Zebra Technologies P310C manual

User ' s Manual N o. 980261-001 User ' s Manual P310C & P310F  1999 Zebra Technologies Corporation Rev . B[...]

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RETURN MA TERIALS AUTHORIZA TION iii 980261-001 Rev . B Before retur ning any equipment to Zebra T echnologies Corporation for in-warranty or out-of- warranty repair , contact Repair Administration for a Retur n Materials Authorization (RMA) number . Repack the equipment in the original packing material and mark the RMA number clearly on the outsid[...]

iv 980261-001 Rev . B W ARRANTY INFORMA TION WE NEED TO HEAR FROM YOU! T o Establish Y our Warranty Period And Provide Access T o T echnical Support, Send Us your Product Registration Card T oday! Zebra warrants the mechanism, control electronics and power supply, under normal use and service, to be free from defects in material and workmanship for[...]

v 980261-001 Rev . B INTRODUCTION Thank you for choosing the Eltron P310 Plastic Card Printer . These printers produce cards ideal for personalized identification, access control, visitor , membership, promotion and luggage card, badges and tags. This manual guides you to an efficient start up and operation of your new Card Printer . P310 PRINTER M[...]

vi 980261-001 Rev . B Important general information. Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury. Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury. An area where electrostatic discharge (ESD) can cause component d[...]

vii 980261-001 Rev . B T able of contents OPERA TION ............................................................ 5 P310 PRINTER FEA TURES ................................................... 5 LOADING RIBBONS ............................................................ 6 LOADING CARDS ............................................................... [...]

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1 1 GETTING ST ARTED 980261-001 Rev . B Y our P310 printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer . While unpacking, inspect the carton to ensure that no damage occurred during shipping. Please ensure that you have a clean and nearly dust free environment for prope[...]

If any items are missing, please contact your dealer . 2 980261-001 Rev . B In addition to user documentation, make sure the following items are included with your P310 printer: T o reorder , please refer to Appendix C of this manual. + OPERA T OR HELP GUIDE (Not Shown) CARD CARTRIDGE POWER CABLE CARD OUTPUT HOPPER INTERF ACE CABLE CARD CLEANING CA[...]

Y our P310 Printer has three Status indicators and a panel button on the front and a power switch on the rear: INDICA TORS AND CONTROLS 3 980261-001 Rev . B INDICA TORS (green, amber & red) signal printer activity by illuminating or flashing, as follows: INDICA TORS P ANEL BUTTON P ANEL BUTTON - CLEAR ERROR - CLEANING PROCESS SEE CHAPTER 4 - TE[...]

4 980261-001 Rev . B The following will guide you through the installation of your P310 Printer . PRINTER INST ALLA TION CAUTION: Limit AC power supplied to the P310 to 110 ~ 230 volts, 60 ~ 50 Hertz, for an associated 680 ~ 280 milliamps. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never [...]

5 980261-001 Rev . B 2 OPERA TION The following shows the features found on your P310 Printer . P310 PRINTER FEA TURES PLEASE NOTE: Any blue items inside the printer can be operated by the user . ST ANDARD FEATURES 1. Print Head 2. Print Head Unlock Lever 3. Manuel Holder 4. Card Output Hopper OPTIONAL FEA TURES A. Magnetic Encoding Station B . Sma[...]

6 980261-001 Rev . B LOADING RIBBONS The P310 Printer requires approved ribbons (See Appendix C). The Resin Ther mal T ransfer and Dye Sublimation ribbons for P310C only and monochrome ribbons for P310F only are specifically designed for your P310 Printer . For optimum per- formance and printer life (Print Head), always use approved ribbons. DO NOT[...]

7 980261 -001 Rev . B 3. Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take-up spindle. Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take-up spindle. 4. Push down on the Print Head Lock Lever until an audible 'click' signals the l[...]

8 980261-001 Rev . B T o help you load, print, and collect cards, the P310 has with the following items: DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container . Ideally, use cards as soon as possible. If cards stick together ,[...]

B - INST ALL CARD CLEANING CARTRIDGE 1. Remove Card Cleaning Cartridge from packaging. Peel protective wrapper from adhesive roller . 3. Make sure the arrow on top of the assembly is facing toward the rear of the printer . Hook assembly into slot on printer and rotate down. Ensure the assembly locks in place. 2. Open Printer cover and remove the ye[...]

