Toshiba TECRA M9 manual

[CONFIDENTIAL] Toshiba Personal Computer TECRA M9 Maintenance Manual TOSHIBA CORPORATION File Number 960-631[...]

ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Copyright © 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Personal C[...]

TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer TECRA M9. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFET[...]

iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA M9 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic opera[...]

TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM)[...]

vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-1 1.2 System Unit Block Diagram .................................................................................[...]

TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] vii Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-1 3.2 Executing the Diagnostic Test ................................................................................... 3-4 3.3 Setting[...]

viii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Chapter 4 Replacement Procedures 4.1 Overview ................................................................................................................... 4-1 4.2 Battery pack .............................................................................................................[...]

TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] ix Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................ B-1 Appendix C Pin Assignments.................[...]

x [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features................................................................................................................... ....1-1 1.2 System Unit Block Diagram ......................................................................................[...]

1 Hardware Overview 1-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Figures Figure 1-1 Front of the computer ....................................................................................1- 6 Figure 1-2 System un it configuration..............................................................................1- 7 Figure 1-3 System un i[...]

1.1 Features 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 1 1.1 Features The Toshiba TECRA M9 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem iconductor (CMOS) technology extensively to provide compact size, minim um weight, low power usage and high reliability. This c[...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)  USB FDD A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks.  Slim Bay An Optical drive, 2 nd HDD can be installed in the Slim Bay.  Optical Drive A CD-ROM drive, DVD Super Multi drive can be installed in the Slim Bay.  Display The P[...]

1.1 Features 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 3  Universal Serial Bus (USB2.0) Three USB ports are provided. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.  IEEE 1394 port The computer comes with one IEEE 1[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)  Docking interface port The docking interface port enables connection of an optional Express Port Replicator. It provides additional features as follows: • RJ45 LAN jack • External monitor port • DC IN 15V jack • Security lock slot • Universal Ser[...]

1.1 Features 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 5  Internal modem The computer contains a MDC, enabling data and fax comm unication. It supports ITU-T V.90 (V.92). The transfer rates are 56 Kbps for data reception, 33.6 Kbps for data transmission, and 14,400 bps for fax transmission. However, the actual s[...]

1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer 1-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 7[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram 1-8 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 9 The system unit is composed of the following m ajor components:  Processor • Intel ® Core TM 2 Duo Processor • Core speed: • • 2.40GHz (T7700) /2.20GHz (T7500) / 2.00GHz (T7300) In the case of Processor which built in 4MB L2 cache[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-10 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)  Intel Crestline-GM (North Bridge) • Features: – Meorom Processor System Bus Supports – PCI Express Based Graphics Interface – System Memory supports :DDR2-533 ／ DDR2-667, 4GB m ax. – DMI(Direct Media Interface) – Power manag[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 11  Cardbus controller ( TI PCI8412ZHK ) − PCI Interface(PCI Rev.2.2) − SD IO Controller(Ver.1.1) − CardBus / Ultra media Controller (Yenta Ver.2.2:1 socket) − SD/MMC(SDHC Ver. 1.2 revised edition) , Memory Stick, Memory Stick pro, X[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)  PSC (Power Supply Controller) • One TMP86FS49AUG chip is used. • This controller controls the power sources.  Clock Generator • IDT 9LPR501PGLFT is used. • This device generates the system clock.  Modem Controller • One MD[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 13  Wireless LAN • One PCI-Ex MiniCard • Intel Kedron a/b/g or a/b/g/n • Supports Wireless Comm unication SW • Supports W-LAN via PCMCIA (Euro : GSM/GPRS)  Super I/O • SMSC LPC47N217 -JV chip is used. • This gate array has the[...]

1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1. Figure 1-4 3.5-inch [...]

1.4 2.5-inch Hard Disk Drive 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 80GB, 120GB or 160GB. The HDD is shown in figure 1-5. Specifications are listed in Table 1-2.[...]

1 Hardware Overview 1.5 DVD-Super Multi Drive 1-16 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 1.5 DVD-Super Multi Drive This drive is a combination of DVD-ROM and DVD±R/±RW/-RAM Drive. It is full-size and runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. It reads DVDs at maximum 8-speed and CDs at maximum 24-sp[...]

1.6 Keyboard 1 Hardware Overview 1.6 Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard. See Appendix E about a layout of the[...]

1 Hardware Overview 1.7 TFT Color Display 1.7 TFT Color Display The TFT color display consists of 14.1-inch WXGA/WXGA+ LCD m odule and FL inverter board. 1.7.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,280 x 800 or 1,440 x 900 resolution. The Intel Cr[...]

1.7 TFT Color Display 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 19 Table 1-4 LCD module specifications (3/3) Specifications Item 14.1-inch WXGA+ TFT (G33C00043110) Number of Dots 1,440 (W) x 900 (H) Dot spacing (mm) 0.2109 (H) x 0.2109 (V) Display range (mm) 303.76 (H) x 193 (V)[...]

1 Hardware Overview 1.7 TFT Color Display 1-20 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 1.7.2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module. Table 1-5 lists the FL inverter board specifications. Table 1-5 FL inverter board specifications Item Specifications G71C0006A110 Voltage (V[...]

1.8 Power Supply 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 21 1.8 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3. [...]

1 Hardware Overview 1.8 Power Supply 1-22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table 1-6 Power supply output rating (1/4) Use Voltage (V) Name CK-EYV M-E3V Clock Gen 3.3 P3V 1.05 1R05-P1V 1.5 1R05-P1V CPU 0.55-1.325 PPV 1.05 1R05M-E1V 1.05 1R05-P1V 1.25 1R25M-E1V 1.25 1R25-P1V 1.5 1R5-P1V 1.8 1R8-B1V 1.05 IGD-PGV (G)MCH 3.3 P3V 0.9 [...]

1.8 Power Supply 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 23 Table 1-6 Power supply output rating (2/4) Use Voltage (V) Name 3.3 P3V 5 P5V 3.3 SB-P3V ODD 5 SB-P5V 3.3 P3V HDD 5 P5V Card Cont. 3.3 P3V 3.3 MCVCCA-PYV PC Card 5 MCVPPA-PYV 5 P5V PC Card PS 3.3 P3V SD Card 3.3 FM-P3V SD Card PS 3.3 P3V 1.5 CRD1R5-P1V 3[...]

1 Hardware Overview 1.8 Power Supply 1-24 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table 1-6 Power supply output rating (3/4) Use Voltage (V) Name SIM Card 3.3 UIMPWR-E3V 1.5 1R5-P1V Robson 3.3 P3V SPI 3.3 LAN-E3V MDC 3.3 E3V EC/KBC 3.3 S3V Touch Pad 5 SP-P5V LED 5 M5V 3.3 E3V TPM 3.3 P3V Accelerometer 3.3 S3V 3.3 FS-E3V Finger Sens. 5 [...]

1.8 Power Supply 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 25 Table 1-6 Power supply output rating (4/4) Use Voltage (V) Name 1.2 1R2-P1V 1.8 1R8-P1V 3.3 P3V GPU 1.0-1.1 PGV VRAM 1.8 1R8-P1V 5 FL-P5V LCD 3.3 PNL-P3V 5 P5V LCD PS 3.3 P3V DVI Transmitter 2.5 2R5-P2V 4.7 A4R7-P4V AMP 5 SND-P5V 4.7 A4R7-P4V CODEC 3.3 P[...]

1 Hardware Overview 1.9 Batteries 1-26 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 1.9 Batteries The computer has three types of batteries as follows:  Main battery pack  RTC battery The battery specifications are listed in Table 1-7. Table 1-7 Battery specifications Battery name Material Output voltage Capacity battery G71C00083110/[...]

1.9 Batteries 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 27 1.9.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system ch[...]

1 Hardware Overview 1.9 Batteries 1-28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 1.9.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the com puter is turned off. Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery [...]

1.10 AC Adapter 1 Hardware Overview TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1- 29 1.10 AC Adapter The AC adapter is also used to charge the battery. Table 1-10 lists the AC adapter specifications. Table 1-10 AC adapter specifications Parameter Specification G71C0006Q210 (2-pin) G71C0006R210 (3-pin) Power 75W (Peak 90W) Input voltage 10[...]

1 Hardware Overview 1.10 AC Adapter 1-30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting Procedures[...]

2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ..........................................................................................................2- 1 2.2 Troubleshooting Flowchart ..................................................................................[...]

2 Troubleshooting Procedures 2-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 2.8 Display Troubleshooting ..........................................................................................2-42 Procedure 1 External Monitor Check .............................................................2-42 Procedure 2 Diagnostic Test Program Exe[...]

2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-v 2.16 Fingerprint sensor Troubleshooting .........................................................................2-59 Procedure 1 Setting Windows Log-ON password .........................................2-60 Procedure 2 Registrati on of fingerprint................[...]

2 Troubleshooting Procedures 2-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Figures Figure 2-1 Troubleshooti ng flowchart ..................................................................................2-3 Figure 2-2 Printer port LED board ......................................................................................2-19 Figure[...]

