Acer Altos R510 инструкция обслуживания
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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Acer Altos R510. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Acer Altos R510 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Acer Altos R510 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Acer Altos R510, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Acer Altos R510 должна находится:
- информация относительно технических данных устройства Acer Altos R510
- название производителя и год производства оборудования Acer Altos R510
- правила обслуживания, настройки и ухода за оборудованием Acer Altos R510
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Acer Altos R510 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Acer Altos R510 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Acer, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Acer Altos R510, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Acer Altos R510, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Acer Altos R510. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Acer Altos R510 User’ s Guide[...]
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Changes may be made peri odically to the infor mation in this publication without obligation to notify any person o f such revision or changes. Such changes wi ll be inco rporated in new editions of this ma nual or supplementary docum ents and publications. This company makes no representations or warra nties, either expre ssed or implied, with res[...]
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iii Notices FCC notice Class A devices do not have an FCC l ogo or FCC IDE on the label. Cl ass B devices have an FCC lo go or FCC IDE on the la bel. Once the cla ss of the device is determined, refer to t he followin g corresp onding statement. Class A equipment This device has been tested and foun d to comply with the limits for a Class A digita [...]
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iv Peripheral devices Only periphera ls (input/out put devices, t erminals, pr inters, etc.) certified to comply with the Cla ss A or Class B limits ma y be attached to this equipmen t. Operation wi th nonc ertified periphe rals is likely to result in interference to radio and TV reception. Caution: Changes or modifications no t expressly ap proved[...]
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v Important safety instructions Read these instructions carefully. Sa ve these instructions for future reference. 1 Follow all warn ings and instru ctions marked on the product. 2 Unplug this produ ct from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cl eaners. Use a damp cloth for cleaning. 3 Do not use this product near [...]
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vi a When the power cor d or plug is damage d or frayed b If liquid h as been spilled into the product c If the product ha s been exposed to rain or water d If the product does not operat e normally when t he opera ting instructions are followed . Adjust only those controls that a re covered by the operat ing instructi ons since impro per adjustmen[...]
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Notices iii FCC notice iii Class A equipment iii Shielded cables iii Peripheral devices iv Use conditions iv Canadian users iv Laser compliance stateme nt iv Important safety instructions v 1 System information 1 Product briefing 3 Processor 3 Memory subsystem 3 Storage 4 Graphics interface 4 Networking 4 I/O ports 4 Caring featu res 5 Product spec[...]
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Selecting a site 25 Checking the package c ontents 25 System startup 26 Turning on the system 26 Turning off the sys tem 26 Power-on probl ems 27 4 Configuring the system 29 Upgrading the system 31 Installation precautions 31 ESD precautions 31 Preinstallation instructions 31 Post-installation instruct ions 32 Opening the ser ver 33 Before opening [...]
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Installing a DVD/CD-R W or CD-ROM Drive into Slimline Bay (Back- plane Installed) 66 Removing a DVD/CD-RW or CD-R OM Drive from the Slimline Bay (Backplane Installe d) 68 Installing DV D/CD-RW or CD-ROM Drive i nto Slimline Bay (No Backplane Installed ) 69 Installing and Removing a PCI Riser Connector 72 Installing a PCI Riser Connector 72 Removing[...]
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6 Troubleshooting 143 Resetting the System 145 Problems following In itia l System Installation 145 First Steps Checklist 145 Hardware Diagnostic Testing 146 Verifying Proper Operation of Key System Lights147 Confirming Lo ading of the Operat ing System 147 Specific Problems and Corrective Ac tions 147 Power Light Does Not Light 148 No Characters A[...]
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Required Inst allation Position of the CM A 170 Installing the CMA on the Slid e Rails 171 Placing and Sec uring Cablin g Within the CMA 172 General Safety Information 173 Appendix C: Sensor Table 175 Sensor Tabl e 177 Appendix D: SATA RA ID Configuration 179 Configur ing the onboard SATA RAID 181 How to enable the onboard SATA RAID function 181 Lo[...]
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1 System information[...]
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The Acer Altos R510 is a rack optimised dual processor system loade d with features. The system uses next gener ation technology to offer excellent performance for cost sensitive applications.[...]
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3 Product briefing This sectio n provides bas ic information concerning th e configur ation of your Altos R510 system. Processor • Single or dua l Intel ® Xe on TM processors with 800 MHz FSB • CPU Hy per-Thre ading TM Technology support • Supports Extended memory 64bit technology (EM64T) Memory subsystem • Six (184 - pin) DIMM slots • D[...]
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1 System information 4 Warning! Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, bankin g and stacking technology, an d vendor should be installed in th e Altos R510. Storage • Slim-type IDE C D-ROM/DVD-ROM dri ve • Slim-type 3.5 inch Floppy disk drive (opt ion[...]
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5 Serial ATA ports • Two SATA ports Service ID • Front service ID button • Front and rear service ID LED Operating Systems supported • Microsoft ® Windows ® Server 2003 • Red Hat Enterprise Linux 3.0 • Novell NetWare 6.5 • SCO Unix ware 7.1. 4 • SCO OpenServer 5.0.7 RAID (Optional) • Embedded SATA Software RAID 0,1 supported Car[...]
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1 System information 6 Product specification summary Highlighte d below are the system’s key features: • Single or dual Inte l ® Xeon TM processor supporting Hyper-Threading Technology • 800 MHz FSB supports processor speeds from 3.6 GHz and above •I n t e l ® E7320 chipset consisting of: •I n t e l ® E7320 Memory Controller Hub (MCH) [...]
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2 System tour[...]
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This chapter provides locations of various components and ports and instructions on how to set up the system.[...]
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9 System board Connector and Header Locations The mainboard of the R510 become s a ccessible once you open the system. The figure below is provided to help you indent ify and locate connect ors, sl ots and ports. Item Description A Serial Port A B Battery C Full-height PCI slot D Low-profile PCI slot E Back panel I/O ports F serial port selection j[...]
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2 System tour 10 G DIMM sockets (DIMM 1B, 1A, 2B, 2A, 3B, and 3A) H Processor 1 fan header I Processor 1 socket J Processor 2 socket K Processor 2 fan header L +12V processor power connector M Fan board connector N Floppy connector O PCI fan conne ctor P IDE connectors Q 100-pin Floppy/Front Panel/ATA connec tor R Main power connector S 50-pin fron[...]
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11 Configuration Jumpers Jumper Name Pins What happens at system reset?? J1H2 Password Clear 1-2 If these pins are jumpe red, administrator and user passwords will be cleared on the next reset. These pins should not be jumpered for n ormal operation. 2-3 These pins should be jumpered fo r normal system operation J1H3 Recovery Boot 1-2 If these pins[...]
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2 System tour 12 Serial Port Configuration Jumper J15H CMOS Clear 1-2 If these pins are jumpe red, the CMOS settings will be cleared on the next reset. These pins sho uld not be jumpered for normal operation . 2-3 These pins should be jumpered fo r normal system operation. Pins What happens at system reset?? 1-3 Serial port is configured for DCD to[...]
