Acer G5450 Series инструкция обслуживания

Acer Altos G5450 Series User’ s Guide[...]

Changes may be made peri odically to the infor mation in this publication without obligation to notify any person o f such revision or changes. Such changes wi ll be inco rporated in new editions of this ma nual or supplementary docum ents and publications. This company makes no representations or warra nties, either expre ssed or implied, with res[...]

iii Notices FCC declaration of conformity This device complies with Part 15 of the FC C Rules. Operation is subject to the following two conditions: (1) this d evice may not cause harmful interference, and (2) this device must accept any interference received, inclu ding interference that may cause undesired ope ration. The following local manufact[...]

iv Notice: Periph eral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be attached to this equipm ent. Operation with noncertified peripherals is likely to result in interference to radio and TV reception. Caution: Changes or modifications not expressly approved by the manuf[...]

v ADV ARSEL : LASERSTRÅLING VEDÅBNING SE IKKE IN D I STRÅLEN. VA R O : LAV A TT AESSA OLET AL TTINA LASER SÅTEIL YLLE. V ARNING: LASERSTRÅLNING NÅR DENNA D EL ÅR ÖPPNAD ÅLÅ TUIJOT A SÅTEESEENSTIRRA EJ IN I STRÅLEN. V ARNING: LASERSTRÅLNING NAR DENNA D EL ÅR ÖPPNADSTIRRA E J IN I STRÅLEN. ADV ARSEL : LASERSTRÅLING NAR DEKSEL ÅPNESS[...]

vi CE Declaration of conformity We, Acer Computer (Shanghai) Limited 3F , No. 168 Xizang Medium Road, Huangpu D istrict, Shanghai, China Contact Person: Mr . Easy Lai T el: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: easy_lai@acer .com.tw Hereby declare that: Is compliant with the essential requirements and o ther relevant provisions of the follow[...]

vii Declaration of confor mity for EU countries Hereby , Acer , declares that this PC series is in compliance with the essential requirements and other relevant provisions of D irective 1999/5/EC. Russian regulatory ce rtification compliance[...]

viii Information for your safety and comfort Safety instructions Read these instructions carefully . Keep this document for future reference. Follow all warnings and instructio ns marked on the product. T urning the product of f before cleaning Unplug this product from the wall ou tlet before cleaning. Do not use liquid cleaners or aerosol cleaners[...]

ix • Slots and openings are provided fo r ventilation to ensure reliable operation of the produc t and to protec t it from over heating. These openings must not be blocked or covered. The openings should never be blocked by placing th e product on a bed , sofa, rug or other similar su rface. This product should never be placed near or over a radi[...]

x W a rning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may re sult in electric shock and/or injury . Note: The ground ing pin also provid es good protection from unexpected noise prod uced by other nearb y electrical devices th at may interfere with the performance of this produ ct. • Use the produc[...]

xi • the produc t exhibits a distin ct change in performance, indicating a ne ed for service • the product does not operate normally after follo wing the operating instructions Note: Adjust only those controls that are covered by the operating instructions, since impro per adjustment of other controls may result in damage and will often req uir[...]

xii T ips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front o f a computer . Long work pe riods, bad posture, poor work habits, stress, inadequate working conditions, p erson al health and other factors greatl[...]

xiii T aking care of your vision Long viewing hours, wea ring incorrect glasses or contact lenses, gla re, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The follo wing items provide suggestions on how to reduce eyestrain. •E y e s • Rest your eyes frequently . • Give yo[...]

xiv Developing good work habits Develop the following work habits to make you r computer use more relaxin g and productive: • T ake short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. • Exercise regularly and maintain a healthy b ody . W a rning! We do not r ecommend using the com[...]

Contents 1 System tour 1 System spe cification s 3 Performance 3 Mechanical 6 Environmental 6 Hardware op tions 7 External and internal structure 8 Front bezel 8 Front panel 9 Rear panel 11 Internal components 13 System boar ds 14 Mainboard 1 4 Backplane board 17 BMC module 18 ARMC/3 module 19 System LED indicators 20 Front panel LED indicators 20 [...]

xvi Removing a HDD cage 42 Installing an additional hard drive 43 Configurin g a 5-25 inch stora ge device 46 Upgrading the processor 48 Upgradin g the s ystem me mory 52 DIMM population g uidelines 53 Removing a DIMM 56 Installin g a DIMM 57 Installing an expansion card 58 Installing the BMC mod ule 60 Installing the ARMC/3 module 61 Installing a [...]

xvii Initial system startup problems 98 Initial troubleshooting c hecklist 99 Hardware diagnostic test ing 100 Checking the boot-up status 100 Verifying the conditio n of the storage devices 101 Confirming loading of the operating system 101 Specific problems and corrective ac tions 102 Appendix A: Server management tools 107 Server management over[...]

xviii[...]

1 System tour[...]

The Acer Altos G5450 serv er is a fully modular dual-processor system f eaturing the latest in computing technology . It hosts a range of powerful and flexible f eatures designed to meet the needs of various network environments. From simple networking functions to computing intensive applications, the Altos G5450 delivers.[...]

3 System specifications This sectio n lists down the impressive computing features of the Altos G 5450 syst em. Performance Processor • T wo socket F (1207-pin) AMD pr ocessor sockets su pporting Dual- Core / Quad-Core AMD Opteron™ processor • Up to 2x 1 MB L2 cac he for dual-co re process or • Up to 4x 512 KB L2 cache an d 2MB L3 cache for[...]

