Asante Technologies Voyager II инструкция обслуживания

1 Voyag er II Megapixel Pan/Tilt IP Camera User’s Manua l Version 1.0 Content Content ........................................................................................................................... 1 Packaging Contents ........................................................................................................ 3 System req[...]

2 Camera Setting from a Router ..................................................................................... 12 Change the Internet Explorer Setting ........................................................................... 13 Enter the Main Page ..............................................................................................[...]

3 Packaging Contents The Asante Voyager-II PT IP Camera is provided with the following accessories. Please contact your dealer if any one of the following is missing. 1. Megapixel PT IP Camera 2. 12V DC power cable 3. Tripod 4. Audio cable 5. Quick guide 6. CD[...]

4 System requirements ASANTE VOYAGER II PT I P Camera Internet Environment LAN 10/100M Ethernet Wireless LAN 802.11b or 802.11g Monitor System Requirements OS support Windows 2000 Professional SP4, XP Home SP2 Browser support Internet Explorer 6.x or later Hardware CPU: Pentium 4 2.4 GHz or later Memory: 256 MB (512 MB recommended) VGA card resolut[...]

Introduction The Voyager II PT IP Ca mera is a multi-fu nctional stand-alone PT Inter net Camera that can connect to Ethernet , LAN, or any broad-band ne tworks. Unlike tradit ional CCTV cameras, the Voyager II PT IP Camera ha s a bu ilt -i n C PU an d we bpa ge ser ver to provide users with a mech anism for home security o r re mo t e o f fi ce mo[...]

6 System Instructions 1. DC power cable: The DC input connector has a socket to connect the prod uct to a power source. 2. Ethernet connector: A RJ-45 connector is provided for connection to the 10Base-T Ethernet cable or 100 Base-T High Speed Ethernet cabl e. This port can automatically detect or coordinate the transmission rate of the network. 3.[...]

7 Note: The horizon tal angle is important when you hang the product from the ceiling. Excessive inclination may bring about abnormal rotation of the cam era lens. Fixed on a wall (Fig. 1) Fixed on a ceiling (Fig. 2) MIC in/Audio Out Plug the Audio cable to the back of the camera. The Red connector is for Microphone input. The Green connector is fo[...]

8 External alert bus (DI/DO) For more information about DI/DO, refer to Attachment A. Reset to factory settings After turning on the machine, press in this hole for 5 seconds using a sharp ob ject to reset to factory settings. Built-in microphone The product is provided with built-in microphone pickup function. Don't b lock this hole if you wa[...]

9 Hardware Installation You can install the produ ct on your desk or use th e attached tripod t o han g it from the wall or ceiling. (The product is provided wi th image flip function. Refer to the “Control Panel” for more information.) 1. Connect to the LAN cable Plug one end of your LAN cable in the LAN socket on the b ack of the camera and c[...]

10 Camera Setting After the hardware h as been i nstalled, insert th e attached CD i n the computer and execute I P FINDER.EX following the steps be low to searc h and cha nge the IP address of the camera. 1. Start the machine. Execute the IP Finder.exe from the attached CD. 2. Search the camera (Search) Search the p roduct from y our LAN. The fact[...]

1 1 5. Confirmation When all changes have been confirmed, click Exit t o quit. Notes: 1. T he IP FINDER can onl y fi nd the IP addr esses of the ca meras that share the same h ub o n the LAN. For information ab out finding I P addresses on the Inter net, refer to the “DDNS Setting”, o r “UpnP Setting”. 2. All Asante c amera/net work server [...]

12 Camera Setting from a Router You can use DHCP when you want to use the ca mera on the Intranet (LAN). However, the I P m ust be set to fixed when y ou want to u se the camera on a W AN. For this application, it is required to set up the function of the virtual s erver on the ADSL router. Follow the steps below to complete the setting: 1. Enter t[...]

13 Change the Internet Explor er Setting The product uses ActiveX Control to play im age and sound on y our PC and the ActiveX Control application software will be downloa ded to your PC when you connect it to the Internet. To ensure successful download of the softw are, the Internet Explorer "securit y s ettings" must be changed accordin[...]

14 Enter the Main Page 1. Open the IE browser and key in the IP address of the product. Key in the IP address o f the camera Camera login screen 2. Key in the default “username” and “password”. User Name: root Password: root You can access the cam era as an administrator by default and set up for other users or privileges from the “Basic [...]

