Xerox I Class manual

Operator’s Manual Datamax International Herbert House 12 Elizabeth Way, Pinnacles Harlow, Essex CM19 5FE UK Phone: +44 1279 772200 Fax: +44 1279 424448 Asia-Pacific 19 Loyang Way #01-01 CILC Building Singapore 508724 Phone: +65 542-2611 Fax: +65 542-3611 Corporate Headquarters 4501 Parkway Commerce Blvd. Orlando, Fl 32808 Phone: 407-578-8007 Fax:[...]

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Copyright Information: CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporation. Windows and Windows NT are trademarks and Microsoft is a registered trademark of Microsoft Corporation. NetWare and Novell are registered trademarks of Novell, Inc. Ethernet is a registered trade[...]

Agency Compliance and Approvals: C US Listed UL1950 Information Technology Equipment C22.2 No. 950-M93 EN60950 For 230 Volt Operation (Europe): Use a cord set, marked “HAR,” consisting of a min H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a male plug for the country of installation[...]

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Important Safety Instructions: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying this unit. This unit has been carefully designed to provide years of safe, reliable performance. However, as with all electrical equipmen[...]

i Contents Printer Overview 1.0 About the Printer ....................................................................... 1 1.0.1 Standard Features .................................................... 2 1.0.2 Optional Features ..................................................... 2 1.1 Option Installation ...........................................[...]

ii Using the Front Panel 4.0 Operation ................................................................................. 29 4.0.1 Ready Mode: Normal Operation ............................ 29 4.0.2 Menu Mode: Configuration ..................................... 30 4.0.3 Quick Test Mode: Print Test Labels ...................... 31 4.0.4 Indicator Ligh[...]

iii 5.2 Printhead Replacement .......................................................... 79 5.3 Maintenance Schedule ........................................................... 80 5.3.1 Cleaning the Printhead ........................................... 81 5.3.2 Cleaning the Platen Roller ...................................... 82 5.3.3 Clea ning Int[...]

iv Appendix E Menu System Multi-Language Support ........................................ 121 Advance File Handling Information ............................................... 124 Appendix F Saving a Configuration File ........................................................... 127 Warranty Information ..............................................[...]

I-Class 1 Printer Overview 1.0 About the Printer Congratulations on your purchase of an I-Class printer. The I-Class family, hereafter referred to as ‘the printer’, blends the rugged durability of die-cast construction with state-of-the-art electronics and user-friendly features to redefine the standard in industrial thermal printers. This manu[...]

2 I-Class 1.0.1 Standard Features This printer offers the following standard features: I-Class Standard Features Listing Model Feature 4206 4208 4212 4308 4406 4604 Printhead Density (Dots Per Inch) 203 203 203 300 406 600 Direct Thermal Printing XXXXXX On-Demand and Batch Printing XXXXXX Rotating Media Hub XXXXXX Media Tear Bar XXXXXX Fan-fold med[...]

I-Class 3 DMXNet The DMXNet Print Server Card is an internal Network Interface Controller (NIC) that enables the printer to provide Ethernet  connectivity. Features include: Ø Automatic selection of 10Base2 ( Thinnet) or 100BaseT Fast Ethernet connection. Ø Integral HTTP Server to allow monitoring and management from a standard Web browser pro[...]

4 I-Class External Media Rewinder (specify voltage requirement when ordering) A precision-crafted, bi-directional rewinding mechanism with device-dependant features: Ø DMXREW1 – accommodates 1 to 4-inch (25 to 101 mm) diameter cores; accepts a maximum label width of 4.5 inches (114 mm); and, rewinds to a 8-inch (203 mm) maximum outer diameter at[...]

I-Class 5 Peel and Present Mechanism (requires the Internal Rewind option ) An output control device that automatically separates printed labels from the backing material and allows subsequent printing to occur only after the removal of a previously printed label . Minimum label length is 1.5 inches (38 mm). Present Sensor An output control device [...]

6 I-Class 1.1 Option Installation The following table lists the available options and the recommended qualification level of the installer. For detailed information concerning a specific option, contact your dealer or Datamax Technical Support. Experience Level for Options Installation Option Recommended Installer Cutters and trays: Light / Standar[...]

I-Class 7 1.2 Hardware Components The following drawing highlights the user-assessable components of the printer. Items denoted with an asterisk (*) are optional equipment.[...]

8 I-Class[...]

I-Class 9 Getting Started 2.0 Unpacking the Printer Inspect the shipping container(s) for damage; if evident, immediately notify the shipping company to report the nature and extent of the damage. The printer has been carefully packaged to avoid damage during transit. In order to operate the printer, you will need to remove the tape and foam placed[...]

10 I-Class 2.0.1 Inspection After removing the printer from the packaging material, check the contents of the package. In addition to this manual, the following items should be included: Ø Printer Ø Power Cord Ø Accessories CD Ø Any special or additionally purchased items. 2.0.2 Additional Requirements The following items are necessary to produ[...]

I-Class 11 2.1 Media and Ribbon Selection The following is a limited overview of media characteristics. For complete information and advice regarding your specific application needs, always consult a qualified media specialist or a Datamax Media Representative. Media Selection – Direct Thermal Consider three important factors when selecting direc[...]

12 I-Class resulting in a darker image. Conversely, if the image is too dark, reduce this value. • The final method is to change the ‘Print Control / Print Speed’ menu setting (also selectable as ‘Print Speed’ in most software programs). Changing the print speed changes the amount of time the media is under the printhead. Slower speeds al[...]

