Zebra Technologies GX420t manual

Use r Gu ide Ze b r a GX 42 0t / GX 43 0t De sk top Thermal Prin t e r[...]

ii 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 © 2008 Z I H Corp. T h e c opyr ig h ts in t h is m an u al an d th e softw are a n d/or f irm w are in th e labe l prin ter des cribed t h e r e in are ow n ed by Z I H Corp. U n auth oriz ed r e pr oduc ti on of th is m an ua l or t h e s of tw a r e a n d/ or f irm w are in th e l[...]

ii i 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A FCC Com pl i a nce S tatem en t T his d ev i c e c o m plies w i th Part 15 rules. Ope ratio n is subjec t to th e follo win g two cond it ions: 1. T his d ev i c e m ay not ca u se ha rmfu l in terfere nce , a nd 2. T his d ev i c e m u st a cce pt a ny interfe ren ce re ceiv ed , i[...]

iv 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 E nv iro nm e nt al Ma na g em e nt Do not disp o se o f this p ro d u c t in unsorted municip al wa ste. T h is product is recy clab le, a nd s h o u l d b e r e cycl ed a ccordin g to y o ur lo ca l stan dard s. F or more i n fo rm atio n , p lease see o ur we bsite at: W eb a ddres[...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A A b out Th i s Docu ment T his se ctio n provid es y o u with co n tact in fo rm atio n , d o cume nt structu re an d or g an i z atio n , a nd ad ditio n al refe renc e d o c u me nts. Cont ents W ho Shoul d U se Th is D oc u me n t . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Abo ut Thi s Doc um e nt Who Should Use T his Docum ent vi 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 W ho Sh ou l d U se T h i s Do cum ent T his Us er Guide is inte nd ed fo r use by an y p erson who n eed s to o p erate o r to tro ubles hoo t problem s with the printe r. H ow Thi s Docu men t I s O r gan i ze d T he User Gu id[...]

vii About This Docum e nt Cont acts 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A C o n tac ts W e b Site V isit u s a t: http://www .ze bra .com T ec hn ical S u p port v i a the I nte rnet is ava il a ble 2 4 hou rs pe r da y, 36 5 d ay s pe r y e ar . Go t o h t tp : / /w w w. z e b r a . c om /s up p o r t . T he A m eric as E u [...]

Abo ut Thi s Doc um e nt Docum ent Conventions vii i 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Docu ment Co nv enti on s T he fo llo win g co n ve ntio n s a re used throu g hou t th i s documen t to co n ve y c ertain informatio n . Al te r n ate Color (online o n ly ) Cross-re feren ces contain hot link s to o the r sec ti ons[...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Con t e nts Abo ut T his Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v W h o Sh oul d U s e T his Docum e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v i H o w T h i s Doc u m en t I[...]

x 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 3 • Prin t O p e ration s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 D e term in i n g Prin te r Con f ig uratio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 T h erm al Prin t in g . .[...]

xi 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5 • M ain te n a n c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 C leanin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 C leanin g th e Pr[...]

xi i 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07[...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 1 Introdu ction T his se ctio n d escrib es w hat y o u g et in y ou r s hipp ing b o x an d p ro v ide s an o v erv iew of p ri n ter features. T his i n cludes proced u re s tha t de scribe h o w to open an d clo s e the prin ter a nd rep o rt an y p ro b lems. Cont ents GX Series T h e[...]

I n tr o du c ti on GX Series T herm al Printers 2 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 GX Ser i es T h er mal P ri nter s T he Ze bra GX m o d el is th e b est in clas s d esk t op t h erm al p r in ter with the wide st ran ge o f features. T he GX 42 0t p ri n ter provide s th erma l tran sfer and d irect t h erm al p rin[...]

3 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A W hat’ s i n t h e B ox? Sa ve the carton a nd all p ack ing ma t e rials in cas e y o u ne ed to s hip o r s t ore th e p rinter l a ter . A fter unp ack ing , m ake sure y o u ha ve all p arts. F ollo w th e p ro c edures fo r in spe cting the pri[...]

I n tr o du c ti on What’s in the Box ? 4 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Y ou r P rinter O pe ning the printer T o ac cess the med ia c o mp artme nt, y o u m u st ope n th e p rinter . P ull the releas e latch es to wa rds y ou a nd lift the cover . Che ck t h e m ed i a comp artme nt for lo ose or d ama ged c o mp[...]

