Toshiba U500D manual

computers.toshiba-europ e.com User’s Manual Satellite U500/U500D Satellite Pro U500/U500D[...]

ii User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Copyright © 2009 by TOSHIBA Corporation. All ri ghts reserved. Under the copyright laws, this manual cannot be repr oduced in any form without the prior written permission of TOSHIBA. No pat ent liability is assumed, with respect to the use of the information contained herein . TOS[...]

User ’s Manual iii Satellite U500/U500D, Satellite Pro U500/U500 D ConfigFree is a trade mark of TOSHIBA Corporation. Dolby is a registe red trademark of Dolby Laboratories. ExpressCard is a trade mark of PCMCIA. HDMI, the HDMI logo and High-Definition Multimedia Interfa c e are trademarks or registered trade marks of HDMI Lice nsing LLC. Memory [...]

iv User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D W ork ing environment This product was designed to fulfil the EMC (Electromagnetic Co mpatibility) requirements to be observed for so-ca lled “Residential, co mmercial and light industry environments”. TOSHI BA do not approve the use of this product in working environments other[...]

User ’s Manual v Satellite U500/U500D, Satellite Pro U500/U500 D Modem warning notice Conformity S tatem ent The equipment has been approved to [Council Decision 98/482/EC - “TBR 21”] for pan-European single terminal connection to the Public Switched T elephone Netwo rk (PSTN). However , due to differences between the i ndividual PSTNs provid[...]

vi User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Following info rmation is only for EU-member st ates: Disposal of products Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulato[...]

User ’s Manual vii Satellite U500/U500D, Satellite Pro U500/U500 D Disposing of the com puter and the computer’s batte ries ■ Discard this compu ter in acco rdance with appli cable laws and regulations. For further information, cont act y our local government. ■ This computer contains rechargeable batteries. After repeated use, the batterie[...]

viii User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Following info rmation is only for T urkey: ■ Compliant with EEE Regulations: T oshiba meets all requirements of T urkish regulation 26891 “R estriction of the use of certain hazardous substances in electrical and electronic equipment”. ■ The number of possible pixel failu[...]

User ’s Manual ix Satellite U500/U500D, Satellite Pro U500/U500 D Optical disc drive safety instructions Panasonic DVD Super Multi (+R Double Layer) UJ862A/VJ862E Be sure to check the international prec autions at the end of th is se ction. ■ The DVD Super Multi Double Layer drive employs a laser system. T o ensure proper use of this product, p[...]

x User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Hit achi-LG Dat a S torag e, Inc. DVD Super Multi (+R Double Layer) GS20F ■ The DVD Super Mu lti Double Layer drive employs a laser system. T o ensure prop er use of this prod uct, please read this instruction manual carefu lly and retain for future reference. Should the unit ever [...]

User ’s Manual xi Satellite U500/U500D, Satellite Pro U500/U500 D International Precaution CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT .” T o use this model properly , read the instruction manual carefully a nd keep this manual for your future reference. In case of any trouble with this model,[...]

xii User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D OBS! Apparaten innehåller laserkomponent som avger laserstråinin g överstigande gränsen för laserkla ss 1. V AROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä sil milie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR AD[...]

User ’s Manual xiii Satellite U500/U500D, Satellite Pro U500/U500 D T able of Content s Preface General Precautions Chapter 1 Introduction Equipment ch ecklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Special f eatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 [...]

xiv User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Media care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 Sound system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

User ’s Manual xv Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 9 T roubleshooting Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 TOSHIBA sup port . . . . . . . . . . . . . . . . . . . . . . . . [...]

xvi User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Preface Congratulations on your purchase of the TOSHIBA Satellite U500/U500D, Satellite Pro U500/U500D computer . This powerful notebook compu ter provides excellent expansion capabilit y , including multimedi a devices, and it is designed to provide years of reliable, high-perform[...]

User ’s Manual xvii Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 8, Optional Devices , describes the optional hardware available. Chapter 9, T roubleshooting , provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly . Chapter 10, Legal Fo[...]

xviii User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Messages Messages are used i n this manual to bring important information to yo ur attention. Each type of message is identified as shown below. T erminology This term is defined i n this document as follows: Pay attention! A caution informs you that i mproper use of equipment or[...]

User ’s Manual xix Satellite U500/U500D, Satellite Pro U500/U500 D General Precautions TOSHIBA computers are designed to optimize safety , minimize strain and withstand the rigors of portability . Ho we ver , certain precautions should be observed to further reduce the risk of personal injury or damage to thecomputer . Be certain to read the gene[...]

xx User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Stre ss injury Carefully read the Instruction Manual for Safety and Comfort. It cont ains information on the prevention of stress injuries to your hands and wrists that can be ca used by extensive keyb oard use. Heat injury ■ Avoid prolonged physical contact with the computer . If[...]

User ’s Manual 1-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 1 Introduction This chapter provides a n equipment ch ecklist, and identif ies the computer ’s features, options, and accessories. Equipment checklist Carefully unpack your computer . Save the box and p a cki ng mat eri a ls for future use. Hardware Check to make sure yo[...]

1-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Sof tware The following Windo ws ® operating system and utility software are pre-installed: ■ Windows ® 7 ■ TOSHIBA V alue Added Package ■ TOSHIBA Recovery Media Creator ■ TOSHIBA DVD Player ■ TOSHIBA Assist ■ TOSHIBA ConfigFree™ ■ TOSH IBA HD D P rot ection ■ T[...]

User ’s Manual 1-3 Satellite U500/U500D, Satellite Pro U500/U500 D Features Please visit your region’s web site for the configurat ion details of the model that you have purchased. Processor Memory Built-in The processor type varies depending o n model. T o check which type of processor is inclued in your model, open the TOSHIBA PC Diagnostic T[...]

1-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Power Disks Battery Pack Y ou r computer is powered by a rechargeab le lithium-ion battery pack. RTC Battery The internal R TC battery backs up the Rea l T ime Clock and calendar. AC Adaptor The AC adaptor provides power to the system and recharges the batteries when they are low .[...]

User ’s Manual 1-5 Satellite U500/U500D, Satellite Pro U500/U500 D Optical disc drive DVD Super Multi (±R DL) drive Some models are equipped with a full-size DVD Super Multi (±R DL ) drive module tha t allows you to record data to rewrit able CD/DVDs as wel l as run CD/DVDs witho ut using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-[...]

1-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Display The computer ’s LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing ang les fo r maximum comfort and readability . Keyboard Pointing Device Ports Display panel 13.3” WXGA CSV with 12 80 horizontal × 800 vertical pixel s. [...]

User ’s Manual 1-7 Satellite U500/U500D, Satellite Pro U500/U500 D Slots Multimedia Universal Serial Bus (USB 2 .0) The computer has Universal Serial Bus ports that comply with the USB 2.0 standard, which e nables data transfer speeds 40 times faster than the USB 1.1 standard. (The ports also support USB 1.1.) eSA T A/USB combo port One eSA T A/U[...]

1-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Communications Modem Provides capability for data and fax communication. It suppo rts V .90 (V .92). The speed of data transfer and fax communica tion depends on the analog telephone line conditions. The computer has a modem jack for connect ion to a telephone line. Both V .90 and [...]