2.1 Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-1 2 2.1 Troubleshooting Chapter 2 describes how to determine if a Fi eld Replaceable Unit (FRU) in the com puter is causing the computer to malfunction. The FRUs covered are: 1. Power Supply 6. Display 11. Wireless LAN 2. System Board 7. Optical[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2-2 [CONFIDENTIAL] TECRA M9 Maintenance M anual (960-631) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determ ining which FRU malfunctions. Before going through the flowchart steps, check the following:  Ask the user if a password is registered and, if it [...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-3[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) 2-4 [CONFIDENTIAL] TECRA M9 Maintenance M anual (960-631)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-5 If the diagnostics program cannot detect an erro r, the problem may be intermittent. The Running Test program should be executed severa l times to isolate the problem . Check the Log Utilities function to confirm which diagnostic tes[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-6 [CONFIDENTIAL] TECRA M9 Maintenance M anual (960-631) 2.3 Power Supply Troubleshooting The power supply controls many functions and components. To determ ine if the power supply is functioning properly, star t with Procedure 1 and continue with the other Procedures as instructed. The[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-7 Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Table 2-3 Error code Error code Where Error[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL] TECRA M9 Maintenance M anual (960-631) Check 1 Compare the patterns in the hexadeci mal error code to the tables below.  AC Adaptor Error code Meaning 10h AC Adaptor output voltage is over 16.5V. 11h Express Port Replicator voltage is ove r 16.5V. 12h Current from t[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-9  1R5-C1V output (P62) Error code Meaning 60h 1R5-C1V voltage is over 2.15V wh en the computer is powered on/off. 61h 1R5-C1V voltage is 1.275V or less when the computer is powered on. 62h 1R5-C1V voltage is 1.275V or less when [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-10 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31)  1R9-B1V output (P66:MUX- CH0) Error code Meaning A0h 1R9-B1V voltage is over 2.40V when the computer is powered on/off. A1h 1R9-B1V voltage is 1.53V or less when the computer is powe red on. A2h 1R9-B1V voltage is 1.53V or l[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-11  1R9-B1V output (P66:MUX- CH1) Error code Meaning E0h 1R9-B1V voltage is over 2.40V when the computer is powered on/off. E1h 1R9-B1V voltage is 1.53V or less when the computer is powe red on. E2h 1R9-B1V voltage is 1.53V or le[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Check 2 In the case of error code 10h or 12h:  Make sure the AC adaptor cord and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If the cables are connected correctly, go to the following step: ?[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connection Check The power supply wiring diagram is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for breaks. If the power cord is damaged, c onnect a new AC power cord[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Procedure 4 Charge Check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the pow er. If you cannot turn on the power, go to [...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-15 Procedure 5 Replacement Check The system board processor module m ay be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures . Check the connection between the AC ad[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-16 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board and CPU are defective or not functioning properly. Start with Procedure 1 an d continue with the other procedures as instructed. The [...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-17 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message is s[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-18 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Check 2 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (22) or (23) appears, go to Procedure 4. If the erro[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Serial Port Check (Boot Mode) Check the D port status by a serial port test. Th e tool for serial port test is shown below. Figure 2-2 A set of tool for serial port test The test procedures are follows: 1. Connect the RS-232C cross-cable to th e connector CN34200 of the syste[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-20 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Table 2-5 Serial port (Boot mode) error status (1/9) D port Status Test item Contents Boot Block Permission of A20 and clear of software reset bit Prohibition of APIC Initialization of MCH, ICH Initialization of Super I/O Initia[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-21 Table 2-5 Serial port (Boot mode) error status (2/9) D port Status Test item Contents F0B9h Saving of key scan code Setting of TASK_1ms_TSC FAN control Sound initialization (for BEEP sound) System speaker permission Cancel of sou[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-22 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Table 2-5 Serial port (Boot mode) error status (3/9) D port Status Test item Message Renewal of a microcode （ Only support model ） Prohibition of cache Permission of L1/L2 cache in FlashROM area Initialization of H/W (before[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-23 Table 2-5 Serial port (Boot mode) error status (4/9) D port Status Test item Contents (F103h) Check of memory configuration change (Resume error LED=73H) RAM area checksum check i n system BIOS (Resume error LED=79H) Expansion me[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-24 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Table 2-5 Serial port (Boot mode) error status (5/9) D port Status Test item Contents (F106h) Check of parameter block A Permission of SMI e xcept auto-off function Control of excess of rated input power Battery discharging curr[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-25 Table 2-5 Serial port (Boot mode) error status (6/9) D port Status Test item Contents F108h PCI bus initialization (connection of DS Bus) Initialization of LAN informati on WakeUp factor check F109h Task generation for waiting IN[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-26 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Table 2-5 Serial port (Boot mode) error status (7/9) D port Status Test item Contents F10Fh INIT_SYSTEM (Initialization of system) Storing of CMOS error information to IRT_ERR_STS_B UF Timer initialization start EC initializatio[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-27 Table 2-5 Serial port (Boot mode) error status (8/9) D port Status Test item Contents (F11Dh) I/O LOCK Processing (For models supporting I/O LOCK) Opening of BM (Only model which is supporting the finger point leader) F11Eh EX_IO[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-28 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Table 2-5 Serial port (Boot mode) error status (9/9) D port Status Test item Contents (F11Fh) HW initialization before Boot, Waiting for initialization completion Notifies the DVI connection status to VGA BIOS (For models suppor[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-29 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Di agnostic Test Menu. Refer to Chapter 3, Tests and Diagnostics, for more inform ation on how to perform these tests. 1. System test 2. Mem[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-30 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Procedure 4 Replacement Check The system board connectors may be disconnect ed. Disassemble the com puter following the steps described in Chapter 4, Replacement Procedures and perform Check 1. Check 1 Visually check for the fol[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-31 2.5 USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perf orm the steps below starting with Procedure 1 a nd continuing with the other procedures as required. Procedure 1: USB FDD[...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-32 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-6 31) Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test proc[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check and Replacement Check The USB FDD is connected to the System Board. Check 1 When using the USB port, make sure the USB FDD cable is firmly connected to CN4612 , CN4611 or CN4610 on the System board. If any of the connections are loose, re connect firmly and repeat [...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting 2-34 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631) 2 2.6 HDD Troubleshooting This section describes how to determine if the HDD is functioning properly. Perform the steps below starting with Procedure 1 and con tinuing with the other pr ocedures as required. Procedure 1: Message Check Pr[...]

2.6 HDD Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-35 Procedure 2 Partition Check Insert the Toshiba MS-DOS system disk and restart the computer with U key holding down. Perform the following checks: Check 1 Type C: and press Enter . If you cannot change to drive C, go to Check 2. If you can[...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting 2-36 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631) Procedure 3 Format Check The computer’s HDD is formatted using the low level format program and the MS-DOS FORMAT program. To format the HDD, start with Check 1 below and perform the other steps as required. Check 1 Format the HDD and [...]

2.6 HDD Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-37 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about [...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD may be disconnected, or the HDD or the system board may be dam aged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the HDD is firmly connect[...]

2.7 Keyboard and Dual point Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-39 2.7 Keyboard and Dual point Troubleshooting To determine if the computer’s keyboard or touch pad is functioning properly, perform the following procedures. Start with Procedure 1 an d continue with the other procedur[...]

2 Troubleshooting Procedures 2.7 K eyboard and Dual point Troubleshooting Procedure 2 Connector Check and Replacement Check The keyboard, Dual point or sensor/switc h board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: 1. If the keyboar[...]

2.7 Keyboard and Dual point Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-41 Check 5 The system board may be dam aged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures .[...]

2 Troubleshooting Procedures 2.8 Display Troubleshooting 2.8 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External Monitor Check Procedure 2: Diagnostic Te st Program Execution Check Proce[...]

2.8 Display Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-43 If the connection is loose, reconnect firmly and re start the computer . If there is st ill an error, go to Procedure 4. Procedure 4 Replacement Check The FL, FL inverter board, LCD module, and system board are connected to display ci[...]

2 Troubleshooting Procedures 2.9 Optical Drive Troubleshooting 2-44 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631) 2.9 Optical Drive Troubleshooting This section describes how to determ ine if the optical drive (Super Mul ti drive) in the Slim Select Bay is functioning pr operly. Perform the steps below starting with Procedure 1 and continue[...]

2.9 Optical Drive Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The optical drive (Super Multi drive) is connected to the system board. The connecto rs may be disconnected from the system board or m ay be damaged. Disassemble the com puter following the steps described in Chapter 4, Replacement Proce[...]

2 Troubleshooting Procedures 2.10 Modem Troubleshooting 2-46 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631) 2.10 Modem Troubleshooting This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedure 1 and continui ng with the other procedures as required. Procedure 1:[...]

2.10 Modem Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The Modem is installed as a MDC (Modem Da ughter Card). If the modem malfunctions, there may be a bad connection between the MDC and the system board. Or the MDC, system board or their connectors might be damaged. Disassemble the computer follo[...]

2 Troubleshooting Procedures 2.11 LAN Troubleshooting 2.11 LAN Troubleshooting This section describes how to determine if the computer’s L AN is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Ch[...]

2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-49 2.12 Bluetooth Troubleshooting This section describes how to determ ine if th e computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continui ng with the other procedures as required[...]

2 Troubleshooting Procedures 2.12 Bluetooth Troubleshooting Procedure 2 Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the Bluetooth mod[...]

2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-51 Procedure 3 Replacement Check The Bluetooth antenna, Bluetooth module, sound board and system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-52 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631) 2.13 Wireless LAN Troubleshooting This section describes how to determine if the computer’s Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as re[...]

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Procedure 2 Antenna Connection Check The wireless LAN wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the wireless[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-54 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631) Procedure 3 Replacement Check The wireless LAN antenna, wireless LAN board a nd the system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions[...]

2.14 Sound Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-55 2.14 Sound Troubleshooting This section describes how to determine if the computer’s sound f unctions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. P[...]

2 Troubleshooting Procedures 2.14 Sound Troubleshooting Procedure 2 Connector Check The sound function-wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: 1. If the speakers do not work correctly, perf[...]

2.14 Sound Troubleshooting 2 Troubleshooting Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 2-57 Procedure 3 Replacement Check Check 1 If the speakers do not sound properly, the speaker may be defective or damaged. Replace it with a new one. If the speake rs still do not work properly, go to Check 3. Check 2 If the Built in microp[...]

2 Troubleshooting Procedures 2.15 SD Card Slot Troubleshooting This section describes how to determ ine if th e computer’s SD card functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows Procedure 2: Connector Check and Replacement Ch[...]

2.16 Fingerprint sensor Troubleshoo ting 2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confir ming the fingerprint operation, it is necessary to log on by the account wi th the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the[...]

