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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации 3Com 6000. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции 3Com 6000 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции 3Com 6000 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций 3Com 6000, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции 3Com 6000 должна находится:
- информация относительно технических данных устройства 3Com 6000
- название производителя и год производства оборудования 3Com 6000
- правила обслуживания, настройки и ухода за оборудованием 3Com 6000
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск 3Com 6000 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок 3Com 6000 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта 3Com, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания 3Com 6000, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства 3Com 6000, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции 3Com 6000. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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3Com ® Router 6000 Family Getting Started Guide www.3Com.com/ Part Number 10015123 Rev . AB Published September 2007 Mfg. BOM 3122A077[...]
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3Com Corporati on 350 Campus Drive Marlborough, MA 01752-3064 Copyright © 2006–2007, 3Com Corp oration. All rights rese rved. No part of this documentation may be repr oduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation ) without written permiss ion from 3Com Corporation . 3C[...]
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Download the latest softwar e and documentation for your 3Com ® Router Thank you for purchasing a 3Com Router 6000 Family router . As part of our commitment to bringing you the most capable and dependable network equipment, 3Com offers fr ee software maintenance updates and documentation updates on our website. T o obtain the most up-to-d ate oper[...]
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Contents 5 Contents Download the latest softw are and documentation for your 3Com® Router Contents About This Guide Before Y ou Start 7 Release Notes 7 Conventions 8 Related Documentat ion 8 Documentation Comments 9 1 Introducing the Router 6000 Family About the Router 6000 11 3Com Ro uter 604 0 13 3Com Ro uter 608 0 14 System Description 15 About[...]
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6 Contents Power Cor ds, Gr ounds and Cables 24 PGND W ire 24 AC-Input Power Cord 25 Console T erminal Cable 26 Router to LAN Connection 2 6 Router to W AN Connection 2 8 3 Starting and Configuring the Router 6000 Setting up a Configuration Envir onment 29 Powering on th e Router 33 Boot Pr ocess of the RPU2 34 Router Configuration Basics 36 Comman[...]
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7 About This Guide This guide provides the information you need to install and use the 3Com ® Router 6000 Family . The guide is intended for use by net work administrators who are responsible for installing and co nfiguring networ k equipment; consequently , it assumes a basic work ing knowledge of LANs (Local Area Networks). Before Y ou Start Thi[...]
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8 About This Guide Conventions T able 1 lists convention s that are used throughout this guide. Related Documentation In addition to this guide, the Rout er 6000 documentation set includes the following: ■ Router 5000/60 00 Configuration Guide This guide cont ains information on the features supported by your Switch and how they can be used to op[...]
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Documentation Comments 9 Documentation Comments Y our suggestions are ve ry important to us. Th ey will help make our documentation more useful to you. Please e-mail co mments about this document to 3Com at: pddtechpubs_comments@3com.com Please include the following information when commenting: ■ Document title ■ Document part number (on the ti[...]
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10 About This Guide[...]
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About the Router 6000 11 1 Intr oducing the Router 6000 Family This section in troduces the 3Com ® Router 6000 and describes how it can be used in your networ k. It covers summaries of hardwar e and software features and also the following topics: ■ About the Router 6000 ■ 3Com Router 6040 ■ 3Com Router 6080 ■ System Description ■ The RP[...]
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12 Chapter 1: Introducing the Router 6000 Family 6000 can be installed with an A TM cards to connect its network to an AT M n e t w o r k . MPLS Multiprotocol label switching (M PLS), a combination of IP and A TM technologies, can p rovides fast er forwarding speed and get support from IP pr o tocols to accommodate to emerging applications. Data se[...]
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3Com Router 6040 13 3Com Router 6040 Figure 1 Fr ont panel of the 3Com Router 6040 Figure 2 Rear panel of the 3Com Router 6040 1) Slot0 for the ma in control board 2) FIC Slot1 3) FIC Slot2 4) FIC Slot3 5) FIC Slot4 6) ESD-preventive wrist strap port 1) Fan module 2) Grounding screw 3) ESD-preventive wrist strap port 4) PSU 1 (PWR1) 5) PSU 2 (PWR2)[...]
