Xerox 8265 manual

May 2008 701P48331 8265/8290/8365/8390 Wide Format Color Printer User Guide[...]

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COPYRIGHT NOTICE COPYRIGHT © 2008 Xerox. All rights rese rved. This document may not be reproduce d by any means, in whole or in part, without written permission of the copyright owner. This document is furnished to supp ort the Xerox 8265/8290/8365/8390 Wide F ormat Color Printer Series. In consideration of the furnishing of the information conta[...]

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8265/8290/8365/8390 User Guide i TABLE OF CONTENTS 1 Safety Inst ructi ons ..................................................................................................... 1 1.1 Introduc tion ........................................................................................................... 1 1.2 Warnings, Cauti ons and Notes .........[...]

ii 8265/8290/8365/8390 User Guide 4.3.1 Setup M enu 1/7 ............................................................................................. 41 4.3.2 Setup M enu 2/7 ............................................................................................. 53 4.3.3 Setup M enu 3/7 ........................................................[...]

8265/8290/8365/8390 User Guide iii 6.6.2 Cleaning the Inside of the Pr inter ................................................................. 128 6.6.3 Head Clea ning ............................................................................................. 128 6.7 LongStore Pr ocedure ...........................................................[...]

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8265/8290/8365/8390 User Guide 1 1 SAFETY INSTRUCTIONS 1.1 INTRODUCTION This chapter explains the meaning of safety term s for personnel who operate this equipment, important safety instructions, and the positions of the warning labels. Important Be sure to follow all instructions and warni ngs in this manual when using the equipment. 1.2 WARNINGS,[...]

1 Safety Instructions 2 8265/8290/8365/839 0 User Guide { Earth terminals for telepho ne line or lightening rod → Doin g so may cause a large flow of voltage if lightening occurs. { Water pipes or faucets → If there is a plastic part in the pi pe, the earth will not work properly. • Do not insert or drop metal or inflammable obje cts into ope[...]

1 Safety Instructions 8265/8290/8365/8390 User Guide 3 • Be careful not to pinch your fingers when opening and clo sing the cover of the ink compartment. • Be careful not to pinch your fingers when opening and clo sing the front cover. • Follow the instructions below wh en connecting the network interface cable. Otherwi se, electrical shock o[...]

1 Safety Instructions 4 8265/8290/8365/839 0 User Guide 1.4 WARNING LABELS The handling, attachment locations, an d types of warning labels are explained below. Warning labels are atta ched on areas which require attention. Rea d and understand the positions a nd contents thoroughly before performing your work. 1.4.1 Handling the Warning Labels Be [...]

1 Safety Instructions 8265/8290/8365/8390 User Guide 5 No Ty pe 1 2 3 4 5[...]

1 Safety Instructions 6 8265/8290/8365/839 0 User Guide 6 7 8 9[...]

1 Safety Instructions 8265/8290/8365/8390 User Guide 7 10 1.4.2.2 Location and Types of Warning Labels on the Rear of the Printer No Typ e 3 CAUTION THIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WINDING UNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTRICAL SHOCK, DISCONNECT ALL POWER SUPPL Y CORDS BEFORE SERVICING. 4[...]

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8265/8290/8365/8390 User Guide 9 2 PRINTER OVERVIEW 2.1 FEATURES The features of the printer are explained below. (1) High speed output Achieve high speed printing, maximum media wi dth of 2280 mm and printing width up to 2250 mm. (2) Wide variety of compatible media Adjustable head height can be adapte d to various media thickness from 0.08 up to [...]

2 Printer Overview 10 8265/8290/8365/8390 User Guide 2.2 PART NAMES AND FUNCTIONS Part names and functions are explained below. 2.2.1 Front of Printer No Name Function 1 Heate r plate Supports and heats the media duri ng printing. 2 Front cover Keeps the operator safe from the driv e parts of the printer while it is operating. Only open and/or clos[...]

2 Printer Overview 8265/8290/8365/8390 User Guide 11 2.2.2 Rear of Printer No Connection 1 Ethernet connector 2 Card reader slot 3 SmartChip la bel 4 Bracket Cover 5 Centronics co nnector 6 Foot switch connector 7 Power inlet 8 Environmental label 9 DB-25 co nnector 10 ID label[...]

2 Printer Overview 12 8265/8290/8365/8390 User Guide 2.2.3 Position and Function of the Heating Elements Heater element Temperature Function Pre-heater (Heater A) 20 – 50°C • Open the pores to make the media more receptive for 8365/8390 Mild Solvent Ink. Fixer (Heater B) 20 – 40°C • To establish optimum fixation onto the media (coate d an[...]

2 Printer Overview 8265/8290/8365/8390 User Guide 13 2.2.4 Printer Control Panel The operation panel is used to set operational conditions, display the status of the printer, an d set other functions. The names and function s of the opera tion keys and status lamp s are explained below. 2.2.4.1 Operation keys No Name Normal Setup menu display 1 [PO[...]

2 Printer Overview 14 8265/8290/8365/8390 User Guide 2.2.4.2 LCD Monitor and Light Indicators No Name Colour Status Function 10 LCD monitor - - The monitor displays the operation statu s and error messages of the printer. ON The printer is on. 11 POWER lamp Green OFF The printer is off. Flashing An error has occurred. The conte nts will be displaye[...]

2 Printer Overview 8265/8290/8365/8390 User Guide 15 2.2.5 Winder (Front) No Name Function 1 Front tensioning system Adjust the tension betw een the print platform and the winding sy stem. 2 Operation panel To control the unwinder winder 100 manually or automatically 3 PCB Box Contains the boards to control the UW/W 100. 4 Motorized roll unit Suppo[...]

2 Printer Overview 16 8265/8290/8365/8390 User Guide 2.2.7 Winder/Un-winder Control Panel No. Name Function A / Part of the operation panel controlling the unwinde r 100. B / Part of the operation panel controlling the winder 10 0. 1 Print Side Selector In case you loaded media with printed si de on the outside select ‘OUT’, otherwise select ?[...]

