Zebra iMZ320 manual

i Us e r G u i d e P1056757-001 rev . A November , 2012[...]

2 iMZ Series User Guide co nt in ue d T ab le o f C ont en ts Proprietar y Statements ............................................................................................4 Docume nt Conv entions ...........................................................................................6 Introduc tion to the iMZ Serie s .....................[...]

3 iMZ Series User Guide Memory and Communications Specifications, iMZ series ........................42 Media Specifications ...................................................................................42 ZPL Bar Code Specifications and Commands ...........................................43 CPCL and ZPL F ont Specifications ..................[...]

4 iMZ Series User Guide Pr opr iet ary Sta te men ts Th i s ma nu al c o nt a i ns p r op ri e t a r y i n fo rm a t io n of Z e br a T e ch no l og ie s C o r po r at i on . I t is in te n de d s ol e l y fo r th e i nf o rm a ti on a n d us e o f p ar ti e s op e r at i ng a nd m a in t a in in g t he e qu i p - me nt d e s cr i be d h er e in . [...]

5 iMZ Series User Guide Un iv er s TM is a t r ad e ma r k of H e id e lb e rg e r D ru ck m a sc h in en AG , w hi ch m ay b e r e gi s t er e d in ce r t ai n ju ri s di c t io n s, ex cl us i ve ly l i ce n se d t hr o ug h Li no t yp e L ib r ar y Gm b H, a w ho l ly o w ne d su bs i di a r y o f H ei de l be r ge r D r uc k ma s ch in e n AG. [...]

6 iMZ Series User Guide Doc umen t C on v enti ons The fo llowin g conventi ons ar e use d throu ghout t his do cu - ment t o convey cer t ain in forma tion: If you ar e view ing th is guid e online, clic k the underlined tex t to jump to a re lat ed Web sit e. Click on italic tex t (not under- lined) t o jump to tha t lo ca tion in t his man ual. [...]

7 iMZ Series User Guide In tr od u ct io n to t he i MZ S e ri es Than k you for choos ing our Ze bra ® iMZ™ Serie s Mob ile Prin ter s . The se r ugge d prin ter s w ill sure ly b ecom e produ c tive and e f f icie nt ad dit ion s to your work pla ce th anks to t heir inn o - vati ve des ign. Zeb ra T echno logie s is t he le ader i n indus t r[...]

8 iMZ Series User Guide Note: T ap ping the Ze bra Print T ouch TM icon with a Nea r Field Communication (NFC ) enab led smar tphon e will provi de insta nt access to printer-specic inf ormatio n. For mor e informati on abo ut NFC and Zebr a produc t s, go to ht tp: / /w w w.zebr a.com/nfc. B luetooth pairing a pplic ations via NFC is also p oss[...]

9 iMZ Series User Guide Gett ing Rea dy t o Pri nt Battery In sta ll in g a nd Rem ovi ng th e Ba tte r y Impor tant • B at teries are ship ped p ar tially cha rged . Remove any protec tive pa ckagin g from n ew bat ter y p ack s prio r to use. www.zebra.com/imz-info www.zebra.com/imz-info www.zebra.com/imz-info Figure 2. 1 : I nstallin g the Bat[...]

10 iMZ Series User Guide www.zebra.com/imz-info Figure 2. 2: Rem oving the B atte r y 1 . Use a co in to rot ate th e Bat te r y Comp ar tm ent lock 1 / 4 turn as shown. 2. Re move th e Ba tt er y Comp ar tm ent Cove r Ba t te r y Pac k Co nn ec t o r Squ ee ze lo ck to re leas e be for e unpl ugg ing co n- nec to r. 3. L i f t B at t er y pa c k f[...]

11 iMZ Series User Guide When t he ba t ter y is f i rs t in s t alle d, the pr int er power a nd char ge indic a tor s shoul d indic a te the b at te r y i s not f ully char ged (see “ Charg ing the B at te r y ” bel ow and “Op er ator Con trol s” ). Y ou must charg e the bat ter y fully b efo re using the pr inter for the r st time. Ch[...]