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13 BIOS Select Jumper Pins What happens at system reset?? 1-2 System is configured for normal operation 2-3 Force BIOS to lower bank J1A4 3 BIOS Select 1-2: Normal Operation (Default) 2-3: Force to Lower Bank 3[...]
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2 System tour 14 Back Panel Connectors Item Description A PS/2 Mouse port B PS/2 Keyboard port C Com Port (RJ-45 connector) D Gigabit LAN # 1 Port (RJ45) E Gigabit LAN # 2 Port (RJ45) F Video Port G USB port #1 H USB port #2 TP00943 A F C D E G H B[...]
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15 The NIC LEDs at the right and left of each NIC provide the foll owing information. LED Color LED State Description Left LED Off No network connection Left LED Solid Amber Network connection in place Left LED Blinking Amber Transmit/receive activity Right LED Off 10 Mbps connection (if left LED is on or blinking) Right LED Solid Amber 100 Mbps co[...]
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2 System tour 16 External and internal structure Front view (with bezel) Front view (w/o bezel) No. Description A Name Plane BL E D s No. Description A Slimline DVD/CD-RW, CD-ROM or FDD B ay B 3.5” HDD Bay A B[...]
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17 Front panel Front Panel LED and Buttons description Item Description A LAN #2 Activity LED B L AN #1 Activity LED C Power button DP o w e r L E D E Hard Drive Activity LED F System Status LED G Service ID LED H Service ID Button I System R eset B utton JU S B c o n n e c t o r K Recessed NMI Button (Tool Required) LV G A c o n n e c t o r L J K [...]
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2 System tour 18 Control Button Functions LED Indicator Status Item Description Power/ Sleep button Toggles the system power on /off. Sleep button for ACPI-compatible operating systems. Reset button Reboots and initializes the system. ID button Tog gles the front panel ID LED and th e baseboard ID LED on and off. The baseboard LED is visible from t[...]
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19 Note: If the s ystem is powered down wit hout going through th e BIOS, the LED state that was in effect at the time of the power-down is restored when the system is powere d back on or until the BIOS c lears the LED. If the sys tem is not powered down norm ally, the Power LED may blink and the System Status LED may be off due to a failure or con[...]
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2 System tour 20 Rear view Item Description A PS2 Mouse Port B Low profile PCI card bracket C Full height PCI card bracket D AC Power receptacle E PS2 keyboard Ports F RJ45 Serial B port G LAN #1 Connector H LAN #2 Connector I Vide o Connector J USB #1 Connector K USB #2 Connector L Power Supply Fans[...]
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21 Optional Peripherals Item Description A Slim-line Device cage, supp ort for FDD / DVD / CD-ROM drive B Hard Drive Bays (3) A B[...]
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2 System tour 22 Internal components Item Description A Slimline drive bay B Backplane (optional) C Power supply air baffle D Power supply E PCI add-in card riser assembly F Server board G Processor air duct H Fan module I C ontrol panel J Hard drive bays TP012 9 A B C D E F G H I J[...]
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3 Getting Started[...]
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This chapter gives in formation on sett ing up and starting to use your system[...]
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25 Setting up the system Preinstallation requirements Selecting a site Before unp acking an d installing t he system, se lect a suitab le site for the system for maximum efficiency. Consider th e following fact ors when choosi ng a si te for the syste m: • Near a grounded power outlet • Clean and dust-free • Stable surface f ree from vibratio[...]
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3 Getting Started 26 System startup Turning on the system After making sure that you have properly set up the system and connecte d all the req uired cables , you can now power on the system. To power on the system, pres s the power button on the front panel. Refer to “Front view (w/o bezel)” on page 16, for help locating the power button. The [...]
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27 Power-on problems If the system does not boot after you have applie d power, check the following factors that might ha ve caused the bo ot failure. • The external power cable may be loosely connected. Check the power cable connec tion from the power source to the power cable socke t on the rear panel. Make su re that the cable is properly c on[...]
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3 Getting Started 28[...]
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4 Configuring the system[...]
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This chapter discusses the precautionary measures and installat ion procedures you need to know when upgrading the system.[...]
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31 Upgrading the system Certain components of th e Altos R510 are upgradeable such as the drives, the CPU, the memory, and th e expansion cards. However, for safety purposes, we do not re commend that you perform these upgrades yourself. If you want to replace or upgrade any of these components, contact your Acer dealer or a qualifie d service tech[...]
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4 Configuring the system 32 4 Follow the ESD precautions described in this section when handling a server component. 5 Remove any expansion board(s) or peripheral(s) that block access to the DIMM socket or other component connector. See the following sections for specific installati on instructions on the component yo u want to install. Warning! Fa[...]
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33 Opening the server Caution! Be fore you proceed, make sure that you have turned off your system and all peripherals conn ected to it. Read the “Preinstallation instructions” on page 31. You need to open th e Altos R510 before you can install additional components. The top panel is remova ble to allow access t o the system’s internal compon[...]
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4 Configuring the system 34 5 While holdin g the blue button (B) at t he top of the chassis in, slide the top cover back un til it stops (C). 6 Lift the cover straight up to remove it from the platform. C B A[...]
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35 Installing the Chassis Cover 1 Place the cover over the chassis so that the side edges of the cover sit just inside the chassis sidewalls. 2 Slide the cover forwar d until it clic ks into place (A). 3 ( Optional) Insert the sh ipping screw (B) at th e center of the top cover. 4 Reconnect all peripheral de vices and the AC pow er cord. B A[...]
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4 Configuring the system 36 Removing and Installing the Front Bezel Removing the Front Bezel Use the steps below to remove the front bezel. 1 Pull the bezel out from the chassis. Installing the Front Bezel Use the steps below to install the Al tos R510’s front b ezel. The front bezel is op tional. 1 Push the bezel onto the front of the chassis un[...]
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37 Removing and Installing the Processor Air Duct Always operate your Altos R510’s chas sis with the proces sor air duct in place. The air duct is required for proper airfl ow within the chassis. For instructions on adding or repl acing a processor, first remove the processor air duct and th e process or air dam, and then see page 83 for instruct[...]
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4 Configuring the system 38 the power supply. Use ca ution not to pinch or disengate cables that may be near or under the air duct. Removing and Installing the Air Baffle Some installation processes will requ ire that you remove the air baffle that is placed behind th e hard driv e bays, next to the fan module near the front of your server. The ste[...]
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39 5 Pull up on the air baffle to remo ve it. See the figure below. You may need to remove or hold cables out of th e way. TP0131[...]
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4 Configuring the system 40 Installing the Air Baffle 1 Lower the baffle into t he chassi s between the power supply and the drive bay area, to the left of the fan module. 2 While setting the baffle into pl ace, route the cables beneath it appropriately. 3 Fit the tab that extends from t he front of the baffl e under the drive bay area. 4 Line up t[...]
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41 Installing and Removing a Hard Disk Drive Up to three hard drives of one of the followi ng types can be installed, depending on the hard drive in stallation op tion used in your server chassi s and the dri ves suppo rted by your server board. 1 Three fixed SATA drive s or three fi xed SCSI drives if the fixed drive kit is installe d. 2 Three hot[...]