2 Printer Overview 8265/8290/8365/8390 User Guide 17 2.2.8 Winder/Un-winder Operation Labels The operation labels ment ioned below are attached t o areas to which attention sho uld be paid. Notes • Make sure that all labels can be re cognized. If te xt or illustrations are invisible, clean the label. • When cleaning label s, use a cloth with wa[...]

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8265/8290/8365/8390 User Guide 19 3 PRINTER SETUP 3.1 TURNING THE PRINTER POWER ON/OFF The method to turn the power ON or OFF is de scribed below. Caution Before powering ON the unit, make sure the waste bottle is installed. 3.1.1 Turning the Power ON Turn the power of the unit ON according to following procedure. Step 1 : Press the [POWER] key of [...]

3 Printer Setup 20 8265/8290/8365/8390 User Guide Notes When the printer is ON, the power LED is lid gre en. Push the power button again to turn off the machine. Step 3 : Following message is displayed for 3 se conds on the operation panel. Notes If pressing the [POWER] key on the operation panel by mistake, press the [POWER] key again whil e the f[...]

3 Printer Setup 8265/8290/8365/8390 User Guide 21 3.2 TURNING THE WINDER/UN-WINDER POWER ON / OFF The switch in located on the power supply box. Its status is marked with “O” and “I ”. “I” Switched ON Power LED on control panel of winding system will light up “O” Switched OFF Power LED on control panel of winding system will not be [...]

3 Printer Setup 22 8265/8290/8365/8390 User Guide 3.3 CONNECTING THE NETWORK INTERFACE The procedure for connecting the network interface is explained b elow. To connect the printer to the network environment, follow the steps below. Caution • Follow the instructions below when connecting the net work interface cable. Other wise, electrical shock[...]

3 Printer Setup 8265/8290/8365/8390 User Guide 23 3.4 MEDIA HANDLING Media handling, attaching media, and setting media type are expla ined below. 3.4.1 Loading Sheet Media You can use the following sheet media with your printe r. Maximum Media Width 2280 mm Printing Width Up To 2250 mm To load sheet media, follow the steps below. Notes If roll med[...]

3 Printer Setup 24 8265/8290/8365/8390 User Guide Notes When raising or lowering th e pressurize rollers, you ca n use the foot switch instea d of the operation panel. Step 5 : Open the front cover. Caution Be careful not to pinch your fingers when ope nin g and closing the front cov er. Step 6 : Load the sheet media into the insertion slot at the [...]

3 Printer Setup 8265/8290/8365/8390 User Guide 25 ¾ The MEDIA SET lamp will turn off. Step 9 : Close the front cover. Step 10 : The media initial menu is displaye d on the operation panel. 3.4.2 Loading Roll Med i a 3.4.2.1 Installing the media roll Step 1 : Determine the printable side of the media roll (inside or outsi de printing) and lay down [...]

3 Printer Setup 26 8265/8290/8365/8390 User Guide Step 5 : Slide the flange of the other roll unit into the roll and lock the unit by using its handle. Step 6 : You can now de-lock both sides to position the roll. Step 7 : Set the right edge of the media on the Unwinder so that it is parallel with the media setting position. 1 Roll media 2 Media se[...]

3 Printer Setup 8265/8290/8365/8390 User Guide 27 Printable side on the outside of the roll Printable side on the inside of the roll 1 = Unwinder 2 = Rear tensioning system 3 = Media insertion slot of the printer P ART 2: L OADING THE MEDI A TROUGH THE FRONT TENSI ONING SYSTEM Step 1 : Load the media through the printer’s pressure rollers. Step 2[...]

3 Printer Setup 28 8265/8290/8365/8390 User Guide Notes With a small intervention it is possible to reverse yo ur winding direct ion. Mount the twist cable between the control box and the front motorized uni t cable. Notes You can use the roll-off foot switch during loading of roll media. 3.4.3 Setting Media Type The procedure for setting media typ[...]

3 Printer Setup 8265/8290/8365/8390 User Guide 29 Step 3 : Press the [Enter] key on the operation panel. ¾ The media type has been set. ¾ "Media Initial" is displayed on the LCD, and t he printer start s the media initial operation. Notes • The printer st arts the media initial operation if you : o Press the [CANCEL] key on the operat[...]

3 Printer Setup 30 8265/8290/8365/8390 User Guide Step 5 : Select an item and press the appropriate key. Setup items Key name Parameters Descriptions F1 Setup Perform Setu p List. Refer to ‘Setup List’ F2 Nozzle Chec k Perform Nozz le check. Refer to ‘Nozzle Check’ F3 Adj. Uni-D Perform the Uni-Directional Alighment. Refer to Adjustments Te[...]

3 Printer Setup 8265/8290/8365/8390 User Guide 31 3.5.1 Setup List Use this function to check the cu rrent status of the printer.[...]

3 Printer Setup 32 8265/8290/8365/8390 User Guide 3.5.2 Nozzle Check Use this function to check if there is any clogging of nozzles, missi ng dots or faint printing. Notes If printing quality declines, or if missing dots are evid ent after the NozzleCheck, the print heads ne ed to be cleaned. Refer to “Head cl eaning" to perform head cleanin[...]

3 Printer Setup 8265/8290/8365/8390 User Guide 33 3.5.3 Colour Palette Use this function to compare the colour settings of the computer print colour of the printer. This palette is printed in the mode you are currently worki ng (PrintMode settings). We recommend printing the palette in 360x360.[...]

3 Printer Setup 34 8265/8290/8365/8390 User Guide 3.5.4 Maintenance Record Use this function to check the life cycles of the printer parts. Notes A part's life cycle is shown by the amount of the * ma rk. When a part's life cycle comes to an end, the * mark reduces.[...]

8265/8290/8365/8390 User Guide 35 4 PRINTER OPERATION 4.1 PRINTER STATUS The status of the printer is explained below. 4.1.1 Normal Indicates that the printer ca n receive print data when media is load ed. You can also change printer settings using the operation panel. The content disp layed on the LCD monitor of the operation panel i s as follows:[...]

