Zenith Data Systems MT2000 manual

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Copyrig ht © 1997 Zenith Data S ystems Division, Pac k ard Bell NEC, Inc. Copyright © 1997 NE C Comp u ter S ys tems Divis ion , P a c k ard Bell NE C, In c . Trademarks Adaptec is a register ed t r adem ar k of Adaptec Corpor at ion DigiB oar d is a t r adem ar k of DigiBoard Corporat ion INTEL is a registered t rademar k of Int el Corporat ion [...]

REGU LATOR Y INFORM ATION Note : This equipment has been te ste d and found t o co mply with t he limits for a Class B digital dev ice, pur suant to Pa rt 15 of FCC R u les . Th es e li mi t s are d esig n ed to prov i de reas ona ble p rotecti on aga ins t ha rmfu l i nterferen ce in a re side ntial inst allatio n. This equipment g ene rate s, use[...]

Safety Notices Caution: To r edu ce th e risk o f ele ctric shoc k w hich co uld c aus e pe rso n al in ju r y , f ollo w all saf ety notic es . The sy mb ols sho wn are u sed in y ou r do cume ntation and on y ou r equi pment to in dicate saf ety hazar ds . War ning: L ith ium b atteries can b e dange r ou s. Impro per han dling of lith ium batte [...]

G Car e and Handl ing Use the follow ing g uidelin es to properly handle an d care for your s ystem . Protect the system from extremely low or high temperat u res. Let the system warm (or c ool) to room temper atur e befor e u sing it. Kee p the system aw ay f rom mag netic for ce s. Keep the sys tem dry. Do not wash t he sys tem wi th a wet cl oth[...]

raham[...]

Bill Graham Contents Chapter 1 Int roduct ion Chapter 2 Feat ures Chapter 3 Setup Chapter 4 Configuring Your System Chapter 5 Upgrades and O ptions Chapter 6 Problem Solving Appendix A Cabling Appendix B Memor y Configurat ions Appendix C Opt ion Boards Appendix D Devices Appendix E Network Operat ing Systems Glossary Equipment Log[...]

Bill Gra ham[...]

Chapter 1 Introducti on Contents Or ganization ........................................................................ 1 Notat ional Conventions ......................................................... 3[...]

Bill Gr aham[...]

1-1 Introduction This guide tel ls you ho w to conf igure and upgrade your serv er. Its g oal is to familiar ize you with y our server and th e tasks n ec essary for system c on figu ratio n an d upgra ding. Or ganization Chapter 1 Intr oductio n  Introduces you to the pu rpose and structur e of this guide. Chapter 2 Featu res  Gives you an o[...]

1-2 Introduction Appendix A System Cablin g  Inc lud es cablin g in formatio n for the two onboa rd SC SI co ntroll ers a nd the RAI D control ler. Appendix B Mem ory Confi gurati ons  Def ines t he al lowab le me mory confi gurati ons f or your sys tem . Appendix C Optio n Boar ds  Re serves a s ectio n of your us er’s gu ide to stor e [...]

1-3 Introduction Notational C onventions The notation al co nve ntion s listed below are used througho ut thi s ma nual. F1 A letter , nu mber , sy mbol, or wor d in CAP s repr esen ts a key on y our key board. For example, the in st r uction press F1 mea n s press the key labeled F1 on your keyboard. ENTER The ENTER key is inter ch ang eably u sed[...]

Chapter 2 Features Contents Over view ............................................................................. 1 Expanding t he Server as Needs G row ................................ 2 Co nfig ura tion Con strai nts ................................................. 3 System Fe atur e Summary ................................................ 3 C[...]

2-1 Features Overview The MT 2000 Server i s a m odul ar, mul tip rocess ing s erver based on the Intel  Pentium® Pro chip set. The c hip set inc or por ates a modu lar sc aleable ar chite ctu re th at integ rate s a 64-bit bus in ter face with a primar y an d se condary P eriphe ral C ompo nent Int erconnect (PCI ) bus an d an Ex ten ded In du[...]

2-2 Features ■ Har dwar e mon itors ( temper atur e and v oltag e) an d softw are mo nitor s to in dicate failur es. ■ Easy ac ce ss to all parts f or se rv ice. Expanding the S erver as Needs Grow The typic al minimu m system c onf igu ration cou ld incl ude the foll owing: ■ Boar d set wi th sy stem boar d and pro cesso r/ memor y boar d wi[...]

2-3 Features ■ Syste m board has th ree EISA slots, fou r PCI slots, and one shared PCIEISA s lot for add-in boards. The system bo ard also has on board exte rn al I/O (serial, par allel, video) interfac es. ■ Chassis c an h old 11 dr ives: 6 ho t-swap bay s for 3 1 /2-inch ul tra wi de SC SI- 2 hard drives; t hree 5 1/4- inch half -he igh t b[...]

2-4 Features System Feature Sum mary The follow ing pr ovid es a summar y of the sy stem featu re s: Feature Description Syste m bo ar d and processor/memory board Sys tem is i ntende d for us e with a syst em b oard a nd processor/memory board based on Pentium Pro proc essor techno logy; from one t o two pro cess ors a nd up to 1 GB of memor y usi[...]

2-5 Features Se curity Mechani cal: Ke y lock a t the f ront and three m eta l padlock loops (one at the ba c k of each side panel and one acr o ss th e bottom o f e ac h pow e r su pply an d powe r sup ply cage ). One int rusio n sens or for the hot-s wap SCSI driv e bay EM I door an d two po w er in ter-lo c k sensors one on each side of the chas[...]

2-6 Features Chassis Front Featur es and Contr ols Fig ur e 2-1 sh ows th e ser v er f ron t ch assis featu re s and cont rols. Figu r e 2-1. Front Chassis Features And Contro l s C B F G H I J K E D L A[...]

2-7 Features A Key lo ck Se cures bo th front externa l doo rs. B Load/ e jec t button , CD -ROM read er Pr ess to lo ad CD and eje c t CD. C Act ivit y light, C D-ROM rea der When l it, d rive is in use . D Ejecto r butto n , 3 1/ 2-inc h diskette driv e Press to ej ec t diskette. E Activ ity lig ht, 3 1/ 2-inc h diskette driv e When lit, dr ive i[...]

2-8 Features Status LE D Indicator Descr iptions Table 2- 1 lists the sy stem status L ED in dicato rs alon g with a descr iption of eac h LED indic ator . Table 2- 2 lists the d isk dr ive statu s LED panel in dic ators alo ng wit h a des cript ion of e ach LED i ndica tor. Table 2-1. System Statu s LED Indic ators LED Stat us Descript ion Respons[...]

2-9 Features Table 2-3. System Statu s Abnormal Conditions LED (Amber ) Condit i ons System Stat us Unit fan alarm Memory multi -bit erro r (SER R) P6 bus e rror SE RR) Thermal sensor ( f r om SCSI distr ibut ion board) Temperat ur e (heceta) Voltage (heceta) CPU thermal tr ip (hecet a) Chassis in t r usion ( f r ont cover ) PCI PERR# ( O PB/ ESC d[...]

2-1 0 Features Chassis Rear Features and C ontrols Fig ur e 2-2 sh ows th e ser v er r ear ch assis featu res an d cont rols. Figu r e 2-2. Re ar Chassi s Features And Controls C A S C N P R Q O C C D E F G I J K H M L B[...]

2-11 Features A AC inpu t po w e r connect or On e at the to p o f th e pow e r supply c age th at supplies AC powe r for al l the p ower sup plie s. B Power supplies (two sho wn) Possible config u r ations, in stalled from left most b ay : 1 s uppl y (nonredund ant ) 2 supplies ( o n e re du ndan t) C Se curity pa dlock loops One on ea ch si de at[...]

2-1 2 Features Power Supply Status Lamp D escriptions Table 2- 4 lists the po wer supp ly statu s lamps. Table 2-4. Pow e r Sup ply Status LED Stat us Descript ion Response DC Pow er Of f Power is Off N one r equired ( nor m al) Green Power is On None required (nor m al) Alarm Of f No alarm None required (nor m al) Ambe r Power f ailur e Abnormal p[...]

2-13 Features System Board Featur es The board set inc lude s the sy stem boar d and one pr oce ssor/ memor y bo ard. Fig ur es 2-3 an d 2-4 sh ow th e major comp one nts on the sy stem bo ard an d pro cessor /me mory board, wh ile the follow ing summar izes the board se t featu res. Board set s ummary Feature descrip tion Multiple proc essor suppo[...]

2-1 4 Features Figu re 2-3. System Board Co nnector and Com pon ent Location s A EI SA expansi on slots B PCI expansion slots C Rese rved D I /O rise r board co nnecto r E Opt i onal Vi de o DRAM socket s F Co nfiguration jump er s ( see Fi gure 4-2)[...]