5 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Printer Fe atures Sen s or P eel Bar P lat en Ro l ler Pri n thead B l ack-Lin e Sensor R ibb on Trai l er Sen s or R oll Holders and Medi a G u i des Head-Up Se n so r (insi de) Pinc h Ro l ler Disp en ser D o or (op en ) Take Up Spindles Supply Spin[...]

I n tr o du c ti on What’s in the Box ? 6 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Mov ea b l e B l ackline Sensor (Optio n ) M edia Cut ter (O p ti o n )[...]

7 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A O pe rator Controls Po w er S w itch P re ss up t o tu rn ON or do w n to tu rn OF F th e p rinter . Fe ed B utt on • T ap th e Feed b u tto n once to fo rce the prin t e r to feed one blan k la bel. • P re ss th e Feed butto n t o tak e the prin [...]

I n tr o du c ti on What’s in the Box ? 8 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 S t atus Light L o ca ted o n the to p ca se n ex t t o th e fee d but ton, the statu s li g ht func ti ons as a p ri n ter o p erational in dica to r (s ee S ee Rev . A in the Tro uble shoo ting ch ap ter). Feed B u tton St atu s Ligh t[...]

9 Introduction What’ s in the Box ? 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Closing th e printer 1. L o we r the to p cover . 2. P re ss d o wn until the cove r sna ps clo se d.[...]

I n tr o du c ti on What’s in the Box ? 10 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 No t es • __ _________________________________________________________________ _________ _________________________________________________________________ _________ _________________________________________________________________ _________ [...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 2 Getting S t a rted T his se ctio n d escrib es h o w to s et u p y o ur prin ter for the first time a nd use th e m o st c o mm o n o p eratin g p ro c edures fo r load i n g med ia. Cont ents A t tachi ng Po w e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Ge t tin g S t ar te d A ttaching Power 12 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 At t achi n g P ower 1. Ma ke su re the prin ter ’ s power switch is in t h e off positio n (down). 2. I nse rt the A C p o we r cord in to th e p o we r supp l y . 3. P lug t h e othe r en d of the cord i n to a n app ro p riate A C elec t ri[...]

13 Ge tting St arte d Loading Roll Media 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A L o adi n g R o l l Medi a W hen y o u lo a d m edia , y o u must pla ce th e roll o n to th e m edia ha ng ers. Y o u must use th e c o rrec t med ia for the ty p e of p ri n ting y ou require. Prep ari n g M e dia W heth er y o ur rol l m ed i a [...]

Ge t tin g S t ar te d Loading Roll Media 14 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Plac ing the Roll in th e M edia Com p artm ent 1. Ope n the p rinter . Rem emb er tha t y o u nee d to p u ll t h e relea se latch leve rs t oward the front o f th e p rinter . 2. Ope n the m ed i a ro ll h o ld ers. Pul l the m ed i a gui d [...]

15 Ge tting St arte d Loading Roll Media 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. I f y ou r prin t e r inc l ude s th e move ab l e bla cklin e se nsor optio n , v erify t h at th e se nsor is align ed in th e c ente r de fau lt p o s i tion. Th is is th e sta nd ard o p erating p o sitio n for me dia sen sing . W h en t h e[...]

Ge t tin g S t ar te d Loading Roll Media 16 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 4. P ull the med ia so th at it ex tend s ou t of the fro n t of the prin t e r . V erify the ro ll tu rn s fre ely. T he roll m u st n o t sit in the bot tom of th e me dia c o mp artme nt. V erify t h at me dia’ s p rinting su rfa ce i s f[...]

17 Ge tting St arte d Loading T ransfer Ribbon 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A L o adi n g T r an s fer R i b bo n Tran sfer rib bons co m e in sev era l varie t ie s an d i n some cas es c o lo rs to m atch y o u r ap plication ne eds . Z eb ra b rand tran sfer rib bons a re sp ecifica ll y d esign ed fo r y o ur p ri [...]

Ge t tin g S t ar te d Loading T ransfer Ribbon 18 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 1. Wit h the p ri n ter ope n, plac e a ne w ribb o n rol l on printe r’ s lo wer ribb o n su p ply sp ind l e s. Ro tate the ro ll until the notche s a l ig n a nd lo c k in to th e left s i d e o f th e supp ly h u b . 2. P la ce a n[...]

19 Ge tting St arte d Loading T ransfer Ribbon 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. P ull the trans fer ribb o n ’ s lea der o ff the ro ll a nd attac h it with the ad hes i v e s t rip on th e lead er to the emp ty ri b bon co re o n th e supp ly s pind le. Cente r the ri b bon o n the ribb o n core.[...]