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14 Chapter 1: Introducing the Router 6000 Family 3Com Router 6080 Figure 3 Fr ont panel of the 3Com Router 6080 Figure 4 Rear panel of the 3Com Router 6080 1) Handles 2) Slot0 for the main control board 3) FIC Slot1 4) FIC Slot2 5) FIC Slot3 6) FIC Slot4 7) FIC Slot5 8) FIC Slot6 9) FIC Slot7 10) FIC Slot8 11) ESD wrist strap port 1) Fan module 2) [...]
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System Description 15 System Description The selection of SDRAM and Flash me mory depen ds on the main control board. For their specifications, refer to “The RPU Module” and “The RPU2 Module”. The standard shipment provides a single PSU for power supply , but you can order one more PSU for redun dancy . See “The PSU Module”. About the R[...]
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16 Chapter 1: Introducing the Router 6000 Family The RPU Module Figure 5 The RPU Y our Router 6000 may have one of two different Router Process Units: and RPU or an d RPU2 . For information on the RP U2, refer to “The R PU2 Module”. Specifications ■ SDRAM is the memory where the communication data between the system and CPU is stored. ■ NVR[...]
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The RPU Module 17 Indicators and Button Figure 6 Fr ont panel of the RPU Ta b l e 3 RPU Indicator LEDs and button LED and Button Description RUN (green) RPU Sys tem operating LED. Blinking means CPU is in normal operation; steady ON or OFF means CPU has failed. FAN Steady ON means the FAN module is operating normally. PWR1 Steady ON means the PSU 1[...]
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18 Chapter 1: Introducing the Router 6000 Family The RPU2 Module Figur e 7 The RPU2 Y our Router 6000 may have one of two different Router Process Units: and RPU or an d RPU2 . For information on the RPU, refer to “The RPU Module”. Specifications ■ SDRAM is the memory where the communication data between the system and CPU is stored. ■ NVRA[...]
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The RPU2 Module 19 Indicators and Button Figure 8 Fr ont panel of RPU2 Ta b l e 5 RPU2 LEDs and the button LED and button Description RUN (green) RPU Sys tem operating LED. Blinking means CPU is in normal operation; steady ON or OFF means CPU has failed. FAN Steady ON means the FAN module is operating normally. PWR1 Steady ON means the PSU 1 is ope[...]
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20 Chapter 1: Introducing the Router 6000 Family Encryption Accelerator Daughter Card The RPU2 suppor ts the Encryption Accelerator dau ghter card. This optional add-on for the RPU2 uses ha rdwar e en cryption to expedite IP packet encryption and provides support for IPSec and DVPN. The PSU Module The power supply system of the Router 6000 can work[...]
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FAN module 21 F AN module The Router 6040 and Router 6080 are equipped with pairs of F AN cooling modules. The two fan s in each pair work together to p rovide redundancy . The fa ilure of one fan does not affect the operation of the other fans, and normal system operati ng temp erature ca n be maintained. The speed of the fans is controlled by the[...]
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22 Chapter 1: Introducing the Router 6000 Family Auto-config is well suited to the low-end and mid-range routers o n the edge of enterprise networks. To build up a network for configuring your router automatically and remotely, connect th e router to the router at the network center depending on the specif ic interface that you u se: ■ For an E1,[...]
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Rack-Mounting the Router 23 2 Installation 3Com B68 cabinets are available for mounting the 3Com Router 6000 Family . For more information on the cabinets and their installation refer to the chapter “Installing the B68 Cabinet”. Rack-Mounting the Router The 3Com Router 6000 is designed to fit 19-inch standard racks. The following table describe[...]