10 980261-001 Rev . B C - CARD THICKNESS CONTROL LEVER This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. Open Cover , and adjust lever to correct position. Repeat for different card thickness. (Factory setting is for 30mil (0.762mm) card thickness. See diagram below: D - CAR[...]

HOOK 11 980261-001 Rev . B FEEDING ONE CARD A T A TIME A Manual Feed Slot is available on the size of the Card Input Hopper for feeding single cards. Cleaning Cards are fed manually through this slot. The Card Cartridge must be empty for manual card feeding to work properly. For one-at-a-time printing, feed cards through slots on side of Hopper . D[...]

12 980261-001 Rev . B PRINTING A TEST CARD With ribbon and cards loaded, your P310 printer is ready to print. T o check the operation of the printer you should print a test card. 1. Place the printer ' s power switch in the OFF (0) position. 3. Keep pressing panel button until green indicator starts flashing. 4. Release panel button and a test[...]

13 3 PRINTING A SAMPLE CARD 980261-001 Rev . B Printing with the P310 Printer requires the Windows printer driver , your card design/issuing Windows Software , or printer command level programming through the printer interface. The P310 Card Printer can be used with any Windows 95/98 and Windows NT 4.0 software application program, using the driver[...]

14 980261-001 Rev . B The Printer Wizard will copy the necessary files to the PC for you and the P310 printer driver installation will be completed. This installation uses floppy drive 'A' or from CD Rom as the installation drive with the printer used as stand alone. ° Start your computer and then Windows. ° Insert your 'Eltron Sof[...]

15 980261-001 Rev . B Once the printer driver has been successfully installed, you will need to configure it for your printer . This driver provides control of several printer features when printing from Windows applications. These features are accessed through the P310 Plastic Card Printer Pr operties . T o access these properties select the Eltr [...]

16 980261-001 Rev . B ° Once you are ready to print, go to File and point Print ° The printer will feed in a card and start printing ( the data download time will vary depending on the complexity of the card design and the processing speed of your computer). ° Once the printing job is achieved the card is ejected from the printer . D. Printing a[...]

17 980261 -001 Rev . B 4 CLEANING PROTECT YOUR F ACTOR Y W ARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P310 Printer . NEVER loosen, tighten, adjust, or bend, etc. a [...]

18 980261-001 Rev . B Y our P310 Printer includes a simple cleaning system using the Pre-saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head, T ransport Rollers, and Magnetic Encoder Station (optional feature). CLEANING SYSTEM WHEN TO CLEAN When the ambe[...]

19 980261-001 Rev . B 1. T urn power OFF . Raise Print Head and remove the Ribbon. CLEANING THE PRINT HEAD 2. Clean Print Head by moving alcohol- moistened swab tip side-to-side across Print Head elements. Only use moderate force. (T o reorder swabs see Appendix C). Never use a sharp object to scrape deposites from the print head. Permanent damage [...]

20 980261-001 Rev . B Y our P310 Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer . T o ensure print quality, the cleaning roller requires periodic replacements. WHEN TO MAINT AIN When the amber & red indicators flash (Every 1000 cards* approx.) *Using 5-panel color ribbon (YMCKO). (Every 5000 cards* a[...]

21 980261-001 Rev . B * See Appendix C for replacement Cleaning Rollers. SLOT Although the amber and red indicators will keep flashing until maintenance has been performed, the printer will continue to operate. 6. T o replace Cartridge into printer: Make sure the arrow on top of the assembly is facing toward the rear of the printer . Hook assembly [...]

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23 980261-001 Rev . B 5 TROUBLESHOOTING The following offers causes or solutions to symtoms related to improper operation. Check this table when experiencing any loss of operation or print quality. Note that the LEDs appear white for ON, dark for OFF , and circled with radial lines for FLASHING. PROBLEMS / DESCRIPTION REASON / SOLUTION AMBER INDICA[...]

24 980261-001 Rev . B ALL INDICA TORS FLASH Print head alert: Cool down mode Printing stops 1. Printing will restart automatically after a few seconds. 1. Check Print Head Bracket is closed. 2. Check if you are using correct card type (see T echnical Specifications). 3. Check Card Thickness Control Lever is properly adjusted for correct card thickn[...]

PRINTING HAS VOIDS Dust inside printer Contamination on card surface Small spots on the printed card with a non- printed area or a dif ferent printed color . 25 980261-001 Rev . B CARDS HA VE ' SCRA TCH LINES' MISSING PRINTING Incorrect rolled ribbon Dust Print Head There are non-printed horizontal lines (white) on card surfaces. 1. Incor[...]

