VTech ip8301 manual

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2 Congratulations on purchasing your new VTech product . Before using this telephone, please read the Important safety instructions on page 89 of this manual. The information contained in this manual is believed to be correct at the time of printing. Some of the contents in the phone may differ dependin g on the software version in your phone. This[...]

3 Table of C ontents Package Conte nts List 5 Getting to know th e ip8301 6 Phone Keypad and Screen Layout 6 Handset Status Icons 7 Using the H andset 8 Chart of charac ters 9 Chart of sym bols 10 Base Layout 11 Activation 12 Activating the P hone 12 Basic Calli ng Features 13 Answering a call 13 Making a call 14 Making an in ternal “Intercom” [...]

4 Regulations 93 Technical Specifications 95 Frequency control 95 Transmit freque ncy 95 Receive fre quency 95 Channels 95 Nominal effe ctive range 95 Size 95 Weight 95 Power require ments 95 Memory 95 Troubleshooting 96 During Inst allation 96 During Activation 97 Feature Speci fic 103 Index 105[...]

5 Package Contents List Package Contents List[...]

6 Getting to know the ip8301 Phone Key pad an d Screen Layout Phone Keypad and Screen Lay out Features 8. Display Screen – Screen f or Visual display 9. Right softkey – Press th is key to select the action shown on the bottom right of the screen. 10. REDIAL/REMOVE – P ress this key to bring up a list of recently dialed numb ers, or to delete [...]

7 Hands et Status Icons Handset Status Icons 1. No connection to th e telephone base. Make sure the telephone base i s powered on and the tel ephone is withi n its range. 2. The handset is not r egistered to a telephone base. S ee page 40 for regi stration instructions. 3. Handset has signal and is communicatin g with the telephone base. 4. There a[...]

8 Using th e Hand set Softkeys The handset ha s two softkeys th at serve multi ple functions. The te xt sh own above the softkey indi cates the current function of the key. If n o text is shown, then th e key has no functi on . Basic navigation • Press up or down navig ation key or to move from one text box to another. • Press the left or right[...]

9 Chart of charact ers Use the dial pad and the chart below to ente r a text. Each press of a parti cular key causes characters to be displayed in the following order: Lower case: Getting to know the ip8301[...]

10 Upper case: Chart of symbol s Press the * key in text entry mod e will present a chart of different sym bols as shown in the following table. Getting to know the ip8301[...]

11 Base Layout 7. RESET – Press the rese t button while the telephone base i s powered on to reboot th e system. Press and hold the reset button for 10 secon ds while the telephone base i s powered on to reset the system PIN to the default (0 000), clear the call hi story, and perform a software reboot. 8. TELEPHONE LINE JACK – Connects to your[...]

12 Activation Activating the Phone The phone needs to be acti vated to use Comcast features. To acti vate your phone: • Press center Navigati on key/ SEL / to select the acti vation link “Activate your Com cast Digital Voi ce service” • The screens will guide you through the activati on process. Activation[...]

13 Basic Calling Features Answerin g a call The handset allows you to answer int ernal as well as external call . • To answer the incomi ng call, press softkey Answer or key on the hand set. Once the call is connected, the screen will display call connection screen with destin ation number. • To disconnect the call , press OFF key. Basic callin[...]

14 Making a ca ll To make an external call: • Use keypad to enter the destination nu mber you wish to reach and press Call softk ey / key to make the call. A splash screen will be di splayed with the destination number. • Call connecting screen an d call in progress screens will follow with the destin ation number and the ti mer displaying th e[...]

15 Making an intern al “Interco m” call The handset allows you to make internal as well as external call. To make an int ernal call: • Use keypad to enter the destination han dset number you wish to reach and press so ftkey Intercom / key to make the call . A splash screen will be displayed with desti nation handset number. • Call connectin[...]

16 Answerin g an ext ernal call during a n “Interco m” call • During an intercom call , when there is an i ncoming external call, press softkey Ans wer on the han dset and the intercom call will end automaticall y. • To end the intercom cal l without an swering the incoming call, press OFF on the hand set. Call waitin g for External C alls [...]

17 Redial The handset allows you to redial a number. • To redial a number press the REDI AL/REMOVE key, a li st of last dial ed numbers is displa yed. • Use up or down navi gation key or to choose the entry. • Press key to make a call to the s elected entry. For more informati on about the calli ng features, refer the ‘ welcome kit ’ avai[...]