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24 Chapter 2: Installation Mounting the Router on a T abletop When mounting the router on a tabletop , ensure that the surface is clean and you have considered the following: ■ The table is sturdy and well gr ounded. ■ 10 cm (3.9 in.) clearance is available around the sides of the chassis for heat dissipation. ■ Do not place any heavy objec t[...]
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Power Cords, Grounds and Cables 25 Figure 13 PGND scr ew on the chassis Connect the PGND to the earth ground using a PGND cab le with a grounding resist ance less than 5-ohm . If you install the chassis in a 19-inch standard rack, you mu st also ground the rack. WAR NI N G : Lightning strikes can damage your router and even the connected devices. F[...]
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26 Chapter 2: Installation AC power socket (recommended) Y ou are recommended to use a three-te rminal si ngle-pha se power socket with ground contact, which must be gr ounded reliably . Normally , the ground contact of the power supply system in a building was buried during construction and cabling. Still, before connecting the AC-input power cord[...]
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Router to LAN Connection 27 The RPU2 provides three 10/100/10 00 Mbps Ethernet interfaces, where two are electrical and one pr ovides both fiber-optic and elect rical connectors. When both electrical and optical conn ections are available, you can use only one at a time. For the available SFP options and the interface attributes, refer “The RPU2 [...]
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28 Chapter 2: Installation SFPs are optional. They are provided only when ordered. Router to W AN Connection Many types of W AN interfaces are av ailable with the Router 6000 and the one provided by the main control boar d s is an AUX interface. The following subsections descr ibe how to connect it. For connecting the W AN interface on a FIC, refer[...]
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Setting up a Configuration Environment 29 3 Starting and Configuring the Router 6000 Setting up a Configuration Envir onment Connecting the router to a console terminal T o set up a local configu ration environment, connect the RJ-45 connector of the console cable to the console port on the router , an d the DB-9 connector to the serial port on the[...]
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30 Chapter 3: Starting and Configuring the Router 6000 Figure 19 Set up a new connection 2 Enter the name of the n ew connection in the Name field and click <OK>. The dialog box, as shown in Figure 20, appears. 3 Select the serial port to be used from the Connect Using drop-down menu. The serial port must be the same port connect ed by the co[...]
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Setting up a Configuration Environment 31 Figure 20 Set the connection port 4 Click <OK>. The Port Settings tab, shown in Figure 21, appears wher e you can set serial port parameters . Set the following parameters: Baud rate = 9600 Databit = 8 Parity check = none Stopbit = 1 Flow control = none[...]
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32 Chapter 3: Starting and Configuring the Router 6000 Figure 21 Set communication parameters 5 Click <OK>. The HyperT erminal dialog box appears. 6 Select Properties . 7 In the Pr operties dialog box, select the Settings tab, as shown in Figur e 22. 8 Select VT100 or Auto detect from the Emulation drop-down menu. 9 Click <OK>.[...]
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Powering on the Router 33 Figure 22 Set the terminal type Powering on the Router Checking before power -on Before powering on the router , check that: ■ Both the powe r cord and the PGND are correctly connected. ■ The voltage of the powe r source complies with the requirement of the rou t er . ■ The console cable is correctly connected. ■ T[...]
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34 Chapter 3: Starting and Configuring the Router 6000 Checking/Operating after power -on After powering on the router , ch eck that: ■ The LEDs on the front panel show that the router is operating normally . For description on LED behaviors, r efe r to the section “ Generic Modules”. ■ The console terminal displays normally . After you pow[...]
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Powering on the Router 35 System is starting... Starting at 0x10000... User interface Con 0 is available. Press ENTER to get started. Press <Enter>. The console screen displays: <3Com> The prompt indicate s that the router has ente red user view and is ready for configu ration. ■ Immediately after “3Com 6000 Router , 10.05” appear[...]
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36 Chapter 3: Starting and Configuring the Router 6000 Router Configuration Basics The following are the general pr ocedures for configuring the router: 1 Before working on the r outer , fully comprehend network requirements, such as networking purpose, position of the router on the network, subnetting, type of the W AN and tr ansmission medium, se[...]
