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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации AT&T 1040. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции AT&T 1040 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции AT&T 1040 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций AT&T 1040, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции AT&T 1040 должна находится:
- информация относительно технических данных устройства AT&T 1040
- название производителя и год производства оборудования AT&T 1040
- правила обслуживания, настройки и ухода за оборудованием AT&T 1040
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск AT&T 1040 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок AT&T 1040 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта AT&T, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания AT&T 1040, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства AT&T 1040, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции AT&T 1040. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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1 User’s manual 1040 4-Line small business sy st em with speak erphone[...]
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Congr atulations on purchasing y our new A T&T product. Befor e using this A T&T product, please read the Import ant pr oduct information on pages 50-51 of this user’s manual. Please thor oughly r ead the user’s manual for all the feat ure oper ation and troubl eshooting information you need to install and oper ate your new A T&T pr[...]
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For cust omer service or product inf ormation, visit our website at www .telephones.a tt.c om or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . CAUTION: T o reduce the risk of fir e or injury to persons or damage t o the telephone, r ead and follow these instructions car efully: • Use only alkaline 9V batteries (size 1604A, pur chased[...]
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T able of c ont ents User's manual 10 40 4- Li ne s mal l bu si ne ss s ys te m wi th sp ea k er ph on e Getting s t arted Introduction ......................................................................................................................................... 1 T elephone Overview .................................................[...]
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Inter com oper ation Interc om overview ...........................................................................................................................25 Interc om .............................................................................................................................................. 26 Make an int ercom call with [...]
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Appendix E, Important product inf ormation ................................................................50 Safety inf ormation ....................................................................................................................... 50 Especially about cor ded telephones .............................................................[...]
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1 Getting started Introduction This AT&T Small Business System is expandable to a 16-extension telephone sys tem . T he 104 0 tel eph one is co mpa tib le wi th 107 0 a nd 108 0 t el eph one s. For de tai ls, se e the In sta lla tio n G uid e . This system is not compatible with any other AT&T 4-line small business telephones, except for th[...]
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2 Getting started Telephone overview LINE BUTT ONS, 1-4 P r es s to m a k e o r an sw er a c al l o n t he d es ir ed l i ne ( p a ge 9 ). Wh il e o n a c a l l, p re ss t o r e l e as e t h e ca ll p ri va c y fe at u r e (p ag e 21 ). TRANSFER Press to tr ansfer an outside call to another 1040, or a 1070, or a 1080 (page 48). FLASH During a call,[...]
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3 One-touch k eys Pr e s s to m a k e a n in te r c o m ca ll ( pa g e 26 ) or a o ne -t ou ch ou ts id e c al l (p ag e 38 ). VOL UME While the telephone is not in use, press to adjust ringer volume (page 13). During a call, pr ess to adjust l i st en in g v o lu me ( pa ge 13 ). HEADSET Pr es s t o tur n o n t he hea dse t ( pag e 1 1) . MU TE Pr[...]
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4 Getting started Display screen messages AC F AIL Ther e is no A C po wer t o the set. If a good b att ery is ins tall ed, b asic phone oper ation is su pport ed, (such as ma king a nd ans wering call s on t he handse t.) S peak erph one, h eadset and c all p rivac y are not suppor ted. The h andse t vol ume wi ll be at the mi nimum lev el and onl[...]
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5 Getting started Display screen messages continued from previous page P AGE ALL FROM XX [ENTER]: ANSWER The telephone is on a syst em-wide page call with another system t elephone XX (XX is the ext ension number). SA VED ! The entry was saved to the one-t ouch location successfull y . TRANSFER FROM XX There is an incoming call tr ansferr ed from a[...]
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6 Getting started Indicator lights & tones LINE Green: • On when the line is in use. • Flashing slowly when the line is on hold. • Fl as he s qu ic kl y wh e n a pe r so n ha s tr an s fe r r ed a ca ll o n th at l in e. • Flashes quickl y when there is an incoming aut o attendant tr ansferr ed call on th e l ine . • Flashes rapidly w[...]
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7 Getting started Indicator lights & tones Alert tones Confirmation tone Pr ogramming command compl eted success fully . One double-beep When the hold reminder f eature is on and ther e every 30 seconds is a line on hold. A triple-beep During volume adjustment, the volume level is at the maximum or minimum. NEW MSG • Flashes when there ar e n[...]
