Tripp Lite B072-032-IP4 manual

1 Owner ’s Manual W ARRANTY REGISTRATION Register online today for a chance to win a FREE T ripp Lite product! www .tripplite.com/warranty NetCommander IP Cat5 Multi-User KVM Switch Models: B072-016-IP2, B072-016-IP4, B072-032-IP2, B072-032-IP4 1111 W . 35th Street, Chicago, IL 60609 USA • www .tripplite.com/support Copyright © 2013 T ripp Lit[...]

2 T able of Contents Legal Notice ............................ 3 1. Product Over view ...................... 3 1.1 Features and Benefits ........................ 3 1.2 T erminology ................................ 4 1.3 T arget Ser ver Compatibility .................... 4 1.4 Client Computer Compatibility .................. 4 1.5 Safety ..........[...]

3 L egal Notice This manual and the software described in it are furnished under license, and may be used or copied only in accordance with the terms of such license. The content of this manual is provided for informational use only , and is subject to change without notice. It should not in and of itself be construed as a commitment by T ripp Lite[...]

4 1. Product Over view 1.2 T erminology The following table describes terms used in this guide. T erm Definition T arget Ser ver The computer/server that is connected directly to the KVM, and which is accessed via the local console or by a Client Computer running a remote session. Client Computer A computer running a remote session, which is used [...]

5 1 1. Product Over view • Ifanextensioncordisusedwiththisdevice,makesurethatthetotalampereratingofallproductsusedonthecorddoesnotexceedthe extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amper[...]

6 1 2 6 3 4 5 7 1. Product Over view The NetCommander IP back panel is illustrated in the figure below . Note: The figure below shows the back panel for a B072-032-IP2 and B072-032-IP4, but the back panel will be functionally the same for all models, with the only difference being the number of server ports. Element Functionality 1 P ower Outlets[...]

7 1. Product Over view 1.9 Connecting the System The figure below illustrates the NetCommander IP system overview . Note: The figure below shows a B072-032-IP4 4-User installation. Set up is the same for all models, with the only difference being the number of simultaneous users supported, and the number of ports. 1. Make sure that power to all t[...]

8 1. Product Over view T o set the IPv4 address via the local console OSD: 1. From the local console, press the left [Shift] key twice to open the OSD. 2. Press the [F2] key to open the Settings menu. 3. In the Settings menu, press the [T ab] key until the DHCP field is highlighted. Press the [Spacebar] key to toggle the DHCP field from Enabled t[...]

9 1. Product Over view T o set the IP address via the Web Conguration Interface: Note: • Before logging on the first time, verify that you have the latest Java installed on your computer (Java 1.6 or higher is required). If not, you can download and install Java from http://www .java.com/en/download/index.jsp . • Only SSL connections [...]

10 1. Product Over view 7. There are two LAN sections in the Device tab, one for IPv4 and one for IPv6. For IPv4, you have the options of automatically assigning anaddressviaDHCPserver(default)andmanuallyassigninganaddress.ForIPv6,youhavetheoptionsofautomaticallyassigning anaddressvi[...]

11 2. W eb Configuration Inter face TheNetCommanderIPcanbeaccessedintwoways;locallyviathelocalconsoleOSD,orremotelyviatheWebCongurationInterface. This section of the manual details the Web Configuration Interface, which can be used to access the computer/servers and other device[...]

12 1 2 3 4 2. W eb Configuration Inter face 2.2 W eb Configuration Inter face L ayout The Web Configuration Interface contains the following main elements: Element Description 1 Header Bar The Header Bar is at the very top of the screen, and displays the following: X A general Window Icon, which you can double-click on to close the Web Configur[...]

13 2. W eb Configuration Inter face 2.3 My T argets Section The following table describes the icons found in the My T argets section T oolbar . Icon Description In the My T argets section, clicking the Reload icon refreshes the page to display the most current information. Clicking the P ower icon brings up a dropdown menu of power management acti[...]

14 2. W eb Configuration Inter face The following table describes the columns found in the My T argets section Data Pane . Ser ver Name The Server Name column displays all of the T arget Servers and Serial devices that are accessible to the logged in account. The Server Name for each port can be changed in the Configuration section of the Web Con[...]

