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TROY Group 2200 manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto TROY Group 2200. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoTROY Group 2200 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual TROY Group 2200 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual TROY Group 2200, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual TROY Group 2200 deve conte:
- dados técnicos do dispositivo TROY Group 2200
- nome do fabricante e ano de fabricação do dispositivo TROY Group 2200
- instruções de utilização, regulação e manutenção do dispositivo TROY Group 2200
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque TROY Group 2200 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos TROY Group 2200 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço TROY Group na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas TROY Group 2200, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo TROY Group 2200, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual TROY Group 2200. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    Font DIMM Printer and Font DIMM Kit User’s Guide (For use with Hewlett-Packard 1200, 1300, 1320, 2100, 2200, 2300, 4100, 4200, 4300, 8100, 8150, and 9000 Series Printers) Document #50-70382-001 Rev. G NOTE : For best results, view this document using Adobe Acrobat Reader 5.0 or higher.[...]

  • Página 2

    Acknowledgements Some of the TROY products include crypt ographic software written by Eric Young ( eay@cryptso ft.com ) The Twofish encryption/decry ption source code used in the TROY MICR DIMM is provided by Crytopane. TROY is a registered trademark. TROYmark ™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights reserved [...]

  • Página 3

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-1 Preface Conventions This manual is designed and formatted for use as an online document (viewed on your computer screen). The document contains electronic links that group the appli cable inform ation for your specific security printing solu[...]

  • Página 4

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-2 Section 1 – Features Overview Introduction ................................................................................................................... ......................1-1 TROY Security Fonts ..................................[...]

  • Página 5

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-3 MICR Font Guidelines ........................................................................................................... ............. 3-4 Font Character Mapping .......................................................................[...]

  • Página 6

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-4 French Large Convenience Amount Font .......................................................................................3-26 Italian Large Convenience Amount Font ..........................................................................[...]

  • Página 7

    Section 1 Features Overview Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 1-1 Introduction TROY Security Fonts Thank you for purchasing your TROY Font DIMM Printer or Font DIMM Kit. You have chosen the highest quality MICR (Magnetic Ink Character Recognition) printi ng solution available today that offers conve[...]

  • Página 8

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-1 Introduction Menu Structure The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the management of a TROY Font DIMM. The TROY Printer Utility allows the system administra[...]

  • Página 9

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-2 Basic Printer Utility Operations T O ACCESS THE TROY P RINTER U TILITY : 1. Click on the Microsoft Windows Start button, select Programs , MICR by TROY , and then click on the TROY Printer Utility icon. The Printer Utili[...]

  • Página 10

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-3 Printing Demo Pages Accessing Fonts Using Non- Windows Applications Verifying Windows Font Support The TROY Printer Utility provides the ability to generate a Windows Security Font, W indows Barcode Font, and PCL Securit[...]

  • Página 11

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-4 Verifying Windows Font Support (cont.)[...]

  • Página 12

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-5 Verifying PCL 5e Communication The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e comm unication between the host computer and your printer. If the PCL 5 comm uni cation between the host comput[...]

  • Página 13

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-6 Downloading Files to the Printer The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without embedding additional information. A download option is provided to enhance t[...]

  • Página 14

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-7 Obtaining Technical Assistance The TROY Printer Utility provides several help screens to guide you through the featur es and functions of your TROY Font DIMM. TROY technical support is available to assist you with any qu[...]

  • Página 15

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-1 Introduction Accessing and Using TROY Fonts Accessing TROY Fonts Using Windows Applications Accessing TROY Fonts Using Non- Windows Applications The TROY MICR E-13B and CMC- 7 MICR fonts have been specifically engineered for your TROY[...]

  • Página 16

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-2 Using TROY MICR Fonts Using the Convenience Amount Fonts Using the TROY Security Fonts Using the TROY OCR Fonts Using the Reverse Helvetica Font Using the TROY POSTNET Font Using the British Pound and Euro Symbols The E-13B MICR font [...]

  • Página 17

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-3 Using Printer Fonts and Screen Fonts In addition to the TROY printer fonts that are permanently programmed into the TROY Font DIMM, the TROY screen fonts have been developed for screen display use only as a visual reference and for ma[...]

  • Página 18

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-4 MICR Font Guidelines The TROY E-13B and CMC-7 MICR fonts were developed using strict specifications designed specifically for high-speed magnetic-read processing. To maintain th ese strict specifications, the TROY MICR fonts were desi[...]

  • Página 19

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-5 Font Character Mapping Each character or symbol in a font set corresponds to a specific ASCII (Am erican Standard Code for Information Interchange) number (e.g., the capital letter “A” = AS CII num ber 65). Pressing a key on your [...]

  • Página 20

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-6 Determining a Character Mapping Accessing Unmapped Characters To determine which key on your computer keyboard that a TROY character or sym bol is “mapped” to, sim ply compare the ASCII number of the selected TROY character or sym[...]

  • Página 21

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-7 Standard ASCII Character Set (reference only)[...]

  • Página 22

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-8 TROY MICR E- 13B 12-Point Font (Troy E-13B) <Esc>(ØQ<Esc>(s1p12vØsØbØT[...]

  • Página 23

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-9 TROY MICR CMC-7 12-Point Font (Troy CMC7) TROY Enhanced Convenience Amount Font (Troy ECF) <Esc>(ØQ<Esc>(s1p12vØsØb1T <Esc>(3Q<Esc>(s1p  vØsØb1ØT  = desired point size[...]

