Zebra 170Xi4 manual

Zebra ® Xi4™ User Guide[...]

© 2009 ZIH Corp. The copyrights in this manual and th e software and/or firmware in the printer described therein are owned by ZIH Corp. Unauthorized reproducti on of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fi nes of up to $10,000 (17 U.S.C.506). Copy right violators may be subjec[...]

3 Declaration of Conformity 3/12/09 Xi4 User Guide P1009874-001 Declaration of Conformity W e have determined that the Zebra printers identified as the Xi4™ Series 1 10Xi4™, 140Xi4™, 170Xi4™, 220Xi4™ manufactured by: Zebra T echnologie s Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061-3109 U.S.A. Have been shown to [...]

Declaration of Conformity Compliance Information 4 P1009874-001 Xi4 User Guide 3/12/09 Compliance Information FCC Compliance S tatement This device compli es with Part 15 rules. Operation is sub ject to the following two conditions: 1. This device may not cause harmful in terferen ce, and 2. This device must accept any interference recei ved, inclu[...]

3/12/09 Xi4 User Guide P1009874-001 Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About This Document . . . . . . . . . . . . . . . . . . . . . . [...]

Contents 6 P1009874-001 Xi4 User Guide 3/12/09 Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Power Cord S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Inst all Control Panel Keypad Cov er . . . . . . . . . . . . . . .[...]

7 Contents 3/12/09 Xi4 User Guide P1009874-001 5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 15 Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 16 Ordering Replacement Parts . . . . . . . . . . . . . . . . . . .[...]

Contents 8 P1009874-001 Xi4 User Guide 3/12/09 Print S pecifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 1 10Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 59 140Xi4, 170Xi4, and 220Xi4 . . . . . . . . . [...]

3/12/09 Xi4 User Guide P1009874-001 About This Document This section provides yo u with contact information, documen t structure and organiz ation, and additional re ference documents. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How This Document Is Organized . . . [...]

About This Document Who Shoul d Use This Document 10 P1009874-001 Xi4 User Guide 3/12/09 Who Should Use This Document This User Guide is intend ed for use by any person who n eeds to perform routine maintenance, upgrade, or trou bleshoot problems with the printer. How This Document Is Organized The User Guide is set up as follows: Section Descripti[...]

11 About This Document Contacts 3/12/09 Xi4 User Guide P1009874-001 Contact s T echnical Support via the In ternet is available 24 hours per day , 365 days p er year . W eb Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.com Subject line: Email list Self Service Knowledge Base: www .zebra.com/knowledgebase Online Cas[...]

About This Document Document Conventions 12 P1009874-001 Xi4 User Guide 3/12/09 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-references contain hot links to other sections in this guide. If you are vi ewing this guide on line in .pdf form at, y[...]

13 About This Document Document Conventions 3/12/09 Xi4 User Guide P1009874-001 Illustration Callout s Callouts are used when an illustrati on contains information th at needs to be labeled a nd described. A table that co ntains the labels and de scriptions follows the graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Callout s[...]

About This Document Document Conventions 14 P1009874-001 Xi4 User Guide 3/12/09 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ ___________ ________________ _[...]

3/12/09 Xi4 User Guide P1009874-001 1 Introduction This section provides a high-level over vi ew of the printer and its c omponents. Content s Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Introduction Printer Components 16 P1009874-001 Xi4 User Guide 3/12/09 Printer Component s Figure 2 shows the standard compon ents inside th e media compartment of your printe r . Depending on printer model and the installed options, your printer may look slightly different. Familiarize yourself with these components before continuing wi th the pri[...]

17 Introd uction Control Panel 3/12/09 Xi4 User Guide P1009874-001 Control Panel All controls and in dicators for the printer are located on the control panel ( Figure 3 ). •T h e contr ol panel Liquid Crystal Display (LCD) shows the operat ing status and pri nter parameters. •T h e control panel buttons are used to control t he printer operati[...]

Introduction Control Pane l 18 P1009874-001 Xi4 User Guide 3/12/09 5 LCD The control pan el LCD functions dif ferently in dif ferent printer modes. •I n Operating mode , the LCD displays the printer’ s status, sometimes in conjunction with a control pane l light. •I n Pause mode , t he printer stops printing temporari ly . •I n Setup mode ,[...]

3/12/09 Xi4 User Guide P1009874-001 2 Printer Setup This section provid es the tasks that you must co mplete and the issues th at you must consider before you load a nd configure your printer. Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 0 Handling the Pr[...]

Printer Setup Before Y ou Begin 20 P1009874-001 Xi4 User Guide 3/12/09 Before Y ou Begin Review this checkl ist, and resolve any issues before yo u set up or use your printer.  Unp ack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack an d Inspect the Printer on page 21 .  Select a [...]

21 Printer Setup Handling the Printer 3/12/09 Xi4 User Guide P1009874-001 Handling the Printer This section describes how to han dle your printer. Unp ack and Inspect the Printer When you receiv e the printer, immediatel y unpack it and inspect fo r shipping damage. • Save all packing mate rials. • Check all exterior surfaces for damage. • Ra[...]

Printer Setup Select a Site for the Printer 22 P1009874-001 Xi4 User Guide 3/12/09 Select a Site for the Printer Consider the followin g when selec ting an appr opriate loc ation for you r printer. Select a Surface Select a solid, level surface of sufficient size and strength to acco mmoda te the printer and other equipment (such as a computer), if[...]

23 Printer Setup Select a Data Communication Interface 3/12/09 Xi4 User Guide P1009874-001 Select a Dat a Communication Interface Ta b l e 3 provides basic information about da ta co mmunication interfaces that you can use to connect your printer to a computer . Y ou may send label format s to the printer through any data communication interface th[...]

Printer Setup Select a Data Communication Interface 24 P1009874-001 Xi4 User Guide 3/12/09 Dat a Cables and Wireless Cards Y ou must supply all data cabl es or wireless cards for yo ur application. Data Cables Ethernet cables do not require sh ielding, but all other data ca bles must be fully shielded and fitt ed with metal or metalli zed connector[...]

25 Printer Setup Select a Data Communication Interface 3/12/09 Xi4 User Guide P1009874-001 T able 4 • Connect ing the Printe r to a Computer or Network Interface Connection and Configuration RS-232 Serial The baud rate, number of data and stop bi ts, the parity , and the XON/XOFF or DTR control must match those of the host computer . See S tandar[...]

Printer Setup Select a Data Communication Interface 26 P1009874-001 Xi4 User Guide 3/12/09 USB No additional configuration is necessary . Caution • Be careful not to plug the USB cable into th e wired Ethernet print server connector on the p rinter because doing so will damage the connector . T winax/Coax No addition al configuration is necessary[...]

27 Printer Setup Select a Data Communication Interface 3/12/09 Xi4 User Guide P1009874-001 Internal wired Ethernet print server Refer to the ZebraNet 10/100 Prin t Server User and Refer ence G uide for configuration i nstructions. A copy of this manua l is available at http://www .zebra.com/manuals or on the user CD th at came with your printer. No[...]

Printer Setup Connect the Printer to a Power Source 28 P1009874-001 Xi4 User Guide 3/12/09 Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plu gs into the mating AC power connector at the rear of the printer. If a power cable was not in cluded with your printer, refer to Power Cor d[...]