Ge t tin g S t ar te d Loading T ransfer Ribbon 20 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 4. Ro tate the thumb whe el on th e left s i d e of th e supp ly s pind le until the ribb o n is p u lled ti g ht across th e p ri n the ad. 5. V erify th at th e me dia is lo a ded an d read y t o p rint an d then close th e p rinter co[...]

21 Ge tting St arte d P rinting a T est (Printer Configuration) Label 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A P ri n ti n g a T est (P ri nter Co nfi gu r ati on ) Label B e for e y o u c onn e ct th e p r i n te r to y o u r c o m p uter , mak e s u re t h at th e p rinter is in p ro p er wo rk ing o rd er . Y o u ca n d o thi[...]

Ge t tin g S t ar te d Hooking Up the Printer and Com puter 22 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 H oo ki ng U p the P ri nter and Com pu t er T he Ze bra G-S eries printe rs supp o rt a va ri e ty of inte rface o p ti ons an d c o n figuratio n s. T h ese include : Univ ersal Se ri a l Bu s (US B) interfa ce, RS23 2 S er[...]

23 Ge tting St arte d Hooking Up the Printer and Com puter 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A USB In te rfac e Requi r eme n ts Univ ersa l Se ri a l Bu s (ve rsio n 2 . 0 c o mp liant) provide s a fast in t e rface tha t is comp atible wi th y ou r e xisting PC h ardw are. US B’ s “p lu g an d p lay ” d esign ma ke [...]

Ge t tin g S t ar te d Hooking Up the Printer and Com puter 24 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Serial Communi c atio ns T he re quired cab l e must ha ve a nin e-p i n “D” ty p e (DB-9P ) m ale c o n ne cto r on one en d, w hich is plu g ge d into th e matin g (DB-9S) seria l p o rt lo ca ted on the b ac k o f the [...]

25 Ge tting St arte d Hooking Up the Printer and Com puter 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A EP L Y C o m m a n d Use t h e serial p o rt s etu p ( Y ) comma nd to c ha ng e the comm u n i c atio n s se t tin gs on the printe r . 1 . Wi th the host co m puter set a t t h e s ame co m munica t ions s etti n gs as th e prin[...]

Ge t tin g S t ar te d Hooking Up the Printer and Com puter 26 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Para l lel Po r t T he required ca ble m u st h av e a twen ty -five pin “D ” ty p e (DB-2 5P ) male co n ne cto rs o n b o th en ds w i th a straigh t throu g h w i rin g co n ne ctio n s (I EEE 1 28 4 A -A para ll e l i[...]

27 Ge tting St arte d Hooking Up the Printer and Com puter 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Eth e rnet T he printe r req u ires UT P RJ4 5 Ethe rnet c ab l e rated CA T -5 o r b etter . F or more i n fo rm atio n o n c o n fi g u rin g y o ur p ri n ter to ru n on a comp atible E th ern et ba sed ne t w o rk , se e the Z[...]

Ge t tin g S t ar te d Hooking Up the Printer and Com puter 28 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Com m unic ating w ith the P rinter Beg i n ins t a ll in g t h e Z e bra Wind o ws Driver and th en t urn o n the prin t e r . I f th e ope rating sy s t e m a u to m atically starts a ‘A d d n ew hard ware ’ wiza rd, t [...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3 Pr i nt O p er at i on s T his se ctio n p ro v i d es med ia a nd prin t han dlin g, fo n t an d lan guag e s u pp o rt, an d th e se tu p o f less c o m mo n p rinter c o n figuratio n s. Cont ents D etermin in g Pri nter C onfig u ra tion . . . . . . . . . . . . . . . . . . . . . . .[...]

Pri nt Ope rat io ns Determ ining Printer Configuration 30 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Det er m i ni n g P r i nter Co nfi gu r ati on T he G-Se ries p rinter u se s a ZPL p ri n ter c o n figurati on statu s labe l to re port the prin t e r ’ s configuratio n status for both E PL an d ZPL ope ratio n s.T he Z P [...]

31 Print Ope rations Modes of Printing 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A M o des of P ri nti ng Y o u ca n ope rate th is p ri n ter in ma ny differen t mode s an d med ia config u ra t ions : • Direct th erma l prin ti n g (which uses hea t sen siti v e med ia to print). • T herm al tran sfer printin g (wh ich u se s[...]

