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990-7810B, August 2002 APC Symmetra RM 4–12 kV A UPS Installation Manual English[...]

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T ABLE OF C ONTENTS Chapter 1: Safety and General Information........................................................ 1 Save These Instructions -------------------------------------------------------------------------------------------------------- --------------1 Conventions Used in this Manual -----------------------------------------------------[...]

T ABLE OF C ONTENTS Chapter 4: Installation ..................................................................................... 17 Unpacking ---------------------------------------------------------------------------------------------------------------------- ---------------- 17 Inspection ---------------------------------------------------------[...]

C HAPTER 1: S AFETY AND G ENERAL I NFORMA TION 1 Save These Instructions This Safety section contains important instructions that must be follo w ed during installation and mainte nance of APC equipment. Conventions Used in this Manual The following symbols are use d throughout this manual. Carefully read all informatio n boxes and abide by the ins[...]

C HAPTER 1: S AFETY AND G ENERAL I NFORMA TION 2 Deener gizing Safety The UPS contains internal batteries a nd may present a shock hazard even when disconne cted from the branch circuit (mains). Before installing or serv icing the equipment, ensure that the system enable switch and input circuit breaker are set to stand- by (OFF), that internal bat[...]

C HAPTER 1: S AFETY AND G ENERAL I NFORMA TION 3 Battery Replacements Kits and Batter y Recycling See your dealer or visit the APC web site at http://www.apc.com for information on battery replacement kits and battery recycling. If returning used batteries to APC for recycling, ship used batteries in the battery replacement packing material. PowerS[...]

C HAPTER 1: S AFETY AND G ENERAL I NFORMA TION 4 Regulatory Agency Approvals Countries North America and 208V Countries LISTED 42C2 E96563 LR63938 Europe and 230V Countries N 394 Japan and 200 V Countries LISTED 42C2 E96563 Declaration of Conformity (Europe and 230 V Countries)[...]

C HAPTER 1: S AFETY AND G ENERAL I NFORMA TION 5 Life Support Policy As a general policy, American Pow er Conversion (APC) doe s not recommend the use of any of its products in life support applications w here failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to significantl y affect[...]

C HAPTER 1: S AFETY AND G ENERAL I NFORMA TION 6[...]

C HAPTER 2: B ASICS 7 About Y our UPS The Symmetra RM is a high-performance, un interruptible power system (UPS) in a “power array” configuration. It is designed to power high availabilit y servers and other sensitive electronic equipment. T he UPS provides conditioned, reliable AC po w er to connected equipment, an d provides protection from p[...]

C HAPTER 2: B ASICS 8 Table 3: Optional Accessories Model Number Description North America and 208/240V (Ø- Ø -G) Europe and 230V (Ø- N -G) Japan and 200 V (Ø- Ø -G) SYTF2 208 Vac to 120 Vac, 5 kVA step-down transformer with (2) 15-amp circuits and (4) 5-20R T-slots Yes SYTF2J 200 Vac to 100 Vac, 3.5 kVA step-down transformer with (2) 15-amp c[...]

C HAPTER 2: B ASICS 9 Pr oduct Overview Front View Component Identification Figure 1: UPS – Front View PowerView and Bezels Removed Figure 2: UPS – Front and Side View Power Module(s)  : Each module can provide up to 4 kVA/2.8 KW power. The UPS frame can support up to four power modules. Main Intelligenc e Module  : The Main Intelligence [...]

C HAPTER 2: B ASICS 10 Rear View Component Identification Figure 3: UPS- Rear View (SYPD3 installed) Figure 4: UPS- Rear View (SYPD4 installed) System Fan  : The system fan provides cooling for frame components. Communications Card  : Provides serial interface port for remote management and communicatio ns to extended run battery cabinets. Ac[...]

C HAPTER 2: B ASICS 11 System Block Diagram MIM RIM COM Card Accessory Cards Po werV iew D isp la y DB9 COM Port Battery Monitor Bus External Battery Power Input Circu it Break er Backfeed Rela y Automatic By pa ss Manual By pass External Battery Frame COM Pow er Module Pow er Module Pow er Module Battery Module 120 VDC AC in 155 to 276 VAC Battery[...]

C HAPTER 2: B ASICS 12[...]

C HAPTER 3: S ITE P REP ARA TION 13 Reminder Checklist Purchase of System Have you ... 1. determined your load po w er and runtime requirements? 2. purchased redundant po w er and battery modul e if desired? 3. evaluated and selected a serv ice plan? Refer to http://www.apc.com/products/symmetra_ rm for answers to these and other questions. Site Pr[...]