29 Printer Setup Connect the Printer to a Po wer Source 3/12/09 Xi4 User Guide P1009874-001 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included . If one is not includ ed or if the one included is not suitable for your requi rements, see Figure 4 and refer to the following guidelines: • Th[...]

Printer Setup Install Control Panel Keypad Cover 30 P1009874-001 Xi4 User Guide 3/12/09 Inst all Control Panel Keypad Cover A protective cove r for the control panel keypad is provid ed with your prin ter ( Figure 6 ). Install this optional cov er if your printer will operate in a moist or dirty environment. This will help to protect the keypad fro[...]

31 Printer Setup T ypes of Media 3/12/09 Xi4 User Guide P1009874-001 T ypes of Media Y our printer ca n use various types of media: • S tandar d media —Most standard media uses an adhesive backing th at sticks individual labels or a c ontinuous length of la bels to a liner . • Ta g s t o c k —T ags are usually made fro m a heavy paper . T a[...]

Printer Setup T ype s of Media 32 P1009874-001 Xi4 User Guide 3/12/09 T able 5 • Roll and Fanfold Media Media T ype How It Looks Description Non-Continuous Roll Media Roll media is w ound on a 3-in. (76-mm) core. Ind ividual labels are separated by on e or more of the followin g methods: • We b m e d i a separates labe ls by gaps, holes, or not[...]

33 Printer Setup Ribbon Overview 3/12/09 Xi4 User Guide P1009874-001 Ribbon Overview Ribbon is a t hin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media duri ng the therm al transfer process. The me dia determine s whether you need to use ribbon and how wide th e ribbon must be. When ribbon is used, it[...]

Printer Setup Ribbon Overview 34 P1009874-001 Xi4 User Guide 3/12/09 Adhesive T est If you have lab els available, perform the adhesi ve test to determine which side o f a ribbon is coated. This method works well for ribbon that is already installed. T o perform an adhesive test, complete these step s: 1. Peel a label fro m its liner . 2. Press a c[...]

3/12/09 Xi4 User Guide P1009874-001 3 Operations This section provides th e procedures for loading and calibrating the pri nter. Note • Complete the tasks and resolve the issues in Printer Setup on page 19 before operating the printe r. Content s Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Operations Print Modes and Printer Options 36 P1009874-001 Xi4 User Guide 3/12/09 Print Modes and Printer Options The printer can use dif ferent print mo des and options for label rem oval ( Ta b l e 6 ). Use a print mode that matches th e media being used and the prin ter options available. Fo r more information on the types of media, see T ypes o[...]

37 Operations Print Modes and Printer Options 3/12/09 Xi4 User Guide P1009874-001 Media Paths Ta b l e 7 shows the media paths for p rint mode and printer op tion combinations using rol l media. Fanfold media uses the same print mode s and printer o ptions as roll media. RFID printers can use a ll of these printer optio ns and have the same media p[...]

Operations Print Modes and Printer Options 38 P1009874-001 Xi4 User Guide 3/12/09 Cutter Cutter Rewind Rewind (witho ut Cutter option) T a ble 7 • Media Paths for Print Modes wi th V arious Printer Options (Continued) Print Mode Printer Option Media Path Red solid lines = media, Blue dotted lines = backing only[...]

39 Operations Prepare the Media for Lo ading 3/12/09 Xi4 User Guide P1009874-001 Prep are the Media for Loading Y ou can use roll media or fanfold medi a in your printer . Roll media hangs on and is loaded from the media supply hanger . Fanfold media is stored aw ay from or in the bottom of the printer and can drape across the media supply hanger .[...]

Operations Prepare the Media for Loading 40 P1009874-001 Xi4 User Guide 3/12/09 3. Insert the media into the printer . 4. Continue wi th the media loading p rocedure for the desired print mode. 1 10Xi4 Other Xi4 Models a. Pull out th e media supp ly guide as fa r as it goes . a. Slide ou t and flip down the media sup ply guide. b. Place the roll of[...]

41 Operations Prepare the Media for Lo ading 3/12/09 Xi4 User Guide P1009874-001 Fanfold Media Y ou can store fanfold media behind th e printer (r ear feed) or under the printer (bottom feed). Using the med ia supply hanger is optio nal. T o load fanfold media, complete these step s: 1. Raise the media door . 2. Thread the fanfold media through the[...]

Operations Prepare the Media for Loading 42 P1009874-001 Xi4 User Guide 3/12/09 3. Do you wish to use the media supply ha nger? If… Then… No Continue wi th the media loading pr ocedure for the desired print mo de. Ye s a. Slide out and flip do wn the media supply guid e. b. Drape the media over the media supp ly hanger . 4. Flip up the media su[...]

43 Operations Load Media in T e ar-Off Mode 3/12/09 Xi4 User Guide P1009874-001 Load Media in T ear-Off Mode Follow these instructions to operat e the printer in T ear-Of f mode. 1. Set the printe r to T ear-Of f mode. See Select Prin t Mode on page 93 for instructions. 2. Insert media in to the printe r. See Pr epar e the Media f or Loading on pag[...]

Operations Load Media in T ear-Off Mode 44 P1009874-001 Xi4 User Guide 3/12/09 5. Slide the outer media guide ( 1 ) all the way out. 6. If your printer includ es a media dancer assembly ( 1 ), thread the media under the media dancer assembly roller . For all printers, thread the media under the med ia guide roller ( 2 ) and then the upper media sen[...]

45 Operations Load Media in T e ar-Off Mode 3/12/09 Xi4 User Guide P1009874-001 7. Push the medi a forward until it passes under the pr inthead assembly ( 1 ), under the snap plate ( 2 ), and then over th e platen roller ( 3 ). 8. Align the media with the inner media guide ( 1 ). Sl ide in the outer media guide ( 2 ) until it just touches the edge [...]

Operations Load Media in T ear-Off Mode 46 P1009874-001 Xi4 User Guide 3/12/09 9. T ighten the thumb screw (not visible from t his angle) that is located on the bo ttom of the outer media guide ( 1 ). 10. Push down the prin thead assembly ( 1 ), and then rotate th e printhead-open lever ( 2 ) clockwise until it locks into place. 1 1 2[...]

47 Operations Load Media in Peel-Off Mode 3/12/09 Xi4 User Guide P1009874-001 Load Media in Peel-Off Mode Peel-Off mode ( Figure 8 ) advances one label at a time. The printer does not print another l abel until the first labe l is removed. The T AKE LABEL light flashes until the label is removed. The backing is wound on the rewin d spindle, but the[...]

Operations Load Media in Peel-Off Mode 48 P1009874-001 Xi4 User Guide 3/12/09 T o set up the printer in Peel-Off mode, complete these step s: 1. Remove the rew ind plate (if inst alled) from the front of the pr inter . Store it on the two mounting screws on the insi de of the printer base. 2. Set the printer to Peel-Of f mode. See Select Print M od[...]

49 Operations Load Media in Peel-Off Mode 3/12/09 Xi4 User Guide P1009874-001 4. Open the printhead a ssembly by rotating the printhead -open lever ( 1 ) counter-clockwise. 5. Loosen the thumb screw (not visi ble from this angle) th at is located on the bottom of th e outer media guide ( 1 ). 6. Slide the outer media guide ( 1 ) all the way out. 1 [...]