I-Class 13 Setting Up the Printer 3.0 Installation This section explains how to connect the printer, and load it with media and ribbon . þ Note: When connecting the AC Powe r Cord or interface cables to the printer, ensure the Power On/Off Switch is in the ‘Off’ position. Œ Place the printer on a firm, level surface. • Turn ‘Off’ the Ho[...]

14 I-Class 3.0.1 Communications Using a data detection process, the interface selection occurs automatically in the printer. At power-up, the printer begins monitoring the interface ports for activity. When the host transmits data, the printer port detecting this data is set ‘active’ and remains active as long as data flow continues. Once the i[...]

I-Class 15 Serial Interface Cable Listing (all models, except as noted) Null Modem (MXM) “PC” (DB9P) to Printer Part Number 556000 Part Number 556001 For connection to other DCE equipment. Flow control is only Xon/ Xoff. For connection to a PC compatible with DB9P communication ports. Flow control can be either Xon/ Xoff or CTS/DTR. “PC” (D[...]

16 I-Class When finished with the self-tests, the LED blinks, and may blink again after printer initialization is completed. Amber LED – generally indicates job activity. When receiving print jobs over the network, the amber LED blinks; it remains ‘Off’ during inactivity. Error Conditions: Combinations of blinking LEDs – 1 to 7 amber blinks[...]

I-Class 17 3.1 Loading Media Begin loading as follows: Œ Raise the Access Cover. • Rotate the Printhead Latch forward and raise the Printhead Assembly. Ž Slide the Media Guide out away from the frame and then lower it to the down position. • If using roll media, the Media Hub can accept 3.0-inch (76mm) and 1.5- inch (38mm) cores. To use 1.5-i[...]

18 I-Class 3.1.1 Roll Media This loading method is for roll type media applications. To load: Œ Slide the Roll Media onto the Media Hub until it rests against the Backstop. • Route the media as shown: under the Media Idler, through the Media Sensor, then out the front of the printer. Ž Raise and slide the Media Guide over until it rests lightly[...]

I-Class 19 3.1.2 Fan-Fold Media This loading method is for tag and fan-fold type media applications. To load: Œ Bring the media in through the Bottom or the Rear Media Slot. (If using reflective stock, ensure that the mark is facedown.) • Depending upon the entry point, route the media as shown: if through the Rear Media Slot, route the media ov[...]

20 I-Class 3.2 Media Sensor Adjustment The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top-of-form ( except for continuous stock, where the TOF is set through programming ; see Label Length, Section 4.1.2). To adjust : ΠWith media loaded, as described in Section 3.1.1 or 3.1.2, grasp the Slide [...]

I-Class 21 3.3 Loading Ribbon Ribbon is required with thermal transfer media. Depending upon the type of Ribbon Supply Hub (see the next page for examples), the printer must use either ribbons with the ‘coating side in’ or ribbons with the ‘coating side out’. To load: þ Note: Using a ribbon that is slightly wider than your media (and liner[...]

22 I-Class þ Note: Directional Arrows near the Ribbon Supply Hub indicate the correct ribbon route. Ribbon types are available with the ink (coating) layer wound ‘in’ or ‘out’. These types are NOT interchangeable for use with the printer. Ribbon Routing Diagrams ‘Coating Side In’ Ribbon Supply Hub ‘Coating Side Out’ Ribbon Supply H[...]

I-Class 23 3.4 Quick Media Calibration + When ‘ Uncalibrated’ is displayed, follow the Media Sensor Calibration procedure in Section 5.0. At the factory, the printer is calibrated to sense a wide range of media types. Quick Media Calibration fine-tunes the media sensor for your gap, notch or reflective media application. Note that this is not r[...]

24 I-Class 3.5 Outputting Labels In addition to directly outputting labels from the printer, there are several optional output configurations available. 3.5.1 Rewinding With the Internal Media Rewinder option, the printer can wind the printed labels and backing material . To rewind labels: þ Note: When winding labels, do not allow the outer diamet[...]

I-Class 25 ‘ Route the media back to the Media Rewind Hub, as shown below. ’ Insert the leading edge into a Slot on the Media Rewind Hub then insert the Media Clip into a Slot to secure it in place. “ Position the Rewind Retainer lightly against the edge of the media on the Media Rewind Hub. Tighten the Thumbscrew to secure the retainer in pl[...]

26 I-Class 3.5.2 On-Demand Dispensing When equipped with the Peel and Present option, labels are dispensed then separated automatically from the liner for immediate application. Œ With the Peel and Present Mechanism installed on the printer, pull outward on the Latch and allow the Roller Bracket to swing forward. • With media loaded as described[...]

I-Class 27 • If installed, remove the Media Clip and the Rewind Retainer from the Media Rewind Hub. Route the Backing Material around the Media Rewind Hub, as shown. ‘ Insert the leading edge into a Slot on the Media Rewind Hub then insert the Media Clip into a Slot to secure it in place. ’ Position the Rewind Retainer lightly against the edg[...]

28 I-Class 3.5.3 Cutting When equipped with a Cutter , cut labels are dispensed automatically from the printer. To load media on a cutter equipped printer Œ Ensure the leading edge of media is clean, straight and firmly attached to the liner. • Load media according to Section 3.1, except route the media out through the Opening of the Cutter Asse[...]

I-Class 29 Using the Front Panel 4.0 Operation The front panel is comprised of three indicator lights, a Liquid Crystal Display and five mode-dependant keys . The selectable modes (Ready, Menu and Quick Test) and the related functions of the printer keys are detailed below. 4.0.1 Ready M ode : Normal Operation (Ready Light ‘On’) Œ The PAUSE Ke[...]