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4 Configuring the system 42 6 Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carr ier. Two screws are at each side of the ret ention device or the hard d rive. Stor e the plastic retention device for future use. 7 With the drive circui t-side down, position the connector end of th[...]
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43 9 Insert the drive into the bay until it clicks into place. 10 If it is not already in stalled, c onnect the SATA power cable adapter to the 3x2 power supply cable that extends from your power supply. See letters “A” and “B” in the figure below. The power cable adapter was provided to you with the fixed drive kit. A B[...]
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4 Configuring the system 44 11 For each drive you in stall, rout e one SATA da ta cable fro m the server board or add-in card to th e hard drive, with the right-angle end of the SATA data cable connec ted to the server board or add- in card SATA connector. See your server board documentation or add-in card docu mentation for assi stance in locating[...]
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45 15 See letter “B” in the figure be low and the a rrow that leads from this letter to the comp onent in the chassis. This component is the air baffle that is referred to in the following steps. The le tter “B” points to the cutout that is refer red to. 16 Power cables for drives installed to the right side of the a ir baffle must be route[...]
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4 Configuring the system 46 18 (Optional) Install the fron t bezel. For instructions, se e “Removing and Installing th e Front Bezel.” 19 Install the chassis cove r. For instructions, see “Installing the Chassis Cover.” 20 Plug all peripheral devices and the AC power cable back into the server. Removing a Fixed SATA Hard Disk Drive CAUTION:[...]
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47 1 Observe the safety and ESD precau tions at the beginning of this book. See “Safety Information.” 2 Power down the server and unpl ug all peripheral device s and the AC power cable. 3 Remove the chassis cover. For instructions, se e “Removing the Chassis Co ver.” 4 Remove the front bezel if it is installed. For instructions, see “Remo[...]
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4 Configuring the system 48 Installing a SATA or SCSI Hot-swap Hard Disk Drive Use these instructions on ly if you ha ve installed the SATA or SCSI backplane kit. Please refer to Pa ge 79 for details of how to install the backplane. 1 Remove the front bezel if it is installed. For instructions , see “Removing and Instal ling the Front Bezel.” 2[...]
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49 5 Remove the hard dri ve from i ts wrapper and place it on an antistatic surface. 6 Set any jumpers and/or switches on the drive ac cording to the drive manufacturer’s instructions. 7 With the drive circui t-side down, position the connector end of the drive so that it is facing the rear of the drive carrier. TP00787 A[...]
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4 Configuring the system 50 8 Align the hole s in the drive to the ho les in the drive carrier and attach it to the carrier with the screws that were attached to the plastic retent ion device. 9 With the black lever in the full y o pen position , slide t he drive assembly into the chassi s. The green latch at the fr ont of the drive carrier must be[...]
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51 1 Remove the front bezel if it is installed. For instructions, see “Removing and Instal ling the Front Bezel.” 2 Press in on the green latch at th e front of th e hard drive carr ier. 3 Pull out on the blac k lever to slide the carrier from the chassis. 4 Remove the four screws that attach the hard drive to the drive carrier . Lift the drive[...]
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4 Configuring the system 52 Installing or Removing a Floppy Drive Floppy drives are installed in di fferent ways, depend ing on the following items: 1 The SATA or SCSI back plane is installed and you want to install the floppy drive into the slimline drive bay. 2 No backplane is installed an d you want to in stall the flopp y drive into the slimlin[...]
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53 2 Power down the server and unpl ug all peripheral device s and the AC power cable. 3 Remove the chassis cove r. For instructions, see “Removin g the Chassis Co ver.” 4 Remove the front bezel if it is installed. For instructions, see “Removing and Instal ling the Front Bezel.” 5 Align the two holes at the left si de of the floppy drive w[...]
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4 Configuring the system 54 10 Slide the floppy drive assembly into the slimel ine bay of the chassis until it clicks into p lace. See letter “A” in the figure below. 11 Open the connector labeled “Flo ppy Con ” on the backplan e by pulling up on the connecto r cover. See letter “B” in the figure below. 12 Insert the loose end of the f [...]
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55 Removing a Floppy Drive fr om the Slimline Bay (Backplane Installed) 1 Observe the safety and ESD precau tions at the beginning of this book. See “Safety Information.” 2 Power down the server and unpl ug all peripheral device s and the AC power cable. 3 Remove the chassis cove r. For instructions, see “Removin g the Chassis Co ver.” 4 Re[...]
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4 Configuring the system 56 drive power adapter cable used in these instructions wa s sent to you with your fixed drive kit. 1 Observe the safety and ESD precau tions at the beginning of this book. See “Safety Information.” 2 Power down the server and unpl ug all peripheral device s and the AC power cable. 3 Remove the chassis cove r. For instr[...]
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57 9 Push down on the connector cover to lock the cable into place. See letter “C” in the figure below. 10 Open the connector on the interposer board by pulling out on the connector cover. See letter “D” in the figure below. 11 Insert the loose end of the f loppy cable into the interpose board connector. See letter “E” in the figure bel[...]
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4 Configuring the system 58 15 Slide the floppy drive assembly into the chassis until it clicks into place. See letter “A” in t he figure below. 16 Connect the 2x2 end of the floppy drive po wer cable that was included with your k i t to the 2x2 power connector on the SATA power adapter cable. See letters “B” and “C” in the figure below[...]
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59 20 21 Install the chassis cove r. For instructions, see “Installing the Chassis Cover.” 22 (Optional) Install the fron t bezel. For instr uctions, se e “Removing and Installing th e Front Bezel.” 23 Plug all peripheral devices and the AC power cable back into the server. TP01174 B C D E F F E D A C B[...]
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4 Configuring the system 60 Removing a Floppy Drive fr om the Slimline Bay (No Backplane Installed) 1 Observe the safety and ESD precau tions at the beginning of this book. See “Safety Information.” 2 Power down the server and unpl ug all peripheral device s and the AC power cable. 3 Remove the chassis cover. For instructions, see “Removing t[...]
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61 Installing a Floppy Drive in to the Converted Hard Drive Bay (Backplane Installed) The slimline floppy drive conversion kit can onl y be installed into a system that is using either the SATA or the SCSI backplane. Yo u will know if you have one of these back plan es installed if you can insta ll either hot-swap SATA or hot-s wap SCSI dr ives. Th[...]
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4 Configuring the system 62 9 Attach the floppy drive to the carrier with the s crews that came with your floppy drive conversion kit. One screw attaches at each side. 10 Reattach the slide rail s onto the floppy drive conversion kit carrier. TP01308 A A[...]
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63 11 Open the connector on the rear of the floppy drive by pulling up on the connector cover. 12 Insert one end of the flat flex cable end in to the floppy drive connector. 13 Push down on the connector cove r to lock the cable into place. 14 Slide the carrier assem bly into the left ha rd drive bay until i t clicks into place. See letter “A” [...]
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4 Configuring the system 64 18 Install the chassis cove r. For instructions, see “Installing the Chassis Cover” 19 (Optional) Install the fron t bezel. For instructions, se e “Removing and Installing th e Front Bezel.” 20 Plug all peripheral devices and the AC power cable back into the server. Removing a Floppy Drive from the Converted Hard[...]
