USRobotics R24.0579.00 manual

USB Internet Phone User Guid e R24.0579.0 0 rev 3 1/06[...]

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USB Internet Phone User Guide[...]

U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or us ed to make any derivative work (such as a tr anslation, transformation, or adap tation) without written permissi on from U.S. Robotics Corp oration. U.S. R obotics Corp oration r eserve[...]

Cont ents English Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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1 English Installation Package Contents • USRobotics USB Internet Pho ne • Installat ion CD-ROM •U s e r G u i d e Physical F eatures C Clear: • Deletes digits wh en you dial a n umber • Displays the Sky pe window on y our computer when the phone is idle • Mutes the mic rophone du ring a call Contacts: Displays your contact list Send: ?[...]

2 System R equirements T o use the USR obotics USB Int ernet Phone and Skyp e™ Internet telep hony service, yo ur computer sy stem and enviro nment must meet the followi ng minimum requir ements: • Operating sy stem: Wind ows® 2000 or XP • Processor speed: 400 MHz • USB port: USB 1.1 or U SB 2.0 • Available di sk space: 15 MB • RAM: 12[...]

3 2. Connect the USB Internet Phone to your com- puter’s USB por t. W ait for an indication th at in stallation is complete. If you are prom pted to r eboot your c omputer , click Ye s .[...]

4 3. Inser t the USRo botics Installation C D-ROM. The CD didn’t start automaticall y? Fro m t h e Star t menu, select My C o mp u ter and double- click the CD drive.[...]

5 4. Install Skype If Skype is already installed on your co mputer , go to step 5. A. If prompted, s elect yo ur language and accept the End User License Agreement. B. Select Install Skype . C. F ollow the instructio ns to install Skype.[...]

6 5. Install the USB Internet Phone A. Select Install USB Internet Phone .[...]

7 B. F ollo w the instructions to install the USB Internet Phone. Make sure that Allow this pr ogram to use Sk ype is selected. A green phone icon sh ould appear in your system tray near the clock. If the phone icon remains red or gr ey, refer to “T roubleshooting” on page 15 for more inform ation.[...]

8 6. V erify the installation by making a test call. A. F rom your Windows Start menu, select Programs , then select Sk yp e and star t the Skype program. B. Select To o l s , Options . Then select So und De vice s. C. In the Skype program, click M ake a test call to Skype answering machine and follow the on-screen instructions. Y ou have installed[...]

9 Operation Vo l u m e T o adjust the volume of the phone, double-click the USB Internet Phone icon in the system tray by your clock on your co mputer desktop. Y ou can also righ t-click the USB Internet Phone icon and click V olume Controls . Y ou can then adjust the vol ume of the phone’s speake r by mo ving the slider bar to the ri ght or to t[...]

10 • Select or deselec t the Run when Windo ws starts feature. If you select this feature, the USB Internet Phone utility will automatically launch when your computer is turned on. • Choose one of th e 10 different Ring styles . Y ou can also change the ring tone by pressing the key in the bot- tom righ t corner o f the pho ne. •C l i c k Res[...]

11 Placing a call using the phone Calling from your cont act list Pres s the contac ts button on your phone. Use the arrows to highlight a contact. On-line contact: Off-line co ntact: Press th e send button (green) to call the contact. When you are done, press the end button (red). Using speed-dial On your computer , double cl ick the Skype button [...]

12 Calling from call history Use the arrows to scr oll throu gh your call his tory and select a call. Pres s send to place a call. When you are done, press end. Calling a traditional land line or mobile phone Y ou can call traditional la ndline or mobi le numbers using SkypeOut™. First, go to www.skype.com and buy “Skype Credit .” Then just d[...]

13 Placing a call on hold If you receive a call when you are already engaged in another call, you can place the first call on hold to take the second call. Pres s send to take the incoming call and place t he first call on hold. Press the contact button to switch to the incoming call . Pres s send to talk. Pres s end to end the active call.[...]

14 Icons Description Phone Display Not logged on to Skype Phone connecte d, U.S. R obot- ics USB Phone software not running Idle state, U.S. Robotics USB Phone softwar e and Skype software running Incoming call In idle state In call list Outgoing call Connecting In call list Missed call In idle state In call list Contact on-line Contact off-line Sk[...]