2 Troubleshooting Procedures Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s na me) that you want to set the password. 4. Click “Create Account”. 5. Type a password in “Type a new password”. 6. Press Tab key. 7. Type the password aga[...]

2.16 Fingerprint sensor Troubleshoo ting 2 Troubleshooting Procedures [User's Passport] appears in “Ent er your password”. Click [Next]. When the finger print has been enrolled, [U ser’s Password] appear s. Slide your finger enrolled or type the password. Click [Next] . 5. Type the Windows logon password in “Enter your password” and [...]

2 Troubleshooting Procedures 6. Confirm that the box of [Run interactive tu torial] is checked (when proceeding wit seeing Tutorial) and click [Next]. 7. Watch the Video carefully, click [Next]. 2-62 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631)[...]

2.16 Fingerprint sensor Troubleshoo ting 2 Troubleshooting Procedures 8. Put lightly your finger on the fingerprint sens or at the right side of the touchpad panel and slide your finger sideways Slide your finger four times. Four boxes ar e filled with fingerprints. At this time, when you click the [Replay video], you can watch the video that you h[...]

2 Troubleshooting Procedures When you have failed in any time of four tim es reading and want to practice again, click [Try again]. When you have fully su cceeded in four times of reading, the message of “ Fully succeeded” appears. 9. Click [Next]. The displa y of [User’s Fingers] 10. Click the box you want to enroll. 2-64 [CONFIDENTIAL] TECR[...]

2.16 Fingerprint sensor Troubleshoo ting 2 Troubleshooting Procedures Put lightly the first joint of your finger you wa nt to enroll on the fi ngerprint sensor and slide your finger sideways. Enroll your finger three times. Every tim e your finger has been successfully enrolled, one box is checked. When your finger has been successfully enrolled th[...]

2 Troubleshooting Procedures 13. Type a backup password two times in the fo llowing display. (This password is different from the password of Windows logon.) 14. Click [Next]. The [Finish] display appears. 15. Click [Finish], “ Welcome” display appears. 2-66 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631)[...]

2.16 Fingerprint sensor Troubleshoo ting 2 Troubleshooting Procedures Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first joint of your finger registered and slide your finger sideways. When authenticated, [Success] is displayed in the fingerprint authenticatio[...]

2 Troubleshooting Procedures Procedure 4 Connector Check and Replacement Check The Fingerprint sensor cable is connected to the connector CN9650 on th e Fingerprint sensor board and connector CN9550 on the system board. Check 1 Check the Fingerprint sensor cable is firmly connected to the connector CN 9650 on the Fingerprint sensor board and connec[...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631) 3[...]

3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/ W [...]

3 Tests and Diagnostics 3-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.21 Head Cleaning .......................................................................................................... 3-4 8 3.21.1 Function Description .......................................................................... 3-48 3.21.2 Operations ..........[...]

3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 3-v 3.30 SETUP ..................................................................................................................... 3-86 3. 30.1 Function Description .......................................................................... 3-86 3. 30.2 Accessing the SET[...]

3 Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631)[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modules [...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST  ERROR RETRY COUNT SET [FDD & HDD] Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk) [...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-3 3.1.2 H/W (Hardware) initial information setting tool The H/W initial inform ation setting tool consists of the following programs.  Initial configuration  DMI information save  DMI information recovery  System configuration display [...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the USB floppy disk drive. 2. Turn on the computer while pressing U key. The following menu appears. TOSHIBA Diagnostics Startup menu 1 Repair Main 2 Repair Initial config[...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) To execute this program, press 1 Repair Main and press Enter in the startup menu, press Enter . The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 –[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST 3 - KEYBOARD TEST 4 - DISPLAY TEST 5 - FLOPPY DISK [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT : XXXXX WRITE DATA : [...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-8 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ HALT OPERATION ]] 1: Test end 2: Continue 3: Retry[...]

3.3 Setting of the hardware configuration 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-9 3.3 Setting of the hardware configuration To execute this program, 2, Repair Initial config set and press Enter in the startup m enu, press Enter and follow the directions on the screen. The H/W initial inform ation setting too[...]

3 Tests and Diagnostics 3.3 Setting of the hardware configuration 3-10 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) 7. “ Create DMIINFO TXT (Y/N) ? ” is displayed. Press Y , then the DMI information (text data) is written to the Floppy disk, etc. • Setting of the HWSC • Setting of the UUID • Display of the DMI information (includ[...]

3.4 Heatrun Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-11 3.4 Heatrun Test To execute this program, press 3 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.23 Running Test are executed successively. For more details on the procedure and te[...]

3 Tests and Diagnostics 3.5 Subtest Names 3-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge DMI [...]

3.5 Subtest Names 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-13 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER ［ It is not supported ］ 01 02 03 Ripple pattern Function Wraparound 7 ASYNC 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wraparound (board) [...]

3 Tests and Diagnostics 3.6 System Test 3-14 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) 3.6 System Test To execute the System Test, select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest e[...]

3.6 System Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-15 Subtest 04 Quick charge This subtest checks the status for the quick charge. Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.XX *** Model Name : XXXXXXXXXXX Version Number :[...]

3 Tests and Diagnostics 3.7 Memory Test 3-16 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This su[...]

3.8 Keyboard Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-17 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code displ[...]

3 Tests and Diagnostics 3.9 Display Test 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAh and 55h) to the [...]

3.9 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The dis[...]

3 Tests and Diagnostics 3.9 Display Test 3-20 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) Subtest 06 “H” pattern display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHH[...]

3.10 Floppy Disk Test 3 Tests and Diagnostics 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Ent[...]

3 Tests and Diagnostics 3.10 Floppy Disk Test 3-22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-T[...]

3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test NOTE : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparoun[...]

3 Tests and Diagnostics 3.11 Printer Test Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3.12 Async Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-25 3.12 Async Test To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 and 02 require the [...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-26 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is execu[...]

3.13 Hard Disk Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-27 3. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIAGNOS[...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder and then reads the data while moving from cylinder to cylinder. (Tests the data interference in the neighbor track.) Worst pa[...]

3.14 Real Timer Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-29 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real time A[...]

3 Tests and Diagnostics 3.14 Real Timer Test 3-30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current date : 12-[...]

3.15 NDP Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-31 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP:  Control word  Status word  Bus  Addition ?[...]

3 Tests and Diagnostics 3.16 Expansion Test 3-32 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wrap around [ It is not supported ] CAUTION : PCMCIA wraparound test is not supporte[...]

3.16 Expansion Test 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-33 Subtest 02 RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. In si[...]

3 Tests and Diagnostics 3.17 CD-ROM/DVD-ROM Test 3-34 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.17 CD-ROM/DVD-ROM Test NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market. Subtest 01 Sequential read This sub[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-35 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the DIAGNOSTIC TEST. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF Data [...]

3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-36 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FO[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-37 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR N[...]

3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3-38 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digit [...]

3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-39 Table 3-4 Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used. “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncorre[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-40 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ##############################[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 1 Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s di[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-42 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Subtest 2 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the to[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-43[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-44 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Subtest 3 W ireless communication switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display. Wireless communication switch is set to a start p[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 5 LED This subtest checks if each LED lights properly. The following message appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test] Press any key and following message appears in the display. [Caps/Num/Overlay BT/W-LAN LED test] (1) Press [...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST Press the Toshiba Presentation button after the following message appears. Step2 X 1 2 * * * . Press Function button (Presentation button) OK message appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any key message apprears. If the test ends succe[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Top (heaven surface) TECRA M9 Maintenance Manual (960-631) [ CONFIDENTIAL] 3-47 Right side Left side Back Front When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the di[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-48 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) When there is no defective during the all checks above, the following message appears in the display. Then press Enter and return to the Only One Test menu. ** Setting OK! ** Press [Enter] key When any trouble in the above setting is found, the foll[...]

3.21 Head Cleaning 3 Tests and Diagnostics TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] 3-49 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selec[...]

3 Tests and Diagnostics 3.22 Log Utilities 3-50 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display. T[...]

3.22 Log Utilities 3 Tests and Diagnostics 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED 001 FDD 01 0000 180 00001 00 00 0000 FDD-TIME OUT ER[...]

3 Tests and Diagnostics 3.23 Running Test 3-52 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD test [...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-53 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk dri[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-54 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting [...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-55 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below. Inser[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-56 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to ste[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-57 (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID R[...]

3 Tests and Diagnostics 3.25 System Configuration 3-58 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3 3.25 System Configuration 3.25.1 Function Description NOTE : To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF position and restart the test. Otherwise the corr[...]

3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-59 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter . Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB * - Chip[...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) 3.26 Wireless LAN Test Program (Intel-made b/g, a/b/g Setting up of REF PC) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment. ・ AP （ which can operate on Windows XP a nd [...]

3.26 Wireless LAN Test Program (Intel-m ade b/g, a/b/g Se tting up of REF PC) 3 Tests and Diagnostics 2. Open “My Computer” window and click “My Network places” on the left column. 3. Click “View network connections” on the left column. 4. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Co[...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) 5. Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window 6. Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network C[...]

3.26 Wireless LAN Test Program (Intel-m ade b/g, a/b/g Se tting up of REF PC) 3 Tests and Diagnostics 8. When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.INF” file is used.) Install From Disk window 9. The “Select Network Protocol” wi[...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder. ・ WTWINSVR.EXE Function : Transmitting/receiving of data to/from DUT via AP OS available : Windo[...]

3.27 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-65 3.27 Wireless LAN Test Program on DUT PC(Intel-made) 3.27.1 Wireless LAN Test Program (Intel-made :Golan) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 8[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program on DUT PC(Intel -made) 3-66 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Press any key and return to the test menu. If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. When a defective is detected in the test, follow[...]