18 Basic Phone Operations Handset Sp eak er phone an d han ds-free • During a call, press key to select between speake rphone and normal handset use. Mute • While you are on a cal l, press softkey Mute to prevent the other end party to h ear your voice, and press softke y UnMute to return to tw o-ways conversation. Volume • During a call, pre[...]

19 Remote Firmware Upgrade Remote Firmware upgrade i s a process of upgradi ng your phone for any updates in the network. This process is initiated in the Silver Base whenever there are an y new software updates avai lable in the server. Thi s process happens while you are on the Home screen or accessing any of the onl ine services. There wi ll be [...]

20 Multiple Profiles If you have Comcast.ne t email accounts, you will be able to create mul tiple profiles. If you are logged int o your profile, you will be able to access Email and Network Address book f eatures. If you are not logged into your profil e, you will have access only to Visual voicemail , Yellow pages, Local Address book, Headli nes[...]

21 Create Ne w user This feature all ows you to create a new profi le: • From the Home screen ch oose the Login softkey. • Choose Create New User and P ress center Navigati on key/ SEL / . • Type the user name and password and press OK softkey. • If the user name and pa ssword is vali d, then the profile will be created successfull y and wi[...]

22 Profile log in and logo ut If you have to login to your pro file, • Press the softkey Login from the H ome Screen • Choose the profil e and press center Navigati on key/ SEL / . • Type in the password and press OK s oftkey. • You will be l ogged in If you have to logout from your profile, • Press the softkey Logout f rom the Home scree[...]

23 Profile Settings Delete User This feature all ows you to delete a user: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Choose the Profile Settings m enu option and press the c enter Navigat ion key/ SEL / to select.[...]

24 Auto Logou t This feature all ows you enable / disable the auto logout opti on and set an au to logout timer if en abled: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Choose the Profile Settings m enu option and p[...]

25 Change D isplay N ame This feature all ows you to Change the Displ ay Name: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Choose the Profile Settings m enu option and press the c enter Navigat ion key/ SEL / to sel[...]

26 Phone Settings Ringer Vo lume This feature all ows you to adjust ringer volu me for ring tone. To set the ri nger volume: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Press the up or down N avigation Key or to cho[...]

27 Keypad To ne This feature all ows you to switch on or switch o ff the keypad tone. When the keypad tone is on, a sound will be generated whil e any key is pressed on the han dset. To set the keypad tone: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to disp[...]

28 Contras t This feature all ows you to adjust the contrast of the handset’s screen. T o set the contrast level : • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Press the up or down N avigation Key or to choose the [...]

29 Reset Sett ings This feature all ows you to reset the phone settin gs to the default. To reset: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Press the up or down N avigation Key or to choose the Phone Settings men[...]

30 Ring Tones This feature all ows you to set ring tone for different types of incomin g calls. To set the ring tone: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Press the up or down N avigation Key or to choose Rin[...]

31 Time Set the Time This feature all ows you to set the time for handset. Foll ow the below steps to set the ti me: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Press the up or down N avigation Key or to choose Time[...]

32 Phone Settings-Time – Set Time[...]

33 Registration Settings Handset S ettings The handset features ar e the features that man age the handset by regi stering to a Base-stati on and selecting a Base-station. Let us exp lore each of the featu res in detail . Register to Base This feature all ows you to subscribe a handset t o a base station: Before registering the handset with th e ba[...]

34 Handset Settings[...]

35 Select Base This feature all ows you to select one of the sub scribed base stations for the hands et. • Press Softkey Menu from H ome screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / . • Press the up or down N avigation Key or to choose the Registrati on Settings menu opti on and press the Select[...]

36 Base Settin gs Change System PIN This feature all ows you to change the system PIN of the base station. Maxi mum number of PIN d igits that can be entered is 4. To change the system PIN: • Press softkey Menu from Home screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu op[...]

37 If y ou forget the PIN, “ reset ” th e base and enter the defaul t PIN in place of Old PIN and change the sys. PIN. To reset the base, pl ease refer to section ‘ Trou bleshooting’ for detai ls. This feature allows you t o change the system PIN of th e bas e stati on. This system P IN i s used only for registering / de-registeri ng a hand[...]

