VTech CS6519-2 manual

User’s manual www.vtechphones.com Models: CS6519/CS6519-14/ CS6519-15/CS6519-16/ CS6519-17/CS6519-19/ CS6519-2 BC[...]

Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 51 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and opera[...]

T able of cont ents i Getting started . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . 1 Telephone base and charger installation . . . . . . . . . . . . . 2 Battery installation . . . . . . . . . . . . . . . 3 Battery charging . . . . . . . . . . . . . . . . . 4 Installation options . . . . . . . . . . . . . .[...]

ii T able of cont e n ts View dialing options . . . . . . . . . . . . . 37 Save a caller ID log entry to the directory . . . . . . . . . . . . . . . . . 38 Delete the caller ID log entries . . . . . 39 Caller ID log screen messages. . . . . 39 A p p e n d i x ..................... 4 0 Expand your telephone system . . . . 40 Add and register a hands[...]

1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Ge tting star ted Telephone line cord Battery compartment cover (1 for CS6519/ /CS6519- 14/CS6519-15/CS659-16/ CS6519-17/CS6519-19 ) (2 for CS6519-2) Battery (1 for CS6519/ /CS6519-14/ CS6519-15/C[...]

2 Ge tting star ted Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. Contact your DSL service provider for mo[...]

3 Getting started Place the bat ter y wit h the la bel TH IS S ID E UP fac ing up and the wires ins ide t he bat ter y com par tment . 2. Plug the bat ter y co nnec tor secure ly into the soc ket, matching t he orient ation of th e engraved label. 1. Slide t he bat ter y co mpar t ment cover towards the center of th e handset until it c lic ks into[...]

4 Ge tting star te d Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). Battery indicators Battery status Action The screen is blank, or displays Put in charger and flashes. The battery has no or very little charge. The handset cannot be used. Charge without interruption (at least 3[...]

5 Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. Yo[...]

6 Ge tting star te d Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power adapter from the power outlet. Slide the te[...]

7 Getting started Telephone base layout IN U SE li ght Fla she s wh en the re is an inc omi ng cal l, or ano the r te lephon e s har ing th e s ame li ne is in use . Fla she s wh en han dse ts are be ing de reg ist ered . On when a han dse t i s i n u se. On when a han dse t i s b ein g r egi ste red . • • • • / F IN D HAN D SE T Pre ss t o[...]

8 Ge tting star ted Handset layout 1 Whi le revi ewing a c all er ID log en try , p ress repea ted ly to add or remove 1 in fro nt of the ca lle r ID log e ntr y bef ore dialin g o r s avi ng it to the di rect ory (p age 37 ). Pre ss a nd hol d t o s et or dia l y our vo ice mail numbe r (pa ge 14 o r page 21 ). • • Dia lin g k eys Pre ss t o e[...]

9 Getting started MUT E/D ELE TE Whi le on a call, pr ess to mu te the mi cro phon e (pa ge 19). Whi le usin g the dia lin g k eys , p res s t o d elet e digi ts or cha ract ers (p age 18 an d p age 28 ). Whi le the handse t i s r ing ing , p res s t o si lence the rin ger tem porari ly (pa ge 19) . Whe n r evie wing t he dir ect ory , c all er ID [...]

10 Using the menu You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. To enter the hand[...]

11 Telephone settings Ringer tone You can choose from different ringer tones on each handset. Press MENU when the h andset is n ot in use. Press or until the h andset d ispl ays Ringe rs , then pres s SELECT . Press or until the h andset d ispl ays Ringe r tone , then pres s SELECT . The hand set dis plays T one: with the c urrent set ting disp lay[...]

12 T ele phone set tings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. Press MENU when the h andset is n ot in use. Press or until the handset displays Set date/time , then press SELECT . Press or to select the month then p[...]

13 Telephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MENU when the h andset is n ot in use. Press or until the h andset d ispl ays Se t tings , then pres s SELECT . Press SELECT to cho ose LCD l angu age . Press or to choo se Engli sh , Français or Esp añol , then pres s SELECT . Th[...]

14 T ele phone set tings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1 . Contact your telephone service provider for more information and assistance about using y[...]

15 Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, t[...]

16 T ele phone set tings Key tone You can turn the key tone on or off for each handset. If you turn the key tone on, the handset beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset keys. Press MENU when the handset is not in use. Press or until the handset displays Settings , then press SELECT . Pr[...]

17 Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the phone is not in use. Press or until the handset displays Settings , then press SELECT . Press or until the handset displays D[...]

18 Make a call Press or on the handset. When you hear a dial ton e, dial the num ber with t he dial ing ke ys ( 0 - 9 ). The sc ree n d isplay s t he elapse d t ime as yo u talk (in h our s, min ute s a nd sec onds). Whi le ent eri ng number s, press and ho ld PAUSE to ins ert a dia lin g p aus e ( a P ap pears) . Predial a call Enter the number wi[...]

