Allnet ALL1294B инструкция обслуживания

Broadband Router ALL1294B Broadband Internet Access 4-Port Switching Hub User's Guide[...]

Table of Contents CHAPTER 1 INTRODUCTION ............................................................................................. 1 Broadband Router Features ............................................................................................. 1 Package Contents ..........................................................................[...]

APPENDIX A TROUBLESHOOTING ................................................................................ 78 Overview ....................................................................................................................... ... 78 General Pr oblems .....................................................................................[...]

1 Chapter 1 Introduction This Chapter provides an overview of the Broadband Router's features and capabilities. Congratulations on the purchase of y our new Broadband Router. The Broadband Router i s a multi-funct ion device providing the fol lowing services: • Shared Broadband Internet Access for all LAN users. • 4-Port Switching Hub for [...]

Broadband Router User Guide Advanced Internet Functions • Communication Applications. Support for Internet com municati on applications, such as interactive Gam es, Telephony, and Conferencing appl ications, which are often di fficult to use when behind a Firewall, is i ncluded. • Special Internet Applications. Applications whic h use non-stand[...]

Introduction • Stateful Inspection Firewall. All incoming data packets are monitored and all incom- ing server requests are filtered, thus p rotec ting your network fro m malicious attacks from external sources. • Protection against DoS attacks. DoS (Denial of Service) attacks can flood y our Internet connection with invalid packets a nd connec[...]

Broadband Router User Guide Physical Details Front-mounted LEDs Figure 2: Front Panel Power On - Power on. Off - No power. Status (Red) On - Error condition. Off - Normal operation. Blinking - This LED blinks during start up. LAN For each port, there are 2 LEDs • Link/Act • On - Corresponding LAN (hub) port is active. • Off - No active connec[...]

Introduction Rear Panel Figure 3: Rear Panel Reset Button This button has two (2) functi ons: • Reboot . When pressed and released, the Bro adband Router will reboot (restart). • Clear All Data . This button can also be used to clear ALL data and restore ALL settings to the factory defaul t values. To Clear All Data and resto re the factory def[...]

2 Chapter 2 Installation This Chapter covers the physical i nstallation of the Broadband Rout er. Requirements • Network cables. Use standard 10/100BaseT network (UTP) cables wit h RJ45 connectors. • TCP/IP protocol m ust be installed on all PCs. • For Internet Access, an Internet Access account with an ISP, and either of a DSL or C able mode[...]

Introduction 3. Connect WAN Cable Connect the DSL or Cable m odem to the WAN port on the Broadband R outer. Use the ca- ble supplied with your DSL/ Cable m odem. If no cable was suppli ed, use a standard cable. 4. Power Up • Power on the Cable or DSL m odem. • Connect the supplied power adapt er to the Broadband Router and power up. Use only th[...]

Chapter 3 Setup This Chapter provides Setup detai ls of the Broadband Router. Overview This chapter describes the setup procedure for: • Internet Access • LAN configuration • Assigning a Password to protect the confi guration data. PCs on your local LAN m ay also require configurati on. For details, see Chapter 4 - PC Con- figuration . Other [...]

Setup Configuration Program The Broadband Router contains an HTTP server. This enabl es you to connect to it, and con- figure it, using your Web Browser. Your Brow ser must support JavaScript . The configuration program has been tested on the following browsers: • Netscape V4.08 or later • Internet Explorer V4 or lat er Preparation Before attem[...]

Broadband Router User Guide If you can't connect If the Broadband Router does not respond, check the fol lowing: • The Broadband Router is properly installed, LAN connecti on is OK, and it is powered ON. You can test the connection by using the "Ping" comm and: • Open the MS-DOS window or command prom pt window. • En ter the co[...]

Setup Setup Wizard The first time you connect to the Broad band Router, th e Setup Wizard will run automatically. (The Setup Wizard will also ru n if the Broa dband Rou ter's default setting are restored .) 1. Step through the Wizard until finished. • You need to know the type of Internet connection service used by your ISP. C heck the data [...]