2-15 Features G Nar r ow SCSI conne ct or H Wi d e S CS I con n e ct or I Front panel co nnecto r J Di s k e t t e con n e ct or K Rese rved L Proc essor/Memory board c onnec tor M Speaker co nnecto r N Fan co nnecto r O Re al time c lo ck battery P No n-v o latile m emo ry Q SCSI status co nnector[...]

2-1 6 Features Figu re 2-4. Pro cesso r/Memo ry B oard C on nector an d Co mp on ent Locatio ns A DI MM soc kets B First pro cesso r C Seco nd proc essor D DC to DC conv e r t er s[...]

2-17 Features Pr ocessor The system can include one or two Pentium Pro processors mounted on the pr ocessor/memory board. The b oard contai ns DC to DC co nverters for po wer to each proc essor (Figure 2-4, D ) . The primary Pentium Pro proc essor plugs into a Zero In sertion Force (ZIF) socket on the this board (Figur e 2-4, B). This processor fea[...]

2-1 8 Features The system bo ard also con tains fiv e PCI bus master I/O expa nsion s lot s (Fi gure 2-3 , B). One of thes e slo ts sha res a commo n chass is I /O expans ion s lot wi th one o f the EISA s lots; if you use this sl ot as a PCI s lot, y ou cannot use i t as an EI SA s lot . Real-Tim e Clock/Calendar The real-time clock provides syste[...]

2-19 Features ■ Supp orts 72H z ref resh , n on-in ter laced at: 640x 480, 800x600, , or 1280x1024 r esolu tion s. ■ Disp lays of u p to 16M co lors at 640x 480 and 800x600 r esolu tions, 64K c olor s at 1024x768 re solution s and 256 c olor s at 1280x1024 r esolu tions with the o ption al 2 MB v ideo me mory . Note: SVGA drivers may b e requi [...]

2-2 0 Features Exter nal Device Connectors The I/O panel provides con nectors for a PS/2 co mpatible mou se and a k eybo ard, con ne ctor s for VGA mo nitor, 2 seri al p ort conne ctors , and a para llel port connect or. It a lso provide s a na rrow SC SI ext ernal connect or. Keyboar d and Mouse The keyboard/ mouse controller is PS/2™-compatibl [...]

2-21 Features Figu re 2-5. SCSI-2 H ar d Dri ve B ays Six bays for SCSI dr i ves (EMI panel and exter ior door shown open) A fault lig ht o n the fro nt pane l board g iv es a gen er al indi cation that th ere has been a fau lt on a h ot-sw ap driv e. Each d riv e has a set o f thr ee lig hts to in dicate the fault o r oth er status: pow er- on ( g[...]

2-2 2 Features SCS I Drive H ot-swap Backplane The SCSI back plane is an inte gr al part o f the c hassis. The backplane prov ides control signals for six SCSI peri phera l devi ces. The backp lane receives contro l sign als fr om the system board u ltr a wide SCSI-2 cont rolle r channel. The b ackpla ne has t wo ma in functi ons: SC SI d rive co n[...]

2-23 Features Removable Media Dr ive Bays On the left side of the system a bov e the diskette drive, thr ee 5 1/ 4-inc h h alf-h eig ht bay s (see Fi gur e 2-6) are desig ned for peri pher als with re movable media (disk ette, CD -RO M, tape car trid ge) . An y tw o adjace nt 5 1/4-in ch bays c an be c onv er ted to a sin gle fu ll-h eigh t bay. Th[...]

2-2 4 Features Power S ystem The system ma y be config ured with on e or two 330 Watt pow er su pplies. Each su pply automatic ally switches between these input vo ltage ranges: ■ 100-120 VAC at 50/ 60 Hz; 10 A max imum c ur ren t ■ 200-240 VAC at 50/ 60 Hz; 5 A max imum c ur ren t ■ The A C input connect or is a panel mount ed, IE C 320/C20 [...]

2-25 Features Mechanical Locks and Monitoring Fig ur e 2-7 sh ows th e ser ver mec hanic al loc ks and moni torin g. Figu re 2-7. Mechanical Lo cks and Mo nitorin g POWER STATUS DISK B Left Right A C D A Front panel key lock Key loc k the shor t fron t panel door to prev ent access to the powe r and res et s witches . This lock a lso secures the ri[...]

2-2 6 Features C Location of two int ernal p ower inter- lock alarm sw itc he s The two power in ter -loc k switch es are present on the sides of the chassis. The switch opens whe n the side doors are opened. a powe r inter -loc k sig nal is tr ansmitted to th e sy ste m boar d con tro llin g a power sh u t dow n to th e system for safety. D Pa dlo[...]

2-27 Features Hot Swap Po wer The System has up to two Hot S wappable Power Supply modules. On e of the Power Supply modules is st andar d and one of the Power Supply modules is optional. The fir st slot is the basic pow er supply modu le slot, the thir d slot is a re dun dant po wer supply modu le slot. T he mi ddle s lot is no t used on this sys [...]

2-2 8 Features Figu re 2-8. Pow e r Supp ly M odu le Features B E C D F G A A Power c a ge B Main power switch C LED: DC ON (Green) D L ED: A larm (A mber) E Power supply modules F Basic power slot G Redundant power slot Hot Swa p FAN The system h as fiv e ho t swapp able fan mo dule s (six fa ns). The fail ed fa n modul e can b e eas il y removed [...]

2-29 Features Figu re 2-9. The Front F an Featu re s CPU Front Fan Module (1 Fan) Fan LED Option Board Fan Module (2 Fans) Fan LED[...]

2-3 0 Features Figu re 2-10. The Rear Fan Featu res HDD Upper Fan Module (1 Fan) HDD Lower FAN Module (1 Fan) LED LED CPU Rear Fan Module (1 Fan) Fan LED[...]

Chapter 3 Setup Contents Sel ecti ng a Site .................................................................... 1 Un packi ng th e System .......................................................... 2 Gett ing Familiar with t he System ............................................ 2 Ser ver Se cur ity .................................................[...]

3-1 Setu p Selecting a S ite The system operates reliably in a typical offic e env ir onmen t. Ch oose a site that is: ■ Near gr ounded, thr ee-pronged pow er outlets. Note: Fo r th e United States and Can ada, this means a NEM A 5-15R ou tlets fo r 100-120 VAC o r NEMA 6- 15R outlets f or 200- 240 VAC. Fo r oth er inter natio nal sites, this mea[...]

3-2 Setu p Unpacking the System Caution: Yo ur sy stem w eigh s appro ximately 185 pou nds ( 84 kg) . To avoid perso nal in jury , mak e sur e you ha ve som eone he lp you l ift o r move t he sys tem . When y ou rec eive y our system, inspect the shippin g conta iners prior t o unpacki ng. If the shipp ing boxe s are damag ed, n ote th e damag e, a[...]

3-3 Setu p Making Connections Note: If your s yste m norm all y operat es wi thout a vid eo display or keyboard (for example, as a network server), yo u must in stall a vi deo disp lay an d key boar d to co nfig ur e the system. Yo u may remo ve th em after running t he Sys tem C onfigura tion U t ility ( SCU). For info rmation on r unning t he SC [...]

3-4 Setu p Figure 3 -1. Making Connec tions A B C D F G H E I J K A. Ke yboard , PS/2 -comp ati ble 6-pi n connecto r B. Mous e, PS /2-com pat ible 6-pi n connector C. R eserve d, 9-p in connect or D. COM2 , seria l po rt 9-p in connect or E. C OM1, se rial p ort 9 -pin conne ctor F. Ext ernal -SCS I, 50 -pin co nnector G. VGA monit or, 15 -pin con[...]

3-5 Setu p Connecting the P ower C ord Plug the female end of the AC power c ord into the inpu t re ceptac le on the rear of th e pow er su pply cag e. Plug the male end of the powe r co rd in to NEMA 5- 15R outle t for 100- 120 VAC or NEM A 6-15R ou tlet for 200- 240 VAC. If t he power co rd supp lied with t he syst em i s not comp atible with the[...]

3-6 Setu p Power ing On Y our S ystem 1. Mak e sur e all ex tern al dev ice s, su ch as a v ideo dis pla y, keyboa rd, and mouse (opt ional ) have b een connect ed, a nd the p ower cords are co nnected . 2. Power on the v ideo displa y and any other ex ternal devices. 3. Pres s the push-b utto n power on/of f swit ch on the front panel . Verif y th[...]

Chapter 4 Configur ing Your System Contents Co nfig urin g You r System ....................................................... 1 System Conf iguration Utilit y (SCU) ......................................... 2 Usi ng th e SC U ................................................................ 3 S C U C om mand Line Param eters ......................[...]

1231231 Billy Graham[...]

4-1 Configuring Y our System Configur ing Y our S ystem Config ur ation and setu p utilities are u sed to chan ge your s yste m confi gurati on. You can co nfigure your syste m, as we ll as option board s you may ad d to yo ur system, using the Sy stem Config uration Utility ( SCU) di sket te de livere d with your syst em. A lso , severa l uniq ue [...]