Pri nt Ope rat io ns Print Media T ypes 32 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 T abl e 1 • T y pe s of M ed i a Rol l and Fanfold M e di a M edia T ype H ow I t Loo ks Descr i pti o n No n -Conti n u o u s Ro l l M e d i a Roll med ia is w o und o n a core tha t can b e 1 in. to 3 in . (25 to 76 m m) in dia meter . L abe[...]

33 Print Ope rations Replacing Supplies 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Dete rm ining T her m al M e dia T y pes T herm al tran sfer med i a req u ire s ribb o n for prin t in g w hile d irect th erma l med ia d o e s n o t. T o de termine if ribb o n m u st b e used with a p articul a r me dia, pe rfo rm a m edia scra [...]

Pri nt Ope rat io ns A djusting the Print Width 34 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Repl aci ng a Partia lly Us ed T ra n sfer Ribbon T o rem o v e used trans fer rib bon, p erform th e foll owing ste ps. 1. Cu t th e rib bon from th e tak e-up r oll. 2. R e m o v e t h e t a ke - u p r o l l a n d di sc a r d u se d r [...]

35 Print Ope rations Media Sensing 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Me d ia S en s in g T he G-Se ries p rinter has aut oma t ic me dia s ens i n g cap ab i lity. Th e printe r is d esig ned to continuo usly c he ck an d a dju s t med ia len gth sen sing for min o r v ariatio n s. Onc e th e p ri n ter is prin t in g or [...]

Pri nt Ope rat io ns Ribbon Overview 36 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 R i bb on O vervi ew Ribb o n is a t h in fi lm that i s coated o n one side with wa x, resin , or wax res i n , w hich is trans ferred to t h e m ed i a during the the rmal tra nsfer proces s. T h e me dia dete rmine s wh ethe r y ou n ee d to u s[...]

37 Print Ope rations Ribbon Overview 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Rib bon Scr atch T est P e rfo rm the ribb o n scra t c h te st wh en l a be l s are u n av ailable . T o p erf or m a ri b bon scr at ch t est, com p l et e th ese steps: 1. Unroll a s hort l e ng th of ribb o n . 2. P la ce th e unrolled section of r[...]

Pri nt Ope rat io ns Printing on Fan-Fold Media 38 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n ti n g o n Fan-Fol d Medi a P rin ti n g o n fan -fo ld med ia re quir e s y o u to adjust the me dia g u id e’ s s t op posit ion. 1. Ope n th e top c o v er . 2. A djust the me dia g u id e s t op posit ion wit h the g reen th[...]

39 Print Ope rations Printing on Fan-Fold Media 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. I nse rt the med ia th ro ugh the slo t a t the rear o f th e p rinter . 4. Ru n the me dia b etwe en the han ge rs. 5. Clo se the to p cover .[...]

Pri nt Ope rat io ns Printing with Ex ternally Mounted Roll Media 40 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n ti n g wi th E x ter n al l y Mou nted R o l l M edi a T he G-Se ries p rinter acc o mm o d ates exte rnally mou n t e d ro ll me dia similar to the printe r’ s su p port o f fa n-fol d me dia. T h e p ri n ter[...]

41 Print Ope rations Fonts and Y our Printer 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A F o nt s and Y ou r P ri nter T he G-Se ries p rinter su p ports y ou r lang u a ge an d font re quireme nts with a v ariety o f intern al fo n ts, on-b o a rd font s caling , in terna t iona l fo n t sets and ch ara cter c o d e p age supp o r[...]

Pri nt Ope rat io ns Fonts and Y our Printer 42 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 • T o rem o v e n o n A sian EPL fo n t s with EPL p ro g rammin g, u se the EK co mm a nd . • T o rem o v e EPL A sian fo n ts from th e p ri n ter , u se the Z P L ^ID co mm a nd . Loca lizi ng t he P ri n te r w ith Code Page s T he [...]

43 Print Ope rations St and A lone Printing 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A St an d Al o ne P ri n ti ng Y o ur p ri n ter c an be configured to wo rk withou t b eing a t ta che d to a co m puter . T h e p ri n ter h as the ability t o auto m atically ru n a sing l e lab el fo rm . On e o r m o re downloade d l a be l f[...]

Pri nt Ope rat io ns Sending Files to the Printer 44 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Send i ng File s to th e P rin te r F iles can b e se nt to the prin ter from the M icro s o ft Wind o w s opera t in g sy ste ms b y u sin g th e Z ebra Fi rm ware (an d File) Down l oad er fou n d o n the u se r' s CD or at ww w[...]

