Toshiba GMAD00348010 manual

GMAD00348010 01/13 If you need assistance: T echnical support is available on line at T o shiba’ s W eb site at support.toshiba.com . At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads. For more in formation, see “If Something Goes Wron[...]

2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . For the s tate of California only . Model: Satellite ® /Satellite Pro ® U800t Series Recordable and/or ReWritable Drive(s) and Associated Soft[...]

3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]

4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n. Contact T o shiba’ s Support W eb site at supp[...]

5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz freq uency ra nge. FCC requir es this prod uct to be used indoors for frequency ra nge 5.15 GHz to 5.25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite syst[...]

6 5.375 x 8.375 ver 2.3 Exposure to Radi o Frequency Radia tion The radiated output power of the TO SHIBA W ireless LAN Mini PCI Card is far below the FCC radio f requency ex posure limits. N everthele ss, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential f or human cont act during normal operation is minimize[...]

7 5.375 x 8.375 ver 2.3 This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz fr equency ran ge. Industr y Canada r equires this pr oduct to be use d indoors for fr equency ra nge 5.15 GHz t o 5.25 GHz to reduce the potential for harmful interference to co-cha nnel Mobile Satellite sy stems. High power radars are[...]

8 5.375 x 8.375 ver 2.3 In the European Union, thes e symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recov ery and recycling. This Directi ve applies to EU member count ries only and does not apply to end users in other co un tries such as the United States. Although the in[...]

9 5.375 x 8.375 ver 2.3 1. Sticker Please put the following stick er on de vices incorpora ting this product. 2. Indication The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. O F : This equipment uses OFDM modulation. 3 The interference range of this [...]

10 5.375 x 8.375 ver 2.3 VCCI Class B Information Device Authorization This device obtains the T echnical Regulation Confor mity Certif icati on and the T echnical Conditions Compliance Approv al, and it belongs to the de vice class of radio equipment of low-po wer data co mmunication system radio station stipulated in the Ra dio Law and the T elec[...]

11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current ch[...]

12 5.375 x 8.375 ver 2.3 ❖ This device must be used with Acce ss Points that hav e employed and activ ated a radar detection feature required for European Communi ty operation in the 5 GHz ba nds. This device will operate under the control of the Access Point in order to av oid oper ating on a channel occupied by any radar system in the area. The[...]

13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electromagnetic ener gy . Th e lev el of ener gy emitted by devices with Bluetooth wireless technology howe ve r is much less than the electromagnetic energy emitted by wirel[...]

14 5.375 x 8.375 ver 2.3 Regulator y statements This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following: Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommuni[...]

15 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and ma y be subject to the approv al of the U.S. Department of Commerce prior to export. Any export, directly or indirectly , in contrav ention of the U.S. Export Ad ministration Re[...]

16 5.375 x 8.375 ver 2.3 T rademarks Satellite, Satellite Pro, and eco Utility are either register ed trademarks or trademarks of T oshiba Am erica Information System s, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Bl[...]

17 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promot es the ef ficient use of resources by working to achie ve our zero-waste-to-landf ill goal at all our production sites. In add ition to our existing waste reduction and recycling policies, T oshiba is st rongly committed to redu[...]

18 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 24 This guide ............................................................... 26 Safety icons ............................................................27 Other icons used ..............................................[...]

19 Contents 5.375 x 8.375 v er 2.3 Seeking additional help .....................................33 Check list .......................................................... 34 Precautions .......................................................34 Important information on your computer’s cooling fan ..................................................36 [...]

20 Contents 5.375 x 8.375 v er 2.3 Caring for your computer ........................................ 61 Cleaning the computer ......................................61 Moving the computer ........................................61 Using a computer lock ......................................62 Chapter 2: Learning the Ba sics .........................[...]

21 Contents 5.375 x 8.375 v er 2.3 Maintaining your battery ...................................80 Disposing of your computer ...................................80 Traveling tips .......................................................... 80 Chapter 4: Exploring Y our Co mputer’ s Features ..................... 82 Exploring the Start screen .......[...]

22 Contents 5.375 x 8.375 v er 2.3 Function Key ......................................................... 105 PC Diagnostic Tool Utility .....................................106 PC Health Monitor .................................................107 Recovery Media Creator ........................................ 108 Service Station .................[...]

23 Contents 5.375 x 8.375 v er 2.3 Appendix A: TOSHIBA Functi on Keys .............. ...................... 135 Functions ..............................................................135 Help file ...........................................................136 Display brightness .......................................... 136 Output (Display switch)[...]

