Toshiba KV-KLR manual

Operations Man ual Operations Man ual KV -KLR TM 8GHO44-96[...]

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iii Surveillix™ KV-KLR User Guide Manual Edition 26052AA - June 2004 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any pur pose, except as expressed in the Software License Agreement. Toshiba sha ll not be liable for technical or editorial errors or omissions contained herein. Th e info[...]

i v LIMITED WARRANTY DIGITAL VIDEO RECORDER Promptly register your pro duct with Toshiba on-line at http:// www.toshiba.com/taisi sd . By registering your product you w ill be eligible for periodic updates, announcements, and special offers applicable for your product. You will have access to extended warranty options, upgrades (as applicable), use[...]

v Safety Precautions WARNING: TO REDUCE THE RISK OF EL ECTRI CAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGERO US HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. WARNING RISK OF ELECTRICAL SHOCK DO NOT OPEN W ARNING : TO REDUCE THE RISK OF ELECTRICAL SHOCK, [...]

vi 1. Read Owner’s Manual After unpacking this produ ct, read the owner’s manual carefully, a nd follow all the operating and other instructions. 2. Power Sources This product should be op erated only from the ty pe of power source indicated on the label. If you are not sure of the type of power supply to your business or hom e, consult your pr[...]

vii 12. Disc Tray Keep your fingers well cl ear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury. 13. Burden Do not place a heavy object on or step on the product. The object may fall, cau sing serious personal injury and serious damage to the prod uct. 14. Disc Do not use a cracked, deformed, or repa ired di[...]

viii Notes on Handling Note on Moisture Condensation Notes on Locating Notes on Cleaning Notes on Maintenance  When shipping the DVR unit, the original shipping carton packing materials come in handy. For maximum protection, repack the unit as it was originally packed at the factory.  Do not use volatile liquids, such as insect spray, near th[...]

ix Table of Contents SAFETY PRECAUTI ONS ..................................................................................... V PREFACE ................................................................................................................. 1 A BOUT THIS G UIDE ..............................................................................[...]

x 4.5.1 Schedule Setup (Sensor) ................................................................................................................... 30 4.5.2 Creating a Recording Schedule (Motion and Co ntinuous) ....................................................... 31 4.5.3 Creating a Recording Schedule (Sensor) ..................................[...]

xi 6.2 S ETTING U P A PTZ C AME R A ...................................................................................................................63 6.2.1 Supported Protocols ...........................................................................................................................65 6.3 PTZ S ETUP .............................[...]

xii 12.2 C ONFIGURING THE S ERVER FOR R EMOTE C ONNECTION ......................................................................103 12.3 C ONNECTING TO A DVR USING W EB V IEWER ...................................................................................... 103 12.4 C LOSING THE W EB V IEWER ...................................................[...]

1 Preface Preface About this Guide This manual is a setup and maintenance guide that can be used for referen ce when setting up the DVR unit and for troubl eshooting when a probl em occurs. O nly authorized personnel shoul d attempt to repair this unit. Toshiba reserves the righ t to make changes to the DVR units represented by this manual without [...]

2 Introduction What is a Surveillix® DVR™ A Surveillix DVR is simply a server that perfo rms as a High Definition Digital Recorder. By utilizing the many features of a computer, includi ng proces sing power, storage capacity, graphics compressi on, and security features , the DVR unit is more powerful than the analog recorders of the past. The S[...]

3 New Features Toshiba’s Surveillix KV-KLR DVRs include the following new features: • Optimized and Designed for Micro soft® Windows® 2000 • Supports 4 Digital Control Outputs on Alarm Activation • Supports up to 16 Sensor Inputs fo r Alarm Control • Remote System Operation & Configuration • Supports Multiple Simultaneou s Remote [...]

4 CHAPTER DVR Description This chapter includes th e following information: • Input/Output connector locations • Front Panel Controls and LEDs • Rear Panel Connectors • Drive Positions • Serial Number Location[...]

5 1.1 Basic Features Surveillix™ state-of-the-art High Definition Digital Recorders ar e housed in a high performance and versatile 4U Aluminum Rack-Mo unt case allowing easy storage of mul tiple DVRs for enterprise applications. Every Surv eillix DVR Unit comes equipped with the latest technology: • Intel® Pentium® IV Processor • 10/100 Ne[...]