Broadband Router User Guide PPTP PPTP is mainly used in Europe. You connect to the ISP only when required. The IP address is usually allocated auto mati- cally, but may be Static (Fixed). • Server Address. • User name and password. • IP Address allocated to you, if Static (Fixed). Other Modems (e.g. Broadband Wireless) Type Details ISP Data r[...]

Setup Home Screen After finishing the Setup W izard, you will see the Home screen. Wh en you connect in future, you will see this screen when you connect . An example screen is shown below. Figure 5: Home Screen Navigation & Data Input • Use the menu bar on the le ft of the screen, and the "Back" button on your B rowser, for navigat[...]

Broadband Router User Guide LAN Screen Use the LAN link on the main m enu to reach the LAN screen An example screen is shown below. Figure 6: LAN Screen Data - LAN Screen TCP/IP IP Address IP address for the Broadband Router, as seen from the local LAN. Use the default value unless the address is already in use or your LAN is using a different IP a[...]

Setup DHCP What DHCP Does A DHCP (Dynami c Host Configuration Prot ocol) Server allocates a valid IP address to a DHCP Client (PC or device) upon request. • The client request is ma de when the client device start s up (boots). • The DHCP Server provides the Gateway and DNS addresses to the clien t, as well as allocating an IP Address. • The [...]

Broadband Router User Guide Password Screen The password screen allows you to assign a password to the Broadband R outer. Figure 7: Password Screen Once you have assigned a password to the Broadband Router (on t he Password screen above) you will be prompted for the password when you connect, as shown below. (If no password has been set, this dialo[...]

4 Chapter 4 PC Configuration This Chapter detail s the PC Configurat ion required on the local ("Int ernal") LAN. Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configuration Windows Clients This section describes how to configure Windows clients for Internet access via the B[...]

Broadband Router User Guide Checking TCP/IP Settings - Windows 9x/ME: 1. Select Control Panel - Net work . You should see a screen like t he following: Figure 9: Network Configuration 2. Select the TCP/IP protocol for your network card. 3. Click on the Properti es button. You should then see a screen li ke the following. Figure 10: IP Address (Win [...]

PC Configuration • On the Gateway tab, enter the Broadband Rout er's IP address in the New Gateway field and click Add , as shown below. Your LAN adm inistrator can advise y ou of the IP Address they assigned to the Broadband Rout er. Figure 11: Gateway Tab (Win 95/98) • On the DNS Configurati on tab, ensure Enable DNS is selected. If the [...]

Broadband Router User Guide Checking TCP/IP Settings - Windows NT4.0 1. Select Control Panel - Net work , and, on the Protocols tab, select the TCP/IP prot ocol, as shown below. Figure 13: Windows NT4.0 - TCP/IP 2. Click the Properties button to see a screen like the one below. 20[...]

PC Configuration Figure 14: Windows NT4.0 - IP Address 3. Select the network card for your LAN. 4. Select the appropriate radi o button - Obtain an IP address from a DHCP Server or Specify an IP Address , as explained below. Obtain an IP address from a DHCP Server This is the default Windows setting. Using this is recommended . By default, the Broa[...]

Broadband Router User Guide Figure 15 - Windows NT4.0 - Add Gateway 2. The DNS should be set to the address provided by y our ISP, as follows: • Click the DNS tab. • On the DNS screen, shown below, click the Add button (under DNS Service Search Order ), and enter the DNS provided by y our ISP. 22[...]

PC Configuration Figure 16: Windows NT4.0 - DNS 23[...]

Broadband Router User Guide Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Ne twork and Dial-up Connect ion . 2. Right - click t he Local Area Connection icon and select Properties . You shoul d see a screen like the following : Figure 17: Network Configuration (Win 2000) 3. Select the TCP/IP protocol for your network card. 4. C[...]

PC Configuration Figure 18: TCP/IP Properties (Win 2000) 5. Ensure your TCP/IP settings are correct , as described below. Using DHCP To use DHCP, select the radio button Obtain an IP Address automaticall y . This is the default Windows setting. Using this is recommended . By default, the Broadband Router will act as a DHCP Server. Restart your PC t[...]

Broadband Router User Guide Checking TCP/IP Settings - Windows XP 1. Select Control Panel - Net work Connection . 2. Right click t he Local Area Connection and choose Properties . You should see a screen like the following: Figure 19: Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4. Click on the Properti es[...]

