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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Advantech EDG-4504. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Advantech EDG-4504 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Advantech EDG-4504 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Advantech EDG-4504, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Advantech EDG-4504 должна находится:
- информация относительно технических данных устройства Advantech EDG-4504
- название производителя и год производства оборудования Advantech EDG-4504
- правила обслуживания, настройки и ухода за оборудованием Advantech EDG-4504
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Advantech EDG-4504 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Advantech EDG-4504 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Advantech, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Advantech EDG-4504, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Advantech EDG-4504, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Advantech EDG-4504. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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ADAM-4570/ADAM-4571/EDG-4504 1/2/4 P or t Ethernet to RS-232/422/485 Data Gateway User’ s Manual[...]
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Copyright Notice This document is copyrighted, 2001, by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd., reserves the right to make improve- ments to the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the p[...]
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Advantech Customer Services Each and every Advantech product is built to the most exacting specifications to ensure reliable performance in the unusual and demanding conditions typical of industrial environments. Whether your new Advantech equipment is destined for the laboratory or the factory floor , you can be assured that your product will prov[...]
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Product W arranty Advantech warrants to you, the original purchaser , that each of its products will be free from defects in materials and workmanship for two years from the date of purchase. This warranty does not apply to any products which have been repaired or altered by other than repair personnel authorized by Advantech, or which have been su[...]
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product returned without dated proof of purchase is not eligible for warranty service. 5 . W rite the RMA number visibly on the outside of the package and ship it prepaid to your dealer .[...]
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Contents Chapter 1: Overview ........................................ 1 1. 1 Introduction ..................................................................... 2 1 . 2 Features .......................................................................... 5 1. 3 Specifications ................................................................. 6 1. 4 Pac[...]
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3. 2 Configuring the ADAM-4570/ADAM-4571/EDG-4504 The Configuration Utility ............................................. 3 3 3.2.1 Search for Specific ADAM-4570/ADAM-4571/EDG-4504 3 4 3.2.2 System Configuration ..................................................... 3 6 3.2.3 Network Configuration ................................................[...]
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Figures Figure 2-1 Installation Flow Chart ............................................................. 1 0 Figure 2-2 Network Architecture(1) ......................................................... 1 2 Figure 2-3 Network Architecture(2) ......................................................... 1 2 Figure 2-4 ADAM-4570T op Panel .............[...]
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Figure 3-8 ArchitectureHost idle switch mode .................................... 4 2 Figure 3-9 Security configuration ............................................................. 4 7 Figure 3-10 Status messages .................................................................... 4 8 Figure 3-1 1 Unused ports ..................................[...]
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T ables T able 2-1 ADAM-4570 LED Definition ...................................................... 1 3 T able 2-2 ADAM-4571 LED Definition ...................................................... 1 5 T able 2-3 EDG-4504 LED Definition ......................................................... 1 7[...]
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1 Chapter Overview[...]
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1.1 Introduction The ADAM-4570/ADAM-4571/EDG-4504 is a light- ning fast and cost effective data gateway between RS- 232/422/485 and Ethernet interfaces. This unit imme- diately upgrades your existing device(s) to the Ethernet world. Functionally transparent and efficient, the ADAM-4570/ADAM-4571/EDG-4504 is specially designed for remotely controlli[...]
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space and software development cost. The ADAM- 4570/ADAM-4571/EDG-4504 also provides a high- performance RISC CPU and real time operating sys- tem to reduce CPU load. These components make the ADAM-4570/ADAM-4571/EDG-4504 more stable and reliable. Another benefit is the ADAM-4570/ ADAM-4571/EDG-4504 allows users to remotely download programs to a d[...]
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4 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual the serial device or communication between the device and the ADAM-4570 fails, the “Device Idle” function will switch the communication port from one port to another port to keep com- municating with another device automatically . Thus, another de- vice can send data to the ADAM-4570. Auto-reconn[...]
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Chapter 1 Introduction 5 is divided into two parts: Signal test and Communication Param- eters test. If the results are OK, users can be sure the communi- cation quality between host PC and ADAM-4570/ 4571 is OK. Easy to maintain by downloading firmware remotely Advantech continually upgrades ADAM-4570/ADAM-4571/ EDG-4504’ s firmware to keep pace[...]