  • Página 24

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-10 TROY Large Convenience Amount 18-Point Font (Troy LCF) TROY Small Convenience Amount 24-Point Font (Troy SCF) NOTE : The TROY Enhanced Convenience Amount font can be used in place of the TROY Convenience Amount font in the legal amou[...]

  • Página 25

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-11 TROY Security Font (Troy Security) TROY Security Font (Spanish) (Troy Security Spanish) <Esc>(4Q<Esc>(s1p  vØsØbØT  = desired point size <Esc>(4Q<Esc>(s1p  vØsØb4T  = desired point size NOTE :[...]

  • Página 26

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-12 TROY Reverse Helvetica Font (Troy Helvetica (Rev))[...]

  • Página 27

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-13 TROY OCR-A (Troy OCR-A) <Esc>(ØO<Esc>(s1p  vØsØb1Ø4T  = desired point size[...]

  • Página 28

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-14 TROY OCR-A (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.  Size I – must use 12-point size (upper and lower case characters can be used)  Size III – must use 16-poi[...]

  • Página 29

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-15 TROY OCR-B (Troy OCR-B) <Esc>(1O<Esc>(s1p  vØsØb11ØT  = desired point size[...]

  • Página 30

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-16 TROY OCR-B (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.  Size I – must use 10-point size (upper and lower case characters can be used)  Size III – (not supported)[...]

  • Página 31

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-17 TROY UPC-A Barcode <Esc>(8Y<Esc>(s1p  vØsØb246ØØT  = desired height[...]

  • Página 32

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-18 TROY UPC-E Barcode <Esc>(8Y<Esc>(s1p  vØsØb2461ØT  = desired height[...]

  • Página 33

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-19 TROY EAN-8 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2462ØT  = desired height[...]

  • Página 34

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-20 TROY EAN-13 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2463ØT  = desired height[...]

  • Página 35

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-21 TROY BC25 Barcode <Esc>(4Y<Esc>(s1p  vØsØb2464ØT  = desired height[...]

  • Página 36

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-22 TROY BC39 Barcode <Esc>(ØY<Esc>(s1p  vØsØb2467ØT  = desired height[...]

  • Página 37

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-23 TROY BC128 Barcode <Esc>(ØY<Esc>(s1p  vØsØb247ØØT  = desired height[...]

  • Página 38

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-24 TROY POSTNET <Esc>(15Y<Esc>(s1p  vØsØb2477ØT  = desired height[...]

  • Página 39

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-25 TROY POSTNET Reverse (optional) <Esc>(15Y<Esc>(s1p  vØs33b2477ØT  = desired height[...]

  • Página 40

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-26 International Convenience Amount Fonts In addition to the CMC-7 font used for Interna tional MICR applications, TROY provides the following Convenience Amount font sets in a variety of languages (see examples below). These fonts are [...]

  • Página 41

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-27 International Convenience Amount Fonts (cont.) British Small Convenience Amount Font (Troy SCF British) <Esc>(2Q<Esc>(sØp6h22.68vØsØb1T French Small Convenience Amount Font (Troy SCF French) <Esc>(2Q<Esc>(s[...]

  • Página 42

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-1 Trouble- shooting by Symptom The following troubleshooting table provides solutions to the most com mon MICR printing problems. Som e of the messages may not apply to your TROY Security Prin ting Solution. Visually ins[...]

  • Página 43

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-2 Trouble- shooting by Symptom (cont.) 600 dpi MICR font not used in MICR line (an incorrect font such as Courier or Times Roman was used instead). No MICR font installed. MICR mode disabled and an attempt was made to us[...]

  • Página 44

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-3 Trouble- shooting by Symptom (cont.) MICR clear band has extra printing (such as toner splatter) besides the MICR line on front or backside of document. Printer density setting is too dark. Printer fusing unit is conta[...]

  • Página 45

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-4 Trouble- shooting by Symptom (cont.) MICR line not positioned correctly on the document (vertically and horizontally). Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide). Softwa[...]

  • Página 46

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-5 Trouble- shooting by Symptom (cont.) MICR characters are too thick or too thin. Printer density setting is too dark or too light. Your MICR toner cartridge is nearly empty. Your MICR paper is out of specification so th[...]

  • Página 47

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-6 Trouble- shooting by Symptom (cont.) MICR characters are broken, there are voids in characters or toner rubs off. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Faulty MICR[...]

  • Página 48

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-7 Trouble- shooting by Symptom (cont.) Your bank reports a high reject rate when processing your TROY MICR- printed documents. NOTE: This section covers conditions not addressed above. You should also investigate all of [...]

  • Página 49

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-8 Trouble- shooting by Symptom (cont.) MICR characters appear smeared after processing by a bank. A Non-TROY MICR toner was used. Your MICR paper is out of specification so that toner does not adhere properly to the pape[...]

  • Página 50

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-9 Trouble- shooting by Printer Control Panel Display Message The following table contains the printer control pane l display messages generated by TROY Security Printing Solutions. Some of the messages m ay not apply to [...]

  • Página 51

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-10 Software Uninstall Procedures Uninstall the TROY Screen Fonts Uninstall the TROY Support Files In the event you wish to reinstall or permanently rem ove the TROY Security Printing Solution support files and utilities,[...]

  • Página 52

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-11 Uninstall the TROY Printer Utility 1. Close all applications before uninstalling the TROY Printer Utility files. 2. From the START menu, click on Settings , and then click on Control Panel . 3. Click on Add/Remove Pro[...]