38 De-register Handset This feature all ows you to de-register a handset locked to a particul ar base station. If you hav e received a replacement handset, t hen the handset whi ch you are replaci ng must be deregistered before regi stering the new handset to the base. To de-regi ster the handset: • Press Softkey Menu from Home sc reen • Choose[...]

39 Base Settings[...]

40 Clear VMWI(Voice Mail Waiting Indicator) This feature is used to c lear the Voi ce Mail Waiting Indicator located i n the base station. To clear the VMWI: • Press softkey Menu from Home screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Press the Settings ic[...]

41 Base Settings[...]

42 Help Help – Cal l Featu res This feature all ows you to view the Call Features related queries and the solu tions. • Press softkey Menu from Home screen • Choose the Help icon from M enu screen and pr ess center Naviga tion key/ SEL / to display the settin gs menu options. • Press the up or down Navigati on Key or to cho ose Call Featur [...]

43 Help – O nline Servi ces This feature all ows you to view the Onlin e Services related queri es and the soluti ons. • Press softkey Menu from Home screen • Choose the Help icon from M enu screen and pr ess center Naviga tion key/ SEL / to display the settin gs menu options. • Press the up or down Navigation Key or to choose Online Servic[...]

44 Online Services Weather Updates This feature all ows you to view the updated we ather report based on the zi p code provided. • Press the left or right Navigation Key or to choose Weather icon in the Home screen, and press the center Navigation key/ SEL / to select. You can al so choose Weather icon by selecti ng the softkey Menu and then sele[...]

45 Headlines This menu all ows you to browse through Int ernet content such as: new s headlin es, sports scores and your horoscope. • Press the softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Headlines icon in th e Menu screen, and press th e center Navigation key/ SEL / to select. • Headlines screen will [...]

46 Data Connectivity Error • Data Connectivi ty Error occurs when the phone is unable to contact the Comcast Data services. • This error may occur wh ile activati ng the Phone or while accessing servi ces like Weather, Headlin es, Help. Data Connectivity Error[...]

47 Yellow Pages Accessing Yellow Pages This feature all ows you to view Yell ow Pages where the various busin ess listings can be found dependi ng on the specified locati on and the correspondin g contact can be saved / call ed from the phone. Location • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd[...]

48 Previous Locations This feature all ows you to check the last ten p revious locations and ch ange the location by sel ecting any of them • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / . • Select the option Locati on using up or down Navi gation key or •[...]

49 Enter full address This feature all ows you to enter the full address if do not have the zi p code of your location. • Choose the Yellow Pages i con using up or down Navigation key or when in Menu screen and press the center Navigation key/ SEL / . • Select the option Locati on and select Enter ful l address opti on • Type the City & S[...]

50 Top Searches This feature all ows you to view the top searche s for various business l istings dependi ng on the specified locati on. • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / . • Select the option Top Searche s and press center Navi gati on key/ SEL[...]

51 Search by Category This feature all ows you to search based on cat egory for various business li stings dependin g on the specified location. • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / . • Select the option Search by Category and pre ss center Navigat[...]

52 Previous Searches This feature all ows you to view the previous se arches for the business li stings dependi ng on the specified location • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / . • Select the option Previ ous Searches and pres s center Navigati on[...]

53 Call Log The handset provides a Call Log of the Miss ed, Answered and Dialed cal ls. You have the opti on to make a call, delete the call and save the call log entries. • The call Log (inclu ded Missed calls, Answered ca lls and Dial ed calls) can store up to 30 entries. • You can review and redial the entries present i n the call log. • E[...]

54 Missed calls The most recent Mi ssed calls with telephone number will be stored i n Missed call s list. • Press softkey Menu wh en in Home. • Choose Call Log using up or down Navigati on key or and press center Navigati on key/ SEL / to display Call Log screen • Press the up or down N avigation key or to choose Missed Calls and press the s[...]

55 Answered Calls The most recent Answer ed Calls will be stored in Answered Calls list. • Press softkey Menu wh en in Home. • Choose Call Log using up or down Navigati on key or and press center Navigation key/ SEL / to di splay Call Log screen • Press the up or down N avigation key or to choose Answered Calls a nd press Select Key to s elec[...]