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65 5 Open the connector labeled “Floppy Con” on the backplane b y pulling up on the connector cover. Remove the flat flex cable from the backplane. 6 Push in on the lever at the re ar of the flop py carrier an d slide the drive from the front of the chassis. 7 Open the connector cover on the rear of the floppy drive by pulling up on it. Release[...]
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4 Configuring the system 66 Installing or Removing a DVD/CD-RW or CD-ROM Drive CAUTION: DVD/CD-RW and CD -ROM drives are NOT hot swappable. Before removing or re placing the drive, you must first take the server out of service, turn off all peripheral de vices connected to the system, turn off the system by pressing the power button, and unplu g th[...]
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67 8 Use the two screws indicated in th e figure to attach the interposer board to the DVD/CD-RW o r CD-R OM drive. See letters “C” and “D” in the figure. 9 Attach the 44-pin CD-ROM drive cable to the exposed side / back of the interposer board. See letter “E” in the figure. 10 Slide the DVD/CD-RW or CD-ROM dr ive carrier into the chass[...]
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4 Configuring the system 68 12 Install the chassis cove r. For instructions, see “Installing the Chassis Cover.” 13 (Optional) Install the fron t bezel. For instructions, se e “Removing and Installing th e Front Bezel.” 14 Plug all peripheral devices and the AC power cable back into the server. Removing a DVD/CD-RW or CD-ROM Drive from the [...]
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69 8 Disconnect the data cable f rom th e rear of th e DVD/CD-RW or CD- ROM drive. 9 Remove the two screws at the rear of the DVD/CD-RW or CD-ROM drive to disconnect th e interposer board. 10 Store the screw and int erposer bo ard for future use. Suggestion: tape the screw to the drive carrier. 11 Slide the empty drive carri er into the chassis unt[...]
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4 Configuring the system 70 6 Align the two holes at left edge of DVD/CD-RW or CD-ROM drive with the cutouts in drive carri er. See letter “A” in the figure below. 7 Lower the right side of the DVD/ CD-RW or CD-ROM drive into the carrier until it clicks into place. See letter “B” in the figure b elow. 8 Use the two screws indicated in the f[...]
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71 14 Install the chassis cove r. For instructions, see “Installing the Chassis Cover.” 15 (Optional) Install the fron t bezel. For instr uctions, se e “Removing and Installing th e Front Bezel.” 16 Plug all peripheral devices and the AC power cable back into the server. TP01167 B C D F A E F E D B C[...]
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4 Configuring the system 72 Installing and Removing a PCI Riser Connector CAUTION: PCI riser connectors ar e NOT hot swappable. Before removing or replacing the riser connector, you must first take the server out of service, turn off a ll periph eral devices c onnected to the system, turn off the system by pressing the power button, and unplug the [...]
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73 6 Line up the screws on the riser assembly with the slot and the large hole on the riser connector. 7 Press and hold the blue riser lock ing lever. See letter “A” in the figure below. 8 Place r iser connector on to the retention pins. 9 Slide the riser connector to the rig ht to lock it into place. 10 Release the blue locking lever. 11 Insta[...]
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4 Configuring the system 74 14 Install the chassis cove r. For instructions, see “Installing the Chassis Cover.” 15 Plug all peripheral devices and the AC power cable back into the server. Removing a PCI Riser Connector The PCI riser connector can b e replaced if it fails or i f a differen t option is required. To replace the PCI ri ser connect[...]
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75 4 Lift up on the two blue levers to lift the PCI rise r assembly from the chassi s. 5 Re move any PCI add-in cards that are installed in the connector. For instructions, see “Removing a PCI Add-in Card.” 6 Push back on the blue release lever at the end of the ri ser connector. While holding the lever back, push firmly on the other edge of th[...]
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4 Configuring the system 76 Installing and Removing a PCI Add-in Card Installing a PCI Add-in Card In the slots provided by the PCI rise r connector, you ca n install either one or two add-in cards. Use the fo llowing instructions to install an add-in card. 1 Observe the safety and ESD precau tions at the beginning of this book. See “Safety Infor[...]
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77 8 Inse rt the add-in card until it s eats in riser card connector. Make sure the bracket inserts into th e matching s lot. See letter “C”. 9 Close the retention clip. Se e letter “A” in the figure. 10 Position the riser assembly over the PCI sock ets on the server board (see letter “A” in the figure below), lining up the four hooks a[...]
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4 Configuring the system 78 7 Remove the add-in card 8 Close the retention clip. 9 Position the riser assembly over the PCI sockets on the server board. 10 Push the riser assembly down unt il the assembly is securely seated. 11 Install the chassis cove r. For instructions, see “Installing the Chassis Cover.” 12 Plug all peripheral devices and t[...]
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79 Installing and Removing the SATA or SCSI Backplane (Optional) You received your server chassis wi th your choice of one of drive installation options: • A hot-swap SCSI opti on that ca me with a SCSI backpla ne board. • A hot-swap SATA option that came with a SATA backplane board. • A fixed SATA dr ive option. This option does not inclu de[...]
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4 Configuring the system 80 8 Slide the board to the right until it stops. Do not pull on any components on the board – grasp on ly on the edges of the board. See letter “B” in the figure. 9 Lift the backplane f rom the chassis. The holes in the backplane will slide from the matc hing pins i n the chassis. If any of the pins catches on the ho[...]
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81 5 Remove all hot-swap drive ca rriers. For instr uctions, see “Removing a SATA or SCSI Ho t-swap Hard Disk Dr ive.” 6 Set the backplane board in place so that the holes in the board fit through the pegs i n the bottom of the server chassis. See letter “A” in the figure below. 7 Slide the board to the left until it stops. Do not pull on a[...]
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4 Configuring the system 82 • Floppy driv e cabl e, if applicable • CD-ROM drive cabl e, if applicable 10 Install the air baff le. For ins tructions, see “Installing the Air Baffle.” 11 Install the chassis cover. For inst ructions, see “Insta lling the Chassis Cover.” 12 Install the hot-swap hard drive(s) , if applicable. For instructio[...]
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83 Processor Installation and Upgrade Installing or Replac ing the Processor CAUTION Processor must be appropriate: You ma y damage the server board if you install a processor that is inappropriate for your server. Contact your local Acer dealer for a list of co mpatible processor(s). ESD and handlin g processors: Reduc e the risk of electrostatic [...]
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4 Configuring the system 84 NOTE: Make sure the alignment triangle mark and the alignment triangle cutout align correctly. 7 Lower the socket lever completely. A A B[...]
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85 Installing the Heat Sink(s) 1 The heat sink has Thermal Interf ace Material (TIM ) located on the bottom of it. Us e caution whe n you unpack the heat sink so yo u do not damage t he TIM. 2 Set the heat sink over the proces sor, lining up the four captive screws with the four posts surroundin g the processor. 3 Loosely screw in the captive screw[...]
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4 Configuring the system 86 Removing a Processor 1 Observe the safety and ESD precau tions at the beginning of this book. 2 Turn off all peripheral devices c onnected to the server. Turn off the server. 3 Remove the AC power cord from the server. 4 Remove the server’s cover. See the documentation that accompanied your server chassis for instructi[...]