30 I-Class 4.0.2 Menu Mode : Configuration (Ready Light ‘Flashing ’ ) Œ The DOWN ARROW Key scrolls to the previous menu item on the same menu level. It also decrements numerical values in most menu selections. • The UP ARROW Key scrolls to the next menu item. It also increments numerical values in most menu selections. Ž The ENTER Key selec[...]

I-Class 31 4.0.3 Quick Test Mode : Print Test Labels þ Note: The Quick Test Mode functions are disabled while processing data from communications interfaces until the Host Timeout value expires. Œ The DOWN ARROW Key scrolls to the previous test function. • The UP ARROW Key scrolls to the next test function. Ž The ENTER Key will change the sele[...]

32 I-Class 4.0.4 Indicator Lights Œ ‘On’ indicates that the printer is powered ‘On’ and, after initialization, it indicates the Ready Mode. ‘Slow Flashing’ indicates Menu Mode. ‘Fast Flashing’ indicates data is being received and processed. • ‘On’ indicates a ‘Paused’ condition. Ž ‘Slow Flashing’ indicates a Warning.[...]

I-Class 33 4.0.6 Resetting the Printer Depending upon the method used, there are three reset levels possible: 4.0.6.1 Sof t Reset To reset the printer and clear any temporary host settings: With the printer ‘On’, press and hold the CANCEL Key for approximately four seconds. 4.0.6.2 Level One Reset To return the printer to the factory default se[...]

34 I-Class 4.1 The Menu System Printer operation can be controlled through the user interface, allowing the operator access to these six menu system branches: • Media Settings • Print Control • Printer Options • System Settings • Communications • Diagnostics While in the menu system, the current selection will be indicated with an aster[...]

I-Class 35 4.1.1 Entrance and Exit Prompts With ‘Ready’ displayed on the LCD, press the Key to enter Menu Mode . þ Note: While in Menu Mode , the printer will stop processing new DPL (or bitmapped) data. MENU MODE Depending upon the configuration of the printer, the following Entrance and Exit Prompts may be displayed when accessing or leaving[...]

36 I-Class 4.1.2 Media Settings MEDIA TYPE Selects the printing method. DIRECT THERMAL For use with heat sensitive media . ² THERMAL TRANSFER For use with media requiring a ribbon to create an image. SENSOR TYPE Selects the top-of-form (TOF ) sensing method for the media . ² GAP The printer recognizes the TOF by sensing gaps in the media . CONTIN[...]

I-Class 37 4.1.3 Print Control + Refer to Section 2.1.1 for detailed information on print quality controls. HEAT ² 10 (0-30) Controls the ‘burn-time’ of the printhead. This is the equivalent of Heat Setting on most label software programs. PRINT SPEED Controls the rate of label movement during the printing process; see Appendix C. FEED SPEED C[...]

38 I-Class Print Control (continued) CUSTOM ADJUSTMENTS ♦ These factory adjustments independently change the listed parameters to finely tune the printer and compensate for slight mechanical differences sometimes evident if multiple printers share label formats. In addition, each of the following adjustments has no factory default setting and res[...]

I-Class 39 4.1.4 Printer Options MODULES Memory available for user storage of graphics, fonts and label formats. (The physical presence of the respective memory module must be detected to show the function selections in the menu system. See Appendix C for a listing of all possible modules.) PRINT DIRECTORY Prints a label directory of selected, or o[...]

40 I-Class Printer Options (continued) CUTTER Used to cut media into separate labels. (The physical presence of a device must be detected to show the ENABLE/DISABLE selections.) ENABLED Enables cutting. ² DISABLED Disables cutting . NOT INSTALLED No Cutter is detected. SCANNER Used to check the bar codes on the labels. (The physical presence of a [...]

I-Class 41 Printer Options (continued) BARCODE COUNT ² 00 (00-99) Used to set the specific number of barcodes to be read on the label. 00 selects AUTO Mode, allowing a variable number of barcodes to be read per label format. AUTO Mode should not be used with imaged (bitmapped) barcodes or with certain bar code addendums as shown in Appendix B. RED[...]

42 I-Class Printer Options (continued) GPIO PORT Model dependant option used to interface the printer to an external controlling device (see Appendix D). GPIO DEVICE Input control signal is required to print a label. ² DISABLED Disables the GPIO . APPLICATOR Enables the GPIO for a Label Applicator . BARCODE VERIFIER Enables the GPIO for the Barcod[...]

I-Class 43 4.1.5 System Settings CONFIGURATION FILE Options for storage and recall of printer configuration files. See Appendix F for details. RESTORE AS CURRENT Provides a list of available configuration files. Selecting a file from the list causes a printer reset; afterward, the printer is configured according to the activated file. SAVE SETTING [...]

44 I-Class System Settings (continued) DOUBLE BYTE SYMBOLS When equipped with the ILPC option, this selects the code page used to print double byte fonts unless otherwise specified in DPL; see the I & W Class Programmer’s Manual for details. ² UNICODE Unicode (including Korean) GB Government Bureau Industry Standard; Chinese (PRC) BIG 5 Taiw[...]

I-Class 45 System Settings (continued) CONFIGURATION LEVEL To upgrade the application program (resident software) version of the printer, the hardware and software compatibility levels must match for the update to be accepted. This information is displayed here; it is also printed on a configuration label . Each printer has a unique Key number in t[...]