45 Print Ope rations Sending Files to the Printer 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5. Cli c k on y ou r Z e bra prin t e r to s elect t h e p rinter fo r d o w nlo a d. 6. Se lect th e F ile m enu a nd click o n the S el ect Fi r m w a r e Fi l e. . . . Use t h e Browse r wind o w to s elect y o ur file for d o wn lo ad [...]

Pri nt Ope rat io ns Print Meter 46 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n t Mete r T he G-Se ries p rinter h as the cap ab i lity t o rep o rt printh ead ma inten an ce a lerts. T h e p rinter c an provid e cle anin g a nd early warn ing o f end of calculated prin thea d life alerts. I f t h e R T C (Rea l Time Clo c [...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 4 Printer O p ti o ns T his se ctio n cove rs the comm o n prin t e r o p tio n s an d acc essories with brie f de scriptions and how to ge t y ou s t a rted u sin g or config u rin g y o ur p ri n ter optio n or ac cess o ry. Cont ents L a b el Disp en s er Op t ion . . . . . . . . . . .[...]

P r in t e r Op t io ns Label Dispenser Option 48 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 L ab e l Di spen se r O pti on T he factory in stalled labe l disp en ser option a l lows y o u to prin t a lab el with ba ckin g (li n er/we b) b eing re mo v ed fro m the lab el as it prints, rea dy fo r app licatio n . W h en prin t in[...]

49 Printe r Options Label Dispenser Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 2. L i ft th e lin er over the t op o f th e p rinter and open th e d i s pen ser doo r . 3. I nse rt the labe l li n er betwe en the disp ens er d o or an d th e p rinter body.[...]

P r in t e r Op t io ns Label Dispenser Option 50 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 4. Clo se the disp en ser d o or . 5. P re ss th e Fee d b u tto n to ad van ce the med ia. 6. Du rin g the p rint j ob, th e printe r will pee l of f the b ack ing a nd p rese nt a sing l e la bel. T a kin g the l a be l fro m the prin t[...]

51 Printe r Options Moveable Blackline Sensor Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A M o v e ab l e B l ackl i n e Senso r O pti o n T he factory in stalled o p ti ona l movea ble blac kline sen sor allo ws the prin t e r to u se me dia w i th blac k line (s) or mark s o r n o tch es (h o les) on the b ac k side o f the[...]

P r in t e r Op t io ns Moveable Blackline Sensor Option 52 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 A djust ing t he M ov e able B lac kl ine Sensor for B la ck M ark or N otche s L o ad the me dia. Before c l osing the p ri n ter , ad j ust the move able bla cklin e se nsor as fo llo w s: 1. F lip the med ia b ack ove r the r[...]

53 Printe r Options Moveable Blackline Sensor Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A[...]

P r in t e r Op t io ns Cutter Option 54 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Cutte r O pti on T he printe r supp o rts two fac t ory installed me dia cut te r o p ti ons fo r fu ll width cutti n g o f la bel li n er , tag o r receip t me dia. T hes e cutter optio n s a re all s u p port e d in a sing l e cutter h o using d[...]

55 Printe r Options Cutter Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Loadi ng M e dia w ith t he Cut te r O ption 1. Ope n the p rinter . Rem emb er tha t y o u nee d to p u ll t h e relea se latch leve rs t oward the front o f th e p rinter . 2. Ope n the m ed i a ro ll h o ld ers. Pul l the m ed i a gui d es open with y [...]

P r in t e r Op t io ns Cutter Option 56 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 3. I f y ou r prin t e r inc l ude s th e move ab l e bla cklin e se nsor optio n , v erify t h at th e se nsor is align ed in th e c ente r de fau lt p o s i tion. Th is is th e sta nd ard o p erating p o sitio n for me dia sen sing . W h en t h [...]

57 Printe r Options Cutter Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 4. T hrea d th e m ed i a throu g h th e c u tter ’ s in side slo t so tha t it ex t e nd s ou t of the fro n t of the prin t e r . V erify the ro ll tu rn s fre ely. T h e roll must not sit in t h e bo ttom of the me dia compa rtmen t. V erify that med[...]

P r in t e r Op t io ns ZebraNet® 10/ 100 I nternal Print Server Option 58 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Z eb r aN et ® 10/1 00 I nter n a l P r i nt Server O p t i o n T he Ze bra Net ® 1 0/1 00 I n tern al Print S erv er (PS) is an optio n al fac to ry installed d ev i c e th at conn ects th e n etwork a nd y ou[...]

59 Printe r Options ZebraNet® 10/100 I nternal Print Server Option 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Printer Ne t w ork Conf i g ur ation S ta t us Labe l G-S eries p rinters with th e Z eb raNe t® 1 0/1 00 I n tern al Pri n t S erv er optio n on-board p ri n t an ad ditio n al prin ter c o n fi g u ra ti on statu s l a[...]