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8 Getting started Directory card To write names and/or phone numbers on the directory card, follow the steps below: 1. Remove the clear plastic cov er by inserting a small item such as paper clip into the hole on the lower right c orner . 2. Pull out the directory car d. 3. Wr it e t h e in fo r m at io n on the directory car d. 4. Replace the dire[...]
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9 Telephone operation Basic phone operation This phone comes programmed to use line 1 (default prime line) for calls if you do not press a line button. (To change the prime line, see PRIME LINE on page 39 of the installation guide.) When you answer a call, the phone automatically selects the ringing line. Lit line indicators The four indicators abo[...]
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10 Telephone operation Basic phone operation continued from previous page Handset • To make a call: 1. Lift the handset. 2. Dial a number. • To override automatic line selection, press the LINE button for the line you wish to select, then lift the handset. • To answer a call, li f t t h e h a n d s e t . • To hang up, place the handset on t[...]
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11 NOTE: If SPEAKERPHONE is s e l e c t e d i n t h e A U T O M A T I C MO DE me nu (p ag e 3 9 of th e in st al la ti on gu ide ), pr es sin g a ny lin e k ey w ill se lec t t he lin e a nd a c t i v a t e t h e spe ak er pho ne. If HE ADS ET is sel ect ed in th e A U T O M A T I C M ODE menu and a headset is c on nec te d, p r ess ing any [ LIN E[...]
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12 Telephone operation Basic phone operation Switching among handset, speakerphone and headset mode T o s w i t ch fr o m h an d se t t o h e ad s et or s p e a k e r ph o ne , press [HEADSET] or [ SPEAKER] , then replace the handset. (In order to use the headset, it must be plugged in.) To switch from speakerphone to handset , lift the handset. (D[...]
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13 Telephone operation Basic phone operation Volume control The volume keys control the level of the incoming voice as well as the ringer volume. Handset/speakerphone/headset volume • Whil e u sin g t he han dse t, pr ess [ V OL UM E] to adj ust th e l ist ening v olu me (1- 5). • While us ing t he spe ak er pho ne, pr ess [ VOL UME ] to ad jus[...]
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14 Telephone operation Basic phone operation RINGER ON/O FF This feature controls whether there is an audible alert for outside calls on the designated line. 1. Press [ENTER] . 2. Pr es s [ ] or [ ] u nt i l y ou s e e PH ON E SE T T IN GS . Press [ENTER] . 3. Press [ ] o r [ ] until you see RINGER ON/OFF . Press [ENTER] . 4. Press [ ] o r [ ] to s[...]
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15 Telephone operation Basic phone operation DO NOT DISTURB When you activate the do not disturb ( DND ) function, you will not hear paging tones, voice paging, or incoming call rings. Instead, the LINE light flashes to signal an incoming call. If you receive an intercom call, the [INTERCOM] light flashes, and the number of the incoming intercom ca[...]
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16 Telephone operation Basic phone operation Last number redial The last number dialed from this e xtension (up to 32 digits) is stor ed in the redial memory until you dial another number . Press [(AUT O) REDIAL] you will see the most recentl y dialed number (up to 32 digits). • You must go off hook (lift the handset or press a [LINE] button or p[...]
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17 Telephone operation Basic phone operation Redial stack The last six numbers dialed from this extension are automatically stored in the redial memory stack. You can review the numbers in the redial memory and dial one if you wish. 1. When the phone is idle, press [(AUTO) REDIAL] . 2. Press [ ] or [ ] to scroll through the last six numbers dialed [...]
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18 N OT ES : • W h en t he t el ep ho ne a ut om at i c al ly r ed i a ls , it al wa ys u se s t h e pr im e li ne . • W hi le re v ie win g t he nu mbe rs in the r e di al st ac k, if yo u w ant t o pl ac e a n e w cal l o t he r th an the di spl a y ed nu mbe r , y ou nee d t o pr e ss an d h old [ENTER] or wait for 30 seconds to return to id[...]
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19 Telephone operation Basic phone operation Call waiting If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call when you are already on a call on the same line. 1. Press [FLASH] to put your current call on hold and take the new call. 2. Press [FLASH] anytime to switch back and [...]
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20 Telephone operation Basic phone operation HOLD You can use the hold feature to hold one line while acessing another, or as part of the conference and call transfer features. While on a call, press and release [HOLD] . The LINE light for the line on hold flashes slowly in green, and a double-beep sounds every 30 seconds to remind you that the cal[...]