Operations Load Media in Peel-Off Mode 50 P1009874-001 Xi4 User Guide 3/12/09 7. If your printer includ es a media dancer assembly ( 1 ), thread the media under the media dancer assembly roller . For all printers, thread the media under the med ia guide roller ( 2 ) and then the upper media sensor ( 3 ). 8. Push the medi a forward until it passes u[...]

51 Operations Load Media in Peel-Off Mode 3/12/09 Xi4 User Guide P1009874-001 9. Extend approximately 36 in. (920 mm) of media ou t of the printer . Remove and discard the labels from this exposed media. 10. Remove the ho ok from the rewind spind le. 11 . If you are using a co re, slide it onto the rewind spindle until it is flush against t he guid[...]

Operations Load Media in Peel-Off Mode 52 P1009874-001 Xi4 User Guide 3/12/09 12. W ind the media liner count erclockwise around th e rewind spindle. a. Reinstall the hook. Insert the short en d of the hook into the h ole in the center of th e adjusting nut ( 1 ). Insert the long end of the hook into the small hole on the g uide plate ( 2 ). b. Rot[...]

53 Operations Load Media in Peel-Off Mode 3/12/09 Xi4 User Guide P1009874-001 14. T ighten the thumb screw (not visible from t his angle) that is located on the bo ttom of the outer media guide ( 1 ). 15. Push down the prin thead assembly ( 1 ), and then rotate th e printhead-open lever ( 2 ) clockwise until it locks into place. The backing winds o[...]

Operations Load Media in Cutter Mode 54 P1009874-001 Xi4 User Guide 3/12/09 Load Media in Cutter Mode A cutter is a rotating knife with a self-sharpen ing bl ade that is attach ed to the fron t of the printer . The cutter is used to cut in dividual la bels as they are printed. Figure 9 shows the printe r loaded with la bels in Cutte r mode. Figure [...]

55 Operations Load Media in Cutter Mode 3/12/09 Xi4 User Guide P1009874-001 3. Open the printhead a ssembly by rotating the printhead -open lever ( 1 ) counter-clockwise. 4. Loosen the thumb screw (not visi ble from this angle) th at is located on the bottom of th e outer media guide ( 1 ). 5. Slide the outer media guide ( 1 ) all the way out. 1 1 [...]

Operations Load Media in Cutter Mode 56 P1009874-001 Xi4 User Guide 3/12/09 6. If your printer includ es a media dancer assembly ( 1 ), thread the media under the media dancer assembly roller . For all printers, thread the media under the med ia guide roller ( 2 ) and then the upper media sensor ( 3 ). 7. Import ant • Make sure that you thread th[...]

57 Operations Load Media in Cutter Mode 3/12/09 Xi4 User Guide P1009874-001 8. Align the media with the inner media guide ( 1 ). Sl ide in the outer media guide ( 2 ) until it just touches the edge of the media. 9. T ighten the thumb screw (not visible from t his angle) that is located on the bo ttom of the outer media guide ( 1 ). 1 2 1[...]

Operations Load Media in Cutter Mode 58 P1009874-001 Xi4 User Guide 3/12/09 10. Push down the prin thead assembly ( 1 ), and then rotate th e printhead-open lever ( 2 ) clockwise until it locks into place. 1 2[...]

59 Operations Load Media in Rewind Mode 3/12/09 Xi4 User Guide P1009874-001 Load Media in Rewind Mode Rewind mode ( Figure 10 ) allows the media to be wound on a core after printing. This section shows how to load media for Rewind mode in prin ters that do not have a Cutter option. Figure 10 • Media Loaded in Rewind Mode 1 Printhead -open lever 2[...]

Operations Load Media in Rewind Mode 60 P1009874-001 Xi4 User Guide 3/12/09 T o set up the printer in Rewind mode, complete these steps: 1. Remove the rewind plat e from its storage location inside the printer . 2. Position the rewind plate so that the lip on the attached hook plate poi nts down. 3. Insert the hook plate l ip 1/2 in. (13 mm) into t[...]

61 Operations Load Media in Rewind Mode 3/12/09 Xi4 User Guide P1009874-001 7. Insert media in to the printe r. See Pr epar e the Media f or Loading on page 39 for instructions. 8. Open the printhead a ssembly by rotating the printhead -open lever ( 1 ) counter-clockwise. 9. Loosen the thumb screw (not visi ble from this angle) th at is located on [...]

Operations Load Media in Rewind Mode 62 P1009874-001 Xi4 User Guide 3/12/09 11 . If your printer includes a media dancer assembly ( 1 ), thread the media unde r the media dancer assembly roller . For all printers, thread the media under the med ia guide roller ( 2 ) and then the upper media sensor ( 3 ). 12. Push the medi a forward until it passes [...]

63 Operations Load Media in Rewind Mode 3/12/09 Xi4 User Guide P1009874-001 13. Extend approximately 36 in. (920 mm) of media ou t of the printer . Remove and discard the labels from this exposed media. 14. Remove the ho ok from the rewind spind le. 15. If you are using a core, slide it onto t he rewind spindle until it is flush again st the guide [...]

Operations Load Media in Rewind Mode 64 P1009874-001 Xi4 User Guide 3/12/09 18. Rotate the spi ndle counterclockwise se veral turns to wind th e media liner over th e hook and remove any slack. 19. Align the media with the inner media guide ( 1 ). Sl ide in the outer media guide ( 2 ) until it just touches the edge of the media. 2 1 1 2[...]

65 Operations Load Media in Rewind Mode 3/12/09 Xi4 User Guide P1009874-001 20. T ighten the thumb screw (not visible from t his angle) that is located on the bo ttom of the outer media guide ( 1 ). 21. Push down the prin thead assembly ( 1 ), and then rotate th e printhead-open lever ( 2 ) clockwise until it locks into place. The labels wind on th[...]

Operations Load Media in Rewind Mode 66 P1009874-001 Xi4 User Guide 3/12/09 Remove Media Liner from the Rewind S pindle Rewind mode uses the rewind spindle to win d media, while Peel-Of f mode uses the rewi nd spindle to wind used liner . Remove the media or the liner from the rewind spindle each time that you change media. T o remove media or line[...]

67 Operations Load Media in Rewind Mode 3/12/09 Xi4 User Guide P1009874-001 2. Pull out the spindle ho ok. 3. Slide the media or l iner off of the rewind spindle.[...]

Operations Load Ribbon 68 P1009874-001 Xi4 User Guide 3/12/09 Load Ribbon Use the instructions i n this section to load ribbon for use with thermal tran sfer labels. For direct thermal labels, do not load rib bon in the printer. Th e ribbon path is sligh tly different fo r printers with ribbon dancers ( Figure 1 1 ). Figure 1 1 • Ribbon Path T o [...]

69 Operations Load Ribbon 3/12/09 Xi4 User Guide P1009874-001 2. Align the segments of the ribb on supply spindl e. 3. Orient the ribb on with the loose end u nrolling clockwise. 4. Place the roll of ri bbon on the r ibbon supply sp indle. Push th e roll back as far as it wi ll go. 5. A ribbon lea der makes ribbon loa ding and unloading ea sier . D[...]

Operations Load Ribbon 70 P1009874-001 Xi4 User Guide 3/12/09 6. Open the printhead assembly by rotating the printhead -open lever counter -clockwise. 7. Does your print er contain a ri bbon dancer assembly? (See Figure 1 1 on page 68 for the ribbon dancer location.) If... Then... No Thread the ribbon over th e media dancer a ssembly ( 1 ) and unde[...]