PC Configuration Figure 20: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button Obtain an IP Address automaticall y . This is the default Windows setting. Using this is recommended . By default, the Broadband Router will act as a DHCP Server. Restart your PC t o ensure it obtain[...]

Broadband Router User Guide Internet Access To configure your PCs to use the Broadband Router for Internet access: • Ensure that the DSL modem, Ca ble modem , or other permanent connect ion is functional. • Use the following procedure to configure y our Browser to access the Internet via the LAN, rather than by a Dial-up connection. For Windows[...]

PC Configuration Macintosh Clients From your Macintosh, you can access the Internet via the Broa dband Router. The procedure is as follows. 1. Open the TCP/IP Control Panel. 2. Select Ethernet from the Connect via pop-up m enu. 3. Select Using DHCP Server from the Confi gure pop-up menu. The DHCP C lient ID fiel d can be left blank. 4. Close the TC[...]

5 Chapter 5 Operation and Status This Chapter details the operation of the Broadband Router and t he status screens. Operation Once both the Broadband Router and the PCs a re configured, operation is automatic. However, there are some situations where add iti onal Internet configurat ion may be requi red: • If using Internet-based Communication A[...]

Operation and Status Data - Status Screen Internet Connection Method Displays the current connect ion method, as confi gured in the Setup Wizard. Broadband Modem This indicates whether a connecti on to the Broadband Modem (attached to the WAN p ort) currently exists. If this ind icates "No Connection" then the Broadband M odem is Off or f[...]

Broadband Router User Guide Refresh Screen Update the data displa yed on screen. Connection Status - PPPoE If using PPPoE (PPP over Ethernet), a screen like the following example will be displayed when the "Connectio n Details" button is click ed. Figure 22: PPPoE Status Screen Data - PPPoE Screen Connection Physical Address The hardware [...]

Operation and Status required" is disabled. Connection Log Connection Log • The Connection Log shows status m essages relating to the existing connection. • The most common messages are listed in the table below. • The "Clear Log" button will restart the Log, while the Re- fresh button will update the messages shown on screen. [...]

Broadband Router User Guide Error: Invalid or unknown packet type The data received from the ISP' s Server could not be proc- essed. This could be caused by data corruption (from a bad link), or the Server using a protocol which is not supporte d by this device. Connection Status - PPTP If using PPTP (Peer-to-Peer Tunne ling Protocol), a scree[...]

Operation and Status disabled. Connection Log Connection Log • The Connection Log shows status m essages relating to the existing connection. • The "Clear Log" button will restart th e Log, while the Refresh button will update the messages shown on screen. Buttons Connect If not connected, establish a connect ion to your ISP. Disconne[...]

Broadband Router User Guide (This is different to the hardware address seen by devi ces on the local LAN.) IP Address The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider). Connection Status This indicates whether or not t he connection is currently estab- lished. • If the conn[...]

Operation and Status Connection Details - SingTel RAS If using the SingTel RAS access method, a screen like the following example will be displayed when the "Connectio n Details" button is click ed. Figure 25: Connection Details - RAS Data - RAS Screen Internet RAS Plan The RAS Plan which is currently used. Physical Address The hardware a[...]

Broadband Router User Guide • This button will say "Release" if the Bro adband Router is cur- rently using an IP Address allo cated by the ISP' s DHCP Server. Clicking the "Release" button will release the IP Address and break the connection. • If the button says "Renew", th is indicates that the ISP's DH[...]

Operation and Status case the "Lease obtained" and "R emaining lease tim e" fields provide additio nal information. Note that the lease is au tomati- cally renewed on expiry; use t he "Renew" button if you wish t o manually renew the lease imm ediately. • If "Disabled", the the Internet IP Address from your[...]

6 Chapter 6 Advanced Features This Chapter explains when and how to use the Broadband Router's "Ad- vanced" Features. Overview The following advanced features are provided. • Access Control • Dynamic DNS • Advanced Internet • Communication Appli cations • Special Applications • Mu lti-DMZ • URL filter • Virtual Server[...]