3.27 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-67 Subtest03 Antenna check & communication test of 11b m ode This subtest execute transmitting/receiving test in 802.11b mode using the main antenna first. If a defective is not found during the test, transmitting[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program on DUT PC(Intel -made) 3-68 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Subtest05 Communication test of 11g m ode This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear in the display.[...]

3.27 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-69 3.27.2 W ireless LAN T est Program (Intel-made:Kedron) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.11 a/b/g or 802.11 a/b/g/n: kedron). To execute [...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program on DUT PC(Intel -made) 3-70 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Press any key and return to the test menu. When a defective is detected in the test, following typical cause is considered. • • • • • • Connection of wireless LAN card Using a wrong wireless LAN card (U[...]

3.27 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-71 This subtest execute transmitting/receiving test in 802.11a mode using the main antenna. If a defective is not found during the test, OK message will appear in the display. Press any key and return to the test menu[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program on DUT PC(Intel -made) 3-72 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Subtest05 Communication test of 11g m ode This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear in the display.[...]

3.28 LAN/Modem/Bluetooth/ IEEE1394 Test Program 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-73 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in FDD[...]

3 Tests and Diagnostics 3.28 LAN/Modem/ Bluetooth/IEEE1394 Test Program Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Te[...]

3.28 LAN/Modem/Bluetooth/ IEEE1394 Test Program 3 Tests and Diagnostics Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor...hit <ESC> to abort. * External Loopback Test...PASSED Testing completed. * * Loop[...]

3 Tests and Diagnostics 3.28 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-76 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.28.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. NOTE[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics 3.28.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested). A responder device (device for transm itting/receiving data) is also needed. (A mobile phone with the Bluetooth function i[...]

3 Tests and Diagnostics 3.28 LAN/Modem/ Bluetooth/IEEE1394 Test Program 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. BT address of test computer BT address of responder device 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are O[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-79 3.28.4 IEEE1394 test To execute this test, press 4 and Enter . NOTE: IEEE1394 test is not supported for this model. NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to pe[...]

3 Tests and Diagnostics 3.29 Sound Test program 3-80 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.29 Sound Test program This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Prepare a HDD and format it on DOS. Copy all files in the floppy disk in which the Sound test program i[...]

3.29 Sound Test program 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-81 To return to the Sound test menu, press 9 and Enter . Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… After[...]

3 Tests and Diagnostics 3.29 Sound Test program 3-82 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Subtest 02 Sine wave This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the sine [...]

3.29 Sound Test program 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-83 3.29.3 CD Sound (Standard) test To execute the CD Sound (Standard) test, press 3 and Enter . Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appea[...]

3 Tests and Diagnostics 3.29 Sound Test program 3-84 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Subtest 02 English Narration Selected this subtest, narration in English starts. For more details on the procedure, refer to the subtest01. Subtest 03 Test Tone A CAUTION: Before starting subtest03, be sure to set the sound at proper volume. Th[...]

3.29 Sound Test program 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-85 3.29.3.2 Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] ; test end [Ctrl]+[C] ; key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT: XXX[...]

3 Tests and Diagnostics 3.30 SETUP 3-86 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 3.30 SETUP 3.30.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory (a) Total 2. System Date/Time (a) Date (MM-DD-YYYY) (b) Time (HH:MM:SS) 4. Password (a) User Password (b) Supervisor Password 5. HD[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-87 8. Configuration (a) Device Config. 9. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 10. I/O ports (a) Serial 11. Drives I/O (a) Built-in HDD (b) Select Bay 12. PCI Bus (a) PCI Bus 13. Display (a) Power On Display 14. Periphe[...]

3 Tests and Diagnostics 3.30 SETUP 3.30.2 Accessing the SETUP Program Turn on the power while pressing ESC, the following menu appears. Check system. Then press [F1] key. Then press F1 . The following display appears. 3-88 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

3.30 SETUP 3 Tests and Diagnostics Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to m ove between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move between the two pages. 2. Press either the Space bar or Back Space to change the value. Accepting Changes an[...]

3 Tests and Diagnostics 3.30 SETUP 3-90 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) NOTE: You can press Esc to quit at any time without saving changes. SETUP asks you to confirm that you do not want to save your changes. When SETUP is displayed at the next time, the current configuration appears.[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-91 The Factory Preset Configuration When you access SETUP, the current configuration is displayed. 1. To show the factory preset configuration, press Home . 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default[...]

3 Tests and Diagnostics 3.30 SETUP 3-92 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) SETUP Options The SETUP screen is divided into functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. (a) Total This field displays the total amount of mem ory insta[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-93 4. HDD Password This option sets HDD password. HDD password is a security function to protect the built-in HDD. (a) HDD This item selects the hard disk to set HDD password. Built-in HDD Sets HDD password for the built-in HDD (b) HDD Password Mode This item [...]

3 Tests and Diagnostics 3.30 SETUP 3-94 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 5. Boot Priority This tab sets the priority for booting the computer and the priority for the built-in HDD or optional secondary HDD. (a) Boot Priority HDD → FDD → CD-ROM → LAN: The computer looks for bootable files in the following order: HDD, FDD, C[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-95 Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use. (a) Core-Multi Processing NOTE: This is not displayed in PCs with a single core CPU. The Core Multi-Processing sets the CP[...]

3 Tests and Diagnostics 3.30 SETUP Use this option to set a time and date for automatic power on and enable or disable the ring indicator feature. Alarm Date Option appears only when Alarm Time is enabled. Set the parameters for the Auto Power On (automatic power on) function and the Wake-up on LAN in the “OPTIONS” window. To set the time, use [...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-97 Critical Battery Wake-up Configures what action is taken when the remaining battery power is close to running out while the system is in Sleep Mode. This setting is only available when the Critical battery action within Power Options in Windows is set to Hi[...]

3 Tests and Diagnostics 3.30 SETUP 8. Configuration This option displays the configuration method. (a) Device Config. The devices are initialized when the PNP OS loads. Setup by OS Initializes devices, which is needed to load an operating system. Operating system initializes other devices. (Default) All Devices All devices will be initialized. If y[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-99 NOTE: The brightness is when a AC adaptor is connected. When powered by a battery it is displayed as follows. Battery Save Mode = Full power : LCD Bright ness = Bright. Battery Save Mode = Low power: LCD Bright ness = Semi-Bright. (a) Battery Save Mode When[...]

3 Tests and Diagnostics 3.30 SETUP 3-100 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Battery optimized If the CPU becomes too hot, the processing speed is lowered. If the temperature is still too high, the fan turns on. When the CPU temperature falls to a normal range, the fan is turned off and the processing speed is increased. Cooling op[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-101 10. .I/O ports This option controls settings for the parallel port. NOTE: Do not assign the same interrupt request level and I/O address to the serial port and PC card. (a) Serial Use this option to set the COM level for the serial port. The serial port in[...]

3 Tests and Diagnostics 3.30 SETUP 3-102 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 12. PCI Bus This item displays the interrupt level for the Card Bus. It is for information only and cannot be changed. PCI BUS = IRQ10, IRQ11 13. Display This group of options configures the computer’s display. (a) Power On Display This option is used to[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-103 15. Legacy Em ulation. (a) USB KB/Mouse Legacy Emulation. Use this option to enable or disable USB KB/Mouse Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the USB KB/Mouse Legacy Emula[...]

3 Tests and Diagnostics 3.30 SETUP 3-104 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 17. Security controller (a) TPM Disables the security controller called TPM (Trusted Platform Module). When the cursor is on the Enable ( Disable ) and the Space is pressed, message is displayed and the PC waits Y or N key input by the user. When Y is pres[...]

[CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 4[...]

4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ................................................................................................................... 4-1 4.2 Battery pack .................................................................................................[...]

4 Replacement Procedures 4-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-6 31) Figures Figure 4-1 Removing the battery pack............................................................................... 4-8 Figure 4-2 Removing the PC card ................................................................................... 4-10 Figure 4-3 Removi[...]

4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-v Figure 4-32 Removing the HDD cable/DC-IN jack .......................................................... 4-48 Figure 4-33 Removing the MDC ....................................................................................... 4-49 Figure 4-34 Removing the Nort h bri[...]

4 Replacement Procedures 4-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-6 31)[...]

4.1 Overview 4 Replacement Procedures 4 Replacement P rocedures 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particu[...]

4 Replacement Procedures 4.1 Overview 4-2 [CONFIDENTIAL ] TECRA M9 Maintenance Manual (960-631) Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible wi[...]

4.1 Overview 4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2. Battery Pack”. [...]

4 Replacement Procedures 4.1 Overview Disassembly Procedure Four main types of cable connector are used. Pressure plate connector • • • • Spring connector Back flip connector Normal pin connector For pressure plate connectors, s lide the pressure plate holdin g ta gs on both sides of the plastic pressure plate on the connector and pull the [...]

4.1 Overview 4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer. • Take your time a[...]

4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall ou t) causing a short circuit or other damage. NOTE : To tighten screws quickly and accu rately, an electric screwdriver is [...]

4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to he lp you determine the leng th of the screw.  Even numbered length screws: Brown  Odd numbered length screws: White  Special length screw: Blue “Special length screw” means screws whose lengt h is indic ated in an integral number to th e first dec[...]

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) CAUTION: Take care not to short circuit the term inals when removing the battery pack. Similarly, do not drop, knock, scra tch, disassemble, twist, or bend the battery pack. 1. T[...]

4.2 Battery pack 4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-9 Installing the battery pack The following describes the procedure for inst alling the battery pack. (See Figure 4-1.) CAUTION: There is a danger that the lithium ion battery pack may explode if not fitted, operated, handled, or disposed correctly . D[...]

4 Replacement Procedures 4.3 PC card/SD card 4.3 PC card/SD card 4.3.1 PC Card Removing the PC card The following describes the procedure for rem oving the PC card. (See Figure 4-2.) NOTE : Insert or remove the PC card in accordan ce with any instructions in the PC card manual or the manuals of this computer. 1. Turn the computer upside down. 2. Pu[...]

