AMT Datasouth 7200 инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации AMT Datasouth 7200. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции AMT Datasouth 7200 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции AMT Datasouth 7200 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций AMT Datasouth 7200, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции AMT Datasouth 7200 должна находится:
- информация относительно технических данных устройства AMT Datasouth 7200
- название производителя и год производства оборудования AMT Datasouth 7200
- правила обслуживания, настройки и ухода за оборудованием AMT Datasouth 7200
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск AMT Datasouth 7200 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок AMT Datasouth 7200 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта AMT Datasouth, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания AMT Datasouth 7200, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства AMT Datasouth 7200, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции AMT Datasouth 7200. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    ATB Printer User's Guide 7200 Part No. 111017 Rev. D[...]

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    Operation Manual 7200 Introduction .............................................................. i 1. Before Using the ATB Printer ......................... 1-1 1.1 Checking the Package ....................................................... 1-2 1.2 Names and Functions ........................................................ 1-3 2. Operation .....[...]

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    Operation Manual 7200 (Page is intentionally blank)[...]

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    Operation Manual i 7200 INTRODUCTION NOTICE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generate[...]

  • Страница 5

    Operation Manual ii 7200 Product Safety This manual uses a variety of terms and symbols to ensure the safe operation of the product, help prevent hazards to yourself and others, and help prevent property damage. The following describes terms, symbols, and meanings used in this manual. Before reading this manual, please familiarize yourself with the[...]

  • Страница 6

    Operation Manual iii 7200 INTRODUCTION Safety Considerations READ THIS PAGE BEFORE INSTALLING OR USING THIS PRODUCT! n Do not remove the cover or attempt any repairs on this product. There is risk of electric shock. n Do not place heavy materials on the power cable. Do not bend or twist the power cable. The cable may get damaged, causing fire or el[...]

  • Страница 7

    Operation Manual iv 7200 Caution Label This product comes with a caution label attached as described below. CAUTION Caution Label Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. Operating Environment Location • Do not place the product in direct sunlight or near heating sources such as stoves [...]

  • Страница 8

    Operation Manual v 7200 INTRODUCTION Left Right Left Right Front Top Back inches (millimeters) 9.8 in (250mm) 15 in (380mm) 9.8 in (250mm) 5.9 in (150mm) Space Required 9.8 in (250mm) 8.3 in (210mm) 21.6 in (550mm) 9.8 in (250mm) 9.8 in (250mm) 9.8 in (250mm) 8.3 in (210mm)[...]

  • Страница 9

    Operation Manual vi 7200 Temperature and Humidity Make sure that the following temperature and humidity conditions are met : • Ambient temperature: 41 to 104 degrees F (5 to 40 degrees C) • Ambient humidity: 20% to 90% RH (relative humidity) — no condensation. Notes on the Operating Environment When installing the product where the ambient hu[...]

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    Operation Manual vii 7200 INTRODUCTION Available Types The Sigma Data — 7200 ATB printer is classified into 2 types, i.e., Type B and Type D. Refer to the printer types listed below when reading this manual. Note: Type B cannot be used for Thermal Transfer printing with a transfer ribbon. Type Printing Method Number of Bins Type B Direct thermal [...]

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    Operation Manual viii 7200 NOTES (page is intentionally blank)[...]

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    1-1 Operation Manual 7200 BEFORE USING THE S7200 1. Before Using the ATB Printer[...]

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    1-2 Operation Manual 7200 Operation Manual AC Power Cable ATB Printer Keys 1.1 Checking the Package The ATB printer and accessories are packed in the same box. Carefully remove the printer and accessories from the box and packing materials, then check that the package contains all of the items needed for operation that are pictured below. The packa[...]

  • Страница 14

    1-3 Operation Manual 7200 BEFORE USING THE S7200 N — BIN 3 K — Power switch J — Interface connector (Downline) B — Cover lock L — Power connector M — Interface connector (Host) HOST DOWNLINE D — Output stacker 1.2 Names and Functions This section explains the names and functions of each part. 1.2.1 Names of Parts A — Operator panel [...]

  • Страница 15

    1-4 Operation Manual 7200 1.2.2 Functions No. Names Functions A Operator panel Houses the LEDs and keypad needed to operate the ATB printer. B Cover lock Locks the side cover. (Use the key to open the cover.) C Inserter Used to insert single coupons (one at a time). D Output stacker Receives ejected coupons, print-side up. (Has a capacity of 100 co[...]

