Acer Altos G330 Series инструкция обслуживания

Acer Altos G330 Series User’ s Guide AA G330_UG_EN-cop.fm Pa ge i Friday, November 24, 2006 11:29 AM[...]

Changes may be made periodically to the info rmation in this publicat ion without obligation to notify any person of such re vision or changes. Such changes will be incorporated in new editions of this manual or supplementary doc uments and publications. This company makes no representations or warranties, either expressed or implied, with respect [...]

iii Notices FCC declaration of conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this devi ce may not cause harmful interference, and (2) this device must accept any inte rference received, including interference that may cause undesired operation. The following local manufactur[...]

iv However , there is no guarantee that inte rference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by tu rning the device off and on, the user is encouraged to try to correct the inte rference by one or more of the following measures: • Reorie[...]

v Laser compliance statement The CD or DVD drive used wi th this computer is a lase r product. The CD or DVD drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIA TION WHEN OPEN. AVOID EXPOSURE TO BEAM. APP AREIL A LASER DE CLASSE 1 PRODUIT LASERA TTENTION: RADIA TION DU FAISCE[...]

vi CE d eclaration of conformity We, Acer Computer (Shanghai) Limited 3F , No. 168 Xizang Medium Road, Huangpu District, Shanghai, China Contact Person: Mr . Easy Lai T el: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: easy_lai@acer .com.tw Hereby declare that: Is compliant with the essential requirem ents and other relevant provisions of the follow[...]

vii Declaration of conformity for EU countries Hereby , Acer , declares that this PC seri es is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Russian r egulatory certification compliance AA G330_UG_EN-cop.fm Page vii Fr iday, November 24, 2006 11:29 AM[...]

viii Information for your safety and comfort Safety instructions Read these instructions carefully . Keep this document for future reference. Follow all warnings and instruct ions marked on the product. T urning the product of f befor e cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners[...]

ix • Slots and openings are provided fo r ventilation to ensure reliable operation of the product and to pr otect it from overheating. These openings must not be bloc ked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator[...]

x W ar ning! The grounding pin is a safety featur e. Using a power outlet that is not prop erly gr ounded may result in electric shock and/or injury . Note: The grounding pin also prov ides good protection from unexpected noise produced by othe r nearby electrical devices that may interfere with the performance of this product. • Use the product [...]

xi • the product exhibits a distinct change in performance, indicating a need for service • the product does not operate norma lly after following the operating instructions Note: Adjust only those controls that are covered by the operating instructions, since im proper adjustment of other controls may result in damage and will often require ex[...]

xii T ips and information for comfortable use Computer users may complain of eyestrai n and headaches after prolonged use. Users are also at risk of ph ysical injury after long hours of working in front of a computer . Long work periods, bad posture, poor work habits, stress, inadequate working conditions, persona l health and other factors greatly[...]

xiii T aking car e of your vision Long viewing hours, wearing incorrect glas ses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The foll owing items provide suggestions on how to reduce eyestrain. •E y e s • Rest your eyes frequently . • Give yo[...]

xiv Developing good work habits Develop the following work habits to ma ke your computer use more relaxing and productive: • T ake short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. • Exercise regularly and maintain a healthy body . W ar ning! We do not recommend using the comput[...]

Contents 1 System tour 1 System specifications 3 Performance 3 Mechanical 6 External and internal structure 7 Front panel 7 Rear panel 8 Internal components 9 System boards 10 Mainboard 10 Backplane board 11 System jumpers 12 System LED indicators 13 Front panel LED indicators 13 Hot-plug HDD LED indicators 14 LAN port LED indicators 14 2 System se[...]

4 System BIOS 51 BIOS overview 53 Entering BIOS setup 54 BIOS setup interface 54 BIOS setup navigation keys 54 BIOS setup primary menus 56 Main menu 56 Advanced menu 57 Security menu 67 Server Management menu 72 Boot Options menu 75 Error Manager 77 Exit menu 78 Clearing the CMOS RAM 80 Upgrading the BIOS 81 5 System troubleshooting 83 Pre-troubles[...]

Appendix B: SATA RAID configuration 103 SATA RAID configuration utilities 105 Onboard Intel SATA RAID configuration 105 Onboard LSI SATA RAID configuration 107 Appendix C: SAS RAID configuration 109 SAS RAID configuration support 111 Entering the Adaptec SAS/SATA Configuration Utility 111 Creating the RAID 1 volume 111 Index 113[...]

