Toshiba HVR32-X manual

1 Digital V ideo Recorder EVR - DVR - HVR User Manual DVR8-X EVR8-X HVR8-X DVR16-X EVR16-X HVR16-X EVR32-X HVR32-X model no . Please carefully read these instru ctions before using this product. Save this manual for fu ture use.[...]

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iii Surveillix™ EVR/DVR/HVR User Manual Manual Edition 2 8099AA – APRIL 2007 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any pur pose, except as expressed in the Software License Agreement. Toshiba sha ll not be liable for technical or editorial errors or omissions contained herein.[...]

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v LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Di vision of Toshiba America Informatio n S ystems, Inc. ( “ISD”) makes th e follow ing limited w arranties. T hese limited warranties extend to the Original End-User (“You[r]”). Limited Two (2) Year W arranty of Labor and Parts The Imaging Systems Division of Toshiba America Inf[...]

vi IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – After unpacking th is product, rea d the owner’ s manual car efully, and f ollow all th e operating a nd other instruction 2. Power Sources – This produc t should be o perated only fro m the type of power source indic ated on the label. If no t sure of th e type of power s upply to your h ome[...]

vii IMPORTANT SAFEGUARDS, continued 15. Damage Requiring Service – Unplug the unit from the outlet and r efer servicing t o qualifie d service personn el under the following conditions: When the power-supply cord or plug is damaged. If liquid has be en spilled, or ob jects hav e fallen int o the unit. If the unit has been exposed to rain or water[...]

viii NOTES ON CLEANING Use a soft dry clot h for cleaning. For stubborn dirt, s oak the cloth in a weak detergent s olution, wring well and wip e. Use a dry cloth to wipe it dry. Do not use any type o f solvent, such as thinner and benz ene, as they may damage the surface of the DVR u nit. If using a chem ical saturated c loth to c lean the unit, f[...]

ix WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTI ON: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT RE MOVE C OVER (O R BACK). NO USER -S ERV ICE ABLE P ART S[...]

x RACK MOUNT INSTRUCTIONS Elevated Operating Ambie nt – If instal led in a cl osed or multi- unit rack assembly, t he operating ambient temper ature of the rac k environment may be greater than room am bient. Ther efore, consi deration sh ould be give n to install ing the equ ipment in a n enviro nment compatible with t he maximu m ambient temp e[...]

xi CE NOTICE This product is in conformity with th e following Euro pean Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE , 89/336/EEC (as amended by 9 2/31/EECand by A rticle 5 of 93/ 68/EEC) per the provisions of: EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995 EN 61000-3-2:1995 CISPR 24:1997 EN 61000-4-5:1995 EN 61000-3-3:1995 EN 61000-4-2:1995[...]

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xiii Table of Contents PREFACE ........................................................................................................................ ..............................................1 ABOUT THIS GUIDE ............................................................................................................... .....................[...]

xiv DISPLAY SC REEN ................................................................................................................. ................................30 CAMERA VIEW .................................................................................................................... ................................... 31 Recording Sta[...]

xv INFORMATION .................................................................................................................... ................................... 58 ADMINISTRATI VE SETUP ........................................................................................................... ..........................59 Storage C heck .....[...]

xvi Using the Graphica l PTZ Cont roller ............................................................................................. ....................... 81 Using the On-Screen Comp ass .................................................................................................... ...................... 81 UNDERSTANDING T O URS ..........[...]

xvii DIGITAL VERIFIE R OVER VIEW ...................................................................................................... ....................111 Installing the Di gital Ve rifier ................................................................................................ .............................. 111 Using the Digit al Veri [...]

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1 PREFACE ABOUT THIS GUIDE This manual is a setup and m aintenance gu ide that can be used for r eference when se tting up the DVR unit and for tr oubleshootin g when a problem occurs. Only author ized personn el should attem pt to repair this u nit. Toshiba reserves t he right to mak e changes to th e DVR units repres ented by this manual without [...]

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3 INTRODUCTION PRODUCT DESCRIPTION A Surveillix DVR is s imply a server that performs as a High Definition Di gital Recorder. By utilizing t he many features of a co m puter, including proc essing power, s torage capacity , graphics compression, a nd security fea tures, the DVR u nit is more power ful than t he analog recorders of th e past. The Su[...]

4 FEATURES Toshiba’s Surveilli x DVRs include th e following new fe atures: Optimized and De signed for Micr osoft® Windows XP Embedded® Supports up to 16 Relay Outputs on Alarm Activation Supports up to 16 Sensor Inputs for Alarm Control Remote System Operat ion & Configu ration Supports Multiple Simultaneous Remote Connecti ons PAN / TILT[...]