4.3 PC card/SD card 4 Replacement Procedures 4.3.2 SD card Removing the SD card The following describes the procedure for rem oving the SD card. (See Figure 4-3.) NOTE: Insert or remove the SD card in accordan ce with any instructions in the SD card manual or the manuals of the co mputer system you are using. 1. Push the SD card . It will pop out p[...]

4 Replacement Procedures 4.4 Memory module B 4.4 Memory module B CAUTION: The power must be turned off wh en you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module termi nals. Any dirt on the terminals may cause memory access problems. Never press h[...]

4.4 Memory module B 4 Replacement Procedures 2. Open the left and right latches outside and remove the memory module B . Memory module B Latch Latch Figure 4-5 Removing the memory module B Installing the memory module B To install the memory module B, make sure th e com puter is in boot mode and powered off. Then perform the following procedure. (S[...]

4 Replacement Procedures 4.5 HDD 4.5 HDD Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-6 to 4-8.) CAUTION: Take care not to press on the top or bottom of the HDD. Pre ssure may cause data loss or damage to the HDD. 1. Remove the following screws and HDD slot cover . • M2.5 × 16B FLAT HEAD screw × 1 ?[...]

4.5 HDD 4 Replacement Procedures 2. Raise the HDD assembly with holding the tab from the slot and pull out the HDD assembly from the connector of the HDD cable . HDD cable HDD assembly Tab Figure 4-7 Removing the HDD assembly TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-15[...]

4 Replacement Procedures 4.5 HDD 3. Place the HDD assembly on a flat s urface and remove the following screws fixing the HDD holder. • M3 × 4C FLAT HEAD screw × 4 4. Separate the HDD holder and HDD . M3x4C FLAT HEAD M3x4C FLAT HEAD HDD holder (HDD frame and tab) HDD M3x4C FLAT HEAD Figure 4-8 Removing the HDD 4-16 [ CONFIDENTIAL] TECRA M9 Main [...]

4.5 HDD 4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-17 Installing the HDD The following describes the procedure for in stalling the HDD. (See Figure 4-6 to 4-8.) CAUTION: Do not hold the HDD by its top and bottom face. It may damage the HDD. 1. Seat the HDD in the HDD holder and secure them with the following sc[...]

4 Replacement Procedures 4.6 Slim select bay module 4.6 Slim select bay module Removing the slim select bay module The following describes the procedure for removing the slim select bay module. (See Figure 4-9 and 4-10.) The explanation and figure shown below are the optical disk drive removing/installing. CAUTION: Do not put fingers in the slot fo[...]

4.6 Slim select bay module 4 Replacement Procedures 3. Re move the following screws , connector cover and connector from the optical drive assembly. • M2 × 6C BIND screw × 2 4. Remove the following screw and connector base from the optical d rive assembly. • M2 × 2.8C S-THIN HEAD screw × 1 5. Remove the following screws and ODD side assembl[...]

4 Replacement Procedures 4.6 Slim select bay module 4-20 [ CONFIDENTIAL] TECRA M9 Main tenance Manual (960-6 31) Installing the slim select bay module The following describes the procedure for instal ling the slim select bay module. (See Figure 4-9 and 4-10.) 1. Install the ODD side assembly to the optical driv e assemb ly and secure it with the fo[...]

4.7 Keyboard holder 4 Replacement Procedures 4.7 Keyboard holder Removing the Keyboard holder The following describes the procedure for remo ving the keyboard holder. (See Figure 4-11.) 1. Open the display and make it flat. 2. Insert your fingers into the slots on both sides and remove the keyboard holder . Keyboard holder Slot Slot Figure 4-11 Rem[...]

4 Replacement Procedures 4.8 Switch board 4.8 Switch board Removing the Switch board The following describes the procedure for rem o ving the switch board. (See Figure 4-12.) 1. Disconnect the switch cable from the connector on the switch board. 2. Push the hook down and remove the switch board from the slot while sliding it as shown in the figure [...]

4.9 Bluetooth module 4 Replacement Procedures 4.9 Bluetooth module Removing the Bluetooth module The following describes the procedure for remo ving the Bluetooth module. (See Figure 4- 13.) 1. Disconnect the Bluetooth cable and Bluetooth antenna cable from the connector on the Bluetooth module. 2. Push the latch and remove the Bluetooth module fro[...]

4 Replacement Procedures 4.10 Keyboard/Memory module A 4.10 Keyboard/Memory module A Removing the keyboard/memory module A The following describes the procedure for removing the keyboard/memory module A. (See Figure 4-14 to 4-17.) 1. Re move the following screws and turn the keyboard face down on the palm rest. • M2.5 × 4B FLAT HEAD screw × 2 K[...]

4.10 Keyboard/Memory module A 4 Replacement Procedures 2. Remove the following screw s and memory slot cover . • M2.5 × 8B FLAT HEAD screw × 2 Memory slot cover M2.5 × 8B FLAT HEAD M2.5 × 8B FLAT HEAD Figure 4-15 Removing the memory slot cover TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-25[...]

4 Replacement Procedures 4.10 Keyboard/Memory module A CAUTION: The power must be turned off wh en you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module termi nals. Any dirt on the terminals may cause memory access problems. Never press hard or ben[...]

4.10 Keyboard/Memory module A 4 Replacement Procedures 4. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard . CN3230 Keyboard cable Keyboard Figure 4-17 Removing the keyboard (2) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-27[...]

4 Replacement Procedures 4.10 Keyboard/Memory module A 4-28 [ CONFIDENTIAL] TECRA M9 Main tenance Manual (960-6 31) Installing the keyboa rd/Memory module A The following describes the procedure for in stalling the keyboard/memory module A. (See Figure 4-14 to 4-17.) 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard cable to[...]

4.11 Fan holder 4 Replacement Procedures 4.11 Fan holder NOTE : When repairing the PC, be sure to clean the fan holder and cooling fin with a vacuum cleaner and cotton sticks, and remove dusts with tweezers. Removing the fan holder The following describes the procedure for re m oving the fan holder. (See Figure 4-18.) 1. Peel off the insulator that[...]

4 Replacement Procedures 4.12 Wireless LAN card 4.12 Wireless LAN card Removing the Wireless LAN card The following describes the procedure for re m oving the wireless LAN card. (See Figure 4-19 and 4-20.) CAUTION: Do not try to remove the wireless LAN card with the computer turned on. It may cause damages to the computer or the wireless LAN card. [...]

4.12 Wireless LAN card 4 Replacement Procedures 5. Pull out the wireless LAN antenna cables (black, white and gray) from the hole of the cover assembly. Wireless LAN antenna cable (gray, white and black) Figure 4-20 Pulling the wireless LAN cables TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-31[...]

4 Replacement Procedures 4.12 Wireless LAN card Installing the Wireless LAN card The following describes the procedure for inst alling the wireless LAN card. (See Figure 4-19 and 4-20.) CAUTION: Be sure to switch the computer off before installing the wireless LAN card. Otherwise, the computer or the wireless LAN card may be damaged. 1. Arrange the[...]

4.13 Touch pad 4 Replacement Procedures 4.13 Touch pad Removing the Touch pad The following describes the procedure for remo ving the touch pad. (See Figure 4-21 to 4-23.) 1. Lift the tip portions up first and remove the touch pad cover while releasing latches . Touch pad cover Tip portion Figure 4-21 Removing the touch pad cover TECRA M9 Maintenan[...]

4 Replacement Procedures 4.13 Touch pad 2. Disconnect the touch pad cable from the connector CN3240 on the system board and remove the touch pad from the slot. (The touch pa d is adhered by the double-sided tape to the slot.) Touch pad CN3240 Touch pad cable Figure 4-22 Removing the touch pad 3. Peel off the glass tape and disconnect the touch pad [...]

4.13 Touch pad 4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-35 Installing the Touch pad The following describes the procedure for inst alling the touch pad. (See Figure 4-21 to 4-23.) 1. Connect the touch pad cable to the connector on the touch pad. 2. Stick the glass ta pe in place. NOTE: When installing a new t[...]

4 Replacement Procedures 4.14 Cover assembly and Base assembly 4.14 Cover assembly and Base assembly Removing the cover assembly and base assembly The following describes the procedure for removing the cover assembly and base assembly. (See Figure 4-24 and 4-25.) 1. Close the display and turn over the computer. 2. Remove the following screws . • [...]

4.14 Cover assembly and Base assembly 4 Replacement Procedures 3. Turn over the computer and open the display. 4. Disconnect the LCD cable, speaker cable , switch cable and finger print sensor cable from the connector CN5000 , CN6170 , CN9500 and CN9550 on the system board. 5. Remove the following screws . • M2 × 4B BIND screw × 1 • M2.5 × 8[...]

4 Replacement Procedures 4.14 Cover assembly and Base assembly 4-38 [ CONFIDENTIAL] TECRA M9 Main tenance Manual (960-6 31) Installing the Cover assem bly and Base assembly The following describes the procedure for instal ling the cover assem bly and base assembly. (See Figure 4-24 and 4-25.) 1. Install the cover assembly on the b ase assembly . 2.[...]

4.15 Fingerprint sensor board 4 Replacement Procedu res 4 Replacement Procedures 4.15 Fingerprint sensor board Removing the Fingerprint sensor board The following describes the procedure for rem ovi ng the fingerprint sens or board. (See Figure 4-26 and 4-27.) 1. Push the hook down and remove the fingerprint sensor board hold plate while sliding it[...]

4 Replacement Procedures 4.15 Fingerprint sensor board 3. Remove the fingerprint sensor board fixed with the double-sided tape and peel off the double-sided tape that prevents a waterdrop from entering the computer. 4. Disconnect the fingerprint sensor cable from the connector on the fingerprint sensor board. Fingerprint sensor board Fingerprint se[...]

