TP-Link TD-W8962ND manual

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router 1910010687 Rev: 1.0.0[...]

COPYRIGHT & TRADEMARKS Specifications are subjec t to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other br ands and product nam es are trademarks or registered trademarks of t heir respective holders. No part of the specific ations may be reproduced in any form or by any means or used to m ake any derivati[...]

FCC STATEMENT This equipment has been tested and found to comply wi th the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gen erates, uses and can radiate radio frequency energy and, if no[...]

This device has been designed to operate with th e antennas listed below, and having a maximum gain of 3 dBi. Antennas not included in this list or having a gain greater t han 3 dBi are strictly prohibited for use with this device. T he required antenna impeda nce is 50 ohms. To reduce potential radio interference to other users, the antenna type a[...]

Safety Information z When product has power button, the powe r button is one of the way to shut off the product; when there is no power button, the only way to co mpletely shut off power is to disconnect the product or the power adapter from the power source. z Don’t disassemble the product, or make repairs yourself. You run the ri sk of electric[...]

TP-LINK TECHNOLOGIES CO., L TD TP-LINK TECHNOLOGIES CO., L TD Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park, Shennan Rd, Nanshan, Shenzhen, China DE CLARA TION OF C ONFORMITY For the following equipment: Product Description: 300Mbps Wireless N ADSL2+ Modem Router Model No.: TD-W8962ND T rademark: TP-LINK W[...]

CONTENTS Package Cont ents .................................................................................................... 1 Chapter 1. Product Over view ................................................................................... 2 1.1 Overview of the Modem Router ........................................................................[...]

4.6.3 Address Rese rvatio n .......................................................................................................... 37 4.6.4 Conditional Pool ............................................................................................................... .. 38 4.7 Wireless ..........................................................[...]

4.16.5 SNMP Se ttings ................................................................................................................. 7 0 4.16.6 Backup & Re store ............................................................................................................. 71 4.16.7 Factory Defaults.............................................[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1 Package Content s The following contents should be found in your package: ¾ One TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router ¾ One Power Adapter for TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router ¾ Quick Installation Guide ¾ One RJ45 cable ¾ Two RJ11 cables ¾ One ADSL spli[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 2 Chapter 1. Product Overview Thank you for choosing the TD-W8962ND 300Mbp s Wireless N ADSL2+ Modem Router . 1.1 Overview of the Modem Router The TD-W8962ND 300M bps Wireless N ADSL2+ Modem R outer integrates 4-port Switch, Firewall, NAT-Router and Wireless AP. Powered by 2x2 MI MO techn[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 3 1.2 Main Features ¾ Four 10/100Mbps Auto-Negotiation RJ45 LA N ports (Auto MDI/MDIX), one RJ11 port. ¾ Provides external splitter. ¾ Adopts Advanced DMT modulati on and demodul ation technology. ¾ Supports bridge mode and Router func tion. ¾ Multi-user sharing a hi gh-s peed Intern[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4 1.3 Panel Layout 1.3.1 The Front Panel Figure 1-1 The Modem Router’s LEDs are located on the front panel (View from left to right). They indicate the device’s working stat us. For details, please re fer to LED Explanation. LED Explanation: Name Status Indication On The Modem Router [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 5 On There is a device connec ted to this LAN port. Flash The Modem Router is sending or receiving data over this LAN port. (LAN1-4) Off There is no device connected to this LAN port. ) Note: 1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.3 Connecting t[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 6 ¾ WPS : The switch for the WPS functi on. For details, please refer to 4.6.2 WPS Settings . ¾ RESET : There are two ways to reset the Modem Router's factory defaults. Method one : With the Modem Router powered on, use a pin to press and hold the Reset button for at least 5 second[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 7 Chapter 2. Connecting the Modem Router 2.1 System Requirement s ¾ Broadband Internet Access Service (DSL/Cable/Ethernet). ¾ PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors. ¾ TCP/IP protocol on each PC. ¾ Web browser, such as Micr osoft Internet Explor[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 8 ) Note: The diameter of the screw, 3.5mm<D<7.8mm, and the distance of two screws is 107.5mm. The screw that project from the wall need around 4mm based, and the length of the screw need to be at least 20mm to withstand t he weight of the product. 