Ultra electronic ID Card Printer manual

Reverse T ransfer ID Car d Printer User Guide[...]

• Thankyou for purchasing this pr oduct • Please read this manual car efully befor e use to ensure corr ect operation. It is particularly important to read the Safety Pr ecautions for safe operation. After reading, r etain this manual car efully for future r efer ence • The product number is important for quality contr ol. Upon pur chase, che[...]

2 Declaration of Conformity Model Number: IDX380yyyyy(y=A-Z,0-9 or blank) Product name: Card Printer We herewith declare that the above mentioned product complies with the following council directives and harmonized standards. Council Directives: 89/336/EEC relating to electromagnetic compatibility. 73/23/EEC relating to electrical equipment design[...]

3 For USA only NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, used, and can radiat[...]

4 Contents Bef ore use .................................................... 7 Product f eatures .................................................... 7 Checking accessories ............................................ 7 Handling of transf er film, ink ribbons and cards .... 7 Handling ............................................................. 7 S[...]

5 (to the next page) Notes for safe operation Before you use Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you start using the unit, this manual should be put aside the unit, or at a convenient place where you can look up the manual any time as you need. W ARNING WARNING CAUTION 䢇 If y[...]

6 Notes for safe operation (continued) 䡵 Pull out the power plug before cleaning the machine. • This is for preventing electric shocks. 䡵 Pull out the power plug when you won’t use the machine for a prolonged period of time to assure safety. • Remove the power plug from the outlet for safety when you won ’ t use the machine for a long t[...]

7 (to the next page) Before use Product features 䢇 This card printer allows printing of high-quality, full- color images equivalent to photographic quality onto standard size (ISO 7810 compliance) plastic cards using sublimation type transfer printing. 䢇 Use of sublimation type retransfer printing enables printing of cards other than those made[...]

8 Before use (continued) Storing and handling cards after printing Avoid storing the cards in locations exposed to direct sunlight or with high humidity. Furthermore, avoid contact with the following chemicals and stationery, as they can cause discoloration or fading of the cards: • Organic solvents such as alcohol, film cleaner, diazo copies, et[...]

9 Names of parts Front When the printer door is open Slide knob Control panel Printer door Card tray Power switch Retransfer film cassette (Accessory) Ink ribbon cassette (Accessory) Rear External connection terminals Power input jack External connection terminals SCSI cable connection terminals SCSI ID BUS switch[...]

10 Set-up Connecting with a host computer This section describes the settings for connection with a host computer. Make sure that the power switch is switched to OFF when connecting with a host computer or making settings. 1. Set the BUS switches. Set the BUS switches on the rear according to the usage environment. bit1: Parity check ON/OFF bit2: T[...]

11 (to the next page) 3. Connect the printer and IC unit. Connect the cable which comes with the IC unit to the OPTION 1 terminal. 4. Connect the IC unit with the host computer. Connect interface cables which are commercially available. Use the OPTION 1 side. If you use side 2 it does not function. Connecting to the PRT interface terminal Connectio[...]

12 Set-up (continued) Compact IC unit (sold separately) Please ask your dealer for the Compact IC unit connection. 1. Connect the compact IC unit to the host computer. Connect interface cables which are commercially available. Connecting the power cord 1. Check the plug. 䢇 Dark gray 䢇 For AC220-240V type For AC 120V type (Europe) (North America[...]

13 (to the next page) Card discharge slot Claw Card stacker (accessory) Card stacker receptacle Installing the card stacker 1. Mount the card stacker on the printer. Hang the stacker claw on the stacker receptacle. The card stacker is capable of containing approximately 100 0.76mm-thick cards or 280 0.25mm- thick cards at the maximum. Be sure to ha[...]

14 3. Insert the ink ribbon into the cassette. Stretch the ink ribbon along three shafts with the ink face of the ribbon facing outside and insert the bobbins firmly into the bobbin holders. Place the cassette upright on a flat surface during set-up. When you need to take out the cassette, for instance, to clean the printer, be sure to put the cass[...]

15 (to the next page) 5. Insert the cassette along the guide rail. Insert the cassette until it clicks securely into position. The lever returns to its original position. • The cassette containing the ink ribbon is heavy. Hold the cassette with both hands when you set or take out the cassette. • If the cassette unit is not set properly into pos[...]

16 Set-up (continued) Setting the retransfer film Do not touch the retransfer film surface with your hands. 1. Activate the slide knob and open the printer door. When the slide knob is moved, the door opens downwards. Hold the door with your hand and open it slowly. Do not put the ink ribbon or retransfer film on the back of the door for mounting. [...]

17 (to the next page) 4. Wind the retransfer film to take up the slack. Turn the knob in the arrow direction to wind a small portion of the retransfer film. If the film does not wind up, go back to step 3, and insert the bobbins firmly into the bobbin holders. If the film is not tightly wound, the slack may cause the film to be caught in the parts [...]