Advanced Features Access Control Screen To view this screen, select the Access Control link on the Advanced m enu. Figure 27: Access Control Screen Data - Access Control Screen Group Group List Select the desired Group. The sc reen will update to display the settings for the selected Group. Groups are nam ed "Default", "Group 1"[...]

Broadband Router User Guide Internet Access Restrictions Select the desired options for t he current group: • None - Nothing is blocked. Use this to create the least restric- tive group. • Block all Internet access - All traffic via the WAN port is blocked. Use this to create the m ost restrictive group. • Block selected Services - You can se[...]

Advanced Features Group Members Screen This screen is displayed when the Members button on the Access Control screen is clicked. Figure 28: Group Members Use this screen to add or remove m embers (PC s) from the current group. • The "Del >>" butto n will remove the selected PC (in the Members list) from the current group. • The [...]

Broadband Router User Guide Default Schedule Screen This screen is displayed when the Define Schedule button on the Access Control screen is clicked. • This schedule can be (optionall y) applied to any Access Cont rol Group. • Blocking will be performed dur ing the scheduled time (between the "Start" an d "Finish" times.) ?[...]

Advanced Features Services Screen This screen is displayed when the Edit Service List button on the Access Control screen is clicked. Figure 30: Access Control - Services Data - Services Screen Available Services Available Services This lists all the available services. "Delete" button Use this to delete any Servi ce you have added. Pre-d[...]

Broadband Router User Guide Buttons Delete Delete the selected service from the list. Save Add a new entry to the Serv ice list, using the data sho wn in the "Add New Service" area on screen. Cancel Clear the " Add New Service " area, ready for entering data for a new Service. Access Control Log To check the operation of the Acc[...]

Advanced Features Dynamic DNS This free service is very usef ul when combined with the Virtual Server feature. It allows Internet users to connect to your Vi rtual Serv ers using a URL, rather than an IP Address. This also solves the problem of having a dynami c IP address. With a dynamic IP address, your IP address may change whenever you connect [...]

Broadband Router User Guide DDNS Data User Name Enter your Username for the DDNS Service. Password/Key Enter your current password for the DDNS Service. Domain Name • Enter the domain name allocated to you by the DDNS Service. • If you have more than one dom ain name , enter the name y ou wish to use. This device supports one nam e only. Advanc[...]

Advanced Features If this problem arises, you can use this screen to set which PC should receive an incom ing connection, as described below. Communication Applications Select an Application This lists appli cations which m ay generate incom ing connections, where the destination PC (on y our local LAN) is unknown. Send incoming calls to This lists[...]

Broadband Router User Guide Data - Special Applications Screen Name Enter a descriptive name to identify this Sp ecial Application. Use the checkbox to Enable or Disable the Special Appl ication as required. Incoming Ports • Type - Select the protocol (TCP or UDP) used when you receive data from the special application or service. (Note: Som e ap[...]

Advanced Features URL Filter The URL Filter allows you to block access to undesirable Web site • To use this feature, you must define "filter string s". If the "filter string" appears in a requested URL, the request is blocked. • Enabling the URL Filter also affects the Internet Access Log . If Enabled , the "Destinatio[...]

Broadband Router User Guide Virtual Servers This feature allows you to make Servers on your LAN accessible to Internet users. Norm ally, Internet users would not be able to access a server on your LAN because: • Your Server does not have a valid external IP Address. • Attempts to connect to devices on your LAN are blocked by t he firewall in th[...]

Advanced Features Virtual Servers Screen The Virtual Servers screen is reached by the Virtual Servers link on the Advanced screen. An example screen is shown below. Figure 36: Virtual Servers Screen This screen lists a num ber of pre-defined Servers, and allows you t o define your own Servers. Details of the selected Server ar e shown in the "[...]

Broadband Router User Guide Buttons Defaults This will delete any Servers you h ave defined, and set th e pre- defined Servers to use their default port num bers. Disable All This will cause the "Enable" setting o f all Virtual Servers to be set OFF. Update Selected Server Update the current Virtual Server ent ry, using the data shown in [...]

Advanced Features Connecting to the Virtual Servers Once configured, anyone on the Internet can conn ect to your Virtual Se rvers. They must use the Internet IP Address (the IP Address allocat ed to you by your ISP). e.g. http://203.70.212.52 ftp://203.70.212.52 It is more convenient if you are using a Fixed IP Address from your ISP, rather than Dy[...]