  • Страница 16

    1-5 Operation Manual 7200 BEFORE USING THE S7200 1.2.3 Operator Panel Operator Panel Layout LEDs LCD 16 columns by 2 rows Keys é é ç ç ê ê ERROR ERROR ONLINE ONLINE DATA DATA MODE MODE ENTER ENTER ONLINE ONLINE RESET RESET EJECT EJECT CLEANING CLEANING TEST TEST LED Functions LEDs indicate printer status by turning on, turning off, or blinkin[...]

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    1-6 Operation Manual 7200 Key Functions Each key has two different functions for different operating modes. Functions key Function indicated at the top Enabled in ONLINE or OFFLINE mode. Function indicated at the bottom Enabled in TEST, SETUP, or CLEANING modes. key key RESET RESET QUIT QUIT ONLINE Cycles the ATB printer between ONLINE (ticketing e[...]

  • Страница 18

    1-7 Operation Manual 7200 BEFORE USING THE S7200 key key key TEST In OFFLINE (local) mode, pressing this key sets the ATB printer to TEST mode (maintenance mode). ç ç Pressing this key moves the cursor on the LCD panel to the left. Automatic repeat when held down. SET UP In OFFLINE (local) mode, pressing this key sets the ATB printer to SETUP mod[...]

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    1-8 Operation Manual 7200 NOTES (page is intentionally blank)[...]

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    7200 OPERATION 2-1 Operation Manual 2. Operation[...]

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    7200 2-2 Operation Manual 2.1 Connecting the ATB Printer This section explains how to connect the ATB printer to the power supply and the terminal. 2.1.1 Connecting to a Wall Receptacle A. Check that the power switch on the ATB printer is turned off. B. Plug the power cable into the ATB printer. Then, plug the other end of the power cable into a wa[...]

  • Страница 22

    7200 OPERATION 2-3 Operation Manual 2.1.2 Connecting the Terminal Before connecting the printer to a terminal, do the following: HOST A. Ensure that both the ATB printer and the terminal are turned off. B. Attach the communications cable to the RS-232 port located on the back of the ATB printer, labeled “HOST.” Then connect the cable to the ter[...]

  • Страница 23

    7200 2-4 Operation Manual 2.2 Turning the Power On and Off After the ATB printer has been successfully installed and connected, turn on the power. Note! Turn on the terminal before turning on the ATB printer. Reverse the sequence when turning off the power. LCD Test or TICKETING CHECK-IN S7200/08.30 Mecha.Type: D S7200/PC94.03.08 This indicates the[...]

  • Страница 24

    7200 OPERATION 2-5 Operation Manual 2.3 Loading the Documents Falling covers may cause injury. Do not take your hands off covers when open- ing and/or closing them. CAUTION Documents are loaded into the bins. The printer has two internal bins (1 and 2) and one external bin (3). The two or three bins can store the same or different types of document[...]

  • Страница 25

    7200 2-6 Operation Manual Magstripe (When loading a box) Magstripe Front end BIN 2 BIN 1 Document Orientation Side cover (top right) D. Slowly open the second side cover (top right) as wide as possible. E. Load the documents into the bin, with the magstripe facing up and the front end on the right. Load the box in the same manner, with the magstrip[...]

  • Страница 26

    7200 OPERATION 2-7 Operation Manual BIN 2 BIN 2 Visual inspection window BIN 1 BIN 1 G. Feed the document into the rollers. Turn the knob to feed the front end of the document until you hear a beep (if the printer is turned on). If the printer is off, turn the knob a full turn. For BIN 1: Turn the red knob, labeled 1, counter-clockwise as shown on [...]

  • Страница 27

    7200 2-8 Operation Manual H. Close the side cover (top right). I . Set the key to the OPEN position, and close the side cover (bottom right). J . L ock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the ATB printer. If the key canno[...]

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    7200 OPERATION 2-9 Operation Manual Documents Set the documents as follows: (Documents in a box) Printer Location of documents Magstripe Front end Documents Front end 2.4 Setting Documents in BIN 3 You will need some space in the back side of the ATB printer to use BIN 3. Keep the documents in the box. Keep space for the documents. A. Open the box [...]

  • Страница 29

    7200 2-10 Operation Manual Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. CAUTION Side cover (bottom right) Side cover (top right) D. Slowly open the first side cover (bottom right) as wide as possible. E. Slowly open the second side cover (top right) as wide as possible. C. Release the key loc[...]

