 St e p 7 : Inst all Handset Battery Pack 1. Remove the battery cover by p ressing the latch a nd slid ing the co ver down and of f the handset. 2. Slide the b attery pack down into the hands et (shown right) making sure the conn ectors on the battery an[...]

Inst allat ion S tep 8: Charge Batteries for First Time Strat a CIX DKT2404-DECT User Guide 04/09 19 St e p 9 : Inst all Headset (Optional) The optional headse t provides hands-free optio n. With the headset installed, you can us e the belt clip to carry the handset and cond uct a conversation. All feature ope ra tio ns re m ain the sam e ex cep t [...]

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Strat a CIX DKT2404-DECT User Guide 04/09 21 Operation & Setup 3 Power Up ä Handset - When the battery is put into the handset it st arts oper ation. Upo n power- up the handset search es for RF communication from the ba se station. ä Base S t ation - The ba se stat ion start s operation whe n the AC adapter is plugged in (there is no On/Off [...]

Operation & Setup Operation with the Strat a CIX 22 Strat a CIX DKT2404-DECT User Guide 04/09 Making a Call to Another Extension 1. Press th e TA L K button or the speaker-icon button on the han dset. The handset blinks ACQUIRING LINK on the handset LCD and dial to ne is heard. During this time the curre nt volu me is displayed for t wo seconds[...]

Operation & Setup Operation with the Strat a CIX Strat a CIX DKT2404-DECT User Guide 04/09 23 Receiving a Call from Another Extension 1. When you receive a call from anothe r extension the handset rings a to ne an d shows the information of the calling party (e .g., name and ext. number in place of the INCOMING CALL display) on the LCD. 2. Pres[...]

Operation & Setup Operation with the Strat a CIX 24 Strat a CIX DKT2404-DECT User Guide 04/09 Making an Out side Call 1. Press the outside line button (usually the F1 button). The handset conn ects to the base station, Receives the enab le command from the S trata CIX and goes into t alk mode - the line button light s, the curren t volu me show[...]

Operation & Setup Operation with the Strat a CIX Strat a CIX DKT2404-DECT User Guide 04/09 25 Finish T alk Mode When your call is complete, end the connection by pressing the TA L K button on the handset, or just place th e handset on the charger . Redial (Option) If the Redial option is enabled, the Redial (F 8 button) is used to invoke th e o[...]

Operation & Setup Operation with the Strat a CIX 26 Strat a CIX DKT2404-DECT User Guide 04/09 Out of Range ä When the handset is in the id le mode, it will show this sc reen when it cannot find the base station (Out of Range). ä If the TA L K , speaker-i con or one of the F1-F1 2 butt on s ar e pr es sed bu t the handset cannot establish an R[...]

Operation & Setup Operation with the Strat a CIX Strat a CIX DKT2404-DECT User Guide 04/09 27 Low Battery Y our DKT2404-DECT comes equipped with one rechargeable BT1009 battery th at provides 16 hours of talk time and seven days sta ndby time (fully charged). The LCD shows the battery according to the remaining capacity . Low battery symptoms a[...]

Operation & Setup Operation with the Strat a CIX 28 Strat a CIX DKT2404-DECT User Guide 04/09 Hands Free ä Press the speaker-icon button in either st andby mode or during a call. The handset goe s to hands-free op eration and the speaker icon displa ys on the screen. ä Press TA L K to return to return t o “non-spe aker” (n ormal) ope rati[...]

Operation & Setup Operation with the Strat a CIX Strat a CIX DKT2404-DECT User Guide 04/09 29 Pressing the up button again shows this screen Pressing the up button a third time shows this screen ä When the ringer volume is Of f (Vibr ate) , the handset vibrates instead of ringing. If the handset is on the charger and a call comes in, the r ing[...]

Operation & Setup Menu Setting Mode 30 Strat a CIX DKT2404-DECT User Guide 04/09 Menu Setting Mode The Menu setting mode can change variou s settings such as ring type, registration and deregistration. ä Press TA L K or the speaker-ic on button in any menu setting mode to cancel th e operation and go into idle mo d e. ä If there is no key ope[...]