6 1.2 Front Panel Controls and LEDs The front panel of the DVR unit contains the devi ces that will be commonly used for data removal, retrieval, and backup replacement. The most comm on components and buttons are shown be low: 1 Figure 1.2 1 Power LED Display Displays When the DVR is on. 2 CD-RW Drive Used to backup video, install updates , and pl[...]

7 1.3 Rear Panel Connectors The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and de scription of each connector: Figure 1.3 1 110V / 220V Switch For switching between 110V and 220V power sup plies. 2 Alarm Outputs There are 4 Alarm (Relay) Outputs on this DVR 3 [...]

8 1.4 Serial Number 1) Part Number – You can find your part number located on the side of the DVR u nit as shown in Figure 1.4 . Serial Number – You can find your serial numbe r located on the side of the DVR unit a shown in Figure 1.4. NOTE: Be sure and keep your serial number wr itten down and accessible. Your serial num ber is required when [...]

9 CHAPTER Getting S t arted This chapter includes th e following information:  Included Components  Setting up your DVR Hardware  Optional Components[...]

10 2.1 Identifying included components Surveillix™ DVRs come with a mouse, keyboard and selected softw are and cables. Identify the following components to make sure everything has been prop erly included with your new DVR unit. If any of the following i tems are missing, contact your dealer to arrange a replacement. Included Componen t List: 1. [...]

11 2.2 Keyboard Setup To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyb oard PS/2 Port located on the ba ck of the machine. The keyboard PS/2 Port can be identified b y the purple color. Refer to the Rear Panel Conne ctors diagram for more information. 2.3 Mouse Setup To attach the mouse to the DVR unit, plug the en[...]

12 2.4 Monitor Setup Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and u se it. NOTE: The monitor you use must be capable of having a screen reso lution of 1024 x 768 and display colors of at least 24 Bit 2.5 Power Setup [...]

13 2.7 Connecting Sensors to the DVR Each DVR unit may have up to 4 Sensor inputs. These i nputs can be used with devices such as Infrared devices, motion devise, glass breakage alarms, door and window trips, and man y more. The Sensors can be set to Normally Open or Normally Closed inside the software. There are 4 Commons (-) a nd 16 inputs (+). T[...]

14 2.8 Connecting Control Outputs to the DVR Each DVR unit may have up to 16 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any ot her relay activated device. Control Output • Use 12V, below 300mA. For controlling lights or other devices, use another external relay. • Maximum voltage is [...]

15 2.9 Optional Components To fully utilize your DVR unit’s potential, several optional Surveillix components are listed below. Contact your dealer for more information. 1) Extra Video Storage Hard Drive – Each DVR unit has a virtually unlimited storage potential. By adding additional Video Data Hard Drives you can extend the amount of Vi deo D[...]

16 CHAPTER DVR Basics This chapter includes th e following information: • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions[...]

17 3.1 Turning on the DVR Once the cables and adapters have been properl y connected (See Chapt er 2) it is time to turn on the po wer. To turn on the power follow these steps: KV-KLR8 and KV-KLR16 Turning the DVR unit ON 1) Turn on the monitor and any e xternal peripheral s (ex. Printers, Exte rnal Storage Devices, etc.) connected to the DVR unit.[...]

18 3.2 Turning off the DVR Turning the DVR unit OFF 1) To turn off the DVR unit, select the Exit button from the main screen. This w ill prompt you whether you wish to exit the program or not. Select yes. The DVR unit will shut itself off automatically once this is done. The DVR unit may take several minutes to shut down completely. CAUTION: Always[...]

19 3.3 Display Screen Each time the DVR is restarted, the program defaults to t he Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become fa miliar with these options as this is the screen that will be displayed the majority of the time. Exit Button – The exit button brin gs up severa[...]

20 Remote User Displa y – Displays the users connected to the DVR. Instant Replay – This button is a shortcut that instantly ju mps into Search Mode and begins playing the video backwards. Date/Time – Displays the current time and date. T his date and time is stamped into the recorded video and is displayed whenever the video is played back. [...]

21 Camera Number and Na me – Displays the camera number and the custom name given to the camer a. Recording Status – Displays the current recording status of the camera using symbols. (See Section 3.5) Special Recording – Displays text relating to the t ype of recording that is occurring. (See Section 3.5) 3.5 Recording Status Indicator The C[...]