4-2 Configuring Y our System System Configuration Utility (SCU) The System Con figu ration Utility is used to con figu re your s yste m. The S CU ca n be us ed t o configure the memor y su bsystem, per iphe ral de vic e subsy stems, and inter fac e adapter s. SCU re cog nizes I SA Plug -and- Play boar ds and PCI board s and disp lays the ir confi g[...]

4-3 Configuring Y our System Using the S CU Notice: The system can fail followin g improper confi gurati on. Alwa ys s ave t o fil e the C onfigura tio n Log i n online Help and reco rd the curre nt se tti ngs be fore reconf iguring t he sys tem . Note: Beca use of l icens e rest ricti ons, the SCU dis kette , as supp lied, is n ot bootable. In o r[...]

4-4 Configuring Y our System Table 4-1. Sys tem C onf iguratio n Utility Main Menu MENU OPTIONS DESCRIPTION 1. Learn about configuring your comput er Provides basic instructions on system conf igurat ion and using the Help program . 2. Configure com put er Lists autom at ically detect ed boar ds, and enables m anually adding, moving and removing bo[...]

4-5 Configuring Y our System Table 4-2. Sys tem C onf iguratio n Utility Men u MENU OPTIONS DESCRI PTION Step 1. I m por t ant Syst em con figu ratio n in formati on. Provides informat ion on the Syst em Configurat ion program and how it dif f er s f r om I SA board configurat ion. Step 2. Add and r em ove boards Lists autom at ically detect ed boa[...]

4-6 Configuring Y our System SC U Configur ation Setti ngs T a b l e 4 - 3 sho ws th e re comme nde d settin gs fo r th e SCU and p rov ides a plac e fo r y ou to rec ord any ch ang es yo u make to these se tting s. To view and/ or ch ang e SCU Conf igurat ion se tti ngs, sel ect S tep 3 under t he Syst em Config ur ation Utility M enu . Table 4-3.[...]

4-7 Configuring Y our System Table 4-3. SCU Configu r ati ons (Con ti nued) MAIN MEN U NORM AL SETTING YOUR CO NFI GURATI O N Cache Memory Cache memor y r egion* Press ENTER C8000-CBFFF uncached CC000-CFFFF uncached D0000-D3FFF uncached D4000-D7FFF uncached D8000-DBFFF uncached DC000-DFFFF uncached Displ ay F1 Pr om pt * Enabled Displ ay Set up Pr [...]

4-8 Configuring Y our System ISA Board C onfiguration If y ou w ant to add an I SA board to you r sy stem that is not i ncluded in a .cfg f ile, us e the f ollowi ng procedure s to def ine an d add th e optio n boar d. I t is nec essar y to defi ne an ISA board to pr eve nt oth er bo ards in the sys tem from us ing t he sa me IR Q level s, DMA cha [...]

4-9 Configuring Y our System 6. The Select a Configuration (CFG) file to add screen is displayed. At this sc reen selec t No t Listed by pre ssing F5. 7. The A dd a board withou t a .cfg file screen is display ed. Re ad thr oug h th e info rmation and pr ess ENTER. T he A dd a board with out a .cfg file screen re appear s. Whe n th e scr een reap p[...]

4-1 0 Configuring Y our System 14. The Add screen i s di spl ayed. S ele ct the s lot in which yo u wan t to install th e boar d and pr ess ENTER. Note: If the boar d yo u add c auses a c onf lict in th e confi gurati on, a C auti on mes sa ge is d isp laye d. Pres s ENTER at the message . Th is leads y ou to the scr een s that allow you to re solv[...]

4-11 Configuring Y our System BIOS Setup Utility The BIOS Setu p Utility, like th e SCU, is used to ch ange system co nfig uration parameters. This utility has some un ique p arameter s and many paramete rs th at are also c onfig urable w ith the SCU. Th e utility is resident in the system FLAS H memory and does not re quire a diskette or an oper a[...]

4-1 2 Configuring Y our System Using the BIOS Setup Utility You acc ess the BIOS Setu p utility w hen you turn on or reboot y our system. To run the BIOS Setu p Utility, perform the follow ing proc edure: 1. Pow er-on or r eboot the syst em. BIOS displays the fol lowing: Press <F2> to enter SETUP 2. Press F2 . The BIOS Setu p Utility star ts [...]

4-13 Configuring Y our System Refer to the follow ing table for info rmation on th e keys you use wi th Set up. Thes e keys are al so l ist ed at the bo ttom of th e Setu p men u. Key Functi on in Set up M e nu F1 or Alt-H General Help window. ESC Exit the curr ent menu. ← or → arrow keys Select a different menu. ↑ or ↓ arr ow keys Move cur[...]

4-1 4 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s MENU PARAM ETER NAME NORM AL SETTI NG OR DI SPLAY ONLY YOUR CONFI GURATI O N MAIN MEN U System Ti m e Enter curr ent time (hour , m inut es, seconds on 24 hour clock). Cu rrent Ti me System Date Enter cur r ent dat e. Cur r e n t Dat e Language Use +/- t o change values; indica[...]

4-15 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s (Con tinued) MENU PARAM ETER NAME NORM AL SETTI NG OR DI SPLAY ONLY YOUR CONFI GURATI O N MAIN MEN U Memory Shad ow Press ENTER for menu. System Shadow Enabled Video Shadow Enabled *Regions wi t h Legacy Expansion ROM s * Boot Sequence Press ENTER for menu. Boot Sequence A: then[...]

4-1 6 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s (Con tinued) MENU PARAM ETER NAME NORM AL SETTI NG OR DI SPLAY ONLY YOUR CONFI GURATI O N ADVANCED MENU Memor y Reconf i gur at ion Press ENTER for menu. Memor y Reconfigurat ion Enabled DIM M Ro w # 1 St at u s Nor m a l DIMM Row #2 Status none DIMM Row #3 Status none DIMM Row[...]

4-17 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s (Con tinued) MENU PARAM ETER NAME NORM AL SETTI NG OR DI SPLAY ONLY YOUR CONFI GURATI O N ADVANCED MENU Use Muti pr ocessor Specif icat i on 1.4 Plug & Pl a y O /S No Reset Confi gur at i on Data No Penti um Pr o BIO S Updat e Enabled SECURITY M ENU Supervisor Password is: D[...]

4-1 8 Configuring Y our System E xiting BIOS Setup T o e xit Setu p, se lect Ex it fr om the menu bar to d isplay the Ex it Setu p men u. The follow ing table de scr ibes the option s on th is menu . Not e tha t ES C doe s not exit t his m enu. You mus t se lect one of the items from the menu or menu bar to exit this menu. SELECTIO N DESCRIPTI ON S[...]

4-19 Configuring Y our System 2. In sert the Utilities disk ette into floppy disk driv e A. At the C: pr ompt ty pe: SYS A: Press ENTER . MS-DOS system files are c opied onto the diskette . 3. Copy f ile CHOICE. COM from th e MS-D OS dir ector y to the Utilities diskette. At the C:pr ompt type: copy c: dosch oice.com a: Yo ur Utilitie s diske[...]

4-2 0 Configuring Y our System Viewing the E vent Log The system Ev ent L og Utility displays in for mation on the events stored in the system log area. The info rmation store d inc ludes th e name of the eve nt, th e date an d time the eve nt oc cu rr ed an d data per tine nt to the e ven t. Ev en t data may in clu de PO ST er ror co des tha t ref[...]

4-21 Configuring Y our System To select an option from the Syst em Event Log Utility sc reen, use ← and → to highl ight t he ite m and pr ess ENTER. To exit the menu item, press ESC. SCS ISelect Utility Yo ur sy stem boar d in clu des 2 inte gr ated SCSI h ost cont rolle rs use d to m anage SCS I de vices i n your syste m. Th e AIC7880 w ide SC[...]

4-2 2 Configuring Y our System Using the SCSIS elect Utility To ru n the SCSISelect Utility, perfor m the follow ing procedu re: 1. In sert th e bootable Utilitie s diskette in to floppy disk driv e A. 2. Pow er-on the system. The system b oots up. 3. T he M S-DO S Startu p Me nu display s. See T able 4-6. 4. Se lec t 2. Execu te AIC-78xx SC SISe l[...]

4-23 Configuring Y our System SC SIS elect Configur ation Settings The follow ing k eys are ac tive fo r all SCSISelect screens: KEY ACTION Arro w s Up and down arrows move fr om one par am et er t o another within a scr een. ENTER Displays options for a configur able param et er . Selects an option. ESC Moves back to pr evious screen or par am et [...]

4-2 4 Configuring Y our System Table 4-7. SCSIS elect S etu p Co nfig u ratio ns (C on tinu ed) OPT ION RECO M MENDED SETTI NG OR DI SPLAY ONLY YOUR CONFI GURATI O N Host Adapt er BI O S (Configur ation Ut ilit y Reserves BIOS Space) Enabled. 1 Support Removable Disks Under BIOS as Fixed Disks 1, 2 Boot Only 1 Extended BIO S Tr anslation f or DOS D[...]