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87 Memory Installations and Upgrade Upgrading the system memory This section include s instructions for removi ng and installing a memory module. The Altos R510 provides six DDR333 DIMM sites in two DIMM channels. DIMMs 1A, 2A and 3A are connected to memory channel A. DIMM 1B, 2B and 3B are conn ected to memory channel B. The maximum memory capacit[...]
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4 Configuring the system 88 The minimum memory configuration is one DIMM, i nstalled in DIMM socket 1B (the socket farthest from the processors). However, for optimum perform ance and dual-ch annel interle ave operation , a minimum of two DIMMs should be installed. DIMMs on channel A are paired with DIMM s on channel B to configure 2-way interleavi[...]
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89 Memory Sparing To provide a more fault tole rant system, the Altos R510 includes specialized hardware to support fa il-over to a spare DIMM device in the event that a primary DIMM in us e exc eeds a specified threshold of runtime errors. One of the DIMMs in stalled per channel will not be used, but kept in reserve. In the event of sign ificant f[...]
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4 Configuring the system 90 Installing and Re moving Memory The silkscreen on the board for th e DIMMs displays DIMM1B, DIMM1A, DIMM2B, DIMM2A , DIMM3B, and DIMM 3A, starting from the edge of the board. DIMM3A is the socket closest to the processor socket. See “Memory” for a discussion of the memo ry requirements and options. See “Additional [...]
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91 6 Make sure the clips at either end of the DIMM socket(s) ar e pushed outward to the open position. 7 Holding the DIMM by the edges, remove it from its anti-static packag e. 8 Position the DIMM above the socket. Align the two small notches in the bo ttom edge of the D IMM wi th the keys in the socket (see inset in the fi gu re above). 9 Insert t[...]
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4 Configuring the system 92[...]
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5 BIOS setup[...]
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This chapter explains the system BIOS and discusses how to configure the system by changing the BIOS settings.[...]
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95 Using the BIOS Setup Utility This section desc ribes the BIOS Setup Utility option s, which is used to change server conf iguration defau lts. You can run BI OS Setup with or without an operating system being prese nt. Entering BIOS You can enter and start BIOS Setup under several conditions: • When you turn on the server, a fter POST complete[...]
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5 BIOS setup 96 BIOS Setup Utility The BIOS Setup utility is pro vided to perfo rm system configuration changes and to display current sett ings and environment informat ion. The BIOS Setup utili ty stores conf iguration settings in system non- volatile storage. Changes affected by BIOS Setup will not take effect until the system is rebooted. The B[...]
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97 BIOS Setup Keyboard Command Bar Options Press Description <F1> Help - Pressing F1 on any men u invokes the general Help window. ← → The left and right arrow keys are used to move between the major menu pages. The keys have no affect if a submenu or pick list is displayed. ↑ Select Item up - The up arrow is used to select the previous[...]
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5 BIOS setup 98 <Esc> Exit - The ESC key provides a mechanism for bac king out of any field. This key will undo the pressing of the Enter key. When the ESC key is pressed while editing an y field or selecting features of a menu, the parent menu is re-e ntered. When the ESC key is pressed in any submenu, th e parent menu is re-entered. When th[...]
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99 Main The first screen displaye d whe n entering the BIOS Setup Utility is the Main Menu selection screen. This screen displays the major menu selections available. The following ta bles describe the available options on the top and lower le vel menus. Default valu es are shown in bold text. Feature Opt ions Help Text Description System Overview [...]
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5 BIOS setup 100 Type N/A N/A Processor brand ID string Speed N/A N/A Calculated proces- sor speed Count N/A N/A Detected number of physical proces- sors System Me mory Size N/A N/A Amount of physi- cal memory detected Server Board MCH Stepping Stepping N/A N/A System Time HH:MM:SS Use [ENTER], [T AB] or [SHIFT -TAB] to select a field. Use [+] or [[...]
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101 Advanced The Advanced menu contains parame ter values that define how the system behaves on startup. Be cautious in setti ng parameter values in the Advanced menu as any incorrect value m ay cause the system to malfunction. BIOS Setup, Advanced Menu Option s Feature Options Help Text Description Advanced Settings WARNING: Setting wrong values i[...]
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5 BIOS setup 102 Processor Configu ration Sub-menu Option s IDE Configura- tion N/A Configure the IDE device(s). Selects submenu. Floppy Co nfig- uration N/A Configure the Floppy drive(s). Selects submenu. Super I/O Con- figuration N/A Configure the Super I/O Chipset. Selects submenu. USB Configura- tion N/A Configure the USB support. Selects subme[...]
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103 Manufac- turer Intel N/A Displays processor man- ufacturer string Brand String N/A N/A Displays processor brand ID string Frequency N/A N/A Displays the calculated processor speed FSB Speed N/A N/A Displays the processor front-side bus speed. CPU 1 CPUID N/A N/A Displays the CPUID of the processor. Cache L1 N/A N/A Displays cache L1 size. Cache[...]
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5 BIOS setup 104 Max CPUID Value Limit Disabl ed Enable d This should be enabled in order to boot legacy OSes that cannot support pro- cessors with extended CPUID functions. Hyper- Threading Technolo gy Disabl ed Enable d Enable Hyper-Thread- ing Technology only if OS supports it. Controls Hyper-Thread- ing state. Primarily used to support older Op[...]
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105 BIOS Setup IDE Configuratio n Menu Options Feature Options Help Text Description IDE Configuration Onboard P- ATA Cha n- nels Disabled Primary Second- ary Both Disabled: disables the integrated P-ATA Con- troller. Primary: enables only the Primary P-ATA Control- ler. Secondary: enables only the Secondary P-ATA Controller. Both: enables both P- [...]
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5 BIOS setup 106 Onboard S- ATA Cha n- nels Disabled Enabled Disabled: disables the integrated S-ATA Con- troller. Enabled: enables the integrated S-ATA Con- troller. Controls s tate of integrated S-ATA controller. Configure S- ATA as RAID Disabled Enabled When enabled the S-ATA channels are reserved to be used as RAID. S-ATA Ports Definition A1-ma[...]
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107 Secondary IDE Slave N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. Selects submenu with additional device details. Third IDE Master N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE device[...]
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5 BIOS setup 108 Mixed P-ATA-S-ATA Configuration with only Primary P-ATA Feature Options Help Text Description Mixed P-ATA / S-ATA First ATA Channel P-ATA M-S S-ATA M-S Configure this channel to P-ATA or S-ATA. P-ATA: Parallel ATA Primary channel. S-ATA: Serial ATA. Defines the S-ATA device for this chan- nel. If the Second ATA is assigned S-ATA, t[...]
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109 IDE Device Configuration Sub-menu Selections Feature Options Help Text Description Primary/Secondary/Third/Fourth IDE Master/Slave Device N/A N/A Display detected device info Type Not Installed Auto CDROM ARMD Select the type of device conn ected to the system. The Auto setting should work in most cases. LBA/Large Mode Disabled Auto Disabled: D[...]