71 Operations Load Ribbon 3/12/09 Xi4 User Guide P1009874-001 8. Push the ribb on leader forward unt il it passes under the pri nthead assembly (1), over t he snap plate (2), and then ov er the platen roller (3). Ye s a. Thread the ri bbon through the ribbo n dancer . The ribbon must go under the upper roller ( 1 ) and then over the lower roller ( [...]

Operations Load Ribbon 72 P1009874-001 Xi4 User Guide 3/12/09 9. Bring the ribbon le ader over the upper ribbon roll er ( 1 ) and then toward the ribb on take-up spindle ( 2 ). 10. W ind the ribbon leader and attached ribbon co unterclockwise around the ribbon take-up spindle. 11 . Rotate the spind le counterclockwise seve ral turns to wind th e ri[...]

73 Operations Load Ribbon 3/12/09 Xi4 User Guide P1009874-001 12. Push down the prin thead assembly ( 1 ), and then rotate th e printhead-open lever ( 2 ) clockwise until it locks into place. Remove Used Ribbon Remove used ribbon from the ribbon ta ke-up spindle each time you change the rol l of ribbon. T o remove used ribbon, complete these step s[...]

Operations Load Ribbon 74 P1009874-001 Xi4 User Guide 3/12/09 2. While holdin g the ribbon take -up spindle, turn th e ribbon release knob clo ckwise until it stops. The ribbon release bars piv ot down, easing the sp indle’ s gri p on the used ribbon. 3. Slide the used ribbon off of the ribbon take-up spind le and discard.[...]

75 Operations Calibrate the Printer 3/12/09 Xi4 User Guide P1009874-001 Calibrate the Printer Calibrate the printe r when it is first put into service. Calib ration allows the printer to establish the proper settin gs for the specific media an d ribbon used in your application. Y ou may calibrate the pr inter at other times as needed . Ta b l e 8 s[...]

Operations Calibrate the Printer 76 P1009874-001 Xi4 User Guide 3/12/09 Sensor Pr ofile Calibration The printer auto-calibra tes and prints a media sensor profile. Select the SENSOR PROFILE option on the control panel. See Print Sensor Pr ofile on page 100 for instructio ns. Media and Ri bbon Sensor Sensitivity Calibration One of the most common ad[...]

77 Operations Adjust T ransmissive Media Sensors 3/12/09 Xi4 User Guide P1009874-001 Adjust T ransmissive Media Sensors The transmissive medi a sensor assembly consists of two parts: a light source an d a light sensor . The lower media sensor is the light so urce, and the upper media sensor is the light sensor . The media passes b etween the two pa[...]

Operations Adjust T ransmissive Media Se nsors 78 P1009874-001 Xi4 User Guide 3/12/09 3. Using a thin, flat-bl ade screwdriver , loosen the upper med ia sensor adjustment screw . 4. Slide the upper medi a sensor along the slot to th e desired position. X X Y Y Z Z X X Y Y Z Z[...]

79 Operations Adjust T ransmissive Media Sensors 3/12/09 Xi4 User Guide P1009874-001 5. T ighten the adjustment screw to secure the upper media sensor in its new posit ion. 6. Adjust the lower media sensor to match the new position of the upper media sensor . See Lower Media Sen sor on page 80 . X X Y Y Z Z[...]

Operations Adjust T ransmissive Media Se nsors 80 P1009874-001 Xi4 User Guide 3/12/09 Lower Media Sensor After you adju st the upper media sen sor , adjust the lower media senso r to match its new position. T o adjust the lower media sensor , complete these step s: 1. Locate the lower me dia sensor assembly under the re ar roller . The sensor is a [...]

81 Operations Adjust Printhead Pressure and T oggle Positi on 3/12/09 Xi4 User Guide P1009874-001 Adjust Printhead Pressure and T oggle Position Print quality dep ends on the labels and ribbon used as well as the toggl e pressure and position. Make sure that your labels and ribbon are accep table fo r your applicatio n. If they are, check the togg [...]

Operations Adjust Printhead Pressure and T oggle Position 82 P1009874-001 Xi4 User Guide 3/12/09 Printhead Pressure Adjustment If positioning the toggles properly does no t solve a print quality problem, try adjusting the printhead pressure . Maximize printhead life b y using the lowest pressure that produces the desired print qualit y . T o adjust[...]

83 Operations Adjust Printhead Pressure and T oggle Positi on 3/12/09 Xi4 User Guide P1009874-001 4. Some media types require hi gher pressure to print well. For these media types, inc rease or decrease pressure us ing the lower knurle d nuts ( 1 ) until the left and right edges of the printed area are equally dark. 5. Using the contro l panel, inc[...]

Operations Adjust Printhead Pressure and T oggle Position 84 P1009874-001 Xi4 User Guide 3/12/09 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ ___________ _[...]

3/12/09 Xi4 User Guide P1009874-001 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the printer for operation. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Enter and Use Setup Mode . . . . . . . . . . . [...]

Configuration Setup Mode 86 P1009874-001 Xi4 User Guide 3/12/09 Setup Mode After you have inst alled the media and ribbon an d the Power-On Self T est (POST) is complet e, the control panel displa ys PRINTER READY . Y ou may now set printer parameters for your application using the control panel d isplay and the buttons di rectly below it. If it be[...]

87 Configuration Setup Mode 3/12/09 Xi4 User Guide P1009874-001 Exit Setup Mode When you exi t setup mode, you have seve ral options for saving, ch anging, or not changi ng parameters. T o leave Setup mode, complete these step s: 1. Press SETUP/EXIT . The LCD displays SAVE CHANGES . 2. Press PLUS (+) or MINUS (-) to display the save option s: 3. Pr[...]

Configuration Change Password-Protected Parame ters 88 P1009874-001 Xi4 User Guide 3/12/09 Change Password-Protected Parameters Certain paramet ers, including the communicat ion parameters, are password-pro tected by factory defaul t. The first time that you attempt to change a p assword-protected parameter , the printer displays ENTER PASSWORD . B[...]

89 Configuration Print a Configuration Label 3/12/09 Xi4 User Guide P1009874-001 Print a Configuration Label A configuration lab el lists the printer settings that are stored in configurat ion memory . After you load the me dia and ribbon (i f necessary), print a configuratio n label as a record of your printer’ s current settings. Keep the label[...]

Configuration Print a Network Configu ration Label 90 P1009874-001 Xi4 User Guide 3/12/09 Print a Network Configuration Label If you are using a print server , you can print a ne twork configuratio n label after the printer is connected to the network. T o print a network configuration label, complete these steps: 1. On the control panel , press SE[...]

91 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 S t andard Control Panel Parameters Ta b l e 9 shows parameters in the order in which they are displ ayed when you press NEXT/SA VE after entering Setup mode. For parameters that do no t appear in this table, see Additional Contr ol Panel Parameters on page 113 [...]

Configuration S tandard Control Panel Parameters 92 P1009874-001 Xi4 User Guide 3/12/09 Adjust the T ear-Off Position This parameter establ ishes the position of t he media over the tear -off/peel-o ff bar after p rinting. See Figure 14 . Higher numbers move the media out (the tear line move s closer to the leading edge of the ne xt label), and lo [...]