4 Printer Operation 36 8265/8290/8365/8390 User Guide 4.1.3 Changing the Printer Status To change the printer status, follow the steps below. 4.1.3.1 Changing the status from normal to the setting menu display Press either or on the operation panel when the printer is in no rmal status. • The display of the operation panel chan ges to the Setting[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 37 4.2 USING MEDIA This section describe s details on available media for the printer. 4.2.1 Media Type The type and quality of the media affect the results of drawing enormously. Refer to the description below and use the appropriate media for your purpo se. The following are the recommended media[...]

4 Printer Operation 38 8265/8290/8365/8390 User Guide 4.2.3 Precaution on Storing Media When storing media, pay attention to the following. Notes • Do not store media in high temperature, high humidity, or direct sunlight. • Store sheet media in the original bag after unpa cking. • Unused roll media must be remove d from the scroller, rewound[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 39 4.3 MENU OVERVIEW This section describe s how to set the Menu se ttings on the operation panel, and setup items. Follow the steps below to set the Menu setting s. Step 1 : Make sure that the operation panel is normal. Step 2 : Press the [MENU ▲ ] or [MENU ▼ ] key. I) The screen shows followi[...]

4 Printer Operation 40 8265/8290/8365/8390 User Guide Notes The Network Settings menu is displayed if the network interface board has been installe d on the product. The items on the File Management menu are displayed if a hard disk ha s been installed in the product. Setup items Parameters Description InkStatus Displays the information (ink status[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 41 4.3.1 Setup Menu 1/7 4.3.1.1 InkStatus Menu Depending on the mode the printer is in (cassette or printer mode), this menu will be displayed as InkStatus. The InkStatus menu gives all information regarding the 8 ink ca ssettes in the slots. 8265/8290 8365/8390 Setup items Parameters Description ?[...]

4 Printer Operation 42 8265/8290/8365/8390 User Guide 4.3.1.2 OriginSet Menu Set the printing start position (origin) for printing data. Set this when you want to re-print to blank area of the printed media by changing t he layout of the printing data. Setup items Parameters Description • L: Media feed value • W: Print head movement value (Unit[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 43 4.3.1.3 TestPrint menu Setup items Parameters Description Setup Performs setup printing. NozzleCheck Performs nozzle check printing. Adj. Uni-D Performs accuracy adjustment printing in one direction. TestPrint (1/2) Adj. Bi-D Performs accuracy adjustment printing in two directio ns. Palette Perf[...]

4 Printer Operation 44 8265/8290/8365/8390 User Guide 4.3.1.5 Media Menu Set media type for printing. Setup items Parameters Description User media 1 User media 2 User media 3 Media (1/2) User media 4 User media 5 User media 6 User media 7 Media (2/2) User media 8 To set the type of media used for printing. For setup values of printing operation, e[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 45 4.3.1.6 User Menu Make various settings on user defined m edia. In the User media menu, for each setup value of following printing operation, eight set tings of "user media 1-8" ca n be set. Notes When media other than the recommend ed media are used (u ser media), the following proble[...]

4 Printer Operation 46 8265/8290/8365/8390 User Guide 4.3.1.7 InkDryTime Menu Set the waiting period between the end of operation an d the start of next printing in order to let the printed media dry. Setup items Parameters Description InkDryTime 0 to <30 sec. > to 270 sec. to 60 min. To change the InkDryTime by operating the following keys. [...]

4 Printer Operation 8265/8290/8365/8390 User Guide 47 4.3.1.9 Stiffness Menu Set the media sticking force (media stiffness) to the media guide. Setup items Parameters Description Soft Setting for soft media where media feeding errors and media jams occur. Normal Setting for normal media. Stiffness - After setting, shift to the previous hierarchy me[...]

4 Printer Operation 48 8265/8290/8365/8390 User Guide Notes • The default setting for the heater is set to ‘50°C’. • The function of the heater (A): Warming the transfe r paper before entering the pressu re rollers. The pre-expansion helps to minimize media cockling. 4.3.1.12 Fixer (B) Menu Set the temperature of the Fixer. Setup items Par[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 49 4.3.1.14 Drier (D) Menu Set the temperature of the Drier. Setup items Parameters Description Drier OFF – 50°C Change drier temperature by operatin g the following keys. • [F2] key: to increase the setup value. • [F4] key: to decrease the setup value. • [ENTER] key: to confirm the setup [...]

4 Printer Operation 50 8265/8290/8365/8390 User Guide 4.3.1.16 Dist. Adj Menu To perform various settings for medi a feed compensation Notes For details of the distance adjustment, refer to "Distance a djustment". Setup items Parameters Description Print1 Performs printing by media feed co mpensation. A correctio n pattern with a width of[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 51 4.3.1.18 Dist.Adj Menu Indicates that the Distance Adjustme nt test print is printing. Setup items Parameters Description Data printing Now printing by m edia feed compensation. Wait for a while until printing has been finished. Dist.Adj - • [CANCEL] key: to perform following operatio ns : •[...]

4 Printer Operation 52 8265/8290/8365/8390 User Guide 4.3.1.20 TopFeed Menu Set the amount of media to be fed when printing begins. Make this setting when u sing roll media. Setup items Parameters Description TopFeed <0mm>-400mm To feed media at the start of printing. Set when printing on roll media. • [F2] key: to increase the setup value.[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 53 4.3.2 Setup Menu 2/7 4.3.2.1 PrintMode Menu To perform various settings for Printing mode. Setup items Parameters Description Print mode 1 Print mode 2 Print mode 3 Print mode 4 For each setup value of Printing mode, four settings of "Printing mode 1" - "Printing mode 4" can [...]