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Router Configuration Basics 37 ■ T esting reachability of networks quickly with tools, such as tracert and ping . ■ Rich debugging infor mation for network diagnosis. ■ The command line interpreter that supports fuzzy keyword sear ch. When inputting a command, you only need to enter its conflict-free portion, for example, dis f or the display[...]
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38 Chapter 3: Starting and Configuring the Router 6000 Figure 24 Slot arrangement on the 3Com Router 60 80 2 Interface numbering The following are interface numbering rules with the Router 6000: ■ The interfaces are repr esented by interface-t ype X/Y/Z , where interface-type can be serial, asynchronous, ethern et or A TM, and so on; X specifies [...]
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Troubleshooting of the Power System 39 4 T r oubleshooting T roubleshooting of the Power System Symptom: The RUN LED on the PSU is OFF or blinking. Solution: Check that: ■ The power switch on the router is tur ned on. ■ The switch of the power source is turned on. ■ The power cord is correctly connected. ■ The power source meets the re quir[...]
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40 Chapter 4: Troubleshooting Stop bit: 1 Parity: None Flow contr ol: None T erminal emulation: VT100 Reconfigure the parameters if their values are dif ferent. T roubleshooting Application Image Upgrade Symptom 1: Start t he router and upgrade Comware 3.11 software using TFTP. The c onsole screen displays: DownLoad Program To Flash Through Ne t Po[...]
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Troubleshooting Applicati on Image Upgrade 41 Subnet Mask: 0xffffffc0 Attaching network interface lo0... d one. Loading... Error code 2: Access viol ation tftpGet: Error occurred while transf erring the file. A bad file or twisted pair doesn’t l ink correctly!Loading Failed Solution: Fault occurs because the source file does not exist or the netw[...]
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42 Chapter 4: Troubleshooting host inet (h) : 1.1.1.2 user (u) : user ftp password (pw) : password flags (f) : 0x80 Loading... Done 1000 Bytes Downloaded.Crc Error! Solution: Fault occurs because an incorrect application image file is downloaded. ■ Download the corr ect ap plication image file. The bar code labels o n the chassis and the FICs co [...]
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Maintaining RPU or RPU2 Software 43 5 Router Softwar e Maintenance This chapter describes how to maintain the software on the Router 6000. The router manages three types of files: ■ Boot ROM image file ■ Application image file ■ Configuration file Software maintenance mainly involves these three types of files. This chapter discusses only the[...]
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44 Chapter 5: Router Software Maintenance 8: Start up and ignore configuratio n 9: Boot Rom Operation Menu a: Do not check the version of the software b: Start application program from F lash c: Start application program from C ompact Flash d: Exit and reboot Enter your choice(1-d): ■ This section describes Boot ROM ma intenance using V10.05 as a[...]
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Maintaining RPU or RPU2 Software 45 backup, and secure. If it fails to boot with the secure boot file, it prompts the boot failure. For example, select Boot Menu option 4. The console screen displays a menu similar to the following: M=MAIN B=BACKUP S=SECURE NO. Name Size Type Time 1 main.bin 5988025 M Oct/10/2002 10:10:10 2 backup.bin 5985198 B Oct[...]
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46 Chapter 5: Router Software Maintenance Press <Enter> to r etur n to Boot Menu. 6 Clear the application configuration file. Select Boot Menu option 5. The screen displays: Clear configuration, are you sure?[Y /N] Press <Y> to clear the configuration file saved last time. It cannot survive a reboot. Press <N> to r eject the clear[...]
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Maintaining RPU or RPU2 Software 47 5: Exit to Main Menu Enter your choice(1-5): 10 Ignore softwar e check (Boot Menu option a). When upgrading software, make sure that you ar e usin g the correct software version. If the upgrade still fa ils and the system displays “invalid version” in this case, you can use this option. It allows the system t[...]