12 iMZ Series User Guide Charging the battery Ref er to Figur e 4. 1 . Plug the Ch arg er Power Suppl y int o the ap prop ria te A .C. wall re cep t acl e. The n inse r t t he cha rge c abl e into t he prin ter ’s charge r jack . 2. The p rin ter ’s charger i ndic ato r will in dic at e the s t a tus o f the cha rge r as foll ows: • An A mbe [...]

13 iMZ Series User Guide iM Z Se ri es Qua d P o we r S ta ti on The i MZ ser ies Q ua d Power St at ion is de sign ed to do ck and char ge up to four i MZ ser ie s prin ter s o f eit her t y pe simul t ane - ousl y . 1 . Ensure th at t he Power St at ion ha s be en ins t all ed pr oper ly per i t s ins t ruc t ion manua l. Ensure t hat t he powe r[...]

14 iMZ Series User Guide char ging pro ces s . Ref er to th e Con tro ls se c tion o f thi s manual for more i nfor ma tion. Ba ttery S af ety Cauti on • Avoid accidental shor t circuiting of any bat ter y . Allowing bat ter y term inals to contac t conduc tive mater ial will create a shor t circuit which could c ause burns an d other injuri es o[...]

15 iMZ Series User Guide Loading the Media (A ll models) 1 . Ope n the pr inte r: Refe r to Figure 6 . • Pre ss t he la tch r elea se b ut ton on t he top o f the pr int er as show n at “1 ” be low. The media c over will f lip op en au to - mat ica lly r evealing th e medi a compa r t men t. 2. Loa d the me dia: Refer t o Figure 8 • Ins er [...]

16 iMZ Series User Guide Figure 7 : Me dia Black B ar Dime nsions Using P re -Printed Receipt Media iMZ se rie s prin ter s su ppor t ali gnmen t of pr e -p rint ed r ecei pt s by using t he out o f pa per s ens or lo ca ted n ear t he prin the ad. Plea se b e aware o f the f ollow ing fa ct or s: 1 ) No te th e bla ck bar l oc at ion and dim ensio[...]

17 iMZ Series User Guide Figure 8: Insta lling Me dia Me di a Ro ll Note direction media pulls o  the r oll . Me di a C ove r Pull a shor t length of media out o f the Pr inter Figure 9: Closing th e Media Cover Ensure b oth sides of the medi a cover are s ec ure ly latc he d whe n clos ed .[...]

18 iMZ Series User Guide Operator C ontrols iMZ se rie s prin ter c ont rols a re de t aile d be low and in Fig ure 1 0. The p rint er ha s t wo c ont rol bu t tons and f our mul tipu rpo se indic at or s. The Power B ut ton turn s the p rint er on and o f f. The Feed But ton advan ce s a leng th o f med ia unt il it i s re - lea se d. The Green / [...]

19 iMZ Series User Guide • If t he pri nte r has an 8 0 2. 1 1 n r adio in s t alle d: 1 . A slow blink ing blu e light in dic ate s th e prin ter i s sear ching for a w ire le ss Lo ca l Ar ea Ne t work ( W L AN). 2. A soli d blue ligh t indi ca tes t he pr inte r has e s t ab lish ed communic at ion wi th a W L AN . 3. A fa s t blin king li ght[...]

20 iMZ Series User Guide Nor ma l Bo ot -up L ED Be ha vio r 1 . Pre ss Power (on/of f ) bu t ton for 1.5 secon ds un til Gr een power LED be come s sol id. 2. When Power b ut ton i s rele as ed w it hin 1 se cond, th e Gree n power L ED st ar t s blin king t o indic at e s t ar t of pow - er -up s equ ence. 3. Once 1/3 of t he tot al b oot- up tim[...]

21 iMZ Series User Guide 5. LED light ing se quen ce re plic at es th e one de sc ribe d above while w ait ing for t he t wo key repor t to pri nt . 6. Onc e boo t-up t ime se quenc e per mit s t he t wo key repor t to s t ar t prin ting, th en the t wo key repo r t p rint s . 7 . Power LED tu rns s olid Gr een on ce t wo key is compl ete. F orc ed[...]