22 6 th Four Cameras View – Displays cameras 21-24 in the Video Display Area. To return to a different Multi- Camera View, select a different Screen Di vision option from the Screen Division menu. 7 rd Four Cameras View – Displays cameras 25-28 in the Video Display Area. To return to a different Multi- Camera View, select a different Screen Di [...]

23 CHAPTER Setup Options This chapter includes th e following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio[...]

24 4.1 Setup Overview The Setup options allow you to optimize your DVR unit by adjusting things like came ra names, reboot schedules, recording schedules and more. It is extremely important th at you setup your DVR correctl y for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertine[...]

25 4.2 Camera Setup Select Camera – Selects the current camera to be edited . Camera Name – Allows you to specify a name for each camera. Sensor Connections – Allows you to attach one or more sensor connections to each camera . You can connect one or more Sensors to the selected camera by checking the box next to th e sensor(s). Connecting a [...]

26 4.3 Motion 1. Select Camera – Selects the current camera to be edited. 2. S ens itiv ity – Adjusts the sensitivity within the designated Motion Areas. 3. Clear – Clears all Motion Areas for the selected camera. 4. Regular Inter val Recording – This option allows you to record a si ngle frame every few minutes or every few hours to show t[...]

27 4.3.1 Creating a Motion Area Creating a Motion Area 1) Place the mouse pointer at the upper left hand corner of the area you want to designate, press and hold down the left mouse button, drag the mouse. Let go of the button when the Motion Area is the size you want it to be. 2) Continue creating as man y Motion Areas as you wish. You can resize [...]

28 4.4 Frame Setup The Frame Setup menu allows you to adjust both the re solution and the number of images per second each camera will record. The frames are adjusted in a structured manner. The D VR automatically detects the number camera inputs and then divides the total number of frames by these camera s. You ma y then adjust the FPS accordi ngl[...]

29 4.5 Schedule Setup (Recording) The Recording Schedule Window allows you to create diffe rent recording schedules based on the da y, time, and type of recording you wish to use. In addition this window also c ontains the S ystem Restart options that allow you to perform basic system maintenance by automatically sc heduling the DVR to restart itse[...]

30 4.5.1 Schedule Setup (Sensor) 1. Recording – Toggles to the Recording Windo w (default). 2. Sensor – Toggles to the Sensor Window. This window allows you to create schedules for the sensors attached to the DVR. 3. Day of the Week – Selects the day of the week for the schedule being made. 4. Single Selection Mode – Selects all days of the[...]

31 4.5.2 Creating a Recording Sche dule (Motion and Continuous) Creating a Recording Schedul e Based on Motion & Cont 1) Select the Schedule Menu option. 2) Select a single day to begin creating the schedule f or -o r- Select the SINGLE SELECTION M ODE button to create the schedule for all the days of the week at once. 3) Highlight the time-blo[...]

32 4.5.4 Scheduling Alarm Events You can designate Motion or Sensor Events to be ‘Alarm’ event s. Often times you may not want motion to be treated as an Alarm event. For Example: During work hours Motion that occurs is expected and would not want to be treated an as Alarm. However, after business hours are over, an y motion that occurs should [...]

33 4.5.6 Special Day Schedule You can create days that have a unique recording schedule. You ma y wish to create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Special Day (Enter/Exit Edit Mode) – Enters / Exits the Special Day Mode. Once in Special Day Mode you can create, edit and delete Special Days. Calendar ?[...]

34 4.6 Sensor The Sensor Window allows you to enable, disable and configure Sensors. Typ e – Selects whether the Sensor will be Normally Open (NO) or Normally Closed (NC). Delay (sec) – Adjusts the amount of time (in seconds) to ignor e the sensor if it is continuously activated. Relay – Selects the Control Output to activate once the Sensor [...]

35 4.7 General 1. Voice Warning Allows you to use an audible warning (.wav Sound Clip) for when Motion or Sensors are activated. 2. Video Loss Detection These opt ions allow video loss to be designated as an alarm. 3. OS D Font Size This option allows you to adjust the On Screen Display Font size for cameras. 4. Display Control Status Bar Enables/D[...]