User ’s Manual 1-9 Satellite U500/U500D, Satellite Pro U500/U500 D Security Sp ecial features The following features are eithe r un ique to TOSHIBA computers or are advanced features, which make the co mputer more convenient to use. Security lock slot Connects an optional security lock to anchor the computer to a desk or other large object. Passw[...]

1-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Intelligent Power Supply *1 A microprocessor in the computer ’s intelligent power supply de te cts the battery’s charge and calculates the remaini ng battery capacity . It also protects electronic components from abnormal conditions, such as voltage overload from an AC adaptor[...]

User ’s Manual 1-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D Hibernation This feature allows you to turn off the power without exiting from your software. The contents of main memory are saved to the hard disk, when you turn on the po wer again, you ca n continue working right where you left off. Refer to the T urning off the power sectio[...]

1-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D T O SHIBA V alue Added Package This section describes the T OSHIBA Component fea tures pre-installed on the computer . Utiliti es and Applications This section describes pre -installed utilities and tells how to start them. For details on operations, refer to each utility’s onli[...]

User ’s Manual 1-13 Satellite U500/U500D, Satellite Pro U500/U500 D HW Setup This program lets you customize your hardware settings according to the way you work with your computer and the peripheral s you use. T o start the utility , double click the TOSHIBA Assist on your desktop, select OPTIMIZE t ab, and click TOSHIBA Hardware Se ttings . Pow[...]

1-14 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D ■ Fingerprint security cannot be used in models that do not have a fingerprint module in stalled. ■ The HDD (Hard Disk Drive) Password can be registered in th e BIOS Setup. If you forget your HDD Pa ssword, TOSHIBA will NOT be able to assist you, and yo ur HDD will be ren dere[...]

User ’s Manual 1-15 Satellite U500/U500D, Satellite Pro U500/U500 D Window s Mob ility Center This section describes the Win dows Mobility Center . Mobility Center is a utility for accessing several mobile PC settings qu ickly in one window . A maximum of eight tiles are prepared as the operating system de fault. T wo addit ional tiles are also a[...]

1-16 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Options Y ou can add a numbe r of options to make your computer even more powerful and convenient to use. Refer to Chapter 8, Opti onal Devices , for details. The following optio ns ar e avail able: Memory exp a nsion A 1GB, 2GB, or 4GB me mory module can be installed in the memor[...]

User ’s Manual 2-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 2 The Grand T our This chapter identifies the vari ous components of your computer . Become familiar with e ach component before you ope rate the computer . Front with the display closed The following figure shows the computer ’s front with its display panel in the close[...]

2-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D ■ T urn Wi-Fi and Bluetooth functionalities off when nea r a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pa cemaker or medical device operation, possibly resulting in serio u s injury . Fol low the instruction of your m[...]

User ’s Manual 2-3 Satellite U500/U500D, Satellite Pro U500/U500 D Lef t side The following figure shows the comp uter ’s left side. Figure 2-2 The left side of the computer 1. External Monitor Port* 2. Cooling V ents 3. HDMI* 4. eSA T A and USB Combo Port 5. ExpressCard Slot 6. Head phone (S/P DIF) Ja ck 7. Microphon e Jack 8. Unive rsal Seria[...]

2-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 5 ExpressCard Slo t This slot allows you to insert an ExpressCard. An ExpressCard is a small, modular add-in card technolo gy based on PCI Express and the Universal Serial Bus (USB) interface. The max. transmission rate is 2.5Gbps. ExpressCard/ 34 and ExpressCard/54 types are suppo[...]

User ’s Manual 2-5 Satellite U500/U500D, Satellite Pro U500/U500 D Right side The following figure shows the comp uter ’s right side. Figure 2-3 The right side of the computer 1. ODD Indicator 2. Emergency Eject Hole 3. Eject Button 4. Optical Disk Drive 5. Universal Serial Bus (USB 2.0) port 6. L AN Jack 7. Modem Ja ck* 8. DC IN Jack 9. Securi[...]

2-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 6 LAN Jack This jack lets you connect to a LA N. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabi t Eth ernet LAN (1000 megabits per second, 1000BASE-T). The LAN has two indicato[...]

User ’s Manual 2-7 Satellite U500/U500D, Satellite Pro U500/U500 D Underside The following figure shows the undersi de of the computer . Make sure the display is closed before turning over your compu ter . Figure 2-4 The underside of the computer 1 5 3 4 6 7 2 1. Wireless LAN Module cover 2. Cooling V ents 3. Battery Release Lat ch 4. HDD/Memory [...]

2-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 6 Battery Pack The battery pack powers the comp uter when the AC adapto r is not connected. For detailed information on the battery pack, refer to Chapter 6, Power and Power-Up Modes . 7 SIM card slot Located under the ba ttery pack, the SI M card slot allows you install a standard[...]

User ’s Manual 2-9 Satellite U500/U500D, Satellite Pro U500/U500 D Front with the display op en This section shows the front of the co mputer with the display open. Re fer to the appropriate illustration fo r details. T o open the display , lift the front of the display . Positi on the display at a comfortable viewing angle. Figure 2-5 The front [...]

2-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 1 T ouchPad Control Buttons These let you select menu items or manipulate text and graphics designated by the o n-screen pointer . Refer to the Using the T ouchPad section in Chapter 4, Operating Basics . 2 Fingerprint Se nsor Just by swiping the finger against the fingerp r int s[...]

User ’s Manual 2-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D 10 Built-in microp hone The Microphone is used with the Web Camera to talk to other Web Camera users and to reco rd messages on windows medi a. (Provided with some models) 1 1 Display Screen The LCD displays high-contrast text and graphics. Refer to Appendix B, Display Controlle[...]

2-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Optical Di sc Drive An A T API interface con trol ler is used fo r optical disc operation. When the computer is accessing an optical disc, an indicator on the drive glows. Region codes for DVD driv e an d media Optical disc drive and their associat ed media are manufactured accord[...]

User ’s Manual 2-13 Satellite U500/U500D, Satellite Pro U500/U500 D DVD Supe r Multi Double Layer d rive The full-size DVD Super Multi (±R DL) drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72”) or 8cm (3.15”) CD/DVDs at T ray ODD and 12 cm (4 .72”) CD/DVDs at slot ODD without using an adaptor . AC a[...]

2-14 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Figure 2-6 The AC adaptor ■ Depending on the model in question, either a 2-pin or 3-pin adaptor/ power lead will be bundled with the computer . ■ Do not use a 3-pin to 2-pin conversion plug. ■ The supplied power cord confo rms to safety rules an d re gulations in the region [...]

User ’s Manual 3-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 3 Getting S t arted This chapter provides basic information to get you started using your computer . It covers the following topi cs: ■ Connecting the AC adaptor ■ Opening the display ■ T urning on the power ■ Windows ® 7 setup ■ T urning off the power ■ Resta[...]

3-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Connecting the AC adapt or Attach the AC adaptor when you need to charge the battery or yo u want to operate from AC power . It is also th e fastest way to get st arted, because the battery pack will need to be charged befo re you can operate from battery power . The AC adaptor can[...]

User ’s Manual 3-3 Satellite U500/U500D, Satellite Pro U500/U500 D 1. Connect th e power cord to the AC adaptor . Figure 3-1 Connecting the power co rd to the AC adaptor 2. Connect th e AC adaptor ’s DC output plug to the DC IN 19V jack on the right side of the computer . Figure 3-2 Connecting the adaptor to the computer 3. Plug the power cord [...]