18 Set-up (continued) Setting cards Please use cards specified by your dealer. This unit can take both 0.76 mm-thick and 0.25 mm-thick cards. The factory setting is for 0.76 mm-thickness. See p.21 to set the thickness switching plate to 0.25 when using 0.25 mm cards. Fingerprints, soiling, etc. on card surface can result in print errors. Wear lint-[...]

19 (to the next page) 3. Close the card tray. Push the card tray back into the printer until it no longer moves. Memo To print pre-printed cards on this printer, set the cards as indicated on the Software Operation Manual of the host computer. When a magnetic or IC card is pre- printed in a dark color such as black, errors in positioning may occur [...]

20 Set-up (continued) Loading cards Load cards when the printer ’ s LCD shows the message “ Ready ” or “ No Card, ” etc. and not when printer operations have stopped due to an error. Cards can also be loaded when the power supply is not switched on. If there is a drop in the volume of remaining cards (under 20 cards with a thickness of 0.[...]

21 3. Remove the card thickness switching plate and invert the direction. Move the plate back into position securely and tighten the screw. 4. Checking card feed Set a few cards on the card tray. Turn the roller drive gear in the arrow direction, and check that only one card is fed at a time. 0.25 0.76 0.76 0.25 Roller drive gear The card having a [...]

22 Before use Names of parts on the operation panel Setting buttons Initializes the printer is reset by the software when an error occurs or an error is cancelled. The user mode setting is displayed when the unit is in the Ready or Preheating status. The button is also used when canceling the operation lock during errors. Confirms the mode selected[...]

23 (to the next page) Operation display LED contents and the LCD panel For details, see p. 41 – 43 of this manual. Initialization period When the power is turned on, the printer performs positioning of the ink ribbon and retransfer film. It also initializes the mechanisms of the printer and check their operations. “Initializing” is dispalyes [...]

24 Operation Turning on the power 1. Before turning on the power, check the following: Make sure that the printer door is completely closed. Make sure that the card tray is completely closed. Make sure that the host computer is correctly connected. Make sure that any peripheral equipment is correctly connected. Make sure that the power supply outle[...]

25 Be sure NOT to do any of the following during printing operations:  Do not open the printer door.  Do not open the card tray. (while the LCD panel displays ‘ Loading ’ )  Do not turn off the power supply.  Do not unplug the unit.  Do not pull out the connection cable. Failure to observe the above points will cause printing to [...]

26 Operation (continued) User modes The settings for printing media, card, etc. can be made in the User mode. Press the MENU button when the unit is in the Ready, Preheat or Error status to suspend printing operations. User mode screen flow MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU MENU[...]

27 (to the next page) User mode settings >Bend Remedy> >Retransfer> >>Media T ype >>T emp. Level >>Speed (Front) >>Speed (Back) Standard:0 0(Standard) -2 -2 Standard : 0 Standard 0 +2 +2 0 +2 None YMCK : 0 0 0 0 SKY BLUE off Standard Hi-Co On T otal >>T emp Level >>Speed >>Cooling Time off -2 -2[...]

28 Operation (continued) Display mode settings The unit has the following three settings for the display mode. Allows selection of which counter value is displayed when the power is turned on. CAUTION  The beep sounds when pressing the Enter button to save the settings in the user setting mode.  The beep will not sound if the buzzer mode sett[...]

29 (to the next page) Clearing the free counter Reset the free counter. The [Total] counter and [Head] counter cannot be reset. Cleaning mode The printer is provided with an operation mode for cleaning the magnetic head and card feed roller to keep the printer in the best condition. See p.38 and p.39 for executing the cleaning mode. >Counter Res[...]

30 Operation (continued) Ink mode setting Change settings according to the ink ribbon used. >Ink> >>Black Level >>Black Mode >>Ink T ype YMCK:0 0(Standard) Standard >>SP-Ink 1 Level -2 ENTER ENTER ENTER ENTER MENU MENU MENU MENU EXIT EXIT EXIT EXIT ENTER EXIT >>SP-Ink 2 Level -2 or Exit user mode Set ink ribbon S[...]

31 (to the next page) >Retransfer> >>Media T ype >>T emp.Level >>Speed (Front) >>Speed (Back) Std(1000/roll):0 0(Standard) -2 -2 ENTER ENTER ENTER ENTER RESET ENTER MENU MENU MENU MENU EXIT EXIT EXIT EXIT ENTER EXIT Retransfer mode setting Change settings according to the retranfer film and card used. (The electronic b[...]

32 Operation (continued) Buzzer mode setting The buzzer indicating errors can be turned on or off. Power saving mode settings The printer enters into the power save mode after a specified period of time if none of operation buttons are touched in the Ready state. The heat roller for retransfer, bend remedial roller, and LCD back- panel are turned o[...]

