Xerox 8500/8550 manual

Anv ä ndarhandbok Gebruikershandleiding Guia do Usuário Guía del usuario Benutzerhandbuch Guida dell'utente Guide d’ utilisation color printer User Guide www.xerox.com/office/support Phaser ® 8500/8550[...]

Copyright © 2005 Xerox Corporatio n. All Rights Rese rved. Unpublished right s reserved under the copyright laws of the United States. Contents of this publication may not be repr oduce d in any form without permi ssion of Xerox Corporation . Copyright protection claimed includes all f orms of matters of copyrightable materials and information now[...]

Phaser® 8500/8550 Color Printer i Contents 1 Printer Features Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Right Side View . . . .[...]

Contents Phaser® 8500/8550 Color Printer ii 3 Printing Basics Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 3 Paper Usage Guidelines . [...]

Contents Phaser® 8500/8550 Color Printer iii 5 Maintenance Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5- 2 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Cleaning the Paper Release Blade . . .[...]

Phaser® 8500/8550 Color Printer 1-1 This chapter includes: ■ Parts of the Printer on pag e 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-10 Printer Features[...]

Parts of the Printer Phaser® 8500/8550 Color Printer 1-2 Parts of the Printer This section includes: ■ Front-Right V iew on page 1-2 ■ Right Side V iew on page 1-3 ■ Rear V iew on page 1- 3 Front-Right View 1. Optional 525-She et F eeder (T ray 4) 2. Optional 525-She et F eeder (T ray 3) 3. Standard 525-She et T ra y 2 4. 100-Sheet T ra y 1 [...]

Parts of the Printer Phaser® 8500/8550 Color Printer 1-3 Right Side View Rear View 1. Maintenance kit 2. Wa s t e t r ay 3. P ower cord connection 4. Po w e r sw i t c h 5. USB connection 6. Configuration card 7. Ether net 10/100 Base-T conne ction 1. Optional h ard drive 2. T wo RAM slots 8500-045 1 2 3 4 5 6 7 1 8500-046 2[...]

Printer Configurations Phaser® 8500/8550 Color Printer 1-4 Printer Configurations This section includes: ■ Standard Features on page 1- 4 ■ A vailable Conf igurations on page 1-5 ■ Options on page 1-5 ■ Upgrades on page 1-5 Standard Features ■ Maximum print speed (pages pe r minute) based on letter-size plain paper: ■ Fonts: PostScript[...]

Printer Configurations Phaser® 8500/8550 Color Printer 1-5 A vailable Configurations Options Y ou can order additional trays, memory , and an internal hard driv e if these items are not standard on your prin ter . Additional T rays ■ 525-Sheet Feeder (T ray 3) ■ 525-Sheet Feeder (T ray 4) Memory RAM memory cards: 128 MB, 256 MB, or 512 MB (up [...]

Control Panel Phaser® 8500/8550 Color Printer 1-6 Control Panel This section includes: ■ Control Panel Features on page 1-6 ■ Control Panel Layout on page 1-7 ■ Menu Map on page 1-7 ■ Information Pages on page 1-8 ■ Sample Pages on pag e 1-8 Control Panel Features The control panel: ■ Displays th e printer’ s oper ating status (for e[...]

Control Panel Phaser® 8500/8550 Color Printer 1-7 Control Panel Layout Menu Map The Menu Map helps you navigate the contro l panel menus. T o print the Menu Map: 1. On the control panel, select Information , and t hen press th e OK b utton. 2. Select Menu Map , and then press the OK button to print. Note: Print the Menu Map to see other info rmati[...]

Control Panel Phaser® 8500/8550 Color Printer 1-8 Information Pages Y our printer comes wi th a set of information pa ges to help you obtain the best results from your printer . Access these page s from the control panel. Prin t the Menu Map to see where these informati on pages a re located in the control panel menu structure. For e xample, to pr[...]

Control Panel Phaser® 8500/8550 Color Printer 1-9 Color Sampler Pages The color sampler p ages are designed to help you select colors t o use in your print jo bs. Each sampler page lists either the percentages of c yan , magenta, yellow , and black that are used, or the amounts (from 0 to 25 5) of red, green, and blue that are used. Note: Before y[...]

More Information Phaser® 8500/8550 Color Printer 1-10 More Information This section includes: ■ Resources on page 1-10 ■ Xerox Support Centre on pa ge 1-11 Obtain information regarding your printer an d its capabili ties from the follo wing sources. Resources Information Source Setup Guide* Quick Ref erence Guide* User Guide (PDF) Adva nced Fe[...]

More Information Phaser® 8500/8550 Color Printer 1-11 Xerox Support Centre The Xer ox Support Centr e is a utility that is install ed duri ng printer dri ver instal lation. It appears on the desktop for W indo ws systems and is placed in the Utilities folder for Mac systems. It provides a central location for accessing the follo wing information: [...]

Phaser® 8500/8550 Color Printer 2-1 This chapter includes: ■ Overvie w of Network Setup and Conf iguration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Netw ork Address on page 2-5 ■ Installing the Printer Dri vers on page 2-9 ■ infoSMAR T Kno wledge Base Networ king Documents (English Only) on page 2-12 This chapte[...]

Overview of Network Setup and Co nfiguration Phaser® 8500/8550 Color Printer 2-2 Over view of Network Setup and Configuration T o set up and configure the netw ork: 1. T urn on the printer and the computer . 2. Connect the printer to th e network using th e recommended hardw are and cables. 3. Conf igure the printer’ s network address, which is [...]