15 2. W eb Configuration Inter face 2.4.1 Firmware Upgrade T o per form a rmware upgrade, follow these steps: Note: Depending on the type of firmware upgrade, the following settings may be erased: User settings, KVM switch settings, mouse and video adjustments, and RS232 settings. The network settings remain intact. For more information, refer[...]

16 2. W eb Configuration Inter face In addition to the KVM firmware, you can upgrade the SIU firmware to take advantage of new features. 1. Download the firmware upgrade file from www .tripplite.com/support . 2. Save the firmware upgrade file on the Client Computer . 3. Login to the Web Configuration Interface and navigate to the Configura[...]

17 2. W eb Configuration Inter face 2.4.2 Backup/Restore Using the Backup/Restore function in the Configuration sections toolbar , you can back up all configuration data and restore it at a later date. T o back up data: 1. In the toolbar , click on icon. The Backup/Restore Data page appears. 2. In the Backup to file field, click the Browse but[...]

18 2. W eb Configuration Inter face T o restore data: 1. In the toolbar , click on icon. The Backup/Restore Data page appears. 2. Click the Browse button next to the Restore data from file field, and then navigate to and select the KVM backup. 3. Click the Restore button to restore the KVM configuration. 4. When complete, click the OK button to[...]

19 2. W eb Configuration Inter face 6. When the SSL certificate has been installed, a prompt appears to let you know the installation was successful, and that the KVM will be rebooted. Click the OK button to exit the Web Configuration Interface and reboot the KVM. 2.4.4 Device The Device tab in the Configuration sectionallowsadministrator[...]

20 2. W eb Configuration Inter face Conguring the SNMP settings: This section of the Device tab allows you to configure the KVM so that notifications can be sent to a SNMP server when a LAN port or power socket fails. Upon receiving notification of the failure, LAN or power redundancy are enabled. Note: If both LANs or power sockets fail, a [...]

21 2. W eb Configuration Inter face 2. Change the Permission and/or Access asrequired.Checkingthe Block checkbox next to the Access field blocks an account from accessing the KVM, but keeps its information stored in the KVM. This way , if you ever want to reactivate the account, all you have to do is go back in and uncheck this box[...]

22 2. W eb Configuration Inter face 2. T o change the name of a port, highlight the current server name, and type a new name. 3. Click the Save button at the top of the screen to save your changes. 2.4.6 Switch Configuration The Switch Configuration taballowsuniquenamestobeassignedtoeachport,tohelpdistinguish?[...]

23 2. W eb Configuration Inter face 2.4.7 User T argets Bydefault,administratorsareallowedaccesstoallservers.However ,youmustdenetheaccessrightsofeachuseraccounttothe following: • T arget Access – T o initiate a remote session for the corresponding port. • Virtual med[...]

24 2. W eb Configuration Inter face 3. In PDU Name , type an appropriate name for the PDU you are adding. 4. The T ype drop-down menu provides a list of PDUs that are supported by the NetCommander IP . Select your PDU from this list. Based on your selection, the number of PDU outlets is displayed in the Outlets field. 5. In the Address section[...]

25 2. W eb Configuration Inter face 2.4.9 P ower Outlets Once a PDU is added to the KVM via the Power Devices section, you need to assign a NetCommander IP T arget Server port to one of the ports on a PDU to be able to Power Cycle it, or turn its power Off/On . For T arget Servers with dual power supplies, you can assign multiple PDU ports to the [...]

26 2. W eb Configuration Inter face 2.4.10 Serial P orts The Serial Ports page is where you configure the settings of the serial device(s) that you have connected to the KVM. (see the Serial Pinout section in this manual for the pinout information) T o congure the serial port settings: 1. From the Configuration section, select the Serial Port[...]

27 2. W eb Configuration Inter face 2. In the Account Blocking section: • Inthe Block after field, enter in the number of unsuccessful login attempts that will be allowed in a given time period. This time period is set in the attempts within (hr:min) field. Enter into this field the time in hours and minutes. • Inthe Block[...]

28 2. W eb Configuration Inter face 2.4.12 Authentication The Authentication page allows you to set up remote authentication via RADIUS and/or LDAP/S server . From the Configuration section, select the Authentication tab to open this page. Enable Authentication Methods – The section at the top of the Authentication page determines which types o[...]

29 2. W eb Configuration Inter face • T o add an LDAP/S server to the list, click on the Add button to bring up the Add LDAP Server screen. • Enter the IPv4, IPv6 , or Host address for your LDAP/S server in the corresponding field. • Select the Port number that is used by the server . The default port number is 389 for LDAP/TLS ser[...]

