VTech VT 1962 manual

1 Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The VT 1962 has been designed to offer a new standard in cordless telephone technology. Unlike most other cordless phones, the VT 1962 digitizes your voice using advanced ADPCM digital voice coding to provide noise and distortion free performance.[...]

2 • Face-up Handset charging. • Easy answer - When the phone rings, simply press any key other than OFF, MUTE, or the Volume Keys on the Handset to answer. • Auto hang up when returning the Handset to the Base cradle. • Extension in use indicator. • TONE and PULSE Dialing. • Low Battery Detect and Warning indicator. • Up to 7 hours co[...]

3 Parts Check List 1. Base Unit, Handset and AC adapter 2. One-Line Telephone Cord 3. Battery Pack 4. Wall mount accessory 5. Belt clip INTRODUCTION To purchase replacement battery packs, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267- 7377. T elephone Line Cord A C P o wer Adapter Handset Batter y P ac [...]

4 FCC and IC Regulations This equipment complies with Parts 15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device mus[...]

5 FCC and IC Regulations FCC Part 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14). Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection,[...]

6 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in som[...]

7 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1 . Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do [...]

8 IMPORTANT SAFETY INSTRUCTIONS 12. Unplug this product from the wall outlet and refer servicing to a VTech authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product doe[...]

9 REPLACING THE BATTERY PACK Charging The Handset Battery Pack The Handset of your VT 1962 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base. You should charge the battery pack for 16 hours when you first receive your phone. You'll know the battery pack needs charging whe[...]

10 Place the new battery pack into the battery compar tment Please note the correct position of the battery pack when changing battery Press and Slide Downward Slide in the battery cover Follow the steps below: 1. Remove the battery case cover by pressing on the ridged lines and sliding downward. REPLACING THE BATTERY PACK 4. Replace the battery ca[...]

11 PAG E DELETE TIME/SET SELECT MENU PLA Y/STOP SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 REPLACING THE BATTERY PACK 4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor ma[...]

12 REPLACING THE BATTERY PACK The RBRC TM Sea l The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a [...]

13 REPEA T DELETE M A CHARGI Charge the Handset Battery Pack for 16 hours before using TONE PULSE T one/Pulse Selector GETTING STARTED Charge the Handset battery pack before use. The battery pack recharges automatically whenever the Handset is in the Base Unit. The batteries must be charged for 16 hours before using your phone for the first time. S[...]

14 PAG E DELETE TIME/SET SELECT MENU PLA Y/STOP SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 GETTING STARTED Connect Telephone Line Cord Plug one end of the telephone cord into a wall jack and the other end into the back of the Base Unit. Check for a dial tone. After the battery pa[...]

15 VOLUME PAG E SKIP/QUICK REPEAT/SLOW DELETE TIME/SET SELECT MENU Using The Wall Mount Adapter 1. Choose a spot near an electrical outlet and a telephone jack. You phone requires a modular telephone jack and a standard electrical outlet (120v AC). The power cord is six feet long; make sure there is an electrical outlet within reach of the Base Uni[...]

16 THE LCD DISPLAY LCD Display Messages is displayed when the Handset microphone has been muted. is displayed when the Handset ringer has been programmed off. the PHONE ON indicator is displayed when the phone is in use. is displayed when the unit is in a low- battery condition. The Handset typically operates for at least 5 minutes after the low ba[...]

17 THE HANDSET LAYOUT THE HANDSET FEA TURES Charging Contacts Memory Key T one (T emporary T one) Caller ID K ey Redial K ey Mute K ey Clear/Delete K ey Program K ey Microphone Dialing K eys (0-9) LCD Display Phone K ey Off K ey Hold K ey Antenna Battery Compar tment V olume Up &D o w n Headset Jack[...]

18 THE BASE UNIT LAYOUT THE B ASE UNIT FEA TURES VOLUME PAG E SKIP/QUICK REPEAT/SLO W DELETE TIME/SET SELECT MENU PLA Y/STOP MAIL BOX 1 SPARE BA TTERY CHARGING IN USE MEMO ANSWER ON/OFF MAIL BOX 2 MAIL BOX 3 TONE PULSE T one/Pulse Selector AC P ower J ack Phone Cord Jac k Memo K ey Answ er On/Off K ey Handset Charge Indicator Spare Battery Indicato[...]

19 Storing The Phone should be OFF Enter Phone number Press Y ou will see Enter Memory location (01-20) QUICK REFERENCE GUIDE To Mute A Call • Press MUTE to disable the Handset microphone. • Press MUTE again to return to normal two way conuersation. To Page The Handset • To page from the Base, press PAGE . • To cancel the PAGE either press [...]