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21 Telephone operation Basic phone operation Switching between lines During an outside call: 1. Press and release [HOLD] to maintain the connection to the call on the active line. 2. Press and release the LINE button of another line to make or answer another call. 3. To return to the first call, press [HOLD] to put the current call on hold. Then pr[...]
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22 Telephone operation Basic phone operation Conference calls This feature lets you set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first because an intercom call cannot be placed on hold. 1. Make or answer an outside call. 2.[...]
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23 Telephone operation Call transfer Transfer a call You can transfer a call to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called. N OT E: : If a transferred call is not picked up within 20 minutes, the phone will automatically disconnect the call. Blind transfer Wh[...]
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24 Telephone operation Call transfer Transfer a call and speak to the receiving party While on a call: 1. Pr es s [IN TER C OM ] . The ou tsi de cal l w ill au to ma tic all y b e p ut on hol d, and yo u w ill se e IN TER C OM T O XX , w ith XX be i ng th e d e st ina tio n e xt en si on num ber . 2. Pr es s the on e-t ou ch bu tt on for th e e xt [...]
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25 Intercom operation Intercom overview Thi s 1 040 t el eph one is fu ll y c ompat ibl e wit h a ny A T&T Fo ur- Li ne Sma ll Bus ine ss Sy st em Sp eak erpho ne 107 0 or 108 0 p hon es yo u m ay ha ve in st all ed. Y ou c an use a t ota l o f 16 108 0/1 070 /10 40 pho ne s t ogeth er as ex te nsi on s i n you r pho ne sy st em. Eac h i ndi vi[...]
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26 Intercom operation Intercom Use t hi s fe at ur e fo r call s betw ee n sy st em p ho nes. Make an intercom call with the handset 1. If One-touch preference is set to INTERCOM (page 35), skip to step 2. -OR- If One-touch preference is set to TELEPHONE (page 30 of the installation guide), press [INTERCOM] . 2. Pr es s the on e-t ou ch bu t to n f[...]
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27 Intercom operation Intercom Make an intercom call with the speakerphone or headset With the handset in the telephone base: 1. If On e-t ou ch pr ef er e nc e i s s et to I NTE RC OM , ski p t o st ep 2. -OR- If One-touch preference is set to TELEPHONE , press [INTERC OM] . The phone will automatically activat e the inter com call in the mode (he[...]
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28 Intercom operation Intercom Answer an intercom call Wh en you r ece iv e an i nt er co m cal l, you wi ll hea r a r e pe ati ng d ou ble -ri ng pat te rn a nd yo ur scr ee n wil l di spl ay I NTE R C OM F RO M wit h t h e ex t en sio n n umb er of th e c all er . A ns wer th e i nt er co m c all by li fti ng the ha nds et, or by pr es si ng [IN [...]
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29 Intercom operation Voice page Page a specific extension (single-phone page) Se nd s yo ur v oi ce t o th e sp ea ke r of t he d e s ti na ti on ph on e. T he p er so n yo u’ v e c al le d ma y be a b l e to re sp on d ju st b y ta lk in g . S ee A UT O M U TE o n pa ge 3 5 of t he i ns ta ll at io n gu i d e. 1. Press [INTERCOM] . 2. Press [EN[...]
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30 Intercom operation Voice page Answer a single-phone page Auto-mute off When your extension receives a page, the phone beeps and the speakerphone is automatically activated. Answer the call simply by speaking. If you are on the headset, you can answer the page by pressing [HEADSET] and speaking through the the microphone of the headset. Auto-mute[...]
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31 Intercom operation Voice page Page all (system-wide page) Se nd s yo ur v oi ce t o th e sp ea ke rs o f all phones in the system. 1. Pr es s [IN TER C OM ] t hen [ ] t o sh ow P A GE ALL . 2. Pr es s [EN TER ] . The sc re en wi ll dis pla y P A GE A LL . Once the page is automatically answered, speak and your voice will be heard at all idle ext[...]
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32 Intercom operation Voice page Answer a system-wide page NO TE : Onl y on e e xt ens ion ca n a n sw er a system- wide page. When you receive a system-wide page, your phone beeps and the screen shows P AGE ALL FROM XX , with XX being the originating ext ension number . 1. Pr es s [EN TER ] t o an swe r t he pag e . The sc r een di spl ay s INT ER[...]
