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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации ADTRAN MP-114. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции ADTRAN MP-114 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции ADTRAN MP-114 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций ADTRAN MP-114, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции ADTRAN MP-114 должна находится:
- информация относительно технических данных устройства ADTRAN MP-114
- название производителя и год производства оборудования ADTRAN MP-114
- правила обслуживания, настройки и ухода за оборудованием ADTRAN MP-114
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск ADTRAN MP-114 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок ADTRAN MP-114 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта ADTRAN, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания ADTRAN MP-114, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства ADTRAN MP-114, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции ADTRAN MP-114. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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™ MediaPack MP-118 & MP-114 Document #: LTRT-26301 September 2007 Quick Installation Guide Integration with Microsoft ® Office Communications Server 2007[...]
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Quick Installation Guide Contents Version 5.0 3 September 2007 Table of Contents 1 Introducti on ................................................................................................................. 7 2 Quick St art ................................................................................................................... 9 3 Co[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 4 Document #: LTRT-26301 Reader's Notes[...]
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Quick Installation Guide Notices Version 5.0 5 September 2007 Notices Notice This Quick Installation Gui de describes the installation an d configuration of Audi oCodes’ Media Pack MP-11x FXO SIP analog media gateways for integratio n with Microsoft ® Office Communications Server 2007. Information contained in this document is believed to be acc[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 6 Document #: LTRT-26301 Related Documentation Document # Manual Name LTRT-656xx (e.g., LTRT-65601 MP-11x & MP-124 SIP Release Notes LTRT-654xx MP-11x & MP-124 SIP User's Manual Warning: Ensure that you connect the FXO ports to Central Office (CO) / PBX l[...]
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Quick Installation Guide 1. Introduction Version 5.0 7 September 2007 1 Introduction This guide provides step-by-step instructions for quickly setting up AudioCodes' MediaPack (MP-118 and MP-114) Sessi on Initiation Protocol (SIP) voice-over-IP (VoIP) gateways for intermediating between third-party, p rivate bran ch exchange s (PBX) or variou [...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 8 Document #: LTRT-26301 The AudioCodes' MP-11x FXO gate way can be integrated i n the Office Communications Se rver 2007 / Unified Communications (UC) environm ents, by implementing one of the following o ptions: One-to-One: each PBX line connected to an FXO[...]
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Quick Installation Guide 2. Quick Start Version 5.0 9 September 2007 2 Quick Start This Quick Installation Guide hel ps you setup t he MediaPack gateways for int eroperability with either third-party PBXs or various PSTN interf aces, and Office Comm unications Server 2007. Prior knowledge of IP networks is recom mended. Figure 2-1: Required Steps t[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 10 Document #: LTRT-26301 3 Configuring the MediaPack The gateway is supplied with the appli cation softwar e residing on its flash memory (set to fact ory default parameters). Note: This guide a ssumes that the gateway i s running firmware version 5.0. If you are run[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 11 September 2007 3.1.2 Navigating the Embedded Web Server The main areas of the Web interface are shown in the figure bel ow. Figure 3-2: MediaPack Web Interface Areas[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 12 Document #: LTRT-26301 3.1.3 Changing Login User name and Password It's recommended that you change the d efault user name and password of the Web user a ccount initially used to access the Embedded Web Server. ¾ To change the user name and password, take the[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 13 September 2007 3.1.4 Searching for ini file Parameters The Embedded Web Server provides a search engine that allows you to search any ini file parameter that is configurable using the Embedd ed Web Server. The search result p rovides you with a link to the relevant Web page in whi[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 14 Document #: LTRT-26301 3.2 Assigning an IP Address to the MediaPack If the gateway's default IP address (refe r to Table 3-1 ) doesn't correspond to the network i n which Office Communications Server 2007 i s installed, you can a ssign a different IP addr[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 15 September 2007 Table 3-2: Adding a BootP Client 3. Use the gateway's chassi s reset button to physi cally reset the gateway, cau sing it to use BootP; the gateway changes it s network parameters to the va lues provided by BootP. 3.2.2 Assigning an IP Addr ess Using CLI via RS[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 16 Document #: LTRT-26301 3.2.3 Assigning an IP Address using HTT P You can assign an IP address to the gateway using the gateway's Embedd ed Web Server (ba sed on HTTP), by connecting the gateway to a PC with a direct, local Ethernet connection. ¾ To assign an [...