Vanguard Managed Solutions 650 manual

V anguard Managed Solutions 650 Series Installation Manual 6 5 0 S T A T U S T E S T I S D N - D P O T S 1 P W R P O T S 2 651/652 Models[...]

Notice ©2002 V anguard Mana ged Sol utions, LL C 575 W est S treet Mansfield, Massachusetts 02048 (508) 26 1-4000 All rights reserved Printed in U.S.A. Propriet ary Material Informat ion and s o ftware in this do cument are propr ietary to V anguard Managed Solutions (or its Suppliers) and w ithout the express prior p ermission of an officer of V [...]

Hazardous V olt age Wa r n i n g There is s ufficient voltag e in this unit to cause bodi ly har m. Y ou must disconnect the power to this unit before servicing. Wa r n i n g La tension élect rique da ns cet appar eil est suf fisante pour causer un pr éjudice physique. V ous devez débran cher l'alimentation électrique de cet appar eil avan[...]

Connecting Po rts Caution Ports that are capable of connecting to other ap paratus are defined as Safety Extra Low V oltage (SEL V). T o ensure conf ormity with EN60 950 - ensu re that these ports are only connected to po rts of the same t ype on other ap p aratus. Wa r n i n g Les ports qui sont sus ceptibles d’être connectés à des équipemen[...]

Contents i About This Manual Customer Inf ormation Customer Response Car d Chapter 1. Getting Started V anguard 650 Series Features ................ .................................... .................. 1-3 Sample Netwo rk T opology .............................. .................. ........................... 1- 4 651/653 - Data Only ............[...]

ii Cont ent s (c ontinu ed) Appendix A. Specificati ons Product S pecifications ................... .................................... ........................... A-2 ISDN Cable Descript ion ......................... .................................... .................. A-3 Data 1 and Data 2 Cable Description s ...................... ..........[...]

iii About Th is Manual Overview Introduct ion This manual de scribes features, hardware, specificatio ns, and applicati ons for the V anguard 650 Se ries of p roducts. This re vision of the M anual i s specif i c to the manual 651/ 653 and 652/654 model s of the product . For info rmation on operat ing system sof tware and configu ration, s ee the [...]

iv About Th is Manual (co ntinue d) Special Not ices The fo llowing notices emphasize certain i nformation in the man ual. Each serves a special purpose a nd is displayed i n the for mat shown: Caution Caution p r ovides yo u with information t hat, if not foll owed, can result in damage to softw are , har dwar e, or d ata . Mise e n Garde Un avert[...]

v About T his Manual (con tinued) Related Docum ent atio n V anguide ONS 5. 2 CD-ROM The V anguide ONS 5. 2 CD-ROM contains all V a nguard and 650 Seri es documentat ion. It also contains the V angu ard Operat ing Softwar e images available at the tim e of rele ase , an d som e pr e-est abl ishe d co nfi gur ati on me mory file s (CM EM s) that ar [...]

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Cust omer Inf orma tion vii Customer Inf ormation Customer Questions Customers who have ques tions about V anguard Man aged Solutions pr oducts or servic es should contact your V a nguardMS represent ative or visit this webs ite for product, sales, suppor t, docume ntation, or training inf ormation: http://w ww .vanguardms.com Comment s About This [...]

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Customer Response Card V anguard Managed Solutions w ould like your help in im proving its product documentation. Please comple te an d retur n this card by fa x to ( 508) 33 9-6814; At tentio n: Prod uct Do cumenta tion, to prov ide your feedback. T o discuss comments w ith a m ember of the docu mentation group, prov ide telephon e informati on at[...]

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Getting Started 1-1 Chapter 1 Getting S t arted Overview Introduct ion The V anguard 650 Serie s, shown in F igure 1- 1, is a low-co st, I SDN terminal adapter designed to address ret ail applications requiring D-pac ket support for Point Of Sal e (POS), lottery , and alarm system protocol s. Figure 1- 1. V anguard 650 Seri es In This Chapter T opi[...]