15 Setup pro mpt screen 4. The secur it y warning screen appears. Click "Install". The ActiveX Control is named "UIC Active X Control". This software is owned by UIC and well certified. You can use it without an y doubts about its validity. 5. When ActiveX Control is installed successfully , y ou can see the camera i mage and in[...]

16 Camera Main Page Descriptions: Source: Information bar 1. Format: resolution of the current video stream 2. FPS: FPS of the current video stream 3. BitRate: bandwidth per second of the current video stream Attention: Please change the s treaming setti ng to HTTP if nothing appear s in the image ar ea. Image area Brand Logo – Click to acces s t[...]

17 Control panel 1. Camera d irection: controls the d irection of the camera (up, down , left, right, home position). 2. Camera spe ed: controls the rotation speed of the camera fro m “1” (lo west) to “7” (highest). Speed 1 2 3 4 5 6 7 Angle/Sec. 3 20 40 60 80 100 120 Direction contro l. Rotation speed.[...]

18 3. Preset: presets the rotation points for the camera (16 poin ts) 4. Click Update to exit. 1. Click Set to en ter the Pr eset Setting scree n. 2. Enter the name o f the location. 3. Control the ca mera directio n. 5. Sele ct the number you nee d a nd click Go. T he camera moves to the ar ea a utomaticall y as set up by the selected number .[...]

19 4. Tour: enables/disables the tour mode of the camera. The rotation points of the camera must be set up in advance. 1. Click Set to en ter the T our Setting scree n. 2. Name the tour . Y ou ca n set up 5 tour gro ups at maximum. 3. D welling time (sec.) at eac h tour p oint. 4. Select a preset locatio n for the camera. 5. Click Update to Exit. 6[...]

20 5. Pan: start/stop Camera pann ing. You can click “St art” button to make the camera move back and forth horizontall y . Click “Stop” button to stop panning. 6. Alert: displays alert trigger This indicator fl ashes to warn you when a movem ent or alert is detected. Click to stop the flash. ato 7. Alert Message: enables/disabl es the aler[...]

21 8. Language: selects a UI language Two languages are available: English and Chinese. 9. Camera Position: sets the position for dis play of the image Desktop: Normal image (display on the desktop; default value) Ceiling: Upside-down image Mirror: Mirror image Rotate 180: Mirrored and upside-down. Set the positio n for displa y of image. Selects a[...]

22 10. View Size: selects the size of the image Select the size of the image from 0.5 to 4 times. 11. Streaming: sets the video stream protocol (HTTP is recommended ) The product provides th ree diff erent video streaming protocols: UDP, TCP, and HTTP. HTTP is the most recommended b ecause it allows the video stream to go through the firewall. (Ref[...]

23 Select a video stre am protoc ol[...]

24 12. Brightness: adjusts video brightness Contrast: adjusts video contrast Press + (increase) or ﹣ (decre ase) from the setting window to adjust the brightness or contrast of the image. 13. REC: executes the video recording function Click this button to s tart video recording and save the ima ge file in the preset directory (C:video). A r ed m[...]

25 15. Path: sets the save path and name for recorded images and snapshots. The fil ename is the recording date b y default. Y ou can identif y th e file by prefix of the filename. 16. Audio On/Off: turns on/off the pickup function Click the button to mute the sound from the b uilt-in microphone. A cross-out mark appears on the speaker icon to indi[...]

26 System setting System setting cont ains basic and application settings. The basic settin g is executed for basic s ystem information, transmission speed, audio/video code, user au thorization, date/time, and IP filter, while the application setting is executed for even t triggering definition and other relevant settings, definition of the motion[...]

27 Basic Setting > Video/I mage Basic Setting > Vide o Image > Video Im age  Basic Setting > Video / Image > Video Image > 3GPP To view the camera ima ge using a 3G cellular p hone, click Enable to enable the 3GPP mode. (Note: When the 3GPP mode has been activated, all relevant parameters are set automatically and cannot be cha[...]

28 3. Add a new link. 4. Enter the link name. 5. Enter the IP address of the camera, e.g. rtsp://xxx.xxx.xxx.xxx:554/cam1/3gpp 7. Select this stream name to proceed with linking. 8. Select “Y es ” to connect. 9. Connecting. 10. Loading the image. 6. Select OK to save the setting.[...]

29 1 1. V ideo stream screen .[...]