3-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Opening the display The display panel can b e rotated in a wide range of angles for optimal viewing. Lift the panel up and adjust it to the best viewing angle for you. Figure 3-3 Opening the display Use reasonable care when opening and closing the display panel. Opening it vigorous[...]

User ’s Manual 3-5 Satellite U500/U500D, Satellite Pro U500/U500 D T urning on the power This section describes how to turn on the power . Press and hold the computer ’s power button for two or three seconds. Figure 3-4 T urning on the power Windows ® 7 setup When you first turn on the power , the computer ’s initial screen is the Windows ®[...]

3-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D T urning off the power The power can be turned off in one of the followin g modes: Shut down (Boot), Hibernation o r Sleep Mode. Shut Down mo de (Bo ot mode) When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system’s main s[...]

User ’s Manual 3-7 Satellite U500/U500D, Satellite Pro U500/U500 D Benefits of Sleep Mode The Sleep Mode feature provide s the following benefits: ■ Restores the previous working environment more rapidly than does Hibernation Mode. ■ Saves power by shutting down the system when the computer receives no input or hardware access for the duratio[...]

3-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Sleep Mode limitations Sleep Mode will not function under the following conditions: ■ Power is turned ba ck on immediately after shutting down. ■ Memory circuits are exposed to stat ic electricity or electrical noise. Hibernation Mode The hibernation feature sa ves the conten t[...]

User ’s Manual 3-9 Satellite U500/U500D, Satellite Pro U500/U500 D S tarting Hibernation Mode T o enter Hibernation Mode, follow the steps below . 1. Click . 2. Click the arrow icon ( ) located in the power management button () . 3. Fr om the pull dow n menu, select Hibernate . Automatic Hibernation Mode The computer will enter Hibernati on mode [...]

3-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Rest arting the computer Certain conditions require that yo u reset the system . For example, if: ■ Y ou change certain computer setting s. ■ An error occurs and the computer does not respond to your keyboard commands. ■ There are three ways to re set the computer system: 1.[...]

User ’s Manual 3-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D Restoring the pre-in st alled Sof tware Depending on the model you purchased, different ways for restoring the pre-installed software are of fered: ■ Creating optical Re covery Discs and restoring t he pre-installed sof tware from them ■ Restoring the pre-installed software [...]

3-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 4. Insert the first blank media into the optical disc drive tray . 5. Double cli ck the Recovery Media Creator icon on the Windows ® 7 desktop, or select the application from Start Menu. 6. After Recovery Media Creator starts , select the type of media and the title you wish to c[...]

User ’s Manual 3-13 Satellite U500/U500D, Satellite Pro U500/U500 D 1. Turn of f the computer . 2. Turn on the computer a nd when the TOSHIBA screen appea rs repeatedly press the F8 key . 3. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Rep air Y our Computer and press ENTER . 4. Select you r preferre d keyboard l[...]

3-14 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Restoring the pre-installed so ftware from your ordered Recovery Discs If the pre-installed files are damaged, you are abl e to use the Recovery Discs you have ordered to restore the co mputer to the state it was in when you originally received it. T o perform this re storation, f[...]

User ’s Manual 4-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 4 Operating Basics This chapter gives information on basic operation s including using the T ouchPad, optical media drives, so und system, modem, the wireless LAN and LAN. It also provides tips on caring for your computer . Using the T ouchPad T o use the T ouchPad , simpl[...]

4-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D For some functions, yo u can tap the T ouch Pad instead of pressing a control button. Using the fingerprint sensor Depending on the model purchased ther e is installed a fingeprint utility for the purpose of enro llin g and recognizing finge rp rints. By enrolling the ID and passwo[...]

User ’s Manual 4-3 Satellite U500/U500D, Satellite Pro U500/U500 D Figure 4-2 Slide the finger over the recognition sensor Point s to note about the finge rp rint se nsor Failure to follo w these guidelines might result in (1 ) damage to the se nsor or cause sensor failure, (2) finger reco gni tion problems, or lower finger recognition success ra[...]

4-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Observe the following before you pl ace your finger on the sensor whether for fingerprint enrollment/registration or recognition. ■ W ash and dry you r hands th oroughly . ■ Remove static electricity from yo ur fingers by tou c hing any metal surface. S tatic electricity is a c[...]

User ’s Manual 4-5 Satellite U500/U500D, Satellite Pro U500/U500 D Fingerprint sensor limit ations ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. ■ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration . ■ The recognition success[...]

4-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 3. Th e Enroll screen is displaye d. Click the non-enroll ed finger icon above the finger and cl ick Next . 4. The note fo r enrollment operation scree n is displayed. Co nfirm the message and click Next . 5. The Sca nning Practice screen is di splayed. Y ou can practice swiping yo[...]

User ’s Manual 4-7 Satellite U500/U500D, Satellite Pro U500/U500 D Windows logon via fingerprint authen tication In place of the usual Windows logo n by ID and password, fingerpri nt authentication also allo ws logon to Window s. This is useful especially when ma ny u sers are using the PCs, as user selection can be skipped. Fingerprint authentic[...]

4-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Fingerprint Single Sign-O n feature General This is a feat ure that allow s the user to complete the auth entication for b oth the User Password (and optional ly , the HDD user and Supervisor passwords) and logging on to Windows using only on e fingerprint authentication when booti[...]

User ’s Manual 4-9 Satellite U500/U500D, Satellite Pro U500/U500 D Fingerprint utili ty limitations TOSHIBA does not guarantee that the fi ngerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately scree n o ut unauthorized users at all times. TOSHIBA is not liable[...]

4-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D St arting the U SB Sleep and Cha rge Utility T o start the utility , click Sta rt -> All Programs -> TO SH IB A -> Utilities USB -> Sleep and Charg e . Y ou can set T ypical Mode/Alternate Mode/Disa ble USB sleep and charge function also i n BIOS Setu p menu. Please re[...]

User ’s Manual 4-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D Power supply mod e settings There are two USB Sleep and Charge function modes. “Mode 4 (Default)” should normally be used. Set “Alternate Mode” if the charge function cannot be used in “T ypical Mo de(Defa ult)”. This function may not be able to be used with some con[...]

4-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Using the W eb Camera This section describes the bundled w ebcam utility , which can capture still and video images. The web camera will auto-run when Win dows starts. Please unstick the protective plasti c-film before using the Web Camera. 1 3 2 1. W eb Camera LED* 2. W eb Camera[...]

User ’s Manual 4-13 Satellite U500/U500D, Satellite Pro U500/U500 D Using TOSHIBA We b Cam era Appl ication TOSHIBA W eb Camera Application is pre-configured to start when you turn on Windows ® 7 (an chored along the sid ebar of your Window s ® 7 desktop); if you need to restart it you can: Go to Start -> All Programs -> TO S HI B A ->[...]

4-14 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Using the microphone Y our computer has a bu ilt-in micr opho ne that can be used to record monaural sounds into your applications. It ca n also be used to issue voice commands to applications that suppo rt such functions.(Built-in micro phone is provided with some models) Since y[...]

