Vivotek PT3112 manual

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- 1 - www .vivotek.com Before You Use This Product The use of surveillance device s may be prohibited by law in your country . The Network Camera is not only a high-performance web-ready camera but also can be part of a flexible surveillance system. It is the u ser’s responsibility to ensure that the operation of such devices is legal be fore ins[...]

- 2 - www .vivotek.com Table of Contents Before Y ou Use This Product 1 P ackage Contents 4 Installation 5 Hardware Installation 5 Software Installation 6 Initial Access to the Network Camera 8 Initial Access to the Network Camera 9 Check Network Settings 9 Add P assword to prevent Unauthorized Access 9 How to Use 10 Authentication 10 Installing Pl[...]

- 3 - www .vivotek.com Video Par ameters 35 Motion detection 37 Application setup 38 W eekly Schedule 38 Event oper ation 38 Sequential operation 39 Camera Control 40 UPnP and DDNS Settings 42 Re mo t e c o n tr o l l e r 43 Viewing system parameters 44 Fa c t o r y d e f a u l t 44 Appendix 45 A. T rouble shooting 45 B. Frequently asked questions [...]

- 4 - www .vivotek.com Package Contents PT3112 or PT31 22 P ower adapter A/V Cable R emote Controller Camera stand Software CD Quick installation gu ide W arranty card T : 886-2-82455282 F: 886-2-8245553 2[...]

- 5 - www .vivotek.com T : 886-2-82455282 Installation Hardware Installation Please verify that your produ ct package contains all th e accessories listed in the foregoing Package Contents. Depending on the user ’ s application, an Ethernet cable may be needed. The Ethernet cable should meet th e specs of UTP Category 5 and not exceed 100 meters [...]

- 6 - www .vivotek.com T : 886-2-82455282 Software Installation I n t h i s m a n u a l , " U s e r " r e f e r s t o w h o e v e r h a s a c c e s s t o t h e N e t w o r k C a m e r a , a n d "Administrator" refers to the person who can configu re the Network Camera and grant user access to the camera. At the end of the hardwa[...]

- 7 - www .vivotek.com T : 886-2-82455282 Upon IP installer’s start up, a searching box will pop up. This program searches for Vivotek’ s p roduct on the same LAN: After searching the LAN, the m ain window of IP installer wil l pop up. The IP addresses shown in the "Current IP Address" field reflect those on the local n etwork. They m[...]

- 8 - www .vivotek.com T : 886-2-82455282 The Vivotek’ s new uPnP function will always assign an IP address for the Network Camera. The Administrator can click on button “Link to selected devi ce” to connect the I.E. to th e camera. If the camera is not on the IP installer list, click on the “ Search” button to search for the came ra on t[...]

- 9 - www .vivotek.com T : 886-2-82455282 Initial Access to the Network Camera Check Network Settings The Network Camera can be connected either be fore or immediately after software installation onto the Local A rea Network. The Administrator should complete the network settings on th e configuration page, including the correct subn et mask and IP[...]

- 10 - www .vivotek.com T : 886-2-82455282 How to Use Authentication After opening the W eb browse r and typing in the URL of th e Network Camera, a dialogue window po ps up to request a usernam e and password. Upon successful authentication, the following fig ure is displayed. The foreground is the login window a nd the background shows the messag[...]

- 11 - www .vivotek.com T : 886-2-82455282 Installing Plug-in For the initial access to the Network Ca mera in Windows, the web browser may prom pt for permission to install a new plug-in that is the Ne twork Camera. P ermission requ est depends on the Internet security settings of the user ’ s PC or notebook. If the highest security level is set[...]

- 12 - www .vivotek.com T : 886-2-82455282 Primary User’s Capabilities Main Screen with Camera View The main page layout has three parts: Configuration functions : The camera can be configured using these user interfaces. Camera View : What the camera sees. Pan/Tilt control butt ons : These button s provide a command interface to control the aim [...]