4 Printer Operation 54 8265/8290/8365/8390 User Guide 4.3.2.3 Condition Menu Select the required printing quality. Setup items Parameters Description 360 × 360dpi 720 × 360dpi 360 × 720dpi Condition (1/5) Diag720dpi 540x720dpi 720x720dpi 1080x1080dpi Condition (2/5) 1440x720dpi 720x1440dpi Diag1440 dpi 1440x1440dpi Condition (3/5) 2160x1080dpi 1[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 55 4.3.2.4 Direction Menu Set print head moving direction for printing. Setup items Parameters Description UniDir. Prints in one direction. BiDir. Prints bi-directionally. Direction - [CANCEL] key: To shift to the previous hierarchy menu. 4.3.2.5 RepeatPrn Menu Make settings for the repeat print. S[...]

4 Printer Operation 56 8265/8290/8365/8390 User Guide 4.3.2.7 IntervalTime Menu Set interval time for the repeat print. Setup items Parameters Description IntervalTime <0.0 sec.> to 0.1 to 5.0 sec. To ch ange interval time by operating the following keys. • [F2] key: to increase the setup value. • [F4] key: to decrease the setup value. ?[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 57 4.3.2.9 Weaving Menu Without weaving ON, an image is co mplet ed (formed) by printing a series of complementary rectangula r shaped stri pes (bands, swaths, passes). Inherent to classic inkjet printing is t hat ink dryin g effects, st epping misma tch, miss firing nozzles show up in the printed [...]

4 Printer Operation 58 8265/8290/8365/8390 User Guide Weaving method User Tip Print Modes Supported 2 pass 4 pass 2 pass 720x720 4 pass 2 pass 540x720 4 pass Sign / Quality Preferred setting for signage/poster applications containing big areas with solid colours or critical gradients and for photo quality output on coated media. (small loss of spee[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 59 4.3.2.10 ScanWidth Menu It is possible to specify the carriage movement along the media – printed area. This will have a direct effect on the drying time!! Please find more details below. Setup items Parameters Description Drying time DataWidth Carriage moves only over the printing area Short [...]

4 Printer Operation 60 8265/8290/8365/8390 User Guide 4.3.2.12 Step Menu Set the units for amount of movement for printing. Setup items Parameters Description <0.010mm> To set the printing units to 0.010mm. <0.025mm> To set the printing units to 0.025mm. Step - To shift to the previous hierarchy menu. Notes Please note that some softwar[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 61 4.3.2.14 OnlineTimer Menu Set time from the moment of receiving termination of printing data sent by computer to the recognition of end of printing data. Setup items Parameters Description OnlineTimer OFF/2sec. - <30sec.> - 800sec. To change the Online time out time by operating the follow[...]

4 Printer Operation 62 8265/8290/8365/8390 User Guide 4.3.2.17 CutPos. Menu Set the media cutting position after printing ha s been finished. Setup items Parameters Description Standard To cut the media to fit the media widt h, so that it meets the regulated size. <Data> To cut the media according to the size of the printing data. CutPos. - -[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 63 4.3.3 Setup Menu 3/7 4.3.3.1 RollSetup Menu Perform various settings for roll media. Setup items Parameters Description Disable Set this when roll media setup is not used. Roll1 Roll2 Roll3 For each setup value of roll media, 3 sett ings of "Roll media 1" - "Roll media 3" can[...]

4 Printer Operation 64 8265/8290/8365/8390 User Guide 4.3.3.2 Roll Menu Set media roll length. Setup items Parameters Description Roll 1-4 1 m to <30 m>to 99 m To change roll media lengt h by operating the following keys. • [F2] key: to increase the setup value. • [F4] key: to decrease the setup value. • [ENTER] key: to confirm the setu[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 65 4.3.3.4 Network Menu Make the settings for the network interfa ce. Notes The Network Settings menu is displayed if the network interface board has been installe d. Be sure to consult the network admini strator before making the settings in the Network Settings menu. Setup items Parameters Descri[...]

4 Printer Operation 66 8265/8290/8365/8390 User Guide 4.3.3.6 SubnetMask Menu Set the subnet mask of the product. Setup items Parameters Description SubnetMask 000.000.000.000 <255.255.255.000> 255.255.255.255 Use the following keys to change the S ubnet Mask. • [F1] key: Moves one digit to the left on the setting value to be changed. • [[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 67 4.3.4 Setup Menu 4/7 4.3.4.1 Utility menu Perform various settings for application f unctions of products. Setup items Parameters Description ErrorDisplay To set display method to the operation panel when minor error occurred. MediaDet. When media has b een initialized, to perform detection of w[...]

4 Printer Operation 68 8265/8290/8365/8390 User Guide 4.3.4.2 ErrorDisp. Menu To set display method to the operation panel when minor error occurred. Setup items Parameters Description Off No ErrorDisplay. On To perfo rm ErrorDi splay. ErrorDisp. - To shift to the previous hierarchy menu. 4.3.4.3 PaperDet. Menu To perform detection of width and edg[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 69 4.3.4.4 OnCleaning Menu Set when cleaning sho uld be performed automatically when the power is turn ed on. Setup items Parameters Description <Off> Power on cleaning i s not performed. Little Normal Powerful Power on cleaning i s performed. OnCleaning - To shift to the previous hierarchy m[...]

4 Printer Operation 70 8265/8290/8365/8390 User Guide 4.3.4.6 Prn+Wipe Menu To take care of possible condensatio n on the head no zzle plate, it is possi ble to wipe while printing. Setup items Parameters Description OFF No wiping during printing High After printing 10 passes, wiping cy cle will be performed. Middle After printing 16 passes, wiping[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 71 4.3.4.9 CapCycle Menu Perform a TubingFlush ev ery 1 to 24 hours. Notes A TubingFlush is automatically performed after 10 mi nut es of idle and before shut down of the printer. Setup items Parameters Description OFF No tubing flush will be performed CapCycle 1 – 6 - 24 hours Every 1 – 24 hou[...]

4 Printer Operation 72 8265/8290/8365/8390 User Guide 4.3.4.12 Initial. Menu Return parameters to the factory settings. Setup items Parameters Description All Returns all parameters to the factory setting. MediaSet Returns p arameters in the media setup menu to the factory setting. PrintMode Returns parameters in the pr int mode menu to the factory[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 73 4.3.4.14 MediaSet Menu Setup values of Media setup menu are set to the factory default settings. Setup items Parameters Description <NO> No initialization. OK To perform initialization. MediaSet - After setting, to shift to the previous hierarchy menu. 4.3.4.15 PrintMode Menu Setup values [...]