46 I-Class System Settings (continued) SET FACTORY DEFAULTS Parameters in this menu listing with the ‘ ² ’ symbol are the designated defaults. SET FACTORY DEFAULTS Overwrite the current settings with the factory default settings or, if selected, will restore the Factory Setting File. þ Note: The reset will be automatic. If no Factory Setting [...]

I-Class 47 System Settings (continued) PAUSE MODE When enabled, suspends printing between each label until the PAUSE Key is pressed. ENABLED Requires an operator press the PAUSE Key after each label . ² DISABLED The printer completes label batch without pausing between labels. PEEL MODE Specifies that a Feed operation be prevented when the label i[...]

48 I-Class System Settings (continued) þ Note: As indicated, the following menu selections will only appear according to the model of your printer. PLUS EMULATION This instructs the firmware to process specific DPL data as would the Prodigy Plus ® printer without all of the variations. The calculated Column position based on 200 DPI using a 203 D[...]

I-Class 49 System Settings (continued) þ Note: As indicted, the following menu selections will only appear according to the model of your printer. ALLEGRO EMULATION This instructs the firmware to process specific DPL data as would the Allegro ® printer without all of the variations. ENABLED The row position is calculated based on 194 DPI. • Lin[...]

50 I-Class System Settings (continued) COLUMN EMULATION Provides compatibility with legacy Datamax products. The Prodigy Plus and Allegro calculated column positions using 200 DPI math but had 203 DPI printheads. Also, decreasing the DPI compensates for different printer models column “1” positions. ² 203 DOTS (180-203) Selects the desired DPI[...]

I-Class 51 System Settings (continued) MENU LANGUAGE ♦ Selects the language in which the menu system messages and configuration label are shown. Only languages that are resident will be available. ² ENGLISH English FRANCAIS French ITALIANO Italian DEUTSCH German ESPANOL Spanish USER DEFINED User defined, downloaded language(s). FAULT HANDLING Wh[...]

52 I-Class System Settings (continued) VOID DISTANCE ² 0.25in (0-2.00) The distance to backup on the defective label and the font size in which to print the VOID text. RETRY COUNT ² 1 (0-3) Establishes the number of retries the printer will attempt to reprint a defective label after it has been voided. If the last label printed has been voided, i[...]

I-Class 53 4.1.6 Communications SERIAL PORT A ♦ Controls the communications settings for Serial Port A. BAUD RATE Determines the serial communication rate. 38400 38400 bits per second 28800 28800 bits per second 19200 19200 bits per second ² 9600 9600 bits per second 4800 4800 bits per second 2400 2400 bits per second 1200 1200 bits per second P[...]

54 I-Class Communications (continued) PARALLEL PORT A ♦ Controls the communications settings for Parallel Port A. PORT DIRECTION Determines if messages are sent from the printer to the host via the parallel port. ² UNI-DIRECTIONAL One-way printer communication. BI-DIRECTIONAL Enables IEEE 1284 back-channel operation. PARALLEL PORT B ♦ Same as [...]

I-Class 55 Communications (continued) GATEWAY Specifies the network gateway address the NIC Adapter should use. SNMPTRAP DESTINATION Selects the Network IP address where all SNMP Traps will be sent. If zeroed, no traps are sent. PROTOCOL The network protocols recognized by the NIC Adapter . NETWARE Allow the printer to be driven from an NDS Novell [...]

56 I-Class Communications (continued) HOST SETTINGS Settings which affect all communications with a host. HOST TIMEOUT ² 10 SEC (1-60) The number of seconds a communications port must be idle before the printer may process data from a different port. This value is also used to “timeout” an image / label format download. CONTROL CODES ♦ Allow[...]

I-Class 57 Communications (continued) HEAT COMMAND Allows the user to disable the DPL Heat Command, providing compatibility with other DATAMAX printers. ² ENABLED Normal printer operating mode. DISABLED DPL Heat Commands are ignored. The heat value is controlled via the menu setting; see Print Control, Section 4.1.3. SPEED COMMANDS Allows the user[...]

58 I-Class 4.1.7 Diagnostics HEX DUMP MODE Most commonly used for troubleshooting. Prints data and instructions received from the host rather than interpreting them as label formats; see Section 6.2. ENABLE Prints raw ASCII data received from the host rather than executing the commands. ² DISABLE Executes and prints label formats (normal operating[...]

I-Class 59 Diagnostics (continued) SENSOR READINGS Analog Sensor readings are displayed. THR TRAN RIBM 24V à 255 255 255 255 Live sensor values are displayed. View can be toggled with the FORWARD and REVERSE Keys. Maximum values are shown in this example: thermistor sensor, transmissive (gap) media sensor (TRAN is replaced with REFL when the SENSO[...]

60 I-Class 4.2 Display Messages The printer displays several different types of information (if not in the menu system or Quick Test Mode ): Ø User Prompts and Condition Messages (also see Section 4.1.1 for a listing of the Enter/Exit Prompts) Ø Application and Boot Loader Updating Messages (see Section 5.4 and 5.5) Ø Fault and Warning Messages [...]

I-Class 61 User Prompts and Condition Messages (continued) Displayed Message Description Condition(s) Ready Mode. Normal operating mode. The printer is ready to receive and process label formats. A label is awaiting removal. The Present Sensor option is enabled and a label blocks the sensor. Remove the label to continue printing. Normal power-up an[...]