93 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Select Print Mode This parameter t ells the printer how printed labels will be removed. M ake sure that you select a print mode that is co mpatible with your pr inter and printer options. For in formation about how the print mo des work with different printer op[...]

Configuration S tandard Control Panel Parameters 94 P1009874-001 Xi4 User Guide 3/12/09 Select Print Method The print method parameter tells the printer the me thod of printing that you want to use: direct thermal (no ribbon) or thermal transfer (usi ng thermal transfer media and ri bbon). Default V alue: THERMAL-TRANS. Selections: THERMAL-TRANS., [...]

95 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Set Maximum Label Length This paramete r is used during th e media portion of the cal ibration process. Always set maximu m label length to a value that is at least 1.0 in. (25.4 mm) greater than th e ac tual label length ( Figure 15 ). If the value is set to a [...]

Configuration S tandard Control Panel Parameters 96 P1009874-001 Xi4 User Guide 3/12/09 Set Early W arni ng for Maintenance When this featu re is enabled, the print er provides warnings when the printhead needs to be cleaned. Default V alue: MAINT . OFF Selections: MAINT . OFF , MAINTENANCE ON T o change the Early W arning settings: 1. When the LC [...]

97 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Set Printhead Life for Early W arning This parameter appears on ly when Early W a rning for Maintena nce is enabled . Set this value to the number of inches of media t hat the printhead is expected to print. Default V alue: 1,00 0,000 inches Range: 100 to 1,000,[...]

Configuration S tandard Control Panel Parameters 98 P1009874-001 Xi4 User Guide 3/12/09 Print Counter Readings Prints a label t hat lists the odom eter readings for the following: • the non-resetta ble counter • the two user -controlled count ers • the Early W arning for Mai ntenance counters, which indicate when the printhead was last clea n[...]

99 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 List Network Settings This option prin ts a network configuratio n label (see Figure 13 on page 90 ), which lists the settings for an y print server that is install ed. T o print a network con figuration label: 1. Press PLUS (+) to select PRINT . List All This o[...]

Configuration S tandard Control Panel Parameters 100 P1009874-001 Xi4 User Guide 3/12/09 Print Sensor Pro file A sensor profile shows sensor settings co mpared to actual sensor readings. This label (which will extend across several act ual labels or tags) can be used to troubles hoot printing problems. T o interpret the resu lts of the sensor profi[...]

101 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Calibrate Me dia and Ribbo n Sensor Sensitivit y Use this procedu re to adjust sensitivity o f media and ribbon sensors. Import ant • Follow this proced ure exactly as presented. All of the steps must be performed even i f only one of the sensors requir es ad[...]

Configuration S tandard Control Panel Parameters 102 P1009874-001 Xi4 User Guide 3/12/09 Set Serial Co mmunications Select the commun ications port that match es the one being used by the host computer . This setti ng applies only when the serial port is used. Note • Select RS232 if you are using an external adapter to enable RS422/485 op eration[...]

103 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Set Host Handshake This setting ap plies only when the serial port is used. The han dshake protocol of the printer must match the handshake protocol of the host computer for communication to take place. Select the handsha ke protocol that matches the one being [...]

Configuration S tandard Control Panel Parameters 104 P1009874-001 Xi4 User Guide 3/12/09 Set Cont rol Prefix Character The printer loo ks for this two-digit hex character to in dicate the start of a ZPL/ZPL II control instruction. Note • Do not use the same hex value for the control, format, and delimiter character . The printer must see differen[...]

105 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Select ZPL Mode The printer re mains in the selected mod e until it is changed by this parameter or by usin g a ZPL/ZPL II command. The printer accep ts label formats written i n either ZPL or ZPL II, eliminating th e need to rewrite any ZPL formats that alread[...]

Configuration S tandard Control Panel Parameters 106 P1009874-001 Xi4 User Guide 3/12/09 Select Head Close Option This paramete r sets the action of th e media when you close the printhead. Default V alue (non-RFID p rinters): CALIBRA TION Default V alue (RFID prin ters): FEED Selections: CALIBRA TION, LENGTH, SHOR T CAL, NO MO TION, FEED • Calib[...]

107 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Adjust Left Position This parameter adju sts the print position horizontally on the la bel. Positive numbers adjust printin g to the left by the spe cified number of dots. Negative nu mbers shift pr inting to the right. Default V alue: 0000 Range: –9999 to +9[...]

Configuration S tandard Control Panel Parameters 108 P1009874-001 Xi4 User Guide 3/12/09 Set the V erifier Port The auxiliary port is used to determine how the printer reacts to an online verifier . For more informa tion on the operation of t he optional verifier , refer to th e documentation pr ovided with that op tion. Default : OFF Selections : [...]

109 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Set Applicator Error Signal When Printer Pauses When this optio n is enabled and the print er is paused, the printer sets th e applicator error state. Default : ENABLED Selections : ENABLED, DISABLED T o change the value shown: 1. Press PLUS (+) or MINUS (-) to[...]

Configuration S tandard Control Panel Parameters 110 P1009874-001 Xi4 User Guide 3/12/09 Set Reprin t Mode When reprint mod e is enabled, you can repr int the last label printe d either by issuing the ~PR ZPL command or by pres sing MINUS (-) on the control panel. Default V alue: DISABLED Selections: ENABLED, DISABLED T o change the value shown: 1.[...]

111 Configuration S tandard Control Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Select Fo rmat Conve rt Selects the bitm ap scaling factor . The fi rst number is the original dots per inch (dpi) value; the second, t he dpi to which you would like to scale. Default V alue: NONE Selections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 ?[...]

Configuration S tandard Control Panel Parameters 112 P1009874-001 Xi4 User Guide 3/12/09 Select the Displ ay Language This parameter changes the lang uage displayed on the LCD. Each language selection is displayed in the lang uage itself. Default V alue: ENGLISH Selections: ENGLISH, SP ANISH, FRENCH, GERMAN, IT ALIA N, NOR WEGIAN, POR TUGUESE, S WE[...]

113 Configuration Additional Contro l Panel Parameters 3/12/09 Xi4 User Guide P1009874-001 Additional Control Panel Parameters Additional paramete rs appear in the following situ ations. • When a Radi o Frequency Identification (RFID) reader is installed. The 1 10Xi4 is RFID-ready , but it does not come with an RF ID reader installed. For more in[...]

Configuration Additional Co ntrol Panel Para meters 114 P1009874-001 Xi4 User Guide 3/12/09 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ ___________ ______[...]

3/12/09 Xi4 User Guide P1009874-001 5 Routine Maintenance This section provid es routine cl eaning a nd maintenance procedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 16 Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Routine Maintenance Replacing Printer Co mponents 116 P1009874-001 Xi4 User Guide 3/12/09 Replacing Printer Component s Some printer compon ents, such as the printhead and platen roller , may wear out ov er time and can be repl aced easily . Regular cle aning may extend the life o f some of these compon ents. See Cleaning Schedu le and Pr ocedures [...]

117 Routine Maintena nce Cleaning Schedule and Procedures 3/12/09 Xi4 User Guide P1009874-001 Cleaning Schedule and Procedures Cleaning yo ur printer regularly maintai ns print quality and may extend the life of the printer . The recommended clea ning schedule is shown in Ta b l e 1 1 . See the followi ng pages for specific procedures. Clean the Ex[...]