4-25 Configuring Y our System Configur ing I/O Riser B oard Function S elect Switches This sect ion de scrib es how t o configure and s et the func tion select switches for specific operating parame ters. Caution: Bef ore doi ng the p rocedures in t his s ecti on, ma ke sure that your sys tem is p owered o ff and unplug the AC power cord fr om the [...]

4-2 6 Configuring Y our System Situation s that r equ ire c han gin g sw itch setting s incl ude the foll owing. ■ usi ng an unint errupt ibl e power s uppl y Note: The switc hes are set correctly at t he fac tory for your s yste m confi gurati on. If your s yst em req uires a switc h c han ge, ch ang e on ly th e switc h settin g f or th at cond[...]

4-27 Configuring Y our System 3. At th e re ar of the se rv er, locate the F unc tion Selec t DIP s wit ch (see F igure 4 -1) t hat yo u want t o change . 4. Set th e app ropr iate sw itch on or off , ac cor ding to Table 4- 7. Note: If you s et S W2 to On for use with a n opti onal UPS unit , power t he unit up befo re swi tching p ower on the ser[...]

4-2 8 Configuring Y our System Figu re 4-2 . System Board Ju mp e rs[...]

4-29 Configuring Y our System Table 4-8. System Board Ju mp e r Configu rations Jumper Descr iptio n Option Setting Factor y Default Your Setting Reserved J7A Required on f actory default. 2-3 2-3 2-3 FLASH Code J6A FLAS H reprogr amming power pr otecti on BIO S not wr ite protec ted; FLAS H update BIO S writ e protec ted; no FLASH update 1-2 2-3 1[...]

4-3 0 Configuring Y our System Table 4-8. System Board Ju mp e r Configu rations (co ntinu ed) Jumper Descr iptio n Option Setting Factor y Default Your Setting Model Ty pe J613 Us ed with jumpers at J614, J615, J 624, J 625, J626, J628 and J 629 to set the serv er ty pe Required on f actory default. 2-3 2-3 2-3 Model Ty pe J614 Us ed with jumpers [...]

4-31 Configuring Y our System Moving System Board Jum pers Caution: Bef ore doi ng the p rocedures in t his s ecti on, ma ke sure that your sys tem is p owered o ff and unplug the AC power cord fr om the ba ck of the c hassi s. Failur e to disco nnect po wer bef ore mo ving the j ump ers can resu lt in pe rson al injur y an d equ ipment d amage. No[...]

4-3 2 Configuring Y our System Updating the B IOS To update the syst em BIOS: 1. I nser t an M S-DO S bootable d iskette in to D riv e A and power up t he sys tem. 2. At the A: pro mpt, r emov e th e MS-D OS disk ette and in ser t the BIO S FLASH diskette . 3. Enter PHLASH and pr ess ENTER. 4. Mo nitor the BI OS up date pr oce ss. 5. When the Upd[...]

4-33 Configuring Y our System Reset tin g th e CMOS NVRAM To r eset th e CMO S NVRAM: 1. Pow er off the system and remove the panels as desc ribed in ch apter 5 of this g uide . 2. Mov e th e CMO S CLEAR jumper J1B to pins 2- 3 (see Fig ur e 4-2). 3. Tu rn the system on and wait for the POST to comple te. Th is will auto matically repr ogr am the C[...]

Chapter 5 Upgr ades and Options Contents Pre cau tion s ......................................................................... 1 Preparing Your System for Upgrade ....................................... 4 Equ ip ment L og ................................................................ 4 Removing a S ide Panel ...................................[...]

Inst alling a Power S upply Module ..................................... 35 Inst alling or Swapping a Dis k Drive in a Hot -swap B ay ............ 36 Inst alling or Swapping a Har d Drive .................................. 37 Removable M edia Devices and Disk ett e Drives ....................... 40 Inst alling a 5 1/4- Inch Dev ice or 3 1/ 2-Inch D[...]

5-1 Upgrades and Options Pr ecautions The f ollo wing warni ngs and cauti ons a pply t hroughout this c hapter . O nly a tech nic ally qu alified pe rson shou ld integ rate and c on figu re th e sy stem. The onl y procedure that can sa fely b e done wi th the system pow er on is installing (or hot- swapping ) an SCA drive/ carrier assembly in one o[...]

5-2 Upgrades and Options Caution: Electrostatic discharge ( ESD) and ESD protec tion. ESD can damage d isk dr ives, boar ds, an d ot her part s. Thi s sys tem can wit hst and norm al level s of enviro nment al E SD whil e you are hot-s wapp ing SC SI hard drives or hot-s wapp ing a fa iled fan mo dule or powe r supp ly. Howeve r, we recom mend t ha[...]

5-3 Upgrades and Options Caution: Ensure c omplete b oard insertion. Wh en installin g a proc essor/ memory boar d, befor e installin g the bo ard su ppor t pane l, c onf irm v isually that th e bo ard ed ge connect ors a re correctl y orient ed a t the system board con nector—not too low or too hig h. After installin g the boar d suppor t panel,[...]

5-4 Upgrades and Options Pr eparing Y our S ystem for Upgr ade Hav e the f ollowin g to ols available : ■ Phillips sc rew driv er (#1 bit an d #2 bit) ■ Flat-h ead sc rew dr iver ■ Small needle nose plier s ■ Pen or pen cil ■ Utility k nife ■ ESD w ork station o r an tistatic w rist strap (recommended) ■ IC re moval too l. Equi pment [...]

5-5 Upgrades and Options Rem oving a Side Panel To in stall board s in y our system, yo u mu st remo ve th e ex tern al side pane l. Caution: For pr oper cooling and airflow, do not oper ate th e syste m with the side panels r emov ed. Al ways re pla ce the p anels bef ore powe ring on the syste m. Caution: Do not damag e or ben d the EM I fin ge r[...]

5-6 Upgrades and Options Figu re 5-1. System Side P anel POWER STATUS DISK A B System si de panel A Padlock at back edge (if installed) B Retaining screws (two at back) External side panel over the boar d area is shown; procedur e is t he sam e for bot h side panels. (You do not need to rem ove t he internal board support panel if you do not need t[...]

5-7 Upgrades and Options 6. Attac h th e co ver to th e ch assis with the tw o sc rew s yo u re moved earlier , an d tigh ten f irmly . 7. To pr event unau thorized access inside the system , inser t and lo ck a pad lock thro ug h the loop at th e back (on e at each side) . Note: If your s yste m is alre ady s et up, p lug the syst em ba ck in, rec[...]

5-8 Upgrades and Options 4. At the bac k, remo ve tw o r etainin g sc re ws fr om the to p cover (s ee Fi gure 5-2 ). 5. Avoid bending the EMI fing ers as you slide the cov er back v er y slig htly ( to about a 1/ 2-in ch o r less. ) Then pic k the cover straight up from the ch ass is. Figu re 5-2. System To p Co ver A Removing t op cover A Retaini[...]

5-9 Upgrades and Options Installing the Top C over 1. Befo re r eplac ing the to p cov er , make sur e no tools or loose p arts h ave be en lef t inside the sy stem ch assis. 2. M ake su re all op tion boar ds are firmly seated in thei r r espec tive slo ts and th at all inter ior cables ar e properly conn ected. 3. Low er the cov er straight down [...]

5-1 0 Upgrades and Options To r emov e the board suppo rt pan el: 1. O bserv e th e safety and ESD pr ecau tions liste d at the be ginning of this chapt er. 2. Remove the left side panel (as viewed from fron t). 3. Rem ove four s crews fro m the boa rd supp ort p anel (Fig ur e 5-3). Save the sc re ws for re attach ing the board support panel. 4. R[...]

5-11 Upgrades and Options Modifying the Pr ocessor/Mem ory Boar d The following sections provide pr ocedures for upg radin g an d co nfig ur ing the pr oce ssor/ memor y boar d in your s yst em. To pics covered i nclude: ■ Remov ing the Proc essor /M emor y bo ard ■ Adding or removing a Pen tium Pro microprocessor ■ Ad ding or rem oving DI MM[...]

5-1 2 Upgrades and Options Pentium Pr o Processor The proc ess or /memory board has two sockets for Pentium Pro Processors. Insta lling a Pr o cesso r Figu re 5-4 illu strates the loc ation fo r the option al Pent ium p rocess or in yo ur syst em. W hen add ing a se cond proces sor, us e the same typ e and sp eed as th e proce sso r ship ped wi th [...]

5-13 Upgrades and Options Figu re 5-4. Insta lling an Optio nal P entiu m P roces so r 3. Position the proc essor (C) over its ZIF socket (B) so that th e pr oce ssor pin s align with the sock et hole s. Note th at the p ins g et den ser as th ey get c loser to the lever on the ZIF socket. 4. In sert the processor pin s into the socket. Apply press[...]