24 I n t roduct ion W elcom e to the world of powerful, portable, multimedia computing. W ith your T o shiba computer , your work and entertainment can accompan y you where ver you go. Y our computer is ENERGY ST AR ® qualified. T osh iba is a partner in the En vironmental Protection Agency’ s (EP A) ENERGY ST AR ® Program and has desi gned thi[...]

25 Introduction 5.375 x 8.375 ver 2.3 When considering additions to your home office, purchase products that hav e earned the ENERGY ST AR ® for all your equip ment needs, which can sav e you mone y , save ener gy , and help protect the climate. Vi s i t http://www .energystar .gov or http://www .energystar .gov/powermanagement for more informatio[...]

26 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T osh[...]

27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the se riousness of the risk, and icons highlight [...]

28 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci f ications corresp onding to al l of the icons or switches shown on th[...]

29 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer . Please read the saf ety instruct ion informatio n on the Quick Start document (that shipped with your computer) caref ully and make sure you fully unde[...]

30 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vent s or heaters. ❖ Extreme heat, cold[...]

31 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light inten sity from windows by using blinds. Glare on the notebook display may cause eye strain, e y[...]

32 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing. ❖ The monitor should be about an arm length away wh[...]

33 Getting Started Selecting a place to work ❖ T ake short, strategically spaced rest breaks to a void eye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking regular breaks is especially important if you are working long hours on your comput er or working on a deadline. ❖ If st[...]

34 Getting Started Selecting a place to work For more specif ic recommendations on the safety and comfort of your computer en vironment, custom ers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration W eb site at: http://www .osha.gov/SL TC/etools/ computerworkstations/ Check list ?[...]

35 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury . If any of thes e eventualities should accidentally occur , immedi[...]

36 Getting Started Selecting a place to work Handle discs carefully . Avoid touching the surface of the disc. Gras p it by its center hole and edge. If you handle the disc incorrectly , you could damage the disc and possibly lose data. ❖ Scan all ne w files for viruses . This precaution is especially impor tant for f iles you recei ve via email o[...]

37 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 41 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, and printer . Y our computer con[...]

38 Getting Started Connecting to a power so ur ce Always use the TOSHIBA AC adaptor that was provided with your computer , or use AC adaptors sp ecified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the c omputer possibly resulting in serious injury . TOSHIBA a[...]

39 Getting Started Connecting to a po wer source 2 Plug the A C adaptor co rd into the DC-IN on the side of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet. The A C po wer light on the indicator panel glows white. Never attempt to connect or disconnec[...]

40 Getting Started Char ging the main battery Charging the main batter y The computer battery is not accessible by the user . Before using the battery to power the computer , you must charge the battery . T o charge the battery , leav e the co mputer plugged into an A C power source with the co mputer turned o ff until the battery light glows white[...]

41 Getting Started Re gistering your computer with T oshiba Initial setup The W indo ws 8 Startup screen is the first screen displayed when you turn on your computer for the first time. F ollow the on-screen instructions on each screen in order to properly install the operating system and begin using your compu ter . Setting up your software When y[...]

42 Getting Started T o Shut down your computer T o Shut down your computer 1 From the St art or Desk top scr een, m ov e your poi nter over the upper or lower right co rner of the screen. 2 When the W indo ws ® Charms appear , click the Settings () Charm. Pressing the power button before shutting down the Windows ® operating system could cause yo[...]

43 Getting Started T o place your computer in Sleep mode 3 In the lo wer right of the screen click the Pow e r ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system. T o place your computer in Sleep mode 1 From the St art or Desk top scr[...]

44 Getting Started Adding optional external de vices Adding optional external devices Before adding external devices, T oshiba recommends setting up your software. See “Setting up your software” on page 41 . After starting your computer f or the first time you may want to: ❖ Connect external de vices (see “Connecting an e xternal device ”[...]

45 Getting Started Recovering the Internal Stora ge Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored by running the recov ery utilities directly f rom your internal storage dri ve as described in the sections below . Howe ver , it is strongly recommended th at you create recov ery medi[...]

46 Getting Started Recovering the Internal Stor ag e Drive During the recovery process your computer must be connected to an external power source via the AC adaptor . When you create recovery media, only the operating system files, applications, and driver s originally shipped with the computer are backed up to the external media and can be restor[...]