19 Telephone operation Volume During a call, press / VOLUM E or / V OLU ME to adjust the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. The ha nds et ear piece and speak erp hone v olu me set tings are in dep end ent. Mute The mute function allows you to hear the other party but the other party cannot [...]

20 T ele phone ope ration Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a c all, press TO NE . Use the di aling keys to enter the number[...]

21 Telephone operation Check voicemail Press and hold 1 to dial your voicemail number. See Vo ice mai l numb er on pag e 1 4. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such [...]

22 T ele phone ope ration Web address Use this feature to view the VTech website address. Press MENU when the h andset is n ot in use. Press or until the h andset d ispl ays W e b a ddr es s , then pres s SELECT . The han dset di splays the V T ec h website addres s. Transfer a call While on an outside call, you can transfer the call from one hands[...]

23 Telephone operation Find handset Use this feature to find all system handsets. To start paging: Press /FIND HANDSET on the telephone base when not in use. All idle handsets ring and display ** Paging ** . To end paging: Press /FIND HANDSET on the telephone base. -OR- Press , , OFF or any dialing key ( 0-9 , TONE or QUIET # ) on a handset. -OR- [...]

24 Join a call in progress You can use up to two handsets at the same time on an outside call. You can buy additional expansion handsets ( CS6509/CS6509-14/CS6509-15/ CS6509-16 ) for this telephone base. You can register up to five handsets to the telephone base. To share an outside call: When a handset is already on a call and you would like to j[...]

Multip le handset use Intercom Use the intercom feature for conversations between two handsets. You can buy additional expansion handsets ( CS6509/CS6509-14/CS6509-15/CS6509-16 ) for this telephone base. You can register up to five handsets to the telephone base. Press IN T on your handset w hen not in use. If you have only one handset, your hands[...]

Multip le handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. During a c all, press I NT . If you have two handsets, the outside call is put on hold and your handset displays Calling HS X . If you have three or more handsets, your handset displays Intercom to . Use the dialing key[...]

About the directory The directory can store up to 50 entries which are shared by all system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. Dir ect ory e ntr ies a re share d b y all sy stem han dse ts. Any mo difica tio ns ma de on on e h andse t a pply to all sys tem hand set s. Whe n y ou ac ce[...]

Director y Add a directory entry Press MENU when the p hone is n ot in use. Press or to scroll to Dire c tor y , th en press S ELECT . Press SELECT to cho ose Ad d cont act . When Ente r numb e r dis plays, use the di aling keys to enter a number (up to 30 digi ts ). Press or to move the cursor to the left or right. Press DELETE to backspace and er[...]

Director y Add a directory entry -OR- Use the di aling keys to enter a number ( up to 3 0 dig its) when the p hone is not i n use. Press SELECT . The hand set disp lays Enter numb e r . Press or to move the cursor to the left or right. Press DELETE to backspace and erase a digit. Press and hold DELETE to erase all digits. Press and hold PAUSE to en[...]

Director y Review and dial from the directory Entries are sorted alphabetically. Press when the phone i s not in use. The hand set dis plays Entrie s in D IR X an d then t he first e ntr y in th e direc tor y . Press or to browse. When the desire d entr y d isp lays, press or to dial. -OR- Press MENU when the phone is not in use. Press or to scrol[...]

Director y Edit a directory entry Search for th e desired e ntr y in t he direc tor y (see Review an d dial fro m the dire c tor y or Alph ab et ical s e arch o n page 30). When the desired entry appears, press SELECT . The handset displays Edit number and the stored number. 3. Use the dialing keys to edit the number. Press DELETE to backspace and [...]

Director y Speed dial You can copy up to 9 directory entries into the speed dial locations ( 0 and 2 - 9 ) so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to the speed dial entries on one handset apply to all. Assign a speed[...]

Director y Reassign a speed dial entry Press MENU when the p hone is n ot in use. Press or to s croll to Dire c tor y , the n press S ELECT . Press or to s croll to Sp e e d dial , the n press S ELECT . Pr ess or , or use the dia ling ke ys to choose the speed dial locati on y ou w ant to r eassign. Press SELECT t wic e. The hands et disp lays Reas[...]

About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and t[...]

Cal ler ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The ca ller ID log s tor es up to 50 e ntr ies . Eac h e ntry has up t o 2 4 dig its for the p[...]

Cal ler ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. The nu mbe r s how n i[...]

Cal ler ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store t[...]

Cal ler ID Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press or to scroll to Caller ID log . Then press SELECT twice. 2. When the desired entry appears, press SELECT . The handset displays Edit number and the stored number. 3. Use the dialing keys to edit the numb[...]

Cal ler ID Delete the caller ID log entries To delete an entry: When in th e caller ID l og, press or to browse . Press DELET E to delete the se lec ted entr y . T he hand set dis plays De le ting .. . and then you hear a c onfirm ation tone. To delete all entries: Press MENU when the p hone is n ot in use. Press or to scroll to Calle r ID l og , [...]