Setting Up the Network Phaser® 8500/8550 Color Printer 2-3 Setting Up the Network This section includes: ■ Choosing a Connectio n Method on page 2-3 ■ Connecting via Ethern et (Recommended) on page 2-3 ■ Connecting via USB on page 2-4 Choosing a Connection Method Connect the printer to the netw ork via Ethernet or USB. Hardware and cabling r[...]

Setting Up the Network Phaser® 8500/8550 Color Printer 2-4 Standalone (Cable or DSL) Network Connection For information about setting up a cabl e or DSL connection for your printer , go to www .xerox. com/of fice/8500_8550infosmart . See also: infoSMAR T Kno wledge Base Networ king Documents (English Only) on page 2-12 Connecting via USB If you ar[...]

Configuring the Network Address Phaser® 8500/8550 Color Printer 2-5 Configuring the Network Address This section includes: ■ TCP/IP and IP Addresses on page 2 -5 ■ Automatically Setting the Printer’ s IP Address on page 2-5 ■ Dynamic Methods of Setting the Printer’ s IP Address on page 2-6 ■ Manually Setting the Printer’ s IP Address[...]

Configuring the Network Address Phaser® 8500/8550 Color Printer 2-6 Dynamic Methods of Setting the Printer’ s IP Address Set the printer’ s IP address using any of the follo wing methods. DHCP is enabled by default on all Phaser printers. ■ DHCP ■ CentreW are IS ■ AutoIP Enabling DHCP on the Printer V erify that the printer DHCP protocol[...]

Configuring the Network Address Phaser® 8500/8550 Color Printer 2-7 Changing or Modifying the IP Address Using CentreWare IS CentreW are IS provides a simple interf ace that enables you to manage, configure, and monitor networked printers from your desktop using a n embedded web server . For complete information about Cent reW are IS, click the He[...]

Configuring the Network Address Phaser® 8500/8550 Color Printer 2-8 Manually Setting the Printer’ s IP Address Note: V e rify that your compu ter has a properly conf igured IP ad dress for your network . Contact your ne twork administ rator for more information. If you are on a netw ork witho ut a DNS server , or in an en vironment where the net[...]

Installing the Printer Drivers Phaser® 8500/8550 Color Printer 2-9 Installing the Printer Drivers This section includes: ■ A vailable Dri vers on page 2-9 ■ W indows 98 SE or Later and W indo ws 2000 or Later on page 2-10 ■ Macintosh OS 9.x on page 2-10 ■ Macintosh OS X V ersion 10.2 and Higher on page 2-11 A vailable Drivers T o acce ss s[...]

Installing the Printer Drivers Phaser® 8500/8550 Color Printer 2-10 Windows 98 SE or Later and Windows 2000 or Later T o install the printer dri ver from the Softwar e and Documentation CD-R OM : 1. Insert the CD-R OM into the computer’ s CD-R OM driv e. If the installer does not launch, do the follo wing: a. Click Start , and then click Run . b[...]

Installing the Printer Drivers Phaser® 8500/8550 Color Printer 2-11 See also: Advanced F eatur es Guide at www .xerox.co m/of f ice/8500_8550supp ort for additional printer driv er installation information Macintosh OS X V ersion 10.2 and Higher T o install the printer dri ver from the Softwar e and Documentation CD-R OM : 1. Insert the CD-R OM in[...]

infoSMART Knowledge Base Networ king Documents (English Only) Phaser® 8500/8550 Color Printer 2-12 infoSMAR T Knowledge Base Networking Documents (English Only) Go to www .xerox.com/of fice/8500_8550in foSMAR T to vie w these documents. Reference Name Title R1002033188 Basic TCP/IP T utor ial and Home Networking Gu idelines R1002018545 Understa nd[...]

Phaser® 8500/8550 Color Printer 3-1 This chapter includes: ■ Overvie w of Basic Steps on page 3-2 ■ Supported P aper and Media on page 3-3 ■ Loading Paper on page 3-8 ■ Selecting Printing Options on page 3-20 ■ Printing on Both Sides of the P aper on pag e 3-24 ■ Printing on Specialty Media on page 3-28 See also: Using paper trays vide[...]

Overview of Basic Steps Phaser® 8500/8550 Color Printer 3-2 Over view of Basic Steps 1. Load paper in the tray . 2. If you are prompted b y the control panel, either conf irm the paper type and size or change it as required. 3. From the software ap plication, access the Print dialog box, and then select printing options in the printer dri ver . 4.[...]

Supported Paper and Media Phaser® 8500/8550 Color Printer 3-3 Supported Paper and Media This section includes: ■ Paper Usage Guidelines on page 3-4 ■ Paper That Can Damage Y our Printer on page 3-4 ■ Paper Storage Guidelines on page 3 -5 ■ Supported P aper Sizes and W eights on page 3-5 Y our printer is designed to be used with a v ari ety[...]

Supported Paper and Media Phaser® 8500/8550 Color Printer 3-4 Paper Usage Guidelines The printer trays accommodate most sizes and types of paper , transparencies, or other specialty media. Follo w these guidelines wh en loading paper and media in the trays: ■ Use only recommended Xerox transparenci es; print quality may v ary with other transpar[...]

Supported Paper and Media Phaser® 8500/8550 Color Printer 3-5 Paper Storage Guidelines Providing good storage conditions for your pa per and other media contrib utes to optimum print quality . ■ Store paper in dark, cool, relati vely dry lo cations. Most paper items are susceptible to damage from ultraviolet (UV) and visible light . UV radiation[...]