56 Dialed calls The most recent Di aled calls will be stored in dia led calls li st. • Press softkey Menu wh en in Home. • Choose Call Log using up or down Navigati on key or and press center Navigation key/ SEL / to di splay Call Log screen • Press the up or down N avigation key or to choose Dialed Calls and p ress center Navigati on key/ SE[...]

57 Advanced Features Visual V oiceMail Visual VoiceMail Ac cess-Setup Telephone number • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press Select key to access the voicemai l service. • If the Telephone Number has n ot yet been configu red for the Voice Mail then a message i ndicatin g that telephon[...]

58 Visual VoiceMail Ac cess • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / to access the voi cemail servi ce. You can also logi n to your profil e by selecting the Voicemail icon from the Menu screen • Press right softkey Menu w h en in Home /profile speci fic scree[...]

59 Options-Display New • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / • Press the softkey Options. • Choose Display New usi ng Navigation Key , , or and press cent er Navig ation key/ SEL / . Only the unread mail s are displayed. Visual VoiceMail[...]

60 Options-Display Saved • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / • Press the softkey Options. • Choose Display Saved u sing Navigation Key , , or and press center Navi gation key/ SEL / . Only the read mail s are displayed. Visual VoiceMail[...]

61 Options-Display All • When in the Displ ay Saved Screen press the softkey Options . • Choose Display All usin g Navigation Key , , or and press center Navigati on key/ SEL / . All the mails are displ ayed. Listening to Voicemail • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigat[...]

62 Voicemail – Delete • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navig ation key/ SEL / . • Choose Delete Option usi ng up or down Navigati on key or and press center Navigati on key/ SEL / . • Press the softkey Ye[...]

63 Voicemail - Call • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navig ation key/ SEL / . • Choose the option Call usi ng up or down Navigat ion key or and press center Navi gation key/ SEL / . The contact from whom the [...]

64 Voicemail – Save Nu mber • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navig ation key/ SEL / . • Choose Save Number Opti on usin g up or down Navigation key or and press center Navi gation key/ SEL / . • Type the [...]

65 Email You must login to your profile to access emai l. Email – Access This feature all ows you to view your updated C omcast.net email s. • While logged i n to your profile, Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / t[...]

66 Reading an Email This feature all ows you to read an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / to select • Email screen with the list of Read and Unread email s will be displ ayed. • Press the up or down N[...]

67 Replying to an Email This feature all ows you to reply to an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / to select. Emai l screen with the li st of Read and Unread email s will be displ ayed. • Press the up or[...]

68 Forwarding an Email This feature all ows you to forward an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / to select. Emai l screen with the li st of Read and Unread email s will be displ ayed. • Press the up or d[...]

69 The User can also type i n the email address in the Address screen in stead of selecting th e contact from the Address Book. Email[...]

70 Deleting an Email This feature all ows you to delete an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / . to select. Email screen with the li st of Read and Unread email s will be displ ayed • Press the up or down[...]

71 Refreshing the Email Inbox This feature all ows you to delete an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / . to select. • Press the up or down N avigation key or to choose an email and press the center Navig[...]

72 Address Book While i n Add ress B ook s creen, press t he up Nav igation key t o navigate to th e previ ous contact in the same screen. Press the Down navigat ion key to navigate to th e next contact in the same screen. Press the Left navi gation key to navigate to the l ist of contacts in th e previous screen in the Address book. Press the Righ[...]

73 Viewing Personal Addr ess book This feature all ows you to view the contacts sto red in the Personal/Network Add ress book. To view the Address bo ok: • While in Home screen, press the left softkey Us ers and login to your profil e by tying your password • While l ogged i nto your profile screen, press the i con Address Book usin g left or r[...]

74 Viewing a Contact in Add ress Book This feature all ows you to view the Name, tel ephone number and email address of the contacts stored i n the Address Book. To view a contact in the Address book: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select[...]

75 Making a call from a contact in t he Address Book This feature all ows you to make an outbound ca ll to the contacts stored i n the Address Book. To make an outbound call from the Address book: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select. ?[...]

76 Creating a New Contact in the Shared Address Book This feature all ows you to add a new contact in the Shared Address Book. If you are n ot logged i nto your profile and when you add a n ew contact from the Home screen then the contact will be stored in Shared Addres s book only To add a new contact: • While in Home screen, choose the i con Ad[...]