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7 CONTROLS AND CONNECTIONS This chapter inclu des the following information: • Input / Output Connector Locati ons • Front Panel Controls an d LEDs • Rear Panel Connec tors[...]

8 SYSTEM SPECIFICATIONS Surveillix™ state- of-the-art High Definit ion Digital Rec orders are ho used in a high p erformance an d versatile 4U or 5U rack-mo unt case allowing easy storage of multiple DVRs for ente rprise applications . Every Surveillix DVR unit comes equipped wit h the late st technology: EVR/DVR HVR Intel® Celeron D Proces sor [...]

9 EVR/HVR Hard Drive Activity & Power LEDs On / Off Power Switc h DVD±RW Drive Cooling Fan Air Intake Hard Drive Array USB Ports Hard Drive Array[...]

10 REAR PANEL CONNECTORS The re ar panel of the DVR uni t contains the connec tors used to attac h cameras, sens ors, and relays to the DVR. Below are dia gr ams that outline t he location a nd descripti on of each con nector: DVR/HVR ON OFF A C Powe r Connecto r Secondary Power Switch PS/2 Mouse Input PS/2 Keyboard Input DB-9 Serial Input 1 LPT Pa[...]

11 EVR/HVR ON OFF ON OFF CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in C H 6 in C H 7 in C H 8 in CH 9 in CH 10 in CH 11 in C H 12 in CH 13 in C H 14 in C H 15 in C H 16 i n CH 17 in C H 18 in CH 19 in C H 20 i n CH 21 in CH 22 in C H 23 in CH 24 in C H 25 i n CH 26 in CH 27 in C H 28 in CH 29 in C H 30 in C H 31 in C H 32 i n CH 1 O ut CH 2 Out CH 3 Out[...]

12 PCI Card Configuration x120 x60 PCI Configuration x120R PCI Configuration x240 8 and 16 Channel PCI Configuration RCA Video Out RS-422 Interface RCA Video Out A udio In p uts S-Video Outpu t RS-485 Interface SVGA Monitor Output RCA Video Ou t A udio In p uts RS-485 Interface[...]

13 x240 32 Channel PCI Configuration x480 PCI Configuration RCA Video Out S-Video Out SVGA Monitor Output Audio Inputs RS-485 Interface RCA Video Ou t S-Video Out A udio Inputs SVGA Monitor Output RS-485 Interface[...]

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15 GETTING STARTED This chapter inclu des the following information: • Included Compon ents • Setting up the DVR Hardware • Optional Compon ents[...]

16 IDENTIFYING INCLUDED COMPONENTS Surveillix™ DVRs come with a mous e, keyboard an d selected softw are and cables . Identify the f ollowing c omponents to m ake sure everything has be en properly inc luded with th e new DVR unit. If any of t he following items are missing, cont act the dealer to a rrange a replacement. DVR Unit Mouse Keyboard R[...]

17 OPTIONAL COMPONENTS To fully utiliz e the DVR unit ’s potential; several option al Surveillix c omponents ar e listed b elow. Contac t the dealer for mo re information. 1 Extra Video Storage Hard Drive Each DVR unit has a v irtually unli mited storage potential. Add additional Video Data Hard Drives to extend t he amount of V ideo Data the DVR[...]

18 KEYBOARD SETUP To attach the keyboard to th e DVR unit, plug the end of the Keyboard int o the keyboard PS/ 2 Port located on the b ack of the ma chine. The keyboard PS/2 Port c an be identifie d by the purple color. Refer to the Rear Panel Connec tors diagram for more information. MOUSE SETUP To attach the mou se to the DVR unit, plug t he end [...]

19 MONITOR SETUP The DVR may have on e or both of t he following co nnections ava ilable for monitors which ca n be used indiv idually or in t andem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach t he monitor or m onitors to the rear o f the DVR unit using the cable s upplied by the m onitor manufactur er. Refer to the monitor manual[...]

20 CONNECTING A VIDEO SOURCE TO THE DVR There are differen t types of V ideo Sources th at can be p lugged into t he DVR unit inclu ding DVD players, V HS players, and CCTV Cameras. The back of the DVR unit c ontains up to 16 vide o inputs dependi ng on the DVR model. The connectors use th e BNC standard. The inputs are hig hlighted bel ow. 8-Chann[...]