1 System tour 4 PCI interface • Five PCI bu s slots • T wo PCI Express x16 bus slot s with, one x16 throughput and one x8 throughput • One PCI Express x8 bus slot with x4 throughput • T wo 32-bit/33 MHz PCI bus slot Video contro ller • Integrated XGI Z9s ch ipset with 16 MB DDR SDRAM • Optional add-on graph ic card support SA T A Contro[...]

5 I/O ports Power supply and system fan • 610-watts power supply with hot-swap redundant option • System fa n with r edundant or hot-swap re dundant option Hardware monitoring and serv er manage ment • Winbond W83792G hardware mo nit oring IC for voltage, temperature, and fan speed detection • LED indicators for constant moni toring of basi[...]

1 System tour 6 Mechanical •C h a s s i s • T ool-less chassis design for eas y hardware access and configuration • T ower and rack-mount (5U, tray-less) setup options •D i m e n s i o n s – Height: 445 mm (17.5 in) – Depth: 212 mm (8.3 in) – Width: 550 mm (21.6 in) • Mainboard • Dimensions (length x width): 304.8 x 330.2 mm (12 x[...]

7 Har dware options Note: T o purchase the any of the following hardware options, contact your local Acer representative. • Media storage • LSI SAS controller board su pports: – SAS and SA T A2 – Software RAID controller 0, 1, 5, 10, and 50 level s • LSI MegaRAID SAS RAID co ntroller board sup ports: – Hardware RAID 0, 1, 5, 6, 10, and [...]

1 System tour 8 Exter nal and inter nal structure Front bezel No. Component 1 Side panel release button 2 Security keylock This lock secures the bezel door to protect the server unit from unauthorized access. 3 LED indicator panel For more information on the LED i ndicators description, go to page 20. 4 Bezel door[...]

9 Front panel No. Icon Component Description 1 DVD-ROM drive Eject button Press this button to open the DVD drive tray . 2 DVD-ROM drive activity indicator When the LED indicator is lit, there is an ongoi ng DVD drive activity . 3 DVD-ROM drive mechanical eject hole When the DVD drive tray get stucked, insert a paperclip to this hole to manually ej[...]

1 System tour 10 8 Status/fault indicator Indicat es the status of the system operations (green/amber). 9 LAN port 1/2 status indicators Indicate the system network connection status. 10 Hot-plug HDD activity indicator Indicates the status of a hot-plug HDD installed in the system (green /amber). 11 HDD cage Supports four hot-plug or easy-swap SAS [...]

11 Rear panel No. Icon Component Description 1 Power supply module release latch Push down the latch to disengage the module from the chassis. 2 Power supply module cord socket Connect the system power cord here. 3 Main power supply module Provides the system’ s main power supply . 4 PS/2 mouse port Connects to a PS/2 mouse. 5 PS/2 keyboard port [...]

1 System tour 12 8 USB 2.0 ports Connects to USB devices. 9 Gigabit LAN ports 1/2 Connects to an Internet or intranet network. 10 Unit identi ficati on (UID) switch/ indicator Press to mark a particular server unit within a server gr oup (when rack-mounted) for purpose of identification during servicing or maintenance procedures. (blue) 11 PCI slot[...]

13 Internal components No. Component 1 Redundant power supply modu le bay 2 Heat sink fan (HSF) assemblies 3 Release sliders for the 5.25-inch devices 4 Release sliders for the HDD cages 5 Mainboard 6 PCI slot lock levers 7 System fan Users have the option to purchase a redundant system fan unit or hot-swap redundant system fan unit.[...]

1 System tour 14 System boar ds Mainboard[...]

15 No. Code Description 1 KB_MS1 TOP: PS/2 Mouse Port Bottom: PS/2 Keyboard Port 2 COMA1 Serial Port 3 VGA1 Monitor Port 4 R_USB1 USB2.0 Port 5 GLAN1 Gigabit LAN port1 6 GLAN2 Gigabit LAN port2 7 SW1 ID Switch 8 DIMMC1-C4 DIMMD1-D4 DDR2 Sockets for Processor2 9 CPU2 Processor2 Socket 10 SYS_F AN1 System Fan1 cable connector 11 SYS_F AN2 System Fan2[...]

1 System tour 16 21 IDE1 IDE Cable connector 22 SA T A 1-6 SA T A Data cable connector 23 F_USB1 Front USB cable con nector 24 F_USB2 Internal USB cable connector 25 U24 NVIDIA nForce Professional 3600 MCPs 26 U5 BIOS Flash ROM 27 U23 ITE IT8716F-S I/O controller 28 FDD1 FDD Cable connector 29 COMB1 Serial Port connector 30 IPMB_1 I 2 C_1 IPMB_2 I [...]

17 B ackplane board The backplane board attached to re ar of the hot-plug HDD cage is what differentiate it from th e easy-swap HDD cage model. 43 BP1 I 2 C connector for SAS Backplane No. Code Description 1 J7 to J10 SAS/SA T A2 HDD access LED control jum pers Close 2-3 – HDD LED control via pin 11(default) 2 SGIO_JP Debug/diagnostic connector 3[...]