- 13 - www .vivotek.com T : 886-2-82455282 The Configuration: “Digital Output” Clicking on the “On” or “Off” bu tton tu rns the digital output to either on or off status . “Snapshot” The button provides users a fast way to cap ture a single image of the video from the Network Ca mera. “Client Settings” Clicking on this button li[...]

- 14 - www .vivotek.com T : 886-2-82455282 “Disable digital zoom” The checkbox selection allows users to disable/enable the digital zoom function . “Zoom Factors” The range of zoom factor is from 100% to 400%, users can selec t any integer factor inside this area. “Hide” Click on th is button can close the digital zoom control window . [...]

- 15 - www .vivotek.com T : 886-2-82455282 Client Settings At the initial access to the “Connection type” page in Windows, the web browser will ask for a new plug-in installa tion, the plug-in being the Network Camera. This plug-in has been registered for certifica tion and can be used to change the parameters at the client’s site. The user m[...]

- 16 - www .vivotek.com T : 886-2-82455282 The TCP protocol allows for less packet loss and produce a more accurate video display . The downside with this proto col is that the real-time effect is w orse than that with th e UDP protocol. The HTT P protocol must be selected if the network is prote cted by a firewall and it only allows HT TP Port (80[...]

- 17 - www .vivotek.com T : 886-2-82455282 <Network Camera> is the domain name or the original IP address o f the Network Camera. F: 886-2-8245553 2[...]

- 18 - www .vivotek.com T : 886-2-82455282 Administrator’s Capabilities Fine-tuning for Best Performance There are a few choices the Adm inistrator is allowed to maximize the capabilit ies of the Network Camera. Best performance genera lly equates to the fastest image refresh rate with the best video quality , and at the lowest network bandwidth [...]

- 19 - www .vivotek.com T : 886-2-82455282 system and 30 fp s in a 60Hz sys tem. If your network bandwidth is more than 38 4Kbps, you can fix the bit rate according to your bandwidth and set the maximum frame r ate to 25 fps or 3 0 fps. If you are shooting fast-moving images, you may want to sl ow the maximum frame r ate down to 20 fps in order to [...]

- 20 - www .vivotek.com T : 886-2-82455282 Besides, “Normal x 2” selection will do 200% digital zoom for both the width and height of the video. Opening Accounts for New Users Protect Network Camera by passwords 4 3 2 1 Network Camera is shipped without any password by default. That means everyone can access Network Camera including th e config[...]

- 21 - www .vivotek.com T : 886-2-82455282 password for your friends in ○ , 2 . Network Camera can provide twenty accounts for your v alua ble customers or friends. Each account identifies the acces s right rather than the real visitor . That a llows multiple visit ors share the same account of different le vel. An option to a ccess DI/DO is prov[...]

- 22 - www .vivotek.com T : 886-2-82455282 1. Click on “Configuration” on the homepage, 2. Click on “Securit y ” in the left column, 3. Go to the b ottom of the page and check off on “ Allo w more viewers with sn apsh ot mode” , 4. Set the snapsh ot interval to refresh th e still image automatically . The longer the snapshot interval, t[...]

- 23 - www .vivotek.com T : 886-2-82455282 3. Fill in the FTP re lated settings including server , user name and password, as well as the upload path if it is specified by the we b space, 4. Click on ”Save” and wait for the system to restart, 5. Click on “ Applicati on” in the left colu mn, 6. Select the day or days of the week in “W eekl[...]

- 24 - www .vivotek.com T : 886-2-82455282 An auto-refresh hom epage can be used to per iodically poll the newest image from th e Network Camera. It is most efficient if us ing a free web space provider as the FTP service may be limiti ng. 1. Prepare an auto -refresh h omepage a s the following exampl e. The URL o f image is http://“IP address of[...]