47 Getting Started Recovering the Internal Stora ge Drive 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use. If an external optical disc drive is attached, the DVD option becomes available in the dialog box. 3 Check the “Information” area of the dialog box to det ermine the number of D VD[...]

48 Getting Started Recovering the Internal Stor ag e Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to ex ternal media before executing the recovery (see “Backing up your work” on page 67 ). During the recovery process your computer must be connected t[...]

49 Getting Started Recovering the Internal Stora ge Drive 4 Using the arro w ke ys, select the D VD op tion or the USB Flas h option, depending on which type of medi a you are using, and then press the ENTER key . 5 A warning screen appears, statin g that when the reco very is ex ecuted all data on your internal storage drive will be deleted and re[...]

50 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll down to “Refresh your PC without af fecting your files, ” and click Get Started . The “Refresh your PC” screen appears. (Sample Image) Refr esh your PC screen T[...]

51 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next but ton to be gin . The “Ready to refresh your PC” screen appears. (Sample Image) Ready to r efr esh your PC scr een Y ou will be prompted to refresh your system. 7 Click the Refresh b utton. 8 Y our system will restart. The “Refreshing your PC” windo w appears. When[...]

52 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll do wn to “Remove ev eryt hing and reinstall W indows, ” and click Get Started . The “Reset your PC” screen appears. (Sample Image) Reset your PC scr een[...]

53 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next button. The “Do you want to fully cl ean your driv e” screen appears. (Sample Imag e) Do you want to fully clean your drive scr een 7 Select one of the following options: ❖ Just r emove my files ❖ Fully clean the driv e The “Ready to reset your PC” screen appears[...]

54 Getting Started Recovering the Internal Stor ag e Drive Selecting the “Fully clean the drive” opt ion may take several hours. Installing drivers and applications The T OSHIB A Appl ication Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer . T o reinstall driv ers and applicatio[...]

55 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. Y ou can use the touch pad (the small, touch-sensitiv e area in front of the keyboard) and the adjacent control buttons to: ❖ Mov e the pointer on the screen [...]

56 Getting Started Using the touc h pad Select a n item 1 Move the pointer to the item you want to select. 2 Do one of the following: ❖ T ap the touch pad once OR ❖ Press and release the primar y (left-hand) control button (Sample Illustra tion) T ap once to select Open or activate an item 1 Move the pointer to the item you want to open/activat[...]

57 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and acti v ate other user interface elements. F or help with these probl[...]

58 Getting Started Using external display de vices Disabling or enabling the touch pad The touch pad is enab led by defaul t. T o enable/disab le the touch pad, press F5 . For more inform ation, see “Disabling or enabling the touch pad” on page 138 . Connecting an external device Depending on your system, some models may include USB 3. 0 port(s[...]

59 Getting Started Using external display de vices Selecting video cables T o connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or display device T o connect an HDMI™-compa tible television or display de vice to the computer: ❖ Connect one end of an HDMI™ ca ble (not incl[...]

60 Getting Started Customizing your compu ter’ s settings ❖ Second screen only (Sample Image) Display options window The ( ) + P keys navigate through the option s without activating a selection. Press ENTER to activate a selection. Y ou may also use the F4 key , and then press ENTER to activate a selection. Adjusting the quality of the externa[...]

61 Getting Started Caring for your computer Y ou may also wish to customize your po wer usage settings. For more information, see “Po wer Plans” on page 77 . There are additional custom settin gs you can choose. See “Utilities” on page 92 . Caring for your computer This section giv es tips on cleaning and moving your computer . For informat[...]

62 Getting Started Caring for your computer Using a computer lock Y ou may want to secure your comput er to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com . (Sample Illustration) Computer lock cable T o secure[...]

63 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage driv e. If the network you are using goes down and you must restart your [...]

64 Learning the Basics Using the ke yboard ❖ Back up your files to e xternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Howe ver , if your internal storage dri ve suddenly fails, you will lose all the data on it unless you hav e a separate back[...]

65 Learning the Basics Using the ke yboar d Function keys The function k e ys (not to be confus ed with the Fn k ey) are the 12 keys at the top of the k eyboard. (Sample Illustration) Function ke ys F1 through F12 are called function keys because the y e xecute programmed functions when pressed. Used in combin ation with the Fn key , functio n keys[...]