4 Printer Operation 74 8265/8290/8365/8390 User Guide 4.3.4.17 Layout Menu Setup values of Layout Setup menu are set to the factory default settings. Setup items Parameters Description <NO> No initialization. OK To perform initialization. Layout - After setting, to shift to the previous hierarchy menu. 4.3.4.18 Function Menu Setup values of F[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 75 4.3.4.20 Centro. Menu Setup values of Centronics menu are set to the factory default settings. Setup items Parameters Description <NO> No initialization. OK To perform initialization. Centro. - After s etting, to shift to the previous hierarchy menu. 4.3.4.21 Network Menu Setup values of N[...]

4 Printer Operation 76 8265/8290/8365/8390 User Guide 4.3.5 Setup Menu 5/7 4.3.5.1 DataDump Menu To perform dump printing for online function che ck. Parameters Description Notes Dump printing is used by service persons to chec k the functions of the printer. Do not use this function for normal printing. Start/End All DataDump - • [CANCEL] key: ?[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 77 4.3.5.3 HeadWash Menu To perform a head wash to remove all ink of the ink supplying system. Setup items Parameters Description No Do not wash the ink supplying system. Yes To wash the ink supplying system. HeadWash - • [CANCEL] key: shift to the previous hierarchy menu. Notes Only after two he[...]

4 Printer Operation 78 8265/8290/8365/8390 User Guide 4.3.5.5 InkChange Menu Change the ink configuration (f rom 2x4 to 1x6 or opposite). Setup items Parameters Description No Do not perform an ink change. Yes To start the ink change cy cle. InkChange - • [CANCEL] key: shift to the previous hierarchy menu. Notes To reduce the consumption of ink a[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 79 4.3.5.6 Longstore Menu (8365/8390 Only) When storing the printer for longe r than 5 days, in k cassettes with 8365/8390 Cl eaning liquid should be installed. For more details, plea se refer to maintenance cycle. Setup items Parameters Description No Do not perform a long store Yes Perform the lo[...]

4 Printer Operation 80 8265/8290/8365/8390 User Guide Notes When powering ON and INK cassette s are already in stalled, the message “Not Original Ink” will be displayed. Remove 1 and reinsert it, then the procedure will continue. 4.3.5.7 InkSupply menu This setting should be enabled (ON) wh en using the Bulk Ink Syst em. Important Please refer [...]

4 Printer Operation 8265/8290/8365/8390 User Guide 81 4.3.6 Setup Menu 6/7 4.3.6.1 H.Unlock Menu Setup items Parameters Description No Cancels unlocking the carriage. Yes Unlocks the carriage. H.Unlock - • [CANCEL] key: s hifts to the previous hierarchy menu. 4.3.6.2 WiperClean Menu Clean the wipers. Notes Refer to "Cleaning the cle aning wi[...]

4 Printer Operation 82 8265/8290/8365/8390 User Guide 4.3.6.3 TankCng. Menu Change the waste fluid tank. Set when cha nging the waste fluid tank. Notes Refer to "Replacing the waste liquid tank" for details regardi ng the procedure for cha nging the waste fluid tank. Setup items Parameters Description Cancel Do not change the tank. Enter [...]

4 Printer Operation 8265/8290/8365/8390 User Guide 83 4.3.7 Setup Menu 7/7 4.3.7.1 VersionCheck Menu Check the installed firmware and heater system version. Setup items Parameters Description Version Check - • [CANCEL] key: shift to the previous hierarchy menu. 4.3.7.2 Area Menu View the total area of media printed on the machine. Setup items Par[...]

4 Printer Operation 84 8265/8290/8365/8390 User Guide 4.4 OPERATING FROM THE CONTROL PANEL This section describe s functions operated on the o p erational panel when the printer is in the normal status. Notes For information of the name and functio n of each key, refer to "Operation p anel". 4.4.1 Feeding Media When you want to feed media[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 85 Step 4 : Press the [F3] key or the [F4] key on the operation panel. I) The product will perform following operations: Setup items Key name Parameters Description F3 Forward Feeds media forward. Cut & Feed F4 Backward Feeds media backward. Notes If "Take-Up Roll" is set in the media[...]

4 Printer Operation 86 8265/8290/8365/8390 User Guide 4.4.2.2 Change the fixer temperature To change the temperature of the fixer, press the [F2] key on the operation pan el. The display will mention the following: Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the re[...]

4 Printer Operation 8265/8290/8365/8390 User Guide 87 Please note that after finishing a printing job (and no other print job is sent to the printer the heating elements will keep their temperature fo r approximately 6 minutes. After 6 minutes the heating elements are powered OFF. 4.4.3 Operating the Pressure Rollers When you want to switch the up [...]

4 Printer Operation 88 8265/8290/8365/8390 User Guide 4.5 CONTROL PANEL DURING PRINTING When sending a file to your printer, following messag es can be displayed. 4.5.1 Heaters are not Ready during Printing When the heaters are not reached their target temp erature, the following sc reen will be displayed. Still, it is possible to start the print. [...]

4 Printer Operation 8265/8290/8365/8390 User Guide 89 Notes For more details about step adju stment, please refer to “Media Feed Compensat ion” 2) Cleaning While printing, it could be possible that some nozzles drop out, in that case, perfo rm a little, normal or powerful cleaning. Please follow the steps below to perform a cleaning. When there[...]

4 Printer Operation 90 8265/8290/8365/8390 User Guide Step 3 : Change the value of one or more heaters or turn them all off. Notes For more details about heater adju stment, please refer to “Controlling the heater elements on the 8265/8290/8365/8390 print er” 4.6 OPERATIONS AFTER PRINTING 4.6.1 Cutting Media The media cutting procedure is descr[...]