77 Address Book[...]

78 Creating a New Contact in the P ersonal Address Book This feature all ows you to add a new contact in the Personal Address Book. If you are logged in to your profil e and when you add a new co ntact then you will have options to store the new c ontact in Personal Ad dress book only or in both Personal and Shared Address books To add a new contac[...]

79 Address Book[...]

80 Searching a Contact in the Addre ss Book This feature all ows you to search an existi ng contact from the Address Book. To Search contact: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select, a contact list will be displayed. • Press the key corre[...]

81 Editing a Contact This feature all ows you to edit an existi ng contact stored in the Address Bo ok. To edit an existi ng contact: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select. • Press the Navigation key , , or to choose a conta ct you want[...]

82 Address Book BBooABBook[...]

83 Deleting a Contact This feature all ows you to delete an existin g contact stored in the Address Book . To delete a contact: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select. • Press the Navigation key , , or to choose a contact you want t o de[...]

84 Copy To Phone This feature all ows you to copy a Personal Ad dress Book contact to Phone/Shared Add ress book so that i t is available all the time even in case of network failures To copy a contact: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to sele[...]

85 Battery After the battery i s fully charged, you can expect the foll owing performance: Operation Operating time While in use (talkin g) 2 hours While not in use (standby*) 96 hours (4 days) *Handset is off the tel ephone base but not i n use The battery needs char ging when: • A new battery is i nstalled in th e handset. • The telephone bee[...]

86 Operating Range This cordless tel ephone operates wi th th e ma ximum power all owed by the Federal Communications Commi ssion (FCC). E ven so, this hand set and tel ephone base can communi cate o ver only a certain d istance whi ch can va ry with the locations of the tele phone base and handse t, the weather, and the layout of your home or offi[...]

87 About Cordless Telephones • Privacy : The same f eatures that make a cordless tel ephone conveni ent create some limi tations. Telephone calls are transmi tted bet ween the base an d the cordless handset b y rad io waves, so there i s a possibility that your cordless t elephone conversations c ould be intercepted by r adio recei ving equipment[...]

88 Voice Modem Connections Layout Diagrams A. Tel 1 : prewired wit h RJ11 of the base B. Tel 2 : second telephone line C. USB connector D. Ethernet connector : prewired with RJ 45 of the base E. Reset button : resets the modem as if you power cycled the uni t. Use a non-metalli c object to press this button F. Cable : connector for the coax cable G[...]

89 Important Safety Instructions When usin g your teleph one equ ipment, b asic safety precauti ons shoul d al ways be fol lowed to reduce the risk of fire, electric shock and inj ury, including th e following: 1. Read and understand al l instructi ons. 2. Follow all warni ngs and instructions marked on t he product. 3. Unplug this product fr om th[...]

90 12. Unplug t his product from the wal l outl et and refer s ervicing to an authoriz ed service fa cility u nder the following condi tions: A. When the power suppl y cord or plug i s damaged or frayed. B. If liquid has been spill ed onto the product. C. If the product has b een exposed to rain or water. D. If the p roduct does not operat e n orma[...]

91 Warranty What does this limite d warranty cover? The m anufacturer of this VTech Pr oduct warrants to the holder of a valid proof of pu rchase (“Consumer” or “you”) that the Product and all accessories provided in the sal es package (“Product”) are free from d efects i n material and workmanship, p ursuant to the foll owing t erms an[...]

92 Except as p rovided by appli cable law, you a ssume the risk of l oss or damage durin g transit and transportati on and are responsi ble for deli very or han dlin g charges incurred in th e transport of t he Product(s) to the service location. VTech will return repaired or replaced Produc t u nder this limi ted warranty to you, transp ortation, [...]

93 Regulations FCC Part 15 This equipment h as been tested an d f ound to compl y wi th the requirements for a Cl ass B digi tal device under Pa rt 15 of the F ederal Commu nications Commi ssion (FCC) rul es. Th ese requi rements are in tended to provi de reasonable protection against harmful interference i n a resi dential i nstallation. This equi[...]