User ’s Manual 4-15 Satellite U500/U500D, Satellite Pro U500/U500 D Disclaimer TOSHIBA does not guarantee that the fa ce recognition utility technology willbe completely secure or error-free. TOSHIBA does not guarantee that the face recognition utili ty will accura tely screen out unau th orized users at all times. T oshiba is not liable for any [...]

4-16 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 9. Perform the verification te st. Face the screen as you do when you register . ■ If verification fails, click the Back button and re-register . Please refer from step 6 to step 8 . 10. If verification is successful, click the Next button and register an account. 1 1. Register [...]

User ’s Manual 4-17 Satellite U500/U500D, Satellite Pro U500/U500 D AUTO Mode Login screen 1. T u rn on the computer . 2. The Select Tiles screen will be displayed. 3. Select Start face recognition . 4. “ Please face to the camera ” will be disp layed. 5. V erification will be perfo r me d. If the authentication is successful, the image data [...]

4-18 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Loading discs T o load a d isc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to open the drawer slightly . Figure 4-3 Pressing the eject button b. Pressing the eject button will not open the drawer when th e disc drive’s pow[...]

User ’s Manual 4-19 Satellite U500/U500D, Satellite Pro U500/U500 D 3. Place the disc, label side up , i n th e dr awer . Figure 4-6 Inserting a disc 4. Press gently at the centre of the di sc until you feel it click into place. The disc should lie below the top of the spindl e, flush with the spindle base. 5. Push the center of the drawer to cl [...]

4-20 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Slot-loading optical disc drive For computer with slot-loa ding optical drive, to load CD/DVD, please follow the steps below and refer to figures. 1. Turn your computer on. 2. Gently hold the CD/DVD by the edge s with label side fa cing up, and insert it into the optical disc driv[...]

User ’s Manual 4-21 Satellite U500/U500D, Satellite Pro U500/U500 D Removing discs T o remove the disc, follow the steps below and refer to the figure. 1. T o pop the drawer partially open, pr ess the ejec t button. Gently pull the drawer out until it i s fully opened. 2. The di sc extends slightly over the sides of the drawer so you can hold it.[...]

4-22 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Slot-loading optical disc drive For computer with slot-loading optical drive, pl ease follo w the steps below and refer to figures. 1. Make sure that your computer i s on. 2. Press the Eject bu tton. The CD/DVD will be ejecte d abou t halfway . Figure 4-10 Pressing the eject butto[...]

User ’s Manual 4-23 Satellite U500/U500D, Satellite Pro U500/U500 D Optical Drive Auto Lock (P rovided with some m o dels) This function automat ically locks the optical disc drive eject bu tton if the computer detects any vibration or other shocks while running on the battery . This functi on preve nts the disc tray from opening even if the ejec[...]

4-24 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D W ri ting CD/DVDs on DVD Supe r Multi Double Layer drives DVD Su p er Multi Doub le L ayer drive Y ou can use the D VD Super Multi Doub le Layer drive to write data to eith er CD-R,CD-RW , DVD-R, DVD-R (Dual Layer), DVD-RW , DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RA M discs. T[...]

User ’s Manual 4-25 Satellite U500/U500D, Satellite Pro U500/U500 D Disclaimer TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R, CD -RW , DVD-R, DVD-R (D ual Layer), DVD-RW , DVD+R, DVD+R (Double Layer), DV D+RW or DVD-RAM disc that may be caused by writing or re writing with this product. ■ Any change or loss of t[...]

4-26 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D ■ If the disc is poor in quality , or is dirty o r damaged, writing o r rewriting errors may be noted - ensure that you check all discs for dirt or d amage before you use th em . ■ The actual number of rewrites to CD-RW , DVD-RW , DVD+RW or DVD-RAM media will be affected by th[...]

User ’s Manual 4-27 Satellite U500/U500D, Satellite Pro U500/U500 D ■ Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R (Double Layer) discs cannot be deleted eith er in whole or in par t. ■ Data deleted/erased from a CD-RW , DVD-RW , DVD+RW or DVD-RAM disc cannot be recove red. Y ou must check the conten t of the disc careful[...]

4-28 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D When wr iting or rewriting Please observe the following points while you write or rewri te data to CD-R, CD-RW , DVD-R, DVD-R (Dual Layer), DVD-RW , DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media: ■ Always copy data from the hard di sk drive to the optical media - do not u[...]

User ’s Manual 4-29 Satellite U500/U500D, Satellite Pro U500/U500 D ■ DVD-RAM discs cannot be backed up using the “Disc Ba ckup” function of TOSHIBA Disc Creator . ■ Y o u ca nnot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-R (Dual Layer) or DVD-RW media using the “Disc Backup” function of T OSHIBA Disc Creator . ■ Y o u ca nn[...]

4-30 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Dat a V erification T o verify that data has been written or rewritten correctly to a data CD/DVD you should follow the steps below before you begin t he write/rewrite process: 1. Display th e setting dialog box by one of the following two steps: ■ Click the Recording settings b[...]

User ’s Manual 4-31 Satellite U500/U500D, Satellite Pro U500/U500 D ■ It is recommended the AC adaptor be connected wh en pla ying DVD-Video. Power saving features ma y interfere with smo oth playback. When playing DVD-Video using battery power , set the Power Options to “High performance”. ■ Screen savers will not display while playing a[...]

4-32 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Floppy diskettes 1. Store your floppy diskettes in the container they came in to prote ct them and keep them clean. If a floppy diske tte becomes dirty , clean it with a soft, lightly dampened cloth - do not use cleani ng fluid. 2. Never op en the shutter or touch t he magnetic su[...]

User ’s Manual 4-33 Satellite U500/U500D, Satellite Pro U500/U500 D Y ou may se e another control under Applications in Vo l u m e M i x e r . It is the control for an application whic h is currently running. The System Sou nd s is always displayed since it controls the system so unds’ volume.Changing System Sounds System sounds are assigned to[...]

4-34 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Sound Effect s This section explains how to select various sound effects. ■ Environment - simulates reverberations of sound for familiar environments around us. Y ou can select an existing preset in th e menu. ■ Equalizer - raises or lowers a frequency of sound to simulate a p[...]

User ’s Manual 4-35 Satellite U500/U500D, Satellite Pro U500/U500 D 2. The Reg ion Selection icon will appear in the T ask Bar . Click th e icon with the primary mouse button to di splay a list of regions that the modem supports. A sub me nu for telephony l ocation information will also be displayed. A check will appear next to the currently sele[...]

4-36 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Dialing Properties Select this item to display the dialing properties. Connecting T o connect the mo dem cable , follow the steps below . 1. Plug one end of the modular cable into the modem jack. 2. Plug the other end of the modular cabl e into a tel ephone jack. Figure 4-1 1 Conn[...]

User ’s Manual 4-37 Satellite U500/U500D, Satellite Pro U500/U500 D Wireless com munications The computer ’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped wit h both Wireless LAN and Bluetooth functions. Wireless LAN The Wireless LAN fea ture is not ava ilable on all mo dels. Whe[...]

4-38 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Security ■ Be sure to enable the encryption function otherwise you may expose your computer to illegal access by an outsider across the Wireless LAN which may cause intrusion, eaves droppi ng, and the loss or destruction of stored data. TOSHIBA strongly recommend the customer to[...]