Supported Paper and Media Phaser® 8500/8550 Color Printer 3-6 Supported Paper Sizes and Weights for T ray 1 60–220 g/m 2 (16–40 lb. Bond, 50–80 lb . Cov er) Index Car d 3.0 x 5.0 in. Custom Sizes Width: 76–216 mm (3 .0–8.5 in.) Height: 127–356 mm (5.0–14 .0 in.) Margins 5 mm on all sides Statement 5.5 x 8.5 i n. Executive 7.25 x 10. [...]

Supported Paper and Media Phaser® 8500/8550 Color Printer 3-7 Supported Paper Sizes and Weights for T rays 2, 3, or 4 60–120 g/m 2 (16–32 lb. Bond) Statement 5.5 x 8.5 in. Margins 5 mm on all sides Executive 7.25 x 10.5 in. Letter 8.5 x 11.0 in. US Folio 8.5 x 13.0 in. Legal 8.5 x 14.0 in. A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-8 Loading Paper This section includes: ■ Loading Paper in T ray 1 on page 3-8 ■ Loading P aper in T ray 2, 3, or 4 on page 3-14 Loading Paper in T ray 1 Use T ray 1 for a wide range of media types including: ■ Plain paper , letterhead, colored paper , and p re-printed paper ■ Card stock ■ L[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-9 T o load paper , en velopes, or other media in T ray 1: 1. Pull do wn and out on the handle to open T ray 1. 2. Open the tray extension. 8500-006[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-10 3. Fan t he paper to release sheets that may be stuck together . 4. Insert paper , transparenci es, en velope s, or specialty me dia into the tray . ■ Single-sided printing : Insert the side to be printed facedown with the top of the page entering the printer first. 8500-090 8500-009[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-11 ■ 2-sided printin g : Insert side one faceup with the bottom of the page ent ering the printer first. ■ Side-flap en velopes : Insert the en velopes with the flap side up and the flap tow ard the left side of the tray . 8500-106 XEROX 8500-010[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-12 ■ End-flap en velopes : Fold do wn the flaps before plac ing them in the tray . Insert the en velopes with the flap side up and the flap entering the printer f irst. ■ Pre-pun ched paper : Insert the side to be printed facedown with the holes to ward the right side of the tray . Note: When usi[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-13 5. Adjust the paper guides to fit the paper loaded in the tray . 6. On the control panel, press the OK b utton to use the paper size and type displayed as the current setup, or chan ge the paper size and ty pe: a. Select Change setup , and then press the OK bu tton. b. Select the paper size, and t[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-14 Loading Paper in T ray 2, 3, or 4 Use T ray 2, 3, or 4 for a wide range of media inclu ding: ■ Plain paper , letterhead, and pre-printed paper ■ Card stock ■ Labels ■ En velopes: #10 Commercial, C5 (side-flap only), and DL ■ T ransparenci es ■ Specialty media (including p hoto paper , [...]

Loading Paper Phaser® 8500/8550 Color Printer 3-15 T o load paper, en velop es, or other media in T ray 2, 3, or 4: 1. Remov e the tray from the printer . 2. Fan t he paper to release sheets that may be stuck together . 8500-002[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-16 3. Insert paper , transparenci es, en velope s, or specialty me dia into the tray . ■ Single-sided printing: Insert the side to be printed faceup with the top of the page to ward the fr ont of the tray . ■ 2-sided printin g : Insert side one facedown with the top of the page to ward the back o[...]

Loading Paper Phaser® 8500/8550 Color Printer 3-17 ■ Side-flap e n velo pes : Insert the en velopes with the flap side down and the flap to ward the left side of the tray . Caution: There are separate f ill lines inside the tray for en velopes and for other media. Do not load the tray abo ve the appropriate f ill line. Ov erloading the tray can [...]

Loading Paper Phaser® 8500/8550 Color Printer 3-18 4. Adjust the paper guides to fit the pa per loaded in the tray (if necessary). ■ Length guide : Press the sides, then slide the gu ide until the arro w on the guide points to the appropriate paper size imprinted on the bottom of the tray . When properly positioned, the guide clicks into place. [...]

Loading Paper Phaser® 8500/8550 Color Printer 3-19 5. Insert the tray into the tray slot an d push it completely into the printer . 6. On the control panel: a. Select Pa p e r T ra y S e t u p , and then press the OK bu tton. b. Select either T ray 2 P aper T ype , T r ay 3 P aper T ype , or Tr a y 4 P a p e r T y p e , and then press the OK butto[...]

Selecting Printing Options Phaser® 8500/8550 Color Printer 3-20 Selecting Printing Options This section includes: ■ Selecting Printing Preferences (W indows) on page 3-20 ■ Selecting Options for an Indi vidual Job (W indows) on page 3-20 ■ Selecting Options for an Indi vidual Job (Macintosh) on page 3-22 See also: Advanced F eatur es Guide a[...]

Selecting Printing Options Phaser® 8500/8550 Color Printer 3-21 See the follo wing table for specifi c printing options: Printing Options for Windows Op erating Systems Operating System Driver T ab Printing Option s Windows 2000, Windows XP , or Windows Server 2003 Lay out tab ■ Or ientation ■ Print on Both Sides ■ P ages per sheet P aper/Qu[...]

