VTech Ia5854 manual

www.vtechphones.com TABLE OF CONTENTS 1 Table of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . 4 Before You Begin . . . . . . . . . . . . . . . . . . . . . 4 Parts Check List: . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose Location . . . . . . . . . . . . . . . . . . . [...]

TABLE OF CONTENTS www.vtechphones.com 2 Connect with the Answering System . . . . . . . . . 32 Voice Menu . . . . . . . . . . . . . . . . . . . . . .32 Remote Access Commands . . . . . . . . . . . . . 32 Batteries . . . . . . . . . . . . . . . . . . . . . . . . 34 Battery Care and Maintenance . . . . . . . . . . . . 34 Replacing the Handset Battery[...]

NEED HELP? This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the benet of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and ever[...]

www.vtechphones.com 4 Before You Begin GETTING STARTED Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. 1. Base Unit 2. Hand set 3. Tele phone Line Cord 4. Desk /Wall Mount Brack et 5. Belt Clip 6. Base Powe r Adap tor 7. Batt e[...]

www.vtechphones.com 5 GETTING STARTED Getting Started Installation Choose Location For maximum performance of your cordless telephone system: 1 . C hoo se a ce ntra l loc atio n for your b ase un it. 2. Ins tall yo ur bas e uni t and han dset aw ay from e lec tron ic equ ipm ent, s uch a s per sona l co mpu ters, t elevi sio n sets a nd mic rowave [...]

www.vtechphones.com 6 GETTING STARTED Installation Connect Power and Telephone Line Cords Modular telephone jack Standard electrical outlet Connect the power cord. After charging the battery for at least 16 ho urs, c onne ct the t elep hone line cord. • Ins tall the base unit a wa y f ro m el ec t ro ni c equipment such as personal comp uters, te[...]

www.vtechphones.com 7 GETTING STARTED Getting Started Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. See position one below for instructions. Desk/Table Installation To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and sh[...]

www.vtechphones.com 8 GETTING STARTED Installation Charge the Handset Battery Plac e the hands et in the base or ch arger. N EEDS CHAR GING will a ppear on the ha ndset . C harge the batte ry for at le ast 16 hour s the rst t ime. Set Language Mode • Pre ss PRO G, th en pre ss ▲ or ▼ until LANGUA GE is displ ayed. Press SELECT . • The cu[...]

www.vtechphones.com 9 GETTING STARTED Getting Started Installation Set Handset Date and Time If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually: • Press PROG, then press or unt il DAT E/TIM E is d isplay ed. [...]

www.vtechphones.com 10 GETTING STARTED If you subscribe to DSL service: If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter. Belt clip (optional) Instal[...]

www.vtechphones.com 11 Basic Operation BASIC OPERATION Telephone Operation Handset Operation 1. M ake a C all Pres s PHO NE , the n dial t he num ber. - OR - Dia l the n umbe r ( u se to bac ksp ace an d make co rrec tio ns) , t hen pr ess PH ONE t o cal l. 2. F las h/ Cal l Waiti ng Dur ing a c all, pr ess t o rec eive an in com ing ca ll, if c al[...]

www.vtechphones.com 12 BASIC OPERATION Telephone Operation Base Operation 11. CHARGE/IN USE • F lashes in un ison w ith an incom ing ca ll’s ri nging. • F lashes slowl y when the handset is in use, or the answe ring syst em is answer ing a call. • G lows s teadil y when the h andset is ch arging. 12. LOCATE HANDSET Press to page the handset[...]

www.vtechphones.com 13 Basic Operation BASIC OPERATION Telephone Operation When you have a message waiting, the handset will display: Clear Message Waiting Alert If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by: 1 . Pres s PROG o n the han dset . 2. Pres s or until s cree n disp lays ME[...]

www.vtechphones.com 14 BASIC OPERATION Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance - which can vary with the locations of the base and handset, the weather, and the construction of your ho[...]

www.vtechphones.com 15 Basic Operation BASIC OPERATION Telephone Operation Display Screen Messages Screen Displays: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON The handset is in use. ** PAGING ** The base is paging the handset. BATTERY LOW The battery needs to be recharged. SCANNING...[...]

www.vtechphones.com 16 BASIC OPERATION Speed Dialing Presses Dial Key Once Twice 3 Times 4 Times 5 Times 6 Times 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * * # & ‘ , - . # Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the [...]

www.vtechphones.com 17 Basic Operation BASIC OPERATION Speed Dialing SPEED EDIT ERASE 8005959511 01 • If the location is not empty, your new entry will be stored in place of the old and will delete the fo rme r en try . Ta ke caution to not save over entries you do not wi sh to del ete fro m speed dial memory. 5. After you enter the name, press S[...]