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 17 September 2007 3. Configure the gateway's ‘IP Address’, ‘Subnet Mask’, and ‘Def ault Gateway IP Address’ fields to correspond with your network IP settings of Office Communications Se rver 2007. 4. Click the Reset button, a nd then at the prompt, click OK ; the ga[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 18 Document #: LTRT-26301 Notes: • Ensure that you download the corre ct ini file so that your gateway is configured correctly fo r interoperability with the deployed PBX / PSTN. • The gateway configuration for the PBX-S ends-Digits option is similar to the One-to[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 19 September 2007 Figure 3-8: Configuration File Screen 4. Click the Browse button, a nd then navigate to t he folder that contains the ini file you want to upload. 5. Select the file, and then click the Open button; the name and path of the file appear in the field beside the Bro ws[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 20 Document #: LTRT-26301 3.3.2 Using the Em bedded Web Server You can use the gateway's user-fri endly, Web interface (des cribed in Section 3.1 on page 10 ) to configure the advanced parameters liste d below: IP address of Mediation Server (refe r to Sectio[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 21 September 2007 ¾ To define Mediation Server's IP address, take these 4 steps: 1. Open the ‘Proxy & Registratio n' screen ( Protocol Management menu > Protocol Definition > Proxy & Registratio n ). Figure 3-9: Proxy & Registration Screen 2. From the &[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 22 Document #: LTRT-26301 3.3.2.2 Defining Number of FXO Ports Connected to PBX The gateway's FXO port (located on the rear panel), interfaces with the PBX. By default, all the gateway's FXO ports (eight for the MP-1 18; four for the MP-114) are ena bled. Ho[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 23 September 2007 3.3.2.3 Defining Voice Coders The gateway communicat es with Mediation Serv er using either the G.711 A-law o r G.711 µ -law coder. You can cha nge the default code r usi ng the gateway's Embedded Web Server. ¾ To define the coder, take these 3 steps: 1. Open[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 24 Document #: LTRT-26301 ¾ To configure the Number Manipulat ion tables, take these 4 steps: 1. Open the Number Manipulation sc reen you want to configure ( Protocol Management menu > Manipulation Tables ); the relevant Manipulation table scree n is displayed. Th[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 25 September 2007 Table 3-3: Number Manipulation Parameters Description Parameter Description Source IP (Applicable only to the ‘Destination Phone Number Manipulation Table for IP to Tel’) Source IP address of the call (obtaine d from the Contact header in the INVITE message). No[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 26 Document #: LTRT-26301 3.3.2.4.2 Number Normalization Examples Two examples are provided belo w for number norm alization. The examples are based on t he following assumptions: a PBX with prefix (local) number 333 and a 4-digit extension number that begins with the[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 27 September 2007 Modifying PBX, Local, and National Calls to E.164 Format for Inbound Calls: Inbou nd calls refer to call s received by OCS clie nts connected through IP to the Office Communications Server 2 007. 1. Local calls from the PBX or PSTN: the PBX user only dials a 4-d[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 28 Document #: LTRT-26301 3.3.2.5 Defining Answer Supervision When there is a call from Office Communication s Server 2007 to the gateway, the gateway behavior depends on whether or not the Answer Supervi sion feature is enable d. If Answer Supervision is enabled, the[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 29 September 2007 3.3.2.6 Defining Automatic Dialing When using the One-to-One option, each PBX line that is connected to an FXO port serves one OCS client. You must define automatic dialing for each FXO port connected to the OCS clien t. ¾ To define Automatic Dialing, take these 4 [...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 30 Document #: LTRT-26301 3.3.2.7 Enabling Caller ID If the Caller ID service i s enabled, the gateway det ects the Calle r ID signal from the Tel side (PBX / PSTN) and sends it to M ediation Server over IP in t he SIP INVITE message. Therefore, to allow the OCS clien[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 31 September 2007 3.3.2.8 Defining SIP Transport Type The procedure below de scribes how to config ur e the SIP transport type. You may need to change the gateway's SIP transport type from UDP (default) to TCP, since this is the transport type us ed by Mediation Server. ¾ To de[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 32 Document #: LTRT-26301 3.3.2.9 Defining Disconnect on Broken Connection The procedure below describes how to conf ig ure the Disconnect on Broken Conne ction parameter. Since Mediat ion Server uses Sile nce Suppressio n, it may not send Real-time Transport Protocol[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 33 September 2007 3.3.2.10 Defining DTMF Payload Type The procedure belo w describes how to define the dual-tone multi-frequ ency (DTMF) payl oad type. The DTMF payload t ype used by Mediation Se rver is 101. You may need to set this value at the gateway as well. ¾ To define the DTM[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 34 Document #: LTRT-26301 3.3.2.11 Enabling One-Stage Dialing One-stage dialing is whe n the gateway receiv es an IP-to-Tel call, off-hoo ks the PBX line connected to the PBX / PSTN telephone, and then immediately dials the destination telephone number. In oth er word[...]
