Avaya 585-229-770 инструкция обслуживания

585-229-7 70 Issue 1 December 2001 DEFINITY ® Network Management Release 4.0 for UNIX and UNIX S tand-Alone systems Installation and Getting S tarted[...]

DNM-UNIX Release 4.0 User Docume ntation Dec em b er 20 01 Page 2 0 Contents Contents 2 Resources and Noti ces 7 Introduction 7 A vaya Resources 7 Sales and Design Support Center (SDSC) 8 Lucent W orldwide Services ( L WS) 8 T echnical Services Cent er (TSC) 9 References 10 A vaya Refe rences 1 1 V endor References 14 System Secur ity Notices 16 Ne[...]

DNM-UNIX Release 4.0 User Docume ntation Contents Dec em b er 2001 Page 3 Supported Systems 25 System Requirements 26 DEFINITY Network Manage ment CD-ROMs 27 2 Pr eparing to Install DNM 28 Customer Pre-Installation Checklist 28 Installing Operating System Patches 29 Understanding the Installation Prompts 31 Patches Prompt 31 Backup the Database Pro[...]

DNM-UNIX Release 4.0 User Docume ntation Contents Dec em b er 2001 Page 4 Upgrading from DNM 3.0 and Later 48 Upgrading from DNM 2.0.2 and Earlier 57 Understanding Installation Error Messages 58 Backing up and Restoring the Database 60 Executing Auto-Discovery 63 Log in to the NMS Deskto p 64 Execute Auto-Discovery on Public Networks 65 Execute Aut[...]

DNM-UNIX Release 4.0 User Docume ntation Contents Dec em b er 2001 Page 5 Administer the Alarm Notification 84 Description of Ala rm Notification Options 85 DEFINITY_ARS Script 88 AUDIX_ARS Script 90 CMS_AR S Scri pt 9 1 CONVERSANT_ARS Script 92 Install the Auto-Discovery Patch on A vaya T rouble T racker 94 5 Getting S tarted 99 Introduction 99 St[...]

DNM-UNIX Release 4.0 User Docume ntation Contents Dec em b er 2001 Page 6 Connection Lines 1 12 Root Map Colors 11 3 NMS Colors 1 14 Executing Commands from NMS Maps 122 Description of Commands 122 Access Commands from the Mouse Menu 129 Access Commands by Double-Clicking Objects 132 Stand-Alone Access to DNM 133 Start ing the Online Help 135 Index[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Dec em b er 20 01 Page 7 0 Resources and Notices Introduction This chapter contains resources and no tices that are pertinent to the DEFI NIT Y Ne t w o r k Mana gement (DNM) products. A vaya Resour ces A vaya provides custom ers with a variety of plannin g, consulting, and technical services[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Sales a nd Design Support Center (SDSC) Dec em b er 20 01 Page 8 Sales and Design Support Center (SDSC) The Sales and Design Suppor t Center (SDSC) works with customer s and client teams to develop detailed solutio ns for connectivity to the DEFINITY and other supported [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Technical Services Center (TSC) Dec em b er 20 01 Page 9 T echn ical Se rvice s Cent er (TSC ) The T echnical Services Center (TSC) provides s upport f or DNM and DP A to client teams, field technicians, and cu stomers. The TSC works with the cu stomer and the A vaya fie[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices References De c em b er 20 01 Page 10 References This secti on contains ref erences to web sites, p hone numbers , and email addres ses for A vaya and thi rd-party ven dors. The contact information is listed in the sectio ns below: • "A va ya R efe r ence s" [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Avaya References Dec em b er 20 01 Page 11 A vaya References The table below contain s A vaya web sites, phone numbers, and email add resses for various sour ces. Some of the web sites are in side the fire wall and are no t accessible to customers. T abl e 1. A vaya reso[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Avaya References Dec em b er 20 01 Page 12 Sales and Design S upport Center (SDS C ) Phone: 1- 888-29704 700, promp t 6 Main web site (requires a pass word ) http://sdsc.avaya.com Technical Services Center (TSC) Technical S upport: 1-800-242 -2121 , ext. 4 - 1080 or 720-[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Avaya References Dec em b er 20 01 Page 13 T able 2. A va ya re sourc e sit es INSI DE Fi rewal l Sour ce W eb Sites Documentation and Train ing Information Develo pmen t DNM 4.0 pr oject web s ite: http ://pu bnet.a vaya.co m/Projec ts/DNM/ DEFINITY Enterprise Managemen[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Vendor Referen ces Dec em b er 20 01 Page 14 V end or References The table be low contain s the web si tes for thir d-party ve ndors. T able 3. V endor w eb s ites Ve n d o r W eb Sites AIX AIX pat ches: http://techsuppo rt.services.ibm.com/rs600 0/ support Computone I/O[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Vendor Referen ces Dec em b er 20 01 Page 15 Caldera International, Inc. (Cal dera ) Main site: http://www .sco.com UnixWare certified hardware: http://wdb1.sc o.com/chw p/owa/hch_sea rch/form Upgrade patch: ftp://ftp.sco.com/ UW21 Sun Microsystems, Inc. Main site: htt p[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices System Security Notices Dec em b er 20 01 Page 16 System Security Notices Customers are so lely responsible fo r the security of their s ystem, network, and access to hardware and softwar e. The sections below d efine the precautions that all customer s should take to ma[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Resources and Notices Toll Fraud Security Dec em b er 20 01 Page 17 T o ll Fraud Se curity Although the DEFINITY Net work Management p roducts are g enerally not at ri sk for to ll fraud, customers are