66 Learning the Basics Mouse pr op erties Mouse properties Mouse properties allow you to ch ange your pointin g device or mouse settings. T o access Mouse properties: 1 Mov e your pointer over the upper or lower right corner of the screen. When the W indo ws ® C harms appear click the Sea rch ( ) Charm, click Settings and, in the Search f ield, ty[...]

67 Learning the Basics Saving your work Belo w is an example using the Search f ield to start an app: 1 Mov e your pointer over the upper or lower right corner of the screen. When the W indo ws ® C harms appear click the Sea rch () C h a r m . (Sample Image) Sear ching for apps 2 Start typing the app’ s name in the Search field. As you type, all[...]

68 Learning the Basics T oshiba’ s online r esou r ces HINT : Backing up all the files on your internal sto rage drive may take a considerable amount of time and multiple CDs/DVDs. Y ou may prefer to use a high-capacity file recovery system, such as an external hard drive. T oshiba’ s online resources T osh iba maintains a number of online site[...]

69 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is n ot being used, thereby co nserving energy and saving money in the process. It has a number of othe r features that enhance its energy ef ficienc y .[...]

70 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does no t indicate the battery life t hat will be obtained by any indi vidual user . Actual battery life may vary co nsiderably from specifications depending on pro duct model, configuration, application s, power manage[...]

71 Mobile Computing Char ging batteries TECHNICAL NOTE: Depending on your system, the R TC battery may only charge while the computer is turned on. Power management Y our computer ships with the power management optio ns preset to a configuration that will provide the most stable operating en vironment and optimum system performance for both A C po[...]

72 Mobile Computing Char ging batteries TECHNICAL NOTE: The recharging of the batter y may not occur when your computer is using all of the pow er provided by the AC adaptor to run applications, features , and devices. Y our computer's Power Option s utility can be used to select a powe r level setting that reduces the p ower required for syst[...]

73 Mobile Computing Monitoring battery power T o recharge the R TC battery , plug th e computer into a li ve electrical outlet and leav e the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display the inc[...]

74 Mobile Computing Monitoring battery power HINT : Be careful not to confuse the batter y light ( ), the power light ( ) , and the power button light. When the power light or power button light flashes amber , it indicates that the system is suspended (us ing the Windows ® operating system Sleep command). (Sample Illustration) P ow er and battery[...]

75 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the ag[...]

76 Mobile Computing Monitoring battery power 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 6 Configure the alarm settings to suit your needs. Conserving batter y power How [...]

77 Mobile Computing Monitoring battery power Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans lets you choose betw een maximum power sa vings and peak system performance. Y ou may also set individual po wer -saving options to suit your o wn needs. The follo wing sections describe how to choose a Po we[...]

78 Mobile Computing Using the eco power plan 6 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e po wer sav e time, etc. Y ou can click the plus signs to expand each item and to see what settings are a v ailable for each item. 7 Click OK to sav e the plan changes you ha ve performed. [...]

79 Mobile Computing T aking car e of your battery T aking care of your battery The follo wing sections offer tips on ho w to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor , overheats or changes color or shape while it is being used or charged, turn of f the computer’ s power immediatel[...]

80 Mobile Computing Disposing of your computer Maintaining your batter y Fully discharging your battery pack will allo w better accuracy of the battery meter . T o fully discharge your battery pack: ❖ Periodically , disconnect the computer from a po wer source and operate it on battery power until the battery pack fully discharges. Disposing of y[...]

81 Mobile Computing T raveling tips TECHNICAL NOTE: When traveling by air , you may be required to pass your computer through airport security equipment. The X-ray equipment will not harm your computer . Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON) if your computer has wireless LAN capab[...]

82 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the Start screen The Start screen is the launching pad for ev erything you can do in the W indo ws ® operating system, providing new and easy ways to access e verything from your fa v orite apps and W e[...]

83 Exploring Y our Computer’ s Features Exploring th e Start scr een For detailed information on the new W indows 8 functionality , refer to the W indo ws ® Help and Support. (Sample Image) W indows ® Start scr een Charms Use the W indo ws ® Charms to start apps, f ind documents, set up system components, and perform most other computing tasks[...]

84 Exploring Y our Computer’ s Features Explorin g the desktop Ti le s T iles can be accessed and launched from the Start screen. T ypical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other a pplications downloaded to your system. Exploring the desktop Y ou can use its features to start ap plications, f[...]

85 Exploring Y our Computer’ s Features Exploring the desktop Y ou may see v arious icons displayed on your system deskto p, for example: Recycle Bin—Holds files you ha v e deleted. Y ou may be able to retriev e these f iles until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the i[...]