1-2 Getting Started Configurati ons The V anguard 65 0 Series current ly comes i n four hardware co nfigurations: • 651 - Data only wi thout int ernal modem or ba ttery . This mod el comes wit h 2 se rial por ts an d o ne IS DN U i nte rfac e po rt. • 652 -Data and Plain Old T elepho ne System (POTS) . This model comes wit h (or wit hout) batte[...]

Getting Started 1-3 V anguard 650 Series Features V anguard 650 Series Features S t andard Features These pro ducts offe r the following standard fea tures: • Smal l pro file • U o r S/T IS DN Inter face s • Full X.25 P AD and Switch s upport • SNMP management a nd T elnet/X.28 control port su pport CTP Data P or t 2, a D B25 c onne cto r c[...]

1-4 Getting Started Sample Network T opology Sample Netwo rk T opology Introduct ion Figure 1-2 shows a sample network topology f or the V anguard 650 Ser ies. This example, de picting a S tate Lottery ne twork, shows the connecti on for the DMS-100 ISDN switch . The exa mple assumes t hat the Lottery T ermi nal has a 2 02T four-wi r e interf ace c[...]

Getting Started 1-5 651/653 - Data Only 651/653 - Dat a Only Introduct ion The 651 and 653 a re 68302 mic roprocessor based devi ces cable of transmitt ing data only . Both are shipped with 1MB o f DRAM and 1.25MB of Flash memo ry , and have : • an ISDN (RJ- 45) connection; the 652 is a U int erface and the 65 4 is S/T • two serial data port s;[...]

1-6 Getting Started 652/654 POTS With/Wit hout Battery Backup 652/654 POTS With/Without Battery Backup Introduct ion The 652 and 654 a re 68302 mic r oprocess or-based d evices capable o f transmi tting data and voice. Both are shipped with 1MB of DRAM and 1.25MB of Flash memory , and have: • an ISDN (RJ- 45) connection; the 651 is a U int erface[...]

Getting Started 1-7 652/654 POTS With/Wit hout Battery Backup 652/654 With POTS Support Introduct ion The 652 and 654 o ffe r the added feat ure of Nort h American POTS (Plai n Old T elephone Sy stem) suppo rt via 2 POTS port ( RJ1 1) connect ions. This means your V anguard 650 Series can handle both voice and data r equirements fr om a single u ni[...]

1-8 Getting Started 652/654 POTS With/Wit hout Battery Backup 652/654 With POT s and Batte ry Backup Rechargeable Battery Pack The 652 and 654 devi ces are also ava i lable wi th a 12 volt rec harg eable batte ry backup pack. This pack consists of ten 1.2 volt NiCd battery cells in a metal carri er . This enables these units to s upport POTS and IS[...]

Getting Started 1-9 652/654 POTS With/Wit hout Battery Backup S toring the 652 With Bat tery Backup When stori ng the 652 or 654, di s connect the power cord fr om the unit and the electr ical outle t. The power cord acts as a battery switch . As long as the power cord is conne cted to t h e unit, t he battery is conne cted to this ci rcuit. Remov [...]

1-10 Getting Started Hardware Hardware Introduct ion This section de scribes V anguard 650 Series hardware components. 651/653 Hardwar e Component s V anguard 651 a nd 653 units include the fol lowing hardware c omponents: • A motherboa rd with 68302 proce ssor • An extern al power supply • One ISDN U (651) or S/T (653) port with c able • O[...]

Getting Started 1-1 1 Detailed 6 50 Series Front Pane l Det ailed 6 50 Series Front Panel Introduct ion The 650 front pan el provides indi cators that l et you mo nitor your equipment. Front Panel Figure 1- 3, and Figur e 1-4 show t h e front panel of the 650. Figure 1- 3. 650 Front Panel LED’ s 650 STA TUS TE ST ISDN-D POTS1 PWR POTS 2 POTS1 Ind[...]