4.15 Fingerprint sensor board 4 Replacement Procedu res TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-41 Installing the Fingerprint sensor board The following describes the procedure for instal ling the fingerprint se nsor board. (See Figure 4-26 and 4-27.) 1. Connect the fingerprint sensor cable to the connector on the fingerprint sensor[...]

4 Replacement Procedures 4.16 RTC battery 4.16 RTC battery Removing the RTC battery The following describes the procedure for re m oving the RTC battery. (See Figure 4-28.) 1. Disconnect the RTC battery cable from the connector CN9300 on the system board. 2. Peel off the glass tape and remove the RTC battery from the slot. Glass tape RTC battery RT[...]

4.17 Microphone 4 Replacement Procedures 4.17 Microphone Removing the Microphone The following describes the procedure for removing the microphone. (See Figure 4-29.) 1. Peel off the glass tape and disconnect the microphone cable from the connector CN6050 on the system board. 2. Remove the microphone from the slot. Microphone Microphone cable CN605[...]

4 Replacement Procedures 4.18 System board 4.18 System board Removing the System board The following describes the procedure for re moving the system board. (See Figure 4-30.) 1. Disconnect the Bluetooth cable from the connector CN4400 on the system board. 2. Peel off the insulator and take out the modem jack, DC-IN jack and HDD cable from the slot[...]

4.18 System board 4 Replacement Procedures CAUTION: Do not hold the portions (shown in the figure below) of the system board. It may damage the system board. Do not hold Do not hold TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-45[...]

4 Replacement Procedures 4.18 System board Installing the system board The following describes the procedure for in stalling the system board and LCD cover assembly. (See Figure 4-30.) 1. Install the system board on the base assem bly. 2. Install the modem cable holder to the slot. NOTE: When installing a new modem cable holder, reuse the double-si[...]

4.19 Base latch 4 Replacement Procedures 4.19 Base latch Removing the base latch The following describes the procedure for rem oving the base latch. (See Figure 4-31.) 1. Remove the base caps on the bottom while releas ing latches. 2. Remove the base latches . Be careful not lose the springs . Base latch Base latch Base latch Base cap Base cap Base[...]

4 Replacement Procedures 4.20 HDD cable/DC-IN jack 4.20 HDD cable/DC-IN jack Removing the HDD cable/DC-IN jack The following describes the procedure for re moving the HDD cable/DC-IN jack. (See Figure 4-32.) 1. Peel off the insulator and disconnect the HDD cable from the connector CN1900 on the system board. 2. Disconnect the DC-IN jack cable from [...]

4.21 MDC 4 Replacement Procedures 4.21 MDC Removing the MDC The following describes the procedure for removing the MDC. (See Figure 4-33.) 1. Remove the following screws securing the MDC. • M2 × 4B BIND screw × 2 2. Remove the MDC from the connector CN3010 on the system board. 3. Disconnect the MDC cable from the connector on the MDC. MDC MDC c[...]

4 Replacement Procedures 4.22 North bridge heat sink/C PU heat sink/Fan/CPU 4.22 North bridge heat si nk/CPU heat sink/Fan/CPU Removing the North bridge heat sink/CPU heat sink/Fan/CPU The following describes the procedure for rem o ving the North bridge heat sink/CPU heat sink/fan/CPU. (See Figure 4-34 to 4-37.) 1. Remove the following screw s in [...]

4.22 North bridge heat sink/CPU heat sink/Fan/CPU 4 Replacement Procedures 3. Remove the following screws in the reverse order of the number marked on the CPU hold plate. • M2 × 4B BIND screw × 3 4. Remove the CPU hold plate and metal plates . 5. Disconnect the fan cable from the connector CN8771 on the system board. 6. Remove the CPU heat sink[...]

4 Replacement Procedures 4.22 North bridge heat sink/C PU heat sink/Fan/CPU 7. Remove the fan holder . 8. Remove the following screws and separate the CPU heat sink and fan . (Fan cable is secured to the fan by the insulator.) • M2.5 × 3B FLAT HEAD screw × 2 M2.5 × 3B FLAT HEAD CPU heat sink Fan holder Fan Figure 4-36 Removing the fan 9. Unloc[...]

4.22 North bridge heat sink/CPU heat sink/Fan/CPU 4 Replacement Procedures Installing the North bridge heat sink/CPU heat sink/Fan/CPU The following describes the procedure for inst alling the North bridge heat sink/CPU heat sink/fan/CPU. (See Figure 4-34 to 4-39.) 1. Make sure that the cam of the CPU socket is in the unlock (OPEN) position. 2. Ins[...]

4 Replacement Procedures 4.22 North bridge heat sink/C PU heat sink/Fan/CPU 4. Apply new grease on the CPU and North bridge using a special syringe as shown in the following figure. Apply quarter of s cale (0.25ml) of grease evenly on the CPU chip and North bridge chip. Wh en silicon grea se is already applied to the CPU, wipe them off with a cloth[...]

4.23 LCD unit/FL inverter 4 Replacement Procedures 4.23 LCD unit/FL inverter Removing the LCD unit/FL inverter The following describes the procedu re for removing the LCD unit/FL inverter. (See F igure 4- 40 to 4-44.) 1. Peel off the mask seals (6 points) and remove the following screws securing the LC D unit. • M2.5 × 6B FLAT HEAD screw × 2 2.[...]

4 Replacement Procedures 4.23 LCD unit/FL inverter 4. Put the soft cloth on the keyboard and lay the LCD unit down as shown in the figure below. LCD unit Soft cloth Figure 4-41 Raying the LCD unit 4-56 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631)[...]

4.23 LCD unit/FL inverter 4 Replacement Procedures 5. Peel off the insulator ( with double-sided tape) on the FL inverter. 6. Disconnect the FL cables from both sides of the FL inverter. 7. Remove the FL inverter from the slot. FL inverter Insulator FL cable Figure 4-42 Removing the FL inverter TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] [...]

4 Replacement Procedures 4.23 LCD unit/FL inverter 8. Remove two glass tapes securing the LCD cable and disconnect the LCD cable from the connector on the LCD unit. LCD cable Glass tape Figure 4-43 Removing the LCD cable 9. Remove the following screws and LCD unit . • M2 × 3C S-THIN HEAD screw × 4 M2 × 3C S-THIN HEAD M2 × 3C S-THIN HEAD LDC u[...]

4.23 LCD unit/FL inverter 4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-59 Installing the LCD unit/FL inverter The following describes the procedu re for installing the LCD unit/FL inverter. (See Figure 4- 40 to 4-44.) 1. Install the LCD unit to the display cover and secure it with the following screw s . • M2 ?[...]

4 Replacement Procedures 4.24 LCD cable 4.24 LCD cable Removing the LCD cable The following describes the procedure for re m oving the LCD cable. (See Figure 4-44 and 4- 45.) 1. Close the hinges and turn over the cover assembly and peel off the acetate tape fixing the LCD cable. When closing the hinges, be careful not to push the upper portion of t[...]

4.25 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures 4.25 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna The following describes the procedu re for removing the wireless LAN antenna/Bluetooth antenna (See Figure 4-46.) 1. Peel off the acetate tapes securing the wireless LAN antenna cables [...]

4 Replacement Procedures 4.26 Hinge 4.26 Hinge Removing the Hinge The following describes the procedure for removing the hinge. (Figure 4-47 and 4-48.) 1. Push the LCD mask down. CAUTION: Do not push the top of the LCD mask. It may break the LCD mask. 2. Remove the following screws . • M2.5 × 4B FLAT HEAD screw × 4 3. Stand the hinges up with t[...]

4.26 Hinge 4 Replacement Procedures 4. Turn over the cover assembly and remove the following screws and metal plate . • M2.5 × 6C Tapping screw × 1 • M2 × 4B S-THIN HEAD screw × 1 5. Slide the left hinge inside a nd remove it through the hole. 6. Remove the following screw and right hinge . • M2.5 × 6C Tapping screw × 1 7. Slide the rig[...]

4 Replacement Procedures 4.26 Hinge 4-64 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631) Installing the Hinge The following describes the procedure for installing the hinge. (Figure 4-47 and 4-48.) 1. Pass the right hinge through the hole and secure it with the following screw . • M2.5 × 6C Tapping screw × 1 2. Pass the left hinge throug[...]

4.27 Speaker 4 Replacement Procedures 4.27 Speaker Removing the Speaker The following describes the procedure for rem oving the speaker. (Figure 4-49.) 1. Peel the plastic tape and pass the connector of the speaker cable through the hole of the cover assembly. 2. Remove the speakers (left and right) from the slot. Speaker Plastic ta p e Hole Connec[...]

4 Replacement Procedures 4.27 Speaker Installing the Speaker The following describes the procedure for installing the speaker. (Figure 4-49 to 4-51.) 1. Install the sp eakers (left and right) to the slots (l eft and right) after installing the hinges. 2. Pass the connector of the speaker cable through the hole. Speaker Hole Connector Figure 4-50 In[...]

4.27 Speaker 4 Replacement Procedures 3. Arrange the speaker cable on the slot of the cover assembly. Speaker cable Figure 4-51 Arranging the speaker cable 4. Turn over the cover assembly and stick the plastic tape. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-67[...]

4 Replacement Procedures 4.28 Fluorescent Lamp 4-68 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631) 4 Replacement Procedures 4.28 Fluorescent Lamp This system uses LCD modules from the followi ng suppliers. The procedure for replacing the fluorescent lamp is different for each LCD m odule. Refer to the appropriate procedure. Type Part No. Su[...]

4.28 Fluorescent Lamp 4 Replacement Procedures 4.28.1 Replacing the 14.1-in ch WXGA LG Philips Fluorescent Lamp CAUTION : When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module. To replace the 14.1-inch WXGA LG Philips [...]

4 Replacement Procedures 4.28 Fluorescent Lamp Disassembly of Top Case 1. Disassembly of Top Case. CAUTION : Pressure or stress should not be given on PCB and COF. Figure 4-53 Replacing LG.Philips fluorescent la mp (WXGA) (2) 4-70 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631)[...]