2.3 Connecting the Modem Router Be[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 9 Figure 2-2[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 10 Chapter 3. Quick Inst allation Guide 3.1 Configuring the PC After you directly connect your PC to the Modem Router or connect your adapter to a Hub/Switch which has connected to t he Modem Router, you need to confi gur e your PC’s IP address. Follow the steps below to configure it. S[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 11 Figure 3-2 Step 3: Select General tab, highlight Internet Protocol (TCP/IP) , and then click the Properties button. Figure 3-3[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 12 Step 4: Configure the IP address as Figure 3-4 shows. After that, click OK . Figure 3-4 ) Note: You can configure the PC to get an IP address automatically, select “Obtain an IP address automatically” and “Obtain DNS server addre ss automatically” in the screen above. Now, you [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 13 If the result displayed is similar to the screen shown belo w, it means t hat your PC has not connected to the Modem Router. Figure 3-6 You can check it follo wing the steps below: 1) Is the connection betw een your PC and the Modem Router correct? The LEDs of LAN port which you link t[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 14 Figure 3-8 ) Note: 1) Do not mix up the user name and password with your ADSL account user name and password which are needed for PPP connections. 2) If the above screen does not pop up, it means that your Web-br owser has been set to a proxy. Go to Tools menu → Internet Options → [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 15 Figure 3-9 3. The Modem Router provides two system m ode: Wireless ADSL Router and Wireless Router. Choose the right mode whic h you need, then click Nex t. Figure 3-10 3.2.1 Wireless ADSL Router 1. Change the VPI or VCI values which are used to define a unique path for your connection[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 16 Figure 3-11 2. Please select t he connection type given by yo ur ISP. Figure 3-12 A. Configuration for PPPoE/PPPoA Enter the Username , Password given by your ISP, and then click Next . Figure 3-13 ) Note: If you are using the Modem Router on a new DSL line and have not completed your [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 17 C. Configuration for Static IP or IPoA Enter the Static IP or IPoA information provided by your ISP manually, and then click Next . Figure 3-14 3. The wireless settings page will appear as shown below. You c an create a unique and easy-to-remember name for your wireless networ k or jus[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 18 Figure 3-16 5. You will see the Complete screen below, click Reboot to complete Quick Setup. Figure 3-17 ) Note: Now , your Modem Router has been configured and is rebooting. Please do not turn off the Modem Router while it’s rebooting.[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 19 3.2.2 Wireless Router 1. Please select t he connection type prov i ded by your ISP. Figure 3-18 A. Configuration for PPPoE Enter the Username , Password given by your ISP, and then click Next . Figure 3-19 ) Note: If you are using the Modem Router on a new DSL line and have not complet[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 20 Figure 3-20 2. The wireless settings page will appear as shown below. You can create a uni que and easy-to-remember name for your wireless network or just keep the default SSID. Then select Region , Channel , Mode and set a Password for your network (Disabl e Security is not recommende[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 21 Figure 3-22 4. You will see the Complete screen below, click Reboot to complete Quick Setup. Figure 3-23 ) Note: Now , your Modem Router has been configured and is rebooting. Please do not turn off the Modem Router while it’s rebooting.[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 22 Chapter 4. Configuring the Modem Router This chapter will show each Web page's key function and the c onfiguration way. 4.1 Login After your successful login, you will see the fift een main menus on the left of the Web-based utility. On the right, there are the corres ponding expl[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 23 Figure 4-1 4.3 Quick Setup Please refer to Section 3.2 Quick Installation Guide . 