62 I-Class 4.3 Quick Test Mode This section explains the functions of the resident Quick Tests, accessible by pressing the Key on the Front Panel. þ Notes: (1) With the exception of the Configuration Label, all Quick Test labels require 4-inch (102mm) wide media to print the entire format. If using narrower media, change the Label Width setting (S[...]

I-Class 63 4.3.2 Configuration Label The Configuration Label provides printer valuable database information, as detailed in Section 4.1. To print a Configuration Label: Œ Press the Key. • Use the Key to scroll to ‘Print Configuration’ . Ž Press the Key to print. þ Note: The contents of this label may vary with the application version and p[...]

64 I-Class 4.3.3 Quick Ribbon Test Label The Quick Ribbon Test Label features a compliant picket-fence bar code that can be used to verify thermal transfer and print quality functions. To print a Quick Ribbon Test Label : Œ Press the Key. • Use the Key to scroll to ‘Ribbon Test Label’ . Ž Use the Key to select a quantity; see Section 4.0.3.[...]

I-Class 65 4.3.4 Dot Test Pattern Label The Dot Test Pattern Label features patterns that exercise the thermal elements of the printhead to indicate its overall condition (see examples below). To print a Dot Test Pattern Label: Œ Press the Key. • Use the Key to scroll to ‘Dot Test Pattern’. Ž Use the Key to select a quantity; see Section 4.[...]

66 I-Class 4.3.5 Validation Label The Validation Label is another useful tool for evaluating overall print quality. To generate a Validation Label: Œ Press the Key. • Use the Key to scroll to ‘Validation Label ’. Ž Use the Key to select a quantity; see Section 4.0.3. • Press the Key to start printing. 4.3.6 User Defined Label The User Def[...]

I-Class 67 Adjusting and Maintaining the Printer 5.0 Media Sensor Calibration In addition to the Sensor Type selection, Media Sensor calibration ensures that each label is detected correctly and reliably. Perform calibration when the ‘ Uncalibrated’ message is displayed. Two different methods are available to calibrate the printer: Standard and[...]

68 I-Class Standard Calibration (continued) Step Operator Action Displayed Message Comment 3 Press the Key to enter the Media Settings menu. See Section 4.1.2 for menu layout. 4 Press the Key and scroll to ‘Sensor Calibration’. Press the Key to abort this procedure. 5 Press the Key. You are beginning the standard calibration procedure. 6 Press [...]

I-Class 69 Standard Calibration (continued) Step Operator Action Displayed Message Comment 7 Proceed according to your media type: Die-cut stock: strip the media from the backing and then reinsert it into the sensor; adjust the Sensor Eye Mark over the center of the backing. Notched stock: adjust the Sensor Eye Mark over the center of the notch. Re[...]

70 I-Class Standard Calibration (continued) Step Operator Action Displayed Message Comment 9 Observe the display. Or, for reflective media: Or, for continuous media: The calibration was successful. See note below if another message was displayed. 10 Exit upon successful calibration: B ack out of the menu tree by repeatedly pressing the Key . If usi[...]

I-Class 71 5.0.2 Ad vanced Entry Calibration Advanced Entry Calibration is the alternate method for special-case media types. The procedure has two parts: 1) You must list the sensor readings for the label and TOF values using different algorithms. 2) From your list the best algorithm is chosen, new readings taken and those values entered. + Advanc[...]

72 I-Class Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 6 Press the Key to scroll to ‘Advanced Entry’. You are entering Advanced Entry Calibration. 7 Press the Key. Press the Key to abort this procedure. 8 Press the Key. You are beginning the Advanced Entry Calibration. 9 Press the Key. Place the label u[...]

I-Class 73 Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 11 Proceed according to your media type: Die-cut stock: strip the media from the backing and then reinsert it into the sensor; adjust the Sensor Eye Mark over the center of the backing. Notched stock: adjust the Sensor Eye Mark over the center of the no[...]

74 I-Class Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 12 From the data collected in Steps 10 and 11, where both the sensor readings are above 20, subtract each Label Value from the corresponding TOF Value. These are the Difference Values . From the resulting list, find the largest Difference Value (s ee ex[...]

I-Class 75 Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 13 Using the Key, select the Gain Number determined in Step 12. Press the Key to select the setting. Or, for reflective media: Selection is denoted with an ‘*’. 14 Œ Place the media in the Media Sensor. Record the sensor reading and label it ‘P?[...]

76 I-Class Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 16 Press the Key. Using the or the Key, set the ‘Paper’ level to the value determined in the previous step. Press the Key to set the entry (indicated by the ‘*’) and advance the menu. Repeat for the ‘Gap’ (or ‘Mark’) and ‘Empty’ leve[...]

I-Class 77 5.1 Printhead Adjustments To ensure consistent print quality over a wide range of media types and dimensions, the printer is equipped with a Leveling Cam adjustment and a Burn Line adjustment . 5.1.1 Leveling Cam Adjustment When printing on less than full width media, use the Leveling Cam to adjust the right side of the Printhead Assembl[...]

78 I-Class 5.1.2 Burn Line Adjustment The Burn Line has been adjusted at the factory for strict compliance using 6.5- mil (.0065 inch) media, ensuring print quality across a majority of media types. In extreme cases, however, if media of a different thickness or rigidity is used (for example, heavy tag stock ), print quality can change. Try the sug[...]

I-Class 79 5.2 Printhead Replacement þ Note: Printheads are fragile; use extreme care when handling and never use a sharp object on the surface. If you have questions, contact a qualified technician or Datamax Technical Support before proceeding. To replace the printhead: Œ Touch a bare metal part of the printer’s frame to discharge any static [...]