  • Страница 30

    7200 OPERATION 2-11 Operation Manual Magstripe face down BIN 3 slot Visual inspection window H. Close the side cover (top right). G. Feed the document. Turn the green knob, labeled 3, counter-clockwise to feed the front end of the document until you hear a beep (if the printer is turned on). If the printer is off, turn the knob a full turn. Note! M[...]

  • Страница 31

    7200 2-12 Operation Manual I. Set the key to the OPEN position, and close the side cover (bottom right). J. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the ATB printer. If the key cannot be removed in the LOCK position, turn[...]

  • Страница 32

    7200 OPERATION 2-13 Operation Manual 2.5 Loading Documents into the Inserter While the ATB printer is on, you can use the inserter to read and/or print a document. Note that only one document can be inserted at one time. Print face-up Magstripe face-down Coupon Document With the printer turned on, insert a document into the inserter slot until you [...]

  • Страница 33

    7200 2-14 Operation Manual 2.6 Installing the Transfer Ribbon (TT — Type D Only) Install the transfer ribbon according to the procedure below. The following operation is only used for thermal transfer. 1 Transfer ribbon Protector Ribbon loader Transfer ribbon Ribbon loader Guide B. Install the new ribbon on the ribbon loader: a) Place the full ro[...]

  • Страница 34

    7200 OPERATION 2-15 Operation Manual Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. CAUTION Side cover (bottom right) Side cover (top right) D. Slowly open the first side cover (bottom right) as wide as possible. E. Slowly open the second side cover (top right) as wide as possible. F. Install t[...]

  • Страница 35

    7200 2-16 Operation Manual Transfer ribbon winding direction Lock G. Remove the ribbon loader. Squeeze the lock with your fingers to remove the loader. H. Turn the ribbon take-up core in the direction of the arrow until the ink portion of the transfer ribbon is seen. Then, turn it at least 3 additional times. Note! Be careful of which direction you[...]

  • Страница 36

    7200 OPERATION 2-17 Operation Manual K. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the printer. If the key cannot be removed in the LOCK position, turn it slightly clockwise or counter-clockwise. J. Set the key to the OPEN [...]

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    7200 2-18 Operation Manual 2.7 Changing Transfer Ribbons (TT — Type D Only) When the transfer ribbon needs replacement, the LCD panel displays a message. LCD Panel Display WARNING: END OF RIBBON Replace the transfer ribbon following the steps below: Side cover (bottom right) Side cover (top right) CAUTION Falling covers may cause injury. Do not t[...]

  • Страница 38

    7200 OPERATION 2-19 Operation Manual Pivots D. Pinch both blue pivots to unlock and take out the used transfer ribbon. Note! It is normal for some unused transfer ribbon to be on the ribbon core. E. Refer to the section, “Installing the Transfer Ribbon,” to install a new ribbon. Treat used transfer ribbons as plastic waste.[...]

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    7200 2-20 Operation Manual NOTES (page is intentionally blank)[...]

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    7200 DAILY MAINTENANCE 3-1 Operation Manual 3. Daily Maintenance[...]

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    7200 3-2 Operation Manual 3.1 Cleaning the ATB Printer This section explains the ATB printer components that need regular cleaning. 3.1.1 Cleaning the Printer Surface Use a cloth moistened with water or a neutral detergent to wipe the ATB printer surface. Squeeze or wring the cloth to remove excess water and leave the cloth damp rather than drippin[...]

  • Страница 42

    7200 DAILY MAINTENANCE 3-3 Operation Manual 3.1.2 Cleaning the Magnetic Head Magnetic particles, paper particles, or dust sticking to the magnetic head may cause read errors. Before starting the day's transactions, use the cleaning card to clean the magnetic head. The cleaning card is optional (sold separately). The following explains how to c[...]

  • Страница 43

    7200 3-4 Operation Manual C. Insert the cleaning card. • Insert the cleaning card with the instruction label on the card facing upward. • The LCD panel displays "Maghead Cleaning." while the ATB printer cleans the magnetic head. • At the end of cleaning, the cleaning card is automatically ejected into the output stacker. Output stac[...]

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    7200 DAILY MAINTENANCE 3-5 Operation Manual Avoid fire when using isopropyl alcohol to reduce the risk of burning. CAUTION 1. Moisten a cotton swab with isopropyl alcohol. 2. Use the cotton swab to clean the thermal head. Rub the swab back and forth across the print head. Although the cleaning frequency depends on the operating conditions (quality [...]