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1 System tour[...]

The Acer Altos G330 server is a single processor system featuring the latest in computing technology . It hosts a range of powerful and flexible features designed to meet the needs of various network environments. From simple networking functions to computing-intensive applications, the Altos G330 delivers.[...]

3 System specifications This section lists down the impre ssive computing features of the Altos G330 system. Performance Processor • Single Intel ® LGA775 processor socket supporting the following processor models: • Quad-Core Intel Xeon ® 3200 series • Dual-Core Intel Xeon 3000 series • Intel Pentium ® D • Intel Pentium 4 •I n t e l[...]

1 System tour 4 Memory • Four DIMM slots supporting DDR2 667 unbuffered ECC modules • Maximum memory capacity of 8 GB • Supports 512 MB, 1 GB, and 2 GB capacity modules • Supports dual-channel interleave operation 2 PCI interface • Four PCI bus slots with three separate bus segments • One PCI Express x8 bus slot with x4 throughput • O[...]

5 Media storage • Three 5.25-inch device bays • Optical disc drive (ODD) installed in the topmost bay (DVD-ROM or combo drive) • T wo 5.25-inch bays support in stallation of optional DA T and AIT tape drives • One hard disk drive (HDD) cage bay supports the following options: • Hot-swap 3 or easy-swap HDD cages • Up to four SAS or SA T [...]

1 System tour 6 Har dware monitoring and server management • Hardware monitoring for voltage, temperature, and fan speed detection integrated in the SMSC SCH5027 chip • Status LED indicators for constant monitoring of basic system operations • Intel Active Management T echnology for out-of-band remote system management Operating system • Mi[...]

7 Exter nal and inter nal structur e Fr ont panel No. Component No. Component 1 ODD mechanical eject hole 8 Power indicator 2 ODD activity indicator 9 HDD activity indicator 3 Optical disc drive 10 HDD bay bezel 4 ODD eject button 11 Security keylock 5 5.25-inch drive bays 12 FDD eject button 6 USB 2.0 ports 13 FDD activity indicator 7 Power button[...]

1 System tour 8 Rear panel No. Icon Component 1 Side panel release latch 2 Expansion slot covers 3 USB 2.0 ports 4 Gigabit LAN port 5 Serial port 6 Monitor port 7 PS/2 mouse port 8 PS/2 keyboard port 9 Power cable socket[...]

9 Inter nal components No. Component 1 Release sliders for the 5.25-inch device bays 2 Release slider for the FDD bay 3 HDD cage 4 HDD fan 5 Hot-plug HDD backplane board 6 Mainboard 7 Processor heat sink-fan 8 System fan 9 Power supply unit Notes: √ qÜÉ= eaa= Ñ~å= áë= ~å= çéíáçå~ä=áíÉãK= =rëÉ= çÑ= áí= áë=çåäó= ê É?[...]

1 System tour 10 System boar ds Mainboar d No. Component No. Component 1 Rear system fan connector 6 Channel A DIMM slots 2 2x4 A TX power connector 7 Ch assis intrusion connector 3 Processor socket 8 CMOS battery 4 Processor HSF connector 9 2x12 A TX power connector 5 Channel B DIMM slots 10 HDD fan connector[...]

11 B ackplane boar d The backplane board attached to th e rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model. 11 FDD connector 18 SA T A port 0 12 IDE connector 19 External USB connector 13 SA T A port 3 20 PCI slot 1 (32-bit/33 MHz/3.3 V) 14 SA T A port 2 21 PCI slot 2 (32-bit/33 MHz/3.3 V) 15 Front panel LED [...]

1 System tour 12 System jumpers No. Jumper Setting 1N I C 1 N V M protect mode 1-2 – The contents of the Intel 82573E NVM (nonvolatile memory) is protected and can not be updated. 2-3 – The contents of the Intel 82573E NVM can be programmed. 2 Clear CMOS 1-2 – No rmal operation setting 2-3 – The CMOS RAM co ntents will be cleared on the nex[...]

13 System LED indicators This section discusses the different status LED indicators located on the: • Front panel • Hot-plug HDD carrier • LAN port Knowing what each LED indicato r signifies can aid in problem diagnosis and troubleshooting. Fr ont panel LED indicators The LED indicators (green) mounted on the front panel allow the constant mo[...]