36 4.7.1 Voice Warning The DVR unit allows you to play a sound file when either a Motion event or Sensor event occur. This file can be a custom created sound file that is unique to your application. The selected WAV file is played through speakers attached to the DVR unit. Display File to Use – Display s the Audio file that will be used during th[...]

37 4.7.3 Intensive Recording Overview The Intensive Recording Option allows you to increase t he Pictures Per Second of a camera during an alarm event. When the intensive recording is activat ed, the resolution of the remaining cameras is immediately reduced to 320x240. This is done to guarantee that the Pictures Per Second and Resolution will not [...]

38 3) Save the Intensive Recording settings by selecting the APPLY button. 4) Open the Schedule Menu and press the SENSOR button to o pen the Sensor Schedule window. 5) Enable the sensor you associated with the In tensive Recording by creating a schedule for it. 6) Press the APPLY button and exit out of setup 4.7.5 Audio The Surveillix KV-KLR DVR i[...]

39 4.8 Network (Setup for Remote Connections) The Network Setup allows you to adjust settings such as Ports, IDVR Access. Disable Remote Control – This setting enables or dis ables access to the DVR from remote connections. Quality – Adjusts the resolution quality when transferring video to a remote client. Resolution – Adjusts the resolution[...]

40 Image Port – The Image Port is the port used to transfer t he video to the Remote So ftware. If connecting through a firewall, this port must be opened to incoming and outgoing traffic. Search Port – The Search Port is the port used to transfer the Search information to the Remote Software. If connecting through a firewall, this port mu st b[...]

41 Activating a 2-Way Audio Conn ection For The First Time If you are running this for the first time you may see a setup window. This will walk you through setting up your audio and adjusting volume levels. 1) Press NEXT when the WELCOME TO THE SOUND HARDWARE TEST WIZAR D window appears. 2) Press next when the hardware test has completed. 3) Make [...]

42 4) Press FINISH to complete the setup. The software is now ready to connect to a DV R.[...]

43 4.9 PTZ Setup Refer to the PTZ chapter in this manual. 4.10 Information Site Code – A user-specified unique identificati on name that is used by other DVR software to conne ct to the DVR. (Remote, Emergency Agent, NDMS). Board Serial Number – Displays the Serial Number of an inte rnal hardware component of the DVR. System Serial Number – D[...]

44 Contact Number – Displays a user specified Contact Phone Numb er. Tech Support – Displays the Tec h Support Phone Number. 4.11 Administrative The Administrative option contains Us e Management and the Log Viewer. The Log Viewer displays detailed information about the DVR, including Shut Down / Restart information, User Logins and Recordin g [...]

45 Log Export – Allows the log files to be exported in week increments. Delete – This option deletes the selected Log Files. Log Display Window – Displays the Log Files of the selected day. 4.11.1 User Management The User Management Console allows you to create, edi t, and delete user accounts. Each user account can be assigned different priv[...]

46 4.11.2 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 whe re one has the most rights) to users of the DVR. For example. Since only one user is allowed to use the PTZ cont rols at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ. The User Rank option[...]

47 4.13 Adjusting the Time and Date To adjust the Time and Date follow these steps: 3) Begin b y exiting to Windows. Do this by pressing the EXIT button from the Main Display Screen and selecting Restart in Windows Mode. (See Section 3.3) 4) Open Windows Explorer. Do this by right-clicking on t he My Comp uter Icon (located on the top left hand cor[...]

48 CHAPTER Search Options This chapter includes th e following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer[...]

49 5.1 Search Overview The DVR unit has several options that allow you to easily sear ch through, and find, a pa rticular section of video. From Motion indexing and Sensor indexing to calendar views show ing which days have recorded video, the DVR unit is equipped to help you quickly find wh at you’re looking for. The following chapter will descr[...]

50 Search Options – The search opt ions are a set of functions that allow you to easily find the specific video clips you want and to export them to a usable format. Print/Open/Export/POS Options – These options allow you to print images, save single images to disk and load saved video from disk. Camera Select Buttons – Th e Camera Select but[...]

51 5.4 Advanced Options The Advanced Controls allow you to get the most out of your search. Using the Brightness you can brighten up an image to get more detail. Using the Zoom feature you can not only bring the image up full screen, but you can also Zoom into a particular area of the image. Slow/Fast – This option increases and decreases the pla[...]