Selecting Printing Options Phaser® 8500/8550 Color Printer 3-22 Selecting Options for an Individual Job (Macintosh) T o select print settings for a particular job, chan ge the driver settings be fore sending the job to the printer . 1. W ith the document open in your application, click File , and then click Print . 2. Select the desired printing o[...]

Selecting Printing Options Phaser® 8500/8550 Color Printer 3-23 Mac OS 9.x Gene ral ■ Copies ■ P ages ■ P aper source Color Matching ■ Pr int color Cover P age ■ Cov er pages Lay out ■ P ages per sheet ■ Border ■ 2-sided prin ting Print Quality ■ Print quality ■ Image smoothing Job T ype ■ Secure prints, personal prints , pro[...]

Printing on Both Sides of the Paper Phaser® 8500/8550 Color Printer 3-24 Printing on Both Sides of the Paper This section includes: ■ Automatic 2-Sided Printing on page 3-24 ■ Manual 2-Sided Printing on page 3-26 Automatic 2-Sided Printing Automatic 2-sided printing is a v ailable from a ll trays. Before printing a 2-sided document, verify the[...]

Printing on Both Sides of the Paper Phaser® 8500/8550 Color Printer 3-25 Selecting 2-Sided Printing T o select automatic 2-sided printing: 1. Insert paper in the tray . ■ Tr a y 1 : Insert side one faceup with the bottom of the page entering the printer first. ■ T ray 2, 3, or 4 : Insert side one facedown with the top of the page to ward the b[...]

Printing on Both Sides of the Paper Phaser® 8500/8550 Color Printer 3-26 Manual 2-Sided Printing Y ou can manually pri nt on both sides of the paper wh en you are using paper types th at are either too small or too hea vy for automatic 2- sided printing. The Phaser 8500N prin ter does not ha ve aut omatic 2-sided printing. Manu al 2- sided printin[...]

Printing on Both Sides of the Paper Phaser® 8500/8550 Color Printer 3-27 Printing Side T wo 1. Remov e the paper from the output tray and rel oad it in the paper tray: ■ Tr a y 1 : Insert side two facedown with the top of the page entering the printer f irst. ■ T r ay 2, 3, or 4 : Insert side two faceup with the top of the page tow ard the fro[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-28 Printing on Specialty Media This section includes: ■ Printing T ransparencies on page 3-28 ■ Printing En velopes on page 3-34 ■ Printing Labels on page 3-40 ■ Printing Glossy Paper on page 3 -46 ■ Printing Custom Size Pa per on page 3-52 Printing T ransparencies T ranspare[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-29 Printing T ransparencies from T ray 1 T o print transparencies: 1. Pull do wn and out on the handle to open T ray 1. 2. Open the tray extension. 8500-006 8500-007[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-30 3. Insert transparencies into the tray and adjust the paper guides to f it the transparencies . 4. On the control panel, press the OK button if the correct paper size and T ransparency are displayed as the curre nt setup, or se lect the transparenc y size and type: a. Select Change [...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-31 2. Insert tran sparencies into the tray . Note: Do not load transparencies abov e th e paper f ill line inside the tray . 8500-102 8500-103[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-32 3. Adjust the pape r guides to f it the transparencies (if necessary). ■ Length guide : Press the sides, then slide the gu ide until the arro w on the guide points to the appropriate paper size imprinted on the bottom of the tray . When properly positioned, the guide clicks into p[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-33 4. Insert the tray into the tray slot, and th en push it completely into the printer . 5. On the control panel: a. Select Pa p e r T ra y S e t u p , and then press the OK bu tton. b. Select either Tr a y 2 P a p e r T y p e , T ra y 3 P aper T ype , or T ray 4 P aper T ype , and th[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-34 Printing Envelopes En velopes can be pr inted from T ray 1 and T ray 2, 3, or 4 depending on the type of en velope you are using. See also: Supported Paper Sizes and W eights for T ray 1 on page 3-6 Supported P aper Sizes and W eights for T rays 2, 3, or 4 on page 3-7 Guidelines ■[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-35 Printing Envelopes from T ray 1 T o print en v elopes: 1. Pull do wn and out on the handle to open T ray 1. 2. Open the tray extension. 8500-006 8500-007[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-36 3. Insert a maximum of 10 en velopes into the tr ay a nd adjust the pape r guides to f it the en velopes: ■ Side-flap en velopes : Insert the en v elopes with the flap side up and the flap of the en velopes tow ard the left side of the tray . ■ End-flap en velopes : Fold do wn t[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-37 Printing Envelopes from T ray 2, 3, or 4 T o print en v elopes: 1. Remov e the tray from the printer . 2. Insert a maximum of 40 en velopes into the tray , flap side down with the flap to ward the left side of the tray . 8500-102 8500-109[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-38 3. Adjust the paper guides to f it the en velopes. ■ Length guide : Press the sides, then slide the gu ide until the arro w on the guide points to the appropriate paper size imprinted on the bottom of the tray . When properly positioned, the guide clicks into place. ■ Wid th g u[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-39 4. Insert the tray into the tray slot, and th en push it complete ly into the printer . 5. On the control panel: a. Select Pa p e r T ra y S e t u p , and then press the OK bu tton. b. Select either Tr a y 2 P a p e r T y p e , T ra y 3 P aper T ype , or T ray 4 P aper T ype , and t[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-40 Printing Labels Labels can be printed from any tray . T o order paper , transparencies, or other specia lty media, contact your local reseller or go to www .xerox. com/of f ice/supplies . See also: Supported Paper Sizes and W eights for T ray 1 on page 3-6 Supported P aper Sizes and[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-41 Printing Labels from T ray 1 T o print labels: 1. Pull do wn and out on the handle to open T ray 1. 2. Open the tray extension.[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-42 3. Insert a maximum of 50 sheet s of labels in to the tray with the side to be printed facedown and the top of the page enteri ng the printer first. 4. Adjust the paper guides to fit the labels loaded in the tray . 5. On the control panel, press the OK b utton if the correct pape r [...]