30 2. W eb Configuration Inter face • Search Base – The Search Base field should be populated with the location in the Active Directory in which the search is taking place. • Search P assword – The Search Password eldshouldbepopulatedwiththepasswordfortheuseraccountthatisbeingusedto[...]

31 2. W eb Configuration Inter face Access Rights P ermission String – In order for access rights to be assigned in User or Group authentication mode, a permission string must be entered into the directory attribute that is assigned to each User or Group . The name of this attribute must be entered into the Access Rights Attribute field in the [...]

32 2. W eb Configuration Inter face 1. In the Date fields, enter in the current Day , Month and Y ear . 2. In the Time fields, enter in the current Hour , Minute and Second . 3. Click the Save button at the top of the page to save your changes. 2.5 P assword Section The Password section of the Web Configuration Interface provides a convenient w[...]

33 2. W eb Configuration Inter face 2. In the New Password field, type in a new password, according to the Password Policy set in the Security page of the Configuration section (see the Security section in this manual for details). 3. In the Confirm Password , retype the new password. 4. Click . The new password is saved in the system. 2.6 Even[...]

34 3. Conducting a R emote Session A remote session allows accounts IP access to computer/servers and serial devices connected to the KVM. In a remote session, accounts can access computers/servers, power cycle or turn power to a T arget Server Off/On, virtually mount an .iso file, and configure the remote session settings. The sections that foll[...]

35 3. Conducting a R emote Session 3.2 Remote Session T oolbar The NetCommander IP provides a toolbar that allows a remote session to be manipulated. The features on the toolbar allow you to toggle between accessible ports, adjust the video settings of the remote session, align the local and remote mouse pointers, etc.. When a remote session is ini[...]

36 3. Conducting a R emote Session • Unmount ISO – The Unmount ISO feature disconnects an ISO virtual media file that has already been mounted. T o unmount an ISO le: 1. Click on the icon in the remote session toolbar , and choose the Unmount ISO option. A prompt appears asking you to confirm the action. 2. Click Ye s . The ISO virtual [...]

37 3. Conducting a R emote Session 4. In the Exclusivity section, check the Exclusive Session checkbox to prevent other accounts from accessing the T arget Server port at the same time. By default, this checkbox is unchecked, and a remote session is initiated in Share Mode , which allows up to 5 accounts to log into a port at the same time (see the[...]

38 3. Conducting a R emote Session T o manually adjust the video settings: 1. Click on the icon in the remote session toolbar , and choose the Advanced option. The Advanced window appears. 2. In the Brightness & Contrast section of the Advanced screen, use the corresponding scales to adjust the brightness and contrast of the displayed image. 3.[...]

39 3. Conducting a R emote Session 3.2.5 Keys – Clicking on the Keys iconwilldisplayalistofpredenedkeysequences(e.g.Ctrl+Alt+Delete)thatcanbeperformedontheT arget Server .Bydefault,performingthesekeysequencesontheClientComputer’skeyboardsend[...]

40 T o record a keyboard sequence: 1. Open the Special Key Manager window and cl ick the Record New Custom Key button. The Record New Custom Key macro screen appears. 3. Conducting a R emote Session 2. In the Label eld,typeanameforthenewkeysequence. 3. Click the Start Recording button. 4. Onyourkeyboard,pre[...]

41 3. Conducting a R emote Session 3.2.6 Mouse – Clicking on the Mouse icon allows you to select the Mouse Settings mode being used, as well as to manually adjust settings related to mousesynchronization.Thefollowingsectiondescribesthesettingsfoundviathe Mouse icon and how to use them, as well as general tips for?[...]

42 3. Conducting a R emote Session T o congure settings in Relative Mouse Position, OS-Specic mode: 1. Click on the icon in the remote session toolbar , and choose the Mouse Settings option. The Mouse Settings window appears. 2. Check the Relative Mouse Position, OS-Specific checkbox. Additional settings appear that allow you to manually con[...]

43 3. Conducting a R emote Session T o align the mouse pointers: Note: The Align function is only available in the Mouse drop-down menu when the Mouse Settings mode is set to Relative Mouse P osition. When logging into the KVM or accessing a new port, the local and remote mouse pointers may not be aligned. This does not always mean that they are no[...]