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    7200 3-6 Operation Manual 3.1.4 Cleaning a Platen Roller Clean the platen roller when replenishing a bin with documents. Use a cotton swab moist- ened with isopropyl alcohol. Do not use thinner or benzene. Note! Be careful not to injure your hands if you clean the platen roller yourself. Using thinner or benzene to clean the platen roller will dama[...]

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    7200 DAILY MAINTENANCE 3-7 Operation Manual 3.1.5 Cleaning a Carrier Roller Paper dust and other dirt clinging to a carrier roller can cause a paper jam or poor printing (ex. data can be printed at a slant on the paper). The procedure for cleaning the carrier roller is explained as illustrated below. The carrier roller should be cleaned while the s[...]

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    7200 3-8 Operation Manual Head position of the cleaning sheet Bin and Cutter Blocks 1. Uniformly apply a small amount of isopropyl alcohol to the long, thin cleaning sheet. 2. Insert the long cleaning sheet into the BIN 1 insert slot until it rests against the feed rollers. 3. Turn the red knob (labeled "1") counter- clockwise to pull the[...]

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    7200 DAILY MAINTENANCE 3-9 Operation Manual 3.1.6 Removing Paper Dust Paper dust should be removed from the dust tray periodically. Dust tray Knob Although the cleaning frequency depends on the operating conditions (quality of the paper media used, dusty atmosphere, etc.), you should clean the dust tray at least once every year. A. Pull out the kno[...]

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    7200 3-10 Operation Manual NOTES (page is intentionally blank)[...]

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    7200 TROUBLESHOOTING 4-1 Operation Manual 4. Troubleshooting[...]

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    7200 4-2 Operation Manual 9.1 Paper Jam In the event of a coupon jam, a buzzer sounds and the LCD panel displays a message indicating the location of the jam. 4.1.1 Part Names Inserter block Printing block and output stacker Cutter block Magnetic block Bin block STOCKER __ Paper jam in BIN 2 Paper jam in BIN 1 Paper jam in BIN 3 (Option) Either of [...]

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    7200 TROUBLESHOOTING 4-3 Operation Manual 4.1.3 Removing the jammed coupon To remove the jammed coupon, check the location of the jam and follow the steps below. • In the table above, Steps A through J correspond to the step numbers in the following procedures. Unlock the cover before starting any procedure. Release the key lock on the side cover[...]

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    7200 4-4 Operation Manual C. Remove the jammed coupon from the appropriate bin. 1. Use the knob where the jam occurred: BIN 1 — red knob BIN 2 — yellow knob BIN 3 — green knob Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. Falling covers may cause injury. Do not take your hands off covers[...]

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    7200 TROUBLESHOOTING 4-5 Operation Manual D. Remove the jammed coupon (cutter block) After the jammed coupon has been cut: 1. Locate the blue knob labeled "Forward." (continued) 2. Turn the knob to return the jammed coupon to the bin area. Feed knob 3. Pull the jammed coupon out and remove it.[...]

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    7200 4-6 Operation Manual If the jammed coupon has NOT been cut: 1. Use the knob for the appropriate bin AND the feed knob. 2. Turn both knobs clockwise simultaneously to return the jammed coupon to the input slot. (continued) Feed knob Feed knob 2. Turn the feed knob to feed the jammed coupon to the magnetic block. (Go to Step E to remove the jamm[...]

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    7200 TROUBLESHOOTING 4-7 Operation Manual 3. Pull the jammed coupon out of the input slot and remove the damaged coupon. E. Remove the jammed coupon from the magnetic block. 1. Insert your fingers into the hole on the guide face, then lift and remove the jammed coupon while rotating the feed knob back and forth. 2. Take out the jammed document whil[...]

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    7200 4-8 Operation Manual Printing block and output stacker block Feed knob F. Remove the jammed coupon from the printing block and output stacker. 1. Locate the blue feed knob for the output stacker. 2. Turn the feed knob in the direction of the arrow to feed the jammed coupon to the output stacker. The method varies depending on the location of t[...]

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    7200 TROUBLESHOOTING 4-9 Operation Manual When the jammed coupon is not caught by the rollers shaded in the figure: 1. Locate the blue feed knob labeled "Forward." 2. Turn the knob in the direction of the arrow to feed the jammed coupon to the magnetic block. To remove the jammed coupon, go to step E. Feed knob[...]