86 Exploring Y our Computer’ s Features W indows ® St or e T ypical tasks in the notification area are Current time, Po wer usage mode, network connecti vity status, and speaker volume. T o activ ate a specific task, click the appropriate notification area icon. Notifications There are many types of notifications you can employ to help you with [...]

87 Exploring Y our Computer’ s Features Setting up for communications Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited. Y our system comes with a wireless LAN module. This is a te[...]

88 Exploring Y our Computer’ s Features Explor ing audio fe atur es Exploring audio features Y ou can use your computer to record sounds using the computer’ s internal microphone (av ailable on certain models) or an optional external microphone. Y ou can listen to sound files or audio CDs using the b uilt-in speakers, headphones, or external sp[...]

89 Exploring Y our Computer’ s Features Using the W eb Camera Using external speakers or headphones Y our computer is equipped with a full stereo sound system with internal speakers. Instead of usin g the internal speakers, you can connect headphones or a pair of external ste reo speakers. Before putting on headphones to listen, turn the volume d[...]

90 Exploring Y our Computer’ s Features Using the Memory car d r eader When the Web camera is not active the indicator light is off. Using the Memory card reader The Memory card reader suppor ts the use of Memory Stick ® , Memory Stick P R O™, or Secure Digital™ (SD/SDHC/SDX C). These media can be used with a v a riety of digital products: d[...]

91 Exploring Y our Computer’ s Features Using the Memory car d r eader When inserting memory media, do not touch the metal contacts. Y ou could expose the storage area to static electric ity , which can destroy data. Removing memor y media 1 If you are not currently on th e Desktop, choose the Desktop tile on the Start screen, otherwise skip to s[...]

92 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether, these allo w you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in this ch[...]

93 Utilities Desktop Assist ❖ Service Station ❖ TOSHIB A Application Installer Desktop Assist The Desktop Assist provides qu ick access to computer functions and allows you to customize a range of computer settin gs. T o access Desktop Assist from the Start screen begin typing Desktop A ssist , or while in the Deskt op screen double-click the D[...]

94 Utilities Desktop Assist Media & Entertainment The feature a v ailable in this cate gory is T OSHIB A V ideo Player (S a m pl e I ma ge ) Desktop Assist window – Media & Entertainment tab[...]

95 Utilities Desktop Assist T ools & Utilities The features that may be av ailable in this category are: ❖ eco Utility ® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Ke y (Sample Image) Desktop Assist windo w – T ool s & Utilities tab[...]

96 Utilities Desktop Assist Support & Recovery The features that may be av ailable in this category are: ❖ PC Diagnostic T ool Utility ❖ PC Health Monito r ❖ Recov ery Media Creator ❖ Service Station ❖ TOSHIB A Application Installer ❖ User’ s Guide (Sample Image) Desktop Assist wi ndow – Supp ort & Recovery tab[...]

97 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop screen double-click the Desktop Assist icon. 2[...]

98 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s different types of passwords on yo ur computer: ❖ A supervisor passwor[...]

99 Utilities Setting passwor ds (Sample Image) Supervisor P asswo r d tab 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . Under User Policy , this option may or may not ask for password verification. 7 Click OK to sa v e your password as a te xt f ile . 8 Click Sa ve . 9 Click OK Deleting a supervisor passw[...]

100 Utilities Setting passwor ds Using a user password A user password provides po w er-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re member it. TOSHIBA is not responsible for an[...]

101 Utilities System Settings System Settings System Settings is the TOSHIB A conf iguration management tool av ailable through the Windo ws ® operating system. T o access it: 1 T o access System Settings from the Start screen begin typing System Settin gs , or while in the Desktop screen double-click the Desktop Assist icon. 2 Click T ools & [...]

102 Utilities Sleep and Charg e ❖ General —Allows you to vie w the current BIOS version or change certain settings back to their default values ❖ Ke y b o a r d —Allows you to access the w ake-on ke yboard function, or to configure the function keys ❖ SA T A —Allows you to set conditions for SA T A ❖ Sleep and Charge —Allows you to [...]

103 Utilities Sleep and Charg e ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some external dev[...]

104 Utilities Sleep and Charg e Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the US B Sleep and Charge function. T o enable this function, select Enable . T o disable this function, toggle the Enable button to the Disabled position. Y ou can also control whether char ging takes place when the computer is ru[...]