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6 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 1.3 Specifications • Protocol: TCP/IP • Network Port: IEEE 802.3, IEEE 802.3u • Interface: Network: 10/100 BASE-T standard Serial: RS-232, RS-422, RS-485 • Port: 1/2/4 independent RS-232/422/485 ports • Connector: Network: RJ-45 Serial: RJ-48 (RJ-48 to DB-9 cable provided) • T ransmission[...]
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Chapter 1 Introduction 7 • Power Consumption: 3.5 W att (ADAM-4571) 4 W att (ADAM-4570) 4.5 W att (EDG-4504) • Placement: DIN-rail, panel mounting, piggyback stack (ADAM-4570/4571) DIN-rail, panel mounting (EDG-4504) • Operating T emperature: 0 ~ 60° C • Storage T emperature: -20 ~ 80° C • Operating Humidity: 20 ~ 95% (non-condensing) ?[...]
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8 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual[...]
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2 Getting Started Chapter[...]
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10 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual In this chapter , you will be given an overview of the ADAM-4570/ADAM-4571/EDG-4504 hardware installation procedures. As mentioned in the previous chapter , the ADAM-4570/ADAM-4571/EDG-4504 comes ready for all network connections, including Ethernet, and RS-232/422/485 port connections. W e begin th[...]
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Chapter 2 Getting Started 1 1 2.1 Understanding the ADAM-4570/ADAM-4571/EDG-4504 The ADAM-4570/ADAM-4571/EDG-4504 is an advanced data gateway unit. It extends traditional COM ports of a PC with access over a TCP/IP network. Through networking, you can control and monitor remote serial devices either over a LAN or over the W AN. Since the ADAM-4570/[...]
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12 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual The following illustration shows the network architecture as be- low: Figure 2-2 Network Architecture(1) Figure 2-3 Network Architecture(2)[...]
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Chapter 2 Getting Started 1 3 L E D C o l or St at u s De s c r ip ti on St at u s/ Po w er R ed ON H eartbea t ( 1 ti m e/ sec) OFF No t wo rki ng G r een ON Pow e r ON OFF P ow e r O F F Sp eed/L i nk Red ON 1 0 0 Mbp s sp eed O FF 1 0 M bp s sp eed Gr een ON V al i d n etwor k l i n k OF F I nvali d n etw or k l i n k T x / R x (E th ern et) R e[...]
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14 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual Figure 2-6 ADAM-4570—Back Panel Figur e 2-4 ADAM-4570—T op Panel Figure 2-5 ADAM-4570—Front Panel[...]
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Chapter 2 Getting Started 1 5 2.1.2.2 ADAM-4571 There are four LEDs located on the top panel of ADAM-4571, each with its own specific function. T able 2-2 ADAM-4571 LED Definition L E D Col or Statu s D e scr ip tion Sta tu s/ Pow er R ed ON H eartbea t ( 1 t i m e/ s ec) OFF No t work i ng G r een ON Pow e r ON OFF P ow e r O F F Sp eed/L i nk Red[...]
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16 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual Figure 2-9 ADAM-4571—Back Panel Figur e 2-7 ADAM-4571—T op Panel Figure 2-8 ADAM-4571—Front Panel[...]
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Chapter 2 Getting Started 1 7 2.1.2.3 EDG-4504 There are 13 LEDs located on the top panel of EDG-4504, each with its own specific function. T able 2-3 EDG-4504 LED Definition L E D Stat u s De s cr ip tio n Sta tu s ON H ear t b ea t ( 1 t i m e/ sec) OFF No t work i ng 10 M ON 1 0 M bp s sp eed O FF I nva li d 1 0 Mbp s N etw or k l i n k 100M ON [...]
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18 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual Figur e 2-10 EDG-4504—T op Panel Figur e 2-1 1 EDG-4504—Fr ont Panel Figure 2-12 EDG-4504—Front Panel[...]
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Chapter 2 Getting Started 1 9 2.1.3 Stickers If you forgot the IP addresses of specific ADAM-4570/ADAM- 4571/EDG-4504s or where the host PC is mapped to the ADAM-4570 port, we have provided five stickers for you to note the IP addresses and place in a secure location. For ex- ample, 172.20.20.5: The IP address of specific ADAM-4570 160.59.20.89: Th[...]