www.vtechphones.com 18 BASIC OPERATION Speed Dialing Delete a Number/Name Stored in Speed Dial 1. Pres s and hold t he spe ed di al loc ation key (1 -9) o f the entry you wi sh to delet e. 2. When the scre en displ ays the en try you wa nt to del ete, pre ss SELE CT . Then press or until ERAS E as hes. 3. Press SELECT . The screen dis plays ERAS[...]

www.vtechphones.com 19 Basic Operation BASIC OPERATION Telephone Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. Store a Number/Name in the Directory 1. Press P ROG . The sc reen d isplay s DIR ECTO[...]

www.vtechphones.com 20 BASIC OPERATION Telephone Directory 3. When the scree n displ ays the entry you wan t to ed it, pre ss SELE CT . The n pres s or unti l EDIT ash es. 4. Press SELECT . The screen disp lays t he nam e and numbe r. The curso r app ears a t the end of the name . Use , and t he dial p ad keys to edit the name. Press S ELECT to [...]

www.vtechphones.com 21 Basic Operation BASIC OPERATION Telephone Directory 6. Press SELEC T . You ’ll h ear a conrm ation beep. Move a Number/Name to the Speed Dial Memory 1. Press . The s creen displ ays DI RECTOR Y . 2. Press or to scroll alpha betica lly t hrough entri es st ored i n dire ctory. — O R — Pres s the dial pad ke y for the [...]

www.vtechphones.com 22 BASIC OPERATION Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Con[...]

www.vtechphones.com 23 Basic Operation BASIC OPERATION Caller ID About Call History (Caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following infor[...]

www.vtechphones.com 24 BASIC OPERATION Caller ID Delete Records from Call History Delete a Specic Call: 1. Locate the r ecord you wa nt to delet e from call histo ry. 2. Press the DE LETE k ey to delet e. You ’ll he ar a conrm ation beep. Delete All Calls: 1. With t he hands et in idle (off) mo de, pres s and hol d the DELET E key to del et[...]

www.vtechphones.com 25 Basic Operation BASIC OPERATION Caller ID 2. If you wish to ch ange how the number is store d, p ress # . Th e scr een di spl ays an y alt ern ate di ali ng seq uen ces avai lable for th is cal l (area code + numbe r; 1 + area co de + n umb er ; num be r on ly; 1 + num be r). See t he n ote in th e side mar gin for more inf o[...]

www.vtechphones.com 26 BASIC OPERATION Answering System Operation At the Base Audible Indicators Your phone telephone system gives you voice prompts for feature operations and voice conrmations when you press a button or complete an operation. Setting the clock 1. Make s ure th e answ ering syste m is o n. 2. Press TIME/ SET . The system anno un[...]

www.vtechphones.com 27 Basic Operation BASIC OPERATION Answering System Operation At the Base • B y s e t t i n g ann ounce only to on or off, you deci de wh ich announ cement yo ur ca lle rs wi ll he ar wh en th e s yst em an swe rs a c all (t he sy ste m c ome s se t for norma l answ ering , with annou nce o nly tu rned off) . See Set anno unce[...]

www.vtechphones.com 28 BASIC OPERATION Answering System Operation At the Base Setting Up Your Answering System You can set up one feature at a time, or you can set up the rst feature and then move on to set up the other features in sequence. 1. Make s ure th e answ ering syste m is o n. 2. Pres s M ENU un til the s yste m anno unce s the fea tur[...]

www.vtechphones.com 29 Basic Operation BASIC OPERATION Answering System Operation At the Base “ Bas e rin ger. T o chan ge the sett ing pr ess CH ANGE . ” On* Off Turn the base ringer on or off. “ Number of rings. To change the setting press CHANGE .” 2 4* 6 Choose how many times the phone will ring before the system answers a call. Toll Sa[...]

www.vtechphones.com 30 BASIC OPERATION Answering System Operation At the Base Message Window Delete Messages • To delete a me ssage, pres s DE LET E w hil e t he m ess age is p layin g. • Press and hold DELET E to dele te al l old messag es. • Yo u ca nn ot d el et e a m es sa ge until it’s been reviewed; deleted messages cannot be r ecove [...]

www.vtechphones.com 31 Basic Operation BASIC OPERATION Answering System Operation At the Base Window Display: When: 0 No messages. 1-98 Total number of messages, or message number during message playback. 0-99 <--> F Memory is full, or total number of messages is 99. 1 to 99 (counting) Dur atio n of annou ncem ent or mem o r ecor ding (m axim[...]

www.vtechphones.com 32 BASIC OPERATION Answering System Operation - Remote Access Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1. Dial y our te lephon e num ber. 2. When the syst em answer s, enter you r r emote acc ess code (pr eset to 19 ). The sy stem beep s o nce and then announ[...]