8265/8290/8365/8390 User Guide 91 5 TROUBLESHOOTING 5.1 INTRODUCTION This chapter explains trou bles that may occur when using the printer and ho w to solve them. If you encounter an error not described in this chapter, refe r to "Error messages" and contact your local Xerox Customer Service Representative. 5.2 FAILURES AND MALFUNCTIONS O[...]

5 Troubleshooting 92 8265/8290/8365/8390 User Guide (3) The printer does not work after data ha s been sent from a computer. No. Possible cause Solutions Referen ce 1 Ink cassette is empty. Replace the ink ca ssette. Refer to ‘Replacing ink cassettes’ (4) The printer does not print and an error is generated a fter data has been sent from a comp[...]

5 Troubleshooting 8265/8290/8365/8390 User Guide 93 (7) Media jams occur frequently . Notes We cannot ensure correct media feeding with media other than recommended media. No. Possible cause Solutions References 1 You did not use recommen ded media. Use recommended media. Refer to ‘Media type’ 2 You used the printer in a n environment other tha[...]

5 Troubleshooting 94 8265/8290/8365/8390 User Guide (10) The media is off or damaged when loading it. Notes Remove the jammed or damaged media , referring to "When media j ams occur". No. Possible cause Solutions References 1 You did not use recommen ded media. Use recommended media. Refer to ‘Media type’ 2 The loading position of the[...]

5 Troubleshooting 8265/8290/8365/8390 User Guide 95 (11) Media is damaged during media Initial. Notes Remove the jammed or damaged media . No. Possible cause Solutions References 1 You did not use reco mmended media. Use recommended media. Refer to ‘Media type’ 2 The loading p osition of the media is not correct. Load the media correctly. Refer[...]

5 Troubleshooting 96 8265/8290/8365/8390 User Guide (14) Media is crooked while printing. No. Possible cause Solutions References 1 You did not use reco mmended media. Use recommended media. Refer to ‘Media type’ 2 The loading p osition of the media is not correct. Load the media correctly. Refer to ‘Loading media’ (15) The printer is not c[...]

5 Troubleshooting 8265/8290/8365/8390 User Guide 97 (17) White or black lines on printouts. No. Possible cause Solutions References 1 You did not use reco mmended media. Use recommended media. Refer to ‘Media type’ (18) Lines are missing. No. Possible cause Solutions References 1 The validity date of the ink cassette has been expired. Use a new[...]

5 Troubleshooting 98 8265/8290/8365/8390 User Guide 5.3 ERROR MESSAGES This chapter explains the messages di splayed on the operation panel both when the printer works normally and when an erro r occurs, and possible solut ions. 5.3.1 Status Messages The following are the status message s while the printe r wo rks normally. (1) Displays the operati[...]

5 Troubleshooting 8265/8290/8365/8390 User Guide 99 No. Display Solutions References 1 Ink Refill **min The printer performs ink chargi ng. Wait for a while. Refer to ‘Installing ink cassettes’ 2 During cleaning **min The printer performs head cleani ng. Wait for a while. Refer to ‘Head cleaning’ 3 Media Initial ******** The printer perform[...]

5 Troubleshooting 100 8265/8290/8365/8390 User Guide (2) Error messages regarding warnings of the re maining ink The following error me ssage is displayed on the forth line on the o peration panel. No. Display Descriptions Solutions References 1 Near End [*] The ink is running short in the ink cassette. (The printer continues to perform. ) Prepare [...]

5 Troubleshooting 8265/8290/8365/8390 User Guide 101 5.3.3 Data Error Display and Solutions Following are data errors and po ssible solutions durin g printer operations. Data errors are displayed when a communication error o ccurs between comput er and printer. If data error occurs, the following error messages are displayed and the printer stop s.[...]

5 Troubleshooting 102 8265/8290/8365/8390 User Guide 5.3.5 Error Requiring a Printer Restart Following are descriptions and solutions requiring a rest art. Errors requi ring a restart are displayed when the following fatal error has occurred during printe r operation. • Foreign material disturbing the printer operation is involved in the printer.[...]

5 Troubleshooting 8265/8290/8365/8390 User Guide 103 5.4 WHEN MEDIA JAMS OCCUR If the loaded media gets jammed in the printer, follow the steps b elow to remove the media. Step 1 : Press [F4] to raise the pressure rollers. Notes For raising or lowering the pressure rolle rs, you can use the foot switch instead of the operation panel. Step 2 : If a [...]

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8265/8290/8365/8390 User Guide 105 6 MAINTENANCE 6.1 INTRODUCTION This chapter explains the necessary daily, weekly and monthly maintenance of the printe r. Be sure to perform the recommended maintenance strictly. If not, Xe rox does not guara ntee constant printing qu ality. 6.2 8265/8290 PERIODIC MAINTENANCE This section describe s the periodic m[...]

6 Maintenance 106 8265/8290/8365/8390 User Guide No Description Quantity 1 Spitfire Mild Solvent Cl eaning Liquid 8 2 Ink kit Black Cyan Magenta Yellow 2 2 2 2 4. Solvent cleaning in a bottle 6.2.1 Weekly Maintenance At the end of the week, ink has to be removed from some part s, so it cannot harden. Otherwise, some parts will break down or result [...]

6 Maintenance 8265/8290/8365/8390 User Guide 107 6.2.1.2 Cleaning around the bottom of heads Step 1 : Open the left maintenance covers by removing the four screws. Step 2 : Power ON the printer. Step 3 : Go to the H.Unlock Menu and press the F2 key to unlock the carria ge. Step 4 : Open the Front Cover. Step 5 : Slide the carriage into the left mai[...]

6 Maintenance 108 8265/8290/8365/8390 User Guide Step 5 : Close the Front Cover. Step 6 : Press the [ENTER] key to exit the H.Unlock Menu. The carriage will cap in and be locked 6.2.2 Bi-weekly Maintenance 6.2.2.1 Cleaning the wipers Step 1 : Power ON the printer. Step 2 : Go to the WiperClean Menu and press F2. Step 3 : Open the Front Cover. Step [...]