52 Clean Image 1) The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are mixed. Be cause of the timing gap between the two fields, according to the standardized image rules, a little afterimage might occur to high speed moving images. The Surveillix™ DVR unit allows[...]

53 5.6 Performing a Basic Search There are several different types of searches that can be per formed on the DVR unit. The following section will cover the most basic of these. This involves simply sele cting the date, the time, the camera, and pressing play. Performing a Basic Search 1) Begin by selecting a Date. Do this by opening the Calendar (S[...]

54 Load – The Load Option allows you to search and vi ew video that has been saved to media such as a CDR, CD-RW, or External Hard Disk Drive. 5.7.1 Print The DVR unit allows you to print a recor ded imag e to a local or network printer. To print an image, follow these steps: 5) From the Search Screen, stop on the image you wish to print. Make su[...]

55 1. JPG File – Saving to a JPG File allow s you to export a single image (or frame). 2. AVI File – Saving to an AVI File allows you to save a video clip. 3. AVI Duration – Allows you to enter a duration to record the AVI for (in seconds). Although 1 00 Seconds is the longest displayed, you can manually enter a longer time. 4. Image Qualit y[...]

56 5) Press the ‘OK’ Button. (It may take a minute or two to return the results) If there are results, they will be displayed in a column on the left side of the screen (See Figure 5.8b). If there are no results found, ‘No Images Found’ will appear in the column. . 6) Once the results are displayed you can search thr ough them by simply dou[...]

57 The images in Figure 5.9 show how the Preview Search functions. The first screen that appe ars has 24 images displayed. Each image represents the first second of each hou r. If there is no image recorded duri ng that period then nothing will be displayed. When an hour is selected (by d ouble clicking on the image) then a ne w screen appears with[...]

58 5) To select a displayed 1 minute segment of video to begin playing it, simply double-click on the image. A single image should now be displayed. You can move back to the previous 10 image view by right clicking on an image. 6) You can now use the Play controls (See Section 5.2) to play the video. 7) To Apply the current image to the Main Search[...]

59 Clear Selection – This option clears the current M otion Region Box from the Keyframe Image. Start Search – This option Begins the search. Motion Reg ion Box – The Motion Region Box is the user defined area of the Ke yframe image. You create the Motion Region Box by clicking inside the image and dragging the m ouse. The Motion Region Box c[...]

60 7) Press the OK button. The Search will begin. When results are found they will be displayed in the column to the right. If no results are found the search will end and ‘No Images Found’ will be displayed in the column. To stop a search, press the STOP button. 8) When the Search has ended double-click on one of the result s. Use the Up and D[...]

61 Camera – This displays the cameras in a linear format. Yo u can scroll down using the scroll bar on the right. Hours – The hours 0-23 are listed (24 hours). Recording Block – This displays where video is recorded in bl ue. No recording will be display ed in white. Performing a Graphic Search 1) Begin by selecting the Graphic Search bu tton[...]

62 CHAPTER Pan / T ilt / Zoom This chapter includes th e following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern[...]

63 6.1 PAN/TILT/ZOOM Overview The PTZ controls within t he DVR unit allow for powerful cont r ol over the cameras. This can be extremel y beneficial by increasing the usefulness of the recorded video. Using the P TZ controls you can create cust om preset configurations that can continuously sweep across large areas. 6.2 Setting Up a PTZ Camera Sett[...]

64 Setting up a PTZ Camera 3) Locate the PTZ adapter (Figure 6.2c). 4) Connect the two wires of the included PTZ adapter to the PTZ camera (See Figure 6.2a). Since ea ch camera is different, refer to your PTZ camera manual for detailed instructions. 5) Connect the othe r end of the adapter to the DVR unit (See Figures 6.2D and 6.3E) 6) Assign the P[...]

65 6.2.1 Supported Protocols Protocols are added frequently. The actual support ed list most likely contains new protocols that are not listed here. The current supported protocols are: Ademco Rapid Dome HSCP Sensormatic SpeedDome American Dynamics Honeywell (HSD-250) SPD-2500P CBC (GANZ) Inter-M(VRX-2101) SungJin (SJ2819RX) C-BEL Javelin (Orbitor)[...]