Routine Maintenance Cleaning Schedule and Procedures 118 P1009874-001 Xi4 User Guide 3/12/09 Clean the Printhead and Platen Roller If print quality do es not improve after you perform this procedure, clean the printhead with Save-a-Printhead cleaning film. This spec ially coated material removes contamination buildup without damagi ng the printhead[...]

119 Routine Maintena nce Cleaning Schedule and Procedures 3/12/09 Xi4 User Guide P1009874-001 T o clean the printhead and platen roller , complete these steps: 1. Open the printhead a ssembly by rotating the printhead -open lever ( 1 ) counter-clockwise. 2. Remove the media and ribbon (if loaded). Caution • The printhead may be ho t and can cause[...]

Routine Maintenance Cleaning Schedule and Procedures 120 P1009874-001 Xi4 User Guide 3/12/09 3. Using the swab from the Preventive Maintenance Kit (part number 47362), wi pe along the brown strip o n the printhead assembly from end to end. In place of t he Preventive Maintenance Kit, you may use a clean swab dipped in a solutio n of isopropyl alcoh[...]

121 Routine Maintena nce Cleaning Schedule and Procedures 3/12/09 Xi4 User Guide P1009874-001 Clean the Sensors Brush or vacu um any accumulated paper lin t and dust off the sensors. Clean the sen sors according to the r ecommendat ions in Cleaning Sche dule and Pr ocedur es on page 1 17 . Ribbon and Label-A vailable Sensor Locations The ribbon sen[...]

Routine Maintenance Cleaning Schedule and Procedures 122 P1009874-001 Xi4 User Guide 3/12/09 T ransmissive Media Sensor Locations The locations of the upper and low er transmissive media sensors are shown in Figure 17 and Figure 18 . Figure 17 • Upper Media Sensor Figure 18 • Lower Media Sensor 1 Upper media sensor 1 Lower medi a sensor X X Y Y[...]

123 Routine Maintena nce Cleaning Schedule and Procedures 3/12/09 Xi4 User Guide P1009874-001 Media Out Sensor Location The location o f the media out se nsor is shown in Figure 19 . Figure 19 • Media Out Sensor[...]

Routine Maintenance Cleaning Schedule and Procedures 124 P1009874-001 Xi4 User Guide 3/12/09 Clean the Snap Plate Clean the snap plate when label adhesive or a label is stuck to the unde rside. Figure 20 shows the loca tion of the sn ap plat e. Figure 20 • Snap Plate Location T o clean the snap plate, complete these step s: 1. See Figure 2 0 . In[...]

125 Routine Maintena nce Cleaning Schedule and Procedures 3/12/09 Xi4 User Guide P1009874-001 7. T o reinstall th e snap plate, insert the two tabs on the bottom of the snap plate into the t wo slots of the media path. 8. Slide the snap plate toward you. 9. Press down on the lo ops to lock the snap plat e into place . Clean the Cutter If the cutter[...]

Routine Maintenance Replace the Fuse 126 P1009874-001 Xi4 User Guide 3/12/09 Replace the Fuse The instructions that fol low are for the 140Xi4, 170Xi4 , and 220Xi4 printers only . Fu ses are not user -replaceable in the 1 10Xi4. The printer uses a metric-style fuse (5 × 20 mm IEC) ra ted at F5A, 250 V . The AC power entry module comes with two app[...]

127 Routine Maintena nce Replace the Fuse 3/12/09 Xi4 User Guide P1009874-001 Figure 22 • Fuse Locations 3. Snap the fuse hold er back into the AC power entry mod ule. 4. Reconnect the power cord, and turn the printer on ( I ). 1 In-circuit fuse 2 Fuse holder 3 Spare fuse Note • If the printer does not po wer on, an internal comp onent failure [...]

Routine Maintenance Replace the Fuse 128 P1009874-001 Xi4 User Guide 3/12/09 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ____[...]

3/12/09 Xi4 User Guide P1009874-001 6 Troubleshooting This section provides information about errors that y ou might need to troublesho ot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 LCD Error Messages . . . . . . . .[...]

T roubleshooting T roublesho oting Checklists 130 P1009874-001 Xi4 User Guide 3/12/09 T roubleshooting Checklist s If an error condition exist s with the printer, review this checklist:  Is there an error message on the LCD? If yes, see LCD Err or Messages on page 131 .  Are nonconti nuous labels being t reated as continuous lab els? If yes, [...]

131 T roubleshooting LCD Error Messages 3/12/09 Xi4 User Guide P1009874-001 LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 2 for LCD errors, the possible causes, and the recommended solut ions. T able 12 • LCD Error Messages LCD Display/ Printer Condition Possible Cause Recommended S olution The ERROR light[...]

T roubleshooting LCD Error Messages 132 P1009874-001 Xi4 User Guide 3/12/09 The RIBBON light is on; the ERROR light flashes. Ribbon is loaded, bu t the printer is set for direct th ermal mode. Ribbon is not required wi th direct thermal media. If you are using direct thermal media, remove the ribbon . This error message will not affect printing. If[...]

133 T roubleshooting LCD Error Messages 3/12/09 Xi4 User Guide P1009874-001 The printer stops; the ERROR light i s on; the printer cycles through these three messages. Caution • An improperly connected printhead data or power cable can cause these error messag es. The printhead may be hot enough to cause severe bu rns. Allow the printhead to c oo[...]

T roubleshooting LCD Error Messages 134 P1009874-001 Xi4 User Guide 3/12/09 The printer prints whi le the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns. Allow the printhead to cool. The printhe ad temper ature is approachin[...]

135 T roubleshooting LCD Error Messages 3/12/09 Xi4 User Guide P1009874-001 The printer stops. The printer is defragmenting memory . Caution • Do NOT turn off the printer power during defragmenting . Doing so can damage the printer. Allow the p rinter to finish defragmenting. If you get this error message frequently , check your label formats. Fo[...]

T roubleshooting LCD Error Messages 136 P1009874-001 Xi4 User Guide 3/12/09 There is not enough memory to perform the functi on specified on the second line of the error message. Free up some of the printer’ s memory by adjusting th e label format or printer parameters. One way to free up memory is to ad just the print wi dth to the actual width [...]

137 T roubleshooting Print Quality Problems 3/12/09 Xi4 User Guide P1009874-001 Print Quality Problems Ta b l e 1 3 identifies problems with print quality , the possible causes, an d the recommended solutions. T able 13 • Print Quality Problems Problem Possible Cause Recommended Solution General pr int quality issues The printer is set at the inc[...]

T roubleshooting Print Quality Problems 138 P1009874-001 Xi4 User Guide 3/12/09 Wrinkled ribbon Ribbon was fe d through the ribbon system inco rrectly . Load the ribbon correctly . See Load Ribbon on page 6 8 . Incorrect burn temperature. Set the darkness to the lo west possible setting for good print qua lity . See Adjust Print Darkness on page 9 [...]

139 T roubleshooting Print Quality Problems 3/12/09 Xi4 User Guide P1009874-001 Misreg istration/skips labels The printer is no t calibrated. Recalibrate the printer. The media sensor i s not positioned correctl y . Perform media sensor positi on adjustment . Improper label format. Use correct label format. Misreg istration and misprint of one to t[...]