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33 Intercom operation Voice page Room monitor Ma ke a s in gl e- page call to a s ystem phone to monit or t he s ou n d s fr om t ha t ro om . To u se t he r oo m monitor fe at ur e, t he d esti na tion t elep ho ne a ut o- mu te f ea tu re must be turned off (page 35 of the installation guide). 1. Press [INTERCOM] . 2. Press [ENTER] to select PAGE[...]
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34 One-touch setup and operation One-touch overview This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one-touch locations vary according to how you programmed the one[...]
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35 One-touch setup and operation One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside- call shortcut keys. 1. Pr es s [EN TER ] . 2. Pr es s [EN TER ] a gai n t o en te r th[...]
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36 One-touch setup and operation One-touch storage 1. P res s [ ENT ER] . The sc ree n d isp lay s O NE TO UCH . 2. Press [ENTER] . 3. Pr es s [ ] o r [ ] r e pe at ed ly unt il you se e PR OG R AM . 4. Pr es s [EN TER ] . The sc re en in clu des ( E NTE R NU MBE R ). 5. U se th e d ial pa d t o e nt er up t o 24 dig its . - OR - • To copy the mo[...]
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37 One-touch setup and operation One-touch storage continued from previous page 6. Pr es s the de sir ed on e-t ou ch k e y to s to r e the t el ep ho ne n um ber in th e n o rm al loc ati on. -OR- Press [LOWE R] , th en the desir ed on e-touc h key to st or e the t ele pho ne nu mbe r i n t he lo wer loc at ion . N OT ES : • If the de sir ed o n[...]
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38 One-touch setup and operation T o d i a l a o n e - t o u c h n u m b e r This phone comes with one-touch preference preset to INTER C OM . N OT E : T o cha nge on e-t ouc h p re fe r e nc e, see PR EFE REN CE o n pag e 3 5 o f t his ma nua l. If one-touch pr efer ence is set to INTERC OM: 1. Lift the handset. -OR- Press [ SPEAKER] . -OR- Press [...]
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39 One-touch setup and operation T o v i e w o r d e l e t e a o n e - t o u c h n u m b e r To view a one-touch number 1. Press [ EN T E R] . 2. Pr es s [ ] o r [ ] un til yo u s ee ONE T OUC H . Pr ess [E NTE R] . 3. Pr e ss [ ] o r [ ] un ti l y ou s ee V IE W . P r es s [E NT ER ] . 4. Pr es s the de sir ed on e-t ou ch k e y to v iew th e t el[...]
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40 One-touch setup and operation T o m o d i f y a o n e - t o u c h n u m b e r 1. Wh en a o ne- to uc h t el ep hon e n umb er i s di spl ay ed , p re s s [ ] or [ ] t o hig hli g ht MO D IF Y . 2. Pr es s [EN TER ] . 3. Pr es s the di alp ad ke ys to e nt er up t o 24 dig i ts . • Y ou c an i nc lud e a pa use wh ile mo dif yin g a di ali ng s[...]
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41 One-touch setup and operation T o m o d i f y a o n e - t o u c h n u m b e r continued from previous page 4. Pr es s the de sir ed on e-t ou ch k e y to s to r e the t el ep ho ne n um ber in a loc ati on. -O R- Pr es s [L OW ER ] , the n t he des ir ed on e-t ou ch k ey to s to r e t he t ele pho ne num ber in th e l owe r lo cat ion . 5. Pr e[...]
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42 Using a 1080 mailbox Forwarding to DTAD mailbox About forwarding to DTAD If at l ea st o ne 10 80 t e l ep ho ne is de si gn a t ed t o be us ed a s an au to -a t te nd an t (i f y ou ha v e th e 10 80 us - er 's ma nu a l, r ea d i t fo r mo r e d et ai ls ), yo u ca n de si g- na te th e au to -a t t en da nt t el ep h on e as a D T AD (D[...]
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43 Using a 1080 mailbox To set up call forwarding To turn call forwarding on Us e th is f ea t u r e t o tu rn t he c al l fo rw a r di n g to D T AD ma il bo x f un ct io n on o r of f. 1. Press [ENTER] . 2. Pr ess [ ] o r [ ] to scr oll t o NO ANS C ALL FWD . Press [ENTER] . 3. Pr es s [ ] o r [ ] t o d isp la y C ALL F ORW ARD . 4. Pr es s [ ] o[...]