21 CONNECTING SENSORS TO THE DVR Each DVR un it may have up t o 16 Sensor inpu ts. These inputs can be used wi th devices such as infrar ed devices, moti on device , glass breakage a larms, door an d window trips, an d many more. Th e Sensors can b e set to Normally Op en or Normally Cl osed inside the software. There are 4 Common Grounds (-) a nd [...]

22 LOOPING OUTPUTS The 8 and 16 Channe l DVR units may have up to 16 Looping out puts. Depending on the des tination of the outp uts, each output may have to be termin ated. Looping outputs for a 1 6 Channel DVR looping are highlig hted below. 32 Channel EVR units may have up t o 32 looping ou tputs. The Video inputs are RJ -59 BNC connectors. Make[...]

23 CONNECTING A PTZ CAMERA Setting up a PTZ Camera is s imple. The DVR unit comes preassembled with an i nternal PTZ adapter. T he cabling may be ru n up to 4,000 ft using 2 2 Gauge Twisted Pa ir. It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and conv erts in to an RS-422/4 85 signal which is then s[...]

24 HARD DRIVE ARRAY Swapping a Hard Drive 1. Press the Hard Drive Power Butto n to turn off power t o the hard drive being removed. 2. Turn the Butt on Lock to the open positio n and push t he Handle Release Butto n 3. Pull the Rele ase Handle outward while rem oving the ha rd drive. Reverse steps to install. LOCK OPEN LOCK OPEN LOCK OPEN LOCK OPEN[...]

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27 DVR BASICS This chapter inclu des the following information: • Turning the DVR on an d off • Becoming famili ar with the Display screen • Defining Screen Div isions[...]

28 TURNING ON THE DVR Once the cables a nd adapters hav e been proper ly connected it is time t o turn on the pow er. To turn on the power follow t hese s t eps: 4. Turn on the monitor and any ex ternal peripher als (ex. Printers, Exter nal Storage Dev ices, etc.) c onnected to the DVR u nit. 5. Turn on the S econdary Power Switch loc ated in the r[...]

29 Importing DVR Settings 1. Exit to Windows by clicking the Exit Button on t he Main Display Sc reen and selectin g Restart in Windows Mo de. (See the Display Screen section lat er in this chapter) 2. Click Start > Programs > Surveillix > VFormat 3. Click the Import Button in the Sy stem Settings Tool section. 4. Select the location of th[...]

30 Changing Video Format 1. Exit to Windows by clicking the Exit Button on t he Main Display Sc reen and selectin g Restart in Windows Mo de. (See the Display Screen section lat er in this chapter) . 2. Click Start > Programs > Surveillix > VForma t. 3. Select the ap propriate vide o setting fr om the list in th e Video Settin g Section ?[...]

31 CAMERA VIEW The Camera statu s for each camer a is displaye d next to the Cam era number (or na me) on the Vide o Display Area. The following ar e Recording Status Indicator The camera status for eac h camera is displayed i n the upper right corn er on the Video Display Area. The following are the diff erent states for each ca mera: Recording Di[...]

32 SCREEN DIVISION BUTTONS The Screen Div ision Buttons allow you to view cameras in gro ups such as two by two, three by three a nd four by four. The butto n options are shown below. 1st Four Cameras View – Dis plays c ameras 1-4 in the Video Display Area. To ret urn to a differ ent Multi- Camera View, select a diff erent Screen Divis ion option[...]

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35 SETUP OPTIONS This chapter inclu des the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio[...]

36 SETUP OVERVIEW The Setup options allow you to o ptimize your DVR unit by adjusting thin gs like camera na mes, reboot sched ules, recording sc hed ules and more. It is ex tremely importa nt that you set up your DVR c orrectly for several reasons . • Recording Schedules – By opt imizing the recor ding schedul e you can inc rease the amou nt o[...]

37 CAMERA SETUP Setup New Camera 1. Attach camera to the rear o f the DVR chassis. 2. Click the Setup Button on the M ain Display Screen . 3. Click the Camera Setup Button to op en the Camera Se tup Display. 4. Select the ch annel that corres ponds with the new camera from th e Select Camera Drop Dow n Menu. 5. Enter a name for the camera in t he C[...]

38 HVR Registration (DVR/ EVR Upgrade Option) Use the followi ng instructions to register the netw ork recording func tionality of an HVR or upgr aded DVR/EVR. Contact y our sa les representative to p urchase the HVR upgr ade for a DVR or EVR. Have the following information ava ilable before r egistering t he HVR upgrade. HVR Software Serial Number[...]