solely respon sible for the security of their en tire telecommunications systems . T oll Fr[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Dec em b er 20 01 Page 18 1 1 Overview Introduction DEFINITY Network Managemen t (DNM) and DEFINITY Prox y Agent (DP A) provide a complete solution to ma nage netw ork resources from a central point of entr y . These products provide users with a view of the health and perf ormance of their n[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview Product D escription Dec em b er 20 01 Page 19 Pr oduct Description DEFINITY Proxy Agent DP A is a protocol con version resource. It resides on a s tand-alone pers onal computer and operates on the Unix W are Operating System. DP A u ses serial po rts or TCP/IP to collect con figur[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview Product D escription Dec em b er 20 01 Page 20 DEFINITY Network Manage ment DNM provi des user s with graph ical and ta bular tools to monitor t he statu s and performance of a network of supported syst ems and external devices . DNM collects configuration, f ault, and perform ance[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview Product D escription Dec em b er 20 01 Page 21 – Performan ce – Config uration – Exceptions Y ou can immediately view the reports on screen in both the table and chart fo rmats or direct the reports to a printer or to an HTML or ASCII file. • Scheduled Reports -- Y ou can s[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview New Featu res Dec em b er 20 01 Page 22 New Fe atur es New features, improvemen ts, and chang es to DNM for Release 4.0 includ e: • DNM 4.0 co llects and provi des reports fo r 3 new IP par ameters: – IP Code cs (last-h our and yesterday peak for collection) – IP DSP Resource[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview Connectivity Scenarios Dec em b er 20 01 Page 23 Connectivity Scenarios The following figure s hows an example of the netwo rk configuration between a DEFINITY system, the DP A computer , and an NMS network server . Figu re 1. N e twor k con figur at i on cynmpa1 1 EW S 052898 1 4 [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview Connectivity Scenarios Dec em b er 20 01 Page 24 The following figure s hows an example of the netwo rk configuration over IP between a DEFINITY system and an NMS network server . Figur e 2. Network over IP conf iguration 1 DEFINITY system with CLAN circuit pack 2 Internet con nect[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview Support ed Systems Dec em b er 20 01 Page 25 Supported Systems DNM Release 4.0 supports both SNMP V2 set/get reques ts and SNMP V1 alarm traps for the systems listed belo w: • DEFINITY G3 release 4.0 and DEFINITY ECS Releases 5.0 thr ough 9.x • Survi vable Remo te Processor s ([...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview System Requirements Dec em b er 20 01 Page 26 System Requir ements DNM Release 4.0 for UNIX operates on the Network Management Sys tem (NMS) plat form s bel ow : • HP OpenV iew releases 5.x and 6.x that ru n on – Sun So laris release 2.6, 2.7 , or 2.8 – HP-UX release 1 1.x ?[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 1 Overview DEFI NITY Ne twor k Mana g ement C D-R OMs Dec em b er 20 01 Page 27 DEFINITY Network Management CD-ROMs A vaya delivers the product software an d documentation to customers on two s eparate CD-ROMs, which are entitled: • DEFINITY Net work Management for UNI X or UNIX S tand-Alon[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Dec em b er 20 01 Page 28 2 2 Pr epari ng to Install DN M Customer Pre-Install ation Checklist Customers m ust complete al l the tasks listed in the pre-instal latio n checklist below be for e DNM can be ins talled or upgraded. 1 Install o r upgrade t he Network Manage ment System (NMS) p lat[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 2 Preparing to Install DNM Installing Operatin g System Patches Dec em b er 20 01 Page 29 Installing Operating System Patches Customers must ins tall the platform patches bef ore they install or upgr ade DNM. These patches to enab le the JA V A multi-threaded environment. The CD-ROM entitled [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 2 Preparing to Install DNM Installing Operatin g System Patches Dec em b er 20 01 Page 30 PHSS_1 8430 PHSS_1 9593 PHSS_1 9748 Customers can install the patches that come on the DNM CD-ROM. However , these patches may n ot be the current vers ion for the platform. Therefore, we r ecommend that[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 2 Preparing to Install DNM Unders tanding t he Instal lation Prompts Dec em b er 20 01 Page 31 Understanding the Installation Prompts This section is designed for install ers who prefer to know what information the instal lation program asks for before they start th e installati on. For the i[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 2 Preparing to Install DNM Printer Command Prompt Dec em b er 20 01 Page 32 Y ou can back up the dat abas e ei ther bef ore or dur ing inst all at ion o f DNM 4 .0. If you back up the databas e, then you must restore i t after DNM 4. 