C HAPTER 3: S ITE P REP ARA TION 14 Shipping & Receiving The UPS and modular components are shi pped on one or more pallets, depending on t he configuration. The frame is installed first and then modular compo nents are installed within the frame. Weights and Measurements Length Inches (cm) Width Inches (cm) Height Inches (cm) Weight lbs (kg) U[...]

C HAPTER 3: S ITE P REP ARA TION 15 Installation Requir ements When selecting a location for the UPS, consider the fol lowing: Physical Requirements Standard Installation (4-post rack) • Standard 19 in. (46.5 cm) rack • At least 800 mm deep • 15U rack space • Recommended installation is in the bottom of the rack, due to its weight of up to [...]

C HAPTER 3: S ITE P REP ARA TION 16 Electrical Requir ements The following provides gui dance for planning the electrical installation. Check loca l and national codes. A qualified electrician may be required. Input Connection Method Maximum Load Voltage (Vac) Current Full Load Connection Hardwired 16 kVA 200, 208, 220, 230, or 240 100 A • Extern[...]

C HAPTER 4: I NST ALLA TION 17 Unpacking The UPS and accompanying components is packaged in a robust shipping carton. Carefully remove the package contents. The UPS and modular components are ship ped on one or more pallets, depending on the configuration. The packaging is rec y cl able; save it for reuse or dispose of it properly. Inspection Inspe[...]

C HAPTER 4: I NST ALLA TION 18 1. Remove the bolts securing the shipping brackets to the pallet. 2. Use the metal brackets (contained in the mounting rail kit) to attach the cart to the pallet. Front[...]

C HAPTER 4: I NST ALLA TION 19 3. Transfer the UPS to the cart. Two people are required to lift, move, or install the UPS due to its weight. • Slide the UPS onto the cart. • Once the UPS is on the cart, pull the cart away from the pallet. • Remove the metal brackets from the cart and pallet. 4. Move the UPS on its cart to the front of the equ[...]

C HAPTER 4: I NST ALLA TION 20 2. Assemble the rails as shown. 3. Install the rails in the rack. Left side facing front Right side facing front Bottom U-Space[...]

C HAPTER 4: I NST ALLA TION 21 4. Slide the UPS frame into the rack. Two people are required to lift, move, and install the UPS due to its weight. 5. Secure the UPS frame in the rack.[...]

C HAPTER 4: I NST ALLA TION 22 Wiring the UPS • Verify that all branch circuit (mains) and lo w voltage (control) circuits are de-energized, and locked out before install ing cables or making connections, whether in the junction box or to the UPS. • Verify that the battery modules are not installed in the UP S. Do not install battery modules un[...]

C HAPTER 4: I NST ALLA TION 23 3. Remove the input-wiring acce ss panels  . 4. Remove the input and output (if appl icable) knockouts  . 5. Ensure that the battery jumper is installed betwee n the terminal blocks  . The battery jumper is used to disconnect batteries during shipm ent, if the battery modules are shipped i nstalled. 6. Attach[...]

C HAPTER 4: I NST ALLA TION 24 Option 1: Internally Powered (with Jumper Cable) Option 2: Externally Powered (no Jumper Cable) 12. If required, connect the Remote Emergency Po w er Off  (REPO) circuit. Check national and local codes before w iring. The output power can be dis abled in an emergency by closing a switch connected to the REPO. You m[...]

C HAPTER 4: I NST ALLA TION 25 Completing the Installation 1. Install all power modules. Power modules can be installed in any slot on the left side of the UPS. • Slide the power module into the frame. • Slide the latch  up and tight en the captive screw  . Two people are required to lift, move, install, or remove battery modules due to i[...]

C HAPTER 4: I NST ALLA TION 26 Blank cover plates must be installed over slots that do not contain battery or power modules. 3. Install the bezels  . 4. Install the PowerView Display  . • Connect the cable to the Main Intelligence Module  (MIM). • Align the tabs on the sides of the bezel with the slots on the front of the UPS frame and[...]

C HAPTER 4: I NST ALLA TION 27 Connecting Load Equipment to the UPS 1. Plug all load equipment int o PDU receptacles  . 2. Ensure that all PDU circuit breakers are turne d ON. Refer to Table 2 on page 8 for additional information. SYPD3 (200/208/240 V) SYPD4 (220/230/240 V)[...]

C HAPTER 4: I NST ALLA TION 28 Final Installation Checklist  Turn OFF or disconnect the load equi pment.  Verify the Input Voltage Selection s witch setting.  Ensure that the system is securely mounted in rack.  Ensure that all modules (power, batter y , and intelligence) are full y installed.  Check that the PowerView is connected t[...]

C HAPTER 4: I NST ALLA TION 29 Post Installation Pr ocedures This section contains information on ho w to replace battery, po we r, and intelligence mo dules. Replacing Battery Modules Two people are required to lift, move, install, or remove battery modules due to its weight. 1. Loosen the captive screw  and slide th e latch  down. 2. Slide [...]