User ’s Manual 4-39 Satellite U500/U500D, Satellite Pro U500/U500 D Wireless com munication switch Y ou ca n enable or disable the Wirele ss LAN function, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the Switch to turn it on and turn it of f. Wireless activity LED The wireless activity LED indicates [...]

4-40 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D LAN cable types If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-TX), be sure to connect with a CA T5 cable or higher . Y ou cannot use a CA T3 cable. If you are using Giga bit Ethernet LAN, be sure to connect with a CA T5-E cable or higher . Y ou cannot use a [...]

User ’s Manual 4-41 Satellite U500/U500D, Satellite Pro U500/U500 D W ire less W AN Guide Introduction Depending on the model you purchased your TOSHIBA Notebook come with an installed Wireless W AN (wide area network) device. Thi s device gives you the abili ty for a high-spe ed connection to the Internet, corporate intranet, and your email whil[...]

4-42 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D 4. Slide the battery safety lock (1) towards the release ( ) position to make the battery release latch movable. Figure 4-13 Releasing the battery pack 5. Slide and ho ld the battery release latch (1) to diseng age the battery pack and then remove it from the computer (2). 6. Loca[...]

User ’s Manual 4-43 Satellite U500/U500D, Satellite Pro U500/U500 D 7. Slide your SIM card into the SIM Card Slot with th e metal connectors facing up. 8. Insert the b attery pack as far as it w ill go into the compu ter (1). 9. Ensure that the battery pack is securely in place and the battery safety lock (2) is in its lock position. Figure 4-14 [...]

4-44 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Disabling or ena b ling wireless devices Fn + F8: This hot key enables/disables the wireless devices installed in your computer . The wireless mode s are: ■ Enable all Devices: Ena bles the Wi-Fi, Bluetooth ® and 3G modules. ■ Disable all Devices: D isables the Wi-Fi, Blue to[...]

User ’s Manual 4-45 Satellite U500/U500D, Satellite Pro U500/U500 D Cleaning the computer T o help ensure long, troub le-free oper ation, keep the computer free o f dust and use care with liquids aroun d th e computer . ■ Be careful not to spill liquids into the comp uter . If the computer does get wet, turn the power o ff immediately and let t[...]

4-46 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D ■ When carrying your computer , be sure to hold it securely so that it does not fall or hit anything. ■ Do not carry your computer by holding protrude d portions. Using the Hard Disk Drive (HDD) Protection This computer has a function for redu cing the risk of damage on the ha[...]

User ’s Manual 4-47 Satellite U500/U500D, Satellite Pro U500/U500 D TOSHIBA HDD Protection Properties Y ou can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window . T o ope n th e window , click Start -> All Programs -> TOS HI BA -> Utilities -> HDD Protection Settings . The window can also be started[...]

4-48 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Det ails T o open the Details window , click the Setup Detail button in the TOSHIBA HDD Protection Properties window . Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detec[...]

User ’s Manual 4-49 Satellite U500/U500D, Satellite Pro U500/U500 D Point s to note about the touc hscre en Failure to fo llow these guideline s might result in da mage to the touchscre en or cause touchscreen failure. ■ Operate the touchscree n with your finger. ■ Do not apply too much pressure to the touchscre en. ■ Do not touch the touch[...]

4-50 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D T ouchscreen gestures Gesture Windows Usage Action Diagram Ta p p i n g Click Lightly tapping on a n object in the screen performs the same function as a mouse click. A double tap is the same a s a double click. Flicking Default: Pan Up/ Down/Left/ Right Flicking the screen in eit[...]

User ’s Manual 4-51 Satellite U500/U500D, Satellite Pro U500/U500 D Rot ating Rotation T ouching two points on an image and moving your fingers in a twisting motion allows you to rotate images. Press and Ta p Right-Click Pressing the screen with one finger and then tapping with a second finger nearb y brings up the right-cli ck menu. Press and Ho[...]

4-52 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]

User ’s Manual 5-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 5 The Keyboard The computer ’s keyboard layouts ar e compatible with a 104/105-key enhanced keyboard. By pressing some keys in combination, all the 104/ 105-key ke yboard functions can be executed on the comp uter . The number of keys on your keyboar d depends on which c[...]

5-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D F1 ... F12 function keys The function keys (not to b e confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called fun ction keys because they execute programmed functions when pressed. Used in combinatio[...]

User ’s Manual 5-3 Satellite U500/U500D, Satellite Pro U500/U500 D Press Fn + F1 1 to access the integra ted keyp ad. When activa ted, the keys with gray markings on the botto m edge become numeric keyp ad keys. Refer to the Keypad overlay section in this chap ter for more info rmation on how to operate these keys. Th e p ow er on d efa ul t fo r[...]

5-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D To u c h P a d : Enables or disables the T ouch Pad function. Enable Keypad: Enables or disables the Key Pad function. Number Lock: En ables or disables the Number Lock function. Scroll Lock: Enables or disables the Scroll Lock fun ction. Zoom: Change s the disp lay resolution. TOS[...]

User ’s Manual 5-5 Satellite U500/U500D, Satellite Pro U500/U500 D Fn Stick y k ey (Depends on the model yo u purchased) Y ou can use the TOSHIBA Accessi bility Utility to make the Fn key sticky , that is, you can press it once, release it, and then press an “ F number ” key . T o start the T OSHIBA Accessibility Utility , click Star t -> [...]

5-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Numeric mode T o turn on the Numeric mode, press Fn + F1 1. Now try numeric data entry using the keys in the following figure. Press Fn + F1 1 again to turn off the overlay . Figure 5-2 The numeric keypad overlay T emporarily using normal keyboard (ov erlay on) While using the over[...]

User ’s Manual 5-7 Satellite U500/U500D, Satellite Pro U500/U500 D Generating ASCII charact ers Not all ASCII characters can be generated using norma l keyboard operation. But, you can generate these charac ters using their ASCII codes. With the overlay o n: 1. Hold dow n Alt . 2. Using th e overlay keys, type the ASCII code. 3. Release Alt , and[...]

5-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]

User ’s Manual 6-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 6 Power and Power-Up Modes The computer ’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and ch anging batteries, tips for saving battery power , and power [...]

6-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D T able Power co nditions Power indicators As shown in the above table, the Battery Power indicators on the system indicator alert you to the computer ’s operating capability and battery charge status. Battery indicator Check the Battery indicator to determine the status of the ba[...]

User ’s Manual 6-3 Satellite U500/U500D, Satellite Pro U500/U500 D Power i ndica tor Check the Power indicator to determine the power status: Battery Battery types The computer has the following ba tteries: ■ Battery pack ( 6cell or 12cell depen ding on the mod el.) ■ Real T ime Clock (RTC) battery Battery p ack When the AC adaptor is not con[...]

6-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Figure 6-1 Battery pack T o ensure that the battery pack maintains its maximum cap acity , op erate the computer on battery power at le as t once a mo nth until the battery pack is fully discharged. Refer to Extending battery life in this chapter for procedures. If the computer is [...]

User ’s Manual 6-5 Satellite U500/U500D, Satellite Pro U500/U500 D If the following message is displayed on the LCD: ERROR 0271: Check date and time settings. WARNING 0251: System CMOS checksum bad-Default configuration used. Press [F1] to resume, [F2] to setup. The charge in the RTC battery is ge tting low or has be en exhausted. Y ou will need [...]