Operation & Setup Menu Setting Mo de Strat a CIX DKT2404-DECT User Guide 04/09 31 5. The handset will emit a conf irmation tone and show Save d on the LCD and then go to the menu list mode. End of Range Alarm 1. Press th e menu/MUTE button while the ha ndse t is in idle mode. The LCD shows the menu list and the ha nd se t go es to me nu list mo[...]

Operation & Setup Menu Setting Mode 32 Strat a CIX DKT2404-DECT User Guide 04/09 Registration 1. Press th e menu/MUTE button while idle. The LCD shows the menu list mode. Press the - button to go to the next screen. 2. Select Register using the + or - button and press menu/MUTE . 3. The LCD shows the message below . Select No or Y es by the + o[...]

Operation & Setup Menu Setting Mo de Strat a CIX DKT2404-DECT User Guide 04/09 33 7. The handset is registered to the base st ation afte r the LCD shows the message below and goes idle. Deregistration 1. Press the menu/MUTE button in idle mode. The L CD shows the menu list and the handset goes to menu list mode. 2. Select Deregister by pressing[...]

Operation & Setup Menu Setting Mode 34 Strat a CIX DKT2404-DECT User Guide 04/09 Base Registration PIN 1. Press th e menu/MUTE button while in standby mode. The LCD shows the menu list and the handset goes into menu list mode. 2. Use + or - button to go through the screens to the Base Registra tion PIN screen as shown below and press the menu/M[...]

Operation & Setup One T ouch Dialing Strat a CIX DKT2404-DECT User Guide 04/09 35 One T ouch Dialing Buttons F9 - F12 can be as One T ouch Dial buttons. Dial S tore Mode 1. Press th e menu/MUTE button in standby mod e. The LCD shows the menu list. 2. Select One T ouch Dial Setting using the + or - buttons and pr es s menu/MUTE . 3. The handset [...]

Operation & Setup One T o uch Dialing 36 Strat a CIX DKT2404-DECT User Guide 04/09 5. If no number is stored, the LCD shows the following: If, for instance, a 24 di git number is stored, the LCD displays: 6. Use the keypad to enter a number . T o delete the last digit, press the - button. T o delete all dig its, press and ho ld the - button. On[...]

Operation & Setup F9~F12 Feature Buttons Strat a CIX DKT2404-DECT User Guide 04/09 37 Dial Out 1. Press th e TA L K button on the handset (the curren t volume shows for 2 seconds) to get dial tone. 2. Press a One T ouch Dial button - the number registered will be s hown and the digits sent to the S trat a CIX. ä An error tone is emitted when t[...]

Operation & Setup Redial a Number 38 Strat a CIX DKT2404-DECT User Guide 04/09 Redial a Number ä Press Ta l k and then Redial . T he last num ber called is redialed . Note If you are using the Strata CTX system, the Redial button works only with th e last dialed number that was answered. If you dial a number and receive no answer, the Redial b[...]

Strat a CIX DKT2404-DECT User Guide 04/09 39 Feature Access Codes 4 Feature Access Codes This chapter gives yo u all of the cordless digital telephone features in alphabetical order . Y our cordless digit a l telephone provides many of the same features as a 2000- series corded digit al telephone. In addition to the Msg , Hold , Cnf/T rn and Redial[...]

Feature Access Codes Feature Access Codes 40 Strat a CIX DKT2404-DECT User Guide 04/09 External S peaker On Ext. button + #492 + source number + # External S peaker Off Ext. button + #493 Call Forward - Refer to T able 3 Call Park Activate Cnf/T rn + #33 + Orbit Number (or #33#) Retrieve Ext. button + #32 + Orbit Numbe r (or #32#) System Orbits 700[...]