4.28 Fluorescent Lamp 4 Replacement Procedures Disassembly of Source PCB 1. Disassembly of Source PCB. CAUTION : Pressure or stress should not be given on PCB and COF. Figure 4-54 Replacing LG.Philips fluorescent la mp (WXGA) (3) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-71[...]

4 Replacement Procedures 4.28 Fluorescent Lamp Disassembly of Board Ass’y, Tape Adhesive, Sheets, Light guide, Cover Ass’y Botto m (L) 1. Disassembly of Board Ass’y. CAUTION : This process should be made in Clea n room with no scratch nor particle on Polarizer and B/L Ass’y. 2. Disassembly of Tape Adhesive us ed for Sheets fixing (4 Points)[...]

4.28 Fluorescent Lamp 4 Replacement Procedures Assembly of Cover Ass’y Bottom (L), Sheets, Light guide, T ape Adhesive and Board Ass’y 1. Detach a release paper from Double Ta pe at the Cover Ass’y Bottom (L). 2. Assembly of Cover Ass’y Bottom (L) and Screw (2Point). CAUTION : Maximum value of torque with Screw should be below 2.5kgf.cm. 3.[...]

4 Replacement Procedures 4.28 Fluorescent Lamp Assembly of Source PCB 1. Assembly of Source PCB. CAUTION : Stress should not be given on COF. Figure 4-57 Replacing LG.Philips fluorescent la mp (WXGA) (6) 4-74 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631)[...]

4.28 Fluorescent Lamp 4 Replacement Procedures Assembly of Top Case 1. Assembly of Top Case. CAUTION : Pressure should not be given on PCB and COF. Figure 4-58 Replacing LG.Philips fluorescent la mp (WXGA) (7) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-75[...]

4 Replacement Procedures 4.28 Fluorescent Lamp Assembly of outside Tape and Cover shield 1. Assembly of Cover shield (S). CAUTION : Pressure or stress should not be given on Source PCB. Usage of gloves with anti-electric discharge coating is recommended. To eliminate possible damage on circuits occurred by ESC. 2. Assembly of Cover shield (G). CAUT[...]

4.28 Fluorescent Lamp 4 Replacement Procedures 4.28.2 Replacing the 14.1-inch WXGA Samsung Fluorescent Lamp To replace the 14.1-inch WXGA Samsung fluorescen t lam p, follow the steps below and refer to figures 4-60 to 4-63. Removing the fluorescent lamp 1. Remove the PCB cover. CAUTION : Handle with care not to damage COF of S/D ICs. PCB cover Figu[...]

4 Replacement Procedures 4.28 Fluorescent Lamp 2. Remove the side tapes and Al tape. Lamp-wire tape Bottom Al tape Side tape (left) Side tape (right) Figure 4-61 Replacing Samsung fluorescent lamp (WXGA) (2) 3. Separate the top chassis from the m olded frame. CAUTION: Separate in the order of bottom hook and side hook (left and right). Figure 4-62 [...]

4.28 Fluorescent Lamp 4 Replacement Procedures 4. Separate the panel assembly from backlight unit. CAUTION : Handle with care not to damage COF of S/D. Panel assembly Figure 4-63 Replacing Samsung fluorescent lamp (WXGA) (4) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-79[...]

4 Replacement Procedures 4.28 Fluorescent Lamp 4-80 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631) Assembling the fluorescent lamp The assembly procedure of the 15.4-inch Sams ung fluorescent lamp is the reverse of the above disassembly procedure. Re fer to figures 4-60 to 4-63. 1. Install the panel ass embly on the backlight unit. 2. Insta[...]

4.28 Fluorescent Lamp 4 Replacement Procedures 4.28.3 Replacing the 14.1-inch WXGA+ LG Philips Fluorescent Lamp CAUTION : When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module. To replace the 14.1-inch WXGA+ LG Philips[...]

4 Replacement Procedures 4.28 Fluorescent Lamp Disassembly of Top Case 1. Disassembly of Top Case. CAUTION : Pressure or stress should not be given on PCB and COF. Figure 4-65 Replacing LG.Philips fluorescent la mp (WXGA+) (2) 4-82 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631)[...]

4.28 Fluorescent Lamp 4 Replacement Procedures Disassembly of Source PCB 1. Disassembly of Source PCB. CAUTION : Pressure or stress should not be given on PCB and COF. Figure 4-66 Replacing LG.Philips fluorescent la mp (WXGA+) (3) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-83[...]

4 Replacement Procedures 4.28 Fluorescent Lamp Disassembly of Board Ass’y, Tape Adhesive, Sheets, Light guide, Cover Ass’y Botto m (L) 1. Disassembly of Board Ass’y. CAUTION : This process should be made in Clea n room with no scratch nor particle on Polarizer and B/L Ass’y. 2. Disassembly of Tape Adhesive us ed for Sheets fixing (4 Points)[...]

4.28 Fluorescent Lamp 4 Replacement Procedures Assembly of Cover Ass’y Bottom (L), Sheets, Light guide, T ape Adhesive and Board Ass’y 1. Detach a release paper from Double Ta pe at the Cover Ass’y Bottom (L). 2. Assembly of Cover Ass’y Botto m (L) and Screw (2 Points ). CAUTION : Maximum value of torque with Screw should be below 2.5kgf.cm[...]

4 Replacement Procedures 4.28 Fluorescent Lamp Assembly of Source PCB 1. Assembly of Source PCB. CAUTION : Stress should not be given on COF. Figure 4-69 Replacing LG.Philips fluorescent la mp (WXGA+) (6) 4-86 [ CONFIDENTIAL] TECRA M9 Maintenance Man ual (960-631)[...]

4.28 Fluorescent Lamp 4 Replacement Procedures Assembly of Top Case 1. Assembly of Top Case. CAUTION : Pressure should not be given on PCB and COF. Figure 4-70 Replacing LG.Philips fluorescent la mp (WXGA+) (7) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL ] 4-87[...]

4 Replacement Procedures 4.28 Fluorescent Lamp Assembly of Source PCB 1. Assembly of Source PCB & Cover shield(S). CAUTION : Pressure or stress should not be given on Source COF & Source PCB. Usage of gloves with anti-electric discharge coating is recommended. To eliminate possible damage on circuits occurred by ESC. 2. Assembly of Cover sh[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631)[...]

Appendices TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................. B-1 B.1 System Board [...]

Appendices App-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) C.22 CN8810 Main Battery connector (10-pin) .......................................................... C-20 C.23 CN9300 R TC Battery connector (3-pin) ............................................................. C-21 C.24 CN8771 F AN interface connector (4-pin) ................[...]

Appendices TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] App-v Figures Figure B-1 System board (FNPSY*) layout (front) ......................................................... B-1 Figure B-2 System board (FNPSY*) layout (back) ......................................................... B-3 Figure B-3 SwitchBoard (FNPSW*) layout (front/back) [...]

Appendices App-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) T able C-1 1 Dual Point interface connector (8-pin) ........................................................... C-16 T able C-12 Switch board interface connector (8-pin) ....................................................... C-16 T able C-13 LAN interface connector (12-pin) ...[...]

Appendices TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] App-vii T able I-1 MTBF ................................................................................................................ I -1[...]

Appendices App-viii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

Appendix A Handling the LCD Module Appendices Appendix A P Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assem bly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it [...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA M9 [...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. A-4 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960[...]

Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassem bly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These m aterials can release gas that can damage the panel’s polarization. TECRA M9 Maintenance [...]

Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System Board (FNPSY*) Front V iew Figure B-1 System board (FNPSY*) layout (front) TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] B-1[...]

Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table B-1 System board (FNPSY*) ICs and connectors (front) Number Name CN1400 SO-DIMM0 connector IC1600 Intel ICH8M (South Bridge) CN21 10 PC card interface connector CN2600 Mini PCI Express interface connector (Wireless LAN) CN2610 Mini PCI Express interfa[...]

Appendix B Boar d Layout Appendices B.2 System Board (FNPSY *) Back View Figure B-2 System board (FNPSY*) layout (back) TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table B-2 System board FNPSY*) connectors (back) Number Name IS1050 CPU socket IC1200 Intel Crestline-GM (North Bridge) CN1410 SO-DIMM1 connector CN1820 Select bay interface connector CN1900 HDD(SA T A) interface connector IS2150 SD card interface connector[...]

Appendix B Boar d Layout Appendices B.3 Switch Board (FNPSW*) Front and Back V iew (front) (back) Figure B-3 SwitchBoard (FNPSW*) layout (front/back) Table B-3 SwitchBoard (FNPSW*) connectors (front/back) Number Name CN9510 System board I/F connector TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] B-5[...]

Appendices Appendix B Boar d Layout B.4 Fingerprint sensor Board (FNPFS*) Front and Back V iew (front) (back) Figure B-4 Fingerprint sensor Board (FNPFS*) layout (front/back) Table B-4 Fingerprint sensor B oard (FNPFS*) connector (front) Number Name CN9610 System board interface connector B-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-1 Appendix C Appendix C Pin Assignments System board C.1 CN1400 SO-DIMM0 connector (200-pin) Table C-1 SO-DIMM0 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MRVREF-B0V I 2 GND - 3 GND - 4 ADQ04-B1P I/O 5 ADQ00-B1P I/O 6 ADQ06-[...]

Appendices Appendix C Pin Assignments C-2 [ CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table C-1 SO-DIMM0 connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 63 ADQ29-B1P I/O 64 ADQ24-B1P I/O 65 GND - 66 GND - 67 ADM3-B1P I 68 ADQS3-B1N I/O 69 N.C. - 70 ADQS3-B1P I/O 71 GND - 72 GND - 73 ADQ30-B1P I/O 74 ADQ31-B1P I/O[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-3 Table C-1 SO-DIMM0 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 133 GND - 134 ADQ37-B1P I/O 135 ADQ38-B1P I/O 136 ADQ34-B1P I/O 137 ADQ39-B1P I/O 138 GND - 139 GND - 140 ADQ41-B1P I/O 141 ADQ44-B1P I/O 142 ADQ45-B1P I/O 143 AD[...]