1 System tour 18 BMC module The optional BMC module is the me eting point between the server hardware and the system manageme nt software. In conjunction with the mainboard hardware monitor , it allows system administrators to manage the system remo tely over a netw ork. No. Code Description 1 SODIMM1 ARMC/3 module connector 2 DIMM1 BMC modu le mai[...]

19 ARMC/3 module The optional AR MC/3 module expands the server’ s rem ote management function through its own dedic ated NIC port. Sys tem administrators can now have full remote access to the server rega rdless of its condition. Option s to access server configuration, performance and storage; view a summary of ke y components; and monitor syst[...]

1 System tour 20 System LED indicators This section discusses the different LED indicators located on the: • Front pane l • Hot-plug HDD carrier • LAN port • Power supply mo dule Knowing what each LED indicato r signifies can aid in problem diagnosis and tro ubleshoo ting. Front panel LED indicators The five LED indicat ors mounted on the f[...]

21 Hot-plug HDD LED indicator A drive activity LED indicator is m ounted on the hot-plu g HDD carrier . The table below lists the possible drive states. LAN port LED indicators Status Green Ambe r Description HDD access Blinking — Ongoing hot-plug H DD activity HDD failure — On Hot-plug HDD failure HDD rebuild Flashing green/amber HDD is rebuil[...]

1 System tour 22 Power supply module LED indicators Indicator Col or Status Description Status (top) Green On Output requirements are met. Off AC power is disconnected from the module. Fault (bottom) Green On Input voltage requirements are met. Amber On • Overvoltage •O v e r c u r r e n t • Output short circuit Off AC power is disconnected f[...]

2 System setup[...]

This chapter gives you instructions on how to prepare the system for ope ration. Procedures for connecting peripherals are also explained.[...]

25 Setting up the system Pre-installation r equirements Selecting a site Before unpacking and installing the sy stem, selec t a suitabl e site for the system for maximum efficiency . Consider the fo llowing factor s when choosi ng a si te for the syste m: • Near a grounded power outlet • Clean and dust-free • Stable surface f ree from vibrati[...]

2 System setup 26 Connecting peripherals The color-coded I/O po rt panel on the system rear accepts a variety of compatible peripherals. Refer to the figure below for specific connection in structions for each port. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord [...]

27 T ur ning on the system After making sure that you have pr operly set up the system, applied power , and connec ted all the necessary per ipherals, yo u can now power on the system. Follow the proced ure below . 1 Open the bezel door . 2 Press the po we r button. The system starts up and displays a welcome message on the monitor . After that, a [...]

2 System setup 28 Note: If the system does not turn on or boot after pressing the power button, go to the next sect ion for the possible causes of the boot failure. Aside from the POST messages, you ca n determine if the system is in good condit ion by checking if the following occurred. • The power status indicator on th e front pa nel lights up[...]

29 Configuring the system OS The Altos G5450 comes with Acer EasyBUILD that allows users to conveniently install the preferred operating system. T o start using EasyBUILD, follow the steps below . 1 Locate the EasyBUILD DVD includ ed in the system packa ge. 2 With the system turne d on, pre ss the DVD-ROM driv e eject button. 3 When the disc tray s[...]

2 System setup 30 Rack mount configuration The Altos G5450 server is a dual-platform system that can be se t up in both tower and rack-mount config urations. A rack mount kit is available for customers who prefer to mount the server in a system rack. T o purchase a rack mount ki t, contact your local Acer representative or order direct ly from http[...]

31 T ur ning of f the system There are two ways to turn off the server—via software or via hardware. The software procedure be low applies to a system running on a Windows OS. For other OS sh utdown procedures, refer to the related user documentation. T o turn off the system via software: 1 Press Ctrl + Alt + Delete on the attached ke yboard or c[...]

2 System setup 32[...]

3 System upgrade[...]

This chapter discusses the precautionary measures and installa tion procedures you need to know when upgr ading the system.[...]

35 Installation pr ecautions Before you in stall any se rver compon ent, it is recommended that you read the following sections first. These sections contain impor tant ESD precautions along with pre-installation an d post-installation procedure s. ESD precautions Electrostatic discharge (ESD) can da mage stat ic-sensitive hardware components, such[...]

3 System upgr ade 36 Pre-installation instructions Perform the steps below before you open the server or before your remove o r replac e any component. W arning! Failure to properly turn off the server before you start perform any hardware configuration may cause serious damage and bodily harm. Do not attempt the procedur es described in the follow[...]

37 Opening the server Caution: Before you procee d, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-installation instructions” section on page 36. Y ou need to open the server before you can install up grade components. The front bezel and (le ft) side panel are removable to allow access to the s[...]

3 System upgr ade 38 Removing the fr ont bezel 1 Remove the side panel. Refer to the previous se ction for instructions. 2 Remove the front bezel. (1) Re lease the bezel door retent io n tabs from t he chassis interior . (2) Pull the bezel away from the chassis.[...]

39 Configuring the har d drive The two HDD cage bays of the Altos G5450 accommodates both hot-plug and easy-swap HDD cage models. The main difference between these two cage mo dels is the presence of a backplane board on the rear side of th e hot-plug HDD cage. Both cage models s upport up to four SA T A2 or SAS hard disk dr ives. The system ships [...]