39 7. Once validate d, the user will b e provided w ith the Unlock Code 8. Print the page and save for later r eference[...]

40 Unlocking a New Netw ork Camera 1. Start the Surveill ix DVR 2. Enter Setup 3. Enter Camera Setup 4. Click the Regis tration Button 5. Enter the Unloc k Code generat ed by the Tos hiba Registration Site i nto the “new serial number” field 6. Click Add a seri al number 7. Once the new serial numb er has been added to th e list, click OK Conne[...]

41 MOTION SETUP The DVR unit allows the user to adjust s everal different M otion Settings and create mo tion detection r egions. Create a Motion Region 1. Select a camer a channel 2. Place the mo use pointer at the upp er left hand c orner of th e area to designate, click and hold down the left mo use button, drag the mouse. Let go of the button w[...]

42 Activating an Alarm on a Motion Event 1. In the Motion S etup window, selec t a camera to edi t from the drop down menu 2. Create a motion area. 3. Select the A larm Output box. 4. Select a Control O utput to activate for the selected camera. 5. Select the dura tion to activ ate the Alarm when a motion event oc curs.[...]

43 FRAME SETUP OVERVIEW The Frame Setup Menu allows configurat ion of the PP S, resolution, quality, an d sensitivity of camera c hannels. When configurin g the PPS sliders the BLUE slider represents th e PPS the DVR will record during int ensive recording a nd have available f or transmitti ng to remotely connected systems. The RED slider represen[...]

44 Frame Setup (x60, x120 models) Frame Select Blue Slider : Se ts the PPS recorded during intensiv e recording and ava ilable for viewing on a remote clie nt PC. Red Slider: Sets the PPS recorded by the DVR during normal recording. Video Quality Lower quality video has a smal ler file size bu t appears more pix ilated. Sensitivity Sets the Keyfram[...]

45 Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model x240 model 360x240 1CIF 480 PPS 240 PPS 720x240 * 2CIF 240 PPS 120 PPS 720x480 ** 4CIF 120 PPS 60 PPS * Frames recorded in 720x240 ar e twice the size of the s tandard 360x240. Wh en recording at 720x240, each frame assigned to the channel will use 2 of the total fram[...]

46 SCHEDULE SETUP Recording Schedule The Recording Schedule Window all ows the user t o create differ ent recording schedules based on the day, time, and type of reco rding desired. In additio n, this window contains the System Restart opti ons that allow the us er to perform bas ic system maintena nce b y automatically sc heduling the DVR to resta[...]

47 Sensor Schedule The sensors will supersede all other types of rec ording modes (Motio n, Continuous, No Recording). Reg ardless of the recordin g schedule of a part icular camera, if a s ensor event occurs the associated cameras will begin recordin g as a Sensor Event. Senso r Recordings will be flag ged and sear chable using the I ndex Search M[...]

48 Create a Recording Schedule 1. Select a day to begin creat ing the sc hedule for -or- Sel ect the Day Selecti on Mode Butto n, enabling Multi Day Selectio n, to create th e same sched ule for multiple days. 2. Highlight the Time-Blo cks within the Reco rding Schedule Wind ow for the camera(s) se lected to schedul e. Once the desired Time-Blocks [...]

49 Special Day Schedule The user can create days that hav e a unique recor ding schedule . If necessary create these on days that are ‘not typic al’ such as Holidays, Special Events, etc. Creating/Editing a ‘Sp ecial Day’ Schedule 1. Click the Normal Day Mode Button t o enable the S pecial Day Mod e. 2. Select a day by typing the date or cl[...]

50 System Restart Setup System Res tart Setup allows th e user to def ine a schedule wher ein the DVR auto matically res tarts according to specified p arame ters. Create System Restart Schedule 1. Open the Sched ule Setup Display 2. Click the Syst em Restart Button 3. Select the day (s) of the week to s chedule an automatic system restart a nd sel[...]

51 ALARM SETUP The Sensor and Output Wi ndow allows y ou to enable, dis able and confi gure Sensors an d Control Outputs . Configure Sensor Response 1. Click the Setup Button on the M ain Display Screen . 2. Click the Alarm S etup Button t o open the Sens or and Output Displ ay. 3. Click to select NO or NC for the desir ed sensor. 4. Enter the Dela[...]

52 Activate PTZ Preset on Sensor 1. Create PTZ Preset Pos ition. See ins tructions in the PT Z Setup Chapter. 2. Click the Setup Button on the M ain Display Screen . 3. Click the Alarm Setup Butto n to open the Sensor and Output Display. 4. Click the Sens or Preset Button . 5. Select the d esired camera from the Channel Dr op Down Menu. 6. Select t[...]

