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Avaya 7960 инструкция обслуживания

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Похожие руководства по эксплуатации

Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Avaya 7960. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Avaya 7960 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Avaya 7960 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Avaya 7960, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Avaya 7960 должна находится:
- информация относительно технических данных устройства Avaya 7960
- название производителя и год производства оборудования Avaya 7960
- правила обслуживания, настройки и ухода за оборудованием Avaya 7960
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Avaya 7960 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Avaya 7960 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Avaya, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Avaya 7960, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Avaya 7960, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Avaya 7960. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    Avaya Solution & Interoperability Test Lab Configuring SIP IP Telephony Using Avaya Converged Communications Server, Avaya Communication Manager, and Cisco 7940/7960 SIP Telephones – Issue 1.0 Abstract These Application Notes describe the configuration steps requir ed to connect Cisco 7940/7960 SIP telephones to a SIP infrastructure cons isti[...]

  • Страница 2

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 2 of 35 Cisco7960S IP.doc 1. Introduction 1.1. Background With the introduction of the SIP protocol sta ndard that supports tele phony as well as a wide range of other communication modes, there is a much broader rang[...]

  • Страница 3

    Avaya Converged Communication Server (CCS) Avaya S8300 Media Server G700 Media Gateway IA770 INTUIT Y Messagin g System Avaya P333T Modular Stackable Switch Web Browser TFTP Server Cisco 7940 and 7960 SIP Telephones 10.1.1.0/24 .103 .50 .5 .170-172 .10 Avaya 4602 SIP Phones Figure 1: Avaya SIP Test Configuration with Cisco 7940/7960 SIP Phones Admi[...]

  • Страница 4

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 4 of 35 Cisco7960S IP.doc 2. Equipment and Sof tware V alidated The following equipment and software were used in the configuration shown in Table 2 . Be sure to use the software version combination shown when followi[...]

  • Страница 5

    No. FEATUR E CO M M ENTS 1 Call Ho ld YES YE S 2 Consul tatio n Ho ld YES YE S 3 Mu s i c O n H o l d NO NO A v aila ble in OPS (futur e release) 4 Unattended Transfer YES YE S 5 Att ended Transfer YES YE S 6 Transf er - I M NO NO 7 Call Fo rward Unco nditional YES YE S 8 Call Fo rward Busy NO Y ES OPS 9 Call Fo rward No A nswer NO Y ES OPS 10 3- w[...]

  • Страница 6

    3.2. Message Waiting Indicator (MWI) With the Outboard Proxy SIP extended feature set, a SIP telephone th at supports IETF RFC 3265 and MWI Draft 4 (Subscribe/Notify method) will illum inate/extinguish its MWI lamp when voice messages are left/read for that extens ion. Since the Cisco 7940/7960 SIP phones support only the unsolicited Notify method [...]

  • Страница 7

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 7 of 35 Cisco7960S IP.doc Steps Description 2. The Converged Communications Server admini stration web interface will be displayed. Expand the Users link on the left side of the page and click on Add .[...]

  • Страница 8

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 8 of 35 Cisco7960S IP.doc Steps Description 3. The Add User page will be displayed. Fill in the requi red fields (indicated by *). In the screen below, the user corresponding to a Cisco 7960 SIP telephone is being add[...]

  • Страница 9

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 9 of 35 Cisco7960S IP.doc Steps Description 4. The confirmation page will be disp layed. Click Continue . Repeat Steps 2-4 for each user to be supported. 5. To apply the administration in the above steps, click on Upd[...]

  • Страница 10

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 10 of 35 Cisco7960S IP.doc 4.2. Configure the Cisco 7940/7960 SIP Telephone Cisco 7940/7960 SIP telephones can be configured using two methods: 1. Configuration files downloade d from a TFTP server specified via DHCP [...]

  • Страница 11

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 11 of 35 Cisco7960S IP.doc Steps Description 1. Edit the default and phone-specific configuration f ile(s). The table below shows the relations hip between the param eters that must be configured for the phone and tho[...]

  • Страница 12

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 12 of 35 Cisco7960S IP.doc Steps Description 2. Reboot the phone. If TFTP support has been pr operly configured, the ph one will download the default and specific configuration files, and re gister with the Avaya Conv[...]

  • Страница 13

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 13 of 35 Cisco7960S IP.doc # SIP Default Generic Configuration File # Image Version image_version: P0S3-06-3-00 # Proxy Server proxy1_address: "10.1.1.50" ; Can be dotted IP or FQDN proxy2_address: "&qu[...]

  • Страница 14

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 14 of 35 Cisco7960S IP.doc # SIP Configuration Generic File # Line 1 appearance line1_name: 23071 # Line 1 Registration Authentication line1_authname: "23071" # Line 1 Registration Password line1_password: &[...]

  • Страница 15

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 15 of 35 Cisco7960S IP.doc 5. Configuring for the Extended Feature Set In addition to the steps outlined in Section 4, the following additional adm inistration steps are required to support the extended feature set on[...]