105 Utilities Function K e y Function Key T urns noti fications for ke yboard backlight and touch pad status ON/OFF . (Sample Image) Function K e y The Function option is disabled by default. NOTE[...]

106 Utilities PC Diagnostic T ool Utility PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help document ation within the application for additional help. The PC Diagnostic T ool utility may show tests for features you do not have. This is normal and does not indicate a probl[...]

107 Utilities PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors computer system functions such as po wer consumption, th e cooling system and the 3D Accelerometer (availabl e on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the computer and related d[...]

108 Utilities Recovery Media Cr eator Recover y Media Creator The Recov ery Media Creator utility enables yo u to create recovery media that can be used to return y our system to it s out-of-bo x state, if necessary . For detailed information on using the utility to cr eate recov ery media, see “Creating recovery media” on page 45 . Service Sta[...]

109 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The TOSHIB A Ap plication Install er allows you to reinstall the dri vers and applications that were originally bundled with your computer . T o reinstall drivers and applications : 1 T o access TOSHIB A Application Installer from the Start screen begin typing A pplicatio n [...]

110 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It cov ers the problems you are mos t lik[...]

111 If Something Goes Wrong Pr oblems wh en you turn on the computer 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining program s one by one by selecting the program name, then End T ask . Closing all prog[...]

112 If Something Goes Wrong Pr ob lems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a [...]

113 If Something Goes Wrong The W indows ® operating system is not working 2 Check the INPUT specificati ons on the bottom of the computer . The output specifications of the A C adaptor must match the input specifications of the computer . 3 If the specif ications do not match, locate and use the A C adaptor that shipp ed with your computer . If t[...]

114 If Something Goes Wrong The W indows ® oper ating system is not working Y ou no w hav e se veral options: Refresh your computer ❖ Y our f iles and personalization settings won't change ❖ Y our computer settings will be changed back to their defaults ❖ Y our Apps from the W indows ® Store are retained ❖ Apps you installed from dis[...]

115 If Something Goes Wrong The W indows ® operating system is not working Startup Settings In previous Operating Systems the majo rity of the o ptions found on this menu were av ailable by pressing the F8 key during the W indo ws ® boot process: ❖ Enable low resolution video mode Restarts W indows ® using your current video driver at lo w res[...]

116 If Something Goes Wrong F ixing a pr oblem with Device Mana ger My bro wser cannot f ind the URL addr ess I typed in. Make sure you separated th e domain names of the address with the forward slash (/). Check the spelli ng of each name and the syntax of the address carefully . A single inco rrect letter or missed character will make it impossib[...]

117 If Something Goes Wrong Memory pr oblems Checking device properties Device Manager pro vides a way to vi e w the properties of a de vice. Properties include the name of the manuf acturer , the type of device, the dri vers installed, and the sy stem res ources assigned to the device. T o check a device’ s properties: 1 From the Start screen, t[...]

118 If Something Goes Wrong P ower and the batteries Power and the batteries Y our computer recei v e s its po wer through the AC ada ptor and po wer cord/cable or from the system batteries (battery and real-time clock (R TC) battery). Power pr oblems are interrelated. F or example, a f aulty A C adaptor or po wer cord/cable will neither po wer the[...]

119 If Something Goes Wrong K e yboa r d pr oblems After a period of time, the battery will lo se its ability to perfor m at maximum capacity and will need to be replaced. This is normal for all batteries . For more information on ma intaining battery p ower , see “Changing the main battery” on pa ge 78 . Keyboard problems Y ou hav e connected [...]

120 If Something Goes Wrong Display pr ob lems The screen does not look corr ect. Y ou can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize . This opens the Personalization windo w . Choose a theme for your desk top background, under Colors , Sounds , and Screen Sa ver [...]

121 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on yo ur TFT display when y ou turn on y our computer . Small bright dots may appear on your screen display when you turn on your computer . Y our display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision te[...]

122 If Something Goes Wrong Disk or storag e drive pr oblems 2 Click Computer from the list that appears. (Sample Image) Sear ch r esults for “computer” 3 Right-click the driv e you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up m enu, click Properties . The dri ve’ s Properties box appears. 5 Click the T ools tab . 6 Cli[...]

123 If Something Goes Wrong Sound system pr oblems Y our hard disk seems very slo w . If you hav e been using your computer for a long time, your files may hav e become fragmented . Run Disk Defragmenter . T o do this: 1 Mov e your pointer over the upper or lower right corner of the screen. When the W indo ws ® C harms appear click the Sea rch ( )[...]