0 is inst alled. Refer to "Backing up and Rest oring t[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 2 Preparing to Install DNM Telnet Co mmand Pro mpt Dec em b er 20 01 Page 33 T elnet Command Prompt DNM allows access to DEFINITY systems through a telnet session to a DEFINITY Proxy Agent. The telnet comm and prompt allows us ers to either accept the default co mmand or enter a dif ferent co[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 2 Preparing to Install DNM Adobe Acrobat Reader Prompt Dec em b er 20 01 Page 34 Adobe Acrobat Read er Prompt In this release, the installati on scr ip t copies th e user documentation (this book) and the blank P A001 forms to the doc subdirecto ry . – for Solaris/HP-U X: /opt/av aya/DEFINI[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Dec em b er 20 01 Page 35 3 3 Installing and Upgrading DNM Introduction This chapter contains the p rocedures to install DNM Releas e 4.0 produ ct as a new or upgrade ins tallation. User documen tation The installation script for this release auto matically copies the DEFINITY Networ k Manage[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installation Checklist Dec em b er 20 01 Page 36 Installation Checkli st Users should complet e the installation tasks in the ord e r pr esen ted below . 1 V erify that the custo mer has completed the pre-installati on tasks and inst alled the current versio[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installation Checklist Dec em b er 20 01 Page 37 3 Complete the approp riate installation procedure: • "Installing DNM" on page 40 • "Upgradin g from DNM 3. 0 and Later" on page 48 If users back ed up the existing databa se, then exec[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Technical Verifica tion Checklist Dec em b er 20 01 Page 38 T ech nical V erificat ion Checkl ist At the completion of the DNM installation, the engineer at the T echnical Services Center (TSC) must complete the tasks bel ow to insure that DP A is properly a[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Customer Acceptance Checklist Dec em b er 20 01 Page 39 Custom er Ac ceptanc e Chec klist At the completion of the DNM installation, the engineer at the TSC and the customer must complete the following tasks to insure the that customer can operate DP A and a[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 40 Installing DNM This section contains the pro cedure to install DNM Release 4.0 fo r UNIX. The installation script for this release has been revised to simplify th e process and to make the in stallation of DNM more au[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 41 Pro cedure Complete the procedure below to install DNM on the NMS network server . 1 At the UNIX logi n prom pt, log in as the root user : •T y p e [ roo t login ] •P r e s s ENTER 2 At the Pass word prom pt, •T[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 42 5 At the UNIX prompt, change to the CD-ROM r oot directory . For example , for the SOLARI S platform typ ically: cd /cdr om/cdr om0 6 Change to D NM product di rectory: •T y p e cd DNM •P r e s s ENTER 7 At the UN[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 43 10 Patches Prompt. The system dis plays a message that describes the patches. Then the system d isplays the pr ompt: Continue installation of DEFINITY Network Management software [yes] ! CAUTION: Y ou should only cont[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 44 On the PA001 for m, go to the Networ k Management System (NMS) s ection and refer to the Prin ter Comma nd field. At the UNIX prompt, execute one o f the options ( a or b) from the P A0 01 form: a T o accept the defau[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 45 On the PA001 for m, go to the Networ k Management System (NMS) s ection and refer to the HTML R eport Location field. At the UNIX prompt, execute one of the op tio ns (a, o r b) from t h e P A00 1 fo rm: a T o accept [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 46 Result: The system displays the Adobe Acrobat Reader script NOTICE TO USER. At the end of the notice, t he system displa ys the promp t: Do you accept the terms and conditions of this license agreement? c Read the not[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Installing DNM Dec em b er 20 01 Page 47 19 Continue the DNM Ins tallation . The system displays the m essage and promp t: All prerequisites have been met, do you want to continue with the installation of DEFINITY Network Management 4.0 software for [platfor[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 48 Upgrading fr om DNM 3.0 and Later This section contains the procedure to up grade DNM Release 3.0 or later to th e current release. Upgrad ing from releases pr ior to Release 3.0 require a clean i[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 49 Pro cedure C omplete the procedure below to upgr ade DEFINITY Network Management 2.0.2 or later to the current r elease. Install the product on the NMS network server . 1 Close all windows and app[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 50 c For the AIX platform: –T y p e mount -vc drfs -r /dev/cd0 /cdrom –P r e s s ENTER 8 Change to the CD-ROM director y. i.e. typically for the SOLARI S pla tfor m: cd /cdrom/cdrom0 9 T o change[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 51 b T o skip back up: –T y p e N (no) –P r e s s ENTER – Then go to step 15 13 The systems displays the promp t: Backup the DEFINITY database to what file or device (enter a complete path) [ ][...