3 System upgr ade 40 3 Install the HDD cage. (1) S lide the cage into the lowe r bay with the HDD carr iers facing front. The cage locked to the cha ssis with an audible click. If you have installed a hot-pl ug HDD cage, proceed to next step for related drive c able connecti ons. Drive cable connections for an easy-swap HDD can be found on page pag[...]

41 (3) Connect the other end of the SAS/SA T A2 cable to the SAS connector of the add-on SAS contro ller board. 4 Remove the HDD cage bay plasti c cover from the front bezel. (1) Use a flat-blade s crewdriver to disengage the tabs on the top edge of the cover f rom its bezel slots. (2) Detach the cover fro m the bezel. Store this cover for future r[...]

3 System upgr ade 42 Removing a HDD cage 1 Perform the pre-installation in structions descri bed on page 35. 2 Prepare the HDD cage for removal. • For a hot-plug HDD cage, disc on nect the data and power cables from the backplane board, the n remove all HDDs from the cage. • For an easy-swap HDD cage, disconnect the da ta and power cables from [...]

43 Installing an additional har d drive The Altos G5450 HDD cage models supports both SA T A2 and SAS hard drives in different capacities. Note: If you intend to install a SAS hard drive model, you first need to install the add-on SAS controller card optio n. For related instructions, go to page 60. T o install a hot-plug hard drive: 1 If necessary[...]

3 System upgr ade 44 4 Align the new hard disk with the HDD carrier , then secure it with the four screws you removed in step 3-1. 5 Install the new hard drive into the cage. (1) Slide the drive into the cage with the c arrier handle still extended. (2) Ma ke sure that the drive is properly inserted b efore pushin g the handle back un til it clicks[...]

45 T o install an easy-swap ha rd drive: 1 Remove the side panel from the chassis. Go to page 37 fo r instructions. 2 Observe steps 2 through 5 of the previous sec tion. 3 Connect the easy-swap HDD cables. (1) Connect the power connectors of the SAS/SA T A2 cable to the power supply module HDD power cables. (2) Connect the data connectors of the SA[...]

3 System upgr ade 46 Configuring a 5-25 inch storage device The three 5.25-inch device bays supp ort a variety of storage devices for additional storage c apaci ty and scalability . Go to page 4 for a list of supported st orage devices . The system ships with a DVD-ROM drive installed on the topmost device bay . Y ou can choose to replace the defau[...]

47 Keep this cover for future reinstallation. 6 Install the new 5.25-inch storage device. The instructions given below apply to a regular 5.25-inch storage device. If you intend to replace or install a floppy drive, refer to the documentation that came with the new drive for instructions on how to set up the FDD conversion kit. (1) Inst all the new[...]

3 System upgr ade 48 Upgrading the pr ocessor This section explains the procedures for removing and installing the processor and he at sink fan (HSF) assembly . Processor configuration guidelines The mainboard has two Socket F (120 7-pin) processor sockets supporting Dual-Core o r Quad-Core AMD Opteron™ processors. Y ou have the op tion to upgrad[...]

49 3 Remove the HSF assembly . Important: Before removing a C PU from the mainboard, make sure to create a backup file of all important data. (1) Obser ve the ESD precautions and pre-installati on instructions described on page 35. W a rning! The heat sink becomes very hot wh en the system is on. NEVER touch the heat si nk with any metal or with yo[...]

3 System upgr ade 50 (3) Gra sp the processor by its edge s and lift it ou t of its socke t. (4) Store the old processor inside an anti-static bag. (5) Remove the new proc essor from its pr otective pack aging. 5 Install the new processor . (1) Hold the processor by its edges, then insert it in the socket. Make sure that the alignment ta bs on the [...]

51 7 Reinstall the HSF assembly . (1) Apply ther mal grease. Apply approximately 0.1ml of the thermal grease compound to the top of the CPU. (2) Inst all the HSF assembly (1) Move the handle of the retaining clip slight ly in a direction away from the heat sink. (2) Align the heat sink fan assemb ly to the heat sink base (1) . Note: Make sure to in[...]

3 System upgr ade 52 Upgrading the system memory This section includes instructions for removing and installing a DIMM (dual in-line memory module). Altos G5450 has sixteen DIMM slots. Each CPU controls e ight DIMM slots. The DIMM slots support dual channel DDR2 -6 67 registered ECC memory modules. Important: When you are using a single-processor s[...]

53 DIMM population guidelines Important: For the system to function, DIMM modules must be installed or removed in match ed pai rs, following the slot sequence listed below . DIMM modules of the same type, size and manufacturer must be installed in the same colored DIMM slots. • CPU 1 — Populate DIMM slots A1 and B1 first, followed by slots A2 a[...]

3 System upgr ade 54 The table below lists the supported memory installation based on the processor conf iguration : Single processor config uration * support depends on 4 GB DIMM available CPU 1 (Singl e Pr ocessor Insta lled) To t a l Capacity DIMM A1/B1 DIMM A2/B2 DIMM A3/B3 DIMM A4/B4 2x512MB 1GB 2x512MB 2x512MB 2GB 2x512MB 2x512MB 2x512MB 3GB [...]

55 Dual-processor s configurati on * support depends on 4 GB DIMM available CPU 1 / CPU 2 (Dual Pr ocessors Installed) To t a l Capacity DIMM B1/A1 DIMM C1/D1 DIMM B2/A2 DIMM C2/D2 DIMM B3/A3 DIMM C3/D3 DIMM B4/A4 DIMM C4/D4 2x512MB 2x512MB 2GB 2x512MB 2x512MB 2x512MB 2x512MB 4GB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 6GB 2x512MB 2x512MB 2[...]