P r in t e r Op t io ns RT C and Full Flash Mem ory Option 60 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 R T C an d Ful l F l ash Memo r y O pti on P rin ters with the factory i n stalled R TC (Real T i m e Clock) an d Fu ll Flash M emory o p ti on allo w y ou to crea t e hig hly cu s t omiza ble p rinter app licatio n s, im prov[...]

61 Printe r Options A sian Font s - Printer A ccessory 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Asi a n F o nt s - P r i n t er Access o r y A sian fo n t sets are downloade d in t o the printe r by th e user or i n teg rato r . Y ou r G-S erie s prin t e r must ha ve the R T C a nd Fu ll Flash Pri n ter M em o ry o p ti on inst[...]

P r in t e r Op t io ns KDU — Printer A ccessory 62 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 KDU — P ri n te r Acc essory T he KDU (k ey board disp lay u n i t) i s a s mall term i n al unit th at inte rfaces with th e p rinter fo r acc essin g EPL lab el forms s t ored in th e p rinter . T he KDU is stri c tl y a termin al[...]

63 Printe r Options KDU — Printer A ccessory 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A KDU and G - S erie s Printer S eri al Port A d a pt e r Insta lla t ion 1. Sw i tc h th e p rinter p o w er to OFF . 2. A lign the ad apte r be t w een the KDU’ s serial c o n nec to r a nd the serial i n terfac e on t h e prin t e r . 3. P[...]

P r in t e r Op t io ns KDU Plus — Printer A ccessory 64 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 KDU P l u s — P r i nter Acces so r y T he KD U Plu s is a te rmina l d ev i c e with me mo ry fo r stori n g files an d m aintain ing one or more remote p rinters. T he KDU P lus ha s a larger l a ptop s t y le k ey board than[...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5 Mainten an ce T his se ctio n p ro v i d es ro ut in e c lean i n g an d m ainten an ce proced u re s. Cont ents C l e a ni ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6 Clean in g the Prin th e a d . .[...]

Mai nte nan ce Cleaning 66 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Cl ea n i ng W hen y o u clea n th e p rinter , u s e one o f t h e follo win g supp lies th at b est suits y ou r ne eds : Y o u ca n obta i n c l e anin g su p plies at w ww .z ipz eb r a.com . T he clean ing p ro ce ss tak es j ust a cou p l e of minutes u s[...]

67 Mainte nance Cleaning 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Cle aning the P rinthea d A lway s use a ne w c l e anin g pen on th e p rinthe ad (an o ld pe n carries contam i n an ts fro m its pre vio us uses that m ay da mag e th e p rinthe ad ). W hen y o u lo a d n ew med ia, y o u ca n a lso clean the prin thea d. 1. Ru[...]

Mai nte nan ce Cleaning 68 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 M edi a P a th Co nsidera tions Use a clea ning s wab to rem o v e deb ris, dust or c ru st t h at has b u ilt-u p on the holde rs, gui d es an d med ia p ath su rfa ces . 1. Use t h e alcohol i n th e cle anin g s wab to s o ak th e d ebris to b reak up th e a[...]

69 Mainte nance Cleaning 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Sensor Cleanin g Du s t can ac cumu la t e o n the me dia sen so rs. 1. Gen tl y b ru sh aw ay dust; if ne cess ary, u se a d ry swab to brush a way dust. I f ad hes i v es o r o th er conta mina t e s re main, u s e a n a l c o h o l m o isten ed swa b to bre ak [...]

Mai nte nan ce Cleaning 70 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Platen Cl eani n g and Repla ce m ent T he stand ard plate n (d ri v e roller) norma l ly does n o t re quire clea nin g. Pap er a nd li n er d u s t can acc u m u late wit h o ut effec t in g print ope ratio n s. Conta mina t e s on th e p laten ro ller can da[...]

71 Mainte nance Cleaning 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 3. L i ft th e p laten o ut of the prin t e r’ s bott om fra me. 4. Clean the pla t e n w i th the alcohol moistene d swab . Clea n from t h e c en t e r o ut. Re pea t this proces s u n til the all o f t h e ro ller surfac e h as b een c l e an ed. I f the re h[...]

Mai nte nan ce Cleaning 72 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 7. A lign the plate n with the ge ar to the l e ft an d lower i t in to th e p rinter ’ s b o tto m fram e. 8. Ro tate the plate n b earin g l a tch releas e tab s d o wn on th e rig ht an d left side s towards the rear o f th e p rinter a nd sn ap them into [...]