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Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-44 3. Adjust the paper guides to f it the labels (if necessary). ■ Length guide : Press the sides, then slide the gu ide until the arro w on the guide points to the appropriate paper size imprinted on the bottom of the tray . When properly positioned, the guide clicks into place. ■[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-45 4. Insert the tray into the tray slot, and th en push it complete ly into the printer . 5. On the control panel: a. Select Pa p e r T ra y S e t u p , and then press the OK bu tton. b. Select either T ray 2 P aper T ype , T r ay 3 P aper T ype , or Tr a y 4 P a p e r T y p e , and t[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-46 Printing Glossy Paper Glossy paper can be printed, on e- or 2-sided, from any tray . T o order paper , transparencies, or other specia lty media, contact your local reseller or go to www .xerox. com/of f ice/supplies . Guidelines ■ Do not open sealed packages of glossy pape r unti[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-47 Printing Glossy Paper from T ray 1 T o print glossy paper: 1. Pull do wn and out on the handle to open T ray 1. 2. Open the tray extension. 8500-006 8500-007[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-48 3. Insert a maximum of 50 sheets of glossy pape r in the tray . Adjust the paper guides to f it the paper . 4. On the control panel, press the OK b utton if the correct pape r size and Special are displayed as the curre nt setup, or se lect the glossy paper size and type: a. Select [...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-49 Printing Glossy Paper fro m T r ay 2, 3, or 4 T o print glossy paper: 1. Remov e the tray from the printer . 2. Insert a maximum of 400 sheets of glossy paper in to the tray .[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-50 3. Adjust the paper guides to fit the glossy paper (if necessary). ■ Length guide : Press the sides, then slide the gu ide until the arro w on the guide points to the appropriate paper size imprinted on the bottom of the tray . When properly positioned, the guide clicks into place[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-51 4. Insert the tray into the tray slot, and th en push it complete ly into the printer . 5. On the control panel: a. Select Pa p e r T ra y S e t u p , and then press the OK bu tton. b. Select either T ray 2 P aper T ype , T r ay 3 P aper T ype , or Tr a y 4 P a p e r T y p e , and t[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-52 Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you ca n use for printing, you ca n also print on custom size paper withi n the follo wing dimensions. Note: Print custom size pape r from T ray 1 only . See also: Supported P aper Sizes and W ei[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-53 Printing Custom Size Paper from T ray 1 T o print custom size paper: 1. Pull do wn and out on the handle to open T ray 1. 2. Open the tray extension. 8500-006[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-54 3. Insert custo m size paper into the tray : ■ Single-sided printing : Insert the side to be printed facedown with the top of the page entering the printer first. ■ 2-sided printin g : Insert side one faceup with the bottom of the page ent ering the printer first. 8500-009 8500-[...]

Printing on Specia lty Media Phaser® 8500/8550 Color Printer 3-55 4. Adjust the paper guides to fit the paper loaded in the tray . 5. On the control panel, press the OK b utton if the correct pape r size and pa per type are displayed as the current setup, or select the appropriate paper size and type: a. Select Change setup , and then press the OK[...]

Phaser® 8500/8550 Color Printer 4-1 This chapter includes: ■ Controlling the Quality of Y our Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-5 Print Quality[...]

Controlling the Quality of Your Prints Phaser® 8500/8550 Color Printer 4-2 Controlling the Quality of Y our Prints This section includes: ■ Selecting a Print-Quality Mode on page 4-2 ■ Adjusting Color on page 4-3 The print-qualit y mode and T ekColor correction directly control the quality of your prints. The print-quality mode and paper type [...]

Controlling the Quality of Your Prints Phaser® 8500/8550 Color Printer 4-3 T o select the print-quality mode in a supported driv er: Adjusting Color The T ekColor correction options pro vide simulations of dif ferent color de vices. A utomatic is the default correction for general image processing. See the follo wing table to determine what option[...]

Controlling the Quality of Your Prints Phaser® 8500/8550 Color Printer 4-4 See also: www .xerox. com/of fice/8500_8550infoSMAR T for information about color matching and ICC profiles T o select the color correction in a supported driver: Operating System Steps Windows 98 SE, Windows Me, Windows 2000, Windows XP , Windows Server 2003, or Windows NT[...]

Solving Print-Quality Problems Phaser® 8500/8550 Color Printer 4-5 Solving Print-Quality Problems This section includes: ■ Smudges or Smears on page 4-5 ■ Random Light Stripes on page 4 -6 ■ Predominate Light Stripes on page 4-7 ■ T ransparency Imag es Are T oo Light or T oo Dark on page 4- 8 ■ Colors Are Wrong on page 4-8 Smudges or Sme[...]

Solving Print-Quality Problems Phaser® 8500/8550 Color Printer 4-6 3. If the problem continues: a. Open the door on the right side of the printer and remo v e the maintenance kit. b. W ipe the plastic wiper bl ade with a lint-free cloth. c. Replace the maintenance kit and close the door . Note: Smudges or s mears may appear if you print on s ide t[...]