6-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Charging the batteries When the power in the battery pack becomes low , the Battery indicator flashes orange indicating that only a few minutes of batte ry power remain. If you continue to use the computer while the Battery indicator flashes, the computer enables Hibernation Mode ([...]

User ’s Manual 6-7 Satellite U500/U500D, Satellite Pro U500/U500 D Battery charging notice The battery may not charge right away under the following conditions: ■ The battery is extremely hot or cold. If the battery is extremely hot, it might not charge at all. T o ensure the battery charges to its full capacity , charge the battery at room tem[...]

6-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Maximizin g battery operating tim e A battery’s usefulness depends on h ow long it can sup ply power on a single charge. How long the charge lasts in a battery depends on: ■ CPU processing speed (Depends on the model you purch ased ) ■ Screen brightness ■ Cooling method (De[...]

User ’s Manual 6-9 Satellite U500/U500D, Satellite Pro U500/U500 D Extending battery life T o maximize the life of your battery p ack: ■ At least once a mo nth, disconnect the computer from a power source and operate it on battery powe r until the battery pack fully discharges. Before doing so, follow the steps below . 1. Turn off the computer?[...]

6-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Removin g the battery p ack T o replace a discharged battery , follow the steps below . 1. Save your work. 2. Turn the computer ’s power off. Make sure the Power indi cator is off. 3. Remove all cable s connected to the computer . 4. Turn the computer up side down. 5. Slide and [...]

User ’s Manual 6-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D Inst alling the battery p ack T o install a battery , follow the steps below . 1. Turn the computer’s power off. 2. Disco nnect all cables connected to the computer . 3. Insert the battery pack. 4. Ensure the battery pack lock is moved into its locked position. Figure 6-3 Secu[...]

6-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D or if availabl e Swipe your fingerprint on the sensor if you have already regi ste red the fingerprint with the Fingerprint utility and en abled Fi ng erprint Power on Security . If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, pu[...]

User ’s Manual 7-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 7 HW Setup This chapter explains how to us e TOSHIBA HW Setup program to configure your computer . TOSHIBA HW Setup lets you configure settings for General, Password, Display , Boot Priority , Keyboard , LAN, and USB. Components included in Setup may depend on the model us[...]

7-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Password This tab allows you to set or reset the user password for power on. User Password Lets you register a new password or un-register an existing password. Owner S tring This blank field is used to display a message when the password field is displayed on startup. If a passwor[...]

User ’s Manual 7-3 Satellite U500/U500D, Satellite Pro U500/U500 D Keyboard Wa ke -up on Keyboard When this feature is enabl ed and the computer is in Sleep Mode, you can turn on the computer by pressing any key . It is ef fective only for the internal keyboard and only when the computer is in Sleep Mode. USB Legacy USB Support Use this option to[...]

7-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Illumination Illumination ON/ OFF This feature allows you to set the conditions around the illumination LED. Keyboard Backlight This feature allows you to set the conditi ons around the keyboard backlight LED. Button Set ting Function Butto n This feature allows you to set the cond[...]

User ’s Manual 8-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 8 Optional Devices Optional devices can expand the computer ’s capabilities and its versatility . This chapter describ es connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ■ ExpressCard ■ SD (Secure Digita[...]

8-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D ExpressCard Slot The computer is equ ipped with an Ex pre ssCard slot that can acco mmodate one ExpressCard. Inserting an ExpressCa rd One ExpressCard connecto r is located on the left side of the computer . The computer ’s hot-install feature le ts you install ExpressCard while [...]

User ’s Manual 8-3 Satellite U500/U500D, Satellite Pro U500/U500 D Removing an ExpressCard T o remove the ExpressCard, follow the steps below . 1. Click the Safety Remove Hardware and Eject Me dia icon on the T ask Bar . 2. Click the ExpressCard you want to remove . 3. Press the Exp ressCard once to extend it. 4. Grasp the exte nded ExpressCard, [...]

8-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Memory cards SD/SDHC/ MMC/MEMOR Y STICK / MEMOR Y STICK PRO/xD The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY ST ICK/ MEMORY STICK PRO/xD memory cards. These memory cards let you easily transfer data from devices, such as di[...]

User ’s Manual 8-5 Satellite U500/U500D, Satellite Pro U500/U500 D Inst alling a memory c ard T o install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection . Figure 8-3 Inserting a memory card Be sure the memory card is orient ed properly befo re you insert it. If Windows ® fails to read the card, remove it th[...]

8-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Remov ing a memor y car d T o remove a memo ry card, follow the steps below: 1. Click the Safely Remove Hard wareand Eject Media icon on the T askbar . 2. Select a devi ce, then click the Sto p button. A con firmation dialog may appear , depending on how the device is registered wi[...]

User ’s Manual 8-7 Satellite U500/U500D, Satellite Pro U500/U500 D Memory card care 1. Do not write to a memory card if the battery power is low . Low power could affect writing accuracy . 2. Do not remove a memory card while read/write is in progress. 3. The memory card is design ed so that it can be inserted only one way . Do not try to force t[...]

8-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Installing a memory module Follow the steps below to install a memory module. 1. Set the computer to boot mode and turn off the power . 2. Remove all cable s connected to the computer . 3. Turn the computer up side down and remove the battery pack (refer to Chapter 6, Power and Pow[...]

User ’s Manual 8-9 Satellite U500/U500D, Satellite Pro U500/U500 D 7. Push the mo dule down so it lies flat. Latch es on either side wil l click into place to secure the module . Figure 8-6 Installing the memory module 8. Seat the cover and secure it with the screws. 9. Replace the battery pack as described in Chapter 6, Power and Power- Up Modes[...]

8-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Remov ing a memo ry mo dul e T o remo ve the m emory m odule, make sure t he compu ter is in boot mode then: 1. Be sure the powe r is off and all cables are disconnected from thecomputer . 2. Turn the computer upside down and remove the battery and th e screws securing the memory [...]

User ’s Manual 8-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D Additional battery p ack Y ou can increase the po rtability of t he computer with add itional battery packs. If you’re away from an AC powe r source and your battery runs low , you can replace it with a freshly c harge d battery . Refer to Chapter 6, Power and Power-Up Modes .[...]

8-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D HDMI A HDMI monitor can be connected to th e HDMI out port on the com puter . 1080p, 1080i, 720p, 576p and 480 p signa l formats can be supported. But actual signal format you can use depends on HDMI monitor . T o connect monitor , follow the steps as detailed below: 1. Plug one e[...]

User ’s Manual 8-13 Satellite U500/U500D, Satellite Pro U500/U500 D Settings for audio on HDM I T o set the audio device to use the HDMI, follow the steps below . 1. Click Start. 2. Click Co ntrol Panel. 3. Click Hardware an d Sound. 4. Click Sou nd. 5. Click Di gital Output Device (HDMI). 6. Click the Set Default Device button. T o set the audio[...]

8-14 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]

User ’s Manual 9-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 9 T roubleshooting TOSHIBA designed the computer for dur ability . However , should problems occur , following the p rocedures in this chapter can help to de termine the cause. All readers should become familiar with this chapter . Knowing what might go wrong can help prev[...]