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20 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 2.2 Connecting the Hardware Next, we will explain how to find a proper location for your EDG COMPort series, and then explain how to connect to the network, hook up the power cable, and connect to the ADAM- 4570/ADAM-4571/EDG-4504’ s serial port. Note: Before you install ADAM-4570/ADAM-4571/EDG- 4[...]
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Chapter 2 Getting Started 2 1 Figure 2-13 Panel Mounting Panel Mounting The ADAM-4570/ADAM-4571 can be attached to a wall us- ing the included metal brackets. Each bracket comes with four screws; first attach the brackets to the bottom of the ADAM- 4570/ADAM-4571. Next, screw each bracket to a wall.[...]
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22 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual Figure 2-14 Din Rail Mounting DIN Rail Mounting Y ou can mount the ADAM-4570/ADAM-4571 on a standard DIN Rail. First, using two screws, attach the metal plate to the DIN Rail bracket. Because the screw heads are beveled, the tops of the screws will be flush with the metal plate. Din Rail Mounting Br[...]
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Chapter 2 Getting Started 2 3 Piggyback Stack ADAM-4570/ADAM-4571 can be stacked as seen in the fig- ure below . Figure2-15 Piggyback Stack[...]
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24 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 2.2.1.2 EDG-4504 Figure 2-17 Panel Mounting Figure 2-16 Din Rail Mounting[...]
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Chapter 2 Getting Started 2 5 2.2.2 Network Connection There are two ways to use the 10/100Base-T Ethernet connec- tor located on the ADAM-4570/ADAM-4571/EDG-4504 : 1. For Local Area Network (LAN) applications using the ADAM-4570/ADAM-4571/EDG-4504, you will simply plug one end of your Ethernetcable into the 10/100Base-T con- nector , and the other[...]
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26 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 2.2.3 Power Connection Y ou should take the following steps to connect ADAM-4570/ ADAM-4571/EDG-4504 power . 1. Connect the power cable to 2-pin connector 2. Connect power cable to power adapter Figure 2-19 Power Connection for ADAM-4570/4571 Figure 2-20 Power Connection for EDG-4504 If the ADAM-457[...]
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Chapter 2 Getting Started 2 7 2.2.4 Serial Connection 2.2.4.1 ADAM-4570/4571 The model of the ADAM-4570/4571 that you purchased has RJ-48 serial ports on the bottom of module. Depending on your serial device and serial interfaces, there are two options: 1. For an RS-232/422/485 port you may use a RJ-48 to DB-9 cable which we supply to connect your [...]
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28 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual RJ-48 DB-9 P I N N am e DC D RX T X DT R G ND DSR R T S C T S RI R J- 48 1 2 3 4 5 6 7 8 9[...]
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Chapter 2 Getting Started 2 9 2.2.4.2 EDG-4504 The model of the EDG-4504 that you purchased has DB-9 se- rial ports on the bottom of module. Depending on your serial device and serial interfaces, there are two options: 1. For an RS-232/422/485 port you may use a DB-9 cable to connect your serial device to the EDG-4504. Simply plug one end of the ca[...]
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30 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual[...]
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3 Installation and Configuration Chapter[...]
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32 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 3.1 Driver and Utility Installation In order to use a PC via an Ethernet network to control serial devices connected to the ADAM-4570/ADAM-4571/EDG- 4504, you must first have a host running W indows 95/98/ME/ NT/2000/XP . This type of application also requires the host to have an Ethernet card and T[...]
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Chapter 3: Installation and Configuration 33 è è 6. The configuration utility will search for the ADAM-4570/ ADAM-4571/EDG-4504 devices on your local network. Figure 3-1 Configuration Utility 3.2 Configuring the ADAM-4570/ADAM-4571/EDG-4504 — The Configuration Utility The ADAM-4570/ADAM-4571/EDG-4504 provides easy W indows configuration through[...]
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34 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual Figure 3-2 Locate all ADAM-4570/ADAM-4571/EDG-4504 1. Select “Designated” and select “ADAM-4570” 2. Click “Locate” 3.2.1 Search for Specific ADAM-4570/ADAM-4571/ EDG-4504 If you want to locate specific ADAM-4570/ADAM-4571/EDG- 4504s, the configuration utility provides a “Locate” func[...]