124 If Something Goes Wrong Printer pr oblems Printer problems This sectio n lists some o f the most common prin ter proble ms. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper . Some printers will not start printing when there are ju[...]

125 If Something Goes Wrong W ir eless networking pr oblems Wireless networking problems This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking. The terms and concepts used assume a bas ic understanding of networks, and may be for more advanced users. If you need assistance or if you[...]

126 If Something Goes Wrong Develop good computing habits ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the priv ate address of 169.254.xxx.x xx assigned by W indo ws ® . 1 From the Start screen, type Cmd . 2 Click Command Prompt . 3 Enter IPCONFIG/ALL , and then press ENTER . The IP address for each activ e[...]

127 If Something Goes Wrong Develop good computing habits On a regular basis, back up the inf ormation stor ed on y our internal sto rage drive. Use W indo ws ® to back up f iles, or the en tire computer , to an optical disc, or external hard disk. Here are some ways you can do this: ❖ Use the W indo ws ® operating system to back up files or yo[...]

128 If Something Goes Wrong Develop good computing habits Saving system configuration with restore points The System Restore feature of the Windo ws ® operating system quickly creates restore points - ‘snapshots’ of your Windo ws ® operating system configuration - and saves them for later recall. If you experience problems after installing so[...]

129 If Something Goes Wrong Develop good computing habits 3 In the left pane, clic k System Pr otection . The System Protecti on tab of th e System Properties window appears. 4 Click System Restore... 5 Click Next . 6 Click the Restore point you want to use then click Next . The time stamp and descripti on of each Restore point is displayed. At thi[...]

130 If Something Goes Wrong Develop good computing habits Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power . Connect the AC adaptor before continuing. 1 From the Start screen, type Control . Click Contr ol Pan el from the list that appears. [...]

131 If Something Goes Wrong Develop good computing habits ❖ Restart the W indows ® operating system. Alw ays restart the W indo ws ® operating system after each installation, e v en if the installation utility does not prompt you to do so. This will ensure that the installation is complet ed, and will clean up anything that the installation uti[...]

132 If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a de vice wi thout an A C adaptor connected to the computer , the computer's battery power may be below the limit specif ied in the TOSHIB A Sleep utility or the battery may be depleted. Lo wer the limit in Sleep and Charge to enable char ging at the[...]

133 If Something Goes Wrong Other T oshiba Internet W eb sites Contacting T oshiba T oshiba’ s T echnical Support Web site For technical support, or to stay current on the most recent softw are and hardware options for your computer, and for other product information, be sure to regularly check the T oshiba W eb site at support.toshiba.com . Othe[...]

134 If Something Goes Wrong T oshiba’ s worldwide off ices For more information on additio nal T oshiba worldw ide locations, please visit: www .toshiba.co.jp /index.htm . Italy Centro Direzionale Colleoni Palazzo Perseo V ia Paracelso 10 20041, Agrate Brianza Milano, Italy Jap an T osh iba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, T o[...]

135 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOS HIB A Functi on ke ys pro vide a quick w ay to modif y selected system functions and to launch applications. Functions TOSHIB A Function keys are used to set o r modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display sw itch) ❖ T ouch pad ❖ M[...]

136 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TO SH IBA Function key displays the help file. This TO S H IBA Function key decreases the screen brightness. This TO S H IBA Function key increases the screen brightness.[...]

137 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) This TO S H IBA Function key cycles through the display options and highl ights the av ailable options. ( On l y t h e fi r s t option is av ailable when you do not hav e an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only[...]

138 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad Media buttons This TO S H IBA Function key enables/disables the touch pad. T o enable/d isable the touch pad press F5 . For more information on using the touch pad, see “Using the touch pad” on page 55 . This TO SH IBA Function key allo ws you to resta[...]

139 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Volume Mute Disabling or enabling wireless devices Keyboard Function keys Zoom (Display resolution) This TO S H I BA Function key enables/disables volume mute. When volume mute is enabled, n o sound will com e from the speakers or headphones. This TO S H I BA Function ke y enables/disables t[...]

140 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the co untry of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A app[...]

141 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide. AC Alternating Current BIOS Basic Input/Output System BD-R OM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD-R OM Compact Dis c Read-Only Memory CD-R[...]