9-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Preliminary checklis t Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious probl em. ■ Make sure you turn on all peripheral devices before you turn on the computer . This includes your printer and any ot[...]

User ’s Manual 9-3 Satellite U500/U500D, Satellite Pro U500/U500 D Hardware and system checklist This section discusses problems ca used by your computer ’s hardware or attached peripherals. Basic problems may oc cur in the following areas: Sof tware The prob lems may be caused by your software or disc. If you cannot load a software package, th[...]

9-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D System st art-up When the computer does not start properly , check the following items: ■ Self T est ■ Power Sources ■ Power-on Password Self test When the computer starts up, the self test will be run automati cally , and the following will be displayed : This message remain[...]

User ’s Manual 9-5 Satellite U500/U500D, Satellite Pro U500/U500 D Overheating power down If the computer ’s internal temperature becomes too h igh, the computer will automatically enter Hiber natio n Mode or Sleep Mode and shut down. If the computer has reached room temperature and still does not start, or if it starts but shuts down quickl y [...]

9-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Battery If you suspect a problem wi th the battery , check the Battery indicator . For information on indica tor and battery operation refer to Chapte r 6, Power and Power-Up Modes . Problem Procedure Battery doesn’t pow er the computer The battery may be discharged. Connect the [...]

User ’s Manual 9-7 Satellite U500/U500D, Satellite Pro U500/U500 D Disposing of PC and PC batteries ■ Discard this PC in accordance with applicable la ws and regulations. For further information, contact your local government. ■ This PC contains rechargeable batteries. After repeated use, the batteries will finally lose th eir ability to hold[...]

9-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Real Time Clock Keyboard Keyboard problems can be caused by y our setup configur ation. For more information refer to Chapter 5, The Keyboard . LCD p anel Apparent LCD problems may be related to the computer ’s setup. Problem Procedure The BIOS setting and system date/time are lo[...]

User ’s Manual 9-9 Satellite U500/U500D, Satellite Pro U500/U500 D Hard disk drive Solid S tate Drive Problems above remain unre s olved or other problems occur Refer to your software’s documentation to determine if the software is causing the difficulty . Run the diagnostic test. Contact your dealer if the problems continue. The screen blinks [...]

9-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Recovery Discs DVD Su p er Multi Doub le L ayer drive For more information, refer to Chapter 4, Operating Basics . Problem Procedure The following message appears when executing Recovery Media Creator . “The Recovery Media Creator can not be launched because there is no recove r[...]

User ’s Manual 9-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D Some C D/DVDs run correctly , but others do not. The software or hardware configuration may be causing a problem. Make sure the hardware configuration matche s your software’s needs. Check the CD/DVD do cumentation. Check the type of CD/DVD you are using. The drive suppo rts: [...]

9-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D USB floppy diskette drive For more information, refer to Chapter 8, Optional Devices . Memory card: Secure Digi t al (SD), Secure Digital High Cap acity (SDHC), Memory Stick (MS), Memory Stick Pro (MS Pro), MultiMedia Card (MMC), an d xD-Picture Card (xD) For more information, ref[...]

User ’s Manual 9-13 Satellite U500/U500D, Satellite Pro U500/U500 D Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. T ouchPad Problem Procedure On-screen pointer does not respond to Pad operati on The system might be busy . If the pointer is shaped as an hourglass, wait [...]

9-14 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D USB Also refer to your USB device’s document ation. The response of the T ouchPad is too sensitive Adjust the touch sensitivity . 1. T o access this utility , click Control Panel -> Hardware and S ound -> Mouse (under Devices and Printers ) 2. W ithin the Mouse Properties [...]

User ’s Manual 9-15 Satellite U500/U500D, Satellite Pro U500/U500 D USB mouse Problem Procedure On-screen pointer does not respond to mouse operati on The system might be busy . If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it. Make sure the mouse is prope rly connected to the USB port. Dou[...]

9-16 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D USB Sleep and Charge function Problem Procedure I cannot use the “USB Sleep and Charge function”. The setting of “USB Sleep and Charge function” may be [Disabled]. Change the setting to [Enabled] in the TOSHIBA USB Sleep and Charge utility .. When there is a current overfl[...]

User ’s Manual 9-17 Satellite U500/U500D, Satellite Pro U500/U500 D Memory exp ansion Refer also to Chapter 8, Optional Devices , for information on installing memory modules. External d evices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port [...]

9-18 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Sound system Refer also to documentation for your audio devices. External M onito r Refer also to Chapter 8, Optional Devices , and to you r monitor ’s documentation. Modem Problem Procedure No sound is heard Check the sof tware volume settings. Make sure the headphone connectio[...]

User ’s Manual 9-19 Satellite U500/U500D, Satellite Pro U500/U500 D LAN Wireless LAN If the following procedures do not re store LAN access, consult your LAN administrator . For more information on wireless communication, refer to Chapter 4, Operating Basics . After making a call you can’t hear a ring Make sure the tone or pulse selection in yo[...]

9-20 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Fingerprint Sensor ExpressCard Refer also to Chapter 8, Optional Devices . Problem Procedure Reading of the fingerprint was not successful Please try again using th e correct posture. Refer to Using the fingerprint sensor in Chapter 4, Operating Basics . T ry the recognition proce[...]

User ’s Manual 9-21 Satellite U500/U500D, Satellite Pro U500/U500 D T OSHIBA sup port If you require any additional help using your compu te r or if you are having problems operating the computer, you may need to cont act TOSHIBA for additional techni cal assistance. Before you call Some problems you experience may be related to software or the o[...]

9-22 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]

User ’s Manual 10-1 Satellite U500/U500D, Satellite Pro U500/U500 D Chapter 10 Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manu al, *XX is used to show which Legal Footnotes description is related to TOSHIBA computer s. Description(s) related to this comp uter are marked[...]

10-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Under some conditions, your com puter product ma y automatically shutdown. This is a no rmal protective fea ture designed to reduce the ri sk of lost data or damage to th e product when u sed outside recommended conditions. T o avoid risk of lost data, always make back-up copies o[...]

User ’s Manual 10-3 Satellite U500/U500D, Satellite Pro U500/U500 D Hard Disk Dri ve (HDD) Cap acity 1 Gigabyte (GB) means 109 = 1,000,00 0,000 bytes using powers of 10. The computer operating system, howe ve r , reports storage capacity using powers of 2 for the de finition of 1 GB = 23 0 = 1,073, 741,824 bytes, and therefore shows less storage [...]

10-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Copy Protec tion Applicable copy protection standards include d in certain media may prevent or limit recording or viewing of the media. Images All images are simulated for purposes of illustration. Non-applicable Icons Certain computer chassis are designed to accommo date all po [...]

User ’s Manual A-1 Satellite U500/U500D, Satellite Pro U500/U500 D Appendix A S pecifications This appendix summarizes the computer ’s technical specifications. Environmental Requirements Conditions Ambient te mperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 65°C (14[...]

A-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Built-in Modem This information is applicable to the models equip ped wi th a built-in modem. Network control unit (NCU) T ype of NCU AA T ype of line T elephone li ne (analog on ly) T ype of dialling Pulse To n e Control command A T comman ds EIA-578 commands Monitor function Comp[...]