Expand your telephone system Your telephone base can support up to five handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets ( CS6509 / CS6509 - 14 / CS6509 - 15 / CS6509 - 16 , purchased separately) t[...]

41 Appendix Appendix Replace a handset If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make der egi strat ion easi er, read al l of the in struc tio ns be low befo re you b egi [...]

42 Screen messages Appendix Call log empty There are no caller ID log entries. Calling HS X (for models with two or more handsets only) You are calling another handset (for intercom calls). Contact deleted A directory entry is deleted. Directory empty There are no directory entries. Directory full The directory is full. You cannot save any new entr[...]

43 Appendix Appendix Screen messages Number repeated The tel ephone number you h ave ent ered i s alrea dy sto red in the dir ectory . Out of range or no pwr at base The telephone base has lost power, or the handset is out of range. Phone The handset is on a call. Put in charger The battery is very low. Put the handset in the telephone base or char[...]

44 Appendix Handset and telephone base indicators Telephone base lights Handset lights On when the handset speakerphone is in use. CHA RGE On when the handset is charging in the telephone base or charger. Handset icons IN USE On when the telephone line is in use. On when you are registering a handset. Flashes quickly when there is an incoming call.[...]

45 Appendix Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, vis it our we bsite at www.vt ech phones .co m or c all 1 (80 0) 595-95 11. In Ca nad a, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. Make sure the battery is installed a[...]

46 Appendix Troubleshooting My cordless handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. Move the cordless handset closer to the telephone base. You may have moved out of range. Reset the telephone base. [...]

47 Appendix Appendix Troubleshooting Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem[...]

48 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID pr[...]

49 Appendix Appendix Troubleshooting The telephone does not receive caller ID while on a call. Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. The caller may not be calling from an area which supports caller ID. Both your and the caller’s telephone service providers must use equipment c[...]

50 Appendix Troubleshooting I have accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English. While the phone is not in use, press MENU once then enter 364# . While on a call, press MENU once then enter 364# . Then the call ends automatically. Common cure for electronic equipment. If the telephone is[...]

51 Appendix Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wal[...]

52 Appendix Important safety instructions Battery CAUTION: Use Only Supplied Battery. Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be tox[...]

53 Appendix Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or [...]

54 Appendix The RBRC ® seal The RBRC ® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ® program provides a conveni[...]

55 Appendix Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generat[...]

56 Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this [...]

57 Appendix Appendix California Energy Commission battery charging testing instructions Thi s tel ep ho ne is s et up t o co mp ly wi th t he e ner gy- con ser vin g st an dar ds r ig ht ou t of t he b ox. Th ese ins tr uc ti on s are i nten de d for Ca li for nia En erg y Co mm is si on (CEC) comp li an ce te st ing o nl y . W he n the CEC bat ter[...]

58 Appendix For C-UL compliance only Mesures de sécurité importantes Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone : Lisez et comprenez bien toutes les instructions. Observez toutes les instructions et mises en gar[...]

59 Appendix Appendix N’utili sez pa s le té léphon e pour rappor ter une fuite de gaz à pro ximité de la fuite. En cer taines circons tances , une f lammèc he pour rait ê tre pro voquée lorsqu e l’ad aptateu r est branché à une prise de cour ant, o u lorsq ue le combiné est d éposé s ur le socle. Ceci e st un é véneme nt comm un a[...]

60 Appendix For C-UL compliance only À propos des téléphones sans l Con dential ité : Les mêmes cara ctérist iques qui constit uent d es a vantage s pour les téléph ones s ans fil affic hent ég alemen t de s restr iction s. L es appe ls tél épho niques son t trans mis en tre le comb iné sa ns fi l et le socl e par l e biai s d?[...]

Appendix Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the follo[...]

62 Appendix Limited warranty How do you get warranty service? To obtain warranty service, please visit our website at www. vtechp hone s.com o r call 1 ( 800) 59 5-9511 . In Cana da, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE : Before calling for service, please review the user’s manual - a check of the Product’s controls and feat[...]

63 Appendix Appendix Technical specications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448MHz Telephone base: 1921.536-1928.448MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Po[...]

64 Index A About caller ID 34 About cordless telephones 54 Add a directory entry 28–29 Add a handset 40 Add a speed dial entry 32 Alphabetical search 30 Answer a call 18 B Battery 52 Battery charging 4 Battery installation 3 C Caller ID 34–39 Call log display screen messages 39 Call transfer 22 Call waiting 19 Chain dialing 24 Charger installat[...]

65 Index Speed dial 32–33 Store a directory entry 28–29 Store a speed dial entry 32 T Technical specifications 62 Telephone base indicators 44 Telephone base installation 2 Telephone base layout 7 Telephone base lights 44 Telephone base ringer 10 Temporary tone dialing 20 Time and date setting 17 Tone dialing 17 Troubleshooting 45–50 U Using[...]

VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All right reserved. 05/14. CS6519-X_WEBCIB_V2.0 Document order number: 91-006067-020-100 Designed to fit your home. And your life.[...]