VTech CS6124-11 manual

O n l i n e u s e r ’s m a n u a l Models : CS6 1 2 4/CS 6 1 2 4- 1 1 / CS6 1 2 4-2 /C S6 1 24-2 1 / CS6 1 2 4- 3 1 w w w . v t e c h c a n a d a . c o m[...]

Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 40 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and opera[...]

T able of conten ts ii Getting started . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . 1 Telephone base and charger i n s t a l l a t i o n ................. 2 Wall mounting (optional) . . . . . . . . 2 Battery installation . . . . . . . . . . . . 3 Battery charging . . . . . . . . . . . . . . 3 Handset layout . . . . . [...]

iii T able of conten ts A p p e n d i x .................. 3 1 Display screen messages. . . . . . 31 Handset and telephone base i n d i c a t o r s ................. 3 2 Handset screen icons . . . . . . . . . 32 B a t t e r y .................... 3 3 Troubleshooting . . . . . . . . . . . . . 34 Important safety instructions. . . . 40 Precautions fo[...]

1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. To purchase a replacement battery or power adapter, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. Get ting started Telephone base power adapter Telephone line cord Handset (1 [...]

2 Use only the power adapters supplied with this product. The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. • • Get ting started Wall mounting (optional) Your telephone comes re[...]

3 Get ting started If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage. Battery installation Install the battery as shown below. 1 CH ARG E lig ht re main s on wh en ch arg ing. 2 3 Plug the battery connector securely into the socket. Place the battery with the wires inside th[...]

4 Get ting started Han dset l ay ou t CID/VOL- (caller ID/volume) Press to review the call log when the telephone is not in use (page 19). During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 11). Press to scroll down while in a menu, or reviewing the directory, call log or redial list. When enteri[...]

5 Get ting started Han dset l ayout /VOL + (directory/volume) Press to review the directory when the telephone is not in use (page 16). During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 11). Press to scroll up while in a menu, or reviewing the directory, call log or redial list. When entering n[...]

6 Get ting started T elepho ne bas e layout /FIND HANDSET Press onc e an d the n rel ease to page all system handsets (pag e 1 2). Message window Shows the number of messages and other answering system information (page 2 9). X/DELETE Press to delete the message currently playing (page 2 7). When the telephone is not in use, press twice to delete a[...]

7 Using the menu To enter the handset menu: Press MENU/ SELECT when the telephone is not in use. Press CID or until the screen displays the desired feature menu. Press MENU /SELECT to enter that menu. To return to the previous menu, press OFF/CANCEL . To return to idle mode, press and hold OFF/CANCEL . Ringer volume (telephone base) Press /VOLUME o[...]

8 T elephone settings LCD language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. To select a language: Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU /SELECT twice. Press CID or to choose English , Français or[...]

9 T elephone settings Key tone You can turn the key tone on or off. Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU /SELECT . Press CID or until the screen displays Key tone , then press MENU /SELECT . Press CID or to choose On or Off , then press MENU /SELECT to conrm your sel[...]

10 T elephone settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code. To change the setting: Press MENU/ SELECT when the handset is [...]

11 T elephone operation Make a call Press / FLASH and then use the dialing keys ( 0 - 9 ) to dial the telephone number. Predial a call Enter the telephone number using the dialing keys ( 0 - 9 ), then press / FLASH to dial. Answer a call Press / FLASH or any of the dialing keys ( 0 - 9 , TONE or # ). End a call Press OFF/ CANCEL or put the handset [...]

12 T elephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: Press OFF/ CANCEL or MUTE/ DELETE and then Ringer muted displays. To silence the t[...]

13 T elephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the [...]

14 T elephone operation Redial list The telephone stores the ve most recently dialed numbers. When there are already ve entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review and dial from the redial list Press REDIAL/ PAUSE when the handset is not in use. Press CID , or R[...]

15 T elephone operation Add a directory entry Enter the number when the handset is not in use and press MENU /SELECT , then go to step 3. -OR- W hen th e hand set is not in u se, press MENU/ SELECT then s crol l to D ire cto r y and pres s MENU/ SELECT t wic e. 2. When the screen displays Enter number : Use the dialing keys to enter the number. Pre[...]