1 System tour 14 Hot-plug HDD LED indicators A drive activity LED indicator is mounted on the hot-plug HDD carrier . The table below lists the possible drive states. LAN port LED indicators The Gigabit LAN port located on the rear panel has two LED indicators that show its status. Status Green Amber Description HDD access Blinking — Ongoing hot-p[...]

2 System setup[...]

This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.[...]

17 Setting up the system Pr e-installation requir ements Selecting a site Before unpacking and installing the sy stem, select a suitable site for the system for maximum efficiency . Consider the following factors when choosing a site for the system: • Near a grounded power outlet • Clean and dust-free • Stable surface free from vibration • [...]

2 System setup 18 Connecting peripherals The color-coded I/O ports on the rear panel support a variety of compatible peripherals. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord wh ere it will be walked on or pinched by items placed against it . The server is desi[...]

19 T ur ning on the system After making sure that you have properly set up the system, applied power , and connected all the necessary peripherals, you can now power on the system. T o turn on the system, press the power button on the front panel. The system starts up and displays a welcome message on the monitor . After that, a series of power-on [...]

2 System setup 20 Power - on pr oblems If the system fails to boot after you have applied power , check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power outlet to the power cord socket on the rear pa nel. Make sure that the cord is pro[...]

21 T ur ning of f the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other OS sh utdown procedures, refer to the related user documentation. T o turn off the system via softwar e: 1P r e s s Ctrl + Alt + Delete on the attached keyboard or[...]

2 System setup 22[...]

3 System upgrade[...]

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.[...]

25 Installation pr ecautions Before you install any server comp onent, it is recommended that you read the following sections first. These sections cont ain important ESD precautions along with pre-installation and post-installation procedures. ESD pr ecautions Electrostatic discharge (ESD) can da mage static-sensitive hardware components, such as [...]

3 System upgrade 26 Pr e-installation instructions Perform the steps below before you open the server or before you remove or replace any component. W ar ning! Failur e to properly turn off the server befor e you start perform any hardwar e configuration may cause serious damage and bodily harm. Do not attempt the procedur es described in the follo[...]

27 Opening the server Caution: Before you proceed, make su re that you have turned off the system and all peripheral s connected to it. Read the " Pre-installation instructions " section page 26. Y ou need to open the server before you can install upgrade components. The front bezels and (l eft) side panel are removable to allow access to[...]

3 System upgrade 28 (3) Slide the side panel toward the rear of the chassis to detach it. Removing the fr ont bezels 1 Remove the side panel. 2 Remove the front bezels. There are two front bezels protecti ng the 5.25-inch drive bays and the HDD bay . Remove the top bezel first. (1) Release the top bezel retention tabs from the chassis interior . (2[...]

29 Configuring a 5-25 inch storage device The three 5.25-inch device bays suppo rt a variety of storage devices for additional storage capacity and scalab ility . Go to page 5 for a list of supported storage devices. By default, the system ships with a DVD-ROM drive installed on the topmost device bay . Y ou can choose to replace this default drive[...]

3 System upgrade 30 4 Use a flat-blade screwdriver to pry the dummy bezel off the device bay where you intend to inst all the new storage device. Keep this dummy bezel for future reinstallation. 5 Install the new 5.25-inch storage device. (1) Move and hold the DVD drive release slider of the unlock position . (2) Slide the new 5.25-inch drive into [...]

31 Configuring a har d drive The Altos G330 HDD cage bay accommodates both hot-plug and easy-swap HDD cage models. The ma in difference between these two cage models is the presence of a backplane board on the rear side of the hot-plug HDD cage. Both cage mo dels support up to four SA T A II or SAS hard disk drives. Users have the option to purchas[...]

3 System upgrade 32 T o r emove an easy-swap hard drive: 1 Remove the side panel from the chassis. Go to page 27 for instructions. 2 Disconnect the data and power cables from their HDD connectors. The figure below shows the cable connections for a SAS HDD connected to an optional SAS/SAS RAID expansion card. Easy-swap HDD configuration also support[...]

33 T o install a hot-plug har d drive: 1 If necessary , unlock the HDD bay bezel, then pull it open. 2 Pull out the dummy HDD carrier from the cage. 3 Prepare the new blank HDD carrier for installation. (1) Remove the four screws that secures the blank frame. Y ou will use these screws to secure the hard disk later . (2) Detach the plastic frame fr[...]