66 6.3 PTZ Setup The PTZ Setup allows you to enable PTZ cameras, creat e Presets, Tours, and also adjust speed settings. Many options listed here are features only available on selected cameras. RS485 / RS232 – Defines how to send the PTZ si gnal to the camera. Select Camera – Selects the current camera to be edited. Protocol – Selects the pr[...]

67 Tilt Speed – This option increases or decreases th e Tilt speed. Zoom Speed – This option increases or decrease s the Zoom speed. Focus Speed – This option increases or decreases the Focus speed Address Setting – These options are only available on select PTZ cameras Serial Port Settings – Defines the specific settings to transmit to t[...]

68 6.5 PTZ Address Setting Some protocols support software address settings. The following section explains these settings. RX Address 1 – This option was added for a particular line of receivers that support 2 ID addresses. This is the first RX address. RX Address 2 – This option was added for a particular line of receivers that support 2 ID a[...]

69 6.7 Using the onscreen Compass The Surveillix DVRs provide control for t he PAN/TILT camera in two differ ent ways. 1) Using the Graphical PTZ controller that appears when the PTZ button is pressed on the main screen. 2) Clicking on the video itself. This se cond option is a much more powerful way to control the Camera. (NOTE: The PTZ button on [...]

70 6.8 Understanding Tours Travel Speed – This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2). Dwell – This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset Position. Moves from one Preset position to the next (when using Preset Tour 2). Setting – S[...]

71 CHAPTER Backing up to a CD-R W Drive This chapter includes th e following information: • Overview • Enabling Backup Features • Overview of DirectCD ® • Formatting a CDR or CD-RW Disc • Saving Video to a CD-RW Drive • Removing the Disc from the Drive[...]

72 7.1 Backup Overview The DVR unit can easily backup important video to an internal or e xternal media location. The most commonly used are CD-RW drives and Hard Drives. Since t he DVR unit comes standard equipped with a CD-RW d rive, this section covers backing up using the CD-RW drive as well as by using a Hard Drive. The DVR unit backs up using[...]

73 CAUTION: Even though many features are available within Dir ectCD, it is highly recommended th at you do NOT use any features within Direc tCD other than thos e necessary for the s tandard exportation of video as outlined in this chapter. Loss of informat ion or software i nstability coul d result CD Select – Use this Dropdown Selection box to[...]

74 7.4 Formatting a CDR or CD-RW from the Backup Window To format a blank CDR or CD-RW disc to be used b y the DVR follow these steps: WE STRONGLY RECOMMEND NOT USING CD-RW DISCS. CD -RW DISCS CAN TAKE UP TO 3 0 MINUTES OR MORE TO FORMAT AND HAVE COMP ATIBILITY PROBLEMS. Format a CDR or CD-RW Disc on the DVR unit 1. Insert a blank CDR or CD-RW disc[...]

75 1. Select Day – The Select Day is a Calendar that allows you to select the da y. If video is recorded on a given day the day will be highlighted. The Current day is always highlighted in red. 2. Hour/Minute – The overall time displayed in the Hour/Minute char t is 24 Hours. This is broken down into 10 minute increments. The color coded boxes[...]

76 7.6 Scheduled Backup Options Overview The SCHEDULED BACKUP OPTIONS window allows the creation of a scheduled daily backup of selected times to a specified storage location. NOTE : Available storage locations exclude CD-R and CD-RWs and are limited to har d disks specifically identified as backup space (see the specifyi ng scheduled backup drives[...]

77 7.7 Specifying Sche duled Backup Drives In order to use the Scheduled Backup feature one or more sto rage drives or partitions connected to the DVR must be labeled as a backup drive. Specifying Scheduled Backup Drives 1. Exit and restart in Windows mode. 2. Double click the My Computer icon on the DVRs desktop. A file menu will be displayed. 3. [...]

78 7.9 Backing up to a CD-RW Drive or Hard Drive To Backup video files to a CD-RW drive, or to a Hard Drive, follow these steps: Backing up to a CD-RW Drive or Hard Drive 1. From the Main Display Screen select the BACKUP button. The Backup Options window displays. 2. From the Backup Options window, use the calendar to select a date. 3. Select the t[...]

79 7.10 Removing the Disc from the CD-RW Drive To remove the disc from the CD-RW drive follow these steps. Removing the Disc from the CD-RW Drive 1) Press the Open button on the CD-RW drive. The Eject CD Window should appear on the screen. 2) Select the LEAVE AS IS option to continue using the di sc for future Backing Up by the DVR unit. You may no[...]