30  Basic Setting > Video / Image > Video Image >Video For mat You can select MPEG4 or MJPEG as the video format. It is recommended to select MPEG4 for re al-time browsing to optimize the bandwidth. MJPEG is a good choice for the b est resolution when video recording is requir ed for collection of evidence.  Basic Setting > Video [...]

31  Basic Setting > Video / Image > Video Image >Frame per Second ( FPS): With NTSC, y ou can choose 30, 15, 10, 7, 6, 5, 4, 3, 2, or 1 for video resolu tion With PAL, you can choose 25, 12, 6, 5, 4, 3, 2, 1 for video resolution.  Basic Setting > Video / Image > Video Image >Video Qu ality You can select Fix Quality (resolut[...]

32 GOP provides users with the function to set the pages of the I Frame and P Frame to be transmitted in the MP EG4 mode. Basically, the I Frame page contains the enti re pictur e and n eeds higher bandwidth, while the P Frame page only contains the parts that are diff erent f rom the I Fr ame and needs lo wer bandwidth. Hence, when you need to tra[...]

33 Brightness/contract adjustmen t OSD setting Date, time, and te xt displa y[...]

34 Basic Setting > Audio (Sound) Basic Setting > Audi o > Audio (sound set ting)  Basic Setting > Audio > Audio > Audio Raw Format You can sel ect No Au dio or PCM. W hen you select No Audio, the sound transmission from t he built-in m icrophone pauses. When y ou select PCM, the sound transmission resumes. The factor y de fault[...]

35 Basic Setting > User(User ) The administration of the camera can set up access privileges b y admini strator, operator, and viewer to ensure the security and control of the camera. The access privileges and setting steps are described as below. Basic Setting > User > User List (access privilege list) The access privi leges o f t he admi[...]

36 Basic Setting > User > User Setting (pr ivilege setting) For sp ecial business situations, the produ ct all ows you to lo g in to b rowse without the need of keying in your username and p assword. For this purpose, you need to ch eck “Enable” at Anonymous Login. To allow t he user to control the camera, you need to check “Enable” a[...]

37 Basic Setting > Netw ork (Network s etting) Basic Setting > Network > Network (wired net work setting page)  Basic Setting > Network > Network > IP Assignment DHCP setting: DHCP(Dynamic Host Configuration Protocol) is a protocol t hat enables automatic assignment o f TCP /IP i nformation to the client. Each DHCP client conne[...]

38 Basic Setting > Network > W ir eless (wir eles s network setting page) The wired network setting procedure shall apply where the LAN socket i s connected to the network cable. Where wireless network is re quired, y ou need to remove the networ k cable a fter completing the wireless network setting and restart the machine.  Basic Setting[...]

39 Mode: Selection of the wi reless networking mode 1. Infrastructure: Infrastructure networking mode The camera uses the wireless A ccess Poi nt ( AP) as the hub when it is in the infrastructure networking mode and connects to the network via the wireless AP. 2. AdHoc: Point-to-point networking mode The camera connects to other wireless devices vi[...]

40 Authentication Type: Network authentication type 1. Open System: No encryption. 2. Shared Key: Security of data is highly protected by encryption during transmission. Note: Re fer to the user setting instructio ns of yo ur wireless IP sha rer for more information. Network authe ntication t ype Base station SSI D name Base station e ncryption set[...]

41 WEP Encryption: WEP encryption fun ction When the base station (AP) to which you want to access has enabled the encr yption function, you need to acquire the following information by accessing its encr yption settings. You can u se the computer equipped wit h wireless networking function to view the available wireless networks from the Windows s[...]

42 WEP security mode: S elect an encr yption m ode from the list. The format is “None” by default, indicating that the securit y function is disabled. Authentication mode: One of t he followin g auth entication modes is required wh en you select a WEP encryption mode from the securit y list. 1. 64 Bit (10 Hex chars) 2. 64 Bit (5 ASCII chars) 3.[...]

43 The IP address of the camera i s 192.168.0.20 b y default wh en D HCP is “OFF”. W hen you select “DHCP ON” and acce ss to the DHCP network environment, the camera will automati cally s end a DHCP packet t o request an I P address. This I P address is assigned automaticall y from the DHCP serv er on th e network. No addi tional setti ngs [...]

44 image transmission. However, video fragment or mosaics ma y occur due to poor transmission qualit y . Basic Setting > Network > PPPoE (dial-up networking setting) PPPoE: P oint-to-Point Protocol over Ethernet is a protocol that supports access to a high-speed wideband network usin g a PC and a wideband modem (such as x DSL, Cable, Wireless[...]