Broadband Router User Guide WAN Port Configuration The WAN Port option is on the Advanced m enu. Figure 37: WAN Port Screen Data – WAN Port Screen Identification Hostname Normally , there is no need to change the default nam e, but if your ISP requests that you use a particul ar Hostname, enter i t here. Domain Name If your ISP provided a domai n[...]

Advanced Features Specified IP Address Select the desired option: • Automatic Connect/Disconnect An Internet connection is au tomatically made when required, and disconnected when idle for the tim e period specified by the "Auto-disconnect Idle Tim e-out". • Manual Connect/Disconnect You must m anually establ ish and termi nate the co[...]

Broadband Router User Guide Connection Behavior Select the desired option: • Automatic Connect/Disconnect An Internet connection is au tomatically made when required, and disconnected when idle for the tim e period specified by the "Auto-disconnect Idle Tim e-out". • Manual Connect/Disconnect You must m anually establ ish and termi na[...]

7 Chapter 7 Advanced Administration This Chapter explains the settings avail able via the "Administration" section of the menu. Overview Normally, it is not necessary to use these scr eens, or change any settings. These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced us[...]

Broadband Router User Guide Config File This feature allows you to downl oad the curre nt settings from the Broadband Router, and save them to a file on your PC. You can restore a previously-downloaded confi guration file to t he Broadband Router, by uploading it to t he Broadband Router. This screen also allows you to set t he Broadband Router bac[...]

Advanced Administration Logs The Logs record various types of activit y on the Broadband Router. This dat a is useful for troubleshooting, but enabling all l ogs will generate a large amount of data and adversely affect performance. Since only a lim ited am ount of log data can be stored i n the Broadband Router, log data can also be E-mail ed to y[...]

Broadband Router User Guide E-Mail Reports Send E-mail alert If enabled, an E-mail will be sent immediately if a DoS (Denial of Service) attack is detected. If enabled, the E-mail address infor- mation m ust be provided. E-mail Logs You can choose to have the logs E-mai led to you, by enabli ng either or both checkboxes. If enable d, the Log will b[...]

Advanced Administration Network Diag This screen allows you to perform a "Ping" or a DNS lookup. These activities can be useful in solving network problem s. An example Network Diagnost ics screen is shown below. Figure 40: Network Diagnostics Screen Data - Network Diagnostics Screen Ping Ping this IP Address Enter the IP address you wish[...]

Broadband Router User Guide Options This screen allows advanced users to enter or change a number of sett ings. For normal opera- tion, there is no n eed to use this screen or change any settings. An example Options screen is shown below. Figure 41: Options Screen Data - Options Screen Backup DNS IP Address Enter the IP Address of the DNS (Domain N[...]

Advanced Administration Allow Internet access to be disabled • If checked, then UPnP users can disable Internet access via this device. • If Disabled, UPnP users can NOT disable Internet access via this device. But currently, t his restriction onl y applies to users running Windows XP, who access the Properties via UPnP. (e.g. Right - click the[...]

Broadband Router User Guide PC Database The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It elimi- nates the need to enter IP addresses. Also, y ou do not need to use fixed IP addresses on your LAN. PC Database Screen An example PC Database screen is shown bel ow. Figure 42: PC Database • PCs which are &[...]

Advanced Administration Data - PC Database Screen Known PCs This lists all current entries. Data displayed is name (IP Address) type . The "type" indicates whether the PC is connected to the LAN. Name If adding a new PC to the list, enter its n ame here. It is best if this matches the PC's "hostname". IP Address Enter the I[...]

Broadband Router User Guide PC Database (Admin) This screen is display ed if the "Advanced Admini stration" button on t he PC Database is clicked. It provides m ore control than the standard PC Database screen. Figure 43: PC Database (Admin) Data - PC Database ( Admin) Screen Known PCs This lists all current entries (PCs or network device[...]

Advanced Administration MAC Address Select the appropriate opt ion • Automatic discovery - Select this to have the Broadband Router contact the PC and find it s MAC address. This is only possible if the PC is connected to the LAN and powered On. • MAC is - Enter the MAC address on the PC. The MAC address is also called the "Hardware Addres[...]