20 Memory Dialing Press Press Y ou will see Enter Memory location (01-20) CID - Caller ID Press Y ou will see QUICK REFERENCE GUIDE * • To view the time and date of the call press and hold the (7) key. The time and date will be shown along with the phone number. You will see something like: As long as the key is held down • To view other calls,[...]

21 BASIC OPERATION Making Calls You can make calls directly from the Handset whether you are at the Base or away from it. NOTE: There are two different ways to dial a number: 1. Press the PHONE key and wait for dial tone. Then dial the number you want. Or 2. Enter the number onto the display first, then press the PHONE key. This will dial the numbe[...]

22 T emporar y T one Dial your number Press Press the number or symbols Press to end your call Switching Calls T o switch over to the new call Press T o switch back to the first call Press Again ADVANCED FUNCTIONS Call Waiting While you are on a call, you will hear an alert signal, warning that a second caller is trying to reach you. CALL WAITING i[...]

23 Checking Ringer Types Press Press Press again Press T urning Off the Ringer Press Press Press Press Changing Ringer T ypes Press Press Press or Press or ADVANCED FUNCTIONS Turning Off The Ringer To turn off the ringer do the following: Press PROG or OFF to exit. Changing Ringer Types To program, the Handset must be OFF . To select a different ri[...]

24 ADVANCED FUNCTIONS CLR/DEL Key Function The CLEAR and DELETE functions can be accessed separately depending on how long the key is held down. For example, to clear the last digit entered on the display, press the CLR/DEL key for less than 1 second. Press and hold the CLR/DEL key for more than 1 second to completely clear the LCD. The DELETE func[...]

25 Storing Speed Dial Numbers Dial your Phone number Press Enter location (01-20) MEMORY DIALING • Enter the memory location (01..20) you wish to store the number in. As soon as the second memory location digit is entered, the unit will emit a happy tone (a short series of beeps) to confirm successful programming and exit program mode. Storing Me[...]

26 MEMORY DIALING Press PHONE , the number on the display will be dialed after a 2 second pause. NOTE: The ability to temporarily add memory contents to digits already entered on the display operates in the same way for CID and speed dial memories. In this way, long distance and area codes (for example, 1503 ) can be entered on the LCD and can pref[...]

27 CID-CALLER ID NOTE: You must be in an area where CID service is available and you must subscribe to it to use this feature. If you do not subscribe to the CID service, the phone will still operate normally except that the CID information is not received or displayed. Receiving and Storing Calls This unit receives and displays all CID information[...]

28 CID-CALLER ID Special Message Indicators Out of Area Calls If for any reason the telephone number of the caller is unavailable, or if the caller is outside the CID service area, the message UNAVAILABLE is displayed on the LCD. "Private" Calls If the caller has exercised the option to block his or her number from being sent, then the di[...]

29 Reviewing CID Recor ds Press Press the and keys Press and hold the to view phone number and time/day Press to dial OR Press to exit CID-CALLER ID Reviewing Numbers Calls stored in memory can be reviewed by pressing CID . The display will show the number of the most recent (CALL #01). The top line of the display is used to indicate the memory loc[...]

30 Deleting Numbers Pressing the CLR/DEL button deletes the CID number displayed. • While the phone is in CID mode, press the CLR/DEL key once to delete the current call and the display will show: • The older CID records will be moved forward by one location . • Press and hold the CLR/DEL key for more than 2 seconds to delete the entire conte[...]

31 ANSWERING SYSTEM SETUP Default Answering System Settings : The Answering System is preset to have the following default settings: Security Code: 19 Audible Message Alert: OFF Date & Time: Mon 12:00am Rings to answer: 4 Announce Only : OFF Answering System Program- ming Overview Setup order for the Answering System is: Set Outgoing Message (O[...]

32 VOLUME PAGE SKIP//QUICK REPEAT/SLOW DELETE TIME/SET SELECT MENU PLAY/ST OP MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Recording Y our OGM Press Press Press MENU PLAY/ST OP MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 MEMO PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Press Press Pr[...]

33 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Press Press (DA Y) Press Press (HOUR) Press Press (MINUTE) Press Setting Day & Time SELECT MENU TIME/SET SELECT TIME/SET SELECT TIME/SET PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y C[...]

34 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Press Press Press Setting the Base Ringer SELECT MENU TIME/SET PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 Note: You can store one OGM for Announce Only mode, and a separate OGM for Normal (accept messages) mode. The appropriate OGM w[...]