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    7200 4-10 Operation Manual Blade Inserter G. Remove the jammed coupon. (Inserter) 1. Locate the blue feed knob labeled "Forward." (The rear end of the jammed ticket is on the blade.) Feed knob When the jammed coupon is in the shaded portion of the figure to the right: 2. Turn the feed knob in the direction of the arrow to feed the jammed [...]

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    7200 TROUBLESHOOTING 4-11 Operation Manual Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. CAUTION J. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the printer. If the key [...]

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    7200 4-12 Operation Manual 4.2 Error Messages When an error has occurred in the ATB printer, an error message is displayed on the LCD panel. The error messages are listed in the table below. Error Message Error State Recovery Procedure WARNING: Indicates a relatively minor error, ex. when consumption articles (documents, etc.) has run short (paper-[...]

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    7200 TROUBLESHOOTING 4-13 Operation Manual Error Message Error State Recovery Procedure OUT OF REQUESTED PAPER The requested document has ended. Install the documents. ENCODING ERROR REMOVE VOID DOC. Encoding could not be executed normally. Remove the void coupon. MULTIPLE ENCODING ERROR Encoding error has occurred twice continuously. Remove the vo[...]

  • Страница 63

    7200 4-14 Operation Manual The following error messages are reference data. They concern a service engineer. Error Message Error State Recovery Procedure ILLOGICAL COMMAND The interface has an error. (An illogical command has been received.) Contact a service technician. INCORRECT FIELD The interface has an error. (An incorrect element has been rec[...]

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    7200 TROUBLESHOOTING 4-15 Operation Manual Error Message Error State Recovery Procedure SYSTEM ERROR: PRINT POSITION An error has occurred during the print head positioning. Contact a service technician. SYSTEM ERROR: FUSE A fault was detected in the fuse. SYSTEM ERROR: SERVOMOTOR The servo motor is overloaded. COM.ERROR: PARITY The RS232C interfac[...]

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    7200 4-16 Operation Manual NOTES (page is intentionally blank)[...]

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    7200 APPENDIX APPENDIX-1 Operation Manual Appendix 1: Specifications A.1.1 Document Carrier Structure Magnetic block Cutter block Printing block BIN 2 BIN 1 BIN 3 Output stacker Inserter Document Carrier Structure[...]

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    7200 APPENDIX-2 Operation Manual A.1.2 Covers Open (swing down) the bottom right side cover first, then open (swing up) the top right side cover. You can insert the documents, change the ribbons (when TT is set), take out a jammed document, and perform cleaning and other tasks while the covers are open. The cover lock (key operated) is on the botto[...]

  • Страница 68

    7200 APPENDIX APPENDIX-3 Operation Manual Temperature and Humidity Make sure that the following temperature and humidity conditions are met : • Ambient temperature: 41 to 104 degrees F (5 to 40 degrees C) • Ambient humidity: 20% to 90% RH (relative humidity) — no condensation. Notes on the Operating Environment When installing the product whe[...]

  • Страница 69

    7200 APPENDIX-4 Operation Manual (2) Document specifications (3) Detection (4) Documents set A.1.5 Encoding Specifications (1) Magnetic encode method (2) Track (3) Recording density (4) Coded character set (5) Data check method (6) Coercive force (7) In case of encode error (8) Magnetic stripe specifications (9) Encoding area A.1.6 Printing (1) Pri[...]

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    7200 APPENDIX APPENDIX-5 Operation Manual A.1.7 Inserter (1) Document feeding direction (2) Shutter (3) Non-standard documents inserted (4) Document feeding (5) Documents rejected A.1.8 Output Stacker (1) Capacity (2) Document direction (3) Full detection A.1.9 Transfer Ribbon Printing (Type D printers only) (1) Near-end detection (2) End detection[...]

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    7200 APPENDIX-6 Operation Manual StoringTransfer Ribbons To store transfer ribbons, note the following: • Do not open the package if the ribbon is to be stored. • Avoid direct sunlight. Ensure that the following temperature and humidity ranges are met. Temperature: 59 to 86 degrees F (15 to 30 degrees C) Humidity: 45 to 80% RH • Avoid high or[...]

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    AMT Datasouth Corp. Corporate Headquarters 4765 Calle Quetzal Camarillo, CA 93012 (805) 388-5799 PH (805) 484-5282 FX Charlotte Operation 4216 Stuart Andrew Blvd. Charlotte, NC 28217 (704) 523-8500 PH (704) 525 6104 FX AMT Datasouth International Unit B, Pinnacle 15 Gowerton Rd, Brackmills Northampton, NN4 7BW England +44 1604 763394 PH +44 1604 76[...]