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5 BIOS setup 110 Block (Multi- Sector Transfer) Mode Disabled Auto Disabled: The Data transfer from and to the device occurs one sector at a time. Auto: The data transfer from and to the device occurs multiple sectors at a time if the device supports it. The Auto setting should work in most cases. PIO Mode Auto 0 1 2 3 4 Select PIO Mode. The Auto s[...]
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111 Floppy Configu ration Sub-me nu Selections Feature Options Help Text Description Floppy Configu ration Floppy A Disabled 720 KB 3 1/2" 1.44 MB 3 1/2" 2.88 MB 3 1/2" Select the type of floppy drive con- nected to the sys- tem. Note: Intel no longer validates 720Kb & 2.88Mb drives. Onboard Floppy Con- troller Disabled Enabled A[...]
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5 BIOS setup 112 Super I/O Configuration Sub-menu Feature Options Help Text Description Configure Nat42x Super IO Chipset Serial Port A Address Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Allows BIOS to Select Serial Port A Base Addresses. Option that is used by other serial port is hid- den to prevent conflicting set- tings. Serial Port B Address[...]
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113 USB Configuration Sub-menu Feature Opt ions Help Text Description USB Configuration USB Devices Enabled N/A N /A List of USB devices detected by BIOS. USB Func- tion Disabled Enabled Enables USB HOST con - trollers. When set to dis- abled, othe r USB options are grayed out.[...]
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5 BIOS setup 114 Legacy U SB Support Disabled Keyboard only Auto Keyboard and Mouse Enables support for legacy USB. AUTO op tion dis- ables legacy support if no USB devices are con- nected. If disabled, USB Legacy Support will not be disabled until booting an OS. Port 60/64 Emulation Disabled Enabled Enables I/O port 60/64h emulation supp ort. This[...]
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115 PCI Configuration This sub-menu pro vides contro l ov er PCI devices and their option ROMs. If the BIOS is reporting PO ST error 146, use this menu to disable option ROMs that are n ot required to boot the system. Parameter Description Option PCI Configuration Onboard Video Disabled Enabled Enable/Disable on board VGA Controller Dual Monito[...]
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5 BIOS setup 116 Memory Configuration Sub-menu Selections Onboard NIC 2 (Right) Disabled Enabled Onboard NIC 2 ROM Disabled Enabled Slot 1 Option ROM Disabled Enabled PCI-X 64/133 Slot 2 Option ROM Disabled Enabled PCI-X 64/133 Parameter Description Option[...]
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117 This sub-menu provides information about the DIMMs detected by the BIOS. The DIMM num ber is printed on the baseboard n ext to each device. Feature Opt ions Help Text Description System Memory Settings DIMM 1A Installed Not Installed Disabled Mirror Spare Informational display. DIMM 1B Installed Not Installed Disabled Mirror Spare Informational[...]
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5 BIOS setup 118 DIMM 3B Installed Not Installed Disabled Mirror Spare Informational display. Extended Memory Test 1 MB 1 KB Every Location Disabled Settings for extended memory test Memory Retest Disabled Enabled If "Enabled", BIOS will activate and retest all DIMMs on the next system boot. This option will automactically reset to "[...]
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119 Boot Menu Selections Feature Option Help Text D escription Boot Settings Boot Settings Configuration N/A Configure settings during system boot. Selects sub- menu. Boot Device Priority N/A Specifies the boot device priority sequence. Selects sub- menu. Hard Disk Drives N/A Specifies the boot device priority sequence from available hard drives. S[...]
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5 BIOS setup 120 Boot Settings Configurati on Sub-menu Selections Feature Options Help Text Boot Settings Configuration Quick Bo ot Disable d Enabled Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system. Quiet Boot Disabled Enabled Disabled: Displays normal POST messages. Enabled: Displays OEM Logo [...]
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121 Boot Device Priority Sub-menu Selections POST Error Pause Disabled Enabled If enabled, the system will wait for user intervention on critical POST errors. If dis- abled, the system will boot with no in ter- vention, if possible. Hit ‘F2’ Message Display Disabl ed Enabled Displays "Press ‘F2’ to run Setup" in POST. Scan User Fl[...]
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5 BIOS setup 122 Hard Disk Drive Sub-Menu Selections 1st Boot Device Varies Specifies the boot sequence from the avail- able devices. A device enclosed in parenthesis has been dis- abled in the correspond- ing type menu. Number of entries will vary based on system configur ation. nth Boot Device Varies Specifies the boot sequence from the avail- ab[...]
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123 Removable Drives Sub-menu Selections 1st Drive Varies Specifies the boot sequence from the avail- able devices. Varies based on system configu- ration. nth Drive Varies Sp ecifies the boot sequence from the avail- able devices. Varies based on system configu- ration. Feature Opt ions Help Text Description Removable Drives 1st Drive Varies Speci[...]
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5 BIOS setup 124 ATAPI CD-ROM Drives Sub-menu Selections nth Drive Varies Sp ecifies the boot sequence from the avail- able devices. Varies based on system configu- ration. Feature Opt ions Help Text Description ATAPI CD-ROM Drives 1st Drive Varies Specifies the boot sequence from the avail- able devices. Varies based on system configu- ration. Fea[...]
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125 Security Menu Options nth Drive Varies Sp ecifies the boot sequence from the avail- able devices. Varies based on system configu- ration. Feature Opt ions Help Text Description Security Settings Administra- tor Pass- word is N/A I nstall / Not installed Informational display. User Pass- word is N/A I nstall / Not installed Informational display[...]
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5 BIOS setup 126 Set Admin Password N/A Set o r clear Admin pass- word Pressing enter twice will clear the password. This option is grayed our when entering setup with a user pass- word. Set User Password N/A Set or clear User password Pressing enter twice will clear the password. User Access Level No Access View Only Limited Full Access LIMITED: a[...]
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127 Password On Boot Disabled Enabled If enabled, requires pass- word entry before boot. This node is grayed out if a user password is not installed. Secure Mode Timer 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes 120 min- utes Period of key/PS/2 mous e inactivity specified for Secure Mode to activate. A password is required for Sec[...]
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5 BIOS setup 128 Server Menu Selections NMI Control Disabled Enabled Enable / disable NMI con- trol for the front panel NMI button. Feature Opt ions Help Text Description System ma n- agement N/A N /A Selects submenu. Serial Con- sole Fea- tures N/A N /A Selects submenu. Event Log configura- tion N/A C onfigures event l ogging. Selects submenu. Fea[...]
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129 Assert NMI on SERR Disabled Enabled If enabled, NMI is gener- ated on SERR and logged. Assert NMI on PERR Disabled Enabled If enabled, NMI is gener- ated. SE RR opti on needs to be enabled to activate this option. Grayed out if “NMI on SERR” is disabled. Resume on AC Power Loss Stays Off Power On Last State Determines the mode of operation [...]
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5 BIOS setup 130 PXE OS Boot Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes This controls the time limit allowed for booting an operating system using PXE bo ot. Th e actio n taken on timeout is deter- mined by OS W atchdog Timer policy setting. OS Watch- dog Timer Policy Stay On Reset Power Off Controls the po licy upon timeout. Stay [...]