73 Mainte nance Replacing the Printhead 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A R epl aci ng th e P r i n t h ea d I f y ou ne ed t o re place the prin thea d, read the p ro ce dure a nd rev i e w th e rem o v al an d installation ste ps before a ctu a ll y rep lacin g t h e p rinth ead . Prin t he ad R em oval 1. Ope n th e p [...]

Mai nte nan ce Replacing the Printhead 74 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 3. Use a b lu n t tipp ed too l to pre ss t h e rele ase tab on th e ri g ht side and t h en th e left side of th e prin t h ea d. Th e too l d iame ter ca n b e fro m 0 .10 t o 0.1 5 in che s (2.5 t o 3.8 mm). I nse rt the to ol i n to t h e rib[...]

75 Mainte nance Replacing the Printhead 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 4. Gen tl y b u t firmly pull the two printh ead ca ble bund l e s’ c o n nec t ors off o f th e p rinth ead . 5. Gen tl y b u t firmly pull the gre en grou n d w i re o ff th e p rinthe ad .[...]

Mai nte nan ce Replacing the Printhead 76 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Rep laci ng t h e P r i nthead 1. P ush the left side p ri n the ad co n ne cto r i n to t h e p rinth ead . T h e conn ec t or is k ey ed to only inse rt o n e wa y. 2. Co n ne ct the gre en grou n d w i re to t h e printh ead . 3. P ush the rig[...]

77 Mainte nance Replacing the Printhead 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 5. I nse rt the prin t h ea d b rack et’ s th e tab into slot i n th e ribb o n fram e a ssem bly. A lign the prin t h ea d sp ring slot s to th e fiv e p o sts and sn ap the prin t h ea d in to th e rib bon fra me. Sl o t Po st Spr ing Slot Tab S[...]

Mai nte nan ce Replacing the Printhead 78 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 6. P la ce th e le ft han d side o f th e rib bon g u id e in to th e rib bon fra me. Sw i n g t h e ri g ht s i d e o f the ri b bon guide i n to t h e s l ot an d sna p it in t o p o sitio n . 7. V erify th at the prin t h ea d m o v es up a nd[...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A 6 T roub l e sho oting T his se ctio n provid es informa t ion a bou t p ri n ter e r ror rep o rtin g tha t y ou m i g ht n ee d for prin t e r tro ublesh o oting . A ss o rted dia gn o stic t e sts are inc l ude d. Cont ents S t atu s L igh t De sc r ip t io n s . . . . . . . . . . . . [...]

Tr ou b les ho o ti ng St a tus Li ght De scr ipt ion s 80 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 St atus L i g ht Desc ri pti on s St atus L i g ht Err o r R esol u t i o ns 1 . T he printer i s not re cei v ing pow e r . • Hav e y o u tu rn ed o n th e p ri n ter p o we r? • Che ck power c o n ne cti ons fro m the wall [...]

81 T rouble shooting St atus Light Error Re solutions 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A The printhea d nee d s to cool d ow n. • I f this erro r co n tinues, t urn the printe r power o ff fo r fi v e m inutes or more, and th en t urn o n . I f th e a mb er ligh t pe rsists, th en the printe r req u ires serv ice. 4 . T [...]

Tr ou b les ho o ti ng Pri nt Qua lit y Pro ble m s 82 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 P ri n t Q u al i ty P rob l e m s No print on the l abel . • T he med ia m ay not be direc t therm al m edia whe n printin g with o ut ri b bon (i.e. t h erm al trans fer). S ee the test p ro c edure D eterminin g T herm a l Medi [...]

83 T rouble shooting Print Quality Proble m s 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A T her e a re l ong t ra ck s of m i s s i ng print ( bl ank v er t ic al line s ) on severa l la bels. • T he printh ead is d irty. C l e an the printh ead . • T he printh ead e l e men ts are da mag ed . T he printing does no t sta rt at [...]

Tr ou b les ho o ti ng Pri nt Qua lit y Pro ble m s 84 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 A E P L la bel form a t w as s e nt t o, bu t not re cognized b y , the printer . • I s the p ri n ter in pa u se mode ? I f so , pre ss th e Feed b u tto n . • I f the prin ter h as la bel d ispe nsin g e na bled , th e p rinter[...]