1-12 Getting Started Detailed 650 Series Front Panel Figure 1- 4. 650 Front Panel Switches 653/654 Front Panel DIP Switches The fo ur DIP switc hes on the fr ont panel are defined bel ow: ISDN-D POTS 1 POTS 2 Note P O T S 1 a n d P O T S 2 a r e on t he 652 and 65 4 mode ls o nl y . ISDN S/T Inter face Switch - on 6 53 and 654 models onl y . Stat u[...]

Getting Started 1-13 Detailed 650 Series Rear Pane l Det ailed 650 Series Rear Pan el 650 Connectors The 650 back panel provides the following net work con nectors. Figure 1- 5. 650 Seri es Rear Panel Co nnectors ISDN U Powe r POTS 1 POTS 2 ISDN Cable T elephone Cab les DB25 RJ45 Data 1 Data 2 Powe r Suppl y ISDN U Pow er DB25 RJ45 Da ta 1 Data 2 6[...]

1-14 Getting Started Sof twar e Software Introduct ion This section br iefly descri bes the opera ting software f or V anguard 650 Series devices . Operating Sof tware The oper atin g so ftwa re c omes in th ree form ats: Base , Boo t, and Optio n. T here are a variet y of operating soft ware images avail able for the V anguard 650 Series. See the [...]

Getting Started 1-15 Software Examining a SAK T o view the soft ware options ins talled on your V anguard 650 Seri es, select the Software Option St atisti cs from the CTP Main menu. Figures 1-6 and 1-7 show typical software opti on screens for a 650. Figure 1- 6. Softw are Option S tatistics - Screen 1 of 2 Figure 1- 7. Softw are Option S tatistic[...]

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Installing 650 Series Ha rdware 2-1 Chapter 2 Inst alling 650 Series Hardware Overview This chapter covers the installation of V angu ard 650 Series h ardware a nd cable s, and desc ribe s se rial po rt c har acte rist ics and ass ocia ted fe ature s. In This Chapter T opic See Page Checking Y our Shipment Contents .................................[...]

2-2 Install ing 650 Seri es Hardw are Checking Y our Shipment Contents Checking Y our Shipm ent Conten t s Introduct ion The V an guard 650 Series o f products is pa ckaged in shock-a bsorbent p acking materia l. Inside your shipp ing carton, you shoul d find the contents shown in Figure 2- 1: Figure 2- 1. V anguard 650 Series Shipment Contents Not[...]

Installing 650 Series Ha rdware 2-3 Choosing a Site Choosing a Site Introduct ion This section de scribes how to ch oose an appropr iate site for your V anguard 650 Series hardware. How to Choose a Site for the V anguard 65x Choose a site that is within an appro priate distance of a power source. Depending on your applica tion, and the country in w[...]

2-4 Install ing 650 Seri es Hardw are Cabling th e 650 Series Cabling the 6 50 Series Introduct ion After you unpack the V anguard 650 Serie s, you can connect t h e cab les to compl ete the ins tallation. Fig ure 2-3 illust rates the rear panel of the 652/654 wit h an ISDN (U or S/T) inte r face, and shows the loca tions to w hich th e various cab[...]

Installing 650 Series Ha rdware 2-5 Cab ling t he 650 S eries Caution All V anguard 650 Series devices should be used in en vironments design ed for comp ute rs a nd ele ct roni c eq uip men t. I n area s su sce pti ble t o lig htni ng, tak e precaut i ons to pr event damage to el ectroni c equipment. Contact your t elephone company , an ele c tron[...]

2-6 Install ing 650 Seri es Hardw are Cabling th e 650 Series Changing the Modem S trapping The default setting for the modem strapping is in 4-wire mode. If yo u need t o cha nge the modem sup port from the def a ult 4-wi re position to the 2-wire mode, you must perfor m the following steps: 1) Locate the J 10 strap on the modem car d. 2) Remove t[...]

Installing 650 Series Ha rdware 2-7 Powering Up the V anguard 650 Series Powering Up the V anguard 650 Series Introduct ion This section de scribes the se quence of events wh en you power up a V anguard 650 Series device. Powering Up The V anguard 65 0 Series d oes not have a p ower switch on the unit. There fore, follow t hese step s to power on t[...]