3 System upgrade 34 4 Align the new hard disk with the HDD carrier , then secure it with the four screws you removed in step 3-1. 5 Install the new hard drive into the cage. (1) Slide the drive into the cage with the ejector lever still extended. (2) Make sure that the drive is properly inserted before pushing the lever back until it clicks into pl[...]

35 Upgrading the pr ocessor Altos G330 has one LGA775 processor socket that supports a variety of Intel processor models. Refer to page 3 to for a list of these supported processor options. This section explains the procedur es for removing and installing the processor and heat sink-fan. Pr ocessor configuration precautions • Handle the processor[...]

3 System upgrade 36 4 Remove the HSF from the chassis. The HSF type will depend on the default processor model. The figures below show the HSF type s available for the Altos G330 system. (1) Disconnect the processor HSF cable from its mainboard connector . (2) Loosen the four HSF mounting pins. (3) T wist the HSF sightly to bre ak the thermal greas[...]

37 6 Remove the default processor . W ar ning! The pr ocessor becomes very hot when the system is on. Allow it to cool off first befor e handling. (1) Press down on the socket lever while pulling it towards the center of the mainboard to dise ngage it from the socket hook. (2) Fully open the load lever . (3) Press the rear tab with your finger tip [...]

3 System upgrade 38 10 Install the new processor . (1) Hold the processor by its edges, then insert it in the socket. Make sure that the alignment ta bs on the socket fit the two notches located on the edge of the processor . The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins. (2[...]

39 12 Reinstall the HSF assembly . The HSF type will depend on the new processor model. The figures below show the HSF types available for the Altos G330 system. (1) Align then insert the HSF on top of the retention plate. (2) T ighten the four mounting pi ns a few threads in, observing a diagonally opposite pattern, then tighten them completely to[...]

3 System upgrade 40 Upgrading the system memory This section explains the proced ures for removing and installing a memory module. Altos G330 has four DDR2-533/667 DIMM slots. Each slot supports 512 MB, 1 GB or 2 GB memory modules. The maximum memory capacity is 8 GB. System memory interface Altos G330 has four DIMM slots divided into two memory ch[...]

41 • DIMMs on channel A (DIMM1A and 2A) are paired with DIMMs on channel B (DIMM1B and 2B) to enable two-way interleaving. When only two DIMMs are being used, the population order must be DIMM1A and DIMM1B to ensu re dual-channel operating mode. • For best performance and dual-channel interleave operation, DIMM modules must be installed or remo[...]

3 System upgrade 42 T o r emove a memory module: 1 Perform the pre-installation in structions described on page 26. 2 Lay the server on its si de (components showing). 3 If necessary , remove any cables that prevent access to the DIMM slots. 4 Locate the memory module you intend to remove. 5 Remove the memory module. (1) Press the retaining clips o[...]

43 T o install memory module: 1 Perform steps 1 through 3 of the previous section. 2 Select an empty DIMM slot. 3 If necessary , open the holding clips of the selected DIMM slot. 4 Remove the new memory module from its protective packaging, handling it by the edges. 5 Install the new memory module. (1) Align the module so that the notch on the slot[...]

3 System upgrade 44 Installing an expansion car d This section explains how to install an expansion card. Altos G330 has four PCI bus slots wi th three separate bus segments, namely: • One PCI Express x8 bus slot with x4 throughput • One PCI Express x8 bus slot with x8 throughput • T wo 32-bit/33 MHz/3.3V PCI bus slots T o install an expansio[...]

45 Caution: Do not discard the slot cover . If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. 5 Remove the expansion card from its protective packaging, handling it by the edges. 6 Install the new expansion card. (1) Insert the card into the selected slot. Make sure that the card i[...]

3 System upgrade 46 7 Connect the necessary cables to the expansion card as required. 8 Observe the post-installation ins tructions described on page 26. When you turn on the system, the BIOS setup automatically detects and assigns resources to th e new device (applicable only to Plug-and-Play expansion cards).[...]

47 Replacing the CMOS battery Altos G330 uses a a lithium battery that powers the CMOS RAM when the system is turned off. When ba ttery life starts to drain, it loses voltage, and the system settings stored in CMOS RAM (for example, the date and time values for the RTC— real time clock) may be wrong. Contact your local Acer service repr esentativ[...]