16 T elephone operation Review and dial from the directory Entries are sorted alphabetically. Press when the handset is not in use. Press CID or to browse. When t he des ired ent r y dis plays, press / FLASH to dial. -OR- When t he hand set is not i n use, press MENU/ SELECT then s crol l to D ire cto r y and pres s MENU/ SELECT again. Press CID or[...]

17 T elephone operation Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 16). When the desired entry appears, press MENU /SELECT . The screen displays Edit number and the stored number. If the number has more than 11 digits, the screen only displays the store[...]

18 T elephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. Some n ames an d number s may not sh ow bec ause th ey are not available or blo cked by the c aller. The calle r ID inform ation sh ows after the rst [...]

19 T elephone operation Missed call indicator When there are calls that have not been reviewed in the call log, the handset displays XX missed calls . Each time you review a call log entry marked NEW , the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed call indicator no longer displays. If you do no[...]

20 T elephone operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store to the direc[...]

21 T elephone operation De lete t he ca ll log ent ries T o del ete a n ent ry: When i n the c all log, p ress CID or to browse. Press M UT E / D ELE TE to d elete the s ele cted en tr y . The s creen d isp lays De le ting .. . and th en you hear a c onr mation to ne. T o del ete al l ent rie s: Press M EN U/ SE LEC T whe n the han dset i s not [...]

22 Answering system setup Mos t of the answer ing system s ett ings are c hang ed wit h a system handset. Answer ON/OFF The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the tele[...]

23 Ans wering s ystem settings Number of rings You can choose from two, three, four, ve or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long di[...]

24 Ans wering s ystem settings Recording time You can set the recording time for each incoming message. Press MENU/ SELECT when the handset is not in use. Press CID or to select Answering sys , then press MENU /SELECT . Press CID or to select Ans sys setup , then press MENU /SELECT . Press CID or to select Recording time , then press MENU /SELECT .[...]

25 Ans wering s ystem settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Record your own announcement Press MENU/ SELECT when the handset is not in use. Press CID or to select Answering sys , then[...]

26 Ans wering s ystem operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you[...]

27 Ans wering s ystem operation New message indication When there are new answering system messages, and XX new messages display on the handset and the message window on the telephone base ashes. When you are reviewing a new message, and NEW display on the handset. If the message alert tone is turned on, the telephone base beeps every 10 seconds[...]

28 Ans wering s ystem operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “ All old messages deleted.” T[...]

29 Ans wering s ystem operation Whe n the m emor y is fu ll, th e answer ing sy stem an swer s inc omi ng c alls af te r 1 0 r ing s and a nnou nc es, “ Me mor y i s ful l. Enter the re mote ac c ess c od e. ” • Wind ow displ ay De scri ptio n 0 No mess ages. 1 -99 Total number of old messages recorded. Current message number during old messa[...]

30 Ans wering s ystem operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 ; see Remote access code on page 23 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit secu[...]

31 Appendix Appendix An nc d e l eted Your recorded announcement is deleted. Call log empty There are no call log entries. Directory empty There are no directory entries. Directory full The directory is full. Ended X:XX:XX You have just ended a call. Incoming call There is an incoming call. Line in use A system handset or another telephone on the s[...]

32 Appendix Battery status - ashes when the battery is low and needs charging. Battery status - animates when the battery is charging. Battery status - becomes solid when the battery is fully charged. New voicemail - indicates you have received new voicemail message(s) from the telephone service provider. New answering system message - indicates[...]

33 Appendix Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Op erat ion Op erat ing t ime Whi le in u se (ta lki ng*) Seven h our s Whi le no t in us e (stan dby* *) Five d ays *Operating times vary depending on your actual use and the age of the batte[...]

34 Appendix Tro uble shoot ing If you h ave d ifcu lty with your telep hone, ple ase t ry th e sug gesti ons below . For cust omer servi ce, visit our websi te at www .vtec hcana da.co m or call 1 ( 800) 267-7 377. My telep hone does not work at al l. Make sure the batter y is instal led a nd ch arged corre ctly ( pages 3). For o ptimu m dai ly [...]