80 7.11 Setting the DirectCD Path using vFormat It may be necessary under some circumstances to reset the f ile path to the DirectCD executable. If th e format button in the Backup window is not displayed follow the instructions below. (See the section on the Backup window in this chapter for the location of the Format button) Setting the DirectCD [...]

81 CHAPTER LAN / ISDN / PSTN Connections This chapter includes th e following information: • Overview • Configuring TCP/IP • Setting up a PSTN Connection • Creating Users for PSTN Connectio ns[...]

82 8.1 LAN Overview The DVR unit can easily be connected to a Local Area Netw ork. The DVR unit uses Microsoft’s powerful and secure Windows ® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN y ou want to use. A Local Area Network is a group of computers and oth[...]

83 9) You may need to restart Windows for the changes to take effect. Do this by pressing the START button on the Desktop and selecting Shut Down . Connect the DVR to a LAN 1) Using a standard RJ-45 Cable, plug one end into a Hub (o r Network Jack ultimately connected to a hub) and the other end into the DVR unit. (See Section 1.3)[...]

84 CHAPTER Digit a l Signature V erifier This chapter includes th e following information: • Overview • Using the Digital Signature Verifier[...]

85 9.1 Digital Signature Overview JPG and AVI files that are exported from the DVR are autom a tically embedded with a Digi tal Signature. These Digital Signatures are a way to verify the authenticity of the image to ensure that the y have not been tampered with or edited in any way. Included on the Software Installation disc supplied with the DVR [...]

86 9.3 Using the Digital Signature Verifier 1) Open the Digital Signature verification program by selecting START>PROGRAMS>DVR>DIGITAL VERIFIER>DIGITAL SIGNATURE VERIFIER. 2) Select the BROWSE button to load the JPG or AVI image. 3) Enter the SITE CODE of the DVR unit that the image was originally e xtracted from. 4) Press the VERIFY bu[...]

87[...]

88 CHAPTER Backup V iewer This chapter includes th e following information: • Overview • Using the Backup Viewer[...]

89 10.1 Backup Viewer Overview The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is th e ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer is e[...]

90 10.2 Installation Installing the Backup Viewer 1) Insert the Software Installation Disc into the CDROM. (Do not install on the DVR unit) 2) Select the Backup Viewer option to begin insta llation. When the WELCOME screen appears, select NEXT. 3) When the CHOOSE DESTINATION LOCATI ON window appears select NEXT.[...]

91 4) When the SELECT PROGRAM FOLDER window appears click NEXT. 5) Select either 16 or 32 channel option depending on the M odel you have. You can always reinstall and change this option at a later date. Click Next.[...]

92 6) If you have purchased the TVS POS Remote then select the YES option. Other wise select the NO option. Click Next. 7) When this window appears click Finish . Setup is now complete.[...]

93 10.3 Loading Video from CDROM or Hard Drive Loading video into the Backup Viewer in volves only a few simple steps. 1) Open the Backup program by selecting START>PROGRAMS>DVR>BACKUP VIEWER>BACKUP VIEWER. 2) Select the OPEN button (See Section 5.7). The CHOOSE TIME TO SEARCH window should o pen. 3) For CDROM data select the appropriat[...]

94 CHAPTER Emergency Agent This chapter includes th e following information: • Overview • Using the Emergency Agent Software[...]

95 11.1 Emergency Agent Overview The Emergency Agent software is a utility that streams video across a Local Area Network to a Clien t PC when an alarm is detected on the DVR unit. The video that stream s across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. I[...]

96 4) When the SETUP COMPLETE window appears click FINISH. 11.3 Configuring the DVR To enable the Emergency Agent on the DVR follo w these steps: 1) Enter SETUP and confirm you are in the CAMERA SETUP menu. 2) Select a camera and then associate sensor(s) to that camera using the SEN SOR CONNECTION checkboxes. 3) Click the Communication Setup button[...]

97 11.4 Configuring the Client PC All configuration takes place in the Emergency Agent Window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent windo w Refer to the Emergency Agent Window section later in this chapter. 1) Open the Emergency Agent window on the Client PC. Start >Programs > Toshi[...]