2-8 Install ing 650 Seri es Hardw are Removing the T op Cover and Front Panel Removing the T op Cover and Front Panel Before Y ou Begin Po wer down and di sconnect the 650 S eries before removi ng the top cove r, f ront panel, or any components. Cover and Fr ont Panel Removal Figure 2- 5 shows you how to re m ove the t op cover a nd front panel. Fi[...]

Installing and Coldl oading 650 Series Software 3-1 Chapter 3 Inst alling and Coldload ing 650 Series Software Overview Introduct ion This chapter de scribes how t o instal l and coldload ope rating softwar e and configur ation memory fil es (CMEMs) f or your 650 Series node. Pl ease ref er to the Softwa re Insta llation and Coldloadi ng Manual (T0[...]

3-2 Installing and Coldloading 650 Series S oftware 650 Opera ting Software and Option Images 650 Operating Software and Option Imag es Introduct ion There are thre e software segment s to the 650 operating sof tware: •B a s e s o f t w a r e • Boot PROM • Optio n images Each of t hese segments can b e independently d ownloaded, a llowing you[...]

Installing and Coldloadin g 650 Series Software 3-3 Where to Get Operating Sof twar e Where to Get Operating Software Where to Get Operating Sof tware If you ha ve access to the Internet, go to this URL t o obtain V anguard 650 Series softw are im age s: http://w ww .vanguardms.com At this locat ion, you w ill find th e releases of soft ware, assoc[...]

3-4 Installing and Coldloading 650 Series S oftware Where to Get Operating Softwa re Option Imag e Name: 21 Reno 500i21. zip • 500 = the software re lease number . • i = iden tif ies the file as a 650 imag e • 21 = identifies the fil e as option #21. Optio n im age fi le na mes r ang e fr om image number 20 to 8 9 Note The 650 Series is shipp[...]

Installing and Coldloadin g 650 Series Software 3-5 Inst alling Softwa re Inst alling Sof tware Introduct ion This section de scribes sof tware ins tallation in the V anguard 650 Ser ies of pr oducts. How T o The methods for installing s oftware to your V anguard 650 Series are: • using a loca l coldload • via a TFTP ser ver • usi ng So ftw a[...]

3-6 Installing and Coldloading 650 Series S oftware Installing Software Coldloading 650 Series Operating Software Introduct ion There are thre e methods for downlo ading new operati ng softwar e to your V anguard 650 Series: using a local coldload, via a TFTP server , or using the Software Load er on the V anguide 5.1 CD-ROM. When loadi ng a new re[...]

Installing and Coldloadin g 650 Series Software 3-7 Inst alling Softwa re 5 Set your communications pack age to the same speed as t he c oldlo ader you just downloaded, and use RA W ASCII mode to send the desire d image. Depending on the image you are downloading , and the speed chosen , this tak es 3-30 minu tes to complete, and during the procedu[...]

3-8 Installing and Coldloading 650 Series S oftware Installing Software Loading Sof tware via TFTP Do w nload Introduct ion Tri vial File T ransfe r Protocol (TFTP) is t he Internet st a ndard pr otocol for fil e transf er . TFTP transfers s oftware ima ges without regard to content . It provides packet sequenc ing to ensur e p roper delivery order[...]

Installing and Coldloadin g 650 Series Software 3-9 Inst alling Softwa re 2 Select TFTP . If your no de is ready for TFTP download, the foll owing message appears: Optional Sof tw are Image s are DISABLED. The node is re ady for TFTP trans fer . The pro mpt “Network Lo ad an Image? (y/ n):” appears. Y ou can then proceed to ste p 3. If your no [...]

3-10 Installing and Coldl oading 650 Series Software Installing Software Downloading Software Using the Softwa re Loader Introduct ion The Software Loade r is part of t he V anguide Appli cation Set and i s availa ble on the V anguide 5.1 CD. Follow These Step s Thi s table identifies t he steps to downloa d CMEM files in to a V anguard 650 Seri es[...]