80 I-Class 5.3 Maintenance Schedule The following list and table detail the recommended items, techniques, and schedules to help you safely and effectively maintain the printer. • Isopropyl alcohol • Cotton swabs • A clean, lint-free cloth • Soft-bristle brush • Soapy water/mild detergent • Compressed air CAUTION For your safety and to [...]

I-Class 81 5.3.1 Cleaning the Printhead If print quality declines (symptoms include non-compliant bar codes, print dropouts, streaks; see Section 4.3.4), the typical cause is debris build-up on the printhead. Furthermore, when the build-up is not removed it may lead to element failure, greatly reducing the life of the printhead. To clean the printh[...]

82 I-Class 5.3.2 Cleaning the Platen Roller A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in extreme cases, cause labels to stick and wrap around the roller. To clean the platen roller: Œ Turn ‘Off’ and unplug the printer. • Open the access cover. Unlock the Printhead Latch and raise[...]

I-Class 83 5.3.3 Cleaning Interior and Ext erior Surfaces Interior Surfaces: During operation, dust particles from the media build-up inside the printer. Then, as the media is pulled through the printer, the particles can become attached and cause voids on the printed labels. To prevent this, turn ‘Off’ and unplug the printer. Remove all media.[...]

84 I-Class 5.4.1 Updating from the Ready Mode Update Procedure for Application Version 2.091 or greater Step Displayed Message Operator Action Comment(s) 1 Using the DOS copy command (where ‘filename’ is the program to be loaded and ‘lpt1’ is the selected interface port), enter the following: copy filename lpt1: As an example, this would be[...]

I-Class 85 5.4.2 Updating from the Download Mode Required Update Procedure for Application Version 2.08 or earlier * Step Displayed Message Operator Action Comment(s) 1 Press and hold the PAUSE and TEST Keys while turning ‘On’ the printer to enter the Download Mode . The Boot Loader version is displayed. þ Note: This information will vary with[...]

86 I-Class 5.4.3 Possible Problems during an Update The following is list of possible error messages when downloading: þ Note: If experiencing trouble when attempting to download the file to the printer, try the following alternate methods: 1) Use the Download Mode (see Section 5.4.2). 2) Windows  users – try restarting the computer in MS-DOS[...]

I-Class 87 5.5 Boot Loader Program Updates The printer stores the Boot Loader Program in Flash memory on the Main PCB. A feature allows updates to this program via the printer’s interface port. Updates can be found at ftp://ftp.datamaxcorp.com . WARNING If power is lost while ‘Upgrading Software’ is displayed, the printer will become non-func[...]

88 I-Class[...]

I-Class 89 Troubleshooting 6.0 Problem Resolution Should a problem arise, the information in this section will help you resolve it. The following table lists problems that will not necessarily generate an error message. (For information on displayed messages, see Section 6.1.) + If you have questions, or if problems persist, contact a qualified tec[...]

90 I-Class If experiencing this problem… Try this solution… Erratic printing (instead of the label format, strange characters are printed): • The printer may be in Hex Dump Mode; see Section 6.2. • If using the serial port for communicating, check both the host and printer port settings; the printer may be set to eight data bits while the h[...]

I-Class 91 If experiencing this problem… Try this solution… No power (all indicator lights are ‘Off”): • Verify that the AC power cord connection has been made at both the outlet and the printer; also, ensure the power switch is ‘On’. • Verify that the AC outlet is functioning, or try moving the printer to another AC circuit. • Th[...]

92 I-Class If experiencing this problem… Try this solution… Nothing happens when trying to print using a software program: • Ensure that the printer is at READY. • Observe the Front Panel, if the READY light does not flash as you send the format check the protocol and port settings between the printer and host. • Ensure the interface cabl[...]

I-Class 93 6.1 Fault and Warning Messages All printer functions are internally monitored. If a problem (Fault) or a potential problem (Warning) is detected, the Error Indicator (see Section 4.0.4) will be illuminated. A corresponding message will be displayed (if not within a branch of the menu system or in Quick Test Mode). These messages, along w[...]

94 I-Class Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The printer has detected a Direct Memory Access failure. Try cycling the printer power ‘Off’ and ‘On’. If the fault does not clear, call for service. Consistently low sensor readings were detected. Press any key to continue. Ensure that media wa[...]

I-Class 95 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) Two possible causes: (1) The printer was powered-off or reset during a ribbon, out of stock or TOF fault; or (2) the printer was unable to complete the Media Calibration. Depending upon the cause: (1) Press the FEED Key in an attempt to identify and the[...]

96 I-Class Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) Consistently high sensor readings were detected. Press any key to continue. Ensure that media was removed from the media sensor during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor. Retry the calibration . I[...]

I-Class 97 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The Scanner could not successfully pass a bar code. þ Note: This is a normal condition when a bar code is not readable. Press the FEED Key to clear. If the bar code is free from anomalies (e.g., voids, insufficient quiet zones, etc.) yet the fault cont[...]

98 I-Class Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The printer could not find the TOF mark within the maximum label length setting or it found a TOF in an unexpected place. þ Note: When the printer is set for reflective media, this fault is given for an out of stock condition. If media is moving: 1) Pr[...]

I-Class 99 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The Verifier could not successfully pass a bar code. þ Note: This is a normal condition when a bar code is not verifiable. Simultaneously press the ENTER and F1 Keys on the Verifier to clear. If the fault continues consult the DMX 2970 Operators Manual[...]