15 T r oubleshooting The USB Intern et Phone syst em tray icon is r ed Possible Solution Reconnect th e USB Intern et Phon e. The USB Internet Phone system tray icon is grey Possible Solution: Fro m y o ur Wi n do ws Star t menu, select Progr ams , Skype , and start the Skype program. Possible Solution: In the Skype utility, select To o l s then Op[...]

16 Click Privacy and then Manage ot her prog rams’ access to Skype . Select U.S.ROBO TICSUSBPHONE.exe an d click Change . Select Allow this program to use Skype and click OK .[...]

17 My USB Int ernet Phone shows th at it is connected to my computer but the button s on the phone don’t do anything. Possible Solution Make sure that the USB Inter net Phone utilit y and the Skype program are both running. Follow the installati on steps in this guide if the utilities have not been in stalled. My computer is not detecting the USB[...]

18 I am not able to hear any sound through the USB Int e rnet Phone. Possible Solution: Skype may not be set to us e the USB Internet Phone. Fro m y o ur Wi n do ws Star t menu, select Progr ams , then select Skype and start the Skype program. Select To o l s , Op tions . Then select Sound Device s . Select USB Audio Device for all three settings: [...]

19 Suppor t If you experience any pro blems with your Skype softwar e, refer to http://support.skype.com T o obtain support for your USB Internet Phone: 1. Know your model and serial number. The model number of your phone is 9601. If you ev er need to call for techni- cal support, you will need yo ur phone’s serial number. Please write you r seri[...]

20 3. Submit your technical support question using an on-line form, or contact the USRobot ics T echnical Support Department. For curr ent support contact informati on, go to the follow- ing Web site: http://www.usr.com/support/ . U.S. www.usr.co m/emailsupport (888) 216-2850 8:00 A.M.-6:0 0 P .M., M-F , Central Canada www.usr.com/em ailsupport (88[...]

21 R egulator y and W arranty Regulator y Information Manufacturer’ s Declar ation of Conformity U.S. Robotics Corporat ion 935 National Parkwa y Schaumburg, I L 6017 3 U.S.A. declares that this product confor ms to the FCC’s specifications: Part 15, Class B Operation of this device is subj ect to the following conditions: 1) this device may no[...]

22 For Internal products: This information techno logy equipment is UL Listed an d C-U L Listed for both the U S and Canadian markets respectively for use with U L-Listed personal computers that have installation instructions detailing user installation of card accessories. For Laptop/N otebook products : This information techno logy equipment is U[...]

23 U.S. Robotics Corporation T wo (2) Y ear Limited W arranty 1.0 GENERAL TERMS: 1.1 This Limited Warranty is extended only to the original end-user purchaser (CUS- T OME R) and is not transferable. 1.2 No agent, reseller , or business partner of U. S. Robotics Corporation (U.S. ROBOT- ICS) is authorised to modify the t erms of this Lim ited Warran[...]

24 3.0 OBT AINING WARRANT Y SERVICE: 3.1 CUSTOME R must contact U.S. ROBOTICS T ech nical Support or an authorised U.S. ROBO T ICS Service Centre within the applicab le warranty period to obtain warranty service authorisation. 3.2 Customer must provide Product Model Number , Product Serial Number and d ated Proof of Pu rchase (copy of or iginal pur[...]

25 product or parts, to whatever extent it d eem s necessary to restore the product or part to operating condition. 4.7 U.S. ROBO TICS will make reasonable effort to ship repaired or replaced product or part to CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ON E (21) DAY S after U.S. ROBO TICS receives the authorised CUST OME R return at[...]

26 CIAL L OSS ARISI NG OUT OF OR I N CONNECTION WITH THE SA LE, INST ALL A TION, MAI N- TENA NCE, USE, PE RFO RMANCE, FAILURE, O R INTE RRUPTION OF ITS PR ODUCTS, EVEN IF U .S. ROBO TICS O R ITS AUTHO RIS ED RE S ELLE R HA S B EE N ADVISE D OF TH E POSS I- BI LITY OF S UCH DAMAG ES, A N D LIM ITS ITS LIABI LITY TO RE P AIR, R E PLACE M ENT, OR REFU[...]

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