85 T rouble shooting Manual Calibration 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A M an ual Cal i b r ati on Ma nual c alibra t ion is re comme nd ed wh ene ve r y o u a re u sin g pre-p rinted med ia or i f the p rinter will not correctly au to ca li b rate. 1. Ma ke su re me dia i s lo a ded . 2. Tu rn on th e p rinter p o w er [...]

Tr ou b les ho o ti ng T ro ubl e sh oot in g T e s ts 86 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 T r o ub l esh oo t i n g T est s Printing a Configuration La b e l T o prin t o ut a listing of the prin t e r ’ s current co n figuratio n , refe r to t h e o n e-flash seq u e nc e in Feed Bu tto n Mo des on pa ge 8 9 in th i[...]

87 T rouble shooting R e se tting the Factory De fault V alue s 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A R es ett i n g th e Fac to r y Def aul t V al u e s Some t im es, re setting t h e p rinter to t h e fac to ry defa u lts ma y solve s o me problem s. Re f e r to the fo ur -flas h s equen ce i n Fee d Butt on M od es on p a [...]

Tr ou b les ho o ti ng Com m un ica ti ons Di agn ost ics 88 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 T he fo llo win g exa mp l e o f a c o mm u n icatio n s DU MP m o d e p ri n ted o ut. T he p ri n to ut disp lay s he xad ec i m al d ata 00 h -FF h (0 -25 5 d ecima l) with a unique c ha racter fo r e ach h exa dec imal va l[...]

89 T rouble shooting Fe e d Button Mode s 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A F eed B u tt o n Mod es Po wer O ff Mode (Communicati o ns D iagnostics Mod e) W i th t h e pri n t er pow er of f , press a n d h ol d th e Fee d bu tton whil e yo u t urn o n t he p o we r . Flash Seq uence Act ion R apid R ed Flashing F ir m w [...]

Tr ou b les ho o ti ng Fe e d B utt on Mo de s 90 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Po wer O n Modes W i th th e pri n ter pow er on an d top cov er cl os ed, pr ess an d h ol d t h e F e ed bu t ton f or sev er al secon ds. Th e g ree n st atu s L E D w i ll f la s h a numb er o f t i me s in s eq ue n ce. T h e ex pl a[...]

12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A A A p pe ndix T his se ctio n p ro v i d es printe r interfa ce co n ne ctio n information. Cont ents Un iv e r s a l Se r ial Bus (U SB ) I n terf a c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 P a ra llel Interface . . . . . . . . . . . . . . .[...]

Universal Serial Bus (USB) I nterface 92 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 U ni v er sal Ser i al B us (U SB ) I nter fa ce T he fi g u re b elo w disp l a y s the cab le wiring re qui re d to u s e th e p ri n ter ’ s US B in t e rface . T he printe r req u ires cab le or ca ble pac ka ging tha t be ars th e “ Certi[...]

93 Parallel I nterface 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A P a ra lle l I n t er fa c e T he p ri n ter ’ s p ara l le l inte rface uses the I EEE 1 28 4- A to 12 84 -A p arallel interfa ce ca bles. Both en ds h av e D B-2 5 pin ma l e conn ectors. Shield Shield 1 18 2 19 3 4 20 5 6 21 7 8 22 9 10 24 11 23 12 13 14 25 16 [...]

Ethernet I nterface 94 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Ether n et I n t erf ace T his in terface req u ires a U TP RJ 4 5 Et h ern et c able rated CA T -5 or b etter . T he t a ble be l ow p ro v ides the cab le’ s p inou t a ssign men ts. S i gnal P i n P i n S i gnal Tx + 1 1 Tx + Tx - 2 2 Tx - Rx+ 3 3 Rx+ —4 4?[...]

95 Serial Port I nterface 12/14/07 G X 420t / GX430t U ser Gu id e 980612 - 001 Rev. A Ser i al P o r t I nte rfa ce T he max imu m curren t av ailable throu g h th e se rial an d/or pa rallel p o rt is n o t t o ex cee d a to tal of 0.7 5 A m ps. W hen X ON / X OF F h an dsh ak ing is sele cted , d ata flow is c o n tr olled by the A S CI I contro[...]

Serial Port I nterface 96 980 612-001 Rev. A G X 420t / GX430t U ser Gu id e 1 2/ 14/07 Con nec ti ng the Printer to a D T E De vice Con nec ti ng the Printer to a D CE Dev i c e D B - 25S Con n ect or to D TE De vic e (P C ) DB - 9P C on n ect or to P r inte r D B-9P Con n ector to Pri n ter D B-9S Con n ector t o DT E Dev i ce (PC) DB- 9 P Con n [...]