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 52 Result: The sy stem lists the size of the database and the backup space required. Next, the system displays a grid that tracks the pro gress of the task. Next, the system displays the message belo[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 53 b T o enter the printer command from the P A001 form: –T y p e [ printer co mmand ] –P r e s s ENTER 17 T elnet Co m ma n d Pr ompt . The s yste m displays a message that des cribes access to [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 54 19 Modifi cations Pr ompt . The system displays a message that describes the environment variables and th e required modifications th at the installation script needs to make.Th en the sy stem dis[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 55 c Read the notice. At the prompt, –T y p e accept –P r e s s ENTER Result: The system installs the Acrobat Reader . Then the system displays the confirm ation promp t: Enter directory where Re[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 3.0 and La ter Dec em b er 20 01 Page 56 T o continue the DNM installat ion, press ENTER Result: The system displays a series of mes sages that confirm the installation of the software files, database files, web-bas ed reports, and th e [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Upgrad ing from D NM 2.0. 2 and Earl ier Dec em b er 20 01 Page 57 Upgrading fr om DNM 2.0.2 and Earlier Only the system adm ini s tr ato r should upgr ade from DNM Release 2.0.2 and earlier to DNM Release 4.0. ! CAUTION: Upgrades from R eleases 2.0.2 and ea[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Unders tanding I nstalla tion Err or Messages Dec em b er 20 01 Page 58 Understanding Installation Error Messages During installation, the system may display the mess ages below . Execute the suggested to solution to correct th e error . Message Y ou must be[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Unders tanding I nstalla tion Err or Messages Dec em b er 20 01 Page 59 Message DEFINITY Network Mana gement Installation failed . Solution : a Ensure that the "Customer P re-Installation Checklis t" on page 28 has been completed successfully . b V[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Backing up an d Restoring the Databas e Dec em b er 20 01 Page 60 Backing up and Restoring the Database Only the system adm ini s tr ato r or root us er should execute the pro cedure to back up an d restore the d atabase. Users can ex ecute the Ba ckupD EF u[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Backing up an d Restoring the Databas e Dec em b er 20 01 Page 61 5 Execute the shutdown command for the DNM product: •T y p e Pr ocS tartup -K •P r e s s ENTER Result: The sy stem displa ys the mes sage: Shutdown successful . 6 Execute on e of the optio[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Backing up an d Restoring the Databas e Dec em b er 20 01 Page 62 – At the prompt, type N (no) and press ENTER Result: The s ystem restores the database and displays the message: Restore was completely successful. Then, the system displays th e prompt: Wou[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Executing Auto-Discovery De c em b er 2001 Page 63 Executing Auto-Discovery The Auto-Discovery f eature integrates the system data f rom the managed n odes into the Network Manag ement System (NMS ) integrati on application . Auto-Discovery creates and updat[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Log in to the NMS Desktop Dec em b er 20 01 Page 64 Log in to the NMS Desktop Login to the Desktop on the Network Management Sys tem (NMS) netwo rk server to execute Auto-Discov ery . Requir ed materials Before you star t, you need the N MS system nam e (una[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Execute Auto-Discovery on Public Networks Dec em b er 20 01 Page 65 Execute Auto-Discovery on Public Networks The procedure belo w is requ ired to execute Auto -Discovery on the public net works. 1 At the Root map, s elect one of the options (a or b) from th[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Execute Auto-Discovery on Private Networks Dec em b er 20 01 Page 66 Execute Auto-Discovery on Private Ne tworks The procedu re in this section is optio nal. Users sh ould execute the procedu re only for private networks. For private network s, users must ma[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Execute Auto-Discovery on Private Networks Dec em b er 20 01 Page 67 •C l i c k : ADD •C l i c k : OK Result: The system upd ates the fields and displays the Root map . 4 At the Root m ap, select one of the options bel ow from the m enu bar: a On OpenV i[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Unders tanding Au to-Discovery Err ors and Pr oblems Dec em b er 20 01 Page 68 Understanding Auto-Discovery Errors and Pr oblems This secti on contains t ypical Auto-D iscovery err ors messages and problems , as well as solutions t o resolv e the prob lems. [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Unders tanding Au to-Discovery Err ors and Pr oblems Dec em b er 20 01 Page 69 Message Read Only Map - A uto-Discovery T erminated Solutions : • Execute Auto-Discovery from a read-write subm ap. • Review the Applications Aler t Event log and the Even ts [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Unders tanding Au to-Discovery Err ors and Pr oblems Dec em b er 20 01 Page 70 Pro blem A user deleted an icon, but Auto-Discovery keeps displaying t he icon on the submap. Cause : The user did not delete the managed nod e from the Pro xy Agent. Solution : O[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Unders tanding Au to-Discovery Err ors and Pr oblems Dec em b er 20 01 Page 71 Pro blem Icon s