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48 Chapter 5: Router Software Maintenance Please Select Program File Downloading ... CCCCC The new baud rate takes effect only after you reconnect the terminal emulation program. 4 Select [T ransfer/Send File] in the te rminal window . The following dialog box pops up: Figure 25 Set Send File parameters 5 Click <Browse>. Select the file to be[...]
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Maintaining RPU or RPU2 Software 49 6 After completing download, the system begins writing data to Flash memory , and then displays the following information on the screen: Download completed. Then, the system asks you to select a file type: please select file to be saved as 1. main application file 2. backup application file 3. secure application [...]
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50 Chapter 5: Router Software Maintenance Upgrading the extended segm ent of the Boot ROM image 1 Enter Boot Menu (refer to the section “Boot Menu”) an d select option 8 to enter Boot ROM Download Menu. 2 Select option 2 in the menu to upgrad e the extended segment of the Boot ROM image using Xmod em. Multiple speed option s are available. The [...]
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Upgrading the Application Image Using TFTP 51 Restoring the extended segment of the Boot ROM image fr om Flash In case of extended Boot ROM segmen t errors or an inadvertent upgr ade operation, take these steps to restor e the extended segment of the Boot ROM image from Flash memory to the Boot ROM: 1 Enter Boot Menu (refer to the sectio n “Boot [...]
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52 Chapter 5: Router Software Maintenance Download file(Max 60 char) :vrp.bin IP address of eth0 :1. 1.1.11 Subnet mask for eth0 :25 5.0.0.0 IP address of the server :1. 1.1.10 IP address of the gateway : Saving the net configuration, are yo u sure?[Y/N] Press <Y> to save the configurat ion. 4 When Net Port Download Menu appears, select optio[...]
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Dealing with a Router Password Loss 53 segment is not the same as that of the extended segment to be started, the system automatically updates the Boot ROM image, and displays “Upgrade Bootrom............ ! Download completed. Please wait, it needs a long time###### Writing into Boot ROM Succeeds.” Then, the system continues its boot process. D[...]
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54 Chapter 5: Router Software Maintenance[...]
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A O BTAINING S UPPORT FOR Y OUR 3C OM P R ODUCTS 3Com offers pr oduct registration, ca se management, and repair services through eSupport.3com.com . Y ou must have a user name and password to access these services, which are described in this appendix. Register Y our Product to Gain Service Benefits T o take advantage of warranty and ot her servic[...]
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56 A PPENDIX A: O BTAINING S UPPORT FOR Y OUR 3C OM P RODUCTS Purchase Extended W arranty and Professional Services T o enhanc e re sponse times or extend your warra nty benef its, you can purchase value-added services such as 24x7 telephone technical support, software upgrades, onsite assistance, or advanced hardware replacement. Experienced engin[...]
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Contact Us 57 Contact Us 3Com offers telephone, internet, a nd e-mail access to technical support and repair services. T o access these services for your region, use the appropriate telephone number , URL, or e-mail address fr om the table in the next section. T elephone T echnical Support and Repair T o obtain telephone support as part of your war[...]
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58 A PPENDIX A: O BTAINING S UPPORT FOR Y OUR 3C OM P RODUCTS Country Telephone Number Country Telephone Number Asia, Pacific Rim — T ele phone T echnical Su pport and Repai r Australia Hong Kong India Indonesia Japan Malaysia New Zealand 1800 075 316 2907 0456 000 800 440 1 193 001 803 852 9 825 03 3507 5984 1800 812 612 0800 450 454 Philippines[...]
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Contact Us 59 Latin America — T elephone T e chnical Support and Rep air Antigua Argentina Aruba Bahamas Barbados Belize Bermuda Bonaire Brazil Cayman Chile Colombia Costa Rica Curacao Ecuador Dominican Republic 1 800 988 2112 0 810 444 3COM 1 800 998 2112 1 800 998 2112 1 800 998 2112 52 5 201 0010 1 800 998 2112 1 800 998 2112 0800 13 3COM 1 80[...]
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60 A PPENDIX A: O BTAINING S UPPORT FOR Y OUR 3C OM P RODUCTS[...]