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131 System Management Sub-menu Selection s Feature Options Help Text Description Server Board Part Number N/A N/A Field co ntents varies Server Board Serial Number N/A N/A Field co ntents varies NIC 1 MAC Address N/A N/A Field co ntents varies NIC 2 MAC Address N/A N/A Field co ntents varies System Part Number N/A N/A Field co ntents varies System [...]
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5 BIOS setup 132 Chassis Part Number N/A N/A Field co ntents varies Chassis Serial Number N/A N/A Field co ntents varies BIOS Version N/A N/A BIOS ID string (excluding the build time and date). BMC Device ID N/A N/A Field contents varies BMC Firmware Revision N/A N/A Field co ntents varies BMC Device Revision N/A N/A Field co ntents varies PIA Revi[...]
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133 Serial Console Features Sub-menu Selections Feature Options Help Text Description Serial Console Features BIOS Redi - rection Port Disabl ed Serial A Serial B If enabled, BIOS uses the specified serial port to redire ct the c onsole to a remote ANSI terminal. Enabling this option dis- ables Quiet Boot. When the Man- agement Mod- ule is present,[...]
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5 BIOS setup 134 Baud Rate 9600 19.2K 38.4K 57.6K 115.2K N/A Flow Con- trol No Flow Control CTS/RTS XON/XOFF CTS/RTS + CD If enabled, it will use the Flow control selected. CTS/RTS = Hardware XON/XOFF = Software CTS/RTS + CD = Hard ware + Carrier Detect for modem us e. Terminal Type PC-ANSI VT100+ VT-UTF8 VT100+ selection only works for English as [...]
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135 Event Log Configuration Sub-menu Selections Feature Opt ions Help Text Description Event Log Configuration Clear All Event Logs Disabled Enabled Setting this to Enabled will clear the System Event Log during the ne xt boot. BIOS Event Logging Disabled Enabled Select enabled to allow logging of BIOS ev ents. Enables BIOS to log events to the SEL[...]
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5 BIOS setup 136 Critical Event Log- ging Disabled Enabled If enabled, BIOS will detect and log events for system critical errors. Criti- cal errors are fatal to sys- tem operation. These errors include PERR, SERR, ECC. Enable SMM handlers to detect and log events to SEL. ECC Event Logging Disabled Enabled Enables or Disables ECC Event Logging. Gra[...]
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137 Exit Menu Selections Feature Opt ions Help Text Description Exit Options Exit Options Save Changes and Exit N/A Exit system setup after saving the changes. F10 key can be used for this operation. Save Changes and Exit Discard Changes and Exit N/A E xit system setup without saving any changes. ESC key can be used for this operation. Discard Chan[...]
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5 BIOS setup 138 Upgrading the BIOS The upgrade utility allo ws you to upgrade the BIOS in flash memory. The code and data in the upgr ade file inclu de the following: • On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings. • On-board video BIOS, SCSI BIOS, and other option ROMs for devices embedded on the server b[...]
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139 2 Write down the current setti ngs in the BIOS Setup program. Note: Do not skip step 2. You will n eed these settings to configure your compu ter at the end of the procedure . Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive. Note: Review the instructions and release notes that are provided in the read[...]
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5 BIOS setup 140 3 Move the jumper from the normal operation position, Pas sword Clear Prot ect, at pin s 2 and 3 to the Password Clea r Erase position, covering pins 1 and 2 as indicated in th e following diagr am. 4 Reconnect the AC power, power up the system. 5 Power down the system and di sconnect the AC power. 6 Return the Password Clear jumpe[...]
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141 1 Power down the system and di sconnect the AC power. 2 Open the server. 3 Move the jumper from the normal operation posi tion, CMOS Clear by BMC, at pins 2 and 3 to the CMOS Cle ar Force Eras e position , covering pins 1 and 2 as indicated in the following diagram. 4 Reconnect the AC power, power up the system. 5 When the system b egins beepin[...]
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5 BIOS setup 142[...]
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6 Troubleshooting[...]
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This chapter helps y ou identify and solve problems that might occur while you are using the system.[...]
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145 Troubleshooting For any issue, first ensure you are us ing the latest firmware and files. Firmware upgrades include up dates for BIOS, the baseboard management controller (BMC), and th e hot-swap contro ller (HSC). In addition to the server fi rmware and files, also update any drivers used for components you have installed in your system, such [...]
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6 Troubleshooting 146 • Are all cables correctly conn ected and secured? • Are the processors fully seated in their sockets on the server board? • Are all standoffs in the prop er location and not touching any comp onents, causing a potential short? • Are all add-in PCI boards fully seated in their slots on the server board? • Are all jum[...]
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147 2 Make sure the system power cord is plugged into a properly grounded AC outlet. 3 Make sure your video display mo nitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightnes s and contrast c ontrols to at least two thirds of their maximum ranges (see the documentat i on supplied wit h your video displ[...]
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6 Troubleshooting 148 • System cooling fans do not ro tate. • Diskette drive activity light does not light. • Hard disk drive activity light does not light. • CD-ROM drive activity light does not light. • There are problems with application software. • The bootable CD-ROM is not detecte d. Try the solutions below in the order given. If [...]
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149 box, is it switched to the correct system? • Are the bright ness and co ntr ast controls on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video contro ller enabled in the BIOS? • Remove all add-i[...]
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6 Troubleshooting 150 System Cooling Fans Do Not Rotate Properly If the system cooling fans are not oper ating properly, it is an indication of possible system com ponent failure. Check the following: • Is the power-on light lit? If not, see “Power Light Does Not Light” • If your system has LED lights for the fa ns, is one or more of these [...]
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151 • Is the drive properly configured? Cannot Connect to a Server • Make sure the network cable is securely attached to the co rrect connector at the system back panel. • Try a different network cable. • Make sure you are using the correct and the current drivers. • Make sure the driver is loaded and the protoc ols are bound. • Make su[...]
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6 Troubleshooting 152 System Boots when Installing PCI Card System Server Management features requir e full-time “standby” power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power bu tto n on the front pan el. If you install a PCI card [...]
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153 • Check your system for a virus infection. • Uninstall and reinstall the software. Make sure all necessary files are installed. • If the problems are intermittent, there may be a loose cab le, dirt in the keyboard (if keyboard input is incorrect), a marginal p ower supply, or other random component failures. • If you suspect that a tran[...]
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6 Troubleshooting 154 Bootable CD-ROM Is Not Detected Check the following: • Make sure the BIOS are configured to allow the CD-ROM to be the first bootable device. LED Information The Acer Altos R510 includes LEDs th at can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. Name Func tion Lo[...]
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155 CPU 1 & 2 Fan Fault Identify fan failure Front cen- ter board Amber On = Fault CPU 1 & 2 Fault Identify pro- cesso r fai lure 1” behind processor socket Amber On = Fault 5v Standby Identify 5v standby power on state Front left board Amber On = 5 v standby power on Power LED Identify the power state of the syste m Control Panel Green ?[...]
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6 Troubleshooting 156[...]
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Appendix A: Management software installation[...]
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This appendix shows you how to install the ASM software packages.[...]