94 The Ringer Equi valence Number (REN) is used to determi ne how many devi ces y ou may connect to y our telephone line an d still have them ri ng when you are cal led. The REN for thi s product is encoded as the 6th and 7th characters following the US: in the product identi fier (e.g., i f ## is 03, the REN is 0.3). In m ost, but not all areas, t[...]

95 Technical Specifications Frequency control Crystal cont rolled PLL synthesizer Transmit frequency Handset: 1920-1930 MHz Telephone base: 1920-193 0 MHz Receive frequency Handset: 1920-1930 M Hz Telephone base: 1920-193 0 MHz Channels 5 Nominal effective range Maximum power all owed by FCC and IC. Actual operati ng range may vary according to env[...]

96 Troubleshooting For more detail s, you can also refer the Onscree n Help menu option under Settings menu . If you need any further general / feature relat ed queries, call 1-800-comcast f or support. For activati on specific queries, contact 1-800-931-079 0 for support. During In stalla tion Problem Suggestion Could not fin d one or more of the [...]

97 During Acti vati on If you find the below sh own error screens, foll ow the suggestions gi ven. Problem Suggestion This screen is displ ayed when the phone handse t has lost wireless connection wi th the Silver Base. Please perform the foll owing steps to resolve the issue: • Verify that the Base’s A C adapter is pl ugged in and the Power li[...]

98 The phone system has determi ned that the selected cable conne ction is either not active or has a signal level too low to guarant ee reliable Phone service. To resolve the i ssue please perfo rm the following steps: • Check that all th e coax cable connections are ti ghtened. • Press Retry If this di dn’t solve the problem then perform th[...]

99 • Press Retry. • The system has detecte d missin g configuration data in the Comcast data services. Please contact Comcast at 800-931-0 790 to resolve the issue. • Press Exit to close and try again later. • Press Back to read / accept th e E911 agreement • Call 1-800-93 1-0790 for clarification on the agreement. • Press Back to read [...]

100 • Press Retry • Reconnect the AC ada pter to the Silver Base • Wait until th e power, Internet and Info li ghts are glowing on the Base. This can take up to two minutes • Press the softkey under Sta rt on the handset and follow the onscreen instructions • Press Exit to close and try again later. If the problem persi sts call 800-931-0[...]

101 Inability to hear dia l tone can be caused by a num ber of issues. Please follow the steps below to res olve the issue: • Check if the thi n cable (RJ11) between th e Black modem and the sil ver base is securely conn ected(Tel lin e port of silver base and Tel 1/2 port of the Black modem) • Press the Speaker key as defined on the Fami liari[...]

102 • If you waited 5 mi nutes and did not recei ve a test call, please foll ow the steps below to resolve t he issue: Call your new digi tal Comcast handset from your cel l phone to test service. • Using your cell phone dial the 10 digit telephone number associ ated with your new phone. • If you receive the cal l then your phone sol ution is[...]

103 Feature S pecific Problem Suggestion I can not make any calls from my cordless handset? • Try plugging the cabl e to different jack to find if the issue is isolated to one phone or jack. • While callin g out of your local calling area, confirm that you are diali ng 1, then the area code and t hen the number. • While callin g international[...]

104 Problem Suggestion How do I reset my base? • Press the "reset" button located on the back of t he unit. Until you see the lig hts on the front of the uni t go off. Release the reset button and wai t for the unit to cycl e up. It may take up to five minut es for the unit to reset. • It is very important that you n ot unplu g the Vo[...]

105 Index About Cordless Telepho nes, 84 ABOUT CORDLESS TELEPHON ES, 84 Add a New Entry in the Contact List, 40, 43 Address Book Creating a New C ontact, 40, 41, 43 Deleting a Contact, 45, 46 Editing a Contact, 44 Making a call to a contact in the Address Book, 39 Viewing a Contact in Address Book, 38 Viewing Address Book, 36, 37 ADVANCED OPERATION[...]

106 Making an Outbound cal l, 39 Missed calls, 48 Mute, 12 Online Services, 76 Horoscope Updates, 80 News Headlines, 78 Sports Updates, 79 Weather Updates, 76 ONLINE SERVICES, 76 Operating Range, 83 OPERATING RANGE, 83 Phone Keypad and Scre en Layout, 5 Registration Settings, 27 Regulations , 91 Ring Tone, 23 Ring Tones, 23 Ring Volume, 13, 14, 15,[...]