Solving Print-Quality Problems Phaser® 8500/8550 Color Printer 4-7 5. If the problem continues, select Jet Substi tution Mode to substitute a jet for the malfunctioning jet causing the light stripe. Th e printer has been designed to compensate for a malfunctioning jet. See Print Quality Prob lems on the control panel for more information. T o sele[...]

Solving Print-Quality Problems Phaser® 8500/8550 Color Printer 4-8 T ransparency Images Are T oo Light or T oo Dark Problem T e xt or graphics printed on t ransparen ci es are either too light or t oo dark. Solution 1. V erify that T ransparency is selected in the software app lication or in the printer dri ver . 2. On the control panel, v erify t[...]

Phaser® 8500/8550 Color Printer 5-1 This chapter includes: ■ Maintenance and Cleaning on page 5-2 ■ Ordering Supplies on page 5-14 ■ Moving and Repacking the Printer on page 5-16 See also: Maintenance video tu torials at www .xero x.com/of f ice/8500_85 50support Replacing supplies video tutorials at www .xerox.com/of fice/8500_8550support M[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-2 Maintenance and Cleaning This section includes: ■ Routine Maintenance on page 5-2 ■ Cleaning the Paper Release Blade on page 5-9 ■ Cleaning the Maintenance Kit W iper Blade on page 5 -11 ■ Cleaning the Outside of the Printer on page 5-13 See also: User Safety on page A-1 Routine [...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-3 2. Open the top cov er . 3. Locate the ink-loading bin that is lo w . A labe l abov e each bin indica tes the color and color number for that bin. Note: Each ink stick has a number that correspon ds to the number on the ink-loading bin. 4. Remov e the ink stick from its packaging. Place [...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-4 5. Close the top cov er . W arming Up is displayed on the contro l panel until the printer is ready for printing. Note: T o minimize ink w aste and o ptimize perform ance, lea v e the printer on all the ti me. ■ K eep ink in its packaging un til you are ready to use it. ■ Identify in[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-5 2. Pull the waste tray (labeled B ) completely out of the printer . W arning: The waste tray may be hot; handle it carefully . Note: The waste tray may be locked if the printer is in a warm-up c ycle or if the ink is cooling follo wing the Eliminate Light Stripes troubleshooting routine.[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-6 4. Insert the waste tray into the printer and pu sh it completely into the w aste tray slot. 5. Close the side door . Caution: Do not attempt to reuse the wast e ink in th e printer; it can damage the printer . This damage is not cov ered under the printer w arranty . 8500-068 8500-038[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-7 Replacing the Maintenance Kit The maintenance kit contains a maintenance rolle r that keeps the surface of the imaging drum clean and oiled. Note: Order a ne w maintenance kit when the cont rol panel displays a message that the maintenance kit is lo w . Replace it when th e control panel[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-8 3. Insert the replacement maintenance kit and pu sh it completely into the maint enance kit slot. Foll o w the illustrated instructions in cluded with the maintenance kit for f ull installation and dis posal information. 4. Close the door . 8500-038[...]

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Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-10 3. W ipe the plastic paper release blade on the lo wer pa per guide with a pre-soaked alcohol cloth (using 90 percen t isopropyl alcohol). 4. Lo wer the paper guide to its original position. 5. Close the exit co v er . 8500-084 8500-080 8500-018[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-11 Cleaning the Maintenan ce Kit Wiper Blade T o c lean the maintenance kit w iper blade: 1. Open the door on the right side of the printer . 2. Remov e the maintenance kit (labeled A ) from the maintenance kit slot. 3. Use a lint-free cloth to clean the top and uppe r edges of the flexibl[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-12 4. Insert the maintenance kit and push it co mpletely into the maintenance ki t slot. 5. Close the door . 8500-033 8500-038[...]

Maintenance and Cleaning Phaser® 8500/8550 Color Printer 5-13 Cleaning the Outside of the Printer T o remove stains, clean the outside of the prin ter using a soft, damp, cloth moistened with a mild neutral deter gent. Do not spray detergent directly onto the pri nter . W arning: T o pre vent electric shock, turn the prin ter off and unplug the po[...]

Ordering Supp lies Phaser® 8500/8550 Color Printer 5-14 Ordering Supplies This section includes: ■ Consumables on page 5-14 ■ Routine Maintenance Items on page 5-14 ■ When to Order Supplies on page 5-15 ■ Recycli ng Supplies on page 5- 15 Certain consumables and ro utine maintenance items need to be ordered occasionally . Each item include[...]

Ordering Supp lies Phaser® 8500/8550 Color Printer 5-15 When to Order Supplies The control panel displ ays a warning wh en the su pply nears it s replacement time. V erify that you ha ve replacements on hand. It is important to order these supplies when the messages first appear to a void interruptions to your printing. Th e control panel disp lay[...]

Moving and Repackin g the Printer Phaser® 8500/8550 Color Printer 5-16 Moving and Repacking the Printer This section includes: ■ Precautions for Moving the Pri nter on page 5-16 ■ Moving the Printer W ithin the Off ice on page 5-16 ■ Preparing the Printer for Shipment on page 5-18 Caution: Part s of the printer are hot. T o av oid person al [...]