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Chapter 3: Installation and Configuration 35 3. The “Status” LED of all ADAM-4570s on the LAN will turn on 4. It’ s the same way to locate one device. Figure 3-3 Locate the desired group of ADAM-4570s Figure 3-4 Locate specific ADAM-4570s[...]
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36 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 3.2.2 System Configuration Figur e 3-5 System Setting W indow Configuration utility can only search the ADAM-4570/ADAM- 4571/EDG-4504 devices on the local network segment and cannot sear ch beyond a r outer or gateway . Make sure that all the ADAM-4570/ADAM-4571/EDG-4504 devices that you want to mon[...]
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Chapter 3: Installation and Configuration 37 Device Name Configuration utility provides a default name for device to distin- guish a specific ADAM-4570/ADAM-4571/EDG-4504 from other ADAM-4570/ADAM-4571/EDG-4504. Y ou can update the default device name based on your application. Names longer than 128 characters cannot be used. It is best to choose a[...]
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38 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 3.2.3 Network Configuration MAC Address This does not need configuration. Link Speed This function will show the current linking speed to be either 10Mbps or 100Mbps. However , the utility will auto-detect the current transmission speed on the network segment and set the transmission speed for the d[...]
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Chapter 3: Installation and Configuration 39 Figur e 3-7 Por t Configuration W indow 3.2.4 Port Configuration IP address, Subnet Mask, Default Gateway The IP address identifies your ADAM-4570/ADAM-4571/ EDG-4504 device on the global network. Each ADAM-4570/ ADAM-4571/EDG-4504 has same default IP address 10.0.0.1. Obtain a specific IP address from y[...]
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40 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual Name T o specify which port on the ADAM-4570/ADAM-4571/EDG- 4504 is to be connected to the serial device. Description Y ou can give more detailed description of the function of the port for easy management and maintenance. Descriptions longer than 128 characters cannot be used. T ype Each ADAM-4570/[...]
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Chapter 3: Installation and Configuration 41 3.2.4.1 Host/Device Idle Protection (ADAM-4570 only) When building up a system, users sometimes face the following problems. The system crashes because the serial/Host device breaks down; the application program fails or the cable between the host device and the ADAM-4570 breaks etc. For keeping the stab[...]
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42 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual E t h ernet P L C o r A D A M H o s t A H o s t B A D A M -457 0 1. Users set up the time period that the ADAM-4570 waits for the host PC to send commands. 2. If the time is over the set time, the ADAM-4570 will cut the connection between host A and the ADAM-4570. 3. Host B then starts to set up a c[...]
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Chapter 3: Installation and Configuration 43 Configuration Steps 1. Select “Host Idle” mode. 2. Key-in the T iming. The “T iming” is the time that the ADAM-4570 will wait to receive commands from the host PC. If the ADAM-4570 does not receive any commands from the host PC over this user set period of time, the ADAM-4570 will automatically c[...]
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44 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 3. Make sure that Host B is in the authority list. Device Idle Switch Mode When the serial device or communication between the device and the ADAM-4570 fails, the data can not be sent to the host PC in the set time period. The purpose of the “Device idle switch” mode is to provide another commun[...]
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Chapter 3: Installation and Configuration 45 E t h e r n e t ADAM - 45 70 P o r t 1 P o r t 2 D e v ic e A T h e C O M 2 5 o f h o s t P C r ecei ves the d at a D evic e B 5. The ADAM-4570 will transmit data to the same COM 25 of the host PC.[...]
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46 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual Configuration Steps 1. Select “Device Idle” mode. 2. Key-in the T iming. The “T iming” is the period of time that the ADAM-4570 will wait to receive data from the serial device. If the ADAM- 4570 does not receive any data from the device over the pe- riod of time the user sets up, the ADAM-4[...]
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Chapter 3: Installation and Configuration 47 3.2.5 Security Configuration Figure 3-9 Security configuration Only configure the authorized IP This option is enabled in order to protect all configuration settings from being changed inadvertently . Allow any IP to access If this option is enabled, any PC can access data from this ADAM-4570/ADAM-4571/E[...]