45 3. Key in the IP address of the camera and enter "PPPoE Setting" followin g the route Setting  Basic Setting  Network  PPPoE. 4. Key in the xDS L "Username" and "Password" acqu ired from y our ISP. Click Save to confirm the setti ng. 5. Where the ADSL mod em and the camera is connected via a switch-hub, you[...]

46 Basic Setting > Network > DDNS (Dynamic Domain Nam e Server Setting) The I P address (Ex. 210.168.0.22) is like a tel ephone number, while the we bsite address is like a name in an address book. The DDNS allows the user to access t he website b y entering the name of the website w ithout memorizing a bunch of cold numbers. When you appl y [...]

47 Basic Setting > Network > UPnP (Universal Plug and Pl ay) If you connect your camera to a router , IP allocator , or wireless AP , your camera will possibly be blocked b y t he NA T and can’t be located on the Internet. T o penetrate into the firewall, activate the supporti ve it em- UPnP . The Link UR L shows the external IP address and[...]

48 T o activate the UPnP f unction in W indows OS: Ex: W indows XP: 1. W indows component installation. 2. Open W indows firewall option 1. Click Contro l Panel 2. Click A dd/Remo ve Pro grams 3. Click A dd/Remo ve W indows Co mponents 4. Click Networki ng Services 5. Click Detail 6. Check UPuP User Interface 1. Click W indows Firewall in the Co nt[...]

49 3. V i ew the connection device using Network Neighborhood Basic Setting > Network > SMTP Serve r (mail server sett ing) The camera is able t o transmit images to a particular email address when a mot ion detection event occurs or a sensor is triggered. To use this function, a mail server setting of the camera is required. Enter the follow[...]

50 Basic Setting > Network > Samba The camera is able to upload the snapshots to a specified shared folde r when an event is triggered. T o use this function, the setting of Samba setting is required. Options: Active: Enable/Disable Samba Authentication: Enable/Disable Username: the username Password: the password Path: specify the IP address[...]

51 Basic Setting > Network > Notification Of IP Address Change (IP address change noti ce) This settin g is not necessar y for a fix ed IP . For a d ynamic IP , you need to update th e IP address ev ery time you connect to the Internet to a ccess the camera. This setting allows you to update the IP add ress b y th e automa tic notification of[...]

52 Notification setti ng[...]

53 Basic Setting > Date/Ti me (date/time sett ing) Date/Tim e setting  Basic Setting > Date/Time > Ser ver T ime (the date/time of the server)  Basic Setting > Date/Time > PC T ime (the date/time of your P C)  Basic Setting > Date/Time > T ime Setting (date/time setting) There are three ways to synchronize the time. 1.[...]

54 Basic Setting > IP Filter This function filters I P addresses and i s able t o allow and den y vis its from particular addresses/target addresses. IP f ilter setting Basic Setting > IP F ilter > General IP Filtering: enables/disables the IP filter Policy: allows/denies access Basic Setting > IP F ilter > Filter IP Addr ess (Overvi[...]

55 Application Setting Application S etting > Event (event trigger s etting pa ge) This camera is equipped with intelligent secu rity management functions . It ensures security moni toring by allowing us er to define “trigger events” based on particular times and situations, and set the camera response to the event. Application Setting > [...]

56 Add Event : Add Event s etting page Options: • General: Name: Name the trigger event here. • Response to event trigger: the time setting of the trigger event Always: Alwa ys monitoring During time: Check the date you w ant t o monitor (Sun~Sat) and the duration of monitoring here . For example, if y ou want to set the ca mera t o monitor fro[...]

57 Add Schedule : Add Sch edule setting page The Add Event sett ing page and th e Add Schedule setting pa ge is basi call y the s ame except that the Add Schedule settin g page does not have the option “ T rigger b y” to indicate the sources of the trigger event. Click Save to save and activate your settings when you complete setting. Delete : [...]

58 The default status of the digital input pin is set as “Normal Open”, but users can change it to “Normal grounde d” b y setting the page “Setting->Application->Event->T rigger”: 1. When alarm input is set to be “Normal Open”, the n the external device connected to alarm input pin should be in open status. S o when the ext[...]

59 Application Setting > Event > Event Servers (setting for uploading trigger event file to the server ) Here you can pe rform a complete setting for uploading files to the server . P lease set servers (SM TP , FTP , S AMBA…etc) in the Event Server settin g b y the instructions below: Click Add F tp to go to the setting page and enter the i[...]