53 GENERAL SETUP Beep on Login Fail Enables th e DVR to beep cont inuously in res ponse to a f ailed login attempt. Only an authoriz ed login will stop the beepin g. Sequence Setting Al lows the vide o out picture to automatica lly cycle thro ugh channel s at a set spee d. Ex : .Cycle through channels 1-6 at 4 second interv als. Voice Warning The D[...]

54 Intensive Recording Overview The Intensive Recording Option allows you to inc rease the Pic tures Per Second and t he resolution of a ny camera recordin g using sensor activation. When the inte nsive recording is activated, the resolution o f the remainin g cameras is immediately red uced t o 360x240 and the Pictures Per Second to a user-specifi[...]

55 TV-Out Setup The DVR unit features an optional T V-Out functional ity that allows users to output vi deo from a ny number of cameras, in se quen ce, t o a television or monitor display. 1. Select the TV Out Port to use NOTE: Each Port m ust be config ured indiv idually, i. e. one after the other. 2. Select the Use B ox to enable TV- Out function[...]

56 Auto Sequencing Setting Auto Sequencing i s used either in the main s creen when Auto Sequenci ng has been enab led or when a Spot-Monitor Out signal i s used to displ ay video on a spot mo nitor. Auto Seq uencing conv eniently dis plays video channels a nd at spec ified intervals , seque nces through each se lected channe l. Channel Selection C[...]

57 NETWORK SETUP Network Setup allows the user t o adjust settings such as Ports, setup emer gency PPP information for use with the Emergency Age nt and enable Remot e Access. Transport Rate A bandwidth throttl e based on percen tage of free netwo rk. Web Viewer (iDVR) Enables/Disables access to the DVR using the We b Viewer interface. Use with Eme[...]

58 PTZ SETUP The PTZ Setup Window allows enabli ng of PTZ cameras, creati on of Presets, c reation of Tours, and adjus tment of camera s peed settings. Many options listed h ere are features only availa ble on selecte d cameras. Refer t o the PTZ chapter in th is manual for further information on s etting up PTZ c ameras and setting PTZ options . I[...]

59 ADMINISTRATIVE SETUP Safely Remove Connected Device Chan g e Data Stora g e Location Select Date Export Log Data (1 to 7 days ) Log Data Display[...]

60 Storage Check The Storage Chec k allows users t o configure E- mail alarms, assign u sers to E-mail al arms and conf igure stora ge checks on the Surveillix DVR. General Configure E-mail a larms for the Surv eillix DVR. Users Confi gures which users will receiv e E-mails on alarm events Storage Check Configures when st orage checks will be perfo[...]

61 User Management The User Management Co nsole allows the admi nistrator to create, edit, and delete user acc ounts. Each user acc ount can be assig ne d different privileges to li mit the usage of the DVR system. Users can be give n administrator privileges by enabling all rights, however only the true adm inistrator ac count can log into the Use[...]

62 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR Software. For examp le: Since only one user is allowed to use the PTZ controls at a ny one time , an administrator wit h a higher rank can kick another u ser out and take c ontrol of the PTZ. The User Rank [...]

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65 SEARCH This chapter inclu des the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer[...]

66 SEARCH OVERVIEW The DVR unit has several options that allow the user to eas ily search, and find, a p articular section of vid eo. From Motion/S e nsor indexing to ca lendar views hi ghlighting day s with recorded vi deo; the D VR unit is equipp ed to help th e user quick ly find a spec ific video or event. The following chapter describes in det[...]

67 Adjust the Brightness of an Image 1. Select an ima ge to adjus t by double- clicking on th e desired image. Multiple im ages cannot b e adjusted at o ne time. 2. Move the Br ightness s lide bar to the right or left to adju st the brightn ess. 3. Reset the Brightn ess by mov ing the slider back to the c enter of the bar . Zooming In On an Image 1[...]

68 DAYLIGHT SAVINGS TIME The DVR automatically adjusts for Daylight Savings Time c hanges. When the hour “ jumps forward” no video is lost because an hou r is skipped. Howeve r when the hour “ falls back” there is a duplicate d hour that un der normal circ umstances w ould be recorded over. T h e Surveillix DVR actually r ecords both hours [...]

69 SINGLE CLIP BACKUP Along with the Sav e option, a single camera bac kup option is als o included with the Sur veillix software. The s ingle Camera or Clip Backup allows th e user to bac kup a single c amera without having to b ackup multip le cameras at a given tim e. The Clip Bac kup opt ion gives the users the ability to choose a backup ti me [...]