4.4 System Mode The Modem Router provides two system modes: Wireless ADSL Router and Wireless Router. You can choose the right mode which you need, then click Save .[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 24 Figure 4-2 4.5 Network Choose “ Netw ork ”, there are many submenus under the main menu. Click any one of them, and you will be able to configur e the corresponding function. 4.5.1 WAN Settings Choose “ Netw ork ” Æ “ WAN Settings ”, and you will see the WAN Port Informati[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 25 Figure 4-4 4.5.1.1 Static IP Select this option if your ISP prov ides static IP information to you. You should set static IP address, IP subnet mask, and gateway address in the screen below.[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 26 Figure 4-5 ATM Configuration: ¾ VPI (0~255): Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. Please input the value provided by your ISP. ¾ VCI (1~65535): Identifies the virtual channel endpoints in an ATM network. The valid range is[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 27 ¾ MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not re commended that you change the default value unless required by your ISP. ¾ Enable NAT: This technology translates the IP addresses of a lo[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 28 Internet, please select the check box. If another Router exists in your network, you don’t need to select the option. ¾ Enable Fullcone NAT : It is a type of NAT, if not enabled, the default NAT will act. ¾ Enable SPI Fire wall: A SPI firewall enhances network’s secu rity. Select[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 29 ¾ Authentication Method : Select the Authentication Method from the drop-down list, the default method is AUTO_AUTH , and you can leave it as a default setting. ¾ Choose the right connection type according to your needs: For PPPoE connection, you can select Connect on demand or Conne[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 30 Figure 4-9 ¾ IP Address/Subnet Mask: Enter the IP Address and Subnet Mask provided by ISP. If you forget, you can ask your ISP. ¾ DNS Server/Secondary DNS Server: Type in your preferred DNS server. ¾ Default Gatewa y: select a WAN Interface from the drop-down list as the IPv4 defaul[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 31 4.5.2 Interface Grouping Choose “ Network ” Æ “ Interface Grouping ”, you can view all the current groups on this page (shown in Figure 4-11 ). Figure 4-11 ¾ VLAN: Enable or disable this function. Virtual LAN (VLAN) is a group of devices on one or more LANs that are configure[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 32 Figure 4-12 Click Save to make the entry effective immediately 4.5.3 LAN Settings Choose “ Network ” Æ “ LAN Settings ” menu, and you will see the LAN screen (shown in Figure 4-13 ). Please configure the param eters for LAN ports according to the descriptions belo w. Figure 4-[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 33 ¾ Enable IGMP Snooping: If you select the option, pl ease choose the IGMP Mode : Standard Mode or Blocking Mode. ¾ Enable Second IP: You can configure the Modem Rout er’s second IP Address and Subnet Mask for LAN Interface through which you can al so access to the Web-based Utility[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 34 ) Note: Only the WAN Ports can use MAC Address Clone function. All the clone MAC addresses must not be the same with each other. 4.5.5 ALG Settings Choose menu “ Advanced Setup ” Æ “ ALG Settings ”, and then you can configure the basic security in the screen as shown in Figure[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 35 4.5.6 DSL Settings Choose “ Advanced Setup ” Æ “ DSL Settings ”, you can select the DSL Modulation Type and Annex Type in the next screen. The DSL feature can be selected when you meet the physical connection problem. Please check the proper settings with y our Internet servic[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 36 Figure 4-17 ¾ Start IP Address: Enter a value for the DHCP server to start with when issuing IP addresses. Because the default IP address for the Modem Router is 192.168.1.1, the default Start IP Address is 192.168.1.100 , and the Start IP Address must be 192.168.1.100 or greater, but[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 37 ) Note: 1) To use the DHCP server func tion of the Modem Router, you mu st configure all computers on the LAN as "Obtain an IP Address automatically". 