Broadband Router User Guide Remote Admin If enabled, this feature allows y ou to manage the Broadband R outer via the Internet. Figure 44: Remote Administration Screen Data - Remote Administration Screen Remote Administration Enable Remote Management Enable to allow management via the Internet. If Disabled, this device will ignore manageme nt conne[...]

Advanced Administration Routing Overview • If you don't have other R outers or Gateways on your LAN, y ou can ignore the "Routing" page completely. • If the Broadband Router is only acting as a Gat eway for the local LAN segm ent, ignore the "Routing" page even if your LAN has ot her Routers. • If your LAN has a stand[...]

Broadband Router User Guide Figure 45: Routing Screen Data - Routing Screen RIP Enable RIP V1 Check this to enable the R IP (Routing Informat ion Protocol) feature of the Broadband Router. The Broadband Router supports RIP 1 onl y. Static Routing Static Routing Table Entries This list shows all entries in th e Routing Table. • The "Propertie[...]

Advanced Administration Buttons Save Save the RIP setting. This has no effect on t he Static Routing Tabl e. Add Add a new entry to the Stati c Routing table, usi ng the data shown in the "Properties" area on screen. Th e entry selected in the list is ignored, and has no effect. Update Update the current Static Routing Table entry, usi ng[...]

Broadband Router User Guide Static Routing - Example Figure 46: Routing Example For the Broadband Router's Routing Table For the LAN shown above, with 2 routers a nd 3 LAN segm ents, the Broadband Router re- quires 2 entries as follows. Entry 1 (Segment 1) Destination IP Address 192.168.1.0 Network Mask 255.255.255.0 (Standard Class C) Gateway[...]

Advanced Administration Security This screen allows you to set Firewall and other security-related option s. Figure 47: Security Screen Data - Security Screen Firew all Enable DoS Firewall If enabled, DoS (Denial of Serv ice) attacks will be detected and blocked. The default is enabled. It is strongly recom mended that this setting be left enabled.[...]

Broadband Router User Guide Allow IPsec The IPSec protocol is used to establi sh a secure connection, and is widely used by VPN (Virtual Private Networking) program s. • If checked, IPSec connections are allowed. • If not checked, IPSec connections are blocked. Allow PPTP PPTP (Point to Point Tunneli ng Protocol) is widely used by VPN (Virtual [...]

Advanced Administration Upgrade Firmware The firmware (software) in t he Broadband Router can be upgraded using your Web Browser. You must first downl oad the upgrade file, then select Upgrade on the Administration menu. You will see a screen like the follo wing. Figure 48: Upgrade Firmware Screen To perform the Firmware Upgrade: 1. Click the "[...]

A Appendix A T roubleshooting This Appendix covers the most likely probl ems and their solutions. Overview This chapter covers some comm on problems that m ay be encountered whil e using the Broad- band Router and some possi ble solutions to them . If you follow the suggested st eps and the Broadband Router still does n ot function properly, co nta[...]

Appendix A - Troubleshooting Solution 2: The Broadband Router processes the data passing t hrough it, so it is not transparent. Use the Special Applicati ons feature to allow the use of Internet appli cations which do not function correct ly. If this does solve the problem you can use the DMZ function. This should work with almost every application[...]

B Appendix B Specifications ALL1294B Broadband Router Model ALL1294B Broadband Router Dimensions 140mm (W) * 99mm (D) * 27mm (H) Operating Temperature 0 ° C to 40 ° C Storage Temperature -10 ° C to 70 ° C Network Protocol: TCP/IP Network Interface: 5 Ethernet: 4 * 10/100BaseT (RJ45) LAN connection 1 * 10/100BaseT (RJ45) for WAN LEDs 11 Power Ad[...]

Appendix B - Specifications Regulatory Approvals CE Standards This product compli es with the 99/5/EEC di rectives, including the fol lowing safety and EMC standards: • EN301489-1/-17 • EN60950 CE Marking Warning This is a Class B product . In a domestic environm ent this product may cause radio i nterference in which case the user may be requi[...]