6 Maintenance 8265/8290/8365/8390 User Guide 109 6.2.3 Monthly Maintenance 6.2.3.1 Replacing the wipers Step 1 : Power ON the printer. Step 2 : Go to the WiperClean Menu and press F2. Step 3 : Open the Front Cover. Step 4 : Remove the old wipers with a pair of tweezers Step 5 : Before inserting a new wiper, moisten the wiper with Eco-Solvent Cleani[...]

6 Maintenance 110 8265/8290/8365/8390 User Guide 6.2.3.2 Replacing the sponge in the spitting box. Notes • Use gloves and twee zers to change the absorb ent in the flushing box. Step 1 : Power ON the printer. Step 2 : Go to the H.Unlock Menu and press the F2 key to unlock the carria ge. Step 3 : Open the Front Cover. Step 4 : Slide the carriage t[...]

6 Maintenance 8265/8290/8365/8390 User Guide 111 6.2.4 Semi-Annual Maintenance 6.2.4.1 Change upper sponge at back of the capping station. Step 1 : Power ON the printer. Step 2 : Go to the H.Unlock Menu and press F2. Step 3 : Open the Front Cover. Step 4 : Slide the carriage to the left to access the upper sponge. Step 5 : Remove the two screws fix[...]

6 Maintenance 112 8265/8290/8365/8390 User Guide 6.3 8365/8390 PERIODIC MAINTENANCE This section describe s the periodic maintenance req uired for this machine. Thi s maintenance helps ensure stable image quality. In the periodic maintena nc e, some service parts may be che cked, cleaned, or replaced. Perform periodical insp ections according to th[...]

6 Maintenance 8265/8290/8365/8390 User Guide 113 6.3.1 Daily Maintenance Before every print, perform a nozzle check. If some nozzles are mi ssing or misfiring, perform cleaning cycles until all nozzles are in good sha pe. We advise to run a normal or a powerful clea ning cycle to recover the nozzles. At the end of the day, when you will shut down t[...]

6 Maintenance 114 8265/8290/8365/8390 User Guide 6.3.1.2 Tubing Flush and Maintenance Station Cap Flush Step 1 : Power ON the printer. Step 2 : Go to SetupMenu 6/7 and press F4 to select TubingFlush. Step 3 : Open the front cover Step 4 : Use a pipette to flush the caps with Mild So lvent Cleaning Liquid. Flush the caps until the color of the mouss[...]

6 Maintenance 8265/8290/8365/8390 User Guide 115 6.3.2 Weekly Maintenance At the end of the week, ink has to be removed from some part s, so it cannot harden. Otherwise, some parts will break down or result in bad p rint quality. After performing a weekly maintenance, do not forget to perform the daily maintenance afterwards. 6.3.2.1 Cleaning the a[...]

6 Maintenance 116 8265/8290/8365/8390 User Guide Step 4 : Open the Front Cover. Step 5 : Slide the carriage into the left maintenance area. Step 6 : Clean the edges of the heads with a cleaning swab wet with Mild Solvent Cleaning Liquid. Make sure you do not touch, clean the nozzle pl ate; this would lead to poorer print quality. Caution • Make s[...]

6 Maintenance 8265/8290/8365/8390 User Guide 117 6.3.3 Bi-weekly Maintenance 6.3.3.1 Replacing the sponge in the spitting box. Notes • Use gloves and twee zers to change t he flushin g sponge in the flushing box. Step 1 : Power ON the printer. Step 2 : Go to the H.Unlock Menu and press the F2 key to unlock the carria ge. Step 3 : Open the Front C[...]

6 Maintenance 118 8265/8290/8365/8390 User Guide 6.3.4 Monthly Maintenance 6.3.4.1 Replacing the wipers Step 1 : Power ON the printer. Step 2 : Go to the WiperClean Menu and press F2. Step 3 : Open the Front Cover. Step 4 : Remove the old wipers with a pair of tweezers Step 5 : Before inserting a new wiper, moisten the wiper with Eco-Solvent Cleani[...]

6 Maintenance 8265/8290/8365/8390 User Guide 119 6.3.4.2 Change upper sponge at back of the capping station. Step 1 : Power ON the printer. Step 2 : Go to the H.Unlock Menu and press F2. Step 3 : Open the Front Cover. Step 4 : Slide the carriage to the left to access the upper sponge. Step 5 : Remove the two screws fixing the sponge (1). 1 = Screws[...]

6 Maintenance 120 8265/8290/8365/8390 User Guide 6.4 AUTHORIZED SERVICE PROCEDURES N° Action 1 Change dampers 2 Change pumps (*) 3 Change tubes from pumps -> Waste bottle 4 Change s pitting box + tube + L conn ection 5 Change c apping station 6 Change c ap assembly maintenanc e station 7 Apply gr ease on head up- down cams when needed 8 Apply g[...]

6 Maintenance 8265/8290/8365/8390 User Guide 121 6.5 REPLACING CONSUMABLES This section explains when to replace i nk cassette s, roll media, or the cutting blade and the procedu res for replacement. 6.5.1 Replacing Ink Cassettes Read the following for information on when and ho w to replace ink cassettes. (1) Replacement time Replace ink cassettes[...]

6 Maintenance 122 8265/8290/8365/8390 User Guide (3) Replacement procedure Caution • When handling ink cassettes, be care ful tha t ink does not g et i n your eyes or on your skin. However, if this happens, flush immediately with water. Otherwise, your eyes may become congested or slightly inflamed. If you feel discomfort, consult a doctor immedi[...]

6 Maintenance 8265/8290/8365/8390 User Guide 123 Step 4 : Take the new ink cassette from its package. Notes Unpack the ink cassette just before installing it into the ink cassette slot. If you leave the cassette unpacked for a long time, the printer may not be able to print corre ctly. Use up ink cassettes within two years from the date printed on [...]

6 Maintenance 124 8265/8290/8365/8390 User Guide 6.5.2 Replacing the Cutting Blade Read following information on when an d how to replace the cutting blade. (1) Replacement time Replace the cutting blade under the following con ditions. a. Media cannot be cut cleanly b. The message "media Cut Error" appe ars on the operation panel if a me[...]