5-1 4 Upgrades and Options 8. Loc ate the DC to D C co nv erter boar d. Th e boar d connect or is ke yed so it ca n only be insert ed one way. Position the board ov er the socket on the board (Figur e 5-4, F) and press down even ly on the board unti l it sea ts co rrectly. 9. Record the pr ocessor in the equipment log. 10. I nstall th e pro cesso r[...]

5-15 Upgrades and Options DIMMs The pro cesso r/me mory boar d co ntains e igh t DIM M so ckets l abe led M1 through M8 ( Figure 5 -5). E ach so cket can ho ld a s ingle 72-b it DI MM modul e with 32MB, 64MB, or 128M B of memor y. When all eig ht soc kets ar e popu lated, the pr oc essor /memo ry board supp orts a max imum o f 1GB of memor y w ith [...]

5-1 6 Upgrades and Options Figu r e 5-5. Inse r ti ng Me mory DIMMs 4. Pr ess down evenly on the DIM M un til it sea ts corr ectly. Th e white lever s on the sockets a r e not "tools" to aid in the inser tion, only to ke ep the DIM M' s in plac e and to aid in e xtr action . Th e lev ers should c lick in place onc e the D IMM is f ul[...]

5-17 Upgrades and Options Remov ing DIMMs Notice: Us e extrem e care when remo ving a DIMM. Hold DIMM s only by their edg es. Place them on an antistatic sur face ; do n ot side them ac ross an y su rf ace. Ap plying t oo much p ressure can bre ak the re tai ning clips o r damag e the socke t slot. App ly on ly en oug h pre ssur e on the r etainin [...]

5-1 8 Upgrades and Options Figu re 5-6. Insta lling th e Pro cess or/Mem o ry Board 3. H old the proc essor /me mory boar d (see F igu re 5- 6, B) by its e dges an d star t to inse rt it into the slo t guid es. 4. D o no t press in on the bo ard y et! Ease boar d in to the sl ot guid es unt il it is j ust touching t he connect or on the system bo a[...]

5-19 Upgrades and Options 6. Replace th e board support panel as described earlier in th is ch apter , see Installing the Board Support Panel . 7. Rep lace th e side pan el and turn on th e pow er . Modifying the System Board The following sections provide pr ocedures for upg radin g an d co nfig ur ing the sy stem boar d in y our system. Topics co[...]

5-2 0 Upgrades and Options Video Mem ory The base syste m inc lude s two 512K vide o memor y modu les and tw o soc kets o n th e syste m board. If y ou add tw o addition al 512K v ideo memo ry module s into the so cke ts show n in Fig ur e 5-7, th e base v ideo memor y size is inc re ased fr om 1 MB to 2 M B. Figu re 5-7. Video Memo ry Location[...]

5-21 Upgrades and Options Insta lling Video M emor y Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 1. If the system is on, power off the system a nd r emove the sid e panel as d escr ibed ear lier in this c hapter . 2. Remo ve th e pr oc essor/ memor y bo ard, ref er to Rem oving the Processor/ Memory B oard earlier in [...]

5-2 2 Upgrades and Options Figu re 5-8. No n-Volatile Me m ory Location Re placing the Non-Vola tile Me mor y Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 1. Pow er off the system and remove the side panel as des cribe d earl ier i n this chapt er. 2. Using a IC remo val too l or a small po inted to ol, gent ly pry up [...]

5-23 Upgrades and Options Real-tim e Clock Battery You may need to replace the r eal-tim e cloc k (RTC) batter y bec ause o f its batter y life span. The battery powers the cloc k in the absence of power. When the batter y star ts to weak en, it loses v oltag e, an d the sys tem sett ings s tore d in CMOS RAM ( for exam ple, t he date an d time) ma[...]

5-2 4 Upgrades and Options Re placing t he Ba tter y Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 1. Pow er off the system and remove the side panel as des cribe d earl ier i n this chapt er. 2. Using your fing er n ail or a small pointed tool, gen tly push dow n th e top ed ge o f the battery and p ry the batter y ou [...]

5-25 Upgrades and Options Option Boar ds T h is section desc ribe s how to install an d r emov e EISA/IS A and PCI option boards. The system board has thr ee de dicate d EISA/I SA bus master exp ansion slots, fou r de dicate d PCI bu s master e xpan sion slo ts, and one shared PCI/EISA bus m aster expansion slot (see Figure 5-10). You can install o[...]

5-2 6 Upgrades and Options Figu r e 5-10. PCI and EISA Slot Locations Opt i on boar d connect or s on system boar d A System boar d B Connectors f or PCI opt ion boards C Connectors f or shar ed PCI/EISA option boar d slot D Connectors f or EI SA option boards Installati on Considerations Newe r ada pters , des igned f or Plug-a nd-Pl ay s ystem s,[...]

5-27 Upgrades and Options Note: Th e conf igur ation files f or boards su pplied wit h your serve r have a lread y been i nclude d on the SCU diske tte. ■ EISA Adapters - Co py the conf igurati on fil es (.CF G) and, i f supp lied , the overl ay fil e (.OVL ), to the S CU disk ette . For det ail s on running t he SC U, re fer to Chapte r 4. Consi[...]

5-2 8 Upgrades and Options Contr oller/ Adapter H ardwar e Configur ations Table 5- 1 lists the op tion boar ds y ou may add to y ou r syste m and pr ovide s infor mation on slot lo cation , memor y an d I/ O addr essing and assign ed inte rr upt re quest n umber (IRQ ).[...]

5-29 Upgrades and Options Table 5-1. O ption Board Hardware Co nfiguratio ns OP TION BOA RD IRQ 3 MEMOR Y ADDRESS I/O ADDRESS OPTI ON SLOT SMC8416B TA (1st) 4 Set by BIOS Set by BIOS Set by BIOS E I SA Sl ot J3 SMC8416B TA (2n d) 4 Set by BIOS Set by BIOS Set by BIOS E I SA Sl ot J4 DigiBo ar d (1st) No t Required D0000 200 EISA S l ot J5 DigiBo ar[...]

5-3 0 Upgrades and Options Installing an Option Board Note: Befor e installin g an ISA non-plu g an d play option boar d ru n th e SCU and c on figu re the r esou rc es requ ire d by th e option board . 1. Pow er off the system and r emove the left si de panel (as viewed from front) as described earlier in this ch apter . 2. O bser ve th e safe ty [...]

5-31 Upgrades and Options 5. Rec or d the option board se rial n umber in th e equipment log. 6. Set an y bo ard ju mper s or sw itch es as desc ribe d in the d ocu mentatio n th at come s with the op tion bo ard. Note: Ref er to the do cu mentatio n acc ompan yin g th e option board for in for mation o n wh ethe r th e board is to be installed in [...]

5-3 2 Upgrades and Options 9. Align t he rounde d notch i n the ret aining b racket wit h the thre aded hole i n the expa nsio n slot fram e. The retain ing brac ket f its into th e spac e that w as occu pied by the expansion slot cover . 10. Rein stall the scre w in th e th readed hole. Be su re to push the brac ket slot u p again st the scre w be[...]

5-33 Upgrades and Options Rem oving an Option Boar d Note: Expa nsion s lot covers must be i nsta lle d on al l vac ant slots to maintain the e lectr omag netic emission s ch arac teristic s of th e sy stem and to assur e pr oper cooling of the system components. 1. Pow er off the system a n d remove the left side pa n el (as viewed from front) as [...]

5-3 4 Upgrades and Options Powe r S upply Module The following sections provide pr ocedures for r emoving and in stalling a pow er su pply module. Rem oving a Power Supply Module If th e amber LED o n a pow er supply modu le is lite, the pow er su pply modu le can be ho t swappe d. I f the ambe r LE D on a po wer supp ly mo dule i s not lit e, it i[...]

5-35 Upgrades and Options Figu re 5-13. Remo ving a Po wer Su pply Modu le Pull Lever Down Press In Clip Installing a P ower S upply Module 1. Befo re installin g th e power supply modu le pull the rele ase -handl e down. 2. Slide the new or replac ement power supply module into th e ch assis un til the p ower suppl y modu le rele ase -handl e is a[...]

5-3 6 Upgrades and Options Installing or S wapping a Disk Dr ive in a Hot-swap Bay This pr ocedur e describes in stalling a n ew dr ive in or swapping out a faulty driv e from one of the six hot- swap d riv e bays. Th e 3 1/2-in ch SCSI dr ives mu st use the indus try st anda rd 80 -pin S ingle Connect or Attach ment ( SCA) co nne ctor . Eac h dr i[...]

5-37 Upgrades and Options Notice: When the SCS I dr ive fault LED indic ates a dri ve faul t (st ead y yello w light ), you can re move t he driv e an d swap in a re place ment at an y time w he n th e driv e is n ot being acc essed, with out n eedin g to po wer down t he sys tem . However, d rive m anufact urers cau tion again st movin g a driv e [...]