3 System upgrade 48 T o r eplace the CMOS battery: 1 Perform the pre-installation in structions described on page 26. 2 Lay the server on its si de (components showing). 3 If necessary , remove any cables that prevent access to the CMOS battery socket. 4 Remove the CMOS battery . Caution: Removing the CMOS battery will clear the contents of the CMO[...]

49 7 Install the new CMOS battery . (1) Insert the new battery into its so cket with the positive (+) side facing the processor socket. (2) Make sure the retainer tab secures the battery in place. 8 Observe the post-installation in structions described on page 26. 9 Run the BIOS setup utility . 10 Under the Exit menu you can either load the system [...]

3 System upgrade 50[...]

4 System BIOS[...]

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.[...]

53 BIOS overview BIOS setup is a hardware configurat ion program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, ther e is no need to run this utility . Y ou will need to run this utility under the following conditions: • When changing the system configuration settin[...]

4 System BIOS 54 Entering BIOS setup 1 T urn on the server and the monitor . If the server is already turned on, close all open applications, then restart the server . 2 During POST , press F2 . If you fail to press F2 before POST is comple ted, you will need to restart the server . Note: If you are unable to access BIOS setup, you need to clear th[...]

55 • + and - keys – Select a value for the cu rrently selected field (only if it is user-configurable). Press thes e keys repeatedly to display each possible entry , or the Enter key to choose from a pop-up menu. •E s c – If you press this key: • On one of the primary menu screens, the Exit menu displays. • On a submenu screen, the prev[...]

4 System BIOS 56 BIOS setup primary menus The Setup menu bar displays the eight primary BIOS Setup menus, namely: Main menu •M a i n •A d v a n c e d •S e c u r i t y • Server Management • Boot Options • Boot Manager • Error Manager •E x i t Parameter Description Option Logged in as The kind of account used to logged into the system[...]

57 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware compone nts and system functions. Select a submenu item, then press Enter to access the related submenu screen. POST Error Pause Select whether to wait for user intervention (Enabled) or proceed with boot-up (Disabled)—when possible—if a [...]

4 System BIOS 58 Pr ocessor Parameter Description Option Processor Family Identifies the Intel processor line to which the system processor belongs. Core Frequency System processor frequency System Bus Frequency Front side bus frequency L2 Cache RAM System processor second-level cache size CPUID Register The CPUID register value consists of bit fie[...]

59 Memory Execute Disable Bit Select whether to enable the Intel Execute Disable Bit (XD) functi on. The XD function allows the processor to divide the system memory into areas for storage of processor instructions or for storage of data. When a malicious worm attempts to insert code in the buffer , the processor disables code execution, preventing[...]

4 System BIOS 60 IDE Contr o ller Memory Channel A/B Slot 0/1 The memory size installed on each of the DIMM slots. Memory Correction Select whether to enable the ECC (Error Correction Code) even t logging function. ECC Non-ECC Parameter Description Option Onboard P A T A Controller Select whether to enable the system to detect the onboard P A T A c[...]

61 Serial Port Primary IDE Master Specifies the IDE device conn ected to the master port of the primary IDE channel. Primary IDE Slave Specifies the IDE device connec ted to the slave port of the primary IDE channel. SA T A Port 0/1/ 2/3/ Display the drive name and ca pacity of the hard drives connected to the SA T A ports. Parameter Description Op[...]

4 System BIOS 62 USB Configuration Parameter Description Option Module V ersion USB driver ve rsion loaded in the system USB Devices Enabled List of currently enabled USB devices USB Controller Select whether to enable the onboard USB ports. Enabled Disabled Legacy USB Support Legacy USB support refers to system support for USB mice/keyboards in a [...]

63 PCI Parameter Description Option Intel 82573E GbE Select whether to enable the onboard Intel 10/100/1000 82573E Gigabit Ethernet Controller chipset. Enabled Disabled[...]

4 System BIOS 64 Power Parameter Description Option After Power Failure Defines the power state to resume to after a system shutdown that is due to an interruption in AC power . When set to Last State , the system will return to the active power state prior to shutdown. When set to Power Off , the system remains off after a power failure. When set [...]

65 Boot Configuration Parameter Description Option NumLock Select the Num Lock key behavior during system boot-up. On Off[...]