displ ay on t he Root ma p ins tead of on submaps. Causes : • Auto-Discovery recog nized a custom submap ico n as a Root map or • The submap was removed or was[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Removing DNM Dec em b er 20 01 Page 72 Removing DNM This secti on contains t he procedure t o remove the DEFI NITY Network Management Release 4.0 f or UNIX from t he Network Management S ystem (NMS) network server . Generally , the mai n reason to remove the[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Removing DNM Dec em b er 20 01 Page 73 Requir ed materials Users need the following inform ation and materials: • Root lo gin and p assword • File name or device name t o backup the d atabase Pro cedure Only the system admini s tr ato r or root us ers sh[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Removing DNM Dec em b er 20 01 Page 74 6 T o remove the p roduct, •T y p e Y (yes) •P r e s s ENTER Result: The system displays the promp t: Are you sure [yes] ? 7 T o continue the remov al process, press ENTER 8 Backup the Database Prompt . The system d[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Removing DNM Dec em b er 20 01 Page 75 9 Backup File or Device Pr ompt . The sy stems dis plays the prompt: Backup the DEFINITY database to what file or device (enter a complete path) [ ]? T o backup the dat abase to a fi le or device, •T y p e [ file path[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 3 Inst alling and Up grad ing DN M Removing DNM Dec em b er 20 01 Page 76 11 Then the system d isplays a serie s of messages that log the removal of the fi les from the sy st e m . Result: Finally , the system displays th e promp t: DEFINITY Network Management 4.0 software has been removed fr[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Dec em b er 20 01 Page 77 4 4 System Administration Introduction Only the syste m admin istrat or or ro ot users should edit the files describe d in this sectio n. The information allows system admin is trators to manage the options below: • Control the NMSI polli ng of DEFINI TY Pr oxy Age[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration System Location File Dec em b er 20 01 Page 78 System Location File From the NMS workstation, system admin istrators can edit the Locati on file to: • Override the location submaps that are adm inistered on Proxy Agents and • Set up locations f or legacy systems th[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration System Location File Dec em b er 20 01 Page 79 • Enter double q uotes ("") in any o f the non-white space. The lines below are examp les of valid entries in the lines: • USA and St ate maps: defty1< tab>usa< blank> "Colorad o" • Cu[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration System Co mmands Decem b er 2001 Page 80 System Commands System administrators or root users can exe cute the commands in the sections below from the directories: • for UNIX: /opt/avaya/DE FINITY/bin • for AIX: /usr/avaya/DE FINITY/bin S tart and S top Commands DNM[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration System Heal th Commands Decem b er 2001 Page 81 System Health Commands The table below contain s the system health command s. T a ble 5. System Health commands Com man d Descri ption ProcStar tup -s Prin ts process status ProcStart up -g Opens a gr aphical moni tor of [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Database Command s Decem b er 20 01 Page 82 Database Commands The table below contain s the DNM backup and rest ore commands. T a ble 6. V ers an t dat a bas e commands Com man d Descri ption BackupDEF A DNM command to back up the DEFINITY database to a file or archive[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration System Configu ra tio n Files Dec em b er 20 01 Page 83 System Configuration Files The table below contains files that the system ad mi n i st r ato r can edit to custom izeD NM. Any changes made to the files take effect when the sy stem is restarted. ! CAUTION: System[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Administer t he Alarm N otification Dec em b er 20 01 Page 84 Administer t he Alarm Notifi cation Only the system adm inistra tor or a root user who k nows UNIX s hell programming should edit the scripts to enab le the alarm notification featur es. Script d irectories [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Description of Ala rm Notification Op tions Dec em b er 20 01 Page 85 Description of Alarm Notification Options The tables below outline the alarm notification option s th at are available in the DNM product or from t hird-party vendors. DNM opti on s The table be low [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Description of Ala rm Notification Op tions Dec em b er 20 01 Page 86 T eleAlert options The table below contains the descriptions of the notif icatio n options in T elemon’ s T eleAlert pr oduct. See also T elamon T elAlert web site: http:// www .telamon.com T able [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Description of Ala rm Notification Op tions Dec em b er 20 01 Page 87 Remedy ARS optio n The table be low contain s the descript ion of the no tification op tion in Remedy’ s ARS product . The sample s cript only s upports t icketing. The Remedy A RS product supports[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration DEFINITY_ARS Sc ript De cemb er 2001 Page 88 DEFINITY_ARS Script The NMSI looks for the DEFINITY_ARS script when one of the follo wing events