5-3 8 Upgrades and Options Figu re 5-14. Disk Dri ve in Hot-s wap B ay 4. O pen th e EM I metal pane l by tu rnin g its tw o thu mb lock screws counter cl ockwis e. 5. Grasp the ha ndle o f the ha rd dis k’s ca rrier a nd pres s dow n on its thu mb-re lease bu tton (se e Fig ur e 5-14). 6. If you are r emov ing a faulty dr ive, ch eck all th e dr[...]

5-39 Upgrades and Options 7. Pu ll the faulty drive ou t of the ba y far enoug h to disengage the dr ive con nector from the backplane. Wa it 3 0 seco nds unt il t he drive s pins down, then remove the dr ive from the driv e bay. Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 8. Remove the n ew driv e from its protective[...]

5-4 0 Upgrades and Options 13. Align driv e/car rier assembly so it eng ages th e guide rails in the bay. 14. Gen tly p ush th e assembly into th e bay u ntil th e dr ive docks with t he backp lane conne ctor and l ocks i n place. 15. Close th e EMI metal pane l, an d secu re with the tw o thu mbscr ews. 16. Close the front exterior panel. Removabl[...]

5-41 Upgrades and Options Figu re 5-16. Remo v able Media and Diskette Dev ice B ays A B C D E Removable M edi a and Di sket t e Device Bays A CD-ROM r eader B 5 1/4-inch expansion bay C 5 1/4-inch expansion bay D 1.44 MB diskett e E 3 1/2-inch expansion bay Bay A CD-RO M (alw ays in stalled). Dev ic e must h ave th e in tern al SCSI ter minator s [...]

5-4 2 Upgrades and Options Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Caution: CD- ROM dev ices c ontain a laser system an d are classi fied as ©CLAS S 1 LASER PROD UCTS . To u se these devices properly , thorou ghly read the doc umen tation pr ov ided by the CD -ROM manu factu rer , and k eep th e doc ume ntation for futu re ref [...]

5-43 Upgrades and Options 5. Caref ully pull ou t on th e thu mbscr ew u ntil th e middle an d th e top of the f ron t cov er are r elease d, then remov e it from th e chassis by pullin g it straig ht u p and out of the h ing e tabs at th e bottom edge of the cov er. Figu re 5-17. Remo ving Fro nt Plastic Co ver POWER STATUS DISK POWER RESET B A C [...]

5-4 4 Upgrades and Options Figu re 5-18. Remo ving Bl ank Panel Tray POWER STATUS DISK POWER RESET 8. G rasp th e blank panel tr ay an d slide it o ut of th e bay. 9. Remo ve the t wo scre ws se curing ea ch sid e rail to the blan k pan el tray (Fig ur e 5-19). 10. Save the blan k pan el tray and scr ews to r eu se if y ou remo ve a dr ive fro m a [...]

5-45 Upgrades and Options Figu re 5-19. Remo ving Side Rails C A B Removing si de rai l s f r om blank panel t r ay A Screws B Side r ails C Blank panel t r ay 11. Remov e th e dev ice from its p rote ctiv e wr apper and plac e it on an antistatic sur fac e. Rec or d the d riv e model an d ser ial numbe r in the equ ipmen t log. 12. Set any device [...]

5-4 6 Upgrades and Options Figu re 5-20. Attaching Side Rails to a Dev ic e A C B D C Atta ching side ra ils to remo vab le media d rive or disket te dr i ve A Chassis mounting screws B Side r ails C Four drive mount ing scr ews DD r i v e 14. En gag e the dev ice side rails into the bay gu ide rails (see F igu re 5- 21). En sur e that th e de vic [...]

5-47 Upgrades and Options 15. Push the dr ive into the bay u ntil the screw holes of the side rails are directly in front of the c hassis scre w holes and s ecure with t he scre ws previ ously re moved (see F igu re 5- 20, C). 16. Co nn ect a pow er cable to th e back of th e driv e (see Fig ur e 5-22). Note: Fo r 5 1/ 4-inc h de vic es pow er c ab[...]

5-4 8 Upgrades and Options Figure 5-22. Insta lling Dev ice Cab les REAR VIEW A B A Signal cabl e B Power cable 18. Reinstall th e fr ont p lastic c over , to p cov er, the side cover, a nd powe r on the s yst em. It may b e neces sa ry to r un th e SCU as desc ri bed in th e Configu ring Your System c hapte r.[...]

5-49 Upgrades and Options Rem oving a 5 1/4-Inch Device or 3 1/2-Inch Diskette Dr ive 1. Power off the system and r emove the left si de panel (as viewed from front) as described earlier in this ch apter . 2. Remo ve th e fr on t plastic c ov er, ref er to Installin g a 5 1/4-In ch De vic e or 3 1/2-In ch Dis ket te Dr ive as des cribe d earl ier i[...]

5-5 0 Upgrades and Options Figu r e 5-23. Addi ng B lank Panel Tr ay POWER STATUS DISK POWER RESET Instal li ng bl ank panel tray A Blank panel tray B Two screws that secure t he blank panel tray 13. Reinstall th e fr ont p lastic c over , th e side c ove r, and power on the syst em. 14. Power on the system a n d remove the driv e serial nu mber f [...]

5-51 Upgrades and Options Swappi ng Out a Fan Module This procedu re describes swapping out a faulty fan modu le fr om on e of th e fiv e ho t-swap fan bay s. The s yste m has five hot swa ppab le fa n modul es hous ing a t ota l of s ix fans (two f ans i n one mod ule). The fail ed fa n modul e can b e eas ily re moved or repla ced wi thout turni [...]

5-5 2 Upgrades and Options 5. G rasp th e fan modu le’s tw o thu mb scr ew s and pu ll the f an mod ule ou t of th e c hassis. 6. Remo ve the new f an mo dule from its shi pping cont ainer. 7. Sli de the ne w fan m odule i nto t he fan b ay until it docks with i ts co nnector. 8. Ti gh ten th e two thu mb scre ws th at secu re th e fan modu le to[...]

5-53 Upgrades and Options Figu re 5-25. Remo ving the Rear Fan m od ules[...]

Chapter 6 Probl em Solv ing Contents Re settin g the System ............................................................ 1 Tr oubleshooting Check lists .................................................... 2 Ini tial System Star tup....................................................... 2 Running New Applicat ion Soft ware ..........................[...]

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6-1 Problem Solving This c hapte r h elps yo u iden tify an d solv e pr oblems that ma y occur during s yste m ins tal lati on or whil e usi ng yo ur sy stem. The first se ction of th is ch apter tells yo u how to reset you r system in the event of problems. The next few sec tions provide troubleshooting c hecklists and p roc edu ral step s that he[...]

6-2 Problem S olving Troubleshooting C hecklists The following subsections provide troubleshooting ch ecklists fo r pr oblems that occ ur at initial system st artup , when you run new ap plica tio n soft ware, a nd af ter the syst em ha rdware and s oftwa re have b een running corre ctly. Initial System S tartup Pr oblems that o cc ur at initial sy[...]

6-3 Problem Solving ■ Are all D IMMs fu lly seated an d installed co rre ctly? Refe r to th e Upgra des and Options chap ter f or installation instru ction s. ■ Are all o ption bo ards an d disk dr ives in stalled correct ly? Re fer to t he Upgra des and Options ch apter . ■ If t he sys tem ha s a hard di sk dri ve, is i t prop erly for matte[...]

6-4 Problem S olving Running N ew Applicati on Softwar e Prob lems tha t occur when you run ne w appl icat ion so ftware are usua lly rel ate d to t he sof tware. F ault y equipmen t is much less likely, especially if other so ftware runs correct ly. If you have p roble ms whi le running new a ppli cati on sof tware, che ck the fol lowi ng: ■ Doe[...]

6-5 Problem Solving After System Has B een Running Cor rectly Pr oblems that o cc ur after the sy stem har dw are an d so ftware have b een running co rrectly o ften i ndica te equi pment f ailur e. H owev er , man y situ ations th at are ea sy to co rrect ca n als o caus e such p roble ms. I f you have p roble ms a fter t he sys tem has b een runn[...]

6-6 Problem S olving Additi onal Troubl eshooting Pr ocedures This sec tion prov ides a more detailed approac h to diag nostic testing and ide ntific ation o f a pro blem and locatin g its sour ce . Er ror Checking Ea ch tim e you turn on t he sys tem , the POS T runs automatic ally an d c hec ks the system bo ard, CPU modu le, memo ry , key boar d[...]

6-7 Problem Solving Pre par ing the Sy stem for D iagnost ic Tes ting To prepare the system for diagnostic testing, per form the foll owing: Notice: Bef ore dis connect ing any p eriphe ral ca bles fr om the system, tur n o ff th e sy stem and any exte rn al peri phera l devi ces. Fa ilure to do so ca n cause per manen t damag e to the system an d/[...]