3 System upgr ade 56 Removing a DIMM Before you can in stall a new pair DI MMs in the sockets, remove first any previously installed DI MM from that sockets. Important: Before removing DIMMs from the mainboard, make sure to create a backup file of all important data. 1 Observe the E SD precautions an d pre-installation instructions described on pag[...]

57 Installing a DIMM W a rning! DIMM of the same type, size and manufacturer must be installed into the same colored DIMM slots. 1 Observe the E SD precautions an d pre-installation instructions described on page 35. 2 Locate the DIMM slo ts on the mainboard. 3 Open the clips on the socket. 4 Align then insert the DIMM into the socket. 5 Press the [...]

3 System upgr ade 58 Installing an expansion car d This section explains h ow to install an expan sion card. I/O interface Altos G5450 has five PCI bus slots: • PCI1--32bit/ 33MHz PCI sl ot • PCI2--32bit/ 33MHz PCI sl ot • PCIE_1--PCI Express x16 slot (w/ x8 throughput) • PCIE_2--PCI Express x8 sl ot (w/ x4 throug hput) • PCIE_3--PC I Exp[...]

59 Caution: Do not discard the slot cover . If the e xpansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. Remove the expansio n card from its pr otective pack aging, handling it by t he edges. (3) Inse rt the card into the selected slot. Make sure that the card is properly seated. (4) Pre ss [...]

3 System upgr ade 60 Installing the BMC module The optional BM C module all ows sy stem adminis trators to manage the Altos G 5450 sy stem remo tely over a netw ork. T o install the BMC module: 1 Perform the pre-installation in structions descri bed on page 35. 2 Locate the IPMI1 slot. If necessar y , remove any boards or cables that prevent access[...]

61 Installing the ARMC/3 module Remote system ma nagement jus t got easier with the new ARMC/3 module. The module provides hi gh performance KVM (keyb oard- video-mouse) redirection and featur es a dedicated NIC port for faster network access . T o install the ARMC/3 module on system boar d: 1 Perform the pre-installation in structions descri bed o[...]

3 System upgr ade 62 2 Locate the SODIMM1 slot on the BMC module boar d. If necessa ry , remove any boards or cables that prevent access to it. 3 If necessary , open the ho lding clips of the SODIMM1 sl ot. 4 Remove the AR MC/3 module from its protective packaging, handling it by t he edges. 5 Install the ARMC/3 modu le. (1) Align the module so tha[...]

63 (2) Pull out the slot cover and store it for reassembly later . Caution: Do not discard the slot cover . If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. (3) Inse rt the dedicated NIC port card into the selected slot. Make sure that the card is properly seated. (4) Pre ss the r[...]

3 System upgr ade 64 (5) Connect the card’ s LAN cable to the LAN1 connector of the ARMC/3 module. 7 Observe the post-installat ion inst ructions described on pag e 36.[...]

65 Installing a r edundant power supply module The Altos G5450 supports two 610 -watts hot-swap power supply modules. The system ships out with only one power supply module installed. Y ou have the option to instal l a second module to provi de the system with a re dundant powe r source. A redu ndant power configurati on enables a full y-config ur [...]

3 System upgr ade 66 T o install a hot-swap power supply m odule: 1 Detach the c over from the chas sis. Keep the cover for future reassembly . 2 Slide the module into the empty bay unti l you feel resistan ce, and it locks into place. 3 V erify that the power status indicator s on the main power supply and on the newly instal led redundant power s[...]

4 System BIOS[...]

4 System BIOS 68[...]

This chapter gives information about the system BIOS and discus ses how to configure the system by changing th e settings of the BIOS parameters.[...]

4 System BIOS 70 BIOS overview BIOS setup is a hardware configurat ion program built into the system's Basic Input/Outp ut System (BIOS). Since most systems are already properly co nfigured a nd optimized, there is no n eed to run this utility . Y ou will need to run thi s utility under the foll owing conditions. • When changi ng the system [...]

71 Entering BIOS setup 1 T urn on the server a nd the monitor . If the server is already turned on, close all open applications, then restar t the serv er . 2 During PO ST , pre ss F2 . If you fail to press F2 before POST is completed, yo u will need to restar t the serv er . The Setup Main menu will be di splayed showing the Setup’ s menu bar . [...]

4 System BIOS 72 BIOS setup navigation keys Use the following keys to move around the Setup uti lity . • Left and Right arrow keys – Mo ve between selections on the menu bar . • Up and Down arrow keys – Move the cursor to the field you want. • PgUp and PgDn keys – Move the cursor to the previous and next page of a multip le page menu. ?[...]

73 Main menu Parameter Description System T ime Set the system time following the hour -minute-second format. System Date Set the date following the month-day-year format. BIOS V ersion V ersion number of the BIOS setup utility BIOS Date Date wh en the BIOS setup utility was created Processor CPU T ype CPU Speed CPU Count T echnical specifications [...]

4 System BIOS 74 Advanced menu The Advanced menu display subm enu options for configuri ng the function of vari ous hardware compone nts. Select a submenu item, then press Enter to access the related submenu screen. Advanced Processor Op tions Parameter Description Option CPU T ype Processor m odel nam e[...]