2) Y ou have to disable NA T of the W AN connections, or the DHCP Relay may not t ake effe ct. 3) If you select Disabled , th[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 38 Figure 4-19 ¾ MAC Address: The MAC address of the PC for which you want to reserve an IP address. ¾ IP Address: The IP address reserved for the PC by the Modem Router. ¾ Status: The status of this entry either Enabled or Disabled . To Reserve an IP address: 1. Click the Add New butt[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 39 Figure 4-21 To add a vendor class: 1. Click the Add New button. Then Figure 4-22 will pop up. 2. Enter param eters for the vendor class. Click the Save button. Figure 4-22 To modify or delete an existing entry: 4. Click the Edit in the entry you want to modify. If you want to delete th[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 40 4.7 Wireless Choose “ Wireless ”, there are six submenus to configure Wireless LAN settings. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.7.1 Basic Settings Choose “ Wireless ” [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 41 11bgn mixed: Select if you are using a mix of 802.11b, 11g, and 11n wireless clients. Select the desired wireless mode. When 802.11g mode is selected, only 802.11g wireless stations can be connec ted to the Modem Router. When 802.11n mode is selected, only 802.11n wireless stations can[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 42 ¾ Key type : This option should be chosen according to the AP's security configuration. It is recommended that the security type is the same as your AP's security type ¾ WEP Index : This option should be chos en if the key type is WEP(ASCII) or WEP(HEX). It indicates the in[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 43 You can also keep the default WPS Status as Enabled and click the Add device button in Figure 4-24 , then Choose “ Press the button of the new device in two minutes ” and click Connect . (Shown in the following figure) Figure 4-25 Step 2: Press and hold the WPS button of the client[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 44 Step 2: The Wi-Fi Protected Setup LE D flashes for two minutes during the Wi-Fi Protected Setup process. Step 3: When the WPS LED is on, the client devic e has successfully connected to the Modem Router. Step 4: Refer back to your client device or its documentation for furt her instruc[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 45 Figure 4-28 • Auth Type - you can choose the type for the W EP security on the drop-down list. The default setting is Automatic , which can select Shared Key or Open Sy stem authentication type automatically based on the wire less station's capability and request. • WEP Key Fo[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 46 4.7.4 Wireless MAC Filtering Choose menu “ Wireless ” Æ ” MAC Filtering ”, you can control the wire less access by configuring the Wireless MAC Filtering function, shown in Figure 4-29 . Figure 4-29 To filter wireless users by MAC Address, clic k Enable . The default setting i[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 47 Click the Delete Selected button to selected entries. For example: If you desire that th e wireless station A with MAC addre ss 00: 1D: 0F: 11:2 2:3 3 and the wire less sta tion B with MAC a ddre ss 00 :0A :EB:00 :07:5F are ab le to acc ess th e Modem Rou ter, but all the o ther wire l[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 48 beacons are the packets sent by the Modem Router to synchronize a wireless network. Beacon Interval value determines the time interval of the beacons. The default value is 100. ¾ RTS Threshold: Here you can specify the RTS (Request to Send) Threshold. If the packet is larger than the [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 49 4.8 Route Settings Choose “ Route Settings ”, it includes three menus : Default Gatew ay , Static Route and RIP Settings . The detailed descriptions are provided below. 4.8.1 Default Gateway Choose “ Route Settings ” Æ “ Default Gatewa y ”, you can see the Default Gateway [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 50 Figure 4-35 2. Enter the following data: ¾ Destination IP Address: The Destination IP Addr ess is the address of the network or host that you want to assign to a static route. ¾ Subnet Mask: The Subnet Mask determines which portion of an IP Address is the network portion, and which p[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 51 4.9 Forwarding There are four submenus under the Forwarding menu: Virtual Servers , Port Triggering , DMZ and UPnP . Click any of them, and you will be able to configure the corre sponding function. 4.9.1 Virtual Servers Choose menu “ Forwarding ” Æ “ Virtual Servers ”, and th[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 52 or All . 6. Select the Enabled option in the Stat us drop-down list. Click the Save button. Figure 4-38 ) Note: It is possible that you have a computer or server that has more than one type of available service. If so, select another service, and type the same IP address for that compu[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 53 1. Click the Add New button, the next screen will pop-up as shown in Figure 4-40 . 