Moving and Repackin g the Printer Phaser® 8500/8550 Color Printer 5-17 3. W ithin 10 seconds after turning off the printer , select Shut Down for Mo ving Printer on the control pane l. Note: If you recei ve a P ower Do wn Error -Head not Parked message at the control panel, the printer is not ready to be mov ed. If the printhead is not locked, the[...]

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Moving and Repackin g the Printer Phaser® 8500/8550 Color Printer 5-19 Removing the Maintenance Kit and Waste T ray Before turning off the printer , remove the maintenance kit and w aste tray: 1. Open the door on the right side of the printer . 2. Remov e the maintenance kit (labeled A ) and place it in a plastic bag for storage. 8500-034 8500-032[...]

Moving and Repackin g the Printer Phaser® 8500/8550 Color Printer 5-20 3. Remov e the waste tray (labeled B ) from the waste tray slot. W arning: The waste tray may be hot; handle it carefully . 4. Empty the waste, and then place the tray in a plastic bag for storage. Caution: Shipping the printer with the maintena nce kit and waste tray installed[...]

Moving and Repackin g the Printer Phaser® 8500/8550 Color Printer 5-21 T urning Off the Printer T o turn off the printer: 1. Press the po wer switch located under the interfac e cov er on the right side of the printer to turn it of f. 2. W ithin 10 seconds after turning off the printer , select Shut Down for Mo ving Printer on the control pane l. [...]

Moving and Repackin g the Printer Phaser® 8500/8550 Color Printer 5-22 Packing the Printer T o pack the printer: 1. Use the hand holds on each side of the printe r to lift it. Mov e the printer separately from the 525-Sheet Feeder . 2. Use the original packing materi al and box, or a Xerox rep ackaging kit, to repack the printer . Do not ship the [...]

Phaser® 8500/8550 Color Printer 6-1 This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-18 See also: T roubleshooting video tutorials at www .xerox.com/of f ice/8500_8550sup port Print Quality on page 4-1 T roubleshooting[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-2 Clearing Paper Jams This section includes: ■ Jam at the Exit on page 6-2 ■ Jam at the Front Cov er on page 6-8 ■ Jam at the T rays on page 6-13 See also: User Safety on page A-1 Jam at the Exit T o c lear a jam at the exit: 1. Open the exit cov er . 2. Pull the jammed paper slo wly out[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-3 3. If you did not find paper in Step 2, lift the paper guides. 4. Remov e any jammed paper . 5. Close the exit co v er . 8500-042 1 2 8500-065 8500-018[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-4 6. If you did not find paper in the pr evious steps, follo w these steps: a. Pull up the latch on the front of th e printer to op en the front co ver . b. Pull the jammed paper slo wly out of the printer . Confirm that an y torn pieces of paper are remov ed. 8500-012 8500-020[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-5 c. Close the front cover . 8500-014[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-6 7. If you did not find jammed paper in th e previous steps, follo w thes e steps: a. Pull all the trays completely out of the printer . b. Remov e an y jammed paper from inside the tray slot. Conf irm that an y torn p ieces of paper are remov ed. 8500-028 8500-024[...]

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Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-8 Jam at the Front Cover T o clear a jam at the front cover: 1. Pull up the latch on the front of th e printer to op en the front co ver . 2. Pull the jammed paper slo wly out of the printer . Conf irm that an y torn pieces of paper are remov ed. 8500-012 8500-020[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-9 3. Close the front cover . 4. If you did not find paper in the pr evious steps, follo w these steps: a. Open the exit cov er . 8500-014[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-10 b. Pull the jammed paper slo wly out of the printer . Confirm that an y torn pieces of paper are remov ed. c. Lift the paper guides. d. Remov e jammed paper . 8500-017[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-11 e. Close the exit co v er . 5. If you did not find jammed paper in th e previous steps, follo w thes e steps: a. Pull all the trays completely out of the printer . 8500-018[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-12 b. Remov e an y jammed paper from inside the tray slot. Conf irm that an y torn p ieces of paper are remov ed. c. Replace all trays and push each one completely in to the printer . Note: Use only the appro ved pap er type, weight, and size for this tray . Print custom size paper from T ray [...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-13 Jam at the T rays T o clear a jam from the tray specified on the control panel: 1. Pull the tray specif ied on the control panel comple tely out of the printer . 2. Remov e the top sheet from the tray . 8500-002 8500-022[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-14 3. V erify that the paper is loaded correctly in the tray . Adjust the length and width tray guides: a. Length guide : Press the sides, then slide the gu ide until the arro w on the guide points to the appropriate paper size imprinted on the bottom of the tray . When properly positioned, th[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-15 4. Remov e jammed paper inside th e tray slot. Conf irm that an y torn pieces of paper are remov ed. 5. Insert the tray into the tray slot an d push it completely into the printer . 8500-024[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-16 6. If you did not find jammed paper in th e previous steps, follo w thes e steps: a. Pull up the latch on the front of th e printer to op en the front co ver . b. Pull the jammed paper slo wly out of the printer . Confirm that an y torn pieces of paper are remov ed. 8500-012 8500-020[...]

Clearing Paper Ja ms Phaser® 8500/8550 Color Printer 6-17 c. Close the front cover . Note: Use only the appro ved pap er type, weight, and size for this tray . Print custom size paper from T ray 1 only . 8500-014[...]

Getting Help Phaser® 8500/8550 Color Printer 6-18 Getting Help This section includes: ■ Control Panel Messages on page 6 -18 ■ PrintingScout Alerts on page 6-19 ■ PhaserSMAR T T echnical Support on page 6-19 ■ W eb Links on page 6-20 Xerox provides se veral automatic diagnostic to ols to help you produce an d maintain print quality . See a[...]