75 CPU Speed The processor speed is the speed at which a microprocessor executes inst ructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the cloc k, the more instructions the CPU c an execute per second. Processor CPUID Processor ID number Processor L2 Cache Processor second-le[...]

4 System BIOS 76 Memory Configuration Parameter Description Option Extended Memory T otal size of extended me mory detected during POST DIMM Group #1 - 16 Status The size of memory installed on each o f the memory slots. Unlock Disabled Banks Press Enter key to configure.[...]

77 Advanced Chipset Contr ol Parameter Description Option Wake on Keyboard/ Mouse Select whether to enable the Wake on Keyboard/Mouse function. Enabled Disabled Wake On Ring Select whether to wake up the system when an incoming call is detected on the modem. Enabled Disabled Wake On R TC Alarm Select whether to wake up the system when an RTC alarm [...]

4 System BIOS 78 PCI Configuration Parameter Description Option PCI Slot 1 - 5 Option ROM When enabled, this setting will initialize the device expansion ROM for the related PCI slot. Enabled Disabled LAN 1/2 Option ROM Scan Select whether to enable the selected onboard LAN device. When enable d, device expansion ROM will be in itialized. Enabled D[...]

79 I/O Device Configuration Parameter Description Option Serial Port A/B When enabled, it allows you to configure the serial port settings. When set to Auto , it allows the server’ s BIOS or OS to select a configuration. When set to Disabled , it displays no configuration for the serial port. Enabled Disabled Auto Base I/O address Base I/O addr e[...]

4 System BIOS 80 IDE Configuration The IDE Configuration submenu lets you def ine the parameter settings related to the system hard drive(s). SA T A0 Controllor Select whether to enable support for SA T A devices. Enabled Disabled SA T A1 Controllor Select whether to enable support for SA T A devices. Enabled Disabled SA T A2 Controllor Select whet[...]

81 I/O Channel 0/Secondary Master/Slave Parameter Description Option T ype Selects th e drive type. Auto None CD-ROM A T API Remova ble IDE Removable User T otal Sectors T otal number of sectors available in the selected hard drive. Maximum Capacity Maximum capacity of the selected hard drive. Multi-Sector T ransfers Set the multi-Sector transfer m[...]

4 System BIOS 82 Floppy Configuration The Floppy Configurati on submenu displays the type of floppy disk drive installe d in the server . T ransfer Mode Select a transfer mode to enhance ha rd disk performance. Fast PIO 4 Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 FPIO 3/DMA 1 FPIO 4/DMA 2 Ultra DMA Mode Selects DMA (Direct Memory Access) mode. Mode[...]

83 Boot Configuration Parameter Description Option Boot-time Diagnostic Screen Choose whet her to display th e boot-time diagnostic screen during POST . Enabled Disabled Reset Configuration Data Select whether to erase data in the section of memory for ESCD (Extended System Configuration Data) which stores the configurati on settings fo r non-PnP p[...]

4 System BIOS 84 DMI Event Logging After Power Failure Defines the power state to resume to after a system shutdown that is due to an interruption in AC power . When set to Last State , the system will return to the active power state prior to shutdown. When set to Stay Off , the system remains off after power shutdown. When set to Power On , the s[...]

85 View DMI Event Log Press Enter to view the DMI (Desktop Management Interface) event log. T o return to the DMI Event Logging submenu, click Continue in the Event Log window . Event Logging Select whether to allow logging of all DMI events. Enabled Disabled ECC Event Logging Select whether to allow logging of ECC events. Enabled Disabled Mark DMI[...]

4 System BIOS 86 Security menu The Security menu allows you to safeguard and protect the s ystem from unauthorized use by se tting up access passwords. There are three types of passwords that you can set: • Supervisor password Entering this password will allow the user to access and change all settings i n the Se tup Utility . • User password E[...]

87 Setting a system passwor d 1 Use the up/down keys to select a pass word parameter (Set Supervisor Password or Set User Password), then press Enter . A password box will a ppear . 2 T ype a password then pre ss Enter . The password may consis t of up to six alphanum eric charact ers (A-Z, a-z, 0-9). 3 Retype the password to ve rify the first entr[...]

4 System BIOS 88 Changing a system passwor d 1 Use the up/down keys to select a pass word parameter (Set Supervisor Password or Set User Password), then press Enter . 2 T ype the original pa ssword then press Enter . 3 T ype a new passwo rd then p ress Enter . 4 Retype the password to ve rify the first entry then press Enter again. 5 Press F10 . 6 [...]

89 Server menu Parameter Des cription System Management Displays basic system ID information, as well as BIOS and BMC firmware versions. Press Enter to access the related submenu. Console Redirection Displays consol e redirection-related settings. Press Enter to access the related submenu. Event Log Configuration Displays DMI event log- related set[...]

4 System BIOS 90 System Management The System Management submenu is a simple display page for ba sic system ID information, as well as BIOS and BMC fi rmware versions. Items on this window are no n-configurable. Console Redir ection[...]

91 Parameter Desc ription Option COM Port Address Select whether to enable console redirection. Console redirection enables users to manage the system from a remote location. Onboard COM A Disabled Onboard CO M B Baud Rate Select the baud rate for console redirection. 300 1200 2400 9600 19.2K 38.4K 57.6K 115.2K Console Ty p e Select a terminal type[...]