44 3. Conducting a R emote Session 3.2.7 Ser ver/Serial – Clicking on the Server/Serial icon displays a drop-down list of ports that are accessible to the currently logged-in account. Simply select a port to access it. 3.2.8 Full Screen – Clicking on the Full Screen icon (or pressing [Alt] + [Enter]) toggles full screen mode on/off . 3.2.9 Logo[...]

45 4. L ocal Console This chapter explains how to operate the NetCommander IP via the local console. The local console allows you to access connected computer/servers,conguretheKVM’snetworksettings,andtoconguresomemorebasicsettingsspecictolocalaccess. T o display the OSD: 1. From the local [...]

46 4. L ocal Console 4.3 P ower Management As with the Web Configuration Interface, you are able to perform power management functions via the local console. The power management functions available to you are described below . Note: In order to perform power management actions on a port, it must be configured to match a power outlet of a power d[...]

47 4. L ocal Console T o set the IPv4 address via the local console OSD: 1. From the local console, press the left [Shift] key twice to open the OSD. 2. Press the [F2] key to open the Settings menu. 3. In the Settings menu, press the [T ab] key until the DHCP field is highlighted. Press the [Spacebar] key to toggle the DHCP field from Enabled to [...]

48 Changing the Hotk ey: Bydefault,thehotkeycombinationusedtoopentheOSDis[Shift]+[Shift].Y oucanchangethishotkeyinthe F2 – SETTING menu to use any of the following. Note: The left [Shift] hotkey must be used; the right [Shift] key will not work. If you set the hotkey to [Ctrl] + [Ctrl[...]

49 5. Serial P ort Pinout Note: When connecting a Cisco device, use Cisco rolled cable. Serial P ort 1: Pin 1: RTS Pin 2: DTR Pin 3: TX Pin4:GND Pin5:GND Pin 6: RX Pin 7: DSR (pins 7 and pin 2 are shorted inside the unit) Pin 8: CTS Serial P ort 2: Pin 1: RTS Pin 2: DTR Pin 3: TX Pin4:GND Pin5:GND Pin 6: RX Pin 7: DSR Pin 8:[...]

50 6. Security Certificate Installation 3. Click on the Certificate error message to display the Certificate Invalid prompt. 4. Click on the View certificates option at the bottom of the prompt to redirect to the Certificate screen.[...]

51 6. Security Certificate Installation 5. Click on the Install Certificate button to bring up the Certificate Import Wizard , then click the Next button. 6. Select the option to Place all certificates in the following store , then click the Browse button.Highlightthe T rusted Root Certification Authorities folder . 7. Click OK .?[...]

52 6. Security Certificate Installation Java Security ThefollowingstepsapplytoInternetExplorer9andJavaversion1.7.0_45,butmayalsobeusedwithotherWebbrowsersandJava versions. Note: Y ou may need to run Internet Explorer as an Administrator to install the security certificate. 1. Op[...]

53 6. Security Certificate Installation 3. In the Details tab page, click on the Copy to File button. The Certificate Export Wizard appears. 4. Click Next , accepting the default values until you get to the File to Export page. 5. Click the Browse button to navigate the location you want to save the certificate file, and then type a name into t[...]

54 6. Click the Next button, followed by the Finish button on the next page to complete export of the KVM certificate. 7. Navigatetoyourcomputer’s Control Panel window and open the Java Control Panel . 6. Security Certificate Installation 8. Click on the Security tab, then click the Manage Certificates button. 9. In the Certificat[...]

55 7. T echnical Specifications Specication Description Operating systems T arget Ser ver – W indows and Linux Client computer – Windows with Internet Explorer , Firefox, or Chrome browsers. Linux with Firefox or Chrome browsers. Max Resolution 1920 x 1080 Distance from Switch to SIUs Up t o 100 ft. (30 m.) Security SSL, high grade 128-bit [...]

56 8. V ideo Resolution and R efresh Rates 9. W arranty and W arranty R egistration Hz 56 60 65 66 70 72 73 75 76 85 86 640x480 x x x x x x 720x400 x x 800x600 x x x x x x 1024x768 x x x x x x x 1152x864 x 1152x900 x x 1280x720 x 1280x768 x x 1280x960 x x 1280x1024 x x x x x 1600x1200 x 1920x1080 x 1920x1200 x 1111 W . 35th Street, Chicago, IL 6060[...]