T roubleshooting Print Quality Problems 140 P1009874-001 Xi4 User Guide 3/12/09 The bar code printed on a label does not scan. The bar code i s not within specifications b ecause the print is too lig ht or too dark. Perform the FEED Self T est on page 149 . Adjust the darkne ss or print speed settings as necessary . Not enough blank space ar ound t[...]

141 T roubleshooting Calibration Problems 3/12/09 Xi4 User Guide P1009874-001 Calibration Problems Ta b l e 1 4 identifies problems with cal ibration, the possible causes, and the recommended solutions. T able 14 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registra tion on labels. Excessive vertical drift i[...]

T roubleshooting Communications Problems 142 P1009874-001 Xi4 User Guide 3/12/09 Communications Problems Ta b l e 1 5 identifies problems with communication s , the possible causes, and the recomme nded solutions. T a ble 15 • Communications Problems Problem Possible Cause Recommende d Solution A label format was sent to the printer but was not r[...]

143 T roubleshooting Ribbon Problems 3/12/09 Xi4 User Guide P1009874-001 Ribbon Problems Ta b l e 1 6 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s. T able 16 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or mel ted ribbon Darkness sett ing too high. 1. Reduce the darkn[...]

T roubleshooting Miscellaneous Printer Problems 144 P1009874-001 Xi4 User Guide 3/12/09 Miscellaneous Printer Problems Ta b l e 1 7 identifies mi scellaneous problems with the pri nter, the possible cause s, and the recommended solution s. T able 17 • Miscellaneo us Printer Problems Problem Possible Cause Recommended Solution The LCD displays a l[...]

145 T roubleshooting Miscellaneous Printer Problems 3/12/09 Xi4 User Guide P1009874-001 The printer fails to calibrate or detect the top of the labe l. The printer was not calibrated for the labe l being used. Perform the calibration procedure in Calibrate Media and Ri bbon Sensor Sensitiv ity on page 1 01 . The printer is config ured for continuou[...]

T roubleshooting Printer Diagnostics 146 P1009874-001 Xi4 User Guide 3/12/09 Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of th e printer. The self tests produce sample printouts and provide specific information th at helps determine the operating conditions for th e prin ter. The most com[...]

147 T roubleshooting Printer Diagnostics 3/12/09 Xi4 User Guide P1009874-001 CANCEL Self T est The CANCEL self test prints a configuration label ( Figure 23 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the printer. 2. Press and hold CANCEL while turning on ( I ) the printer. Hold CANCEL until the first control p[...]

T roubleshooting Printer Diagnostics 148 P1009874-001 Xi4 User Guide 3/12/09 PA U S E S e l f Te s t This self test can be used to provide the t est labels required when makin g adjustments to the printer’ s mechanical assemblie s or to determine if any printh ead elements are not working. Figure 24 shows a sample printout. T o perform a P AUSE s[...]

149 T roubleshooting Printer Diagnostics 3/12/09 Xi4 User Guide P1009874-001 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for d etermining the ideal dark ness for printing bar cod es that are within specifications. During the FEED self test, labels are pr in[...]

T roubleshooting Printer Diagnostics 150 P1009874-001 Xi4 User Guide 3/12/09 4. See Figur e 26 and Ta b l e 1 8 . Inspect the test labe ls and determine which one has the best print quality for yo ur application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If yo u do not have a bar code verifier [...]

151 T roubleshooting Printer Diagnostics 3/12/09 Xi4 User Guide P1009874-001 5. Note the relat ive darkness value and the prin t speed printed on the b est test label. 6. Add or subtract th e relative darkness valu e from the darkness value spe cified on the configuration la bel. The resulting numeric value is the best darkness value for that speci[...]

T roubleshooting Printer Diagnostics 152 P1009874-001 Xi4 User Guide 3/12/09 FEED and P AUSE Self T est Performing this self test temporarily resets the printer con figuration to the fa ctory default values. These v alues are active only unt il power is turned of f unless you sa ve them permanently in memory . If the factory defa ult values are per[...]

153 T roubleshooting Printer Diagnostics 3/12/09 Xi4 User Guide P1009874-001 Communications Diagnostics T est The communicat ion diagnostics test is a troubl eshooting tool for checki ng the interconnection between the prin ter and the host compu ter . When the printe r is in diagnostics mode, it prints all data received from the ho st computer as [...]

T roubleshooting Printer Diagnostics 154 P1009874-001 Xi4 User Guide 3/12/09 Sensor Profile Use the sensor profil e label to troubleshoot the following types of p roblems: • If the media sensor ex periences diff iculty in determining g aps (web) between labels. • If the media sensor in correctly identifies preprinted a reas on a label as gaps ([...]

3/12/09 Xi4 User Guide P1009874-001 7 Specifications This section provides the features of and sp ecifications for this print er . Content s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 S tandard Featu res . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Specifications Features 156 P1009874-001 Xi4 User Guide 3/12/09 Features This section lists th e standard and optional fea tures for the printer . S tandard Features • Thermal transfer and direct thermal printing • 16 MB SDRAM (12 M B user-available ) •U S B 2 . 0 P o r t •R e a l - t i m e C l o c k • Advanced Counter • RS-232 serial p[...]

157 Specifications Features 3/12/09 Xi4 User Guide P1009874-001 Zebra Programming Language (ZPL) ZPL II features include: Bar Codes T ypes of bar codes include: • Downloadable graphics , scalable and bitmap fonts, and label format s • Controlled v ia mainframe, mini- computer, PC, portable data term inal • Object copyin g between memory areas[...]

Specifications General S peci fications 158 P1009874-001 Xi4 User Guide 3/12/09 General Specifications Physical Specifications Electrical S pecifications Environment al Conditions for Operation and Storage Dimensions 1 10Xi4 140Xi4 170Xi4 220Xi4 Height 15.5 in (393.7 mm) 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm) W idth 10.31 in. (2[...]

159 Specifications Print S pecifications by Model 3/12/09 Xi4 User Guide P1009874-001 Print S pecifications by Model Refer to the key and the tables that foll ow for printer specifications. Specifications Key 11 0 X i 4  Non-Continuo us printing (gap, not ch, or hole between lab els).  Continuous pr inting (no gap, not ch or hole).  Ladder[...]

Specifications Print S pec ifications by Model 160 P1009874-001 Xi4 User Guide 3/12/09 140Xi4, 170Xi4, and 220Xi4 Print Specifications 140Xi4 170Xi4 200 dpi 170Xi4 300 d pi 220Xi4 200 dpi 220Xi4 300 d pi Printhead resolu tion 203 dots/inch (8 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (12 d[...]

161 Specifications Ribbon S pecifi cations 3/12/09 Xi4 User Guide P1009874-001 Ribbon S pecifications Refer to the follo wing tables for ribbon spe cifications. 11 0 X i 4 140Xi4, 170Xi4, and 220Xi4 Note • Consider the following when using rib bon: • Match the ribbon to the label widt h and printhead wi dth that you are usin g. The ribbon shoul[...]

Specifications Media S pecifications 162 P1009874-001 Xi4 User Guide 3/12/09 Media S pecifications Use the correct size and type of labels for best perfor mance. Refer to the tables that follow for specifications. 11 0 X i 4 110 Import ant • Media registratio n and minimum label le ng th are affected b y label ty pe and width, ribbon type, print [...]