C HAPTER 4: I NST ALLA TION 30 Replacing Intelligence Modules 1. Loosen captive retaining scre w s  . 2. While holding retaining l atch, remove the Main Intelligence Module (MIM)  or Redundant Intelligence Modu le (RIM)  3. Slide new MIM or RIM module into the frame. 4. Tighten the captive retaining screws  .[...]

C HAPTER 5: S PECIF ICA TIONS 31 T echnical Refer ence This section contains operation, input, outp ut, phy sical, and complianc e specifications for the UPS. Operational Specifications System Power Array with hot-swappable modules that are redundant, scalable, self-diagnosing, and fault-tolera nt Topology On-line, double conversion with input powe[...]

C HAPTER 5: S PECIF ICA TIONS 32 Output Specifications Nominal Output Voltage 200, 208, 220, 230, 240 Vac; 50 or 60 Hz, 1 phase, 3 wire Output Power kVA 4 – 16 kVA Output Power kW 2.8 – 11.2 kW Load Power Factor 0 – 1 Output Frequency 60 or 50 Hz nominal Output Voltage Regulation Steady State < ± 3% for no load to full load, min ac input [...]

990-7810B, August 2002 APC Symmetra RM 2–6 and 4–12 kV A UPS Operation Manual English[...]

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T ABLE OF C ONTENTS APC Contact Numbers and Support Visit the APC Web site for contact numbers and support at http://www.apc.com/suppor t . Battery Replacements Kits and Battery Recycling See your dealer or visit the APC web site at http://www.apc.com for information on battery replacement kits and battery recycling. If returning used batteries to [...]

T ABLE OF C ONTENTS[...]

C HAPTER 1: O VERVIEW 1 PowerView Figure 1: Typical PowerView Display This manual contains information on ho w to operate the UPS using the Po w erView user interface. PowerView provides the ability to contro l, configure, and monitor the UPS. Navigation Eight (8) PowerView menus allo w you to perform functions and commands. Menu Description Contro[...]

C HAPTER 1: O VERVIEW 2 Functions Figure 2: Display Panel PowerView includes an alphanumeric display, navigation keys, status indicators and an audi ble alarm. The tables belo w descr ibe the status indicators and ho w to navigate bet w e en Po werV ie w menu s. Status Indicator Color Status LOAD ON Green The UPS is supplying pow er to the load. It[...]

C HAPTER 2: G ETTING S TA R T E D 3 T urning on the UPS Follow the steps below to turn ON the UPS.   • The factory default Monitoring screen is sho w n. Your actual screen may vary. • After the PowerView has been inactive for 10 minutes (user settable), the display will revert to the Monitoring screen.  Po werV iew RM Rev: A English Pl[...]

C HAPTER 2: G ETTING S TA R T E D 4 Powering Up the Load Equipment Follow the steps below to turn ON the output of the UPS and po w er the load equipment.      >Control Logging Status Display Setup Diags Accessories Help >Turn Load On Do Self Test Simulate Power Fail Graceful Reboot Confirm: Turn UPS ON NO, ABORT > YES, Turn[...]

C HAPTER 2: G ETTING S TA R T E D 5 Powering Down the Load Equipment Follow the steps below to turn OFF the output of the UPS an d power down the load equipment.      >Control Logging Status Display Setup Diags Accessories Help >Turn Load Off Do Self Test Simulate Power Fail Graceful Reboot Confirm: Turn UPS OFF NO, ABORT > [...]

C HAPTER 2: G ETTING S TA R T E D 6 Bypass Operation In addition to the automatic bypass, a maintena nce bypass switch is provided with the UPS. Placing this switch in bypass mode connects the load equipme nt to the branch circuit, even if the UPS is turned OFF. When using the maintenance bypass, the input circuit breaker must be ON, or power will [...]

C HAPTER 2: G ETTING S TA R T E D 7 Language Setting The factory default language of the user interface is Engl ish. You can change the language by do w nloading ne w firmware into the PowerView. French, German, Italian, and Spanis h are available on the enclosed CD. Visit the APC web site at http://www .apc.com for multilingual product doc umentat[...]

C HAPTER 2: G ETTING S TA R T E D 8 Figure 4: Typical Programming Cable 3. Connect the programming cable (i ncluded, APC part number 940-0082) bet ween the PowerView and the UPS cable. • Attach the RJ-45 connector to the port on the rear of the PowerView. • Connect the female DB-9 connector of the programming cable to a serial port on the compu[...]