4 System BIOS 66 Har dwar e Health Configuration Parameter Description Option Hardware Monitor Press Enter to view the Hardware Monitor screen which displays a real-time record of the system temperature, fan speed, and voltage. The fo llowing screen is a sample hardware monitor log. Auto Fan Control Select whether to enable Auto Fan Control. In thi[...]

67 Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Description Option Admin Password This field indicates whether an administrator password has been assigned. Not Installed Installed User Password This field indicates whether a user password has been assi[...]

4 System BIOS 68 There are two types of passwords that you can set. • Admin password Entering this password will allow th e user to access and change all settings in the Setup utility . • User password Entering this password will restri ct a user’ s access to the Setup menus. T o enable or disable this field, an admin password must first be s[...]

69 3 Retype the password to verify the first entry then press Enter again. 4P r e s s F10 . 5S e l e c t Ye s to save the new password and close the Setup utility . T o change a system passwor d: 1 Use the up/down keys to select a password parameter , then press Enter . 2 T ype the original password then press Enter .[...]

4 System BIOS 70 3 T ype a new password then press Enter . 4 Retype the password to verify the first entry then press Enter again. 5 Press F10 . 6S e l e c t Ye s to save the modified password and close the Setup utility .[...]

71 T o r emove a system password: 1 Use the up/down keys to select a password parameter , then press Enter . 2 Enter the current password then press Enter . 3P r e s s Enter twice without entering anything in the new and confirm password fields. 4 After doing this, the system automatically sets the related password parameter to Not Installed . T o [...]

4 System BIOS 72 Server Management menu Parameter Description Option Clear Event Log Select whether to delete all event log entries during the next system boot-up. Enabled Disabled Event Logging Select whether to al low logging of DMI (Desktop Management Interface) system events. Enabled Disabled ECC Event Logging Select whether to al low logging o[...]

73 Enter AMTBx Setup Select whether to enable access to the Intel Management Engine BIOS Extension setup screen. This setup screen is used to enable either Intel AMT or ASF 2.0, not both. Enabled Disabled Boot to Network Select whether to enable the Preboot Execution Environment (PXE, remote system boot-up). Enabled Disabled View Event Log Press En[...]

4 System BIOS 74 Console Redir e ction Parameter Description Option Console Redirection Select whether to enable console redirection. Console redirection enables users to manage the system from a remote location. Enabled Disabled Flow Control Assign control for the console redirection flow . None RTS/CTS Baud Rate Select the baud rate for console r[...]

75 System Information The System Information submenu is a simple display page for basic system ID information. Items on th is screen are non-configurable. Boot Options menu The Boot Options menu allows you to set the boot time-out value and drive priority during system boot-up. By default, the server searches for boot devices in the following order[...]

4 System BIOS 76 Parameter Description Option Boot T imeout Set the predefined time period (in seconds) before the system boots up. Note: Setting the Boot T i meout to 65535 will disable the boot timer . 10 Boot Option # 1-4 Set the boot device opti ons to determine the sequence in which the server checks which device to boot from. Select a boot or[...]

77 Err o r Manager Every time the server is powered on, it performs a series of diagnostic tests that checks firmware and assemb lies to ensure that the server is properly functioning. This is refe rred to as Power–On Self–T est or POST . If POST detects an error , it either displays an error message or emits a beeping sounds. For more in forma[...]

4 System BIOS 78 Exit menu The Exit menu displays various options to quit from the BIOS setup. Highlight any of the exit options, then press Enter . Parameter Description Save Changes and Exit Once you have completed the system configuration changes, select this option to close Setup and reboot the server so the new system conf iguration settings c[...]

79 Save as User Default V alues After customizing the config uration settings based on your computing preferences, you can save them as user default values. If you ev er clear the CMOS RAM or perform a BIOS upgrade, you ha ve the option to reload these preferred Setup values without having to manually enter them again. Note: Make sure to select th [...]

4 System BIOS 80 Clearing the CMOS RAM Y ou may need to clear the Setup configuration values stored in the CMOS RAM if the configuration has been corrupted, or if incorrect settings made in the Setup utility have caused error messages to be unreadable. Clearing the CMOS RAM removes the administrator password. Clearing the CMOS RAM can be done eithe[...]