163 Specifications Media S pecific ations 3/12/09 Xi4 User Guide P1009874-001 1 10Xi4 Black Mark Sensing Only 140Xi4, 170Xi4, an d 220Xi4 Printers Media Specifications 1 10Xi4 200 dpi 1 10Xi4 3 00 d pi 1 10Xi4 600 dpi Mark length (measuring parallel to label/tag e dge) Minimum 0.12 in. (3 mm) 0.12 i n. (3 mm) 0.12 in. (3 mm) Maximum 0.43 in. (11 mm[...]

Specifications Media S pecifications 164 P1009874-001 Xi4 User Guide 3/12/09 140Xi4, 170Xi4, and 220Xi4 Black Mark Sensing Only Media Specifications 140Xi4 170Xi4 220Xi4 Mark length (measuring parallel to label or tag edge) Minimum 0.12 in. (3 mm ) 0.12 in. (3 mm ) 0.12 in. (3 mm ) Maximum 0. 43 in. (11 mm) 0. 43 in. (11 mm) 0.43 in. (1 1 mm) Mark [...]

3/12/09 Xi4 User Guide P1009874-001 End User License Agreement Please read the terms of this “End User Lic ens e Agreement” (the “Agree ment”) ca refully . The Agreement is a leg al agreement between yo u (either an individual or a single entity) and Zeb ra T echnologie s International, LLC (“Zebra”) for the Zebra comput er software an [...]

End User License Agreement 166 P1009874-001 Xi4 User Guide 3/12/09 3. Documentation. If the Software co ntains documentation w hich is provided only in electronic form, you may print one copy of such el ectronic docu mentation. Y ou may not copy the printed materials accompanying the Software. 4. Limita tions of R everse Engineeri ng, Decompilation[...]

167 End User License Agr eement 3/12/09 Xi4 User Guide P1009874-001 10. Export Restrictions. Y ou agree th at you will not expo rt or re-export the Softw are, any part thereof, or any pro cess or service that is the d irect product of the Software (the fo regoing collectively referred to as the “Restricted Comp onents”), to any countr y , perso[...]

End User License Agreement 168 P1009874-001 Xi4 User Guide 3/12/09 IMPLIED W ARRANTIES ARE NOT ALLOWE D TO BE EXCLUDED IN THEIR ENTIRETY , THEY WILL BE LIMITED T O THE DURA TION OF NINETY (90) DA YS . WITHOUT LIMITING THE GENERALITY OF THE FOREGOING , ZEBRA DOES NOT W ARRANT THA T THE OPERA TION OF THE SOFTW ARE WILL BE UNINTERRUPTED OR ERROR FREE.[...]

169 End User License Agr eement 3/12/09 Xi4 User Guide P1009874-001 16. Governing Law . T o the maximum extent permit ted by law , the laws of the State of Illinois, U .S.A., without ref erence to its co nflict of laws p rovisions, will apply to this Agreement. Y ou irrevocably agree to submit to the excl usive jurisdiction and venu e of the state [...]

End User License Agreement 170 P1009874-001 Xi4 User Guide 3/12/09 22. QUESTIONS. Sh ould you have any q uestions, or if you desi re to contact Zebra for a ny reason, please contact the Zebra subsidia ry serving your country , or write: Zebra T echnologies Internationa l, LLC 333 Corporate W oods Parkway V ernon Hills, Illinois 60061 REVISED MARCH [...]

3/12/09 Xi4 User Guide P1009874-001 Glossary alphanumeric Indicating lette rs, numerals, and characte rs such as punctuatio n marks. backfeed When the printer pulls the medi a and ribbon (if used) backward into the printer so that the beginning of th e label to be printed is properly pos itioned behind the prin thead. Backfeed occurs whe n operatin[...]

Glossary 172 P1009874-001 Xi4 User Guide 3/12/09 continuous media Label or tag-stock media that has no notch, gap, or web (media liner only) to separate the labels or tags. The media is one long piece of material. core diameter The inside diamet er of the cardboard core at the cente r of a roll of media or ribbon. diagnostics Information about whic[...]

173 Glossary 3/12/09 Xi4 User Guide P1009874-001 label backing (liner) The materi al on which labels a r e affixed during manufacture and which is discarded or recycled by the end-u sers. light emitting diode (L ED) Indicators of specific pr inter status conditi ons. Each LED is either off, on, or blinking depending on the feature bei ng monitored.[...]

Glossary 174 P1009874-001 Xi4 User Guide 3/12/09 ribbon A band of material consisting of a base fi lm coated with wax or resin “ink.” The inked side of the material is pressed b y the printhead against the media. The ri bbon transfers ink onto the me dia when heated by the small elements within the p rinthead. Zebra ribbons have a coat ing on t[...]

3/12/09 Xi4 User Guide P1009874-001 Index Numerics 11 0 X i 4 black mark specifications, 163 label specificat ions, 162 print speci fications, 159 ribbon specifications, 161 140Xi4 black mark specifications, 164 label specificat ions, 163 print speci fications, 160 ribbon specifications, 161 170Xi4 black mark specifications, 164 label specificat io[...]

Index 176 P1009874-001 Xi4 User Guide 3/12/09 cleaning cutter, 125 exterior of printer , 117 media compartment, 117 printhead and platen roll er , 118 recommended schedule, 117 sensors, 121 snap plate, 124 coax opt ion characteristics of coax connection, 23 connection and configurat ion, 26 communication int erfaces, 23 communications diagnostics t[...]

177 Index 3/12/09 Xi4 User Guide P1009874-001 F factory defaul ts reload parameters, 87 restore network settin gs, 87 fanfold media described, 32 FCC compliance, 4 features, 156 FEED button FEED and P AUSE self test, 152 FEED self test, 149 function, 18 Flash memory , 99 font list, 98 format convert setting, 111 format list, 98 format prefix settin[...]

Index 178 P1009874-001 Xi4 User Guide 3/12/09 N network configur ation label printing, 9 0 printing usi ng List Network command , 99 network ID set ting, 103 NEXT/SA VE button function, 18 non-contin uous media described, 32 setting media type, 93 O odometer , 98 operating conditions , 22 Operating mo de, 18 optional features, 156 ordering replacem[...]

179 Index 3/12/09 Xi4 User Guide P1009874-001 printer settings (continued) saving, 87 sensor type, 93 serial communi cations, 102 setting thro ugh control panel, 86 start print si gnal, 109 time, 111 verifier port, 108 wired print server, 113 wireless prin t server, 113 ZPL mode, 105 printhe ad cleaning, 11 8 head close sett ing, 106 head test cou [...]

Index 180 P1009874-001 Xi4 User Guide 3/12/09 Setup mode defined, 18 enter and use Setup mode, 86 exit Setup mod e, 87 LCD messages, 91 passwords, 88 SETUP/EXIT butto n function, 18 shipping report damage, 21 reshipping the printer, 21 short calib ration, 75 “smart” labe ls, 31 snap plate cleaning, 12 4 when to cl ean, 117 spacing requirements,[...]

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Zebra T echnologies International, LLC 333 Corporate W oods Parkway V ernon Hills, Illinoi s 60061.3109 U.S.A T : +1 847 793 2600 T oll-free +1 800 423 0422 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1628 556000 F: +44 (0)1628 55600 1 Zebra T echnologies As i[...]