70 PERFORMING A BASIC SEARCH There are several different types of s earches that can be perf ormed on the DVR unit. The most basic involve s selecting the dat e, the time, the camera, and click ing play. 1. Select a date using the cale ndar button in t he Date Box. 2. Select a time by clicking th e up and down arrows to the right o f the time dis p[...]

71 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact mome nt where an event, such as a theft, occur red. The Preview Searc h gives a 24 Hour visual ov erview of a single cam era by separat ing a 24 hour perio d (1 day) into 24 ima ges, on e image for each h our of the day. The s earch can t hen be furth[...]

72 Performing a Preview Search 1. Select a sing le camera by eit her turning of f all camera s but one or dou ble-clicking a displayed im age. 2. Select the Previe w Search Button. 24 imag es display. If there is no recorded video d uring a portion of t he day, “No Image” wi ll be displayed wher e the image s hould be. 3. Refine the searc h by [...]

73 OBJECT SEARCH Object Searc h is a powerful searc h utility used to s earch a region on t he video for any mo tion changes. Res ults are neatly di splayed and can be viewe d quickly. Performing an Object Search 1. Perform a Basic Search. 2. Select a sing le camera, ei ther by turnin g off all camera s but one or by d ouble-clic king a display ed [...]

74 SEARCH IN LIVE The Search in Live featur e allows users to review events i mmediately while monitoring l ive video. P ause, rewind, a nd resume l ive video within secon ds of an alarm eve nt or suspicious ac tivity. 1. Move the mous e cursor over t he desired l ive video dis play on the Liv e Display Scree n. 2. Press the Scroll Button on the mo[...]

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77 PAN / TILT / ZOOM This chapter inclu des the following information: • Overview • Setting up the P TZ • Creating and View ing a Preset Positi on • Creating and View ing a Preset Patter n[...]

78 PAN / TILT / ZOOM OVERVIEW The PTZ controls within t he DVR unit allow for powerful contro l over the cameras. This c an be extremely benefici al by increasi ng the usefulness of the rec orded video. Using the PTZ c ontrols you c an create custom preset c onfigurations that can continuous ly swee p across large areas . SETTING UP A PTZ CAMERA Se[...]

79 ADVANCED PTZ SETUP NOTE: Preset and Tour opt ions may vary depending on the camer a Creating and Viewing Preset Positions A Preset Pos ition is a user-de fined location wh ere the camer a can be pointe d, zoomed in, an d focused. Pres et positions c an be defined and lab eled if the camer a supports t his. Creating a Preset 1. Inside Set up, sel[...]

80 PTZ Address Settings Some prot ocols support software addr ess settings. The RX Addresses and ID settings are compatib le with a particular line of receivers th at support 2 ID ad dresses The PT Driver Address is as sociated wit h the PTZ ID ad dress set on the camera. The addr esses must match for t he DVR to communic ate with the proper PTZ ca[...]

81 CONTROLLING A PTZ CAMERA The Surveillix DVRs provide c ontrol for a PAN/TILT c amera in two differ ent ways. • The first method is to use the Grap hical PTZ Controller that appears whe n the PTZ Button is click ed on the main sc reen. • The second metho d is to use the mouse to contro l the camera directly from th e live video d isplay. Usin[...]

82 UNDERSTANDING TOURS Travel Speed The speed betwee n one Preset p osition to the n ext Dwell Time The length of time (in seconds) that a PTZ Tour display s a Preset Posi tion. Setting: Start Pos / End Pos Define a Mimic Tour. The St art Position B utton begins the ‘recording ’ proces s. The Stop Positio n Button ends it. Pan Swing / Tilt Swin[...]

83 PTZ Tour Schedule Create PTZ Tour Schedule 1. Click the Setup Button on the M ain Screen 2. Click the PTZ Set up Button 3. Click the Tour Sc hedule Button t o open the PT Z Tour Schedule Wi ndow 4. In Single Selec t Mode select one day of the week to create a s chedule fo r or toggle to Multi Select Mode t o select multipl e day s with the same [...]

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85 BACKING UP VIDEO DATA This chapter inclu des the following information: • Overview • Saving Video to a DVD-R • Saving Video fr om a Single Camera • Scheduling Regul ar Video Backup[...]