35 Leaving a Message (Incoming Message) The Answering System will answer a call (according to the current ring selection), then play the OGM, followed by a beep to signal the start of recording. • Default mailbox is MAILBOX 1. • If your want to record the incoming message in specific mailbox, press " x" ( 1, 2 or 3) during OGM playbac[...]

36 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Press Deleting Messages Press DELETE PLAY/ST OP MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 Deleting Messages • Press DELETE at any time during message playback to delete the current message. • All[...]

37 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Adjusting Playback Speed Press Press REPEA T/SLOW SKIP/QUICK PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BO X 3 Call Screening Call Screening allows you to listen to incoming messages through the Base unit as they are being recorded. When t[...]

38 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF P ower F ailure PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Memory Full PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 Memor[...]

39 BASE UNIT MESSAGE WINDOW (LED) • The large Base Unit LED provides useful data on the status of your VT 1962 answering device. Below are examples of the LED data: The LED displays: Flashing number 0 CL flashing A F flashing 99 flashing 1-8 -- -- flashing What it means: You have that amount of new messages You have no new messages The clock need[...]

40 Remote operation allows you to control the functions of the Answering System when you are away from the Base, and call from an outside telephone line. The Answering System cannot be accessed from another telephone on the same line. You can access many of the Answering System functons from a remote location, such as listening to messages, changin[...]

41 Repeat Messages During Playback 1. Press "#4" once during message playback to repeat the current message. 2. Press "#4" twice within 2 seconds to skip to the previous message. Skip Messages During Playback 1. Press "#6" once to skip forward to the next message. Stop Message Playback 1 . Pressing "#5" durin[...]

42 REMOTE OPERATION OF ANSWERING SYSTEM The advanced voice menu is as follows: • Press "#7" to review outgoing message. • Press " 7" to record outgoing message. • Press " 8" to record memo. • Press "#4" twice to repeat previous message. • Press "#0" to turn the system on or off. • Press [...]

43 ADDITIONAL OPERATING TIPS Out Of Range When Phone Is On If you are presently engaged in a phone conversation move closer to the Base. If the Base Unit does not communicate with the Handset within 25 seconds of losing contact, it will automatically hang up. Out Of Range When PHONE Is OFF If the phone is OFF , the Handset and Base still monitor ea[...]

44 HEADSET OPERATION Your Vtech cordless phone is equipped with a 2.5mm Headset Jack for usse with an sptional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the Vtech cordless phone. To purchase a Headset, call Vtech at 1-800-595-9511. Onc[...]

45 Taking Care Of Your Telephone Your VT 1962 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not us[...]

46 IN CASE OF DIFFICULTY If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. The Phone Doesn't Work At All • Make sure the Power Cord is pugged[...]

47 Common Cure For Electronic Equipment Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the Handset in the cradle. If it does not seem to respond after trying this a few times, do the following (in the order listed): 1. Disconnect the power to the Base. 2. Disconnect the Ha[...]

48 WHAT DOES OUR WARRANTY COVER? • Any defect in material or workmanship. FOR HOW LONG AFTER THE ORIGINAL PURCHASE? • To the original purchaser only - ONE YEAR. WHAT WILL VTECH DO? • At our option, repair or replace your unit. HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY? • In the U.S. Call VTECH Communications customer service for Return A[...]

49 WARRANTY STATEMENT WHAT DOES OUR WARRANTY NOT COVER? • Batteries • Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.) • Products which may have been modified or incorporated into other products • Products purchased and/or operated outside the USA, its territories, or Canada. • Products serviced by th[...]

50 TECHNICAL SPECIFICATIONS FREQUENCY CONTROL Crystal Controlled Dual PLL Synthesizer TRANSMIT FREQUENCY Handset : 925.05 MHz to 927.75 MHz ( All ten channels within this range) Base : 902.3 MHz to 905.0 MHz (All ten channels within this range) RECEIVE FREQUENCY Handset : 902.3 MHz to 905.0 MHz ( All ten channels within this range) Base : 925.05 MH[...]

51 INTRODUCTION .................................................................................................. 1 Special Features .............................................................................................................. ..... 2 Parts Check List ................................................................................[...]

Distributed in the U.S.A. by VTECH Communications, 11035 SW 11th Street Bdlg . B, Suite 207, Beaverton, Oregon, 97005 Distributed in the Canada by Vtech Electronics Canada Ltd., Suite 200-7671 Alderbridge Way Richmond, B.C. V6X 1Z9. Copyright 1999 for VTECH COMMUNICATIONS LTD.. Printed in China 91-4070-11-00 ISSUE 0 Is a trademark of VTECH COMMUNIC[...]