4 System BIOS 92 Event Log Configuration Parameter Description Option Clear All Event Logs Press Enter then select whether to clear all entries in the system event log. Log POST Sys. Event Select whether to enable the BIOS event log to be integrated in the system event log. Enabled Disabled[...]

93 Boot menu The Boot menu allows you to se t the dr ive priority during system boot-up. BIOS setup will display a n error message if t he drive(s) specified is not bootable. By default, the server searches for boot devices in th e following order: 1 Floppy d isk drive 2 Optical disc drive 3 Removable devi ce 4 Hard driv e[...]

4 System BIOS 94 Exit menu The Exit menu displays the various op tions to quit from the BIOS setup. Highlight any of the ex it options then press Enter . Parameter Description Exit Saving Changes Save changes made and close the BI OS setup. Exit Discarding Changes Discard changes made and clos e the BIOS setup. Load Setup Defaults Load the default [...]

5 System tr oubleshooting[...]

This chapter provides possible sol utions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.[...]

97 Resetting the system Before going th rough in-de pth troub leshooting, att empt first to reset the system using one of the methods below . Perform Purpose T o do this Soft boot reset T o clear the system memory and reload the operating system. Press Ctrl+Alt+Del Cold boot reset T o clear the system memory , restart POST , and reload the operatin[...]

5 System troubleshooting 98 Initial system startup pr oblems Problems that occur at initial syst em startup are usu ally caused by an incorrect installation or configur ation. Hardware failure is a less possible cause. If the problem you ar e experienci ng is with a specif ic application, see the " There is problem with the softwar e program &[...]

99 Initial tr oubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you’re encounterin g. • AC power is available at the wall outlet? • Is the power supply module properly install ed? • Is the system power cord properly plugged into the power supply module socket? and connected to a NEMA 5-15R outle[...]

5 System troubleshooting 100 Har dware diagnostic testing This sectio n provide s a detail ed ap proach to identifying a hardware problem a nd its ca use. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server , turn off the system and any peripheral devices. Failure to do so can cause permanent dama ge to t[...]

101 V erifying the condition of the storage devices As POST determines the system configur ation, it tests for the presence of each mass st orage device installe d in the system. As each device is checked, its activity indi cator should turn on gr een briefly . Check the activity indicators for the hard driv e(s), DVD-ROM drive, floppy dr ive, and [...]

5 System troubleshooting 102 Specific pr oblems and corrective actions Listed below are specif ic problems that may arise during th e use of your server and their possible solution s. Power indicator does not light. Do the following: • Make sure the power supply mo dule is properly i nstalled. • Make sure the power cord is connected correctly .[...]

103 HDD activity indicato r does not light. Do the following: • Make sure the data and power cables are connected correctly . • Check that relevant switches and jumpers on the ha rd drive and on the backplane board (for hot-plugs HDD) are set correctly . DVD drive activity indicator does not ligh t. Do the following: • Make sure the IDE and p[...]

5 System troubleshooting 104 Network connection ind icators do not light. Do the following: • Check the cabling and network eq uipment to make sure that there are in proper condition. • Reinstall the network drivers. • T ry another port or hub on the switch. Network activity indicators do no t light. Do the following: • Make sure the correc[...]

105 No characters appear on the dis play monitor . Check the following: • Is the keyboard function ing? T e st it by turning the Num Lock function on and off to check i f the Num Lock indicator lights up. • Is the disp lay monitor plug ged in and tu rned on? If you are u sing a switch box, is it swit ch ed to the correct system? • Are the bri[...]

5 System troubleshooting 106[...]

Appendix A: Server management tools[...]

This appendix gives an overview of the diff erent server management tools supported by your server .[...]

109 Server management overview The server management tools supported by the Alt os G5450 system is listed in the table below . T ool Function Phoenix BIOS Se tup Utility Use this tool to configure the dif ferent hardware components and system functions (memory , processor , and security se ttings). Go to the BIOS setup chapter on page 67 for detail[...]

Appendix A: Server manage ment tools 110 RAID configuration utilities RAID opti on for the Altos G5450 sys tem is pro vided thr ough eith er the onboard SA T A contr oller or throug h a controller board option (LSI SAS controller or LSI MegaRAID SAS RA ID controller). Caution: Creating a RAID volume erases all data previously saved in the hard driv[...]

111 Note: Y ou have to in stall at least one SA T A HDD to the onboard SA T A controller in the system or you cannot see the MediaShield ROM BIOS 6.77 during POS T . Creating a RAID1 V olume 1 After you entering the configuration utility , Use the Up and Down arrow key to change the RAID Mode to Mirroring . 2 Use the Left and Right arrow key to mov[...]

Appendix A: Server manage ment tools 112 Creating and Initialing a RAID V olume 1 Launch th e configura tion menu. 2 Select Configuration Wizard 3 Select Add Configuration (default) and click on Next . 4 Select Custom Configuration (default) and click on Next . 5H o l d t h e Ctrl key and select the drives that you want to add into the array . Afte[...]

113 Starting LSI MegaRAID SAS R AID Configuration Utility T o start LSI MegaRAID SAS RAID Co nfiguration Utility fo r MegaRAID SAS 8204ELP , press CTRL-M when you see the RAID BIOS du ring POST . After POST finished, the Adapter Se lection page will show on th e screen. Please click on Start to launch the configu ration menu. Loading Factory defaul[...]