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27 6 TECHNICAL SPECIFICA TIONS 980261-001 Rev . B General Color Printing Bar Codes • For P310C: High speed printing, over 140 cards/hour edge to edge in full color (YMCKO) throughput • For P310F: High speed printing, over 1000 cards/hour throughput • Small footprint • Windows Drivers for 9 5 /98 and N T 4.0 (option) • One year printer war[...]

28 980261-001 Rev . B ISO ST ANDARD DIMENSIONS FOR PLAIN CARD ISO ST ANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITION FOR SMART CARD ISO ST ANDARD AFNOR Standard Fonts • Resident: Arial Normal 100, Arial Bold 100 • T rue Type fonts available via Windows Driver Cards* • Types PVC, Composite • Card width/length: ISO CR-80 - ISO 7810 2[...]

29 980261-001 Rev . B Ribbons * • Monochrome: 1500 cards/roll • Monochrome colors: black, red, blue, green, yellow, silver , gold, white For P310C only • K-Resin + O: 800 cards/roll • K-Dye + O: 800 cards/roll • YMCKO : 350 cards/roll: Overlay V arnish • Thermal T ransfer • 4 microns thick • Clear and holographic options: - Clear - [...]

30 980261-001 Rev . B Options • RS-232C serial port • Smart Card Contact Station (30 mil cards only) • Magnetic Encoder (30 mil cards only) • Cleaning supplies • Service Manual Use only Eltron-approved card and ribbon media. Using non-approved card or ribbon media can void your warranty. Refer to the Appendix C for more information about [...]

31 980261-001 Rev . B APPENDIX A - MAGNETIC CARD STRIPE ENCODER Operation and maintenance requirements for the P310 Printer with the optional magnetic card stripe encoder . (See Chapter 2 for location). The magnetic encoder can be set for either high or low coercivity. The magnetic encoder is a factory installed item with the read/write head positi[...]

32 980261-001 Rev . B The read/write head requires periodic cleaning to maintain error-free encoding. WHEN TO CLEAN When the amber & red indicators flash (Every 1000 cards* approx.) *Using 5-panel color ribbon (YMCKO). *Optional factory setting. HOW TO CLEAN 1. Leave power on. Open Cover and release Print Head Bracket to remove ribbon. Close Pr[...]

33 980261-001 Rev . B APPENDIX B - SMART CARD CONT ACT ST A TION This section contains information on the additional operations of the P310 Printers with Smart Card Contact Stations. (See Chapter 2 for location) Smart Cards can have a built-in microcomputer and a battery. Card Memory can store fingerprints, voice recognition patterns, medical recor[...]

34 980261-001 Rev . B MEDIA LOADING ORIENT A TION Orient the cards with the Smart Card Chip at the top of the card and facing away from the printer . SMART CARD CONT ACT ST A TION INTERFACE When a command to the parallel printer inter- face sends a card to the Smart Card Contact Sta- tion, the printer connects the Smart Card Contact Station to the [...]

35 980261-001 Rev . B APPENDIX C - ACCESSOIRES & SUPPLIES Please contact your Zebra-authorized dealer to place an order accessories and supplies The following ribbons are optimized for use in the P310 Printers: RIBBONS Note: Y = Y ellow, M = Magenta, C = Cyan, K = Black, O = Overlay Part Number 800015-301 800015-302 800015-303 800015-304 800015[...]

36 980261-001 Rev . B The following cards are optimized for use in the P310 Printers: CARDS Many other card types are also available; ask your dealer for more information. Notes :  10mil = 0.254mm; 30mil = 0.762mm  10 mil cards are recommended for single side printing and monochrome only. 104523-114 104523-110 104523-111 104523-112 104523-113[...]

37 980261-001 Rev . B Accessories available for P310 Printers appear below. Always refer to the part number when placing an order . ACCESSORIES 300055-001 105912-024 105912-038 109909-112 Card Printer Parallel/ Serial Interface Cable, ft. (DB-25 male to DB-25 female) Card Cartridge Card Output Hopper Replacement Print Head Kit Printer Supplies Part[...]

Zebra T echnologies Corporation Eltron Card Printer Products 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone:+1 (805) 579 1800 Fax.:+1 (805) 579 1808 T oll Free in US: (800) 452-4056 e-mail:cards@eltron.com Zebra T echnologies Corporation Eltron Card Printer Products, (Europe, Middle East, Africa) The V alley Centre, Gordon Road, High Wycombe B[...]