occur: • NMSI receives an alarm trap from the managed n odes listed below: – DEFINITY –M C U –I P 6 0 0 – DEFINITY On[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration DEFINITY_ARS Sc ript De cemb er 2001 Page 89 9 On board fault 10 T ype of alarm 11 Alternate name for the device 12 Describes the external d evice 13 Product Identifier of external device 14 Building location of external device 15 Address of external de vice 16 Restart[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration AUDIX_A RS Script D e cemb er 20 01 Page 90 AUDIX_ARS S cript The NMSI look s for the AUDIX_ARS script when one o f the following events o ccur: • NMSI receives an alarm trap from the managed n odes listed below: – DEFINITY AUDIX – Intuity AUDIX – Intuity Inter[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration CMS _ARS Scri pt Dec em b er 20 01 Page 91 8 Alarm location 9 Alarm date 10 Alarm time 11 Resou rce 12 Fault code 13 Module I D 14 Event number 15 Count number CMS_ARS Scrip t The NMSI look s for the CMS_ARS script when one of the following even ts occur: • NMSI rece[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration CONVERSANT_ARS Script Dec em b er 20 01 Page 92 Alarm notif ication values: 1 System name 2 Product I D 3 Alarm sequence 4 Error descri pti on 5 New status s everity 6 Old stat us severi ty 7 Product ty pe 8 Ve r s i o n 9 ID value 10 Number 11 Name CONVERSANT_ARS Scri[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration CONVERSANT_ARS Script Dec em b er 20 01 Page 93 Alarm notif ication values: 1 System name 2 Product I D 3 alarm num ber 4 Error descri pti on 5 New status s everity 6 Old stat us severi ty 7 Location 8 Date 9 Ti m e 10 Resou rce 11 Fault code 12 Module I D 13 Event num[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Install the Auto- Discovery Patch on Avaya Trouble Tracker Dec em b er 20 01 Page 94 Install the Auto-Discove ry Patch on A vaya T rouble T racker The NMSI application contains the Au to-Discovery patch that allo ws you to monitor early releases of the A vaya legacy sy[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Install the Auto- Discovery Patch on Avaya Trouble Tracker Dec em b er 20 01 Page 95 Auto-Discovery run time The default run time for the Auto -Discovery patch is midn ight. The ru n time for system maintenance or b ackup on the A vaya T rouble T racker may also be set[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Install the Auto- Discovery Patch on Avaya Trouble Tracker Dec em b er 20 01 Page 96 2 To access the UNIX prompt, •T y p e !sh •P r e s s ENTER Result: The system disp lays a UN IX prompt. 3 At the prom pt, •T y p e ./TT autodisc -i •P r e s s ENTER Result: The[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Install the Auto- Discovery Patch on Avaya Trouble Tracker Dec em b er 20 01 Page 97 7 Opt ional . Change the run time for Auto-Discovery. From the A vaya T r ouble T racker main menu, es cape to the UNIX shell, •T y p e !sh •P r e s s ENTER Result: The system di s[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 4 System Administration Install the Auto- Discovery Patch on Avaya Trouble Tracker Dec em b er 20 01 Page 98 10 Edit the time on the TTauto disc line and type the new time in the military format, minutes first, with out the brack ets. Examp le: 30 04 (4:30 a.m.) •T y p e [ minutes ] [ hour [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Dec em b er 20 01 Page 99 5 5 Getting S tarted Introduction This chapter describes the purpose and navigati onal instruction for the windows within the DEFINITY Network Management Release 4.0 application. In thi s chapter you will learn about the following windows and proces ses: • Starting[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Starti ng the DNM C lient Dec em b er 20 01 Page 100 S tarting the DNM Clien t When you start DNM, it initiates the dat a refresh programs that update the sys tem configuration and event information. Th e Network Management Sys tem (NMS) receives system con figuration an d [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Starti ng the DNM C lient Dec em b er 20 01 Page 101 3 At the win dow prompt, execu te one of the options (a o r b) below: a For OpenV iew on the HP-UX or Sol aris platform, – for UNIX type: /opt/OV/bin /ovw& – for AIX type: /user/OV/bi n /ovw& –P r e s s ENTE[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Exiting the DNM Clien t Dec em b er 20 01 Page 102 Exiting the DNM Client 1 To exit DN M, from the menu bar on any screen, click File > Exit Result: The system exits the product and displays the Root map. 2 T o log off the NMS, click File > C lose Result: The sy stem [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Unders tanding t he NMS Map s Dec em b er 20 01 Page 103 Understanding the NMS Maps The Network Management Sys tem Integration (NMSI) is one of the pro grams in DNM, and is intended to integrate DNM into the OpenV iew and NetV iew operating systems. This capability does not[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Unders tanding t he NMS Map s Dec em b er 20 01 Page 104 A va ya Legac y map NMSI also creates and updates the A vaya Legacy map if users installed the Auto-Discover patch on the A vaya T rouble T racker . R efer to "I nstall the Auto-Discovery Patch on A vaya T roub l[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Root Map Dec em b er 20 01 Page 105 Root Map The r oot map on the Network Management Sys tem (NMS) is the