6-8 Problem S olving Monitor ing POST while it is running Ea ch tim e you tu rn on the s yste m, the power-o n sel f- test (P OST) r un s automatic ally an d ch ec ks the system board , CPU, memory , k eybo ard, and most in stalled peripher al devices. Du rin g th e memor y te st, PO ST display s the amoun t of memor y th at it is able to ac cess a[...]

6-9 Problem Solving The B IOS i ndica tes errors b y writi ng an erro r code t o the PS/2 -st anda rd loggi ng area i n the E xtend ed BI OS Data Ar ea, an d by display ing a message on th e scr een , wh ich is sometimes p rec eded by th e POST Err or Co de. The err or c ode will also be logg ed to the Ev ent Logg ing are a. Repor t any err or c od[...]

6-1 0 Problem S olving Specific Pr oblems and C orr ective Actions This section prov ides possi ble solutions for the followin g specif ic problems: ■ Power LED does not lig ht ■ Syste m coolin g f ans do not r otate ■ No c harac ter s appear on sc ree n ■ Char acter s on the sc ree n appe ar disto rted or incorre ct ■ No beep or in cor r[...]

6-11 Problem Solving System Cooling Fans Do N ot Rotate Note: Th e sy stem has f ive h ot-sw ap co oling fan modu les. In addition , th eir ar e two coolin g f ans that are an integr al part of ea c h power supply . Ther e are no ser vic eable co mpon ents in side th e pow er su pply . If the powe r supp ly is opened , the m anufact urer's wa [...]

6-1 2 Problem S olving No Character s Appear On Scr een Check the following : ■ Is the riser car d fu lly seate d in th e sy stem board connect or? The ri ser ca rd is the s mal l card that the mous e and keyboa rd plug i nto. ■ Is the keyboard workin g? ■ Is the video display plug ged in and tu rned on? ■ Are t he bri ghtness and co ntras [...]

6-13 Problem Solving Character s are Distor ted or Incorr ect Check the following : ■ Are t he bri ghtness and co ntras t cont rols p roperly adjusted on the video display? Refer to the doc umen tation su pplie d with you r v ideo display . ■ Are the v ideo d isplay sig nal an d pow er cables proper ly installed? ■ Is the S CU conf igurat ion[...]

6-1 4 Problem S olving Floppy Disk D rive Ac tivity LED D oes Not Light Check the following : ■ Are the floppy disk drive powe r and signal cables proper ly installed? ■ Are all relev ant switches and jumpers on the floppy di sk dri ve set correctl y? ■ Is the floppy disk driv e properly config ured in Setu p? If yo u are us ing the o nboa rd[...]

6-15 Problem Solving Hard Disk Drive Ac tivit y LED Does No t Li ght If yo u have ins ta lled one or m ore hard dis k drives in your s ystem , check the f ollowi ng: ■ Is the o ptional d isk co ntro ller boar d fu lly seate d in the system bo ard c on nec tor ? ■ Is the disk drive seated properly ? ■ Are the jumpers on the system board set c [...]

6-1 6 Problem S olving Pr oblems wi th Application S oftware If yo u have pro blem s wi th ap plica tio n soft ware, per form th e fo llowin g: ■ Veri fy tha t the s oftwa re is properl y configured for the sy stem. Refer to th e softw are in stallation and oper ation d ocu mentation for instr uc tions on setting up a nd usi ng the s oftwa re. ?[...]

6-17 Problem Solving BIOS User ’s Information Th is sectio n de scr ibes the var iou s scr een message s and beep codes of the system B IO S. The BIOS indicates errors by writ ing an e rror code to the PS/2 -st anda rd log ging are a in the Exten ded BIO S Data Ar ea, an d by di spla ying a mess age o n the s creen, which i s s omet ime s precede[...]

6-1 8 Problem S olving Table 6-2. B IOS Messages MESSAG E DESCRIPTI ON nnnn Cache SRA M Passed Where nnnn is the amount of syst em cache in kilobytes successfully tested. Diskett e dr i ve A er r or or Diskett e dr i ve B er r or Diskette Drive is present but f ails the BIO S POST diskette tests. Check t o see t hat t he dr ive is defined with the [...]

6-19 Problem Solving Table 6-2. B IOS Messages (Co ntinu e d) MESSAG E DESCRIPTI ON Press <F1> to resum e, <F2> to Setup Displayed after any recover able er r or m essage. Press <F2> to ent er SETUP Opt ional message displayed during POST. Can be tur ned of f in Setup. Previ ous boot i ncompl et e - Def a ul t confi gur at i on us[...]

6-2 0 Problem S olving Messages and Beep Codes Whene ver a reco verab le error o ccurs duri ng POST, BIOS displays a m essage on the video display screen and c ause s the spe aker to beep tw ice as the messag e ap pears . BIOS als o iss ues a beep code (o ne long t one fol lowed by two s hort t ones ) during P OST i f the vi deo con fig uratio n fa[...]

6-21 Problem Solving Table 6-3. POST Tests Code Beeps POST Routine Descri pt i on 02 1-1-1-3 Verify Real Mode 04 1-1-2-1 Get CPU type 06 1-1-2-3 Initialize system hardware 08 1-1-3-1 Initiali ze chipset r egist er s with initial POST values 09 1-1-3-2 Set in POST flag 0A 1-1-3- 3 Initialize CP U regist er s 0C 1-1-4- 1 Initialize cache to initial P[...]

6-2 2 Problem S olving Table 6-3. POST Tests (con ti nu e d) Code Beeps POST Routine Descri pt i on 40 2-1-1-1 Set Initial CPU speed 42 1-1-1-3 Initialize interrupt vect or s 44 2-1-2-1 Initialize BIOS interr upt s 46 2-1-2-3 C heck ROM copyright notice 47 2-1-2-4 Initialize manager for PCI O ption ROMs 48 2-1-3-1 C heck video configur at ion again[...]

6-23 Problem Solving Table 6-3. POST Tests (con ti nu e d) Code Beeps POST Routine Descri pt i on 88 3-1-3-1 Initialize BIOS Data Area 8A 3-1-3- 3 Initialize Extended BIOS Data Area 8C 3-1-4- 1 Initialize floppy controller 90 3-2-1-1 Initialize hard disk drives 91 3-2-1-2 Initiali ze local-bus hard- disk cont r oller 92 3-2-1-3 Jump to UserPat ch2 [...]

6-2 4 Problem S olving Table 6-3. POST Tests (con ti nu e d) Code Beeps POST Routine Descri pt i on The fol l ow ing ar e f or boot bl ock in FLASH RO M E2 4-3-1- 3 Initialize the chipset E3 4-3-1- 4 Initialize refresh count er E4 4-3-2- 1 Check for Forced Flash E5 4-3-2- 2 C heck HW st at us of ROM E6 4-3-2- 3 BIOS ROM is O K E7 4-3-2- 4 D o a com[...]

6-25 Problem Solving Table 6-4. System Statu s LED Indic ators LED Stat us Descript ion Response Power Status Of f Power OFF None required (nor m al) Green Power ON None required (nor m al) Amber System power supply failure Replace failed pow er supply module. System St at us Of f Power OFF None required (nor m al) Green No alarms None required (no[...]

6-2 6 Problem S olving Table 6-6. System Statu s Abnormal Conditions LED (Amber ) Condit i ons System Stat us Unit fan alarm Memory multi -bit erro r (SER R) P6 bus e rror SE RR) Thermal sensor ( f r om SCSI distr ibut ion board) Temperat ur e (heceta) Voltage (heceta) CPU thermal tr ip (hecet a) Chassis in t r usion ( f r ont cover ) PCI PERR# ( O[...]

Appendix A System C abling Contents Befo re Y ou Be gin ................................................................. 1 S tati c Pre cauti ons ................................................................ 1 Standar d SCSI Bus Conf iguration ........................................... 2 RAID Con figu rati on ..................................[...]

Bill Graham Bill Graham[...]

A-1 System Cabli ng This ap pendix co ntains in for mation an d pro cedu re s on cab ling co nfigurat ions used i n your sys tem . The confi gurati ons i nclude: Standa rd SCSI bu s Opt ional RAID co ntroll er. Befor e Y ou Begin Warn ing : The DC p ush-b utton o n/off swi tch on t he front panel does not turn off the system A C power . Befor e doi[...]

A-2 System Cabli ng Standar d SCS I Bus C onfiguration Your system is cabled using the two on-board SCS I co ntro llers. The on- board Ad aptec 7880 ultr a wide SCSI cont rolle r is us ed to control the s ix hard dis k drives and th e on -boar d Adaptec 7860 nar ro w SCSI c ontr oller is used to con trol u p to th ree r emov able media per ipher al[...]

A-3 System Cabli ng Figure A- 1 . St a ndar d Syste m Cabl e Configurat i on A— De vic e inte rn al SCSI termin ation resistor s B— Na rrow SC SI d evices in upp er perip heral bays C— Narr ow SCSI inter fac e cable D— Narro w SCS I connect or (50 pin) E— In tern al SCSI ter mination resisto rs (n ot installe d when int ernal narrow S CS [...]