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44 Using a 1080 mailbox Listening to messages - internal access If a 1040 phone is assigned to a 1080 system extension mailbox, the screen will display the number of new and all messages you have. You will see DTAD: XX/YY, with XX being the number of new, (unplayed,) messges, and YY the number of all messages. Follow the steps below to access the 1[...]
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45 Appendix A Glossary Auto Attendant: If there is at least one 1080 telephone in your system, it may be set up to be an auto attendant. The auto attendant is assigned to pick up a ringing line automatically after a selected number of rings. It may also be set up to record messages for your extension. The auto attendant plays the selected auto atte[...]
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46 Appendix B Time/date When the telephone is idle, the screen will display the date and time. To set the time follow the steps below. 1. Press [ENTER] . 2. Press [ ] or [ ] until you see TIME/DATE . 3. Press [ENTER] to see YEAR . Press the dialpad keys t o enter the corr ect year . 4. Press [ ] until you see MONTH . Press the dialpad keys t o ente[...]
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47 Appendix C Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL DELAY RING on page 75 of the installation guide.) Answer a delayed ring The console phone rings and the scr een displays the exten[...]
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48 Appendix C Centrex operation Centrex service call example In t he e x a mp le o n t he l e f t , wh en the calls c oming from 555-1237 or 555-1238 ar e not answered, if you sub sc rib e t o the Ce ntr ex s er vic e pr ov ide d b y you r loc al te le pho ne co mpa ny , th ese c all s w ill be swi tc hed t o t he co ns ole t el eph one (E XT 11 in[...]
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49 Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid put ting it near heating appliances and devices that generat e electrical noise (for example, mot ors or fluoresc ent lamps). • DO NOT e xpose it to direct sunlight or moist ure. • Avoid dr opping the phone and/or other rough [...]
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50 Appendix E Important product information This symbol is to alert y ou to important operating or servicing instruc- tions that may appear in this user’s manual. Always f ollow basic safety pr e- cautions when using this product to r educe the risk of injury, fir e, or electric shock. Safety information • Read and unders tand all ins tructions[...]
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51 Appendix E Important product information Especially about corded telephones • Electrical power: The t elephone base must be connected t o a working el ec tr i ca l ou tl et . T he e le c tr ic al o ut le t s ho ul d n ot b e co nt r ol l e d by a w al l sw it ch . Ca ll s ca nn ot b e m a de f r o m th e ha nd se t if t he t el ep ho n e b as [...]
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52 Appendix F FCC and ACTA information If this equipment was approv ed for connection to the t elephone network prior to July 23, 2001, it complies with P art 68 of the Feder al Communications Commission (FC C) rules. If the equipment was approv ed after that dat e, it complies with the Part 68 rules and with the T echnical Requir ements for Con- n[...]
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53 Appendix F FCC and ACTA information 4. Ri ght s o f t he te l eph one c om pan y If th is equ ipm e nt is ca u si ng har m t o th e t el ep hon e n etw ork , t h e te le pho ne co m- pa ny ma y te mp or ar il y dis c on tin ue yo ur t el eph one se rvi ce. Th e t el e ph one c om - pa ny is re q ui re d to n oti fy you be fo r e i nt er rup tin [...]
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54 Appendix G Part 15 of FCC rules Some telephone equipment gener ates, uses, and can radiat e radio-frequency energy and, if not install ed and used properly , may cause interfer ence to r adio and television r eception. This product has been t ested and found t o meet the standards f or a class B digital device, as specified in part 15 of the F C[...]
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55 Appendix H Limited warranty T h e A T & T b r a nd i s u s e d u n d e r l i c en s e - a n y r e p a i r , r ep l a c e m e n t o r w a r r a nt y s e r v i c e, a n d a l l q u e s t i o n s a b o u t t h i s p r o d u c t s h o u l d b e d i r e c t e d t o : I n t h e U n i t e d S t a t e s o f A m e r i c a c a l l 1 (800) 222-3111 or [...]
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56 4. What is not cov er ed by this limit ed warranty? This limited warranty does not c over: • PRODUCT that has been subjected t o misuse, accident, shipping or other physical damage, improper inst allation, abnormal operation or handling, neglect, inundation, fire, wat er , or other liquid intrusion; or • PR ODU CT tha t h as bee n dam age d [...]