22 iMZ Series User Guide Re boot in g A f te r a F irm war e Do wn loa d or F or ced F irm war e Do wnl oad ( Desc ri pt ion an d L ED Beh a vio r ) When t he us er dow nlo ads an a ppli ca tion (vi a eit her a no rmal or forc ed dow nlo ad), the f irmwar e f ile is w ri t ten t o the pr inte r fl ash m emor y and t he prin ter i s au toma tic ally[...]

23 iMZ Series User Guide V erify the Printer Is W ork ing Be fore you conn ec t th e prin ter to your co mput er , po r t a ble dat a t ermin al or w irel es s L AN, m ake sure th at th e prin ter i s in prop er work ing or der . Y ou c an do t his by pr intin g a con f igu - rat ion la bel u sing t he “ t wo key re se t ” met hod. I f you c an[...]

24 iMZ Series User Guide Connecting the Printer The p rint er mus t e s t abli sh communi ca tion s wi th a ho s t ter- minal w hich sen ds t he da t a to be pr int ed. C ommunic at ions occu r in four ba sic way s: • Via a c abl e usi ng the U SB 2.0 pro toco l. Win dows d river s are availa ble t hrough Ze bra D esi gner D ri ver . Ze bra S et [...]

25 iMZ Series User Guide USB dr iver s are i nclud ed in th e Zebr a De sign er Dr iver w hich can b e downl oad ed f rom th e Zebr a Web site. O th er te rminal s or communic at ion s devic es may r equir e the in s t alla tion o f spe cial dr iver s to u se th e USB con nec t ion. Con sul t the f ac tor y for fu r t her de t ail s. www.zebra.com/[...]

26 iMZ Series User Guide Wireles s Comm unicat ions with Bl uetooth Blue toot h is a wor ld wid e st a ndar d for th e exchange of da t a be t we en t wo devic es v ia ra dio fr eque ncie s. B lue toot h radi os are re lat ivel y low powe red t o help p revent in ter f eren ce wi th othe r devic es r unning a t simila r radi o fr equen cie s. T his[...]

27 iMZ Series User Guide By de f aul t the PI N is no t se t in the pr int er . T o a se t your own PIN in t he prin ter c onne ct t he pri nte r wi th a c able t o a PC or L aptop a nd us e a Set- up U tili t y to se t a PIN o f your choice i n the pr inte r whi ch can b e up to 16 charac te r s. The di scover y and p airing r out ine c an be by p[...]

28 iMZ Series User Guide 3. “no print ” : T he u ser w ill ac cep t or reje c t the valu e dis - played on t he pai ring dev ice. I f a cce pte d, the p airing w ill su c- cee d. Th ere i s a sec uri t y r isk t ha t this c onne ct ion coul d be monit ore d by anothe r devi ce whi ch int er fer ed dur ing the p air- ing pro ces s. In add it ion[...]

29 iMZ Series User Guide In iOS 6 p airing t he pr inte r wi thin t he app lic at ion tha t sup - por t s prin tin g to a Zebr a iMZ dev ice i s now po ss ible. T he use r of an iO S 6 devic e doe s not ne ed t o pair t he pri nte r via Blue toot h ou t side t he app lic at ion. WLAN Over view iMZ Se rie s prin ter s c an be e quipp ed w i th a ra [...]

30 iMZ Series User Guide W ear ing the Pr int er Bel t C li p All i MZ Ser ie s prin ter s ar e have a bel t clip in s t alle d as a s t an - dard f eat ure. T o us e : hoo k the cl ip over your bel t, an d ensu re tha t the cl ip is s ecur ely a t t ache d to th e bel t . The b el t clip w ill pivot sli ghtl y to all ow you to move free ly w hile [...]