  • Страница 16

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 16 of 35 Cisco7960S IP.doc (NOTE: You must logoff & login to effect the permission changes.) 5.1.2. Define Ou tboard Proxy SI P Feat ure Access Codes (FACs) In order to define the FNEs for the Ou tboard Proxy SIP [...]

  • Страница 17

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 17 of 35 Cisco7960S IP.doc change feature-access-codes Page 2 of 6 FEATURE ACCESS CODE (FAC) Data Origination Access Code: Data Privacy Access Code: Directed Call Pickup Access Code: 607 Emergency Access to Attendant [...]

  • Страница 18

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 18 of 35 Cisco7960S IP.doc 5.1.3. Define Feature Na me Extensions (FNEs) Now the FNEs can be defined using the change off-pbx-telephone feature-name-extensions command. It is recommended that a uniform format for thes[...]

  • Страница 19

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 19 of 35 Cisco7960S IP.doc 5.1.5. Add stations Use the add-station command to add a station for each SIP phone to be supported. Use 4620 for the Station Type and be sure to include the Coverage Path for voice messagin[...]

  • Страница 20

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 20 of 35 Cisco7960S IP.doc For most applications, the default values can be used for Page 2. add station 24071 Page 2 of 4 STATION FEATURE OPTIONS LWC Reception: spe Auto Select Any Idle Appearance? n LWC Activation? [...]

  • Страница 21

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 21 of 35 Cisco7960S IP.doc Off-PBX Station Feature Name Extension (FNE) Station Button Required Active Appearance Select call-a ppr, brdg-appr, or abrdg-appr Automatic Call-Back Cancel (not yet supported) Call Forward[...]

  • Страница 22

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 22 of 35 Cisco7960S IP.doc 5.2. Configure the Avaya C onverged Communications Server 5.2.1. Adding an Addr ess Map Address maps are used in the Converged Comm unications Server to specify how incoming SIP calls are to[...]

  • Страница 23

    Steps Description 1. Click on the Media Servers link on the left side of the main Converged Communications Server web page. The List Media Servers page is displayed. Click on Map . FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 23 of 35 Cisco7960S IP.doc[...]

  • Страница 24

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 24 of 35 Cisco7960S IP.doc Steps Description 2. The List Address Map page is displayed. Select Add Map in New Group .[...]

  • Страница 25

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 25 of 35 Cisco7960S IP.doc Steps Description 3. The Add Address Map page will be displayed. Specify a Name for the address m ap, and the Pattern match specification. In this example, al l FNEs begin with 70. The patte[...]

  • Страница 26

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 26 of 35 Cisco7960S IP.doc Steps Description 4. The List Address Map page will be displayed ag ain, this time with the updated m ap information. Note that the contact for the S8300/G 700 has been automatically generat[...]

  • Страница 27

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 27 of 35 Cisco7960S IP.doc 5.3.1. Add Parameters to Configuration Files The configuration files should be modified to support two functions re lative to Communication Manager /Outboard Proxy SIP: Public extensi on dis[...]

  • Страница 28

    Steps Description 1. At the telephone, press the settings button to bring up the main configuration menu. up/down FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 28 of 35 Cisco7960S IP.doc[...]

  • Страница 29

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 29 of 35 Cisco7960S IP.doc Steps Description 2. Using the up/down button, move the highlighted selection to Unlock Configuration , and press the Select function button. Enter the appropr iate password using the keypad[...]

  • Страница 30

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 30 of 35 Cisco7960S IP.doc Steps Description 3. The Call Preferences menu will be d isplayed. Move the highlighted selection to Speed Dial Lines , and press the Select function button.[...]

  • Страница 31

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 31 of 35 Cisco7960S IP.doc Steps Description 4. The Speed Dial Configuration menu will be dis played. Move the highlighted selection to the desired speed dial button and press the Edit function button.[...]

  • Страница 32

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 32 of 35 Cisco7960S IP.doc Steps Description 5. Enter the Name and Number for the speed dial button. For Outboard Proxy SIP features, this should be one of the FNEs. Press the Accept function button when finished.[...]

  • Страница 33

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 33 of 35 Cisco7960S IP.doc Steps Description 6. Repeat steps 4-5 for each button desired, selec ting most frequently used Outboard Prox y SIP features for assignment to the buttons. A repres entative button arrangemen[...]

  • Страница 34

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 34 of 35 Cisco7960S IP.doc 2. Verify basic feature set administratio n by lifting the handset (or pressing the speaker button), and making calls to other phones. Test th ose features for which Yes appears in the secon[...]

  • Страница 35

    FAS; Reviewed: WCH 10/2 2/2004 Solution & Interoperability Te st Lab Ap plication Notes ©2004 Avaya Inc. Al l Right s Reserved. 35 of 35 Cisco7960S IP.doc © 2004 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avay a Inc. A ll trademarks identified by ® and ™ are registered trademarks or trademarks, resp ectiv el[...]