- 25 - www .vivotek.com T : 886-2-82455282 Building a security application The Administrator can combin e options on the application pa ge to perform many useful security applications. There are two trigger sources co ming from attached devices, such as for motion detection. There are also two kinds of actions responding to such events, including u[...]

- 26 - www .vivotek.com T : 886-2-82455282 5. Set the delay before dete cting next event to avoid continuous false alarms follow ing the original event, 6. Set the delay t o take snapshots afte r event to capture the dire ction of the moving objects, Send snapshots when motion is detected If no external sensor is available, the Administrator can us[...]

- 27 - www .vivotek.com T : 886-2-82455282 12. Fine-tune using the “Sensitivity” and “ P er centage” fields to best suit the camer a’ s environment. Higher ”Sensitivity” detects the slighter motion. Higher “ P ercentage ” discriminates smaller objec ts, 1 3 . C l i c k i n g o n “ S a v e ” e n a b l e s t h e activity display[...]

- 28 - www .vivotek.com T : 886-2-82455282 Software revision upgrade Customers can obtain the up-to-date software from the we b site of Vivotek. An easy -to -use Upgr ade Wizard is prov id ed to upgr ade the Network Camera with just a few clicks. The upgrade function is opened to the Administrator only . T o upgrade the system, follow the procedure[...]

- 29 - www .vivotek.com T : 886-2-82455282 Definitions in Configuration Only the Administrator can access sys tem configuration. Each category in the lef t column will be explained in the following pa ges. The bold texts are the specific phrases on the Option pages. The Admin istrator may type the URL below the figure to directly enter the frame pa[...]

- 30 - www .vivotek.com T : 886-2-82455282 System parameters " Host name " The text displays the title at the top of the ma in page. “ Turn off the LED indicator ” Check this option to shut off the LED be side the lens. It can prevent the camera’ s operation being noticed. " Keep current date and time " Click on this to re[...]

- 31 - www .vivotek.com T : 886-2-82455282 User group administration “ Root password ” Change the Administrator’s password by typing in the new password identically i n both text boxes. The typed entries will be displayed as asterisks for security purposes. Afte r pressing , the web browser will ask the Administrator for the new passwor d for[...]

- 32 - www .vivotek.com T : 886-2-82455282 Network settings Any changes made on this page will restart the system in order to v alidate the changes. Make sure every field is entered correctly before clicking on . " Reset IP address at next boot ", the default status is checked to avoid erroneous entries during insta llation. This can be t[...]

- 33 - www .vivotek.com T : 886-2-82455282 “ SMTP account na me 1 ” Some SMTP server requires an account name for logging in. R efer to your SMTP administr ator for detailed information. “ SMTP password 1 ” The password for the SMTP server account. “ SMTP (mail) server 2 ” The domain name or IP address of another email server once the p[...]

- 34 - www .vivotek.com T : 886-2-82455282 “ 2nd FTP remote folder ” Granted folder on the backup F TP server . “ Secondary FTP passive mode ” Pass ive mode setting for the backup F TP server . HTTP “ Http port ” This can be other th an the default Port 80. Once the port is changed, the User must be notified the chan ge for the conne ct[...]

- 35 - www .vivotek.com T : 886-2-82455282 Audio/Video Codec Parameters Audio Parameters “Mute” C heck the option will make the Network Camera reboot to force all the connection using HTTP mode to view the video, therefore no aud io can be heard a t any client side. “Improve audio quality in low bandwidth environment ” Check the option will[...]

- 36 - www .vivotek.com T : 886-2-82455282 images are moving rapidly . Consequ ently , to ensure detailed video quality (quantization rate) regardless of the network, it wil l utilize more bandwidth to send th e maximal frames when imag es change drastically . " Flip " V ertic a lly rotate the video. " Mirror " Horizontally rota[...]

- 37 - www .vivotek.com T : 886-2-82455282 Motion detection “ Enable motion detection ” Check this option to t urn on motion detection. Click on this button to add a new window . At most three w indows can exist simultaneously . U se the mouse to click, hold, and drag the window frame to resize or the title bar to move. Clicking on the ‘x’ [...]