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48 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 3.3 Status Messages The status message shown at the bottom of the utility window reflects the current status of ADAM-4570/ADAM-4571/EDG- 4504. “Read” The configuration utility has found the ADAM-4570/ADAM- 4571/EDG-4504 and it is ready for use. “Searching EDG COMport” The configuration utili[...]
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Chapter 3: Installation and Configuration 49 “Device Ready” The ADAM-4570/ADAM-4571/EDG-4504 is ready to be configured and is now waiting for acknowledgement from the device. “Lost Connection from the Device” Due to device shut down or network failure, the configuration utility has lost connection after 5 seconds. “Fail to apply this sett[...]
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50 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual at the remote site to check and see if the power is on, and make sure that the connection is okay . 3.4 Port Mapping Utility The purpose of the port mapping utility is to help you manage all ports which are in one W indows NT or W indows 2000 plat- form. The utility displays three types of ports: Us[...]
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Chapter 3: Installation and Configuration 51 Note: If you assigned different COMport to the same ADAM- 4570’ s port. The dialog box will appear to remind you. 4. The port has been added into ADAM-4570/ADAM-4571/ EDG-4504 5. If you want to remove the COMport, click DELETE to re- move this. Figur e 3-13 W arning window Figure 3-12 Assign COM port t[...]
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52 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 6. After you complete the configuration, click ”Apply”. 3.4.1 Self T est Function The purpose of this test is to make sure the communication from host PC to ADAM -4570 is OK. If there is still an error , you can check the communication from the ADAM-4570/ADAM- 4571/EDG-4504 to the serial devices[...]
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Chapter 3: Installation and Configuration 53 1. Click the T est button in the Port Mapping utility . Signal T est • R TS CTS: Check the R TS and CTS signals between two ports. • DTR RI: Check the DTR and RI signal between two ports. • DTR DSR: Check the DTR and DSR signal between two ports. • DTR DCD: Check the DTR and DCD signal between tw[...]
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54 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 2. Click OK button to return to the port mapping window . All the ports in the ADAM-4570/ADAM-4571/EDG-4504 are tested ok. Figure 3-15 Loopback test 3.4.2 Upgrading ADAM-4570/ADAM-4571/EDG- 4504’ s Firmwar e Download Advantech continually upgrades its firmware to keep pace with the ever-expanding [...]
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Chapter 3: Installation and Configuration 55 1. Click on the toolbar Update FW icon. Figure 3-16 Update firmware window 2. Locate and then select the filename of the firmware that you downloaded. Figure 3-17 Select the file[...]
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56 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 3. After downloading firmware completely , click on the Reboot button. The ADAM-4570/ADAM-4571/EDG-4504 will re- start automati cally . Note: After clicking Reboot button, configuration utility will not reboot ADAM-4570/ADAM-4571/EDG-4504 untill no application program access this ADAM-4570/ADAM- 457[...]
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Chapter 3: Installation and Configuration 57 3.4.3 Save The Configuration If you want to save or recover the configuration, you can select the “Import/Export” items. 1. a. Select “File” b. Select “Import” or “Export” 2. Save or open the configurations[...]
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58 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual 3.4.4 Auto-reconnect function Sometimes, the system crashes because the ADAM-4570 is in- terrupted or is powered-off by accident. Users want the host PC to re-connect to the ADAM-4570 automatically after such an occurrence. The ADAM-4570 provides an “Auto-reconnect” function to solve this proble[...]
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4 T r oub leshooting Chapter[...]
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58 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual This chapter explains how to solve some of the most common problems you could encounter while using ADAM-4570/ ADAM-4571/EDG-4504. If you are still having problems after reading this chapter , contact your dealer , or e-mail Advantech for help. “Configuration Utility can not find ADAM-4570/ADAM- 4[...]
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Chapter 4 Troubleshooting 59 For security reasons, and to simplify operations, users can give the access right to specific PC. Only these PCs can get data from ADAM-4570/ADAM-4571/EDG-4504. Thus, if while using the ADAM-4570/ADAM-4571/EDG-4504, it is advised that you check to see if your PC is on the access right list. “Cannot change the IP addre[...]
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60 ADAM-4570/ADAM-4571/EDG-4504 User ’ s Manual[...]