Feature Access Code s Feature Access Codes Strat a CIX DKT2404-DECT User Guide 04/09 41 Do Not Disturb Local - On #6091 Local - Off #6092 Remote - On #6191 + ext. no. + Pass Code Number + # Remote - Off #6192 + ext. no. + Pa ss Code Number + # Door Lock Control #12 + Door Lock Number Door Phone Ca lling #15 + Door Phone No. (01~24, depending on sys[...]

Feature Access Codes Feature Access Codes 42 Strat a CIX DKT2404-DECT User Guide 04/09 Busy , Do Not Disturb 2 Executive 3 Paging Page All Groups #30 Page Indivi dual Group s #31 + Group Number Emergency Page - Individual Group #38 + Group Number Emergency Page - All Groups #37 Answer for External Group Page #5#36 + Zone Number Repeat Last Number D[...]

Feature Access Code s Call Forward Codes Strat a CIX DKT2404-DECT User Guide 04/09 43 Call Forward Codes V oic e Ma il (VM) Direct Transfer to V oice Mail #407 + Ext. Number V olume Control - Beep #6101 V olume Control - Ringing #6102 T able 3. Call Forward Procedure Feature Button Sequence Call Forward Any Call - Internal and Incoming Line Calls: [...]

Feature Access Codes Call Forward Codes 44 Strat a CIX DKT2404-DECT User Guide 04/09 Call Forward - Incoming Line Calls: Forward incoming line ca lls only . All Calls to an ext. Press ext. button + #6013 (tone) + dial the dest. ext. no . (to ne) All Calls to outside telephone no. Press ext. button + #6013 (tone) + outside line access code + dest. t[...]

Feature Access Code s Call Forward Codes Strat a CIX DKT2404-DECT User Guide 04/09 45 No Answer to an ext. Press ext. button + #6032 (tone) + dial the other teleph one’s ext. no. + enter other telephone’s CF pass code (tone) + # + dest. telephone no. (tone) + timer (08~60) (tone) No Answer to outside telephone no. Press ext. button + #6032 (ton[...]

Feature Access Codes Call Forward Codes 46 Strat a CIX DKT2404-DECT User Guide 04/09 Call Forward - Incoming Line Call - Set for An ot her S t ation: Enables you to set forwarding of incoming line ca lls for another telepho ne wit hin your te lephone system All Calls to an ext. Press ext. button + #6014 (tone) + dial the other teleph one’s ext. n[...]

Strat a CIX DKT2404-DECT User Guide 04/09 47 T roubleshooting and S pecifications 5 T roubleshooting If your cordless telephone is not performing to your expect ations, try the suggestions in T able 4. If you are still unable to resolve the proble m, contact y our telephone System Administrator . Import ant! Do not attempt to service this unit your[...]

T roubleshooting and Specifications DKT Mode 48 Strat a CIX DKT2404-DECT User Guide 04/09 DKT Mode When a T oshiba DKT is connected to the Base of a cor dless handset, the co rdless telephone LCD will display “DKT Mode” whe never the digital te lephone is in use. Import ant! If the cordless telephone is in a st and-alone configuration a nd its [...]

T roubleshooting and Specific ations Charging Spare Battery Packs Strat a CIX DKT2404-DECT User Guide 04/09 49 Charging S p are Battery Packs The charging unit of your cordless telep hon e is equi pped to cha rge the spare battery pack with or without the handset in the front slot. 1. Slide the s pare battery pack into th e second s lot in the char[...]

T roubleshooting and Specifications T elep hone Line Prob lems 50 Strat a CIX DKT2404-DECT User Guide 04/09 T elephone Line Problems The FCC and IC have granted the telephone comp any the right to disconnect service in the event th at your telephone cau ses problems on the te lephone line. Also, the telephone company may make c hanges in facilities[...]

T roubleshooting and Specific ations Specifications Strat a CIX DKT2404-DECT User Guide 04/09 51 S pecifications For frequencies, power requirements , weight and size specifica tions, see T able 5. T able 5. Specifications General Frequency Control Phase Lock Loop Cordless T elephone T echnology DECT 6.0 Operating T emperature +32 ° F to + 104 ° [...]

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