- 38 - www .vivotek.com T : 886-2-82455282 Application setup Weekly Schedule “ Sun ” ~ “ Sat ” Select the days of the week to perform the fo llowing operations. “ Snapshots begin at ” Set the time to start oper ations. “ Snapshots stop at ” Se t the time to stop operations. Setting identical begin time and stop time means 24-hour op[...]

- 39 - www .vivotek.com T : 886-2-82455282 stand for the snapshots, before event, right upon event, and after event. The date an d time suffix may also be a dded as an option . Confirm the external mail or F TP server settings in the network configuration. “ Reset output ” Select and save this opti on to reset the external de vice at the digita[...]

- 40 - www .vivotek.com T : 886-2-82455282 Camera Control Camera control Preset function area On the Camera Control page, there are two main function co ntrol areas: Camera control area The pan and tilt functions can be controlled with these buttons. The “Left” b utton aims the camera to the left; the “Right” , “Up” , and “Down” but[...]

- 41 - www .vivotek.com T : 886-2-82455282 “ Tilt speed ” This controls the range of the vertical movement of the camera. The greater the value, the greater angular movement when performing the “Up” or “Down” functions would be. “ Auto pan/patrol speed ” This defines the sp eed of panning and patrol, the greater the v alue, the fast[...]

- 42 - www .vivotek.com T : 886-2-82455282 UPnP and DDNS Settings “ Enable DDNS ” This option turns on the DDNS function. “ Provider ” The provider list contains four host s that provide DDNS services. Please connect to the service provider ’ s websit e to make sure the service charges. “ Host name ” If the User wants to use D DNS ser[...]

- 43 - www .vivotek.com T : 886-2-82455282 Remote controller Models PT3112 and PT 3122 both provid e a remote controller to command the camera’ s pan/tilt and other functions. The direction co ntrol part provides the function a s on the main web page. The P an/P atrol/Stop functions are also the same as on the main web page. Auto movement control[...]

- 44 - www .vivotek.com T : 886-2-82455282 Viewing system log Click on the l ink on the configuration page to view the system log file. The content of this file provides use ful information abou t configuration and connections after system boot-up . Viewing system parameters Click on this link on th e configuration page to view the entire system’[...]

- 45 - www .vivotek.com T : 886-2-82455282 Appendix A. Troubleshooting Status LED After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error , the LE D will blink in a pattern other than t hose below. Condition LED color During se[...]

- 46 - www .vivotek.com T : 886-2-82455282 B. Frequently asked questions Q What i f I forget my pas sword? A After the Administrator's password has been assigned, e very access to the Network Camera needs authentication. If you are one of the managed users, you have to ask the Administrator for the pa ssword. If you are the Administrator , the[...]

- 47 - www .vivotek.com T : 886-2-82455282 if the Network Camera is connected to the Intern et and the function is enable d. Differences o f several hours may result from the time zone setti ng. Q Can I in stall it on ceiling? A Y es. There are flip and mirror options in the video configuration page to correct the images for upside down installatio[...]

- 48 - www .vivotek.com T : 886-2-82455282 A T oo many u sers requesting the real-time multim edia cont ent will jam the netwo rk. For best results, the Network Camera is designe d to accommo date a max imum of ten (10) users to watch and listen at the same time. For a larger number of users, it is recommended to build another web se rver to host t[...]

- 49 - www .vivotek.com T : 886-2-82455282 C. URL commands of the Network Camera F or so me customers who alread y have their own web site or web con trol a pplication, the Network Camera can be ea sily integr ated through convenient URLs. This section lists the commands in URL format corresp onding to the basic function s of the Network Camera. Ca[...]

- 50 - www .vivotek.com T : 886-2-82455282 The Network Camera will automatically restart after restoring factory de fault configurations. Restart system /setup/reset.cgi R estart the Network Camera without warning. F: 886-2-8245553 2[...]