Installing and Coldloadin g 650 Series Software 3-1 1 Inst alling Softwa re V anguard Software Loader Follow these steps to use the V anguard Software Loader: St ep Action 1 Click on t he Software Loader button. The Software Loader wi ndow appears. Figure 3- 2. Software Loader Window Note The Desc ription box in Figure 3-2 d escribes the software i[...]

3-12 Installing and Coldl oading 650 Series Software Installing Software 8 Click the Load button . The Software Loader prompts you to verify t he download ope ration. Figure 3-3. Software Loader V erification Dialog Box 9 Click Ye s to download the sele cted softwar e image file to the 650 Series device. A S tatus box (Fi gure 3-4) is di splayed. F[...]

Installing and Coldloadin g 650 Series Software 3-13 Inst alling Softwa re Software Loader Error The erro r message box sho wn in Figure 3- 5 appears i f the applicat ion cannot dete ct the att ached devi ce. The applicat ion may be unable to detect the att a ched devi ce for one of two reasons: in correct connections, or t he device is al ready in[...]

3-14 Installing and Coldl oading 650 Series Software Installing Software Downloading Configuration Memory (CMEM) V anguard Configurati on Loader Use the V anguard Configur ation Loader to quickly and easily downlo ad a preprogr ammed CMEM file to your V angua rd 650 Seri es. Configur ation Loa der al so lets you r etrieve CMEM files from a V anguar[...]

Installing and Coldloadin g 650 Series Software 3-15 Inst alling Softwa re Configurati on Loader Error Message The erro r message box sho wn in Figure 3- 8 appears i f the applicat ion cannot dete ct the att ached devi c e. The appl ication may be unable to detect the att ached devi c e because of incorrect connections. If the error message box app[...]

3-16 Installing and Coldl oading 650 Series Software Installing Software V anguide T erminal Overview The V anguide T erminal ( Figure 3-9 ) is a terminal emulator f or communicat ing with V anguard devi ces using the CTP po rt. It su pports basic ANSI/ VT100 terminal emul atio ns , ig nor ing all esc ape cha rac ters fo r th ese se quen ces . How [...]

Installing and Coldloadin g 650 Series Software 3-17 Inst alling Softwa re Using the CTP Main Menu Follow these steps to use the CTP Main menu. S tep Action 1 Press Return at the Passwo rd prompt. The CTP Main menu appears, as shown in Fi gure 3-10. Figure 3- 10. Control Port Main Menu 2 Y ou can beg in modifying CMEM file f rom this menu. The Ente[...]

3-18 Installing and Coldl oading 650 Series Software Installing Software Linking Software Images Using Software Builder Introduct ion The Software Buil der is only avai lable fr om the V anguide Plus 5.1 CD-ROM. Refer to the document ation supplied with that pr oduct for additi onal information or cont act your V anguard M anaged Sol utions Cus t o[...]

Installing and Coldloadin g 650 Series Software 3-19 Selecting a Predesigned Configuration Selecting a Predesign ed Configur ation Introduct ion The V anguard 650 Series must be configu red to your spec i fic application to function properl y . T o help you with this activity , several pre -set conf iguration memory f iles (CMEMs) hav e been deve l[...]

3-20 Installing and Coldl oading 650 Series Software Selecting a Predesigned Configuration Selecting a Predesign ed Co nfigur ations U sing the C TP When to Save/ Restore When a c onfiguration is restored, the confi guration in CMEM is over written, e xcept for Soft ware Authorizat ion Keys (SAKs) and Cust omer Software Keys (CSKs). Follow these ru[...]

Installing and Coldloadin g 650 Series Software 3-21 Selecting a Predesigned Configuration Saving and Re storing Configur ations Usi ng Kermit Introduct ion Y ou can sa ve and restore CMEM cont ents to a PC or Mac runni ng terminal emulati on from a communications progra m such as Crosstalk, ProComm, or HyperT erminal for W indows 95. These program[...]