www.vtechphones.com 33 Basic Operation BASIC OPERATION Answering System Operation - Remote Access Function: Command: Delete message Press 3 while message is playing. Press 3 3 to delete all old messages. Review announcement Press #7 ; system plays announcement, then beeps. Record announcement Press *7 ; after beep, record announcement, press 5 to s[...]

www.vtechphones.com 34 BASIC OPERATION Batteries Battery Care and performance: After your battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 5 hours While not in use (standby*) up to 6 days * H andset is off the bas e unit o r charg er but not in use. • T he bat tery n eeds c [...]

www.vtechphones.com 35 Additional Information ADDITIONAL INFO Troubleshooting If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.[...]

www.vtechphones.com 36 ADDITIONAL INFO Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you[...]

www.vtechphones.com 37 Additional Information ADDITIONAL INFO Problem Suggestion CAN’T CONNECT displays on my handset. • Only o ne handse t of your pho ne system c an be in use (of f h ook) at a time . F or examp le, if HS1 is o n a ca ll and HS2 p resse s the P HONE b utton , CAN’ T CONN ECT wi ll dis play. Be sur e only one hands et is in u[...]

www.vtechphones.com 38 ADDITIONAL INFO Problem Suggestion I get noise, static, or weak signal even when I’m near the base. • Pres s the CHAN button while on a call until the in terfe rence has be en el iminat ed. • Other elect ronic produc ts can cause inter ferenc e with your cordle ss pho ne. Tr y inst alling your phon e as far awa y fr om [...]

www.vtechphones.com 39 Additional Information ADDITIONAL INFO Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ring er ac tivate d. Re fer to th e sec tion( s) on ring er s electi on in thi s use r’s manu al. • Make s ure the t elepho ne line cord is p lugged rmly in to the ba se unit and the tele[...]

www.vtechphones.com 40 ADDITIONAL INFO Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Pres s the CHAN button while on a call until the in terfe rence has be en el iminat ed. • Other elect ronic produc ts can cause inter ferenc e with your cordle ss pho ne. Tr y inst alling your phon e as far awa y fr om t hes[...]

www.vtechphones.com 41 Additional Information ADDITIONAL INFO Problem Suggestion My Caller ID isn’t working. • Calle r ID is a su bscrip tion se rvice. Y ou must s ubscri be to thi s servi ce for th is feat ure to wo rk on your phon e. • Your call er mus t be c alling from an ar ea tha t sup ports caller ID. • Both you and yo ur cal ler’s[...]

www.vtechphones.com 42 ADDITIONAL INFO Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone [...]

www.vtechphones.com 43 Additional Information ADDITIONAL INFO Warranty Statement 4. Pro duct t o the ex tent t hat th e prob lem is c ause d by use w ith no n-VTech e lec tric al ac cess ori es; or 5. Prod uct w hose w arra nty/q ualit y st icker s, Pro duc t seri al num bers p lates o r elec tro nic se rial n umbe rs have b een re moved , alter ed[...]

www.vtechphones.com 44 ADDITIONAL INFO Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplu[...]

www.vtechphones.com 45 Additional Information ADDITIONAL INFO FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm[...]

www.vtechphones.com 46 ADDITIONAL INFO FCC, ACTA and IC Regulations * Remain on the line and briey explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subjec[...]

www.vtechphones.com 47 Additional Information ADDITIONAL INFO Technical Specications Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Receive Frequency Base: 5863.80 - 5872.5 MHz Handset: 912.75 - 917.10 MHz Channels 30 Nominal Effective Range Maximum power allowed by[...]

www.vtechphones.com 48 INDEX A About announcements 26 About call history 23 Additional information 35-47 Answering system operation - remote access 32-33 Answering system operation at the base 26-31 Audible indicators 26 B Basic operation 11-33 Batteries 34 Battery care and maintenance 34 Before you begin 4 Belt clip (optional) 10 C Call screening/[...]

www.vtechphones.com 49 INDEX O Operating range 14 P Parts check list 4 R Range 14 Reassign locations in speed dial 18 Record a memo 30 Record your announcement 27 Remote access commands 32 Replacing the Handset Battery 34 Review call history 23 S Set Handset date and time 9 Set language mode 8 Set the dial mode 8 Setting the clock 26 Setting up you[...]

VTECH TELECOMMUNICATIONS LTD. A memb er of THE V TECH GROUP OF COMP AN IE S. Dist ributed i n the U.S.A . by VT ech Co mmunic ations, In c. ; B eav er ton, Or egon. Dist ributed i n Canada by V T e ch Comm unicati ons Canad a, Ltd.; Suite 200, 7671 Ald erbri dge Way , Ri chmo nd, B.C . Copyr ight © 200 5 for V TE CH T ELE CO MMUNICA TIONS L T D . [...]

U s e r ’ s M a n u a l www.vtechphones.com Model : ia5854[...]