100 I-Class Printer Warning Messages Displayed Message Description Action(s) The printer has detected a low operating voltage. Possible low or fluctuating line voltage level. Try moving the printer to another outlet. When more than 50% black is being printed, try reducing the Heat Value or the size of the black image. If the condition persists, cal[...]

I-Class 101 6.2 Hex Dump Mode The Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL  syntax errors, allowing a comparison of input strings (sent by host) to output data (received by printer). To decode this information, the I & W Class Programmer’s Manual is an essential reference. This output can be u[...]

102 I-Class[...]

I-Class 103 Printer Specifications 7.0 General Specifications Bar Codes (See the I &W Class Programmer’s Manual for details. See Appendix B for samples.) Code 39, Interleaved 2 of 5, Code 128 (subsets A, B and C), Codabar, LOGMARS, UPC-A, UPC-E, UPC 2 & 5 digit addendums, EAN-8, EAN-13, EAN 2 & 5 digit addendums, UPC Random Weight, Co[...]

104 I-Class Environmental Requirements Operating Temperature: 32 ° F – 100 ° F (0 ° C to 38 ° C) Storage Temperature: 0° F − 140° F (-17° C to 60° C) Humidity: 10% − 95% non-condensing Dust: Non-conducting, non-corrosive Electromagnetic Radiation: Moderate RF fields can be tolerated Mechanical Height: 12.70” (322.6 mm) Width: 12.62?[...]

I-Class 105 Printing Specifications (continued) Print Length Range: with an optional cutter: with an optional peel & present mechanism: .25” – 99” (6.4 mm – 2514.6 mm) I-4206, I-4208, I-4212, I–4308 .25” – 84” (6.4 mm – 2133.6 mm) I-4406 .25” – 55” (6.4 mm – 1397 mm) I-4604 1.25” – 99” (31.8 mm – 2514.6 mm) I-4[...]

106 I-Class Media and Ribbon Requirements (continued) E A B C D G H I J F Media Dimensions Designator Description Maximum [1] Minimum [1] A label width 4.65 1.00 B liner width 4.65 1.00 C gap (or notch) between labels [4] – .100 D label length [4] – .250 E media thickness [2] .0100 .0025 F notch opening width .500 .200 G distance from the media[...]

I-Class 107 Appendix A ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ctrl @ NUL 0 00 32 20 @ 64 40 ` 96 60 Ctrl A SOH 1 01 ! 33 21 A 65 41 a 97 61 Ctrl B STX 2 02 “ 34 22 B 66 42 b 98 62 Ctrl C EXT 3 03 # 35 23 C 67 43 c 99 63 Ctrl D EOT 4 04 $ 36 24 D 68 44 d 100 64 Ctrl E ENQ 5 05 % 37 25 E 69 45 e 101 65 Ctrl F A[...]

108 I-Class ASCII Control Code Chart (continued) Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 130 82 ó 162 A2 194 C2 Ô 226 E2 â 131 83 ú 163 A3 195 C3 Ò 227 E3 ä 132 84 ñ 164 A4 196 C4 õ 228 E4 à 133 85 Ñ 165 A5 197 C5 Õ 229 E5 å 134 86 a 166 A6 ã 198 C[...]

I-Class 109 Appendix B Available Fonts and Bar Codes All character fonts and bar codes available with the printer are described in this section. Each font and bar code has a name associated with it for use in programming. Human-readable fonts have numeric names, while bar code fonts have alpha names. Consult the I & W Class Programmer's Ma[...]

110 I-Class The table below lists the font sizes; the numbers indicate the number of dots. Font Height Width Spacing 0 7 5 1 1 13 7 2 2 18 10 2 3 27 14 2 4 36 18 3 5 52 18 3 6 64 32 4 7 32 15 5 8 28 15 5 Font 0: 96-character alphanumeric , upper and lower case. Font 1: 145-character upper and lower case alphanumeric with descenders and ascenders. F[...]

I-Class 111 Font 4: 62-character alphanumeric , uppercase. Font 5: 62-character alphanumeric , uppercase. Font 6: 62-character alphanumeric , uppercase.[...]

112 I-Class Font 7: OCR-A, size I. Font 8: OCR-B, size III. Font 9: Internal Triumvirate font . The number in the bar code height field sets the point sizes. Larger point sizes can be obtained by increasing the height and width multipliers.[...]

I-Class 113 Bar Code Summary Data Bar Code fonts have alpha names (Bar Code ID): Lowercase names only print barcodes; uppercase names print barcodes with human-readable interpretations. The table is followed by visual samples. Bar Code ID Symbology Length Check- sum Valid ASCII Characters, decimal value representation Linear Scanner Supported A Cod[...]

114 I-Class Bar Code A: Code 39 Bar Code B: UPC-A Bar Code C: UPC-E Bar Code D: Interleaved 2 of 5 Bar Code E: Code 128 Bar Code F: EAN-13 Bar Code G: EAN-8 Bar Code H: Health Industry Bar Code (HBIC) Bar Code I: Codabar Bar Code J: Interleaved 2 of 5 w/modulo 10 checksum[...]

I-Class 115 Bar Code K: Plessey Bar Code L: Interleaved 2 of 5 w/modulo 10 checksum and shipping bearer bars Bar Code M: 2 Digit UPC addendum Bar Code N: 5 Digit UPC addendum Bar Code O: Code 93 Bar Code p: Postnet Bar Code Q: UCC/EAN Code 128 Bar Code R: UCC/EAN Code 128 KMART NON EDI[...]