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159 Installing ASM Acer Server Manager (ASM) consists of the ASM Console and t he ASM Agent. These two components are both required to perform server management tasks. System requirements ASM requires TCP/IP connectivity between the ASM Conso le and the ASM Agent. ASM Agent • Altos Server System • Minimum of 256MB RAM • IDE/SAT A/SCSI hard d [...]
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Appendix A: Management software installation 160 2 Insert the EasyBUILD TM Management CD into the server’s CD-ROM drive. The installation sequence will automatically begin. 3 Select the option fo r ASM installation. The installati on wizard will be in itialized. 4 F ollow all onscreen instructi ons to complete in stallatio n. For detailed instruc[...]
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161 To install the ASM6 Agen t on RedHat Linux 9.0 1 Inse rt the ASM6 installation CD in to your computer's opti cal drive. 2 Mount the CD-ROM drive with "mount /dev/cdrom /mnt/cdrom" command. For more information on mount command and the options, pl ease refer t o RedHat Li nux user's guide. 3 Change the working directory to AS[...]
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Appendix A: Management software installation 162[...]
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Appendix B: Tool-less rail kit installation[...]
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This appendix shows you how to use the optional rail kit to put your Altos R510 server into a server rack.[...]
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165 Tool-less rail kit installation Note: Read the General Safety In formation on the other side of this sheet before attempting installation. The Slide Rails consist of individu al left and right Slide Rails. Details of the Slide Rails are shown below. Setting the Multi-Pin Adapters for Rack Type lThe 10-32 threaded hole in the center of the Multi[...]
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Appendix B: Tool-less rail kit installation 166 The Multi-Pin Adapters allow the Slid e Rails to be used in rac ks that have squ are mounting holes o r round mounting h oles. 1.On each Slide Rail, reverse th e Multi-Pin Adapte r position to match the rack mounting hole type if necessary. Remove the Multi-Pin Adapter by rotating the Swive l Lock up,[...]
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167 typically identified by a mark or hole. Caution! If Slide Rail is mounted in ho les which are not vertically aligned from front to back, the Slide Ra il may be damaged and mounting will not be secure. 2.Noting the holes determined in the previo us step, align the left Slide Rail with its mounting holes. 3.Hold the Slid e Rail in desired rack mo[...]
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Appendix B: Tool-less rail kit installation 168 4.Making certain the prop er mo unting holes on rack upright are selected, repeat the above st ep at the Slide Rail front mounting position. Ensure Slide Rail is level . 5.Fully extend the Sl ide Rail to its fully extended (locked) position. Press the Slide Extension Release Levers to release the lock[...]
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169 fully engaged in the mo unting chan nels. Ensure that the Component Release Levers are in locked position. 4.Press and hold the left and righ t Slide Extension Release Levers and slowly slide the component and Slid e Rails into the fu lly retract ed positi on. Cable Management ARM installation Note: Read the General Safety In formation below be[...]
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Appendix B: Tool-less rail kit installation 170 mounting position with the Slide Rail track. An overall view of th e CMA and its details are shown belo w. Required Installation Position of the CMA The CMA can be installed on either th e left Sl ide Rail or rig ht Slide Rail (the mounting tabs on either end are identical) . Regardless of the selecte[...]
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171 Installing the CMA on the Slide Rails 1.Pull the Slide Ra ils out to the fully extended (locked) position. 2.Loosely positio n the CMA in mounting position, no ting the placement requirements specified above. Note: The CMA is shipped with the Space r Block not installed. Install the Spacer Block on the CM A mounting point chosen to be the rear [...]
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Appendix B: Tool-less rail kit installation 172 thumbscrew. 6.Press and hold the left and righ t Slide Extension Release Levers and slowly move the Slide Rails th roughout th eir en tire range of motion. Ensure the CMA folds an d expands without bind ing. If binding is noti ced, rechec k mounting of CM A as described i n Required Inst allation Posi[...]
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173 5.Press and hold the left and righ t Slide Extension Release Levers and slowly slide the component throug hout its entire range of motion to ensure that cabling is not straine d or restricting movement of Slide Rail s. Make certain ca bling is not pinc hed when slides and CMA are in the fully retracted position. General Safety Information WARNI[...]
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Appendix B: Tool-less rail kit installation 174 • If component be ing instal led in to Slide Rails exceeds 22.6 kg (50 lb.), two persons sh ould lift the component into the Slide Rails. • NEVER use the Slide Rails as a ste p. Do not stand or sit on the Slide Rails.! Caution !E nsure that the p ositi on selected for each installed component allo[...]
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Appendix C: Sensor T able[...]
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This appendix shows you the Altos R510 sensor table details.[...]
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177 Sensor Table Sensor Name Sensor # Sensor Type Physical Security Violation 0Ah Physical Security CPU1 12v 0Bh Voltage CPU2 12v 0Ch Voltage BB +1.5V 0Dh Voltage BB +1.8V OEh Voltage BB +3.3V 0Fh Voltage BB +5V 10h Voltage BB +12V 11h Voltage BB -12V 12h Voltage FSB Vtt 13h Voltage MCH Vtt 14h Voltage SCSI Core (1.8V) 15h Voltage STBY +3.3V 16h Vo[...]
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Appendix C: Se nsor T able 178 Tach Fan 6 20h Fan Tach Fan 7 21h Fan Tach Fan 8 22h Fan Tach Fan 9 23h Fan Proc1 IERR 24h Processor Proc2 IERR 25h Processor Proc1 Thermal Trip 26h Processor Proc2 Thermal Trip 27h Processor Proc1 Throttle 28h Temperature Proc 2 Throttle 29h Temp erature Diagnostic Interrupt Button 2Ah Classis Identify Button 2Bh Pro[...]
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Appendix D: SA T A RAID Configuration[...]
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This appendix shows you how to create SA T A RAID.[...]
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181 Configuring the onboard SATA RAID This section briefly shows how to cr eate RAID 1 (mir ror) volume with onboard SATA RAID fu nction. How to enable the onboard SATA RAID function Loading the BIOS default setting 1 Power on the server to start the system POST (Power On Self Test) process. During bootu p, press <F2> to enter the BIOS setup [...]
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Appendix D: SA T A RAID Configuration 182 4 Select Factory Default and YES to load the default settings. 5 Exit the configuration utility and press <Ctrl> + <Alt> + <Del> to reboot the server. Creating RAID 1 volume 1 Select Configu ration from Ma nagement Me nu. 2 Select New Configuration from th e Config uration menu an d select[...]
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183 Saving and Exiting the Embedded RAID Configuration Utility 1 When RAID conf iguration and in itialization is complete, press <Esc> in the Management Menu and select YE S to exit t he Embedded RAID Configuration Utility. 2 Press <Ctrl> + <Alt> + <Del> to reboot the server. Now you can start installing an OS on the RAID ar[...]
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Appendix D: SA T A RAID Configuration 184[...]
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185 Index A Acer Server Manager (ASM) 159 system requirements 159 ASM Agent 159 ASM Console 159 system setup 159 install ASM Agent 159 install ASM Console 160 B BIOS setup 25, 95, 145 Advanced 101 Boot Settings Configuration 119 PCI Configuration 115 Peripheral Configuration 119 C Caring features 5 E ESD precautions 31 External 16 F Front panel 16,[...]
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186[...]