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Quick Installation Guide 3. Configuring the MediaPack Version 5.0 35 September 2007 3.3.2.12 Defining Channel Select Mode Channel select mod es determine the m ethod in wh ich new IP-to-Tel calls (i.e., calls from OCS clients to PBX/PSTN phones) are assigned to gatew ay port s (i.e., channels). It is recommended to select the Cyclic Asce nding mode[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 36 Document #: LTRT-26301 3.3.2.13 Disabling RTCP Attribute By default, the RTP Control Protocol (RTCP) attribute (EnableRTCPAttribute) is ena bled. However, you need to disable it by usin g the AdminPage of the Embedded Web Server. ¾ To disable the RTCP attribute, t[...]
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Quick Installation Guide 4. Backing Up Configuration Settings Version 5.0 37 September 2007 4 Backing Up Configuration Settings Once you have modified configuration settings, it is recom mended you make a backup of the modified configuration file. This is done by saving the modified ini configuration file to a folder on your PC. If you lose your ga[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 38 Document #: LTRT-26301 5 Monitoring the Gateway The gateway provides several methods to monitor various operating statuses: Monitoring the gateway's front-panel cha ssis LEDs ( refer to Se ction 5.1 ). Monitoring the gateway's channels u sing the [...]
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Quick Installation Guide 5. Monitoring the Gateway Version 5.0 39 September 2007 5.2 Monitoring the Channels You can monitor channel s using the gateway' s Embedded Web Server. ¾ To monitor the status of the channels, take this step: Open the 'Channel Status' screen, by clicking the Ho me icon on the main menu bar. Figure 5-1: C[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 40 Document #: LTRT-26301 6 Troubleshooting 6.1 General Troubleshooting The table below lists general troublesho oting that may arise with your gateway. Table 6-1: General Troubleshooting Problem Possible Cause Solution Ready LED is lit red Hardware component failure.[...]
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Quick Installation Guide 6. Troubleshooting Version 5.0 41 September 2007 ¾ To configure the Syslog parameters, take these 7 steps: 1. Open the ‘Management S ettings’ screen ( Advanced Configuration menu > Manage ment Settings ); the ‘Management Settings’ screen is di splayed. Figure 6-1: Management Settings Screen 2. In the 'Syslo[...]
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MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 42 Document #: LTRT-26301 7 Regulatory Information Declaration of Conformity Application of Counc il Directives: 73/23/EEC (including amendments) 89/336/EEC (including amendments) 1999/5/EC Annex-II of the Directive Standards to which Con formity is Declared: EN55022:[...]
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Quick Installation Guide 7. Regulatory Information Version 5.0 43 September 2007 Safety Notices • Installation and service of this unit must only be performed by authorized, qualified service personnel. • The MediaPack FXO Output Tones and DTMF level should not ex c eed -9 dBm (AudioCodes setting #23) in order to comply with FCC 68, TIA/EIA/IS-[...]
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™ MediaPack MP-118 & MP-114 Quick Installation Guide Integration with Microsoft ® Office Communications Server 2007 www.audiocodes.com[...]