116 I-Class Bar Code S: UCC/EAN Code 128 Random Weight Bar Code T: Telepen Bar Code u: UPS MaxiCode Bar Code v: FIM Bar Code z: PDF-417 Bar Code WG: USD-8 Bar Code W1c: DataMatrix Bar Code W1d: QR Code Bar Code W1f: Aztec Bar Code W1z: MicroPDF417[...]

I-Class 117 Appendix C Module Assignments Memory Module Designator Module Size Volatile* Location / Use A Future Option N/A N/A B Future Option N/A N/A D 1024 KB (default size) Yes Main PCB SDRAM – user addressable for graphics, fonts, and label formats F 4 MB No Optional Flash Card – user addressable for graphics, fonts, and label formats G 25[...]

118 I-Class Available Speeds and Default Settings Printer Speed Ranges and Defaults * Speed Range Default Setting Model IPS MMPS IPS MMPS I-4206 : Print 2-6 51 – 152 6.0 152 Feed 2-8 51 – 203 6.0 152 Reverse 2-5 51 – 102 4.0 102 I-4208 : Print 2-8 51 – 203 8.0 203 Feed 2-8 51 – 203 8.0 203 Reverse 2-5 51 – 127 4.0 102 I-4212 : Print 2-1[...]

I-Class 119 Appendix D GPIO Port Description With the optional GPIO PCB, the printer can easily be programmed to interface with most applicator devices. The GPIO functions are enabled and configured using the menu system of the printer (see Section 4.1.4). These parameters are stored in non-volatile memory and saved for subsequent power-ups. When t[...]

120 I-Class GPIO Pin Configuration (as viewed from the rear of the printer) External Start of Print Control Connections for an external Start of Print control can be made (1) directly to Pin 8 using a TTL- level input or (2) with an interface circuit similar to the one shown right. For additional interfacing requirements, see the table below. GPIO [...]

I-Class 121 Appendix E Menu System Multi-Language Support This printer provides the user with the ability to download new menu system languages and/or replace the Datamax provided translations. A Microsoft  Excel Spreadsheet defines the menu dictionary – the user adds a new language column or modifies an existing column in the spreadsheet, cli[...]

122 I-Class Creating a Menu Language: Œ Invoke Excel and open the gemmsglst.xls file. Excel opens the file and the following screen appears. • Click the “Enable Macro” box and the following appears:[...]

I-Class 123 Ž Click On Column J and enter your new language, or modify an existing one. Tips: A) Message Size – When entering new messages, reference the ‘MAX’ column: this is the maximum number of characters allowed for this field. Warnings are displayed when the number of characters is exceeded or when trying to modify the MAX value. Bewar[...]

124 I-Class ‘ Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b ’ Reset the printer by pressing and holding the CANCEL Key for approximately four seconds. “ Verify the operation by printing a Configuration Label (see Section 4.3.2). The new font selection will be printed on the label un[...]

I-Class 125 Ÿ To restore the factory generated EFIGS image, download the file *832296.01A to the printer. This file is located on the Datamax FTP site. The letter at the end of the file name (e.g., A) specifies the revision. The latest revision will be available on the FTP site. Ÿ Downloading the same language twice will automatically delete the [...]

126 I-Class[...]

I-Class 127 Appendix F Saving a Configuration File With application version 5.01 and above, the printer can save and restore complete printer settings, including media calibration parameters, as internal Configuration Files. Here are the highlights and restrictions of this feature: • Configuration files eliminate the need to repeat the manual ste[...]

128 I-Class To save a manually entered setup (for example, an application that required an Advanced Entry Calibration before beginning) as a configuration file using the front panel: Step Displayed Message Operator Action Comment(s) 1 Press the Key. You are entering ‘Menu Mode’ . 2 Use the Key to scroll to ‘System Settings’. The Key can als[...]

I-Class 129 Warranty Information Datamax Barcode Products Limited Warranty Statement I-Class  Printers Printer Datamax warrants* to Purchaser that under normal use and service, the I-Class  Printers, (with the exception of the thermal printhead, platen roller, and belts) purchased hereunder shall be free from defects in material and workmansh[...]

130 I-Class Thermal Printhead, Platen Roller, and Belts This warranty* is limited to a period of one year, (365 days), or one million (1,000,000) linear inches of use, whichever comes first, for the I-Class  thermal printhead, platen roller, and belts. This one year (365 days) warranty is valid only if a Datamax - approved thermal label media is[...]

I-Class 131 General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software. Software is licensed on an “as is” basis without warranty. Except and to the extent expressly provided in this warranty and in lieu of all other warranties, there are no warrantie[...]

132 I-Class[...]

I-Class 133 Glossary alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols. backing material The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also referred to as “liner”. bar code A representation of alphanumeric information in a pattern of machine-readable marks. The basic cat[...]

134 I-Class defaults The functional setting values returned following a factory reset of the printer. diagnostics Programs used to locate and diagnose hardware problems. die-cut media Media that has been cut into a pattern using a press, where the excess paper is removed leaving individual labels, with gaps between them, attached to a backing mater[...]

I-Class 135 label A paper or synthetic printing material, typically with a pressure sensitive adhesive backing. label length The distance from the top of the label to the bottom of the label as it exits the printer. label repeat The distance from the top of one label to the top of the next label. label tracking Excessive lateral (side to side) move[...]

136 I-Class registration Repeatable top to bottom alignment of printed labels. reverse speed The backward rate of media motion into the printer during tear-off, peel and present and cutting operations for positioning the label at the start of print position. ribbon An extruded polyester tape with several layers of material, one of which is ink-like[...]