98 11.5 Emergency Agent Window 1. Tools Menu Opens the Setup (Configuration) window and Opens or Closes the Event List. 2. Video Display Displays the Video feed coming from the DVR. 3. DVR List Lists all DVR units you have c onnected to the Emergency Agent. 4. DVR List Item Individual DVR unit in DVR List with displayed settings. 5. New Opens Site [...]

99 11.6 Search Alarm Window 1. Comment Provides space for user to add comments to expo rted video. 2. AVI File When selected a video clip export ed when Expor t is clicked. 3. Export Quality It may be necessary to reduce the overall size of an AVI file; for exa mple, to email to someone. AVI file sizes can be reduced by reducing the image qualit y.[...]

100 11.7 Configuration Window 1. General Offers configuration of basic display options for the Emergency Agent window. 2. Data Directory Sets the location that recorded video footage is saved. 3. Voice Warning Offers several configuration settings for activating an audible indicator when the Emergency Agent receives an event. 4. Listen Port Indicat[...]

101 CHAPTER We b Vi e w e r This chapter includes th e following information: • Overview • Configuring the Web Viewer[...]

102 12.1 Web Viewer Overview The DVR unit allows you to access video using Micr osoft® Internet Explorer® Browser 5.5 and later Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web DVR is an easy secure way to view live video[...]

103 12.2 Configuring the Ser ver for Remote Connection 1. Enter Setup on the DVR unit. 2. Click the Communication Setup button to open the Network menu. 3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. 4. NOTE: If you are using a Fire wall, it may be nece ssary to adjust the port settings[...]

104 CHAPTER Remote Sof tware This chapter includes th e following information: • Overview • Configuring Remote Software[...]

105 13.1 Remote Software Overview The DVR unit was specifically designed to be fully oper ated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mod e, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, ex[...]

106 13.1.1 Remote Client Minimum Requirements • Pentium 233 or equivalent • 32MB System Memory • DirectX 8 or higher • Compatible video card (ATI Preferable) • Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.) • TCP/IP installed • Microsoft® Window s® 98, Me, 20 00, or XP Operating System • 1024 x 768 display reso[...]

107 13.2.2 Create a New Remote Connection 1 2 3 4 5 6 7 8 1. New Creates a new site to connect to. 2. Delete Deletes the selected site once it is selected from the list. 3. Delete All Deletes all listed sites. 4. Edit Used to edit a site once it is selected from the list. 5. Password Enter the logon pass word. 6. Connect Connects the Surveillix Rem[...]

108 13.3 Remote Server Setup In order to access the DVR unit remotely, th e DVR Server must be set up to allow remote c onnections. 1. Disable Remote Enables/Disables acceptance of remote connections by the DVR server. 2. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. I f a signal is not receiv[...]

109 Appendix A Appendix A[...]

110 1.1 KV-KLR4 Specifications NTSC PAL CPU Intel® Pentium® 4 Celeron 2.0GHz Storage (Hard Drive) 120 GB Standard Storage MAX 360GB / Extended Storage Available Operating System Microsoft® Windows® 2000 Viewing Rate Max 30 FPS Max 30 FPS Recording Rate Max 30 FPS Max 30 FPS Digital Control Output 4 Sensor Input 4 NTSC 640x480 / 640x240 / 320x24[...]

111 1.2 KV-KLR8 Specifications NTSC PAL CPU Intel® Pentium® 4 Celeron 2.0GHz Storage (Hard Drive) 120 GB Standard Storage MAX 960GB / Extended Storage Available Operating System Microsoft® Windows® 2000 Viewing Rate Max 60 FPS Max 60 FPS Recording Rate Max 60 FPS Max 60 FPS Digital Control Output 4 Sensor Input 8 NTSC 640x480 / 640x240 / 320x24[...]

112 1.3 KV-KLR16 Specifications NTSC PAL CPU Intel® Pentium® 4 Celeron 2.0GHz Storage (Hard Drive) 120 GB Standard Storage MAX 960GB / Extended Storage Available Operating System Microsoft® Windows® 2000 Viewing Rate Max 60 FPS Max 60 FPS Recording Rate Max 60 FPS Max 60 FPS Digital Control Output 4 Sensor Input 16 NTSC 640x480 / 640x240 / 320x[...]