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57 6. What must y ou r eturn with the PRODUCT t o get warranty servic e? Y ou must: a. Return the entir e original package and cont ents including the PRODUCT t o t h e s er v i ce l oc at i o n a l o n g wi t h a d e s cr ip t i o n of t he m a l fu nc t i o n or d if fi c u l ty ; and b. Include “valid proof of pur chase” (sales r eceipt) ide[...]
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58 Appendix I Technical specification Operating temper ature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC12V 500mA Backup batt ery (purchased separat ely) Alkaline 9V , size 1604A Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.3B System signal carrier frequency 1.7 MHz[...]
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59 Appendix J In case of difficulty If yo u h av e d iff icu lt y w ith y our t el eph one , p le ase tr y t he sug ges ti ons be low . F or Cus to mer Se rvi ce , v isi t o ur we bsi te at ww w .t el eph on es. a t t. c om , o r cal l 1 ( 800 ) 22 2-3 11 1 . In Ca nad a, dia l 1 ( 86 6) 28 8-4 26 8 . Ha ve th e ser ial nu mbe r , f oun d o n t he [...]
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60 Appendix J In case of difficulty • First, try all the above suggestions in Ther e is no dial tone on this page. • Make sure ther e is a dial tone before dialing. It is nor mal if th e t elep hon e t akes a se con d or two to s ync hr oni ze be for e p r odu cin g a di al t one . W ait an e xtra second be fore dialing. • Check that all the [...]
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61 I cannot page or make interc om calls. Appendix J In case of difficulty • Make sure y ou dialed the ext ension correctl y . • Make sure Line 1 is c onnected and has the same phone number on all system phones. • The des ti nat ion t el eph one ma y be on an ex te rna l call. Wait and try again. • Make sure the Do Not Dist urb function is [...]
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62 The telephone does not ring when there is an incoming call. Appendix J In case of difficulty • Make sure the ringer is on (page 14). • Make sure the t elephone line cor d(s) and the power adapter ar e plugged in properly (see the installation guide). • Ther e ma y be to o m any e xten sio n t eleph one s o n the telephone line to all ow al[...]
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63 Cannot join a conversation in pr ogress. Display screen is blank. • Mak e su re t he pow er co rd i s c onn ec te d t o bot h the ph one an d a n ele ctr ica l out let no t con tr olled by a wal l s wit ch. The call privacy featur e does not work. • In some in st all ati on s t hat ha ve fi ber op ti c s erv ic e (di git al se rvi ce t o t h[...]
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64 Appendix J In case of difficulty I hear other calls when using the telephone. • Di sc on ne ct t he t el ep h on e b a se f ro m t he t el ep h on e ja ck . Pl ug i n a di ff er en t t el e p ho ne . If y ou st il l he ar other calls, the problem is pr obably in the wiring or l oc a l se rv ic e. C a l l yo ur l oc al t e l e p ho ne c o m pa [...]
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65 If the telephone is not r esponding normally , try the following (in the or der listed): 1. Disconnect the power to the telephone base. 2. Disconnect the spare batt ery (if the set has one). 3. Wait a few minut es befor e connecting power to the telephone base. 4. Re-install the spare bat tery (if the set has one). 5. Wait for the t elephone to [...]
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66 Index A AC fail, 4 Alert tones, 7 Answering calls, 9 Auto-mute, 30 Auto-redial, 18 C Call privacy , 21 Call forwarding dela y time, 43 Call transfer , 23 Conferenc e call, 22 D Delete r edial entries, 17 Dialing one-touch dialing, 38 Direct ory card, 8 Do not disturb, 15 DSL, 42, 45 DT AD, 45 E Ending calls, 10 F FCC and A CT A, 52 Flash, 19 For[...]
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67 N Navigation ke ys, 3 O One-touch k eys, 3, 34 delete entries, 39 dial number , 38 new entries, 36-37 pref erence, 35 P Page all, 31 Pause, 36, 40 Prime line, 9 Private line, 21-22 R Receiving calls, 9-12 Redial stack, 17 Ringer on or off, 14 Ringer type, 14 Ringer volume, 13 Room monitor , 33 S Screen display messages, 4-5 Single-phone page, 29[...]
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www .telephones.a tt.c om © 2007 Advanced American T elephones. All rights reserved. A T&T and the A T&T logo are trademarks of A T&T Intellectual Property II, L.P . d/b/a A T&T Intellectual Property lic ensed to Advanced American T elephones. Printed in China. Issue 3 A T&T 11/07.[...]