86 BACKUP OVERVIEW The DVR can easily backup importa nt video data t o an internal or extern al media locat ion. The most c ommonly used for ms of this are CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every DVR unit comes standard equip ped with a DVD±RW drive, USB port, and Netw ork Adapter. The DVR is c apable of perf ormi[...]

87 General Backup Screen The General Back up Screen is used for performing bul k backup of video recorded by all ca meras for a select ed period or perio ds to a specified stora ge location. Hour / Minutes Recording data di splays in hourly ( 24 horizontal columns) an d 10 minute ( 6 vertical cell s) segments . Green cells indicat e time with recor[...]

88 Clip Backup Screen The Clip Screen is used for bac king up vide o recorded by individual c ameras for a s elected period of time to a s pecified stora ge location Performing a Clip Backup 1. Click the Backup Button on the Main Display Screen. 2. Click the Clip Bac kup Tab at th e top of the Bac kup Center Screen. 3. Set the Backup Time and End T[...]

89 Scheduled Backup Screen The Scheduled Screen is used for b acking up vi deo recorded by a ll cameras at a regular int erval. Performing a Scheduled Backup 1. Click the Backup Button on the Main Display Screen. 2. Click the Sche dule Tab at the top of the Bac kup Center Sc reen. 3. Set the Backup Time to perfor m the backup. 4. Set the Repeat Ba [...]

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91 LAN / ISDN / PSTN CONNECTIONS This chapter inclu des the following information: • Overview • Configuring TCP/IP Setti ngs • Connecting to a LAN[...]

92 LAN OVERVIEW The DVR unit can eas ily be conn ected to a Loc al Area Network (LAN) and uses Microsoft’s® pow erful an d secure Window s® XP Embedded oper ating system. Th is allows for easy a nd well-docum ented instruction s on setting up LAN conne ctions no matter what type of LAN you want t o use. A LAN is a group of computers a nd other [...]

93 NOTES:[...]

94 NOTES:[...]

95 EVENT SENTRY This chapter inclu des the following information: • Overview • Setup Event Sentry[...]

96 OVERVIEW Ev ent Sentry is des igned to allow the user to monitor dr ive status in DVRs utilizing an in ternal RAID 5 array. This utility a llows us ers to be notified via email in the event o f a drive failure. SETUP EVENT SENTRY 1. Double click the Event Se ntry Management icon on the des ktop to la unch the softwar e. 2. The Setup Wizard will [...]

97 9. Repeat the st eps abov e to add two more filters: IAANTmon:4 and IAANTmon:3 NOTE: The properti es for each filter wil l remain the sam e except the Event ID field, which correspond s to the filter na me. 10. After all three filters are added save the s ettings. File > Save 11. Exit the Event S entry Manageme nt Software. File > Exi t 12[...]

98 NOTES:[...]

99 WEB VIEWER This chapter inclu des the following information: • Overview • Configuring the Web Vi ewer[...]

100 WEB VIEWER OVERVIEW The DVR unit allows y ou to access video using Micros oft® Internet Expl orer® Browser 6. Highlights: View Live Video from most computer s Username and Pass word protected Easy to use grap hical interfac e Basics: 75 users can access the Web DV R simultaneously . The Web Viewer is an easy, sec ure way to view live video fr[...]

101 Configuring the Server for Remote Connection 1. Enter Setup on th e DVR unit. 2. Click the Network Setup Button 3. Uncheck the Disa ble Remote Contr ol option. You should now be allowed to adjus t port settings i f necessary. NOTE: If you are using a Firewa ll, it may be neces sary to adjust the port settings on b oth the DVR and the Fir ewall.[...]

102 NOTES:[...]

103 INCLUDED SOFTWARE SETUP This chapter inclu des the following information: • Emergency Agent Overv iew • Remote So ftware Overvie w • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview[...]

104 EMERGENCY AGENT OVERVIEW The Emergenc y Agent software is a utility tha t streams video ac ro ss a Loc al Area Network to a Client PC when an alarm is d etec ted on the DVR unit. The v ideo that s treams across c an be stopped, played forwards and bac kwards, in s low motion or real s peed. The utility is loaded at startu p and placed in the ta[...]

105 Setup Window Network Port Indicates the po rt which the Emergenc y Agent uses to lis ten for incoming events. This number shou ld be chan ged to the sam e number as is set in the Emer gency Port in Network Settings on t he DVR. Save Directory Sets the lo cation th at record ed video fo otage is saved to. Notice Options Configuration set tings f[...]