User ’s Manual B-1 Satellite U500/U500D, Satellite Pro U500/U500 D Appendix B Display Controller Display Controller The display controller in te rprets software commands into hardware commands that turn particular pels on or o ff. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array ([...]

B-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]

User ’s Manual C-1 Satellite U500/U500D, Satellite Pro U500/U500 D Appendix C Wireless LAN Card S pecifications Form Factor PCI Express Mini Card Comp atibility ■ IEEE 802.1 1 St andard for Wire less LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance. [...]

C-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ T ype of product Wireless communication is often subject to local radio regulation s. Although Wireless LAN wireless netwo rki ng prod uct[...]

User ’s Manual C-3 Satellite U500/U500D, Satellite Pro U500/U500 D Supported Freque ncy Sub-bands Subject to the radio regulatio ns that apply in the countries/regions, your Wireless LAN card may support a diff erent set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations t[...]

C-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]

User ’s Manual D-1 Satellite U500/U500D, Satellite Pro U500/U500 D Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Certificat[...]

D-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D In Europe, power cords must be VDE type, H05VVH2-F and two conductor . For the United S tates and Canada, plug configu ra ti on must be a 2-15P (250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electri cal Code Part II. The follow[...]

User ’s Manual E-1 Satellite U500/U500D, Satellite Pro U500/U500 D Appendix E T OSHIBA PC Health Monitor The TOSHIBA PC Health Monitor soft ware program monitors computer system functions such as power co nsumption, the cooling system and HDD/SSD Alert. It alerts users of sp ecific system conditions via pop-up messages. It also tracks the usage o[...]

E-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D S tarting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: ■ Double click TOSHIBA PC Health Monitor in the Welcome Center . ■ Click Star t -> All Programs -> TO SH IB A -> Utilities -> PC Health Monitor . ■ Cl[...]

User ’s Manual F-1 Satellite U500/U500D, Satellite Pro U500/U500 D Appendix F If your computer is stolen Should your comput er be stolen , however , we’ll help you try to find it. Before contacting TOSHIBA, please prepare the follo wing informati on which is necessary to uniquely identi fy your computer: ■ In which co untry was your comp uter[...]

F-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D TOSHIBA Theft Registration Send to: TOSHIBA Europe GmbH T echnical Service and Support Blumenstras se 26 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Owner’s details Country stolen: Machine type: (e.g. Satellite U500/ U500D, Satellite Pro U500/U500D) Model numbe r: ([...]

User ’s Manual Glossa ry-1 Satellite U500/U500D, Satellite Pro U500/U500 D Glossary The terms in this glossary cover topi cs related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuratio n and Power Interface AMT : Intel Active Mana gemen t T echnology ASCII: American S tanda[...]

Glossary-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D I/O: input/output KB: kilobyte LAN: local area ne twork LCD: liquid crystal display LED: light emitting d iode MB: megabyte MMC: multi media card OCR: optica l character recognition (reader) PC: personal computer PCI: periphe ral component inte rconne ct RAM: random access m[...]

User ’s Manual Glossa ry-3 Satellite U500/U500D, Satellite Pro U500/U500 D alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A sig nal whose characteristics su ch as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. V oice communications [...]

Glossary-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D C cache memory: A section of very fast memory in which frequently used information is duplicated fo r quick access. Accessing data from cache is faster than accessing it from the computer ’s main memory . See also L1 cache, L2 cache. cap acity: The amou nt of data that can[...]

User ’s Manual Glossa ry-5 Satellite U500/U500D, Satellite Pro U500/U500 D computer program: A set of instructions written for a computer that en able it to achieve a desired result. computer system: A combi nation of hardware , software, firmware, and peripheral components assembled to process data into useful informat ion. configuration: The sp[...]

Glossary-6 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as well as system functions. double c lick: T o press and release the p[...]

User ’s Manual Glossa ry-7 Satellite U500/U500D, Satellite Pro U500/U500 D fingerprint sensor: The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. firmware: A set of instructions built into the hardware which controls and directs a microprocessor’s activities. flash memory: Non-vola ti le memory that can be[...]

Glossary-8 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D I icon: A small graph ic image displayed on the screen or in th e indi cator panel. In Windows, an icon represents an object that the user can manipulate. input: The data or instructions you pr ovide to a comp uter , communication device or other peripheral device from the k[...]

User ’s Manual Glossa ry-9 Satellite U500/U500D, Satellite Pro U500/U500 D Liquid Crystal Display (LCD): Liqui d crystal sealed between two sheets of glass coated with transparent conducting mate rial. The viewing-side coating is etched into chara c te r forming segments with leads that extend to the ed ge of the glass. Applying a voltage between[...]

Glossary-10 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D numeric keypad overlay: A feature that allo ws you to use certain keys on the keyboard to perform nume ric entry , or to control cursor and page movement. O OCR: Optical Charac ter Reco gnition (reader). A technique or device th at uses laser or visible lig ht to identify c[...]

User ’s Manual Glossary-1 1 Satellite U500/U500D, Satellite Pro U500/U500 D pointing device: Any device, such as the T ouchPad or a mouse, that enables you to move the cursor on the screen. port: The electrical connection throug h which the computer send s and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility th[...]

Glossary-12 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D SD/SDHC Card: Secure Digital cards are flash memory widely used in a variety of digi t al de vices such as digital cam eras and Personal Digital Assistants. serial: Processes that occur one at a time. In communications, it me ans the transmission of one bit at a time sequen[...]

User ’s Manual Glossary-13 Satellite U500/U500D, Satellite Pro U500/U500 D W warm start: Restarting or resetting a computer without turning it off. Wi-Fi ® : A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity , and is another term for the communication protocol to p ermit an Ethernet connection u sing wireless co[...]

Glossary-14 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]

User ’s Manual Index-1 Satellite U500/U500D, Satellite Pro U500/U500 D Index A AC adaptor, 2-13 additional, 8-11 connecting, 3-2 ASCII characters, 5-7 B Battery, 6-3 charging, 6-6 disposal, -vi, -vii, 9-7 extending life, 6-9 monitoring capacity, 6-7 problems, 9-6 Real Time Clock, 1-4, 6-4, 9-8 save mode, 1-10 Battery Pack, 2-8, 6-3 additional, 8-[...]

Index-2 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D Hot keys, 1-9, 5-3 Brightness decreases, 5-3 Brightness increases, 5-3 Enable Keypad, 5-4 Keyboard Backlight, 5-4 Lock, 5-3 Mute, 5-3 Number Lock, 5-4 Power plan, 5-3 Scroll Lock, 5-4 Sleep, 5-3 TOSHIBA Zooming Utility (enlarge), 5-4 TOSHIBA Zooming Utility (reduce), 5-4 TouchP[...]

User ’s Manual Index-3 Satellite U500/U500D, Satellite Pro U500/U500 D Power-up modes, 6-12 Problems AC power, 9-5 analyzing, 9-2 battery, 9-6 DVD Super Multi Double Layer drive, 9-10 ExpressCard, 9-20 Fingerprint Sensor, 9-20 Hard disk drive, 9 -9 Keyboard, 9-8 LAN, 9-19 LCD panel, 9-8 Memory expansion, 9-17 Modem, 9-18 Monitor, 9-18 Pointing de[...]

Index-4 User ’s Manual Satellite U500/U500D, Satellite Pro U500/U500D[...]