81 Upgrading the BIOS The BIOS upgrade utility allows you to upgrade the BIOS in flash memory . The code and data in th e upgrade file include the following: • Onboard system BIOS, including th e recovery code, latest version of the Setup utility , and strings. • Onboard video BIOS, and othe r option ROMs for devices embedded on the mainboard. [...]

4 System BIOS 82 T o upgrade the BIOS: Important: Before performing a BI OS upgrade, make sure to connect the server to a reliable uninterruptible power supply (UPS) to prevent a power outage or other unexpected interruption. Such interruption can corrupt the BIOS code and damage the system. 1 Follow the instructions in the read me fi le that came [...]

5 System tr oubleshooting[...]

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.[...]

85 Pr e-tr oubleshooting procedur e If you encounter any problem, ensu re first that th e system has the latest BIOS version. In addition to the BIOS, also update any drivers used for components that you have installed in the system, such as video drivers, network driv ers, and storage drivers. Resetting the system Before going through in-depth tro[...]

5 System troubleshooting 86 Initial system startup pr oblems Problems that occur at initial syste m startup are usually caused by an incorrect installation or configurat ion. Hardware failure is a less possible cause. If the problem you ar e experiencing is with a specific application, see the "There is problem with the software program" [...]

87 Initial tr oubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you’re encountering. • AC power is available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord proper ly plugged into the power supply module socket? and connected to a NEMA 5-15R outlet[...]

5 System troubleshooting 88 Har dwar e diagnostic testing This section provides a detailed a pproach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server , turn of f the system and any peripheral devices. Failure to do so can cause permanent dama ge to the s[...]

89 V erifying the condition of the storage devices As POST determines the system confi guration, it tests for the presence of each storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly . Check the activity indicators for the hard driv e(s), DVD-ROM drive, floppy drive, and any other 5[...]

5 System troubleshooting 90 Component tr oubleshooting Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply mo dule is properly installed. • Make sure the power cord is connected correctly . • Make sure that [...]

91 HDD activity indicator does not light. Do the following: • Make sure the HDD data and power cables are connected correctly . • Check that relevant switches and jumpers on the hard drive and on the backplane board (for hot- plugs HDD) are set correctly . DVD drive activity indicator does not light. Do the following: • Make sure the IDE and [...]

5 System troubleshooting 92 Network connection indicators do not light. Do the following: • Check the cabling and network equipment to make sure that they are in proper condition. • Reinstall the network drivers. • T ry another port or hub on the switch. Network activity indicators do not light. Do the following: • Make sure the correct net[...]

93 No characters appear on the monitor . Check the following: • Is the keyboard functioning? T est it by turning the Num Lock function on and off to check if the Num Lock indicator lights up. • Is the monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system? • Are the brightness and contrast contro[...]

5 System troubleshooting 94 POST beep codes The table below lists the POST error b eep codes. Prior to system video initialization, the BIOS uses these be ep codes to inform users of error conditions. Note that not all error conditions are supported by BIOS beep codes. Number of beeps Possible cause Corr ective action 1, 2, or 3 Memory error Reseat[...]

Appendix A: Intel Active Management T echnology[...]

This appendix gives an overview of Intel Active Management T echnology , as well as instructions for the initial IAMT BIOS configuration.[...]

97 Intel AMT overview The onboard Intel 82573E Ethernet controller has built-in support for Intel AMT . This technology enable s system administrators to monitor and protect their networked comput ing assets, even in situations where the client system is ordinar ily inaccessible (such as a crashed hard drive or a locked operating system), reducing [...]

Appendix A: Intel Active Management T echnology 98 Intel AMT BIOS Extension menu The first step in configuring a client system requires access to the Intel AMT BIOS Extension Menu. The client system is the system that you will access using Intel AMT . This system must be equipped with an Intel PRO Network Connection which incorp orates Intel AMT te[...]

99 Configuring the initial IAMT BIOS settings Important: IAMT BIOS options #4 (P rovisioning Server), #6 (Un- provision) and #8 (SOL/IDE-R) ar e only used when provisioning Intel AMT in an Enterprise environment. Do not adjust these options unless instructed to do so by your Enterprise mode software vendor . 1 In the Administrator password pr ompt,[...]

Appendix A: Intel Active Management T echnology 100 3 Set the new IAMT admin password, then press Enter . As a security precaution, the clie nt system will not be accessible over the network until the default password is changed. Important: Y ou must use a strong passw ord. Strong passwords are between 8 and 32 characters long, have at least one up[...]