Appendices Appendix C Pin Assignments C-4 [ CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) C.2 CN1410 SO-DIMM1 connector (200-pin) Table C-2 SO-DIMM1 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MRVREF-B0V I 2 GND - 3 GND - 4 BDQ01-B1P I/O 5 BDQ04-B1P I/O 6 BDQ00-B1P I/O 7 BDQ05-B1P I/O 8 GND - 9 GND - 10 BDM0-B1[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-5 Table C-2 SO-DIMM1 connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 63 BDQ29-B1P I/O 64 BDQ28-B1P I/O 65 GND - 66 GND - 67 BDM3-B1P I 68 BDQS3-B1N I/O 69 N.C. - 70 BDQS3-B1P I/O 71 GND - 72 GND - 73 BDQ31-B1P I/O 74 BDQ27-B1P I/O [...]

Appendices Appendix C Pin Assignments C-6 [ CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table C-2 SO-DIMM1 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 135 BDQ35-B1P I/O 136 BDQ32-B1P I/O 137 BDQ33-B1P I/O 138 GND - 139 GND - 140 BDQ43-B1P I/O 141 BDQ40-B1P I/O 142 BDQ46-B1P I/O 143 BDQ45-B1P I/O 144 GND - 145 G[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-7 C.3 CN1820 Select bay interface connector (72-pin) Table C-3 Select bay interface connector (72-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 GND - 3 GND - 4 GND - 5 SIG40032 I 6 GND - 7 PDD07-P3P I/O 8 PDD06-P3P I/O 9 PDD09-P3P I/O 10 PD[...]

Appendices Appendix C Pin Assignments C-8 [ CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) C.4 CN1900 SATA interface connector (11-pin) Table C-4 SATA interface connector (11-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ZSATT0-P1P I 2 ZSATT0-P1N I 3 GND - 4 ZSATR0-P1N I 5 ZSATR0-P1P I 6 GND - 7 P3V I 8 GND - 9 P5V I 10 GND - 11 GND -[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-9 C.5 CN2110 PC card interface connector (70-pin) Table C-5 PC card interface connector (70-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 ACAD00-PYP I/O 3 ACAD01-PYP I/O 4 ACAD03-PYP I/O 5 ACAD05-PYP I/O 6 ACAD07-PYP I/O 7 ACCBE0-PYN I/O 8 [...]

Appendices Appendix C Pin Assignments C-10 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631) C.6 IS2150 SD card interface connector (12-pin) Table C-6 SD card interface connector (12-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MSDAT3-E3P I/O 2 MSBS-P3P I/O 3 GND - 4 FM-P3V - 5 MSCLK-P3P I/O 6 GND - 7 MSAT0-P3P I/O 8 MSAT1-P3P I/O 9 M[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-11 C.7 CN2300 Docking interface connector (133-pin) Table C-7 Docking interface connector (133-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 DCOUT I 2 DCOUT I 3 DOCDT1-S3N O 4 GND - 5 NC - 6 NC - 7 NC - 8 NC - 9 GND - 10 ZUSBDC-E3P I/O 11 ZUS[...]

Appendices Appendix C Pin Assignments C-12 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631) Table C-7 Docking interface connector (133-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 69 ZBIDCN-EXN 70 ZBIDCP-EXP 71 DCOUT I 72 DCOUT I 73 PWRSW-S3N O 74 DDCON-P5P I 75 NC - 76 NC - 77 GND - 78 GND - 79 GND - 80 NC - 81 GND - 82 GND - 83[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-13 Table C-7 Docking interface connector (133-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O A1 GND - A2 GND - A3 GND - A4 GND - 1T GND - 2T GND - 3T GND - 4T GND - 5T GND - 6T GND - 7T GND - 8T GND - 9T GND - 10T GND - 11T GND - 12T GND - 13T G[...]

Appendices Appendix C Pin Assignments C-14 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631) C.8 CN2600 Mini PCI Express interface connector (52-pin) Table C-8 Mini PCI Express interface connector (52-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 PEWAKE-E3N O 2 P3V I 3 WCHDAT-P3P O 4 GND - 5 WCHCLK-P3P O 6 1R5-P1V I 7 MPEXRQ-P3N I 8 NC[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-15 C-9 CN3010 MDC interface connector (12-pin) Table C-9 MDC interface connector (12-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 NC - 3 AZSDO1-P3P I/O 4 NC - 5 GND - 6 E3V I 7 AZSYC1-P3P 8 GND - 9 (IC3010-1) I/O 10 GND - 11 AZRST1-E3N 12 [...]

Appendices Appendix C Pin Assignments C-16 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631) C.11 CN3240 Dual Point interface connector (8-pin) Table C-11 Dual Point interface connector (8-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 SP-P5V - 2 SPX-PXP O 3 SPY-PXP O 4 SP-GND - 5 GND - 6 IPDCLK-P5P I/O 7 IPDDAT-P5P I/O 8 P5V I C.12 CN9[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-17 C.14 CN4230 IEEE 1394 interface connector (4-pin) Table C-14 IEEE 1394 interface connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ZTPB0-P3N I/O 2 ZTPB0-P3P I/O 3 ZTPA0-P3N I/O 4 ZTPA0-P3P I/O 1T GND - 2T GND - 3T GND - 4T GND - C.15 CN[...]

Appendices Appendix C Pin Assignments C-18 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631) C.17 CN4611 USB port 4 connector (4-pin) Table C-17 USB port 4 connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 USBOPS-E5V O 2 ZUSBP4-E3N I/O 3 ZUSBP4-E3P I/O 4 GND - 1T GND - 2T GND - 3T GND - - C.18 CN4612 USB port 0 connector (4-pi[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-19 C.19 CN5000 LCD interface connector (40-pin) Table C-19 LCD interface connector (40-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 FL-P5V I 2 FL-P5V I 3 FL-P5V I 4 NC - 5 GND - 6 GND - 7 GND - 8 (BRT2) - 9 (BRT1) - 10 (BRT0) - 11 GND - 12 PNL-P3V[...]

Appendices Appendix C Pin Assignments C-20 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631) C.20 CN5080 RGB connector (15-pin) Table C-20 RGB connector (15-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MRED-PXP O 2 MGREEN-PXP O 3 MBLUE-PXP O 4 NC - 5 GND - 6 GND - 7 GND - 8 GND - 9 DDC-P5V - 10 GND - 11 NC - 12 CRTSDA-P5P I/O 13 MHSYN[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-21 C.23 CN9300 RTC Battery connector (3-pin) Table C-23 RTC Battery connector (3-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 (R3V) - 2 NC - 3 GND - 1T GND - 2T GND - C.24 CN8771 FAN interface connector (4-pin) Table C-24 FAN interface connector ([...]

Appendices Appendix C Pin Assignments C-22 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631) C.28 J6310 Headphone connector (6-pin) Table C-28 Headphone connector (6-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 A-GND - 2 HEADL-PXP O 3 HEADR-PXP O 4 DETCTA-P4N O 5 A-GND - 6 NC - C.29 CN3420 Serial connector (9-pin) Table C-29 Serial co[...]

Appendix C Pin Assignments Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-23 Switch Board C.31 CN9510 System board interface connector (8-pin) Table C-31 System board interface connector (8-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 DBGDET-P3N I 3 S3V I 4 PNLOFF-S3N I 5 GPBTNB-S3N I 6 GPBTNA-S3N I 7 GND - 8 PW[...]

Appendices Appendix C Pin Assignments C-24 [CONFID ENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] D-1 Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 1E F0 1E 04 3 # 04 84[...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 ¦ 2B AB 5D F0 5D *2 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 52 E0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc Refer to table 2-25 126 Pause Refer to table 2-25 202 Fn *5 203 Win [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0 53 E[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0 2A E0 4B E0 [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0 74 2[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co mmo n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices Appendix E Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboard E.2 United St ates (US) Keyboard Figur e E-2 US keyboar d TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

Appendix F W iring diagrams Appendices Appendix F Appendix F Wiring diagrams F .1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F .2 RS-232C Loopback Connector Figur e F-2 RS-232C Loopback Connector TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] F-1[...]

Appendices Appendix F W iring diagrams F .3 RS-232C direct connection cable (9-pin to 9-pin) Figur e F-3 RS-232C dir ect connection cable (9-pin to 9-pin) F .4 RS-232C direct connection cable (9-pin to 25-pin) Figur e F-4 RS-232C dir ect connection cable (9-pin to 25-pin) F-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631)[...]

Appendix F W iring diagrams Appendices F .5 LAN Loopback Connector Figur e F-5 LAN Loopback Connector TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] F-3[...]

Appendices Appendix F W iring diagrams F-4 [CONFIDENTIAL] TECRA M9 Maintenance Manual ( 960-631)[...]

Appendix G BIOS r ewrite procedur es Appendices Appendix G Appendix G BIOS rewrite procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk for the com puter that has renewed BIOS data. Rewriting the BIOS 1. Set [...]

Appendices Appendix G BIOS r e write pr ocedures G-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

Appendix H EC/KBC r ewrite procedur es Appendices TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC rewrite procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. Tools T o rewrite the EC/KBC, you need the following tool:  EC/KBC rewriting disk for the c[...]

Appendices Appendix H EC/KBC r ewrite procedur es H-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]

Appendix I Reliability Appendices TECRA M9 Maintenance Manual ( 960-631) [CONFIDENTIAL] I-1 Appendix I Appendix I Reliability The following table shows MTBF (Mean T ime Between Failures). Table I-1 MTBF Time (hours) MTBF 5506H[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)[...]