33 (to the next page) Setting the bend remedy mode Single-sided printing may cause a bend depending on the cards. Adjust the setting to get rid of the bend. CAUTION >Bend Remedy> >>T emp Level >>Speed >>Cooling Time off -2 -2 ENTER ENTER MENU MENU MENU EXIT EXIT EXIT ENTER EXIT RESET ENTER ENTER Set the bend remedy roller te[...]

34 Operation (continued) Card size setting mode The printer is designed to load two sizes of cards. Set the card size according to the card to be printed. >Card Size Stanard EXIT ENTER Exit user mode Set the card size: 2 settings [Standard and Cybernetic] Press to select the setting and press to save. (The electronic beep sounds.) Standard: 54.0[...]

35 Care and cleaning Always make sure that the unit is turned off before cleaning. (However, cleaning of the discharge rollers and magnetic head should be carried out with the power turned on.) To achieve the best performance from the printer, always check each part before use for dust and dirt and clean if necessary. The following explains the mai[...]

36 Cleaning the fan filter When the fan filter gets dirty, partial omissions may occur on the printed cards, or the printing result looks dirty. It is recommended to clean the fan filter after printing about 10,000 cards. 1. Remove the fan filters located in two positions on the sides of the printer. 2. Remove the card tray. See p.44 in this manual[...]

37 (to the next page) 4. Remove dirt on the fan filter using a vacuum cleaner or other cleaning equipment. Hold the sponge with your hand so that it is not sucked into the cleaner. 5. How to attach the sponge Side filter Press down the sponge into the dents at four corners, and set it under the tabs on the frame. Replace the fan filter when it begi[...]

38 Cleaning the card feed rollers Dirty rollers are the major cause of jamming of the cards. It is recommended to clean the rollers once after printing about 1,000 cards. It is also recommended to carry out cleaning before the work, because the retransfer roller (heat roller) does not operate while it is hot. 1. Remove the retransfer film cassette.[...]

39 Cleaning the card feed rollers and heat rollers Dirty magnetic head will cause a write/read error. It is recommended to clean the magnetic head after printing about 1,000 cards. Cleaning the magnetic head is not necessary if the magnetic stripe card is not used. 1. Keep the ink ribbon and retransfer film cassettes in their mounting positions. Se[...]

40 Jam (T urnOver) Jam (Hopper) Jam (T ransfer) Troubleshooting Layout of rollers inside the printer Below is a diagram of the layout of rollers inside the printer. Refer to this diagram in the event of card jams and when cleaning the rollers. Retransfer film cassette Ink ribbon cassette Thermal head Card feed rollers Card jams (card turnover unit)[...]

41 Error code listing The meaning of “ reset → enter buttons ” in the list is, after pressing the Reset button, press the Enter button to initialize the unit. Please, Power Off . Please Remove Media Cassette HR is too hot. Jam (Hopper) Jam (T urnOver) Jam (MG) Jam (T ransfer) Jam (Discharge) Media Broken Media Search Media Run Out Ink Broken [...]

42 Troubleshooting (continued) Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet where it was purchased. TR Overheat TR Broken TR Sensor Broken RR Overheat RR Broken RR Sensor Broken Overcool Head Overheart EEPROM Broken MG Unconnected MG Mechanical MG Hardware ** MG Write Hardware ** MG Encode ** EXT[...]

43 (to the next page) EXT . SW Setting EXT . Jam EXT . Commin ucate Error code Description of error Remedy External device switch setting error Turn the power off and then on again. Call for service if the problem persists. External retransfer unit jam error Press the “ reset → enter buttons ” and remove cards if they are not discharged. Pres[...]

44 Troubleshooting (continued) Removing card jams To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD on the printer and the relevant page in this manual. When removing a jammed card, make sure that the power switch is set off before carrying out the following procedure. Hopper jam 1. Pull [...]

45 Turnover section [Jam (turnover)] 1. Open the printer door and remove the ink ribbon cassette. See p.14 in this manual. 2. Remove any jammed cards. Retransfer section [Jam (transfer)] 1. Open the printer door and remove the retransfer film cassette. See p.16 in this manual. 2. A jog lever are supplied as standard. The jog lever are attached to t[...]

46 Specifications Main specifications Recording method : Sublimation type retransfer Feed format : Automatic feed Recording density : 300 dpi Expression gradation : 256 gradations for each color Printing time : Approx. 29 seconds (for single- sided printing, excluding data transfer time) Interface : Compliant with SCSI II (standard) Operating envir[...]

47 External appearance and dimensions Front view Side view unit/mm 343 347 381[...]

Ultra Electronics Card Systems W averley House, Hampshire Road Granby Estate, W eymouth, Dorset DT4 9XD, UK tel : +44 (0) 1305 784 738 • fax : +44 (0) 1305 777 904 email : UKsales@UltraMagicard.com Ultra Electronics Card Systems 6711 - 176th Avenue NE, Redmond, W A98052, USA Te l : (425) 556 9718 • Fax : (425) 556 3962 email : USsales@UltraMagi[...]