initial user interface to DNM. The NMSI program creates additional maps and mak es them subordin ate to the root map . Proxy Agent submaps NMSI p laces executable icons[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Root Map Dec em b er 20 01 Page 106 Legac y subm ap If you ins talled the Auto-Discovery patch on an A vaya T rouble T racker during th e DNM installation, then Auto -Discovery creates a legacy map. The icon name that disp lays on t he root map i s: "A vaya Legacy Map&[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d DEFINITY Map De c em b er 20 01 Page 107 DEFINITY Map In the figure below , the generic DEFINITY Map shows DP A icons and connection lines to system icon s for each supported managed node. Figur e 4. Generic Submap[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d DEFINITY USA Map Dec ember 20 01 Page 108 DEFINITY USA Map The USA map displays executable s ystem icons in the states where the mana ged nodes are located. The system icons on the USA map acces s the S tate map for the selected managed nodes. The figu re below shows the DE[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d State Map Dec em b er 20 01 Page 109 S tate Map The figure b elow shows the State map with a DEFINITY Proxy Agent icon and a connection line to a system icon for the manage d node located in that state. Figur e 6. St ate map[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Custo m Map Dec em b er 20 01 Page 1 10 Custom Map Custom maps show DP A icons and co nnection lines to s ystem icons for each s upported managed nod e. Y ou can use create many cu stom maps with dif ferent names to or ganize your manag ed nodes by categories. The figure be[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Avaya Legacy Ma p Dec em b er 20 01 P a ge 111 A vaya Legacy Map The figure b elow shows the A vaya Legacy Map with an A vaya T roub le T racker icon and connection lines to a leg acy icon for each supported system. Figu re 8. L egac y Sub m ap[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d System Icons Dec em b er 20 01 Page 1 12 System Icons As show n in the fig ures above, t he NMSI creates DP A icons and individu al system icons for each manag ed node. The s ystem icons identify the type of manag ed node that you administered in DP A: • DEFINITY G3 or EC[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Root Map C olors Dec em b er 20 01 Page 1 13 Root Map Colors The default color s for the Network Manageme nt Systems, specifically OpenV iew and NetV iew , add color to the objects displayed on th e Root map. The color ind icates the current status of the objects. The table[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 1 14 NMS Colors The Network Management System (NMS) ad ds additio nal colors to the system icons and connection lines on the maps listed below: • DEFINITY Map • DEFINITY USA Map and associated S tate maps • Custom map s DNM support :[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 1 15 NMSI supp or t The NMS Integration ( NMSI) program on DNM only supports alarm traps from DP A for the sy stems below: • DEFINITY AUDIX releases 3.1 through 4.0 • Intuity AUDIX release 4.3 through 5.1 (with or without the remote ma[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 1 16 Proxy Agent i con colors The table below cont ains DP A icon colors t hat displa y on DNM maps . The colors indicate whether or not DP A is respond ing to req uests. T able 1 1. Proxy Agent Object colors Objec t Open V iew Co lo r Net[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 1 17 DEFINITY object colors DNM maintains a list of active exceptions for the systems listed below: • DEFINITY G3 and ECS • Multipoint Conferencing Unit (MCU) • Survi vable Re mo te Pr ocess or (SRP) •I P 6 0 0 • DEFINITY One DNM[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 1 18 Other system obje ct col o rs The NMSI onl y supports alarm trap s from DP A for the systems below: • DEFINITY AUDIX releases 3.1 through 4.0 • Intuity AUDIX release 4.3 through 5.1 (with or without the remote maintenance boar d) [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 1 19 The table below contain s the other system icon colors and DP A line connection s that display on the DNM maps. T abl e 13. Other system object colors Objec t Open V iew Co lo r NetV iew Color Other syst e m icons for: DEFINITY AUDIX [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 120 Legacy system obje ct col o rs If the Auto-Discovery patch is installed o n an A vaya T rouble T racker , then the Network Management (NMS) progr ams on OpenV iew and NetV iew only support alarm traps from A vaya T rouble T r ackers th[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d NMS Colo rs Dec em b er 20 01 Page 121 T abl e 14. Legacy system object colo rs Objec t Open V iew Co lo r NetV iew Color Avaya Legacy syste m ico n Dar k Bl ue = Unk nown. Prox y Agent is not resp onding Green = Normal Salm on = Dispatched Cya n = W arning Yellow = Mi no r[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Executing Commands from N MS Maps Dec em b er 20 01 Page 122 Executing Commands from NMS Maps Note: UNIX Stand -Alone users execute the DNM GUI scr ipt to launch the DNM interface. The NMSI pro gram does not appl y to St and-Alone systems. The NMS Integration ( NMSI) progra[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Descript ion of C ommands Decem b er 2001 Page 123 T able 15. NMS Map command s Com man d Descri ption