60 Click Add Http to go to the setting page and enter the information of the H TTP serve r you specified. Name: HTTP name Network Address: HTTP IP address Login: Log-in name Password: Log-in password Prox y : Proxy server name Add HTT P setting page[...]

61 Prox y Port: Prox y server port Prox yL ogin: Proxy server log-in name Prox y Password: Proxy server log-in password Click Add T cp to go to the setting page and enter the information of the TCP server you specified. Name: TCP server name Network Address: TCP IP address Port: TCP port Modify : Modifies the set ting value Remove : Removes the set[...]

62 Application S etting > Motio n Detectio n You can open th e setting f rame b y clicking on t he area to monitor. To move area to monitor, drag the area wi th your mouse; to adjus t the si ze of the frame, dra g the arrow to adjust after you move the mouse to the edge of the area and left- click; There are 3 frames available for setti ng. You [...]

63 Application S etting > Firmw are upgra de Contact your dealer for more information about firmware upgrade. The sales representative will t ransmit the l atest version to you via e-mail. When you receive the firmware, decompress the file ( uImage.gz) to your PC and follow t he steps below to execute the upgrade. Important! Read Carefully!! 1. [...]

64 Click Browse… to select the location where the firmware file is stored. 4. Click submit . 5. The auto upgrade runs. The Upgrade Sta tus shows the progress of the upgrade. When the firmware up grade has be en compl eted, the machine reboots automatically . Reconnect to the server after 60 seconds. Note: The new firmware is burned into the Flash[...]

65 Application S etting > Factory Defau lt Y ou can use this function to reset to factory default, but all changes, including the IP address, you have made are deleted. Factory Default: Reset to factory default. Resets all parameters, except the IP para meters: Y ou can use thi s function to reset to factory default. All changes y ou hav e made [...]

66 Backup: Data backup Back all parameters: Back up all changes you have made. When you click Backup , a file download window appears. Back up the file n amed param.bin ( Attention: Don't cha nge the file name; otherwise, the backup may fail. ) File backup Restore backup parameters: Y ou can select this function to restore the changes you have[...]

67 Application S etting > Reboo t You can enable this function for the camera to reboot automaticall y.[...]

68 Attachment A: Extern al Alarm In addit ion to the motion detection ex ecuted by the internal software application, the product can connect to external infrared detectors , beepers, and sm oke det ectors. For more information about these external devic es, contact to your local retailer , dealer or installation service provider . This product pro[...]

69 External Alarm I/O Cir cuit Diagra m Warning! • Where connecting of a l ow or high current loop to the external alarm input/output of the product is required, the wiring and connection shall be conducted by a qualified electrician. Incorrect wiring m ay bring about dam age to the produc t fatal electric shock . • Direct connection of the ext[...]

70 Attachment B: Bandwi dth Estimation Since the FPS is dependent on the bandwidth of t he camera, the rel ation between the size of an i mage fil e and the bandwidth is alway s the major concern of the system construction engineer. The table below shows the relation b etween the r esolution and si ze of an MJPEG file in the NTSC system. Please not[...]

71 Attachment C: Troublesh ooting and FAQs Question Answer and Solution Function What encoder and decoder are used by t he camera for sounds and im ages? The camera uses MJPEG or MPEG4 compression technology to provide quality images. MJPEG is a standard imag e com pression technology applicable to different b rowsers without the need to install ad[...]

72 • The anti-virus applications on the PC or the firewall might block the IP Finder from execution. If you can not execute the IP Finder, please disable y our anti-virus applica tions or firewal l. Internet Explorer does not display the camera scre en correctly. Please be sure that the ver sion of your I nternet Explorer is 6.0 o r later. Should[...]

73 computer. sure that your I nternet Explorer security is properly set (th e default value is moderate). Re- connect to the cam era main pag e and download the file ag ain. Incom plete download or installation of the camera ActiveX cont rol is the m ajor reason for this problem . Check the security setting of your I nternet Explorer. Close and re-[...]

74 I can't control the cam era to move up, down, rig ht, or left smoothly. Delay mig ht occur when you are access ing a video stre am and remotely m oving the camera horizontally. Wh ere significant del ay is identified when you m ove the cam era horizontally or v ertically deactivate the audio str eams and/or redu ce the size of t he video st[...]