C HAPTER 2: G ETTING S TA R T E D 9 Figure 5: Show n connecte d to Symmetra RM 2-6 kV A 6. Start HyperTerminal or another terminal emulation program on the computer. • Set the communication parameters to 8 bits, no parity, no flow control, 1 stop bit, and 19,200 bps. • After establishing a connection, use the Xmodem protocol to transfer the lan[...]

C HAPTER 2: G ETTING S TA R T E D 10[...]

C HAPTER 3: M ENU C OMMANDS 11 Command Refer ence The following sections describe the details of each comm and. Commands are organized according to the menu hierarchy in the Po w erView. Accessories Menu The Accessories menu allows y ou to monitor APC accessories if they are installed. Note t hat the PowerView must be connected to the computer inte[...]

C HAPTER 3: M ENU C OMMANDS 12 Display Menu The Display menu lets the us er customize the PowerView display. Display Function Options Date/Time Sets the correct date and time. dd:mmm:yyyy Password Protects against unauthorized configuration changes. Password Sets a password. Valid characters include: A–Z, or 0–9; type ‘_’ to complete. Timeo[...]

C HAPTER 3: M ENU C OMMANDS 13 Diagnostics Menu The Diagnostics menu prov ides information for use in troubleshooting. Menu Item Function Fault and Diagnostics Displays current system fault and diagnostic inf ormation of that fault. (Main) Intelligence Module Displays detailed intellige nce module status and information. Redundant Intelligence Modu[...]

C HAPTER 3: M ENU C OMMANDS 14 Logging Menu (continued) Menu Item Function List Event Groups Lists the specific events in each group. Power Events UPS Control Events User Activities UPS Fault Event s MeasureUPS Events Clear Log Clears the view log. Does not clear the active event lists. Status Menu The Status menu displays information regardin g lo[...]

C HAPTER 3: M ENU C OMMANDS 15 Setup Menu The Setup menu lets the user customize the UPS functionality. Menu Item Function Options Shutdown Sets the shutdown par ameters in the event of a utility power failure. None Low Batt(ery) Dur(ation) Sets the number of minutes an audible alarm sounds before the UPS shuts down due to battery exhaustion. 2(def[...]

C HAPTER 3: M ENU C OMMANDS 16 Setup Menu (continued) Menu Item Function Options Alarms Sets the alarm thresholds. None Redundancy An audible a larm sounds if the redundancy falls below this level. 0(default), 1, or 2 Load An audible alarm sounds w hen the load exceeds this limit. (Upper value is limited by the maximum power of the UPS.) Never(defa[...]

C HAPTER 4: M ESSAGES 17 T r oubleshooting The PowerView reports various messages on the displa y, including alarm status and changes in system configuration. This section lists all the Po werView display messages, what each means, and an appropriate corrective action. Contact APC Technical Support Staff for assistance with complex UPS pr oblems. R[...]

C HAPTER 4: M ESSAGES 18 PowerView Mess age Meaning Corrective Action AC adequate for UPS but not for bypass. The UPS will funct ion on-line with the input voltage, but in the event that bypass is required, the input voltage is not adequate to power the load equipment. Option 1: Improve the incoming voltage. Option 2: Proceed with startup. Normal b[...]

C HAPTER 4: M ESSAGES 19 PowerView Mess age Meaning Corrective Action Redundancy Restored. Power module redundancy loss occurred and was restored. Either additional modules have been installed or the load has been reduced. Load is No Longer above Alarm Threshold. The load exceeded the load alarm threshold. The situation has been corrected because e[...]

C HAPTER 4: M ESSAGES 20 PowerView Mess age Meaning Corre ctive A c tion Redundancy is below alarm threshold. Actual power module redundancy has fallen below the user specified redundancy alarm threshold. Either power module(s) failed or the load has increased. Option 1: If possible, install additional power modules. Option 2: Decrease the load. Op[...]

C HAPTER 4: M ESSAGES 21 PowerView Mess age Meaning Corrective Action On Battery. The UPS is in the on-battery mode. The battery modules are being discharged. No corrective action is necessary. Note: Runtime i s limited in duration. Prepare to shutdown the UPS and the load equipment, or restore incoming voltage. Need Bat Replacement. One or more ba[...]

C HAPTER 4: M ESSAGES 22 PowerView Mess age Meaning Corrective Action Input circuit breaker tripped open. The input circuit breaker on the UPS tripped open. Input voltage is disconnected to the UPS. Option 1: If this occurs in conjunction with an overload condition, decrease the load and reset the breaker. Option 2: If no overload condition exists,[...]

C HAPTER 5: M AINTENANCE 23 Service If the UPS requires service, do not return it to the dealer ! Follow these steps: 1. Review the problems discussed in the Mess ages chapter to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the m ost common UPS problem! 3. If the problem persists, call cust[...]

C HAPTER 5: M AINTENANCE 24[...]