142 Glossary DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Dig ital V ersatile (or V ideo) Disc Read-Only M emory eSA T A external Serial Advanced T echnology Attachment FAT File Allocation T abl e FCC Federal Communicat ions Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Dri ve HDMI High-Definition Multime[...]

Glossary 143 RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld Wide W eb Te r m s The follo wing terms may appear in this User’ s Guide. A active-matrix display —A liquid[...]

144 Glossary B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits in formation. Baud rate is th e number of signal changes per second (not necessari[...]

Glossary 145 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU ca che, L1 c ach e, L 2 ca che. CD —An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Onl y Memory)[...]

146 Glossary CPU —See Central Pr ocessing Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L 1 ca che, L2 ca che. cursor —An on-screen symbol (usually a flashing ver[...]

Glossary 147 disk drive —The de vice that reads and writes information and programs on e x t e r n al m ed ia or hard di sk. It rotates the disk at high speed past one or more read/write heads. document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved. See also f ile . double-click —T o[...]

148 Glossary F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, inform ation used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r ag e d r ive that keeps track of the location of stored files. fil e n am e —A set of characters tha[...]

Glossary 149 hardware —Th e physical components of a computer system. Compare softwar e . H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control) —O[...]

150 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed over a relati v ely li mited area and connected by a communications link that enables any de vice to interact with any other on the network. LED (Light Emitting Diode) —A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as th e source of light, [...]

Glossary 151 multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video in a comp uter program or presentation. Musical Instrument Digital Interface —See MIDI . N network —A collection of computers and associated de vices that ar[...]

152 Glossary pixel —Short for “picture element. ” The smallest dot that can be produced on a screen or printer . Plug and Play —Generally , refers to t he computer’ s ability to automatically configure itself to work with periph eral devices. When capitalized, refers to a sta ndard that, when followed by a device manufacturer , allows a c[...]

Glossary 153 res o lu t io n —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen . For a printer , resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixe ls a v ailable horizontally and vertically . res t ar t —Synonymous with reboot. T o reset the com[...]

154 Glossary Suspend —A feature of some Windo ws ® operating systems that allows you to turn off the computer without exiting your op en applications and to continue from where you left off when you turn the comp uter on again. Swipe —Swipe an open window to the le ft or right of the screen to display the next or pre vious window . system prom[...]

155 Index A A C adaptor 37 AC p ow e r 71 A C po wer light 37 accessing network 87 adding memory (optional) 44 optional external devices 44 adequate ventilation cooling fan 36 adjusting touch pad settings 57 app, starting 66 App, starting fr om Start screen 66 apps starting from Start screen 66 audio features 88 B backing up files 64 , 67 Backlit k[...]

156 Index battery indicator light 74 BIOS Setup see System Settings C caring for your computer 61 changing battery 78 charging the battery 40 cleaning the computer 61 communications set up 86 computer caring for 61 cleaning 61 disposal 80 en vironmental precautions 29 , 80 moving 61 running on battery power 69 setting up 37 computer lock 62 compute[...]

157 Index saving 67 Function Ke y 105 Function Ke ys disabling or enabling wireless devices 139 Function keys 138 backlit keyboard 139 display brightness 136 Help file 136 keyboard Function ke ys 139 media buttons 138 Output (Display sw itch) 137 volume mute 139 Zoom (Display resolution) 139 function keys 65 H headphones using 89 I icon desktop 84 [...]

158 Index deleting a user 100 instant password 98 power -on password 98 setting 98 setting a supervisor 98 setting a user 100 supervisor password 98 user password 98 PC Diagnostic T ool Utility 106 PC Health Monitor 107 port HDMI™ 58 power connecting cable to A C adaptor 38 cord/cable 39 cord/cable connectors 140 energy-s aving features 69 po wer[...]

159 Index icon 42 , 43 Sleep and Charge 102 Sleep mode 43 sounds recording 88 speakers using external 89 Start screen exploring the 82 starting an app 66 starting an app from Start screen 66 Startup menu problem solving 113 supervisor password, deleting 99 supervisor password, set up 98 system indicator light s AC p o w e r 37 LEDs 39 , 40 , 73 , 7[...]

160 Index W indo ws® operating system not wor ki ng 113 wireless netw orking 125 U USB Sleep and Charge cannot use 131 USB W akeup function does not work 132 user password, deleting 100 user password, setting 100 using a microphone 88 computer lock 62 eco po wer plan 78 Memory card reader 90 touch pad 55 We b C a m e r a 89 using the keyboard 64 U[...]