2. Select a co mmon application from the Common Service Port drop-down list, then the Trigger Port field and the Open Ports field will be automatically filled. If the Common Service Port do not have the [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 54 Click the Delete Selected button to delete selected entries. Once the Modem Router is configured, the operation is as follows: 1. A local host makes an outgoing connection to an external host us ing a destination port number defined in the Trigger Port field. 2. The Modem Router record[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 55 Figure 4-42 ¾ Current UPnP Status: UPnP can be enabled or di sabled by clicking the Enable or Disable button. This feature is enabled by default. ¾ Current UPnP Settings List: This table displays the current UPnP information. • App Description : The description about the applicat i[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 56 Figure 4-43 ¾ Enable Parental Control: Check the box if you want this func tion to take effect. This function is disabled by default. ¾ MAC Address of Parental PC: In this field, enter the MAC address of the controlling PC, or you can make use of the Copy To Above button below. ¾ MA[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 57 There are four submenus under the Fi rewall menu: Rule , LAN Host , WAN Host , Schedule and DDoS . Click any of them, and you will be able to configure the corresponding function. 4.11.1 Rule Choose menu “ Firewall ” → “ Rule ”, and then you can view and set Access Control ru[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 58 10. Click the Save button. Figure 4-45 4.11.2 LAN Host Choose menu “ Firewall ” → “ LAN Host ”, and then you can view and set a Host list in the screen as shown in Figure 4-46 . Figure 4-46 ¾ Description: Here displays the description of the host and this description is uniq[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 59 4.11.3 WAN Host Choose menu “ Firewall ” → “ WAN Host ”, and then you can view and set a Host list in the screen as shown in Figure 4-47 . Figure 4-47 ¾ Description: Here displays the description about the WAN and this description is unique. ¾ Details: The details can be IP[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 60 Figure 4-50 1) In Description field, create a unique description for the host (e.g. Host_1). 2) Enter the URL address in the Add URL Address field, and then click the Add button. The URL address will be shown in the Detail table. If you click the Delete button, the existing URL address[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 61 Figure 4-52 Click the Delete Selected button to delete the slected entries in the table. 4.11.5 DDoS Choose menu “ Firewall ” → “ DDoS ”, and then you can view and set DDoS in the next screen as shown in Figure 4-53 . Figure 4-53 ¾ DoS protection - Denial of Service protecti[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 62 ¾ Enable ICMP-Flood Attack Filtering - Enable or Disable the ICMP -Flood Attack Filtering. ¾ ICMP-Flood Packets Threshold (5~3600) - The default value is 50. Enter a value between 5 ~ 3600. When the current ICMP-Flood Packets number is beyond th e set value, the Modem Router will sta[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 63 ¾ Total Downstream Bandwidth - The downloa d speed through the WAN port. In this screen you can also confi gure the Bandwidth Control rules. ¾ Description: This is the information about the rules such as address range. ¾ Upstream bandwidth: This field displays the max and mix upload[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 64 Figure 4-56 ¾ MAC Address: The MAC address of the controll ed computer in the LAN. ¾ IP Address: The assigned IP address of the cont rolled computer in the LAN. ¾ Bound: Check this option to enable ARP binding for a specific device. ¾ Edit: To modify or delete an existing entry. Wh[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 65 items on the ARP list. This page disp lays the ARP List; it shows al l the existing IP & MAC Binding entries (shown in Figure 4-58 ). Figure 4-58 ¾ MAC Address: The MAC address of the controll ed computer in the LAN. ¾ IP Address: The assigned IP address of the cont rolled comput[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 66 ¾ Service Provider: This field displays the service provider of DDNS. ¾ Domain Name: Enter the Domain name you received from dynamic DNS service provider. ¾ Username & Password: Type the “User Name” and “Password” for your D DNS account. ¾ Enable DDNS: Activate the DDNS[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 67 4.16 System T ools Choose menu “ System Tools ”, and you can see the s ubmenus under the main menu: System Log , Time Settings , Manage Control , CWMP Settings , SNMP Settings , Backup & Restore , Factory Defaults , Firm ware Upgrade , Reboot and Statistics. Click any of them, [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 68 Figure 4-62 ¾ Save Locally: If Save Locally is selected , events will be recorded in the local memory. ¾ Minimum Level: Select the Minimum level in the drop-down list, for the Minimum Level, all logged events above or equal to the selected level will be displayed. ¾ Save Remotely: I[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 69 1. Select your local time zone. 2. Enter the address or domain of the NTP Server 1 or NTP Server 2 . 