Network Management Application (DNM product) This command displays the DNM main win dow that contains the systems gr oup navig ation tree and configurati on and statu s wi[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Descript ion of C ommands Decem b er 2001 Page 124 Execute Auto-Disco very This command instru cts the NMSI to locate the Proxy Agents in the network. The NMSI interrogates the Prox y Agents for the current data from the managed n odes and updat es the NMS map s. Acknowledg[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Descript ion of C ommands Decem b er 2001 Page 125 Show Manag ed Nod es This command disp lays the Managed No des list for a Proxy Agent. The list contains the current setting s for all the manag ed nodes administered o n the specific Proxy Agent, including: • Node T ype [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Descript ion of C ommands Decem b er 2001 Page 126 Start Connection This command instructs the Proxy Agent to start a connection to a DEFINITY, MCU, or SRP. The NMSI sets the connection st ate to init (initiating), which signals the Proxy Agen t to connect to the manag ed n[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Descript ion of C ommands Decem b er 2001 Page 127 Telnet to Avaya Trouble Tracker This command displays the telnet win d ow to the Avaya Trouble Tracker. From the telnet window, us ers can log in to the Avaya Trouble Tracker and initiate an emulation session to cut-through[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Descript ion of C ommands Decem b er 2001 Page 128 Refresh Alarms and Errors This com mand re t rieves th e stat us of sy ste m s that h ave dynami c connections to the Pr oxy Agent. The NMSI request DNM to update exc eption data for alarms and errors for selected DEFINIT Y[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Access Commands from the Mouse Menu Dec em b er 20 01 Page 129 Access Command s from the Mouse Menu For OpenV iew maps, the NMSI creates a men u on the button 3 mouse menu that allows users to access certain commands for ob jects on the NMS map. The objects includ e system [...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Access Commands from the Mouse Menu Dec em b er 20 01 Page 130 Note: The button 3 menu does not contain comm ands fo r Proxy Agen t connection lines to the system icons for DEFINITY AUDIX, Intuity AUDIX, Intuity Interchange, Call Management System (CMS), and CONVERSANT . Th[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Access Commands from the Mouse Menu Dec em b er 20 01 Page 131 Pro cedure C omplete the procedure to acce ss commands o n the button 3 menu. The procedu res uses the Proxy Agen t icon and Show Managed Nodes as an example. 1 At an NMS map on Open V iew , click a P r oxy A ge[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Access Commands by Double-Clicking Ob jects Dec em b er 20 01 Page 132 Access Co mmands by Double-C licking Obje cts Users can access some commands by doub le-clicking system icons and connections lines on the NMS ma p. The NM S I disp lays one command when us ers double-cl[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Stand-A lone Access to DNM Dec em b er 20 01 Page 133 S tand-Alone Access to DNM How to access DNM with the UNIX comman d line Use the UNIX command line to access DNM information on a stand-alone system. 1 At the UNIX command line prompt, type: • For Su n Solaris and HP U[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Stand-A lone Access to DNM Dec em b er 20 01 Page 134 3 T ype DnmDiscovery to execute the DNM Discovery script. The Proxy Agen t screen appears. Fill in the following fields: 4 In the IP Addres s field, enter the IP address (or network n ame) of the DEFINITY Proxy Ag ent fr[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d 5 Getting Starte d Starting the Online Hel p Decem b er 2001 Page 135 S tarting the Online Help The online help system replaces the us er guide for the DEFINITY Network Management product . The help screens contain the informatio n listed below: • Description and purpose of the screen • P[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Dec em b er 20 01 Page 136 5 Index A alarm notification configurin g 84 Auto-Discovery error messages an d problems 68 execute on private networks 66 exe c ute on pub lic ne t wor k s 65 integration fu nction 103 introductio n 63 Avaya web sites 11 C checklists p re-installation 28 commands 8[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Index Dec em ber 20 01 Page 137 E editing system files 83 F Fault Manag ement start- up pro cess 100 I installation error messa ges 58 pre-install checklis t 28 procedure to install a n ew DNM product 41 services 8 , 9 insta l lat i on pro mpts explanation of 31 installing patches 29 prerequi[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Index Dec em ber 20 01 Page 138 P pass w ord s, c ha ng i ng 16 patches, inst alling 29 post-installatio n customer acceptance checklist 39 technical verification checklis t 38 Proxy Ag ent new features 22 supp orte d sy st ems 114 R remove command explanation of 72 procedure to r emove DNM p[...]

DNM-UNIX Release 4.0 Installatio n and Get ting Starte d Index Dec em ber 20 01 Page 139 T Technical Services Center (TSC ) 9 toll fraud 17 Avaya disclaimer 17 intervention 17 Trouble Tracker patch 94 installing 95 U upgrade pr ocedure for DNM 2.0.2 an d earlier 57 for DNM 2.0 .2 and late r 48 W web sites Avaya 11 third-par ty 14[...]