3-22 Installing and Coldl oading 650 Series Software Selecting a Predesigned Configuration Restoring Configurati ons Using Kermit This tab le describes ho w to res tore a con figuration usi ng Kermit. S tep Action Result 1 Access the control por t, and fro m the Main menu, select Configura tion Save/Restor e . The Con figurat ion Save /Restore menu[...]

Installing and Coldloadin g 650 Series Software 3-23 Selecting a Predesigned Configuration Saving and Re storing Configu rations Usi ng TFTP Introduct ion TFTP can also be us ed to transfer CM EMs from a serve r to the 650 Seri es node. Before Y ou Begin Ensur e that the c onfiguration you wish to download r esides on the TFTP server , and obtain t[...]

3-24 Installing and Coldl oading 650 Series Software Selecting a Predesigned Configuration Restoring Configurati ons Using TFTP This tab le describes ho w to res tore a con f igurat ion using TF TP Step Action Result 1 Access the control port, an d from the Ma in menu, s elect Configurat ion Save/Rest ore The Configu ration Save/Rest ore menu appe [...]

Specifications A-1 Appendix A Specification s Overview This se ction descri bes the phys ical a nd environmental product sp ecifications , power requir ements, and c a ble spec ifications fo r the V anguard 650 Series of products. In This Appendix T opic See Page Product S pecifications ................... .................................... .....[...]

A-2 Specifications Product Specifications Product Specification s Hardware The V anguard 650 Ser ies of pr oducts feature these hardwar e components: • 68302 micr oprocessor • 1 Mbytes DRAM • 1.25 Mbytes of FLASH memory Environment al These envir onmental conditi ons are required : • Opera ting temper ature: 32 ° t o approxi mately 95 ° F[...]

Specifications A-3 ISDN Cable Des cription ISDN Cable Des cription Introduct ion Each V anguard 650 Series product ships with a n ISDN RJ1 1 con nection ca ble. One end of the cable attaches dir ectly to the 650, and the other end connects to the service provider’ s outle t. The co nnector pi ns are numbered from left to right as indicat ed below[...]

A-4 Specifications Data 1 and Data 2 Cable De scriptions Dat a 1 and Data 2 Cable Descriptions Introduct ion Each V anguard 650 Seri es produc t has two Data connector s l ocated at the rear of the unit. One of these connect ors, labeled Data 1, is an RJ45, and th e other connecto r, label ed D ata 2, i s a D B25 fem ale . Dat a 1 (RJ45) Port Cable[...]

Specifications A-5 Data 1 and D ata 2 Cable D escriptions Dat a 1 (RJ45) Port Modem Cable Pinout (6 52 Only) For the 6 52/654 product, th is port can be us ed to conne ct eithe r a modem devic e, or an asynchronous EIA-232 DCE devi ce. The following tab le shows the pinout for the modem and async funct ions: Note Y ou can al so use the DB25 t o RJ4[...]

A-6 Specifications Data 1 and Data 2 Cable De scriptions The fo llowing t able lists the pinouts for the model 652 cable (part number 6 8362): 7R x D 3 8C T S 5 RJ45 Pin # Interfa ce Signal Name DB25 Pi n # 1T x D 2 2 Signa l Ground 7 3 Modem Signal No Con nection 4 Modem Signal No Con nection 5 Modem Signal No Con nection 6 Modem Signal No Con nec[...]

Specifications A-7 Data 1 and D ata 2 Cable D escriptions Data 2 (D B25 ) Pinout This tab le shows the cabl e pinout for the DB25 DCE connec tor: Interfa ce Signal Name Pin # EIA ITU-T V .24 1 Shie ld 2 TxD 103 3 RxD 104 4 R TS 105 5 CTS 106 6 DSR 107 7 Sig nal Ground 102 8 DCD 108 9 10 11 12 13 14 Data Res. 15 TxC 1 14 16 1 17 17 RxC 1 15 18 LL/ER[...]