3. Click the Get GMT button to get system time from In ternet if you have connected to the Internet. 4.16.3 Manage Control Choose “ System Tools ” → “ Manage Control ”, you ca[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 70 Figure 4-65 ¾ CWMP: Select enable the CWMP function. ¾ Inform: Enable or disable the function. If enabl ed, the information will be informed to ACS server periodically. ¾ Inform Interval: Enter the interval time here. ¾ ACS URL: Enter the website of ACS whic h is provided by your I[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 71 An SNMP Agent is an application running on the Modem Router that performs the operational role of receiving and processing SNMP messages, sending responses to the SNMP manager, and sending traps when an event occurs. So a rout er contains SNMP "agent" software can be monitore[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 72 • The default Password : admin • The default Subnet Mask : 255.255.255.0 ) Note: All changed settings will be lost when defaults are restored. 4.16.8 Firmw are Upgrade Choose menu “ System Tools → Firmware Upgrade ”, and then you can update the latest version of firmware for [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 73 when the upgrade is complete. 4.16.9 Reboot Choose menu “ System Tools ” → “ Reboot ”, and then you can click the Reboot button to reboot the Modem Router via the next screen. Figure 4-70 Some settings of the Modem Router will take effect only after rebooting, which include ?[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 74 Click Delete All to delete all entries in the table. Click the Refresh button to refresh immediately. Statistics Table: IP/MAC A ddress T he IP and MAC address are displa yed with related statistics. Packets The total number of packets received an d transmitted by the Modem Router. Tot[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 75 Appendix A: S pecifications General Standards and Protocols ANSI T1.413, ITU G.992.1, ITU G. 992.2, ITU G.992.3, ITU G.992.5, IEEE 802.11b, IEEE 802.11g, I EEE 802.11n, IEEE 802.3, IEEE 802.3u, IEEE 802.1p ， IEEE802.11e TCP/IP, PPPoA, PPPoE, SNTP, HTTP, DHCP, ICMP, NAT Safety & E[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 76 Appendix B: T roubleshooting T1. How do I rest ore my Modem Router’s configuration to its f actory default settings? With the Modem Router powered on, press and ho ld the RESET button on the rear panel for 8 to 10 seconds before releasing it. ) Note : Once the Modem Router is reset, [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 77 Click Properties Right-click Local Area Connection Double-click Internet Protocol (TCP/IP)[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 78 Select Obtain DNS server address automatically Select Obtain an IP address automatically Click OK Click OK[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 79 For Windows Vista OS Go to Start > Settings > Control Panel , and then you will see the following page. Click View network status and tasks Click View status Click Properties[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 80 Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 81 For Windows 7 OS Go to Start > Settings > Control Panel , and then you will see the following page. Click Change adapter settings Click Properties Right-click Local Area Connection Click View network status and tasks[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 82 Double-click Internet Protocol Version 4 (TCP/IPv4) Click OK Select Obtain DNS server address automatically Select Obtain an IP address automatically[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 83 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Click OK Select Never dial a connection Now, try to log on to the Web- based configuration page again afte r the above settings have been configured. If you [...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 84 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again . 4) If you still cannot access the Internet, please restore your Modem Router to its factory default sett[...]

TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 85 Appendix C: T echnical Support Technical Support  For more troubleshooting help, go to: http://www.tp-link.com/e n/support/faq  T o download the latest Firm ware, Driver , Utility and User Guide, go to: http://www.tp-link.com/e n/support/do wnload  For all other technical supp[...]