31 iMZ Series User Guide Ad j ust abl e S hou lde r S tra p Ref er to Figur e 1 5 i f you have order ed t he shoul der s t rap op - tion for your pr int er . S ecur e eac h end of t he sho ulder s t ra p as show n bel ow . Us e the mai n buck le on t he shoul der s t rap t o adjus t to t he de sir ed len gt h. NOTE: If you a re using a should er st[...]

32 iMZ Series User Guide Pr ev en tiv e Ma int en ance Extending Batter y Life • Al ways ob ser ve the s a fet y pr ec aut ions i n the Li thium - Ion B at ter y T echnic al B ulle tin inc lude d wi th ea ch B at ter y Pack . • Never expo se th e ba t t er y to dire c t sunligh t or temp er a - ture s over 1 0 4 ° F (40 ° C) . • Do not ch a[...]

33 iMZ Series User Guide General Cleaning Instruc tions Caution • T o avoid possible p er sonal injur y o r damage to th e printer, never inser t any p ointed or shar p obje ct s into the pr inter . Always turn the p rinter o b efore p er fo rming any cleani ng procedu res. Use care whe n work ing near th e tear bar. The edge s are ver y sharp[...]

34 iMZ Series User Guide co nt in ue d Figure 1 6: iMZ Se ries Cleanin g Caution • T o avoid possib le per sona l injur y or dama ge to the Printer , never inser t any pointe d or sharp o bjec t s into the Printer . Me di a Co mp ar t me n t Prin thea d Ele me n t s T e a r Ba r Pl at e n Sur f a ce Me di a / B l ac k Ba r S en so r[...]

35 iMZ Series User Guide T rou bles hoo tin g Interpreting Indicators The p rint er ’s indica tor s dis play var ious p rint er f unc tion s and the ir s t at us . Check t he ind ica tor s t a tu s, then r ef er to th e T r ouble sho otin g topic r ef eren ce d in the ch ar t. Function Indicator Color Indicator Status: Steady Indicator Status: Bl[...]

36 iMZ Series User Guide • Chec k med ia ali gnme nt . • Clea n pri nth ea d. • Ensure M ed ia C over is pr op erl y clo se d and l at che d. 5. No print: • Repl ace b a t t er y . • Chec k ca ble t o ter mina l. • (W ir el es s uni t s onl y) Re st ore w ir ele s s conn ec t ion. 6. Reduce d bat ter y life: • Chec k ba t t er y da te[...]

37 iMZ Series User Guide Resetting an iMZ Series Printer If the pr inter has locke d up and is not resp ondin g to any operator in puts or ex ter nal commands , either f rom a conne c ted ter minal or f rom a linked LAN , you can p er for m a forced re set as fo llows: Press an d hol d the Po wer ( on/off ) b ut ton for appro x. 4.5 sec- onds until[...]

38 iMZ Series User Guide T roubleshooting T ests P rin ti ng a C ong ur at ion Lab el T o p rint ou t a li st ing o f the pr inte r ’s current c onf igu rat ion fol - low the se s te ps: 1 . T urn th e prin ter o f f. Load th e medi a compa r t men t wi th journa l medi a (media wi th n o bla ck bar s p rint ed on t he bac k) 2. Follow t he s [...]

39 iMZ Series User Guide turn t he pr inte r to nor mal op era tion s: 1 . T ur n the pr int er OFF . 2. Wait 5 sec onds . 3. T urn th e prin ter O N. Ca ll in g T ech ni cal S uppo rt If t he pr inte r fail s to pr int t he con f igura tion l ab el, or you en - count er prob lem s not covere d in the T rou ble shoo ting Gui de, cont a ct Z ebr a T[...]

40 iMZ Series User Guide Id en t i f ie s P ri n te r as a i MZ 3 20 Firmwar e Version Pr in t H ea d T es t Bl ue to o th ™ Ra di o Ad dr e ss Figure 1 8: Conguratio n Lab el E xamp le (iMZ 32 0 illust rated) Re po r t a p - pe ar s o nl y on un i t s wi t h wi re l es s o p - ti on s in s t a ll ed . Uni t s w i t h no wi re l es s o p - ti [...]