Getting Help Phaser® 8500/8550 Color Printer 6-19 PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer dri v er . It automatically checks the printer status when yo u send a print job . If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer sc reen to let you kno[...]

Getting Help Phaser® 8500/8550 Color Printer 6-20 W eb Links Xerox provides se veral websites that of fer add itional help on your Ph aser 8500/8550 printer. A set of Xerox links is installed in your web bro wser’ s Favo r i t e s folder when you install the Xerox printer dri v ers on your comp uter . The T r oubleshooting tab in your W indo ws [...]

Phaser® 8500/8550 Color Printer A-1 Y our printer an d the recommended supplies ha ve been designed and tested to meet strict safety requirements. Attention to the follo wing information ensures the continued safe operation of your printer . Electrical Safety ■ Use the power cord supplied with your printer . ■ Plug the po wer cord directly int[...]

Phaser® 8500/8550 Color Printer A-2 The po wer cord is attached to the printer as a pl ug-in de vice at the back of the printer . If it is necessary to disconnect all electrical power fro m the printer , disconnect the power cord from the electrical outlet. W arning: Do not remove the co vers or guards that are fastened with scre ws unless you are[...]

Phaser® 8500/8550 Color Printer A-3 Printer Locati on ■ Place the printer in a dust-free area within a te mperature range of 50° F to 90° F (10° C to 32° C) and a relati ve humidity ra nge of 10 percent to 80 percent. ■ Place the printer in an area where there is ad equate space for ventila tion, operation, and servicing. ■ Do not place [...]

Phaser® 8500/8550 Color Printer A-4 Moving the Printer Follo w these guidelines to av oid injuri ng yourself or damaging the printer: ■ K eep the printer le v el. T ilting the prin ter can cause the ink to spill inside. ■ Use the Shut Down f or Mo ving Printer mode on the control panel for best results. ■ Alw ays allo w the printer to cool b[...]

Phaser® 8500/8550 Color Printer A-5 ■ Ne ver mo ve the printer if you recei ve a P owe r Down Err or-Head not P arked message on the control pane l. The printe r is not ready to be mov ed. If the printhead is not locked, the printer can be damaged during shipment. ■ V erify that the printhead is lo ck ed. When the green flag in th e exit tray [...]

Phaser® 8500/8550 Color Printer A-6 Symbols Marked on Product Use caution (or draws attention to a par ticular component). See the manual(s) for information. A v oid pinching fingers in the printer. Use caution to av oid personal injur y . Hot surf ace on or in the printer . Use caution to av oid personal injur y . Do not touch.[...]

Phaser® 8500/8550 Color Printer Index-1 Index Numerics 2nd Side option, 3-26 2-sided printi ng, 3-24 automatic, 3-24 binding edge options, 3-24 manual, 3-26 selecting, 3-25 A adding ink, 5-2 adjusting color, 4-3 AutoIP manually setting the printer’s IP address, 2-8 setting the printer’s IP address dynamically, 2-6 automatic TekColor correction[...]

Index Phaser® 8500/8550 Color Printer Index-2 drivers available, 2-9 installing, 2-9 Macintosh, 2-9 Macintosh OS 9.x, 2-10 Macintosh OS X, version 10.2 and higher, 2-11 PCL, 2-9 PostScript, 2-9 UNIX, 2-9 Windows 2000 or later, 2-10 Windows 98 SE or later, 2-10 Xerox Support Centre, 1-11 Dynamic Domain Name Service (DDNS), 2-7 dynamically setting t[...]

Index Phaser® 8500/8550 Color Printer Index-3 J jams at the exit, 6-2 at the front cover, 6-8 at the trays, 6-13 clearing, 6-2 preventing, 6 -2 jet substitution, 4-6 job individual printing options Macintosh, 3-22 Windows, 3-20 selecting a print-quality mode, 4-2 selecting printing options Windows, 3-20 L labels, 3-40 guidelines for printing, 3-40[...]

Index Phaser® 8500/8550 Color Printer Index-4 P paper 2nd side, 3-26 custom sizes, 3-52 damaging to the prin ter, 3-4 envelopes, 3-34 glossy, 3-46 guidelines for printin g glossy paper, 3-46 jams, 6-2 labels, 3-40 loading in the paper trays, 3-8 margins, 3-6, 3-7, 3-52 Paper Tips page, 3-5, 4-5, 4-8 pre-printed, 3-26 printing on specialty media, 3[...]

Index Phaser® 8500/8550 Color Printer Index-5 printing basics, 3-2 binding edge options, 3-24 cleaning, 5-2 custom size paper, 3-52 envelopes, 3-34 glossy paper, 3-46 labels, 3-40 Layout tab, 3-20 Output Options tab, 3-20 Paper Quality tab, 3-20 selecting 2-sided, 3-25 selecting individual job printing options Macintosh, 3-22 selecting options, 3-[...]

Index Phaser® 8500/8550 Color Printer Index-6 Tray 1 loading paper, 3-8 printing custom siz e paper, 3-53 printing envelopes, 3-35 printing glossy paper, 3 -47 printing labels, 3-41 printing tran sparenc ies, 3-29 trays additional, 1-5 Trays 2-4 loading paper, 3- 14 printing glossy paper, 3 -49 printing tran sparencies, 3-30, 3 -43 supported pape [...]