35 Appendix Appendix Low batt ery s hows on t he ha ndset scre en. Plac e the hand set in the teleph one b ase o r char ger f or rec hargi ng. Remo ve an d ins tall t he ba ttery again and use it unti l full y dep leted , then char ge the hand set i n the telep hone base o r cha rger for up to 1 6 hour s. If t he ab ove m easure s do not co rrect t[...]

36 Appendix Rese t the tele phone base by unp luggi ng th e elec trica l powe r to the b ase. W ait f or 15 seco nds a nd pl ug it back in aga in. A llow up to one m inute for t he co rdless hand set an d the telep hone base t o syn chroni ze. Othe r ele ctron ic pro ducts such as HA M radi os an d oth er DEC T pho nes ca n cau se inte rfere nce w [...]

37 Appendix Appendix T roublesh ooting If y ou su bscri be to high- speed Inter net s ervice (DSL - dig ital subsc riber line) throu gh your tele phone line, you must i nstal l a D SL lt er be tween the t eleph one li ne co rd and the telep hone wall j ack. The l ter p reven ts noi se an d call er ID prob lems c aused by DS L inte rfere nce. [...]

38 Appendix In s ome c ases, the a nswer ing sy stem is af fected by t he rin ging syste m used by y our tele phone serv ice pr ovide r. If y ou su bscri be to voice mail s ervic e, ch ange t he nu mber o f rin gs so that your answer ing syst em an swers befor e you r voic email answ ers (pa ge 26). To d etermi ne ho w man y ring s acti vate your v[...]

39 Appendix Appendix The answ ering syst em d oes n ot re spond to r emot e com mands . Make sure your remot e acc ess co de is corr ect (pa ge 23). Make sure you are ca lling from a tou ch-to ne tel ephon e. Whe n dia ling a numb er, t here shou ld be tone s. If there are c licks , the n it i s not a tou ch-to ne te lephon e and canno t acti vate [...]

40 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet [...]

41 Appendix Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported [...]

42 Appendix About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment [...]

43 Appendix Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the fo[...]

44 Appendix Limited warranty (continued) How do you get warranty service? To obtain warranty service in Can ada , please visit our website at www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call. Except as prov[...]

45 Appendix Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generat[...]

46 Appendix FCC, ACT A and IC re gulat ions (continued ) T echnical s pec ic ations Frequency control Crystal controlled PLL synthesizer Transmit frequency Hand set: 1921 .5 36 -1 928.4 4 8 MHz T elep ho ne ba se: 1 9 21 .53 6 - 1928.4 48 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary [...]

47 Appendix Index A Ab out c alle r ID 1 8 Ab out c ord les s tele pho nes 4 2 Add a d irec tor y e ntr y 15 Alp hab etic al s earc h 16 Ann oun cem ent 25 Answe r a cal l 1 1 Answe rin g system a nd voi ce mail 2 6 Answe rin g system s etup 2 2 Answe r ON /OFF 22 B Bat ter y 3 3 Bat ter y c harg ing 3 Bat ter y i nst allat ion 3 C Call er ID 18 Ca[...]

48 Index Mes sag e rec or din g time 24 Mes sag e win dow d isp lays 29 Mis se d cal l ind ic ator 19 Mul tip le han ds et use 13 Mute 1 1 N New me ss age in di cati on 27 Num ber of r ing s 23 O Op erati ng ra nge 4 1 P Pacem aker pati ent s 4 1 Paging h and set 12 Par ts c hec kl ist 1 Phon ebo ok (dire ctor y) 1 4 Play mem os 28 Play your own a [...]

VTECH TELECOMMUNICATIONS LTD. A memb er of THE V TECH GROUP OF C OMP ANIES. V T e ch is t he reg istered t radem ark of V T ech Ho lding s Limi ted. Copyr ight © 201 2 for V TECH TELECOMMU NICA TIO NS L T D . All r ights r eser ved. Version 7 0 3/1 2.[...]