101 6S e l e c t TCP/IP , then press Enter . By default, DHCP is enabled. If you disable DHCP , then you must enter the following TCP/IP settings: • IP address. This address must be unique for your network; it is different from the IP address configured under the client OS. • Subnet mask • Default gateway address (optional) • Preferred DNS [...]

Appendix A: Intel Active Management T echnology 102 7S e l e c t Provisioning Model , then press Enter . 8 Set the field to Small Business . 9 Select VLAN, then press Enter . 10 Enable or disable the VLAN support as necessary . This setting must match the OS adapter configuration. 11 Press Esc to close the BIOS Extension The system will continue to[...]

Appendix B: SA T A RAID configuration[...]

This appendix explains how to use the SA T A RAID configuration utilities for creating a RAID volume in SA T A drives.[...]

105 SA T A RAID configuration utilities Altos G330 supports onboard SA T A RA ID from both Intel and LSI SA T A RAID functions. Y ou need to enable either function in the BIOS Setup Utility before you can configure a SA T A RAID volume. Caution: Creating a RAID volume erases all data previously saved in the hard drives. Make sure th at you back up [...]

Appendix B: SA T A RAID configuration 106 Entering the onboar d Intel SA T A RAID Configuration Utility Note: There must be more than two SA T A hard drives installed in the system, otherwise the Intel Matrix Storage Manager option ROM will be disabled. During POST , press Ctrl - I in the Intel Matrix Storage Manager option ROM prompt. Cr eating th[...]

107 Onboar d LSI SA T A RAID configuration This section briefly shows how to create a RAID 1 volume using the onboard LSI SA T A RAID function. Enabling the onboar d LSI SA T A RAID function 1 T urn on the server and the monitor . 2 During POST , press F2 to access the BIOS Setup Utility . 3 Select the Advanced | IDE Controller submenu. 4 Change th[...]

Appendix B: SA T A RAID configuration 108 Cr eating the RAID 1 volume 1 In the onboard LSI RAID Configuration Utility , select Configuration from the Managemen t menu. 2S e l e c t New Configuration from the Configuration menu, then select YES to continue. An array selection window displa ys the devices connected to the current controller . 3 Press[...]

Appendix C: SAS RAID configuration[...]

This appendix explains how to use the SAS configuration utility for creating a RAID volume in SAS/SA T A drives.[...]

111 SAS RAID configuration support SAS RAID in the Altos G330 system requires the installation of the optional Adaptec 44300 SAS controller board. Contact your local Acer representative for information on how to purchase this item. Caution: Creating a RAID volume erases all data previously saved in the hard drives. Make sure th at you back up impor[...]

Appendix C: SAS RAID configuration 112[...]

113 Index Numerics 5.25 inch device bays install 29 location 7 supported devices 5 A Adaptec SAS 44300 HostRAID 111 admin password 68 Aptio Setup Utility, see BIOS setup utility 54 B Basic Input/Output System, see BIOS 53 BIOS clear CMOS jumper 12 clear CMOS RAM 80 CMOS RAM 53 configure 54 factory default settings 78 overview 53 POST error messages[...]

114 SAS RAID configuration 111 SATA RAID configuration 105 troubleshooting 91 hardware monitor specification 6 view log 66 HDD fan location 9 mainboard connector 10 HDD, see hard disk drive 5 heat sink-fan cable connector 10 install 39 remove 36 hot-plug HDD activity indicator 14 backplane board 11 install 33 remove 31 HSF, see heat sink-fan 5 I I/[...]

115 socket location 10 upgrade 35 upgrade precautions 35 PS/2 keyboard port 8 PS/2 mouse port 8 R RAID configuration Adaptec SAS 44300 HostRAID 111 Intel SATA RAID 105 LSI SATA RAID 107 rear panel 8 remote system management console redirection 74 Intel AMT 72 PXE 73 S SATA RAID configuration Intel SATA RAID 105 LSI SATA RAID 107 security keylock 7 [...]

116 initial checklist 87 initial startup problems 86 memory problem 91 network problems 92 POST beep codes 94 power indicator problem 90 software program problem 92 system reset 85 USB device problems 92 U USB ports BIOS settings 62 front 7 rear 8 troubleshooting 92 user password 68 W Wake on LAN 64 WOL, see Wake on LAN 64[...]