A-4 System Cabli ng L— Ul tra wi de SC SI Ha rd di sk dri ves in i nternal bays M— System bo ard N— I/O ri ser b oard O— Exte rnal na rrow SCS I cab le P— Ext ernal narrow S CSI device Q— SCSI ter minator R— Fr ont panel conne ctor S— SCSI d istribu tion pane l Figure A- 2 . St a ndar d SCSI B us Cable Rou ti ng POWER STATUS DISK PO[...]

A-5 System Cabli ng RAID Conf iguration One of the options available for your system is the sing le ch ann el DAC960PD U (Red und ant Arr ay o f Inexp ensi ve Devices (RA ID) Co ntroll er bo ard, which gives your sys tem the a dded securi ty of fa ult t ole rance. If yo u order a syst em wi th the RAI D control ler, the system is pr e-cabled at the[...]

A-6 System Cabli ng A— De vic e inte rn al SCSI termin ation resistor s B— Na rrow SC SI d evices in upp er perip heral bays C— Narr ow SCSI inter fac e cable D— Narro w SCS I connect or (50 pin) E— In tern al SCSI ter mination resisto rs (n ot installe d when int ernal narrow S CS I device s are used ) F— 3 1/2-in ch diskette driv e G?[...]

A-7 System Cabli ng 5. Rou te th e ultr a wid e SCSI inte rfac e c able (just re moved fro m the to p of th e syste m board ) thr oug h the c able op enin g in the me tal ch assis, wh ich is just to the top r igh t of th e syste m board ( see Fig ur e A-4). Figure A- 4 . Re mo ving the Top Ultr a W i de SCSI Ca bl e Connect or 5. O n th e oppo site[...]

A-8 System Cabli ng Figu re A-5. Remo ving the Metal Cov er A A Meta l pa nel wit h four scre ws 6. Rou te th e cable down the inside o f the chassis to the cable open ing at the botto m of th e ch assis. 7. Ru n th e cable thro ug h th e bottom o penin g bac k ou t to the system bo ard ar ea (see Fig ure A-6).[...]

A-9 System Cabli ng Figure A- 6 . Re routing the Ul tr a Wi de SCSI Ca bl e 8. Route the cab le up to the RAID co ntroll er and p lug it into t he channel 0 connect or on the RAID cont rolle r board (see Figure A -3, T) .[...]

A-1 0 System Cabli ng Configur ing the RAI D Contr oller The DACCF u tility is in clu ded with the RAID con troller . This c onfig ur ation utility allows yo u to con figu re y our disk array befor e installing you r netw or k ope ratin g sy stem. Th e D AC960PDU RAI D cont rolle r suppo rts va rious versi ons of RAI D te chnology (re ferred t o as[...]

Appendix B Mem ory C onfigurati ons Contents Mem ory D IMM Co nfig urati ons ................................................ 1[...]

Bill G rahamaerr tert erter[...]

B-1 Memory Configurations Memor y DIMM C onfigurations Th e pro ce ssor/ memor y bo ard h as eig ht 168- pin D IM M soc kets fo r a total of up to 1GB of system memo ry , usin g 128M B DIM Ms. Se e Fig ure B-1. The sock ets are arr ang ed in a ban k th at suppo rts a 64- bit wid e data path with 8 parity bits. Ti ming requ ires 60 ns de vices. P ar[...]

B-2 Memory Configurations Table B -1. M emory Co nfigu rati ons System Cap aci ty (M B) Cap aci ty p er DI MM sl o t (M B) An y DIMM sl ot o rder 32 32 64 64 96 64 32 128 128 160 128 32 192 128 64 224 128 64 32 256 128 128 288 128 128 32 320 128 128 64 352 128 128 64 32 384 128 128 128 416 128 128 128 32 448 128 128 128 64 480 128 128 128 64 32 512[...]

Appendix C Option Boar ds Contents Int roduct ion ...................................................................... C-1[...]

C-1 Option Boards Introducti on Us e thi s se ction o f your use r’s guid e for s toring con trolle r/ adapter installation proc edu res th at acc ompan y op tion boar ds y ou pu rc hase after y ou r serv er is installed.[...]

Appendix D Devices Contents Int roduct ion ......................................................................... 1[...]

D-1 Devices Introducti on Us e thi s se ction o f your use r’s guid e for s toring d evice installation pro cedu re s that acc ompan y add- on peri phera l devi ces you p urchase aft er your se rver is installed.[...]

Appendix E Networ k Operating System s Contents Int roduct ion ......................................................................... 1[...]

E-1 Network Operating S ystems Introducti on Us e thi s se ction o f your use r’s guid e for s toring yo ur Net work Opera ting S yste m Conf igurati on Guide .[...]

Equipm ent Log Us e thi s eq uipme nt lo g form t o record p erti nent info rmation about y our syste m. Y ou w ill need some of this in for mation to r un the Sy stem Con figu ration Utility. Be sure to update the equ ipment log w hen you add options. Rec ord th e mode l and se rial n umber s of th e syste m co mpone nts, d ates of c ompon en t re[...]

rtyrtyrtyrt yry[...]

1 Equipment Log Equipme nt Log Component Ma nuf act ur er Name and Model Se rial Numb er (i f avai l a bl e) Dat e Ins talled Serv er Baseboard 2nd CPU DIMMs Video Mem. DRAM Srvr. M onitor M od. Diske t te Dr ive A Diske t te Dr ive B Tape Drive 1 Tape Drive 2 Tape Drive 3 CD-RO M Dr ive 1 CD-RO M Dr ive 2 CD-RO M Dr ive 3 Har d Dis k Dr ive 1 Har [...]

2 Equipment Log Equipme nt Log (continue d) Component Ma nuf act ur er Name and Model Seri al Number (i f avai l a bl e) Dat e Ins talled Net wor k Con t ro lle r 1 Net wor k Con t ro lle r 2 Monitor Keyboard Mouse Ext er nal SCSI Peripherals[...]

Glossary Glossary A AC (Al terna ting C urrent) The type o f current a vaila ble in wall outl ets . All comput ers m ust co nvert al terna ting current to d irect current t o ope rate. S ee a lso DC . address A label, n ame, o r nu mbe r that ide n tif i es a lo c ation in compu ter memor y. ASCII (Ameri c an Standar d Co de f or Inf o r mation I n[...]

2 Glossary C cach e memory A v e r y f ast, limited por tio n of RAM se t aside f o r te mpo r ary storag e of data f o r dire c t acc ess by th e micr opr o c essor . CD-ROM driv e (Compact Disk ROM driv e) A type of mass st or age dev ice that reads in for matio n fro m a c ompact disk . Centronics port An i ndust ry sta ndard paral lel p ort. S [...]

3 Glossary DOS (Disk Operating System) S ee operating system. DRAM (Dy namic RAM) Se e RAM . E ECC (E rror Checki ng and C orrecti on) A m ethod of det ecti ng and correct ing errors . EEPROM (Electr ically Erasable P r ogr ammable Read- O n ly M emor y ) A ty pe of memo r y dev ice th at stor es passw ord an d con fig u ration info rmation . EGA ([...]

4 Glossary G (Gigab yte) 1,073, 741, 824 byte s. See also by te. H hard disk driv e See dis k dr iv e. hardware The physi cal p arts of your co mput er, includ ing the keyboa rd, moni tor, d isk d rives, ca ble s, and circuit ca rds. I IC (Int egrat ed Ci rcuit) A n elect ronic de vice tha t cont ains mi niat urized circuit ry. (ISA Conf iguration [...]

5 Glossary LED (L ig ht-Emittin g D iode) A small e le c tron ic dev ice th at glo w s wh e n current f lows through it . LPT1 o r LPT2 The nam e you can a ss ign a p aral lel p ort t o spe cify i ts a ddres s. See also parallel port. M (M egabyte) 1,048,576 by tes. Se e also by te. math coprocessor An I C tha t works with t he micro proces sor t o[...]

6 Glossary password A se curity fe ature t hat p revents an unaut horiz ed use r from ope rati ng your comput er. Se e als o EE PROM. PCI Peri pheral Com ponent I nterconne ct. PCI is a high-pe rforma nce periph er als I/ O bu s su ppor tin g data tran sfer s o f u p to 132M B pe r se cond. Pentium A type o f mic ro pr o c essor , with a built-i n [...]

7 Glossary serial port The connect or on the b ack of your comp uter tha t al lows the tran sf e r of data betw een th e co mpu ter an d a seri al de v ice, suc h as a mouse , a mo de m, or a se r ial prin ter. Setup progra m The progra m tha t you us e to cha nge the co nfigurat ion of s ome ISA desktop an d no tebo o k c ompu ter s. T h is pr og [...]

8 Glossary[...]

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