6 Maintenance 8265/8290/8365/8390 User Guide 125 1 Cutting blade holder lever 2 Cutting blade holder Step 6 : Take out the cutting blade (1). Notes Do not touch the edge of the cutting blade to avoid injury. Do not drop the cutting blade or apply it on hard materi al. Doing so may damage or break the cutting blade. Dispose the used cutting blade; p[...]

6 Maintenance 126 8265/8290/8365/8390 User Guide 6.5.3 Replacing the Waste Tank Read following information on when an d how to replace the waste liquid tan k. (1) Replacement Time Replace the waste liquid tank u nder the following con ditions. a. When the waste liquid tank i s nearly full. • Following message is displayed on the o peration panel.[...]

6 Maintenance 8265/8290/8365/8390 User Guide 127 6.6 CLEANING You need to clean the printer periodi cally to keep it in best working conditio n. Important • Do not insert or drop metal or inflammable obj ects into openings, such as ventilation outlets. Doing so may result in electrical shock and fire. • Stop using your printer if a liquid is sp[...]

6 Maintenance 128 8265/8290/8365/8390 User Guide 6.6.2 Cleaning the Inside of the Printer (1) Cleaning frequency Clean once a month. (2) Cleaning procedure The following are instru ctions for cleanin g the inside of the printer. Follow the steps below. Step 1 : Open the front cover. 1 Front Cover Step 2 : Use a soft brush to carefully clean away an[...]

6 Maintenance 8265/8290/8365/8390 User Guide 129 Caution Be sure not to pinch your fingers while opening and closing the front cover. Step 2 : Refer to "TestPrinting" to perform nozzle check printin g. Step 3 : Check if the print head, referring to the diagram below. Step 4 : Check the printer is in the normal status. Step 5 : Press the [[...]

6 Maintenance 130 8265/8290/8365/8390 User Guide Step 8 : When the head cleaning has been com pleted, the printer returns to the normal status. Notes We advise to let the printer rest for 5-10 minutes after a head clea ning procedure . During that time, the 8265/8290/8365/8390 ink comes to a fully stabilized c ondition, improving print quality cons[...]

6 Maintenance 8265/8290/8365/8390 User Guide 131 6.7 LONGSTORE PROCEDURE The purpose of this procedure is to pla ce the 8365/83 90 in a storage condition by removing th e ink in the ink lines and replacing it with cleaning liq uid. It should be use to prepare the printer for tra nsportation or whenever the printer will be left unattended for five d[...]

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8265/8290/8365/8390 User Guide 133 7 ADJUSTMENTS 7.1 UNI-DIRECTIONAL ADJUSTMENT The Uni-directional (Uni-D) Adjustment is used to a lign print head 2 , 3 and 4 (Adjustment Head) to print head 1 (Reference Head) f or uni-directional printing (right-to-left only). It should be performed whenever the printing environment or the media type is changed. [...]

7 Adjustments 134 8265/8290/8365/8390 User Guide At the Control Panel, press either the F2 key or F4 key to select the number determined in the previous step. Using the previous steps e xample, you would press either F2 or F4 to until the displ ay read “4”. Step 4 : Press the [Enter] key on the control panel to set the Uni-D Alignment value for[...]

7 Adjustments 8265/8290/8365/8390 User Guide 135 7.2 BI-DIRECTIONAL ADJUSTMENT The Bi-directional (Bi-D) Adjustment is used to se t the timing of a print head when using bi-di rectional printing. It ensures that the left-to -right pass of the carriage (Adjustment Pass) is aligned with the right-to- left pass (Reference Pa ss). It should be performe[...]

7 Adjustments 136 8265/8290/8365/8390 User Guide Step 4 : At the Control Panel, press either the F2 key or F4 key to select the number determined in the previous s tep. Using the previous steps e xample, you would press either F2 or F4 to until the display read “4”. Step 5 : Press the [Enter] key on the control panel to set the Bi-D Alignment v[...]

7 Adjustments 8265/8290/8365/8390 User Guide 137 7.3 STEP ADJUSTMENT A key factor in ensuring the consistent print quality on your Xerox 8265/8290 or 8365/8390 Wide Format Printer is setting the correct “Step” or “Feed” di stance for the medi a type being used. The following procedure will allow you to chec k and, if necessary, adjust the ?[...]

7 Adjustments 138 8265/8290/8365/8390 User Guide 7.3.2 Evaluate the Dist. Check Test Pattern Step 1 : To evaluate the print, you should look for gap s or overlaps betwe en the different passes. Examples For print 1 , the step is too small, overlap is visible. Print 1 For print 2 , the step is too big, there is a gap visible. Print 2 Ste p overla p [...]

7 Adjustments 8265/8290/8365/8390 User Guide 139 7.3.3 Modify the Step Adjust Printer Setting Step 1 : At the Control Panel press the Cancel bu tton until Control Panel Screen displays “ Ready to Print ”. Step 2 : Press F1 Cut&Feed . Step 3 : Press F2 Dist. Adj. . Step 4 : Change the Step Adjust Printer Setting: a. If the Dist. Check Test P[...]

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8265/8290/8365/8390 User Guide 141 8 APPENDIX 8.1 PRODUCT SPECIFICATIONS Technology Drop-on-demand Micro Piezo Inkjet Technolo gy. Variable drop mass output between 5.4 ng and 41.5 ng Media Thickness Compen sation Automatic media thickness compensatio n. Variable – RIP controlled – Head Height Maximum Media Widths 2280 mm Maximum Print Widths 2[...]

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Prepared by: Xerox Corporation Global Knowledge and Lan guage Services 800 Phillips Road, Bldg. 0218-01A Webster, New York 14580 -9791 USA ©2008 by Xerox Corporation. All rights reserved. Copyright protection claime d includes all forms and matters of copyri ghtable material and information now allowed by statutory judicial law or hereinafter gr a[...]