41 iMZ Series User Guide co nt in ue d Re si de n t Hu ma n Re ad ab l e fon t s in s t al le d . Fil e s Lo a de d in Pr in te r M em or y (w ill i n cl ud e Pr e - sc al e d or S c al - ab le F on t s). Figure 1 8a: Con guration L ab el E xampl e (c ontinue d) Fla s h an d R A M Me mo r y In s t al le d Ma x im um L ab e l Siz e CC L (C PC L) [...]

42 iMZ Series User Guide Spe cif ica tion s Note.- Printer spe cicati ons are subjec t to chan ge witho ut notice. P rin ti ng Spe ci ca ti on s Paramet er iMZ220 iMZ320 Print Width Up to 1.89 in. (48,0 mm) Up to 2.9 in. (71,2 mm) Print Speed (max) 3” per second (76,2 mm/second) Print Speed (normal) 2” per second (5,0 mm/second) Print Hea[...]

43 iMZ Series User Guide ZP L Bar C ode S peci ca tio ns and C omm and s Linear & 2-D Bar Codes Available Barcode (ZPL Command) Aztec ( ^B0 ) Codabar ( ^BK ) Codablock (^BB) Code 11 (^B1) Code 39 ( ^B3 ) Code 49 (B4) Code 93 ( ^BA ) Code 128 ( ^BC ) DataMatrix ( ^BX) EAN-8 (^B8) EAN-13 (^BE) GS1 DataBar Omnidirectional (^BR) Industrial 2 of [...]

44 iMZ Series User Guide CP CL an d Z PL F ont Spe ci cat ion s CPCL F ont Specication: 203 dpi (8 dots/mm) Fonts Matrix (in dots) (HxW ) Min. Char. Size (HxW ) Max . CPI 0 (Standard) 9 x 8 .044" x .039" 25.4 1 (min. width) 48 x 13 .236" x .064" 15.6 1 (max. width) 48 x 39 .236” x .192” 5.2 2 (OCR-A) 12 x 20 .059"[...]

45 iMZ Series User Guide ZPL F ont Specication: 203 dpi (8 dots/mm) Font Matrix (in dots) (HxW ) T y pe* Min . Char . Size (HxW ) Maz . C. P . I . A 9 x 5 U -L-D .044" x .030" 33.3 B 11 x 7 U .054" x .044" 22.7 C,D 18 x 10 U-L-D .089" x .059" 16.9 E 28 x 15 OCR-B .138" x .098" 10.2 F 26 x 13 U-L-D .128&quo[...]

46 iMZ Series User Guide co nt in ue d Figure 1 9: USB Communicatio ns Port 5 1 P hy si ca l, En vir onm en tal an d E lectr ica l S pec ic at io ns Paramet er IMZ220 IMZ320 W eight w/ battery , excluding media .70 lbs. (317,5 g. ) .75 lbs. (340,2 kg.) T emperature Operating : 14° to 122° F (-10° to 50° C) Charging: 32° to 104° F (-0° to [...]

47 iMZ Series User Guide iMZ220 iMZ320 Figure 20 iMZ220 Over all Dime nsions Figure 2 1 : iMZ320 Overall Dim ensions 5. 3 4 ” (1 3 5, 6 mm) 3. 18 ” (8 0,7 mm) 2. 2 6 ” (57 , 4 mm) 2. 47 ” (62,7 m m) 5. 3 4 ” (1 3 5. 6 mm) 2. 2 6 ” (57 , 4 mm) 2. 47 ” (62,7 m m) 4. 1 1” (104, 4 mm)[...]

48 iMZ Series User Guide iM Z Se ri es A cc es sor ies Description IMZ220 IMZ320 Adjustable shoulder strap • • Protective soft case • • V ehicle Adapter Cable • • Extra battery packs • • iMZ Series Quad P ower Station 100-240 V AC • • Refe r to Appen dix A for i nformati on on Data I /O Cables For more de tails on availab le acc[...]