106 Search Alarm Window Export Quality It may be necessary to reduce th e overall size of a n .AVI file; for example, to em ail to someone. .AVI file sizes can be reduced by reducing the image quality . However, reducin g the image qua lity causes the .AVI v ideo to app ear more pixil ated. When s ize is not an is sue, setting quality to 100 is hig[...]

107 REMOTE SOFTWARE OVERVIEW The DVR unit was s pecifically desi gned to b e fully operated and maint ained remotely . It connects using the s tandard TCP/IP p ro tocol thorough connecti on types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LA N, and more. The Surv eillix Remote s oftware allows you to view live v ideo, search t hrough archived v [...]

108 Remote Client Minimum Requirements Intel® Pentium® IV 1.4 Ghz or e quivalent 512MB System Memory DirectX 9 or higher 32 MB Video Card Internet or LAN Conn ection (56K, D SL, Cable Modem, T1, ISDN, etc.) TCP/IP installed Microsoft® Windo ws® 2000 or XP Operating System 1024 x 768 dis play resolution 16 Bit color depth or better Remote Client[...]

109 Create a New Remote Connection 1. Select Start > Programs > Surveillix > Remote > Surveillix Remo te Center. The Surv eillix Remote Software o pens and the Local Connection Window opens . 2. Click New to open the Site Info window. 3. Select the Site Type and en ter a Site Name. Th e Site Name will be the nam e displayed insi de the [...]

110 Configuring the DVR In or der to access the DVR unit remotely , the DVR Server must be setup to al low remote connecti ons. Time Out Value Specifies a value (in seco nds) to wait for a si gnal from the Surveillix Remote Client. I f a signal is not received by that time, the conn ection is dropp ed. Center Port Used to transfer the connectio n d[...]

111 DIGITAL VERIFIER OVERVIEW .J PG images and .AVI vide o files that are exported from t he Digital Vide o Recorder are autom atically embe dded with a digital signature. Digit al Signatures are a way to verify the authentic ity of the ima ges to ensure that they hav e not been tam pered wi th or edited in any w ay. Included on the Software Ins ta[...]

112 BACKUP VIEWER OVERVIEW The Backup Viewer allows you t o play back the exported vide o in its proprietary format. Vid eo saved in this format is extr eme ly difficult to tamp er with and ther efore is the ideal solutio n when law enforceme nt and the legal d epartment are involved. This video cannot be read by any o ther viewer. The Backup View [...]

113 Loading Video from DV D or Hard Drive 1. Open the Back up Viewer program: Start > Programs > Surveillix > Backup View er > Backup View er. 2. Click the Open Button. The Total B ackup Search Window will open. 3. For DVD-ROM data, select the a ppropriate DVD-ROM drive letter from th e Backup Media B ox. For hard drive data, selec t ei[...]

114 SCS OVERVIEW SCS s oftware is Network DVR M anagement Software; a powerful util ity that allows 100 or more DVR un its to be contr olled using o ne computer. This s oftware allows you to view liv e video, search saved vid eo, edit and conf igure setup on eac h DVR, and import ma ps of buildings an d other locati ons. The SCS software was spec i[...]

115 NOTES:[...]

116[...]

117 APPENDIX: SPECIFICATIONS[...]

118[...]

119 DVR SPECIFICATIONS 8 16 CPU Intel® Celeron 3.2+ GHz CPU Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD with DVD±RW Operating System Microsoft® Windows ® XP Embedded NTSC Max 480 FPS Viewing Rate PAL Max 480 FPS NTSC 60 PPS – Max 60 PPS / 120 PPS – Max 120 PPS / 240 PPS – Max 240 FP[...]

120 NOTES:[...]

121 EVR SPECIFICATIONS 8 16 32 CPU Intel® 3.2+ GHz CPU Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Storage Potenti al Storage MAX Up to 8 HDD with DVD±RW Operating System Microsoft® Windows ® XP Embedded NTSC Max 480 FPS Viewing Rate PAL Max 480 FPS NTSC 120 PPS – Max 120 PPS / 2 40 PPS – Max 240 FPS / 480 PPS – Max 480 PPS[...]

122 NOTES:[...]

123 HVR SPECIFICATIONS 8 16 32 CPU Intel® Dual Core 3 .4Ghz CPU Storage (Hard Drive) 250 GB Standard / Virtually Unlimi ted Storage Potenti al Storage MAX Up to 8 HDD with DVD±RW Operating System Microsoft® Windows ® XP Embedded NTSC Max 480 FPS Viewing Rate PAL Max 480 FPS NTSC x240 – Max 240 PPS / x480 – Max 480 PPS PAL x240 – Max 200 P[...]