- 51 - www .vivotek.com T : 886-2-82455282 Page URL The configuration page has a frame layout includin g an option list frame and an op tion page frame. R eferen ced URLs, except for th e configuration page, direct users to the option page frame only . Some pages, such as image qualit y setting and preset setti ng, are opened in new windows for pre[...]

- 52 - www .vivotek.com T : 886-2-82455282 General format of command URL Every configuration can be set through URL with the POST method by the Administrator only . <general format> URL[?[name=value][&name=v alue]……] <method> POST <authorized user> root System configuration URL URL: /setup/system.cgi NAME V ALUE DESCRIPTIO[...]

- 53 - www .vivotek.com T : 886-2-82455282 Security configuration URL URL: /setup/security .cgi NAME V ALUE DESCRIPTION rootpass <text string shorter than 15 characters> change root passw ord username <text string shorter than 15 characters> add new user userpass <text string shorter than 15 characters> new user's password de[...]

- 54 - www .vivotek.com T : 886-2-82455282 dns1 <IP a ddress> primary DNS server dns2 <IP address> secondary DNS server smtp1 <domain name or I P address> primary SMTP ser ver mailto1 <string shorter than 80 characters> mail recipient address mailname1 <max 14 characters> first account name in SMTP server mailpass1 <[...]

- 55 - www .vivotek.com T : 886-2-82455282 ftpuser2 <text string shorter than 15 characters> user name for s econdary F TP server ftppass2 <text string shorte r than 15 characters> password for s econdary F TP server ftpfolder2 <text string shorter than 40 characters> upload folder in secondary FTP server http <number less than[...]

- 56 - www .vivotek.com T : 886-2-82455282 Audio/Video configuration URL URL: /setup/video.cgi NAME V ALUE DESCRIPTION text <text string shorter than 15 characters> enclosed caption 1 half 2 half x 2 3 normal 4 normal x 2 size 5 double B/W monochrome color <other than B/W> color fixb fix bit rate quality <other than fixb> fix quan[...]

- 57 - www .vivotek.com T : 886-2-82455282 1 set maximum frame rate to 1 fps 2 set maximum frame rate to 2 fps 3 set maximum frame rate to 3 fps 5 set maximum frame rate to 5 fps 10 set maximum frame rate t o 10 fps 15 set maximum frame rate t o 15 fps 20 set maximum frame rate t o 20 fps 25 set maximum frame rate t o 25 fps frame 30 set maximum fr[...]

- 58 - www .vivotek.com T : 886-2-82455282 addpos <the position name> add preset location w ith its name delpos <the position name> delete preset location with its name selloc <index value, 0~19> add pr eset location into patrol list yes enable the pan/tilt control using remote controller irenable no disable the pan/tilt control u[...]

- 59 - www .vivotek.com T : 886-2-82455282 mail upload snapshots by email smethod ftp upload snapshots by FTP suffix <not required> FT P file with date and time suffix delay <integer> seconds delay to d etect next event inter <integer> seconds delay to cap ture post-ev ent dihigh < not required > set DI high as trigger condi[...]

- 60 - www .vivotek.com T : 886-2-82455282 D. Technical specifications - System CPU: T rimedia PNX1300 RAM: 16MB SDRAM ROM: 2MB FLASH ROM - Networking Protocol TCP /IP , HT TP , SMTP , FTP , T elnet, NTP , DNS, DHCP , UPnP and DDNS Physical 10Base T Ethernet or 100Base T F ast Ethernet Auto negotiation - Video Algorithm Supported MPEG4(short header[...]

Electromagnetic Compatibility (EMC) This device co mpiles with FCC Rules Part 15. Op eration is subject to th e following t w o conditions.  This device may not cause harmful interference, and  Thi s device must accept any interfer ence received, includin g interference that may cause undesired operation. This equipment has been tes ted and f[...]