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Software License and R egulatory Inf ormation B-1 Appendix B Software License and Regulatory Inf ormation In This Appen dix This sect ion conta ins the softw are lice nse st ate me nt and reg ulato ry d ecla rat ions f or the V anguard 650 Series of products. V anguard 650 Series Homologati on The fo llowing CE mar kings and German federal approva [...]

B-2 Software Licens e and Regulatory In formation Limited W arranty: W e w arran t t hat the So ftwar e w ill per form su bst ant ially in accorda nce with our publi shed specifica tions under normal use, and that th e media wil l be free from defec ts in ma ter ials and work ma nsh ip. T his warr ant y is lim ite d to a perio d of 90 days from ins[...]

Software License and R egulatory Inf ormation B-3 If the Software is procure d for use by any U.S. Gove rnment entity ot her than the Department of Defens e, the following noti ce applies: NOTICE Notwithst anding any ot her lease or licen se agreement t hat may per tain to, or accompany t he delivery of, this computer sof tware, the rights of the G[...]

B-4 Software Licens e and Regulatory In formation Product Declarations and Regulatory Information Product Declaratio ns and Re gulatory Info rmation Introduct ion The followin g section s provide infor m ation about standards compli ance. Product Declaratio ns and Regulatory Info rma tion The fo llowing se ctions provide information about standards[...]

Software License and R egulatory Inf ormation B-5 Product Declarations and Regulatory Information French DRG Approval ISDN will s oon also ca rry the DRG approval mark of th e French Ministère de s Postes e t Télécommunicatio ns. Current ly , approv al is pending . The approval mark indicat es that ISDN i s approve d for connect ion to the Fr en[...]

B-6 Software Licens e and Regulatory In formation Product Declarations and Regulatory Information Industry Canada The fo llowing i nformation in cludes the In dustry Canada sta tement regar ding ISDN equipment use. The In dustry Cana da label identi fies certif ied equipm ent. Cert ification num ber 109 7785 A means t hat the equipment meets cer ta[...]

Software License and R egulatory Inf ormation B-7 Safety Warnings Safety W arnings Wa r n i n g The ea rth to th is apparatus i s safety c ritical and mus t be maintain ed at all times for complianc e with EN60950. The apparatus must be connect ed to an ea r thed wal l socket o utlet. The optio nal batte r y backup f itted in the appar atus is for [...]

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Return Pro cedures-9 Return Procedu res Intr oducti on The fo llowing se ctions apply to U.S.A. customers onl y . Non-U.S.A. customer s with questio ns or concerns re garding return procedure s should contact their V anguard Managed Solutions subsidiary or d istributor . Equipment Retur n Procedures If you ha ve questions abou t equipment re turn p[...]

Return Procedu r es-10 Factory Rep air T o return equipment for fac t ory repa ir , call the V anguard Managed S olutions T echnical Support Center at (800) 544-0062, for return authorizat ion and instru ctions. When you cal l, you will be give n a Retu rn Mater ial Autho rization (RMA) c ontrol number . Mark this number clearl y on the shipping co[...]

Index Index-1 A Air cir culation requir ements 2- 3 , 2-5 Audience ii i B Back panel with DI M Site daugh tercard 1-13 C Cabling cable cl earance 2-3 , 2-5 ISDN 2-5 Canadian regulatory requ irements B-6 CD-ROM NAME v CMEMs saving a nd restoring 3-19 Configur ation memory (See also, CMEMs) 3-19 procedur e for resto ring 3-2 2 , 3-24 procedur e for s[...]

Index-2 P (Contiinued ) Preprogr ammed CMEM files downloadi ng 3- 14 Product declaration s B-4 R Regu lat ory info rmat ion B-4 Canadian requirements B-6 French DRG app r oval B-5 German fed eral approvals B-4 Industr y Canada B-6 safety warnings ii Related documentation v Restori ng configurati ons procedur e 3- 22 , 3-24 RFC 877 descri ption 1-3 [...]