Appendix A: Server manage ment tools 114 Initial RAID V olume 1 Select Initialize from Management menu . All logical drives should be listed under Logical Drives . 2 Press Spacebar to select drives for in itializatio n. The selecte d drive will be shown in yellow . 3 After selecting the drives, press F10 and select YES to start the initialization p[...]

Appendix B: Rack mount configuration[...]

This appendix shows you how to set up the Altos G5450 server in a rack mount configuration.[...]

117 Rack installation information The Altos G5450 server system can also be mount ed in a rack-model position. A rack mount kit is ava ilable for customers who want to convert a tower-mounted system to ra ck-model design. T o purchase a rack mount kit, co ntact your local Acer representa tive or order directly from http://www .acer .com/ . Rack ins[...]

Appendix B: Rack mount con figuration 118 • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful con sideratio n should b e gi ven to installing the system in an environment compatible wi th the 35°C (95°F) maximum ambien t tempera ture. • Reduced airflow The amount of airflow requir[...]

119 Screw types The following screws are used in the assembly of the Altos G5450 system and bundled rack-mountable components. Front brackets 2 Attach the mo unting rails to the server . Rear brackets 2 Side handles 2 Attach to the sides of the server . Screw pack Secure the different rack components. Refer to the next section for details. Screw ty[...]

Appendix B: Rack mount con figuration 120 V ertical mounting hole patter n The four vertical rails of the syst em rack contain mounting holes arranged in a mann er shown in the figure be low . The system occupies 5U in the rack . Count the U positions an d hole numbers from the bottom up. The distance from the center of two hole s with closer spaci[...]

121 Rack installation pr ocedures Preparing the server for rack installation 1 Remove the foot stands from the server . (1) Lay the server on its side on a flat, stable surface. (2) Use a flat-blade s crewdriver to remove the stoppers secur ing the foot stands to the chassis. (3) Det ach the foot stands f rom the server . Store the foot stands and [...]

Appendix B: Rack mount con figuration 122 3 Remove the inner rails from the mounting rails . (1) Extend the inner rail fr om th e mounting rail until the rail release latch is exposed. (2) Depres s the release latch (1) and slip the inner rail out (2) . Do the same thing to the other mounting rail. 4 Attach the rack handles and inner rails to the s[...]

123 Preparing the rack fo r server installation 1 Install eight distands into the vertical rails of the system rack. 2 Adjust the front bracket to the preferred length. (1) T urn the ca ptive thumbsc rews counterclockwise to loosen them. (2) Slide the front bracket to the preferred length. (3) S ecure the front bra cket in it s pref erred position [...]

Appendix B: Rack mount con figuration 124 3 Install the mounting rails to the system rack. (1) Install the mounting rails to the rack by us ing four M6 x 13 screws for each rail. (2) Extend the middle sliding piec e of each mounting rail forward until you hear an au dible clic k.[...]

125 Installing the server in the system rack W ar ning! T o avoid injury , care should be taken when pressing the inner rail release latches and sliding the component into the rack. It is also recommended that two or more people help in installi ng the server to the rack to minimize the c hances of accide nts. 1 Press the release latch on both si d[...]

Appendix B: Rack mount con figuration 126 Installing the cable arm option The cable arm option allo ws you to tie-wrap all cables to and from the system. As you slide th e system in a nd out of the rack, the cable arm collapses and extends, keeping t he cables unta ngled and attac hed to the system. T o install the cable arm: 1 Attach the cable arm[...]

127 3 Extend the cable arm enough to at tach it to the installed M6 cage nuts, and secure it with two M6 x 18 screws. 4 Arrange the serve r cables. (1) Connect the power , peripheral and networking cabl es into their appropriate ports on the rear panel. Go to page 26 for related instructions. (2) Secure all serve r cables to the cable arm using the[...]

Appendix B: Rack mount con figuration 128[...]

129 Index Numerics 5.25 inch device bays install 46 location 9 supported devices 4 A Acer EasyBUILD scope 29 using 29 ARMC/3 module board layout 19 install 61 specifications 7 B backplane board board layout 17 cable connections 40 Basic Input/Output System, see BIOS 70 BIOS CMOS RAM 70 configure 71 overview 70 BIOS Setup Advanced Ch ipset Contr ol [...]

130 view 8 front panel 9 H hard drive activity indicator, location 9 activi ty indic ator, statu s 20 BIOS settings 80 install, easy-swap 45 install, hot-plug 43 RAID configuration 110 troublesh ooting 103 hardware options media storage 7 redundant modules 7 server management 7 hardware upgrade options 7 procedures 35 HDD cage bay location 10 insta[...]

131 status indicator, location 12 power-on password 86 power-on self-test, see POST 27 processor BIOS information 73 BIOS settings 74 configuration guidelines 48 remove 49 upgrade 48 PS/2 keyboard port 11 PS/2 mouse port 11 R rack installation cable arm 126 mounting hole pattern 120 precautions 117 procedures 121 rack mount kit 118 screw types 119 [...]

132 FAQ 102 FDD problem 102 hardware diagnostics 100 HDD problem 103 initial checklist 99 initial startup problems 98 memory problem 103 network problems 104 power indicator problem 102 software prog ram problem 104 system reset 97 USB device problems 104 U UID switch 12 unit identification, see UID switch 12 USB ports front 10 rear 12 troubleshoot[...]