49 iMZ Series User Guide Appendices Appen dix A In t erfac e C abl es U SB Ca ble Par t N um be r AT 17010-1 ; U S B A to U SB M in i B C ab l e MORE I NTERF ACE CABLES Contac t the Factor y o r your Zebra S ales Re prese ntative for mo re informati on on inter f ace cabl es to most maj or manuf ac turer ’s data terminals. Y o u may also visit th[...]

50 iMZ Series User Guide Appendices Appen dix B Med ia Su ppl ie s T o in sure m ax imum prin ter l if e and con si st ent p rint qu al - it y and p er for mance f or your indi vidu al appl ica tio n, it is r ec - ommend ed th at onl y me dia pro duce d by Zebr a be us ed. Advant a ge s includ e : • Con sis te nt qua lit y and r eliab ili t y o f[...]

51 iMZ Series User Guide Appendices Appen dix C Ba ttery D is pos al The EP A cer ti f ie d RBRC ® Ba t t er y Recyclin g Seal on t he Li thium - Io n (Li- ion) bat ter y sup plie d wi th your pri nte r indic at es Ze bra T ec hnolo gies Cor por at ion is volun t aril y par ti cipa tin g in an in - dus tr y pro gram to c olle c t and re cycle th e[...]

52 iMZ Series User Guide Appendices Appen dix D P rod uct S up port When c allin g wi th a sp eci f i c probl em re gard ing your prin ter , p lea se have th e follow ing in form ati on on hand: • Mode l numbe r/t yp e (e. g. iMZ 220) • Unit s eria l number • Produ ct C on f igura tio n Cod e (PCC) For Pro duc t Suppo r t C ont a c t s, see t[...]

53 iMZ Series User Guide Appendices P rod uct S up port C onta cts In th e Ame ri cas c ont ac t Reg iona l Hea dqua r ters T ech nical S upp or t Custom er S er vi ce Dep t. Zebr a T ec hno lo gies Co rp or atio n 47 5 Hal f Day Ro ad, Su ite 50 0 Linco lnshi re, Ill ino is 60 0 69 U.S . A T : + 1 8 47 634 67 0 0 T oll -f re e + 1 8 66 23 0 949 4 [...]

54 iMZ Series User Guide Appendices co nt in ue d Appen dix E U si ng zeb ra. co m The fo llowin g example s us e the se arch f unc t ions on Ze bra ’ s W eb s ite f or f indin g spe ci f ic do cumen t s . Ex amp le1 : Fin d the i MZ S er ies Us er G uid e. Go to http: / /w w w.zeb ra.com/us/ en / supp or t-d ownloa ds.htm l Sel ec t t he ap pr o[...]

55 iMZ Series User Guide Appendices Ex amp le 2 : Fin d the Ze br aN et B rid ge En ter pr ise d own lo ad p ag e: Go to http: / /w w w.zeb ra.com/us/ en /produc ts-s er vi ces/soft ware. html an d cli ck on Ma na ge un de r Sof tw ar e in th e Pro duc t s an d Ser vic es se c ti on. O r cl ick o n Man ag e Sof t war e whe re show n. Cli c k on “[...]

56 iMZ Series User Guide Ind ex A Accessories Belt clip 30 list of 48 Shoulder Strap 31 Appendix G 54 B Battery , charging 11 MZ Series Charger P ower Supply 12 using Quad P ower Station 13 Battery , installing 9 Battery life, tips for extending 32 Battery , removing 10 Bluetooth Device Address (BDA) 26 Bluetooth™ Networking Overview 26 C Cable C[...]

57 iMZ Series User Guide placement of charger 14 while charging batterys 14 Software 29 Specifications Memory/communications 42 Physical 46 printing 42 T T echnical Support, contacting 39 T roubleshooting Communications Diagnostics Mode 38 control panel indicators 35 T roubleshooting tests 38 printing a configuration label 23,?38 QL configuration l[...]

Zebra T echnologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847.634.6700 or +1 800.423.0442 i iMZ220 iMZ320[...]